--- title: "Constant Contact Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Constant Contact Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/31898/Constant-Contact/" page_type: "product" language: "en" publication_date: "2026-11-10" --- # Constant Contact Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Constant Contact ## What is Constant Contact? Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience with advanced AI and Automation tools, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com. ## What is Constant Contact used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 2,957 user reviews Reviews sentiment Positive 86% Neutral 11% Negative 3% Pros & cons Efficient campaign creation tools Comprehensive email performance analytics Limited and inconsistent formatting options Deliverability and spam filtering issues Starting price $12 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Email Marketing / 2026 - Marketing Automation / 2026 - SMS Marketing / 2026 - Contact Management / 2025 - Email Tracking / 2025 - Lead Generation / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Constant Contact?[Manage this product listing](https://www.g2.com/products/constant-contact/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Constant Contact 4.3 (2,956) VS. [4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $12 Usage Based, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (2,904) Ease Of Use 4.6 (3,516) Value For Money 4.1 (2,225) Value For Money 4.5 (3,093) Customer Service 4.2 (2,069) Customer Service 4.5 (3,092) ## Constant Contact alternatives Highest Rated [4.8 (657)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (6,262)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) ## FAQs about Constant Contact Overview ### What problems does Constant Contact solve? Constant Contact solves the challenge of creating, scheduling, and measuring email campaigns without specialized marketing or design skills. It centralizes contact lists, audience segments, reusable templates, campaign delivery, and open-and-click reporting. Small businesses, nonprofits, churches, membership organizations, and marketing teams benefit when sending newsletters, promotions, event invitations, donor updates, and recurring customer communications. Answer based on 1928 reviews Overview ### Which roles and teams benefit most from Constant Contact? Constant Contact is most used by small-business owners, executives, and marketing teams managing email campaigns, contact lists, and customer communications. Marketing managers, directors, coordinators, and designers create branded newsletters and promotions, while office administrators and operations managers handle routine outreach. Nonprofit leaders and development directors use it to communicate with supporters and promote events. Answer based on 2847 reviews Overview ### What company size and industries is Constant Contact built for? Constant Contact serves small businesses, with 85% of reviewers, and nonprofit organizations, its top industry at 11%. It also supports early-stage, growing, franchise, and multi-location organizations across industries, including marketing and advertising (9%) and health, wellness, and fitness (5%), while accommodating midsize and enterprise teams. Answer based on 2953 reviews Features and Usability ### What are the key features of Constant Contact? Constant Contact includes email campaign management for creating, scheduling, and sending emails, with mobile optimization and templates for device-ready messages. Contact management, contact database, and list management organize audiences through lists, tags, and custom fields. Engagement tracking and reporting/analytics measure opens, clicks, bounces, and unsubscribes. It also covers CAN-SPAM Compliance. Answer based on 395 reviews Pricing ### How much does it cost and what fees or limitations are included? Constant Contact starts at $12 per month on the usage-based Lite plan for one user. The Standard plan costs 35 per month for up to three users, while Premium costs 80 per month for unlimited users. A free trial is available. Reviewers report costs can rise as contact lists grow, and advanced features sit in higher tiers. Answer based on 595 reviews Integrations ### Which third-party tools and platforms does Constant Contact integrate with? Constant Contact integrates with more than 20 third-party tools, including Canva, DonorPerfect, WordPress, Microsoft Outlook, Microsoft Excel, Shopify, Mindbody, Eventbrite, and Zapier. Its catalog also includes connections for Google Workspace, Facebook, Instagram for Business, Jotform, CiviCRM, and LinkedIn Marketing Solutions. Answer based on 446 reviews Getting Started and Support ### How easy is it to onboard and train a team on Constant Contact? Constant Contact is generally easy to onboard for nontechnical staff, small teams, volunteers, and users creating basic email campaigns. Training includes live online sessions, webinars, documentation, and videos. Reviewers report that advanced automation, segmentation, and newer editor features take more time, so admins may need structured training and support. Answer based on 203 reviews Getting Started and Support ### What customer support options does Constant Contact offer, and how do users rate the experience? Constant Contact offers FAQ/forum resources, a knowledge base, phone support, and chat. Many users describe support as responsive, helpful, and effective for guidance and troubleshooting, including live assistance. However, some report delayed responses, long phone waits, inconsistent availability, and automated answers that repeat information already found in help resources. Answer based on 798 reviews Security ### How does Constant Contact handle data security and access control? Constant Contact uses two-factor authentication, permission-based emailing, opt-out controls, domain authentication, and anti-spam protections. It keeps contact information organized and flags previously unsubscribed contacts. Reviewers note that two-factor authentication may be required for every login, permissions offer limited granularity, and opt-out identities are not shown for privacy reasons. Answer based on 29 reviews ## Who uses Constant Contact? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Efficient campaign creation tools 95% positive reviews out of 280 Most reviewers describe email campaigns as easy to build, schedule, personalize, and analyze for effectiveness. Colleen A. Owner, 2 - 10 employees. "What I like most about Constant Contact is its ease of use for creating beautiful, professional email campaigns." Limited and inconsistent formatting options 68% negative reviews out of 149 Some reviewers find text and formatting tools restrictive, glitchy, and prone to unpredictable display issues across devices. Krista F. Fund Development Coordinator, 2 - 10 employees. "Their build feature could use some more options and sometimes the text editing function gets very glitchy." Comprehensive email performance analytics 95% positive reviews out of 161 Most reviewers indicate email tracking provides actionable insights on opens, clicks, bounces, and engagement. Brittney L. Client Services Coordinator , 2 - 10 employees. "I like how you can attach links and track who opens the email vs who clicks to view the link." Deliverability and spam filtering issues 74% negative reviews out of 142 Most reviewers report email spam concerns, including deliverability problems, spam folder placement, and account suspensions. Anonymous User General Manager of Manugacturing, 201 - 500 employees. "Sometimes the email is spammed or hasn't reached the recipient's default inbox." Effective client communication management 94% positive reviews out of 119 Most reviewers find client support features help maintain ongoing relationships and streamline outreach to contacts. Bobby D. CEO, 2 - 10 employees. "Support has been great and it gets the job done for multiple clients that we have provided services for." Challenging account and unsubscribe management 70% negative reviews out of 141 Most reviewers indicate account and unsubscribe processes are cumbersome, with difficulties in cancellations and re-subscribing. ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) Constant Contact includes all three features that reviewers rate most highly: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and send campaigns efficiently, plan delivery at the right time, and keep subscriber lists organized, allowing teams to manage outreach more effectively and build stronger customer communication. Email Campaign Management 4.6 (627) 74.00% of 627 reviewers that rated this feature as important or highly important With this capability, you can easily plan, automate, and personalize campaigns, segment audiences, and track detailed results. Reviewers appreciate the intuitive interface, scheduling, and reporting, though some mention limited A/B testing and occasional issues with email bounces. Campaign Scheduling 4.7 (223) 77.58% of 223 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Contact Management 4.4 (397) 66.75% of 397 reviewers that rated this feature as important or highly important This aspect helps you organize, segment, and update contacts efficiently, supporting targeted communication. Some reviewers find importing, editing, and unsubscribing easy, but others mention duplicate management, syncing issues, and difficulties with mass unsubscribing or integration with other systems. List Management 4.5 (220) 59.55% of 220 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Mobile Optimization 4.5 (370) 64.05% of 370 reviewers that rated this feature as important or highly important You benefit from emails that automatically adapt to mobile devices, ensuring messages look professional on any screen. Reviewers indicate high satisfaction with mobile previews and responsive design, though some wish for more customization and note occasional layout glitches on mobile. Email Marketing 4.5 (278) 61.87% of 278 reviewers that rated this feature as important or highly important Constant Contact offers a robust platform for designing, personalizing, and sending marketing emails. Users think it’s simple to use, with helpful templates and automation, but some mention challenges with customization, deliverability, and a desire for more template options. Constant Contact 123 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Database: It gives you organized storage and segmentation of contacts, supporting targeted campaigns and easy imports. Reviewers appreciate the intuitive interface, segmentation, and bulk management, though some mention syncing issues, duplicate contacts, and a desire for more robust customization. - Contact Management: This aspect helps you organize, segment, and update contacts efficiently, supporting targeted communication. Some reviewers find importing, editing, and unsubscribing easy, but others mention duplicate management, syncing issues, and difficulties with mass unsubscribing or integration with other systems. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: With this capability, you can easily plan, automate, and personalize campaigns, segment audiences, and track detailed results. Reviewers appreciate the intuitive interface, scheduling, and reporting, though some mention limited A/B testing and occasional issues with email bounces. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Constant Contact offers a robust platform for designing, personalizing, and sending marketing emails. Users think it’s simple to use, with helpful templates and automation, but some mention challenges with customization, deliverability, and a desire for more template options. - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Marketing: Plan marketing campaigns for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Forms Management: Store, manage and track all forms in a centralized location - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Message Personalization: Personalize text messages using templates and custom fields - Mobile Optimization: You benefit from emails that automatically adapt to mobile devices, ensuring messages look professional on any screen. Reviewers indicate high satisfaction with mobile previews and responsive design, though some wish for more customization and note occasional layout glitches on mobile. - Mobile Survey: Distribute a survey via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Newsletter Management: Create and update newsletter content to increase engagement - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc. - Preview Functionality: Preview materials before finalizing projects - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Randomization: Randomize the displayed order of questions and answer options - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Segmentation: Group leads or contacts based on their specific characteristics - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Social Advertising: Create and manage advertising campaigns on social media networks - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Promotion: Market event via social media tools - Subscriber Management: Add or remove subscribers from mailing lists - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Visitor Registration: Make a list and register visitors - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.2 (2,887) 4.2 Based on 2,887 reviews ## Pricing Value for money 4.1 (2225) Free Trial [View pricing plan details](https://www.capterra.com/p/31898/Constant-Contact/pricing/) Lite $12.00 Usage Based,Per Month It includes: - Basic Email Marketing - Automated Welcome Email for New Contacts - Social Marketing - Event Management - Drag & Drop Email Templates - AI Content Recommendations - Polls & Surveys - Reporting Standard $35.00 Usage Based,Per Month It includes: - Contact segmentation - Social media ads integration - Scheduled Email Sends - Subject Line A/B Testing - Registration Form - Email marketing with subject line A/B testing and email archive - Resend emails to non-openers - Custom Segments Premium $80.00 Usage Based,Per Month It includes: - Advanced email marketing with dynamic content - Custom automations - Custom contact segmentation - Search engine optimization - Advanced ads with a dedicated ad manager\* (required minimum spend/month) - Contact Activity Segmentation - Sell Products & Services - SMS Marketing Teams Contact us Value for money 4.1 (2,225) 4.1 Based on 2,225 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (2069) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (2,069) 4.2 Based on 2,069 reviews ## User reviews Overall rating 4.3 Based on 2,957 reviews Filter by rating Counts reflect reviews available in this feed. 5(1550) 4(1002) 3(321) 2(44) 1(40) Mentioned topic Recent reviews first, then most helpful Lorraine S. Account Manager Used the software for: 3-5 years ### "Intuitive Newsletter Setup for Professional Results" 5.0 November 9, 2026 With Constant Contact, we have a database of contacts relevant to our organization that we "own". This is very valuable to be able to communicate with these contacts regularly, and to know they receive our communications. Pros It's easy to work with and intuitive to set newsletters up that look professional. Cons Sometimes it takes a bit of digging to find a feature. Also, in some views, it can be challenging to see what you need (e.g. only a few email addresses are shown in a list, and it can be challenging to get an overall view of what you're looking for). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mike R. Brokerage Director Used the software for: 5+ years ### "Easy Way to Stay in Front of Clients" 4.5 November 9, 2026 it makes customer outreach easy. helps me stay in front of clients that i don't talk to on the phone regularly. Pros it's an easy way to stay in front of our clients. user interface is generally easy to use but sometimes the design process can be a little finicky. i try to stick to the same template for simplicity's sake. Cons design process can be a little finicky. drag and drop doesn't always work, sometimes need to delete blocks and try again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Micki M. Controller Used the software for: 1-3 years ### "Easy to Navigate with Always-Helpful Tech Support" 5.0 November 9, 2026 They’re helpful for sending standard email blasts. Pros Constant Contact is very easy to navigate, and their tech support is always helpful when I need it. Cons There aren’t many things I dislike about Constant Contact. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lindsay W. Chief Executive Officer Used the software for: 1-3 years ### "Constant Contact Is Easy to Use" 5.0 November 9, 2026 It helps me reach my customers. Pros I like Constant Contact because it’s easy to use. Cons I don’t dislike anything about Constant Contact. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Graphic Designer Used the software for: Less than 1 year ### "Quick and Straight forward" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 Constant Contact is worth considering if you want a straightforward way to communicate with customers and promote your business without hiring a marketing specialist. Its main trade-offs are cost, customization, and the depth of its automation features. Pros Its biggest advantage is making email marketing accessible, even for business owners who don't have a dedicated marketing team. Great customer support and value. Cons Most basic tasks are straightforward, although managing several campaigns and contact segments can take practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketing Manager Used the software for: 1-3 years ### "Constant Contact keeps me on track" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 21, 2026 I’ve been using Constant Contact for a couple of years, and the drag‑and‑drop email editor is a lifesaver. I can pull in a product image, tweak the text block, and instantly see how it looks on mobile. It saved me hours of back‑and‑forth tweaking, letting me launch my newsletter on time. Pros I love the drag‑and‑drop template builder, the detailed analytics, and the easy integration with Zapier. It saves time on campaigns and keeps my list tidy. Cons The pricing is a bit high and the support response times can be slow. It takes a couple of days to get a ticket answered, which can delay urgent campaigns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Katie P. Development and Communications Manager Used the software for: 3-5 years ### "Great email marketing platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 Pros Constant Contact meets all of our needs for email marketing and integrates well with our CRM, making data management seamless. Also super user friendly! Cons There are some features that our out of our price range, like automated emails and email series. The features exist, but just not within our plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: 1-3 years ### " Easy integrations and templates" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 24, 2026 It allows me to stay current with my clients by providing them with a professional looking email, by utilizing the many template options. Pros It is straightforward to use the program. I like that you can connect it to your social media accounts and that you can edit images in Canva. Cons There is limited flexibility in the template for designing your email. The boxes can only be made to certain sizes and so many in a row, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Customer Service Rep Used the software for: 3-5 years ### "Constant Contact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2026 Pros I use Constant Contact to communicate with customers and prepare different professional emails. The available templates save me time and help me create well-presented messages quickly. I also find it useful to manage my contacts and campaigns in the same place. Cons For more complex campaigns, some features can feel limited. Email customization could also be more flexible. I had to spend some time learning the different options before I could use the platform comfortably. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bob F. CEO Used the software for: 1-3 years ### "The pros and cons of using Constant Contact" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 22, 2026 My overall experience with Constant Contact was positive. The platform is easy to learn and makes it simple to create and manage professional email campaigns, organize contacts, and monitor campaign performance. The templates and reporting tools are useful, although some advanced features and customization options can feel limited. Overall, it is a practical and user-friendly solution for businesses that want straightforward email marketing without a steep learning curve. Pros I liked Constant Contact most for its ease of use and straightforward email marketing tools. It makes creating professional-looking campaigns, managing contact lists, and tracking results relatively simple, even without much technical experience. Cons The main thing I liked least about Constant Contact was that some of the more advanced features can feel limited or require a higher-priced plan. The interface is generally easy to use, but certain customization options and automation tools could be more flexible for users with more complex marketing needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/31898/Constant-Contact/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Brevo vs Constant Contact](https://www.capterra.com/compare/31898-132996/Constant-Contact-vs-brevo)[MailerLite vs Constant Contact](https://www.capterra.com/compare/31898-136603/Constant-Contact-vs-MailerLite)[ActiveCampaign vs Constant Contact](https://www.capterra.com/compare/31898-79367/Constant-Contact-vs-ActiveCampaign)[EmailOctopus vs Constant Contact](https://www.capterra.com/compare/31898-147415/Constant-Contact-vs-EmailOctopus)[Systeme.io vs Constant Contact](https://www.capterra.com/compare/31898-198994/Constant-Contact-vs-Systeme)[HubSpot Marketing Hub vs Constant Contact](https://www.capterra.com/compare/31898-171840/Constant-Contact-vs-HubSpot-Marketing)[EngageBay CRM vs Constant Contact](https://www.capterra.com/compare/31898-178819/Constant-Contact-vs-EngageBay-Marketing)[Omnisend vs Constant Contact](https://www.capterra.com/compare/31898-153508/Constant-Contact-vs-Omnisend) [Marketing 360 vs Constant Contact](https://www.capterra.com/compare/31898-148516/Constant-Contact-vs-Marketing-360)[Keap vs Constant Contact](https://www.capterra.com/compare/31898-76390/Constant-Contact-vs-Infusionsoft)[Marketo Engage vs Constant Contact](https://www.capterra.com/compare/31898-75130/Constant-Contact-vs-Marketo-Lead-Management)[Klaviyo vs Constant Contact](https://www.capterra.com/compare/31898-156699/Constant-Contact-vs-Klaviyo)[Salesforce Marketing Cloud vs Constant Contact](https://www.capterra.com/compare/31898-248536/Constant-Contact-vs-Salesforce-Marketing-Cloud)[Agile CRM vs Constant Contact](https://www.capterra.com/compare/31898-135148/Constant-Contact-vs-Agile-CRM)[GetResponse vs Constant Contact](https://www.capterra.com/compare/31898-153948/Constant-Contact-vs-GetResponse)[Drip vs Constant Contact](https://www.capterra.com/compare/31898-164933/Constant-Contact-vs-Drip)