# PenSoft Payroll Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PenSoft Payroll Plus the right Payroll solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/31868/PenSoft-Payroll-Plus/reviews

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PenSoft Payroll Plus

4.7 (12)

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Last updated March 13th, 2026

# Reviews of PenSoft Payroll Plus

Ease of use

4.7

Customer Service

4.6

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Julie T.  
Executive Assistant  
Civil Engineering  
Used the software for: 2+ years

### "Pensoft Makes Payroll Easy"

December 26, 2018

5.0

Pensoft has allowed us to keep payroll in house for a very good price and provides the flexibility to make changes last minute.

Pros

Pensoft is a great payroll option for small firms that want to keep payroll processing in house. Some great options are the variety of reports, user-friendly interface, and it's ability to work with other accounting software like Clearview Infocus. I really like the flexibility when entering data and the ability to send out payroll stubs prior to final processing.

Cons

One feature I dislike is I wish some of the incomes and deductions were more automated with current figures and regulations (i.e. HSA total contribution for the year).

Review Source

LB

Lauren B.  
Office Manager  
Retail  
Used the software for: 2+ years

### "Pensoft is great!"

April 4, 2024

5.0

Pros

I really like Pensoft Software. It meets all the needs for my company and gives great reporting options. The cost is more middle of the road vs some other payroll systems and I love that. It does everything needed for a small business payroll needs and more without costing an arm and a leg.

Cons

There are not very many cons to Pensoft. Really anything you need it do, it does easily.

Review Source

TG

Terri G.  
Director of Operations  
Law Practice  
Used the software for: 2+ years

### "PenSoft Payroll Plus "

May 17, 2022

2.0

We switched software due to our experience with PenSoft.

Pros

A database for payroll is the only description I can give. It was better than a spreadsheet.

Cons

This product needed a lot of fixes while we used it. Every update was a HUGE deal. We always had to get support help.

Review Source

Laura L.  
Administrative & Reservation Manager  
  
Used the software for: 2+ years

### "They are always there when you need them"

February 8, 2018

5.0

Easy to use, easy to get support. Makes it quick to get it all accomplished

Pros

The functionality, with a restaurant and tips it makes it easy to do all of the aspects associated with tips. It also allows you to print your forms on plain paper so you don't have to buy the forms

Review Source

LB

Lauren B.  
Office Manager  
Retail  
Used the software for: 2+ years

### "Pensoft makes processing payroll so simple"

December 9, 2022

5.0

Pros

I can't say enough about how great Pensoft is! The features it offers are phenomonal and make my life so much easier!

Cons

I really am very pleased with it! There are not very many things that pop up that I have an issue with and usually I can figure it out quickly!

Review Source

VR

Verified Reviewer  
Service Operations Manager  
Construction  
Used the software for: 2+ years

### "Great payroll software for smaller companies!"

April 16, 2018

5.0

Pros

What we like most about Pensoft is that it is a great tool for our small company - we complete payroll in-house, so it is very easy to use and takes hardly any time at all!

Cons

One con is that sometimes it will not save data if you do not click a very small icon in one of the screens. This is sometimes overlooked and not clicked, which means we have to go back in and reset data. Not a dealbreaker, however.

Review Source

VR

Verified Reviewer  
Regional Sales Manager  
Construction  
Used the software for: 1-2 years

### "Seamless, straightforward, painless"

April 16, 2018

5.0

Bi-weekly payroll is completed in plenty of time for management review and approval.

Pros

The process to move through generating payroll is a breeze. The steps are clear and updating employee details and information is easy and quick.

Cons

Some changes do not always seem to save right away and have to be re-entered before the update is applied to an employee's account.

Review Source

VR

Verified Reviewer  
Disbursement accountant  
Accounting  
Used the software for: 6-12 months

### "Mantaining employee details"

December 19, 2018

5.0

with this software, all payroll needs are sorted in a simple way. making employee deductions tax calculations for all employees is accomplished with ease.

Pros

This software offers a platform where all employee details are maintained and updated . it also generates employee reports when needed

Cons

sometimes it does not automatically save details and one may forget to save hence end up losing critical data.

Review Source

AR

Amy R.  
Administrative Assistant  
Accounting  
Used the software for: 2+ years

### "Pensoft Payroll is great!"

November 3, 2016

5.0

Pensoft Payroll is very user friendly. Their support team is great too! We offer payroll services to numerous clients and each have their individual preferences for payroll. Using Pensoft helps us to meet their needs.

Pros

Very user friendly

Review Source

LL

Lynn L.  
Admin Assistant - Payroll/HR  
  
Used the software for: 2+ years

### "I process our company payroll twice a month using PenSoft."

May 12, 2017

5.0

Pros

When I call Customer Support, they always promptly address any issues I'm having and try to have it resolved as quickly as possible. The use of remote access has been very helpful as they help me navigate through Pensoft to find the source of my problem. It is a very efficient process.

Cons

Sometimes does not work well in our Citrix environment. This might actually be more of a Citrix issue though. 1095C Reporting capability would be very helpful also.

Review Source

LW

Lisa W.  
Law Firm Administrator  
Legal Services  
Used the software for: 2+ years

### "Great in-house payroll software. "

July 25, 2019

5.0

We have been using Pensoft Payroll software for 10+ years and have been very satisfied with the overall ease of setup and use. Pensoft tech support is great to work with.

Pros

Easy of setup and use. Prior year company information and payroll information is automatically imported.

Cons

Wish it had a flexible attendance feature.

Review Source

KB

Kandice B.  
  
  
Used the software for:

### "Nice program for payroll"

April 20, 2017

4.0

We've been using Pensoft for over 10 years. It is easy to use and provides standard and custom reporting. It provides the necessary reporting functions for quarterly payroll taxes and can even file electronically. They have made several improvements of the years - some are extremely helpful and others aren't necessary. They do not have a Pensoft program to allow direct time entry by staff, but they do work with several other companies that integrate with Pensoft.

Review Source

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