Red Wing Software

CenterPoint Payroll

4 / 5 9 reviews

Who Uses This Software?

CenterPoint Payroll is a horizontal application, serving nearly any type of business, ranging from a company with 1 employee to a company with 70 locations in eight different states.


Average Ratings

9 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Red Wing Software
  • www.redwingsoftware.com
  • Founded 1979
  • United States

About CenterPoint Payroll

Outgrowing your payroll system? Get the payroll features you need to manage payroll for your growing business. CenterPoint has features the basic packages don't, such as multiple state payroll, piece rate pay, unlimited earning/deductions, custom reporting, direct deposit, unlimited data capacity, online tax filing, and much more. Customers who want to gain control and bring payroll back in-house also find CenterPoint to be an excellent solution.


CenterPoint Payroll Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

CenterPoint Payroll Reviews Recently Reviewed!

Solve your Payroll Problems

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used Red Wing software since 2000 and have been very satisfied. At the end of 2011 we upgraded from Red Wing Payroll system to Center Point Payroll. We had tremendous support from Red Wing Technical Support for the transition.

We had an update where our Pay Run would not run and our Pay Date was the next day. Red Wing support stayed with us until after hours to get the Pay Run up and running.

We are in Agriculture so we track a lot of items that normal payroll systems can't track.
Red Wing support helped us expand with their software that are largest payroll last year of 750 employee's processed quickly.

Vendor Response

by Red Wing Software on April 06, 2017

Stephen, Thank you so very much for your glowing review of CenterPoint Payroll! Glad to hear the support team was able to help, and that your payroll runs smoothly. We appreciate having you as a customer! Stephanie, Red Wing Software

No Point Payroll

Apr 05, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Comments: We purchased Centerpoint only for the emailed pay vouchers. This the only good feature, otherwise, I would have stayed with the RedWing version. It's hard to find reports and difficult to create one based upon your needs. We are paid weekly which I know maybe odd now days, but that was not an option, so I had to make adjustments to each salaried person every time there is 53 pay periods in a year. If it wasn't for technical support, I would not have made it through. I can not in good conscience recommend this product.

Vendor Response

by Red Wing Software on April 06, 2017

Wilma, Thank you for writing this review of CenterPoint Payroll. Sorry to hear about this issue - I've talked to support and they said you can indeed set up your employees to be paid weekly. Please call support and they will assist you in getting that set up correctly. Thank you Stephanie, Red Wing Software

Good basic product, but has the potential to be so much more!

Apr 05, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: While Centerpoint Payroll does our payroll well, it is seriously lacking in the reporting capabilities. Most of the reports are designed to be printed to paper and are not conducive to exporting into excel in a meaningful way. When exporting to excel reports need to be in a row and column format. By this I mean that a single row will be for a single record where the report will have many columns for each of the data elements for that single records. Most of the reports cannot do this. Give us a report writer or let us use a reporting tool such as crystal reports.

The second half of my criticism is that Redwing does not offer a HR module that ties in with the payroll module. Human Resource modules share much of the same data with payroll systems. Redwing should recognize the unmet need and build a module.

Vendor Response

by Red Wing Software on April 06, 2017

John, Thank you for your review of CenterPoint Payroll. I talked to support and they suggested an option to export raw data to .csv. Also, our new online time clock may solve the HR functions you mentioned. For anything it does not solve, we can enter them in as suggestions for improvement. Please contact support; they are aware of our correspondence and want to help. Thank you. Stephanie, Red Wing Software

Great product!

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The transition to CenterPoint Payroll went so well and the software has endless capabilities. I have been on it for about 1 1/2 years. Most of my questions I can get from the online help menu and the few times I have had to call for assistance they are just awesome!

Vendor Response

by Red Wing Software on April 05, 2017

Sue, Thank you so very much for the wonderful review of CenterPoint Payroll! We appreciate having you as a customer! Stephanie, Red Wing Software

Center Point Payroll for Small Businesses

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to do direct deposit for checks, and the Aatrix tax form preparation feature.

Cons: Still waiting for a time and attendance partner solution.

Overall: If you are accustomed to using in house payroll and are looking for a good software. I highly recommend Center Point Payroll. The Aatrix solution for tax filing is terrific.

Vendor Response

by Red Wing Software on April 05, 2017

Thank you so much Robyn for the wonderful review! We appreciate having you as a customer! I will check into the status of the partner solution you mentioned and get back to you. Stephanie, Red Wing Software

Great system

Jul 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Support personnel!!!!

Cons: None really

Overall: It is very easy to use and understand, and i absolutely LOVE the support personnel! Very easy to work with, and if they dont know the answer to my problem, they keep digging until they can fix me and my issues......

Vendor Response

by Red Wing Software on July 06, 2016

Carla, thank you so much for the wonderful review of CenterPoint Payroll! I am glad to hear that you love the support team, and that support is able to help you get any issues solved. Thanks for taking the time to write this review. We are grateful to have you as a customer! Stephanie Elsen, Red Wing Software

Pleasantly Suprised

Jul 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use. When I have had to call support they have always been able to answer my questions and are very pleasant.

Cons: I have not figured out how to eliminate inactive employees from the employee list when running a new payroll but I have not taken the time to call support to see if there is a way because I only have three.

Overall: In 2013 we switched our accounting system to a "shop system" which did not come with a payroll package. The "shop" system was a nightmare but they recommended CenterPoint payroll and I have been very pleased with the ease of use and the support I received getting it set up. I like it very much.

Vendor Response

by Red Wing Software on July 05, 2016

Wow, Jane, thank you so much for taking the time to write this glowing review! It is great to hear that you are loving CenterPoint Payroll. Whenever you are ready, just give our support team a call and we will help you figure out the inactive employees. Thanks again! Stephanie Elsen, Red Wing Software

Wonderful

Jul 31, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company has only used Centerpoint Payroll for over a year now. It is wonderful! So quick and simple to use. Our prior payroll service had discontinued its services leaving us to find another program to use. I am so glad we decided to go with Redwing's Centerpoint. They offer exceptional training and the customer support is superb. Thank you Red Wing for making our transition easy and enjoyable.

Vendor Response

by Red Wing Software on July 31, 2014

Thank you so much Jada for your wonderful review of Red Wing Software and CenterPoint Payroll! We strive to provide excellent payroll software, support and training, and seeing your comments is very rewarding. We are grateful to have you as a customer! Stephanie, Red Wing Software

Works fine for payroll but anybody can do that

May 01, 2013
3/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Pros: It computes payroll just fine

Cons: Reporting is just terrible. Reports do not lend themselves to export to Excel. Yes there is an export feature but it is useless if the report data is not one record in a row with all the data elements in columns. There should be a report builder or provide a data dictionary so that I can use Crystal Reports. This type of functionality has been around forever. The lack of reporting makes me want to go elsewhere. I do not want to seek out other solutions but all previous requests have fallen on deaf ears.

We could really use a HRIS module which is integrated with payroll. There is much data there but it stops short of being the value added software that makes a customer want to stick with it. It would be another module you can sell.

How about adding a feature to make the tax payments through the system? I think QuickBooks has this!

Overall: Fair to poor. Because of the above comments. Otherwise it would be great.