# BlueNote Communicator Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BlueNote Communicator the right Team Communication solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31854/BlueNote-Communicator/reviews --- BlueNote Communicator 4.9 (28) [View alternatives](https://www.capterra.com/p/31854/BlueNote-Communicator/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2025 # Reviews of BlueNote Communicator Ease of use 4.7 Customer Service 4.9 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Siti Saleha A. Sales And Marketing Specialist Telecommunications Used the software for: 6-12 months ### "Simple internal communicator software" March 28, 2022 4.0 Pros We've improved our ability to connect in the workplace without meeting in person or picking up the phone, thanks to BlueNote Communicator. At the touch of a button, we could see where someone is and when they are there. It has improved our workflow and the level of service we provide to our consumers. Cons When everybody is getting the same messages that may or may not apply to most of them, it might feel a little annoyingly repetitive. I have learn that sending messages to certain office-specific groups was a bit complicated as there are no option to select the group. Review Source Response from BlueNote Software March 29, 2022 Thank you for your candid review - it's always helpful for us to understand our customers' needs, especially when that customer is not in a clinical setting. We're constantly impressed with how teams are able to precisely design the BlueNote layout for many applications other than keeping track of how patients are waiting, and where. To address your concerns, our newer versions allow for exceptional control of Group selections, so if you haven't upgraded to Version 9 of BlueNote Lights (and especially the newer Plus features) you may notice fewer Group options. With that said, as long as the program is serving you well otherwise, upgrading is always voluntary, because we provide lifetime maintenance updates for the version that was originally purchased, with no other monthly or yearly service fees. Please feel free to reach out to us directly if you'd like to know more. RD Recardo D. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Park Dental" April 30, 2025 5.0 10 out of 10. Needed a little bit of help with 1 work station not communicating with the other work stations, and \[sensitive content hidden\] was amazing. From start to finish!!! Pros Just the overall experience with the software. Very efficient. Saves the staff a trip from having to get up and keep running to the back to ask questions. Cons I don't think that there is anything I don't like. Once everything is working and communicating properly, it's a breeze. Switched from [Yapi](https://www.capterra.com/p/120854/YAPI/) Not sufficient and proficient enough. Too many lags. Review Source DS David S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "BlueNote = Best in Class" September 11, 2024 5.0 It doesn't do everything-- but the alert system works very well. I asked my colleagues what the best in-office communication program was and they said this was the best. After using it, I agree. Pros Bluenote is one of those programs that is beautiful in it's simplicity. The support is excellent as well. Cons The texting system puts all your new texts in one place and all the texts you've read in another place. I wish the texts were organized the way our cell phone organizes them. This would help me avoid digging through a bunch of texts to find the right one. Review Source NH Nicole H. DDS Medical Practice Used the software for: 2+ years ### "Great adjunct for your practice!" August 28, 2024 5.0 We love it!! We've been using for over 2 years now, and the variety of sounds and personalization we can do is amazing! Pros Easy to read screen and so many options to individualize it. Cons That when it's the smallest it can be, it still takes up about a 1/4 of the computer screen. Review Source Response from BlueNote Software September 3, 2024 Hi Nicole, We are pleased that you took the time to review BlueNote Communicator - you'll be pleased to know that a new feature was introduced earlier this year for the version that you purchased. This option makes BlueNote feel more integrated with Windows in addition to reducing the amount of space that it takes up on the monitor. HH Hoang H. Doctor Health, Wellness and Fitness Used the software for: 1-2 years ### "I've been pleased with bluenote within my office" August 14, 2024 5.0 I've been very pleased thus far. Implementing BlueNote has greatly improved communication within my office. Pros Messaging system to communicate within operatories and front desk. Cons Takes time to customize. Also, staff needs to be acknowledging the notes constantly. Review Source AT Alex T. Dentist/owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Bluenote makes our dental practice run smoothly" March 5, 2022 5.0 As a dentist, I need my front desk, hygiene department, and assistant/doctor teams all on the same page. Communicating changes to schedule or when patients arrive is critical and present an immediate “need to know” situation. Bluenote provides this through their notification system which we personalized to our office style. We shave also found the communicator to be an important timesaver, saving trips from front office to back office for simple questions. We are a much more efficient practice thanks to Bluenote. Pros I loved the one time, upfront purchase and ability to use it on all of our office computers for that single fee. We were also able to do a month trial which is long enough to find a rhythm with the software. We were convinced this was the right product after a week and didn’t feel a need to look elsewhere. Very easy to learn and personalize to our office demands. There are few changes to an office that everyone agrees with, but introducing Bluenote was one change all the staff and doctors supported right away. Cons The appearance is a bit barebones, but I think that is part of Bluenote’s utility. The software isn’t so focused that it can’t adapt to a broad range of businesses. Review Source NF Nancy F. office manager Health, Wellness and Fitness Used the software for: 2+ years ### "Communicating in the office" November 23, 2022 5.0 Other than searching texts or running out of space for longer texts, this is a very good device to have for intraoffice communications. You have the option to designate various tones to individuals and situations and they can/will recognize those tones for what they mean, without having to look at the computer screen to see what it is. Very handy to have as patients have no idea what tones mean in conjunction with running the office. Pros Absolutely love being able to designate tones to individual employees or situations. Cons When searching for certain info within a text, having to scroll through so many to get to thread to find it. Review Source LT Lori T. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Satisfied User" April 8, 2022 5.0 I am extremely satisfied with BlueNote Communicator. Both the product and the support. When I have reached out to support, they were quick to respond, very friendly, and very helpful. Pros This software was super easy to install on our computers and works like a charm. It was exactly was we were looking for. We are a dental office and use BlueNote to notify staff when patients are here, when assistants are ready for the doctor, when there are changes made to the schedule, when the front desk needs help, when a staff member has a phone call, when a staff member needs information quickly, etc... Cons My only "complaint" if you will, is that I struggle with finding my previous messages (history). I don't feel it is user friendly. I will figure it out one time, then forget how to do it by the next time. Aside from that I found it easy to set up and use. Reason for choosing BlueNote Communicator BlueNote Communicator was recommended to us by an IT person we know. We looked at it and it seemed to fit what we were looking for, so we got it. We really didn't look at anything else. Review Source Nathan H. Vice President Hospital & Health Care Used the software for: 2+ years ### "Great Intra Office Communication Tool" October 4, 2018 5.0 With BlueNote Communicator we have improve our ability to communicate with one another in the office without being face to face or having to pick up a phone. We know where everyone is and when at the click of a button. It has enhanced our workflow and improved our quality of care delivered to our patients. Pros We have a healthcare practice with multiple doctors, technicians, and examination rooms. We needed a method of communicating with one another quickly and distinctly. This little gem of a program allows all of that and more without having to install additional hardware. With nothing more than multiple computer workstations and an office network (no internet connection required) you can be up and running with a fast, customizable and easy to use communication platform in no-time. On top of that it has features that allow you to analyze workflows and time-management. Cost is very reasonable and there is no per workstation licensing. One office requires one license for unlimited workstations. It is ideal in so many ways. Love it! Cons There is honestly nothing I didn't like about this software. I would love to see a smartphone compatible app in the future however. Review Source Jenna G. Planetarium Presenter Education Management Used the software for: Less than 6 months ### "Wonderful Concept, Decent Execution" April 6, 2019 4.0 Pros I appreciate the simplicity of application that this software provides. It provides a way to quickly communicate across an office of many doctors, techs, and office personnel. Cons Sometimes, it can feel a little spammy/overwhelming when everyone is receiving the same notifications that may not be applicable to most of them. I think it was a little difficult to send notifications to specific target groups of the office. As a front desk secretary, I often received a flood of notifications meant to alert techs that a doctor needed them. Mostly, this is user error, but I believe there is room for improvement in that area on the software development end. Review Source BS Brian S. Periodontist Medical Practice Used the software for: 2+ years ### "The Best Purchase I have made" February 26, 2022 5.0 As mentioned above, I now know when one of my staff or one of my patients being seen somewhere in my office needs me. Even if I am not near a computer monitor, the unique to me call sound can be heard to alert me. This has been such a game changer for me and my entire staff Pros I have a 4,000 square foot Dental office. Before Blue Note there was so much calling for each other, walking around to find each other for a patient check and now, all is quiet, all is so much more efficient and all is quiet. Cons I am using the original software since 2010. It is still available but no more updates. But it works so well it does not really need any updates But I would love if the note board could be enlarged to a FULL SCREEN. Can it?? Reason for choosing BlueNote Communicator Light years more functional, private and efficient Review Source Response from BlueNote Software March 1, 2022 Thank you for the kind review. We are so pleased that our original software, now called BlueNote Communicator Classic, continues to serve you well! While Classic cannot be maximized to full screen, this is one of the options added when we introduced the newer platform, BlueNote Communicator Lights, in 2013. However, if you're happy with Classic otherwise, this is why upgrades are voluntary. Even though we may not be adding new features to BlueNote Classic, we continue to support it, as well as releasing maintenance updates as needed to keep the software optimized for Windows. CB Christopher B. Dentist Hospital & Health Care Used the software for: 1-2 years ### "Bluenote Review" October 11, 2022 5.0 Great, has really improved our office communication Pros The ease of use. Very straightforward and interface is very user friendly. Staff caught on very quickly with using software Cons The installation process initially was being funny with a couple of our computers but has since been resolved Review Source AK Annelise K. Operations Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great product!" July 29, 2021 5.0 Pros We love this product. It works great for our pediatric dental office. We also love that each person can use a unique sound, which can be turned off or on. Works well and keep team communication seamless. Cons It took a bit to figure out some of the functionality, but pretty easy to set up and use. Review Source Response from BlueNote Software July 30, 2021 Thank you for the kind review, and we're glad to know that BlueNotes continue to serve you well. We agree with you - the person setting up the software for the practice for the first time has many decisions to make at their computer. However, once they've designed a bulletin board that is friendly for everyone's use, the hope is that the rest of the team will immediately understand where help is needed in the office without any training whatsoever. This is true especially when an office is utilizing the tone library, so that if a team member is in their usual area of the office, they can hear where they're needed without even needing to look at a computer screen. LF Laurent F. Owner/D.D.S. Health, Wellness and Fitness Used the software for: 2+ years ### "Great Practice Communication Software!!" August 23, 2022 5.0 Pros The ability to communicate in real time from anywhere in my office is crucial to keeping the day flowing smoothly. Cons Everything is great, I wouldn't change anything! Review Source Response from BlueNote Software August 26, 2022 Thank you for the love! We're pleased that your office has used BlueNote Communicator since 2010 (12 years at the time of this review!) and that you continue to be satisfied with the latest upgrades. It is our goal to provide stable office-wide communications without requiring any upgrade fees or ongoing subscription costs. KC Kaitlyn C. Office Manager Medical Practice Used the software for: 1-2 years ### "Best Hipaa Compliant Internal/Team Communication I could find" May 3, 2022 5.0 We love this program. I can alert the back office when their patient is here even if I am tied up with another patient or a phone call. The back office can alert me if they need front office assistance in the back or if they have any insurance questions. It has made communication and our jobs easier! Pros I love that this allow the back office to communicate with the front office without having to ever leave their patient! This software was completely customizable to fit our office and what we needed it to do. I love that we can go back in and make any changes or updates as we see them necessary Cons The only thing I wish was a little simpler is the conversations within the software. It is sometimes difficult to go back and review a past conversation. Review Source DW Daniel W. Owner/Dentist Hospital & Health Care Used the software for: 1-2 years ### "Saves valuable time!" March 3, 2022 5.0 Front office is able to alert back office when patients arrive, if they are ready to be seen, or need to fill out paperwork, etc. The back office, in turn, is able to communicate to front desk any pertinent information regarding appointments and treatment plans. We are able to share information with each other or everyone at the same time. Pros Being in a dental office, HIPAA compliancy is a high priority. With BlueNote, our team is able to easily communicate to better serve our patients and protect their privacy. It was simple to install. Easy to learn and use. Cons It would be nice if it was easier to see past conversations with individuals instead of a general mailbox for all. Reason for choosing BlueNote Communicator Reasonable pricing, ease of use and no contract. Review Source ME Marcia E. Licensed Optician Medical Practice Used the software for: 2+ years ### "BlueNote Review" February 23, 2023 5.0 We all love it! Pros Easy to use. HIPAA compliant. Recommended by colleagues Cons Tracking older messages. Would like more emojis Reason for choosing BlueNote Communicator Can’t remember Review Source GB Genevieve B. dentist Hospital & Health Care Used the software for: 1-2 years ### "great purchase" November 17, 2022 5.0 FANTASTIC. Game changer for our office. Pros I love being able to communicate with other team members without having to go hunt them down. It's great to have a way to easily communicate non-verbally with team members when patients are seated. I also love that it can be integrated with a 3rd party software so that I can get popups on my apple watch and iphone. Cons Basic features are intuitive and easy for new team members to learn. More advanced features are less intuitive. Review Source JW Jordan W. Dentist Medical Practice Used the software for: 1-2 years ### "Great product for the dental field" April 20, 2022 5.0 Allows us to communicate effectively throughout the office so each person knows where they are needed and when. Saves time from running from the front to the back with the messaging system. Pros The customization of the product and the low fee. The costumer service is also wonderful. Cons Only thing is the overlap in alerts that some times gets cleared. Review Source KT Kristin T. Dentist/Owner Hospital & Health Care Used the software for: 1-2 years ### "Exactly what I wanted!" June 8, 2022 5.0 It helps us send messages and alerts easily so no one has to walk all around the office looking for anyone. We will be moving to a much larger office soon and we will need it even more Pros No matter where a person is in the office, you can send them a message or an alert! Cons I need more computers to make sure that the employees can be reached; however, I just found out that the notification can be pushed to phones and tablets Review Source KV Katrina V. Office Manager Medical Practice Used the software for: 2+ years ### "Blue note is a must! " December 7, 2020 4.0 You can always tell which patient is here, when they were ready and which patient should be seen first. You can also know, without looking at a computer, by hearing the sound, what is needed and by whom! Its a practice must! Pros I love the ease of use! It makes communication with the team seamless! It also helps set priorities of which room/patient to see next. Cons I honestly can not think of a negative comment about this software! I absolutely love it! Review Source KR Katie R. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Love it! " May 5, 2022 5.0 Pros It helps our office stay in communication at all times. We can get updates about patients without having to hover in the operatories, making patient experience better Cons I don’t like that to make updates to what we need it’s kind of a process. Review Source BH Brian H. Owner Hospital & Health Care Used the software for: 1-2 years ### "Exactly what our office needed!" May 3, 2022 5.0 Pros This software functions forever (a perpetual license) without any ongoing subscription fees! Cons During our year of using the software, there have been no cons noted. Switched from [Yapi](https://www.capterra.com/p/120854/YAPI/) Ongoing expensive fees for YAPI Review Source KA Kirsten A. Practice Admin Manager Medical Practice Used the software for: 1-2 years ### "Great Communication Tool " May 3, 2022 5.0 Pros Discrete interoffice communication Subtle Alerts Very Customizable Ease of Download/Install Cons Messaging tool is not the easiest to use- sometimes you are typing and it clicks off and you have to click on the screen again to type Review Source HL Harvey L. Owner/Pediatric Dentist Hospital & Health Care Used the software for: 1-2 years ### "Great in house " March 3, 2022 5.0 Pros Great that the front office doesn’t need to leave their desk to come to the back. Makes Cons Nothing to note at this time. All is working well for the whole office. Review Source Similar Products Featured ## Related categories [Internal Communications](https://www.capterra.com/internal-communications-software/)[Team Communication](https://www.capterra.com/team-communication-software/)