--- title: "Constant Contact Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Constant Contact Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/31898/Constant-Contact/" page_type: "product" language: "en" --- # Constant Contact Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Constant Contact ## What is Constant Contact? Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience with advanced AI and Automation tools, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com. ## What is Constant Contact used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)[Survey](https://www.capterra.com/survey-software/) Recognitions Shortlist Overall rating Based on 2,945 user reviews Reviews sentiment Positive 86% Neutral 11% Negative 3% Pros & cons Efficient campaign creation tools Comprehensive email performance analytics Limited and inconsistent formatting options Deliverability and spam filtering issues Starting price $12 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Email Marketing / 2026 - Marketing Automation / 2026 - SMS Marketing / 2026 - Contact Management / 2025 - Email Tracking / 2025 - Lead Generation / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.3 +− Features4.2 Value for Money4.1 Ease of Use4.3 Customer Service4.2 Rating Breakdown 4.3 Features4.2 Value for Money4.1 Ease of Use4.3 Customer Service4.2 ## Constant Contact Reviewers Verdict Updated September 2026 AI summary - Constant Contact is a strong choice for small businesses, nonprofits, and teams seeking an approachable email marketing tool. - Its main advantage is the intuitive scheduling and campaign management, which enables users to quickly create and distribute effective emails. - It helps organizations maintain regular communication, manage contact lists, and monitor campaign performance with minimal effort. - Buyers report negative points such as occasional email deliverability issues, account management challenges, and some formatting limitations. - It fits buyers needing reliable, accessible email campaigns, but may fall short for those requiring advanced customization or automated workflows. ## Constant Contact alternatives Highest Rated [4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (6,253)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (910)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) ## FAQs about Constant Contact Overview ### What problems does Constant Contact solve? Constant Contact solves slow, disorganized email outreach by centralizing contact lists, audience segmentation, campaign creation, scheduling, and performance tracking. It helps small businesses, nonprofits, marketers, and membership teams send professional newsletters, automate follow-ups, manage event and social promotions, and identify engaged leads without manual list cleanup or guesswork. Answer based on 1193 reviews Overview ### Which roles and teams benefit most from Constant Contact? Constant Contact is most used by small-business owners, executives, and marketing teams that need a simple way to run email campaigns and audience outreach. Office managers and administrative staff use it to manage contact lists and event communications, while nonprofit and development leaders rely on it for donor engagement, newsletters, and promotional updates. Answer based on 2829 reviews Overview ### What company size and industries is Constant Contact built for? Constant Contact is designed for marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits, and individuals, with 86% of reviewers from small businesses. It serves midsize businesses at 9% and enterprises at 6%, and is most common in nonprofit organization management at 11%, followed by marketing and advertising at 9%. Answer based on 2935 reviews Features and Usability ### What are the key features of Constant Contact? Constant Contact includes core email marketing features like customizable email templates, drag-and-drop campaign creation, contact management, list segmentation, and campaign scheduling. Differentiating features include A/B testing, drip campaigns and autoresponders, landing pages and sign-up forms for lead capture, plus reporting and analytics with open, click, and engagement tracking. Answer based on 1002 reviews Pricing ### How much does it cost and what fees or limitations are included? Constant Contact starts at $12/month for the Lite plan, with Standard at 35 and Premium at 80, plus a free trial. Reviewers say it is easy to use and worthwhile for newsletters, but pricing often rises as contact lists grow, and smaller nonprofits sometimes find advanced tiers harder to afford. Answer based on 594 reviews Integrations ### Which third-party tools and platforms does Constant Contact integrate with? Constant Contact integrates with WordPress, DonorPerfect, Microsoft Outlook, Canva, Shopify, Mindbody, Instagram, and Zapier. It supports over 100 integrations overall, spanning website publishing, nonprofit CRM, email and design tools, ecommerce, wellness scheduling, and social media, with additional catalog connections that extend compatibility across business apps. Answer based on 462 reviews Getting Started and Support ### How easy is it to onboard and train a team on Constant Contact? Constant Contact is generally quick to onboard for beginners, small teams, nonprofits, and volunteers, with many reviewers saying basic campaigns can be learned in minutes. It offers live online sessions, webinars, videos, and documentation. Admins or users handling automations, segmentation, or imports often need more time and support. Answer based on 203 reviews Getting Started and Support ### What customer support options does Constant Contact offer, and how do users rate the experience? Constant Contact offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as accessible, helpful, and knowledgeable, especially for live phone and chat assistance. Still, some report slow response times, automated runarounds, uneven chat quality, and frustration when issues require specialized or multilingual help. Answer based on 795 reviews Security ### How does Constant Contact handle data security and access control? Constant Contact uses permission-based emailing, unsubscribe controls, anti-spam protections, domain authentication, and two-factor authentication to protect contacts and campaign access. Reviewers also describe contact data as safe, private, and organized. Some note strict privacy settings, limited user-permission granularity, required two-factor login, and no password-protected internal report sharing. Answer based on 29 reviews ## Who uses Constant Contact? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Efficient campaign creation tools 95% positive reviews out of 280 Most reviewers describe email campaigns as easy to build, schedule, personalize, and analyze for effectiveness. Colleen A. Owner, 2 - 10 employees. "What I like most about Constant Contact is its ease of use for creating beautiful, professional email campaigns." Limited and inconsistent formatting options 68% negative reviews out of 149 Some reviewers find text and formatting tools restrictive, glitchy, and prone to unpredictable display issues across devices. Krista F. Fund Development Coordinator, 2 - 10 employees. "Their build feature could use some more options and sometimes the text editing function gets very glitchy." Comprehensive email performance analytics 95% positive reviews out of 161 Most reviewers indicate email tracking provides actionable insights on opens, clicks, bounces, and engagement. Brittney L. Client Services Coordinator , 2 - 10 employees. "I like how you can attach links and track who opens the email vs who clicks to view the link." Deliverability and spam filtering issues 74% negative reviews out of 142 Most reviewers report email spam concerns, including deliverability problems, spam folder placement, and account suspensions. Anonymous User General Manager of Manugacturing, 201 - 500 employees. "Sometimes the email is spammed or hasn't reached the recipient's default inbox." Effective client communication management 94% positive reviews out of 119 Most reviewers find client support features help maintain ongoing relationships and streamline outreach to contacts. Bobby D. CEO, 2 - 10 employees. "Support has been great and it gets the job done for multiple clients that we have provided services for." Challenging account and unsubscribe management 70% negative reviews out of 141 Most reviewers indicate account and unsubscribe processes are cumbersome, with difficulties in cancellations and re-subscribing. ## Features AI summary Based on 20,387 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**44%**) - **Campaign Analytics** (**40%**) Constant Contact supports all three features that reviewers rate highest: **Email Campaign Management**, **Campaign Scheduling**, and **Campaign Analytics**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and track performance results, allowing teams to improve outreach, make better marketing decisions, and get more value from every email send. Email Campaign Management 4.6 (622) 73.79% of 622 reviewers that rated this feature as important or highly important With this capability, you can easily plan, automate, and personalize campaigns, segment audiences, and track detailed results. Reviewers appreciate the intuitive interface, scheduling, and reporting, though some mention limited A/B testing and occasional issues with email bounces. Campaign Scheduling 4.7 (218) 77.06% of 218 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Campaign Analytics 4.4 (68) 61.76% of 68 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Mobile Optimization 4.5 (366) 64.21% of 366 reviewers that rated this feature as important or highly important You benefit from emails that automatically adapt to mobile devices, ensuring messages look professional on any screen. Reviewers indicate high satisfaction with mobile previews and responsive design, though some wish for more customization and note occasional layout glitches on mobile. Contact Management 4.4 (393) 66.67% of 393 reviewers that rated this feature as important or highly important This aspect helps you organize, segment, and update contacts efficiently, supporting targeted communication. Some reviewers find importing, editing, and unsubscribing easy, but others mention duplicate management, syncing issues, and difficulties with mass unsubscribing or integration with other systems. Email Marketing 4.5 (276) 61.59% of 276 reviewers that rated this feature as important or highly important Constant Contact offers a robust platform for designing, personalizing, and sending marketing emails. Users think it’s simple to use, with helpful templates and automation, but some mention challenges with customization, deliverability, and a desire for more template options. Constant Contact 111 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Auto Update: Automatic update of information / software - Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Database: It gives you organized storage and segmentation of contacts, supporting targeted campaigns and easy imports. Reviewers appreciate the intuitive interface, segmentation, and bulk management, though some mention syncing issues, duplicate contacts, and a desire for more robust customization. - Contact Management: This aspect helps you organize, segment, and update contacts efficiently, supporting targeted communication. Some reviewers find importing, editing, and unsubscribing easy, but others mention duplicate management, syncing issues, and difficulties with mass unsubscribing or integration with other systems. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: With this capability, you can easily plan, automate, and personalize campaigns, segment audiences, and track detailed results. Reviewers appreciate the intuitive interface, scheduling, and reporting, though some mention limited A/B testing and occasional issues with email bounces. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Constant Contact offers a robust platform for designing, personalizing, and sending marketing emails. Users think it’s simple to use, with helpful templates and automation, but some mention challenges with customization, deliverability, and a desire for more template options. - Email Reminders: Reminders sent via email - Email Tracking: Track delivered, received, and opened emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Forms Management: Store, manage and track all forms in a centralized location - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - List Management: Manage contacts across multiple mailing lists - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Media Library: Collection of images, videos and other digital content that can be used - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Message Personalization: Personalize text messages using templates and custom fields - Mobile Optimization: You benefit from emails that automatically adapt to mobile devices, ensuring messages look professional on any screen. Reviewers indicate high satisfaction with mobile previews and responsive design, though some wish for more customization and note occasional layout glitches on mobile. - Mobile Survey: Distribute a survey via mobile devices - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Newsletter Management: Create and update newsletter content to increase engagement - Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc. - Preview Functionality: Preview materials before finalizing projects - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Randomization: Randomize the displayed order of questions and answer options - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Social Advertising: Create and manage advertising campaigns on social media networks - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Promotion: Market event via social media tools - Subscriber Management: Add or remove subscribers from mailing lists - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Visitor Registration: Make a list and register visitors - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.2 (2,876) 4.2 Based on 2,876 reviews ## Pricing Value for money 4.1 (2215) Free Trial [View pricing plan details](https://www.capterra.com/p/31898/Constant-Contact/pricing/) Lite $12.00 Usage Based,Per Month It includes: - Basic Email Marketing - Automated Welcome Email for New Contacts - Social Marketing - Event Management - Drag & Drop Email Templates - AI Content Recommendations - Polls & Surveys - Reporting Standard $35.00 Usage Based,Per Month It includes: - Email marketing with subject line A/B testing and email archive - Resend emails to non-openers - Contact segmentation - Social media ads integration - Scheduled Email Sends - Subject Line A/B Testing - Registration Form - Custom Segments Premium $80.00 Usage Based,Per Month It includes: - Advanced email marketing with dynamic content - Custom automations - Custom contact segmentation - Search engine optimization - Advanced ads with a dedicated ad manager\* (required minimum spend/month) - Contact Activity Segmentation - Sell Products & Services - SMS Marketing Teams Contact us Value for money 4.1 (2,215) 4.1 Based on 2,215 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (2058) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (2,058) 4.2 Based on 2,058 reviews ## User reviews Overall rating 4.3 Based on 2,945 reviews Filter by rating 5(1542) 4(998) 3(321) 2(44) 1(40) Mentioned topic Sorted by most recent NA Nava A. Assistant Manager Commercial Real Estate ### "Go Constant Contact!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 31, 2026 Pros You're able to reach so many people at once. For our company, we can add all of our contacts and categorize them so that we can send notifications to a large number of people at once. Cons I don't have any complaints. I do like the old design more, but that's not much of a complaint. It's very user friendly still. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2026 Thanks, Nava! It's great to hear you're using Constant Contact to reach your whole audience at once, and that categorizing your contacts makes it easy to send the right message to the right group. Here's to many more well-targeted campaigns ahead. AP Anais P. Content creator and Community Manager Management Consulting ### "Email marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2026 Pros The drag-and-drop editor lets me build an email campaign without having to write any HTML code. I can start with a template, replace the content, change the visual elements and get the campaign ready without needing a developer. Cons As the contact list grows, the cost becomes something I pay more attention to. For a small list, it can be quite reasonable, but businesses with a large contact database should definitely compare the pricing carefully with other email marketing platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2026 Thank you, Anaïs! It's great to hear the drag-and-drop editor is making campaign building so much easier; no code, no developer, just a template and your own ideas coming to life. That kind of speed and independence is exactly what we're going for. Here's to many more campaigns built exactly the way you want them! CF christopher F. Brand Strategy Lead Marketing and Advertising ### "Constant Contact has been a solid weekly tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 23, 2026 Over the past several months I have used Constant Contact for assigning a follow-up so it does not live in someone's inbox. This is how the tool behaves for us right now, not how a demo looked. Monday pipeline reviews now take half an hour instead of rebuilding status from email. Activity reminders are simple, which is why people actually close them instead of ignoring another notification. For a team our size it has been a clear yes, and we are staying on it. Pros Thanks to Constant Contact, logging every first conversation the same day it happens has become much smoother. Having all contact history in one place means handoffs no longer start with “who talked to them last?” Monday pipeline reviews now take just half an hour instead of piecing together status from emails. Simple activity reminders make it easy for people to close them rather than ignore yet another notification. Cons I would not stretch to invent a weakness. Constant Contact has been working well for our size of team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2026 Thanks for taking the time to write this, Christopher. Hearing that your Monday pipeline reviews dropped to half an hour, and that follow-ups no longer disappear into someone's inbox, is the kind of real-world result we want the tool to deliver. Since your experience is four stars and not five, we'd like to know what would close that gap for your team. Reach out anytime and tell us what would make the weekly workflow even smoother. DF David F. IT Director Renewables & Environment ### "Solid email & contact tool for running multiple small businesses + church IT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2026 It’s been reliable for keeping client and member communications organized across four very different operations (tree service, electrical, spa, and church). Contact management and email tools are straightforward, deliverability has been good, and it handles the day-to-day without drama. Works well for someone juggling multiple small businesses and church IT. Pros I run a tree service, electrical work, a spa, and handle IT for our church. Being able to keep all the different lists clean, segmented, and easy to email from one place is the biggest win. Templates are solid and the email organization tools save a lot of time. Cons more advanced automation features feel locked behind higher plans. Nothing deal-breaking, just something to watch as you grow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2026 Thanks for your 5-star review, David! Running a tree service, an electrical business, a spa, and a church through one platform is no small thing, so hearing that contact management and deliverability hold up across all four is great to read. We'll keep building Constant Contact to handle the day to day without drama, and we're glad it's helping you keep every audience straight. MH Mike H. Owner Alternative Medicine ### "Constant Contact makes mails shots simple." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 14, 2026 It's easy to use and set up and it's always reliable. I always need to know how many people read the emails. Pros I'm not a coder so this makes it easy to do my email campaigns accurately and without stress, knowing they will be delivered. Cons It gets more expensive as the mailing list grows, but that is an acceptable cost of the success of it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2026 Thanks for the review, Mike. Easy setup and reliable sending are the foundation, and knowing who's opening your emails is what turns those sends into real insight, so we're glad both are working for you. Wishing you continued success with your campaigns. LH Leon H. IT Helpdesk Agent Information Technology and Services ### "Easy contact your customers" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 10, 2026 I can sincerely say that my experience to date has dependably been extremely positive. I handle the promoting for an electrical contractual worker and our center as far as email showcasing is client maintenance. Pros In the wake of investigating a few email advertising organizations, we ran with Constant Contact since we felt they conveyed more to the table than some of their competitors Cons It does what it says it does. Individuals here whine about the powerlessness to converse with them, however in the event that any talking were essential, the item would lose. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2026 Thanks for taking the time to share this, Leon. It's good to know Constant Contact has been dependable for you and the contracting side of the business. We also noticed the fifth star is still up for grabs, so if there's something that would make your day to day easier, we'd like to hear it. Reach out anytime and we'll take a look. Jessica H. Owner Arts and Crafts ### "Two thumbs up for Constant Contact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 Used this software in law firms as well as outside sales for different industries. Always helped keep me on track. Pros Plenty of places to keep information and data organized. Logging contacts, notes, emails, and marketing all in one spot. Very easy to use. Cons One of my only complaints with constant contact is the cost, for a small business it doesn't fit into a budget. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 10, 2026 Thanks for the kind words, Jessica! It's great to hear Constant Contact has helped keep you on track across such different settings, from law firms to outside sales. We appreciate your feedback on our pricing and will use it to improve our small-business offering moving forward. Here's to Constant Contact continuing to support you wherever your work takes you. Bianca S. Assistant Director of Conferences and Events Events Services ### "Constant contacts makes email communication easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 4, 2026 Overall, good platform. It made campaigns easy and a great place to segment your communication and subscribers. Pros I used constant contact a newsletter and direct email ad campaigns. I liked on how could create segmented subscribers for each campaign. Our campaigns were donor, partner, and alumni related. I like the structure and design of the newsletter and ad templates. I liked the preview view so you know how it would appear to subscribers. For a beginning like me, constant contacts was easybto grasp and understand. If i had trouble, i would simply search for tutorials or reach to constant contacts for support. Also the newsletters and email ads were mobile friendly! Cons What i liked least of constant contact was the price. It was more expensive than the other software. Reasons for choosing Constant Contact Looking for a more polish and professional platform Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2026 Thanks for the review, Bianca! It's great to hear that campaigns and subscriber segmentation were smooth for you. We're always working to make the platform even easier to use, so if there's anything that would take your experience from good to great, we'd love to hear it. Feel free to reach out anytime with ideas or feedback. ML Mike L. Global Head of Product Development Financial Services ### "An emailing platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2026 Pros Constant Contact turned out to be a valuable ally for my email marketing campaigns. Managing contact lists also stays simple, even with several different segments Cons Some advanced automation features lack flexibility compared to other solutions on the market, and customer support sometimes responds with a bit of a long delay. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2026 Thank you, Mike! It's great to hear Constant Contact has become a reliable partner for your email marketing, and that keeping your segmented contact lists organized has stayed simple even as things get more complex. Here's to more successful campaigns ahead. RB Riccardo B. Marketing Expert Machinery ### "Great digital marketing solution for small and mid size companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 26, 2026 Pros Great digital marketing platform for small and mid size companies. Very easy to use and with a good UX. Excellent value for money. Cons Platform needs more translation for international users. Sometimes, platform is a bit slow when logged in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 28, 2026 Thanks, Ricardo. Hearing that the platform delivers strong value and an easy experience for small and mid-size companies is great to hear. The translation gaps for international users and the slowness you've noticed after logging in are useful specifics, and we'll make sure they're in front of the right team as we keep improving. [View all Reviews](https://www.capterra.com/p/31898/Constant-Contact/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Brevo Marketing Platform vs Constant Contact](https://www.capterra.com/compare/31898-132996/Constant-Contact-vs-brevo)[MailerLite vs Constant Contact](https://www.capterra.com/compare/31898-136603/Constant-Contact-vs-MailerLite)[ActiveCampaign vs Constant Contact](https://www.capterra.com/compare/31898-79367/Constant-Contact-vs-ActiveCampaign)[EmailOctopus vs Constant Contact](https://www.capterra.com/compare/31898-147415/Constant-Contact-vs-EmailOctopus)[Systeme.io vs Constant Contact](https://www.capterra.com/compare/31898-198994/Constant-Contact-vs-Systeme)[HubSpot Marketing Hub vs Constant Contact](https://www.capterra.com/compare/31898-171840/Constant-Contact-vs-HubSpot-Marketing)[Omnisend vs Constant Contact](https://www.capterra.com/compare/31898-153508/Constant-Contact-vs-Omnisend)[EngageBay CRM vs Constant Contact](https://www.capterra.com/compare/31898-178819/Constant-Contact-vs-EngageBay-Marketing) [Marketing 360 vs Constant Contact](https://www.capterra.com/compare/31898-148516/Constant-Contact-vs-Marketing-360)[Marketo Engage vs Constant Contact](https://www.capterra.com/compare/31898-75130/Constant-Contact-vs-Marketo-Lead-Management)[Keap vs Constant Contact](https://www.capterra.com/compare/31898-76390/Constant-Contact-vs-Infusionsoft)[Klaviyo vs Constant Contact](https://www.capterra.com/compare/31898-156699/Constant-Contact-vs-Klaviyo)[Salesforce Marketing Cloud vs Constant Contact](https://www.capterra.com/compare/31898-248536/Constant-Contact-vs-Salesforce-Marketing-Cloud)[GetResponse vs Constant Contact](https://www.capterra.com/compare/31898-153948/Constant-Contact-vs-GetResponse)[Drip vs Constant Contact](https://www.capterra.com/compare/31898-164933/Constant-Contact-vs-Drip)