# CenterPoint Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CenterPoint Payroll the right Human Resources solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31888/CenterPoint-Payroll/reviews --- CenterPoint Payroll 4.4 (18) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CenterPoint Payroll Ease of use 4.2 Customer Service 4.6 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TI Theresa I. Payroll & Benefits Coordinator Mechanical or Industrial Engineering Used the software for: 2+ years ### "Remaining optimistic." June 2, 2023 4.0 I like the wide variety of reports, however wish the set up was more user friendly. Pros The ease of W-2 filing . Cons Need better PTO tracking reports. Customer support should listen more carefully and not assume user error. The font of the screen views needs to be larger or at least be adjustable. Review Source JB Jane B. Business Office Manager Hospital & Health Care Used the software for: 2+ years ### "Great Support Team" July 11, 2023 4.0 The support is excellent. The phone is always answered by an individual and a support person is available usually right away. This is unheard of today but very much appreciated! Pros I am happy that Centerpoint interfaces with my timeclock. I work at a Long Term Care facility and the employees work around the clock. Centerpoint is able to accept the upload from the timeclock and properly apply the shift and weekend differentials we have in place Cons I continue to have difficulties with the PTO not calculating correctly. I have called 3 different times and got different answers each time. Review Source JF John F. Used the software for: ### "Good basic product, but has the potential to be so much more!" April 5, 2017 3.0 While Centerpoint Payroll does our payroll well, it is seriously lacking in the reporting capabilities. Most of the reports are designed to be printed to paper and are not conducive to exporting into excel in a meaningful way. When exporting to excel reports need to be in a row and column format. By this I mean that a single row will be for a single record where the report will have many columns for each of the data elements for that single records. Most of the reports cannot do this. Give us a report writer or let us use a reporting tool such as crystal reports. The second half of my criticism is that Redwing does not offer a HR module that ties in with the payroll module. Human Resource modules share much of the same data with payroll systems. Redwing should recognize the unmet need and build a module. Review Source Response from Red Wing Software April 6, 2017 John, Thank you for your review of CenterPoint Payroll. I talked to support and they suggested an option to export raw data to .csv. Also, our new online time clock may solve the HR functions you mentioned. For anything it does not solve, we can enter them in as suggestions for improvement. Please contact support; they are aware of our correspondence and want to help. Thank you. Stephanie, Red Wing Software SZ Sarah Z. Business Manager Farming Used the software for: 2+ years ### "Bonnie Brae Fruit Farms" June 1, 2023 5.0 Amazing. Pros It has extensive features and amazing customer support. Cons It's a behemoth. We don't use a lot of the features in it, and it's daunting to search through the user manual to find something I want to look into more. Review Source JR Jane R. Office Mgr Consumer Goods Used the software for: 2+ years ### "Pleasantly Suprised" July 5, 2016 5.0 In 2013 we switched our accounting system to a "shop system" which did not come with a payroll package. The "shop" system was a nightmare but they recommended CenterPoint payroll and I have been very pleased with the ease of use and the support I received getting it set up. I like it very much. Pros Ease of use. When I have had to call support they have always been able to answer my questions and are very pleasant. Cons I have not figured out how to eliminate inactive employees from the employee list when running a new payroll but I have not taken the time to call support to see if there is a way because I only have three. Review Source Response from Red Wing Software July 5, 2016 Wow, Jane, thank you so much for taking the time to write this glowing review! It is great to hear that you are loving CenterPoint Payroll. Whenever you are ready, just give our support team a call and we will help you figure out the inactive employees. Thanks again! Stephanie Elsen, Red Wing Software RB Robyn B. Business Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Center Point Payroll for Small Businesses" April 4, 2017 5.0 If you are accustomed to using in house payroll and are looking for a good software. I highly recommend Center Point Payroll. The Aatrix solution for tax filing is terrific. Pros Ability to do direct deposit for checks, and the Aatrix tax form preparation feature. Cons Still waiting for a time and attendance partner solution. Review Source Response from Red Wing Software April 5, 2017 Thank you so much Robyn for the wonderful review! We appreciate having you as a customer! I will check into the status of the partner solution you mentioned and get back to you. Stephanie, Red Wing Software CF CARLA F. OFFICE MGR Farming Used the software for: 2+ years ### "Great system" July 5, 2016 5.0 It is very easy to use and understand, and i absolutely LOVE the support personnel! Very easy to work with, and if they dont know the answer to my problem, they keep digging until they can fix me and my issues...... Pros Support personnel!!!! Cons None really Review Source Response from Red Wing Software July 6, 2016 Carla, thank you so much for the wonderful review of CenterPoint Payroll! I am glad to hear that you love the support team, and that support is able to help you get any issues solved. Thanks for taking the time to write this review. We are grateful to have you as a customer! Stephanie Elsen, Red Wing Software MC Margareta C. Accounting Used the software for: 6-12 months ### "As a whole ...." July 5, 2016 4.0 it's a comprehensive flexible program that lets you personalize it many ways. However, personally I have an issue I have not been able to resolve (even after contact with the support group...) . I need the program to calculate a garnish with a limit of 65% of NET pay... it seems no matter what I do it calculates 65 % of GROSS pay. (Frustrating!) Pros Comprehensive. Review Source Response from Red Wing Software July 19, 2016 Margareta, Thank you for your review of CenterPoint Payroll. I am sorry to hear about the issue you are having with the wage garnishment calculations. I have checked into this issue with the support team, and here is their response: You can setup a garnishment to calculate as a percentage of net pay by using the type="garnishment" on the deduction setup. On the employee's setup in the rate, you would enter the percent (65%), which would be the limit - it will never take more than 65% of net pay for the garnishment. Using the garnishment type for the deduction also allows you to set up a dollar amount limit (in the "up to amount" cell) and a minimum of net pay. So if 65% doesn't allow the employee to have enough "take-home" pay the deduction can be stopped before it reaches that percentage. I hope this helps! If you would like more information, our support team will be happy to help you. Thank you for doing this review and for being a Red Wing Software customer! Stephanie FP Frieda P. Office manager Farming Used the software for: 2+ years ### "Small payroll user" September 5, 2018 5.0 I have found CenterPoint Payroll a very good solution for easily producing payrolls and tracking the information we want to see in our business. Pros CenterPoint Payroll allows me to pay my employees, keep track of specific information about fields worked in, equipment used, department tracking, etc. It stays current with tax changes and allows deductions and has a variety of reports to mine information for tax reporting and payments and business analysis. Cons Unless I've missed it, I can't change the order the checks print in. Review Source Response from Red Wing Software September 6, 2018 Thank you so much for your review, Frieda! We appreciate your response. I checked with our support staff, and you can definitely change the order the checks print in. If you call support, they will show you how. Thanks for being a Red Wing Software customer! Stephanie Elsen, Red Wing Software RP Robin P. Payroll Specialist Accounting Used the software for: 6-12 months ### "One Change I would like to see on CenterPoint Payroll" September 7, 2018 5.0 Very happy with the program. Pros Ease of use, once the setup procedures are finished. Cons When you are creating a new payroll where you choose the dates - I really think "THIS FRIDAY" should be a choice as almost all of my, and I assume most user's, need that as the pay date. That way every payroll it will come up to that instead of having to change the date every single time. Review Source Response from Red Wing Software September 11, 2018 Thanks so much for your review, Robin! I am glad to hear about the ease of use you've experienced. I have taken your suggestion and entered it as a suggestion within our support database. We appreciate your response! Thanks for being a Red Wing Software customer. Stephanie Elsen, Red Wing Software JF John F. Accounting Manager Used the software for: ### "Works fine for payroll but anybody can do that" May 1, 2013 3.0 Fair to poor. Because of the above comments. Otherwise it would be great. Pros It computes payroll just fine Cons Reporting is just terrible. Reports do not lend themselves to export to Excel. Yes there is an export feature but it is useless if the report data is not one record in a row with all the data elements in columns. There should be a report builder or provide a data dictionary so that I can use Crystal Reports. This type of functionality has been around forever. The lack of reporting makes me want to go elsewhere. I do not want to seek out other solutions but all previous requests have fallen on deaf ears. We could really use a HRIS module which is integrated with payroll. There is much data there but it stops short of being the value added software that makes a customer want to stick with it. It would be another module you can sell. How about adding a feature to make the tax payments through the system? I think QuickBooks has this! Review Source RS Roxanne S. Payroll Administrator Construction Used the software for: 2+ years ### "Center Point Payroll Customer Review" August 2, 2018 5.0 Easy for me to say it is easy now. I know I struggled a bit at the start but Redwing support was great and now that I have the hang of it it is a breeze. By far the best part of Center Point Payroll is the redwing support system. Pros The expert support I can get at any time I run into a snag. Cons Cannot hold my WC codes to the earnings codes so have to enter that each time Review Source Response from Red Wing Software August 3, 2018 Wow, Roxanne, thank you so much for the wonderful review. We really appreciate your comments about the support team! Stephanie Elsen Red Wing Software CE Carrie E. President Building Materials Used the software for: 2+ years ### "Excellent Payroll Product! " August 20, 2018 5.0 Pros The program is extremely intuitive. I've trained a couple of people to use it throughout the years, and it has been very easy to do. I just love everything about it! Cons There is not one quality about this program that I dislike. Review Source Response from Red Wing Software August 23, 2018 WOW, Carrie! Thank you so much for your wonderful review of CenterPoint Payroll! We really appreciate that! Thanks for being a Red Wing Software customer!! Stephanie Elsen, Red Wing Software KM Kim M. President Machinery Used the software for: 2+ years ### "Glad I have it" September 5, 2018 4.0 Pros I am not an accountant but a small business owner who does most of the office work myself. Having the support staff with Red Wing has been great. They are always willing to help me with a question or concern. Cons I haven't had any problems with the program. Review Source Response from Red Wing Software September 6, 2018 Kim, thank you so much for your review of CenterPoint Payroll! We appreciate your input and we appreciate having you as a customer! Stephanie Elsen, Red Wing Software SO Stephen O. Used the software for: ### "Solve your Payroll Problems" April 6, 2017 5.0 We have used Red Wing software since 2000 and have been very satisfied. At the end of 2011 we upgraded from Red Wing Payroll system to Center Point Payroll. We had tremendous support from Red Wing Technical Support for the transition. We had an update where our Pay Run would not run and our Pay Date was the next day. Red Wing support stayed with us until after hours to get the Pay Run up and running. We are in Agriculture so we track a lot of items that normal payroll systems can't track. Red Wing support helped us expand with their software that are largest payroll last year of 750 employee's processed quickly. Review Source Response from Red Wing Software April 6, 2017 Stephen, Thank you so very much for your glowing review of CenterPoint Payroll! Glad to hear the support team was able to help, and that your payroll runs smoothly. We appreciate having you as a customer! Stephanie, Red Wing Software WD Wilma D. Used the software for: ### "No Point Payroll" April 5, 2017 2.0 We purchased Centerpoint only for the emailed pay vouchers. This the only good feature, otherwise, I would have stayed with the RedWing version. It's hard to find reports and difficult to create one based upon your needs. We are paid weekly which I know maybe odd now days, but that was not an option, so I had to make adjustments to each salaried person every time there is 53 pay periods in a year. If it wasn't for technical support, I would not have made it through. I can not in good conscience recommend this product. Review Source Response from Red Wing Software April 6, 2017 Wilma, Thank you for writing this review of CenterPoint Payroll. Sorry to hear about this issue - I've talked to support and they said you can indeed set up your employees to be paid weekly. Please call support and they will assist you in getting that set up correctly. Thank you Stephanie, Red Wing Software JM Jada M. Accounts Payable / Human Resourses Used the software for: ### "Wonderful" July 31, 2014 5.0 Our company has only used Centerpoint Payroll for over a year now. It is wonderful! So quick and simple to use. Our prior payroll service had discontinued its services leaving us to find another program to use. I am so glad we decided to go with Redwing's Centerpoint. They offer exceptional training and the customer support is superb. Thank you Red Wing for making our transition easy and enjoyable. Review Source Response from Red Wing Software July 31, 2014 Thank you so much Jada for your wonderful review of Red Wing Software and CenterPoint Payroll! We strive to provide excellent payroll software, support and training, and seeing your comments is very rewarding. We are grateful to have you as a customer! Stephanie, Red Wing Software SB Sue B. Used the software for: ### "Great product!" April 5, 2017 5.0 The transition to CenterPoint Payroll went so well and the software has endless capabilities. I have been on it for about 1 1/2 years. Most of my questions I can get from the online help menu and the few times I have had to call for assistance they are just awesome! Review Source Response from Red Wing Software April 5, 2017 Sue, Thank you so very much for the wonderful review of CenterPoint Payroll! We appreciate having you as a customer! Stephanie, Red Wing Software Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.