# Page 10 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is Constant Contact the right Email Marketing solution for you? Explore 2911 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2911) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of Constant Contact ## Showing most helpful reviews Showing 226-250 of 2911 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mohammad H. IT Systemkaufmann Computer Software Used the software for: 6-12 months ### "Die Plattform bietet eine Vielzahl von Funktionen, die für Unternehmen hilfreich sein können" April 27, 2023 5.0 Constant Contact ist ein E-Mail-Marketing-Tool, das Unternehmen dabei unterstützt, E-Mail-Kampagnen zu erstellen, zu verwalten und zu analysieren. Pros Benutzerfreundlichkeit: Constant Contact ist einfach zu bedienen und erfordert keine Programmierkenntnisse. Es bietet eine intuitive Benutzeroberfläche, die die Erstellung von E-Mail-Kampagnen schnell und einfach macht.Vorlagen: Constant Contact bietet eine Vielzahl von Vorlagen, die für verschiedene Zwecke wie Ankündigungen, Newsletter, Angebote und Veranstaltungen geeignet sind. Sie können aus einer Bibliothek von mehr als 100 vorgefertigten Vorlagen wählen oder Ihre eigenen erstellen.Analytik: Constant Contact bietet detaillierte Analyseberichte, die Ihnen helfen, den Erfolg Ihrer E-Mail-Kampagnen zu messen. Sie können Statistiken wie Öffnungsraten, Klicks, Bounces und Abmeldungen verfolgen. Cons Begrenzte Anpassung: Während Constant Contact viele Vorlagen anbietet, ist die Anpassungsoption begrenzt. Sie können die Vorlagen anpassen, aber Sie haben möglicherweise nicht so viel Freiheit wie bei anderen E-Mail-Marketing-Tools.Preis: Constant Contact ist im Vergleich zu anderen E-Mail-Marketing-Tools etwas teurer. Die Kosten können je nach Anzahl der Abonnenten und der Häufigkeit der E-Mail-Kampagnen variieren. Review Source Jaykumar K. Software Engineer Computer Software Used the software for: 2+ years ### "From Constant Chaos to Constant Contact: An Email Marketing Odyssey" March 24, 2024 5.0 Constant Contact has been a perfect fit for our small business! It's user-friendly, even for non-techies like me. Designing emails is a breeze with drag-and-drop features and plenty of templates. It's great for basic email marketing and customer communication.The only drawback is the pricing as our list grows. But for now, Constant Contact is my go-to email marketing sidekick, making campaigns stand out effortlessly. Pros Forget fancy coding or a marketing degree! Constant Contact is a lifesaver for email newbies. Their interface is so user-friendly, even I can design slick campaigns in minutes. It's like having a drag-and-drop magic wand for crafting emails that get noticed. Cons Constant Contact is fantastic for beginners, but as your email list explodes, the pricing structure can get a bit pinchy. Review Source Daniel B. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Constant Contact's Seamless Integration is a Lifesaver" August 7, 2023 5.0 We love Constant Contact and can never imagine going back to what had used previously Pros The most revolutionary thing for our small nonprofit has been how seamlessly Constant Contact is able to integrate with other platforms we are already using, particularly Donor Perfect and Canva. The ease of typing an email address into Donor Perfect and knowing that it will be added to our email list in Constant Contact has been wonderful. My staff was already using Canva, so being able to upload that contact into emails we create through Constant Contact has been a huge plus for them. Cons There was a steep learning curve the first month we used Constant Contact that lead to a lot of wasted time that first month, but the time savings since then has more than made up for it. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Integration with Donor Perfect and Canva Review Source YP Yaeunda P. CEO & Founder Professional Training & Coaching Used the software for: 6-12 months ### "You can simply your business and life with this product" May 30, 2023 5.0 My Experience has been excellent. I've learned how to manage my time more effectively. Pros I love the ability to manage my social media from one platform maximizing my time. I'm able to be efficient using this product. Cons SMS is a new feature that allows you to connect with you clients using their mobile phone link. This will require people to catch on to this new feature. I love it, so catch on. Review Source LS Liam S. Software Engineer Information Technology and Services Used the software for: 2+ years ### "A complete marketing system, fit for every company!" July 18, 2023 4.0 Constant Contact's many valuable features and tools help us maximize the effectiveness of our email marketing initiatives. One of my favorite features is the ability to set up triggers for action-based emails. For instance, they can click on a button to have a beneficial email sent to them. Because of its widespread adoption, Constant Contact's open API makes it simple to connect to other platforms. Pros We have selected and will continue to use Constant Contact because of its exceptional usability. It's a robust system that works wonderfully for our company and meets all of our requirements for email marketing. Constant Contact's ability to let me make my own templates, run tests on campaigns, and see results in real time is its best feature. It's fantastic that I can design my emails to look unique and send them at times that are most convenient for my readers. And with Constant Contact's automation features, I can create elaborate, customized workflows that meet the specific requirements of my intended customers. Cons When compared to competing email marketing solutions, I find that Constant Contact's setup is a little trickier. There are alternative systems out there that are considerably less complicated and more user-friendly. Review Source JB Jade B. Head of Digital Marketing Printing Used the software for: 2+ years ### "Full-functional Website Builder & Email Marketing Software " November 28, 2023 5.0 Pros The best aspect about Constant Contact is how it offers not only e-mail marketing tools but also landing pages and website builder capabilities. Cons What I was missing on mobile application was updated during the last update on my Android system. Switched from [iContact](https://www.capterra.com/p/221118/iContact/) iContact lack website builder and landing pages creation tools. Review Source ED Eugene D. Project Manager Food Production Used the software for: 2+ years ### "The Only Way to Stay in Touch with Clients" January 2, 2024 5.0 Overall Constant Contact is by far the best email marketing platform we have used. After trying several other products there is no doubt that overall Constant Contact is the best product on the market today. Pros The platform overall is reliable, easy to use, easy to implement and is a great value for the cost. The ability to schedule campaigns, manage contacts, grow our social media followers and so many other features have made Constant Contact an integral part of our business. Cons Additional improvements to the user interface and the help sections would be useful. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp's features and costs were not as competitive as Constant Contact, Review Source PN Power N. developpeur International Trade and Development Used the software for: 1-2 years ### "Mon expérience avec Constant Contact : un examen approfondi de la plateforme " March 3, 2023 5.0 la plateforme est généralement considérée comme facile à utiliser grâce à son interface conviviale et à ses modèles de courrier électronique prédéfinis. J ai apprécié les fonctionnalités de gestion de campagnes de courrier électronique, l'automatisation du marketing, la personnalisation et l'analyse des performances de campagne. Bien qu'il y ait eu des problèmes d'intégration signalés avec d'autres outils de marketing, l'intégration dans l'ensemble a été considérée comme relativement facile. Pros J'apprécie principalement les fonctionnalités de gestion de campagnes de courrier électronique, l'automatisation du marketing, la personnalisation et l'analyse des performances de campagne. La plateforme est facile à utiliser grâce à son interface conviviale et à ses modèles de courrier électronique prédéfinis. Bien qu'il y ait eu des problèmes d'intégration signalés avec d'autres outils de marketing, l'intégration dans l'ensemble je considére comme relativement facile. Cons Je dirrai les problèmes de personnalisation limitée des modèles de courrier électronique, une certaine lenteur de la plateforme lors de la création de campagnes de courrier électronique volumineuses, ainsi que des problèmes de compatibilité avec certains navigateurs web. Cependant, il est important de noter que ces problèmes ont été signalés par un nombre limité d'utilisateurs et ne représentent pas nécessairement l'expérience de tous les utilisateurs de Constant Contact. Review Source JW Jaclyn W. Lead Marketing Associate Civic & Social Organization Used the software for: 2+ years ### "Constant Contact- an excellent program for email marketing campaigns and general digital marketing" September 12, 2023 5.0 Overall, my experience with Constant Contact over the years has been great. I have used it with nonprofits/not-for-profits, small businesses, and larger companies, and it has been helpful for all three. Most of my experience with Constant Contact has been with email marketing rather than with social media marketing, but from what I have seen, it is a fantastic program to use to implement a digital marketing strategy and the campaigns that go with it. The interface is easy to use, and the program itself is easy to learn and understand. Being able to upload contact lists from Excel and Outlook and integrate Constant Contact with programs such as Zoho allows for seamless transitions. Monitoring the perfor viewed at all; if that percentage is rather low, that tells us that we need to make a change, such as altering our subject lines to make them more engaging and the contacts more likely to view the emailmance of each email and campaign is one of, if not the absolute best, way to observe how successful our email marketing strategies and campaigns are. Over time, continuously seeing that various metrics/KPIs are not performing as we would like is a clear indicator that our strategy needs to be altered in some way. As someone who has the unique experience of using Constant Contact with different company types, this program has taught me a lot about how to implement and observe the performance of an email marketing strategy. Pros As a digital marketer, I have used Constant Contact with multiple clients and companies over the past 2+ years, and have always found it to be extremely helpful. The majority of my program usage has been for email marketing, although I have heard from team members that it is excellent for social media marketing and other areas of digital marketing as well. For email marketing, I have done it all from creating a company's very first email blast to creating contact lists to monitoring the performance of email campaigns. I recall the first time I used Constant Contact to write an email newsletter for a small business, and was immediately impressed at how simple the interface was for a then-beginner like myself. I was able to change up the imagery (including font and color scheme) and add my photos and infographics. To this day, I love how Constant Contact allows users to create different contact lists for other purposes and campaigns, and the program makes it very clear when sending out emails who exactly that email will be going out to. Though I don't have as much experience with campaign analytics using Constant Contact as I do with some of the other features, I do know that it's reporting of metrics/KPIs is extremely helpful when observing the performance of a particular email and of a campaign as a whole. I look forward to using additional features offered by Constant Contact in the future, including its tools for social media marketing. Cons Thus far, the only issue I have with Constant Contact is related to the different features available with the three pricing plans. Although Constant Contact's pricing is good when compared to its competitors, the selection of features available with the cheapest pricing plan, Lite, is rather limited. With this plan, only one user is allowed, and not much storage is given. With email marketing, there is neither A/B testing nor segmentation, which I find to be quite frustrating. Features related to ads, SEO, and scheduling social media posts in advance are not available either. With the Standard pricing plan, there are some more ads, segmentation, and email marketing features available, but users cannot see the full scope of all that Constant Contact has to offer unless they pay for the most expensive plan. Free trials are available, which is helpful, but there is also no free plan. Some of your competitors offer free plans (albeit with limited features) in which at least the basics of the program can be used. Review Source Ngala Emmanuel S. Web Designer Graphic Design Used the software for: 1-2 years ### "It's easy to use" September 6, 2023 5.0 Constant Contact is good when it comes to handling small amounts of data. It's a great tool for designing landing pages and lead collection forms. Pros In my online venture, I've been doing a lot of testing & trying. I tested out several email marketing tools including Constant Contact and even though it's not excellent I found a few amazing features in this tool.It has the most user-friendly interface ever. It all starts with - Constant Contact having every single feature within the user interface organized properly. It's great as I don't have to stress a lot to get familiar with it.Secondly, It offers a wide range of pre-designed email templates to start a project off the ground with. I mean, this sharpens my creativity and makes me more productive.Thirdly, List management is extremely easy and fascinating since it segments them properly based on the various criteria provided.I also love its reporting & analytical capabilities as it provides detailed metrics per our campaign performances which are vital adjustments. Cons We switch from using Constant Contact to a better alternative because of :- Limited automation and autoresponders. We have experienced failures with email autoresponders several times. We tried setting up several automation but didn't get results as expected. This is quite frustrating as sometimes we work under pressure from customers. Almost 55 -60% of businesses in Cameroon today depend on online ads for traffic and sales and the majority of these clients work directly with us.- Despite the lack of advanced automaton features, Constant Contact charges high service fees which can sometimes be overwhelming. Well, I'm not saying that its tool is not worth the actual price, however, It's more flexible to pay for something that brings another return- Additionally, I find Constant Contact to be limited in integration. There aren't more options available like with MailChimp. This is challenging as our business relies on several tools for proper functioning. Review Source Efraín B. Sales Development Representative Computer Software Used the software for: Less than 6 months ### "Un software atractivo y sencillo para ventas y marketing" September 21, 2023 5.0 Mi experiencia con Constant Contact ha sido muy positiva en términos de usabilidad, es muy fácil de gestionar. La plataforma ofrece una interfaz intuitiva y amigable que facilita la creación de campañas de mails, la gestión de contactos y la programación de automatizaciones. Esto ha permitido que nuestro equipo se adapte rápidamente a la herramienta y aumente la productividad en la generación de leads y el marketing. Pros La facilidad de la automatización de Constant Contact es su mayor virtud, nos permite programar correos electrónicos, seguimientos y campañas basadas en el comportamiento de los contactos. Cons Puede ser un poco más costoso que otras herramientas pero vale cada centavo invertido Review Source Alvy J. Analista de Segmento Select y Banca VIP Banking Used the software for: 6-12 months ### "Constant Contact me permite interactuar de manera más efectiva con nuestros clientes Select" August 24, 2023 5.0 Constant Contact ha potenciado mi trabajo como Analista de Segmento Select y Banca VIP en Banco Santander Argentina. Su capacidad de segmentación y personalización me ha permitido crear campañas de email y encuestas altamente efectivas para nuestros clientes exclusivos, optimizando su experiencia y mejorando la comunicación. Pros La amplia variedad de herramientas de personalización y segmentación en Constant Contact me ha permitido crear comunicaciones altamente relevantes para nuestros clientes de Segmento Select y Banca VIP. Esto ha aumentado la efectividad de nuestras campañas y mejorado la satisfacción del cliente. Cons Aunque Constant Contact ofrece una amplia gama de funciones, algunas de las opciones más avanzadas pueden requerir una curva de aprendizaje para dominarlas por completo. Review Source VR Verified Reviewer Account Executive Information Technology and Services Used the software for: Less than 6 months ### "Excruciatingly Painful To Use This Tool " January 22, 2024 1.0 If the decision was up to me, I would move to a more intuitive platform with a better UX. Pros Not a thing. I have used many CRMs, lead gen and email at scale tools. I have never used a tool so clunky and complicated as this. I am opening support tickets on a daily basis, this tool seems outdated, too complex and more often than not leaves me frustrated and takes me away from my work. Cons There isn't even a title field available to fill out when adding new contacts to an account. Examples like this cause redundancy. I have noticed a lot of bugs, and struggle with the clunky interface. When you import contacts via CSV they then can't be added to your workflows easily and requires the process to be very manual, defeating the purpose. I have had to request support almost on a daily basis while I have appreciated the help of \[sensitive content hidden\], I can't help help but feel like things should not be this complex. I never had this much difficulty when using other platforms like salesforce, hubspot, salesloft and could easily use their platforms without in depth training, they were intuitive out of the box. Review Source VR Verified Reviewer Communications & Development Consultant Non-Profit Organization Management Used the software for: 2+ years ### "Constant Contact: Still a good option for nonprofits!" April 25, 2023 4.0 Overall, despite my one negative experience, I still recommend Constant Contact as the go-to email marketing tool for nonprofits. It's affordable, widely used, looks good enough, has solid list management & analytics, and has decent customer service (aside from the one experience I described) with an instant chat option I've used many times. Pros As one of the longest-running email marketing tools out there, Constant Contact has gone through some growing pains over the years as it updated its design tools and features to get more in line with the newer competitors coming out, but I think it's still one of the best options for nonprofits. It may not be the cheapest option anymore, but the price is still reasonable compared to some other competitors, and they seem to have added way more features at the basic subscription level, like social media management.The email templates aren't the \*best\* looking out there, but they have become more modern-looking over time and are mobile-responsive. Many people don't realize that many of those beautiful emails you receive from big companies are not accessible to people with low vision who use screen readers or who don't have images displaying for various reasons (older email providers, slow internet, strict work email accounts that don't allow images, people being too busy to click on the "display images" button, etc.). This is because the majority of those emails are basically just a bunch of images with text in them, not text within the actual body of the email (which is what screen readers can read, and what shows up when images are disabled). Nonprofits in particular must be very conscientious about accessibility - sometimes your grant funding even requires it - so keep that in mind!Deliverability, list/tag options, and customer service were all fine (see 1 exception below). Cons This was several years ago now, but at a previous organization (a very small nonprofit with a budget of less than $500k and only 1.5 staff working on communications & fundraising), our account was reported as spam, and I didn't appreciate the way we were treated by customer service after that happened. They were borderline rude and treated us like we were intentionally spamming people, when it was clearly the result of either our small, overworked staff not having the knowledge of best practices in list management (e.g., not removing bounces regularly enough) or the fact that we simply had a somewhat ornery, older donor base who tend to report emails as spam rather than just unsubscribing. (Ugh.) I felt it was clear what had happened given the kinds of emails we sent (monthly e-newsletters and occasional event invitations and donation campaigns, no more than 1x week) and there was no justification for treating us like we were the same as scammers sending spam about Viagra to unsolicited lists. They didn't offer us any flexibility or even sympathy, and temporarily shut down our CC account until we did an opt-in campaign to confirm we had permission to send emails (even though we did only send emails to folks who had opted in previously). It was about a month before our largest fundraising event of the year, so this was a huge issue. I understand they must follow anti-spam rules, but the experience really sucked. A little kindness would've gone a long way here! Review Source TR Tessa R. Marketing Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "An Easy Email Platform" May 8, 2024 4.0 Pros I like Constant Contact's ease of use. Things aren't incredibly complex, so I feel like that speeds up our work. Cons There isn't a lot of ability to customize emails based on our needs. Though it gets the job done, there are things I wish we were able to adjust that just aren't available. Additionally, mobile/tablet responsiveness isn't an option, so our emails show up differently depending on the device used. Switched from [emma](https://www.capterra.com/p/217003/emma/) We made the switch because we needed something that would work seamlessly with DonorPerfect. Review Source RK Rachel K. Operations and Marketing Asst Computer Software Used the software for: 2+ years ### "Software that has many options, however, email campaigns are always at the forefront" April 12, 2022 5.0 Constant Contact does exactly what it is supposed to do and we need it to do---sending out good email campaigns easily. Afterward, it utilizes reporting to give us a lot of valuable information about our campaign. It is a simple, yet very robust, program that meets all of our organization's needs. Pros I really like the simplicity that Constant Contact has in order to use their product for its primary use---sending out email campaigns. You only have to hit the create button and it guides you through what campaign to use and then provides you with free templates (or upload your own) based on the type of campaign you have. There is a large variety of templates to choose from. Once you select one, you can then customize it to fit your branding. Next, it guides you with selecting recipients, when to send the email, sending a test email out, and much more. Simple, yet it gives you everything you need. Cons Although the simplicity of Constant Contact is what makes it attractive, it does have so many features now added to it, that it is a bit overwhelming. I know there are a few features I have seen that I would really like to utilize but I am not very good at reading about them. I feel a better reference section would be beneficial to Constant Contact--more video instruction would be ideal. Reason for choosing Constant Contact We use it with another email program but Constant Contact is by far the simpler, more efficient program. Review Source Michael N. Consultant Marketing and Advertising Used the software for: 6-12 months ### "Constant Contact is really fabulous for email marketing--we use it for all our opted in messaging" October 29, 2022 5.0 We set up a landing page with a form fill, ad traffic to the landing page. Constant contact handled email and responses for all of the opted in addresses, and kept the leads warm while we developed them. Excellent deliverability, easy to use, just a first class software. Pros I'm pretty familiar with email software, having used four different options extensively. Constant contact was the slickest interface, the most intuitive programming, and all of the features I wanted, without being too expensive or difficult to use. Cons I have nothing but good things to say about constant contact. If I had to find a thing I like least, it would be the confusion between campaigns and programming. Reason for choosing Constant Contact The user interface is easier, the pricing structure is better, and support answers my questions. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Price was the first factor, but then once I got in and started using it I found it was much simpler and more powerful than I expected. Review Source JS Jenny S. Philanthropy Officer Non-Profit Organization Management Used the software for: 2+ years ### "Constant Contact Is Okay; Improvements Needed" October 26, 2023 4.0 Honestly, Constant Contact is fairly infuriating when designing marketing emails, but it integrates with our database, so we continue to use it. And even the integration is not perfect and any time I've found issues, Donor Perfect puts the blame on Constant Contact and Constant Contact puts the blame on Donor Perfect and if I ever press further, I've been told "It's two giant systems integrating, the integration will never be perfect." So guess we're stuck with Constant Contact for now, but it is rather annoying to use. Pros It integrates with our database, Donor Perfect, and syncs each night, which is helpful. The ability to segment and create lists is good and I appreciate that you cannot accidentally duplicate contacts. It's also nice to be able to schedule social media posts as well off the emails. Cons Designing emails in Constant Contact is such a pain. It always does SUPER weird things, which I suspect has to do with the way the emails auto code. Back in the day, you used to be able to manually go into the code and change it, which we would do regularly. But then they changed to this "simpler" format, and while it is more user friendly, they took away the option to manually change the code. When we asked them about getting that functionality back, we basically receive a big shrug. So now you have to deal with things like if you copy text from ANYWHERE (even Notepad, which has no formatting) and paste it into your email, the actual font, font color, and font size are NOWHERE NEAR the actual font, font color, and font size you have already in your email, so then you have to select that entire patch of text and redo it so that it matches whatever text you have, and sometimes it randomly bolds things too. It is such a pain. This happens too if God forbid you decide to actually TYPE in the box, the font attributes will all completely change, unless you type in the middle of your paragraph and then delete around it. It's maddening. Additionally, when you send tests to yourself and then forward them, the spacing completely changes, so I have to tell my bosses that no the actual email is not actually going to have giant spaces in it. And when you send an email from Constant Contact that has a background color and forward it (this is in Outlook), the background color comes with it, so you have to manually change the page color of your email, which is difficult for me to teach some of the older staff on our team to do. Review Source JM Jhonjerlyn M. CEO Real Estate Used the software for: 1-2 years ### "An excellent system to create campaigns and send them in a general way to registered customers." August 1, 2022 5.0 The overall experience gained with this platform has been amazing, it has improved the marketing system within our company on a large scale, giving them a system where we can easily understand the interest in those customers as well as measure all the responses from each on our campaigns. Sending campaigns from this platform is extremely easy, because we have imported all the contacts in these clients and it is only enough to press a button to send the specific campaign to all registered clients. This platform also has an excellent integration system, which has allowed us to integrate this system, to the CRM platform, to be able to carry out negotiations by transferring the clients obtained f rom the advertising campaign. I'm happy with the results offered with this platform, it has helped me to obtain an excellent return on inverstment for the campaign created. Pros Constant Contact is a great platform to create all kinds of advertising campaigns, and send them to all the necessary clients, its capacity to create campaigns is superior to the competition, which helps the campaigns to be unique, with a quite different design. What I like the most about this platform is that it offers a different system to create advertising campaigns, within this platform you can create campaigns through code programming, and you can also create campaigns through the drag and drop editor, in this way, it will not be necessary that you have a programming experience, to create really attractive campaigns. Another thing that I like is that they allow nice real-time campaigns, I can see the progress of each one of them in real time, I can check how many clients have accessed the campaign and how many clients are missing to access it, like this as well as I can know from which region the visits to the campaigns come from. Lastly, I love the graphical analysis and diagrams that this platform offers me. I can see diagrams that help me predictively understand the trend that traffic is having in these campaings. Cons I really don't have any kind of problem with this campaign creation platform, at all times it has behaved wonderfully and has offered me a fairly stable platform, in which I can create campaigns from any device and you can monitor those from anywhwere, their accessibility is quite good and it offers a general panel, where all employees can access the same panel and create, edit and send campaigns from the same place. I'm satisfied with all the functionalities and features offered. Review Source MM Meher M. Development Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great tool for outreach, easy to learn" April 23, 2021 4.0 Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent. Pros It's effective in it's data measuring, I like how I can view data in multiple ways to help me make the right decisions for my organizations marketing initiatives. I also like that I can make my own templates and embed them in. The mobile and desktop version formats are both also excellent. Cons Its not as smooth sailing from the get-go as other softwares like mailchimp. There's a bit of a learning curve with the pre-available templates and the space to work isn't too big. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact It was more affordable Review Source DR David R. Director of Communications and Marketing Education Management Used the software for: 2+ years ### "Clean, responsive design and intuitive list management" August 4, 2022 4.0 Customer service has always been helpful, especially when trying to figure out why specific customers are not receiving messages. There is strong automation capability, but we haven't utilized it to its potential. Pros Responsive design and ability to create multiple, clean, attractive templates with varying brand elements. Simple, intuitive drag-and-drop interface. List management is user-friendly and customizable. Cons Formatting of text styles is clunky and time consuming. There is the ability to apply headline and body text styles to some elements, but it is not intuitive at all. Management of bounced/suspended email addresses is not intuitive or informative. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Emma by Marigold](https://www.capterra.com/p/75428/Emma/) Reason for choosing Constant Contact Better responsive design and campaign automation features. Low price. Ability to create and maintain multiple responsive templates. Switched from [Emma by Marigold](https://www.capterra.com/p/75428/Emma/) Better responsive design and campaign automation features. Review Source AB Andrea B. Senior Program Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Don’t sleep on Constant Contact!!!!" July 16, 2021 5.0 We love Constant Contact! The decision to switch to CC last year was the best decision that we made all year! It’s made our lives so much easier and we are definitely reaching more people! Pros Ease of use Beautifully organized with list/ calendar views, folders, and list management attributes Automated social media and email scheduling Campaign management Landing pages Forms Lead Ads Reporting both original and resends in detail with drill downs so that you can see who exactly clicked! Cons There is some room for improvement in the ability to tag other pages in the social media posting section. When I post, I have to leave the site to find the social handles of the people/businesses that I’m trying to tag. If it could auto populate like it does in the social media sites that would be amazing! More lead ad options other than just Facebook. Integrate with AirTable! Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Our donor management system (DonorPerfect) provided a Constant Contact integration option, which was a game changer! And Mailchimp was clunky and outdated. I was very confused by it. Constant Contact makes everything easier and there are so many options and customizations. It was so worth the switch! Review Source VR Verified Reviewer Online Marketer E-Learning Used the software for: 2+ years ### "A Review on Constant Contact" December 23, 2022 4.0 I really like Constant Contact. I think of it as the Professional's Choice. Pros It was the autoresponder of former president Barack Obama. If its good enough for Barack, then I should try it. I also love the new feature of "Text Message Marketing" Cons Integration was difficult at first because I'd used so many other programs. Once I whittled everything down to one user, then the flow was much easier. Review Source NK Neffer K. CFBU Coordinator Used the software for: 2+ years ### "Fashionable and Functional. Your correspondence will " July 10, 2018 5.0 I do independent contracting for a nonprofit and have been using Constant Contact for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of my work it, will be saved where I left off. This is actually an update because in the past if you didn't save the work manually you could lose it, but they have updated that and it now autosaves (which I am very grateful for). Also, I love that I can schedule mailings and campaigns in advance for when I want them to go out (I currently have 5 pending to go out on designated days within the next 5 weeks). This save me a lot of time and not having to wait til the day of to log on and send them out. What I REALLY like is that we can track analytics. we know what emails (and topics) people are more interested in versus ones they barely open. This helps us in choosing more engaging content. I know what percent of our contacts have opened the emails. I can create different groups to send certain thing to (like Board members, parents, LSC), I am even able to see the time and date (and by whom) an email was opened and if the donate button was clicked or not (which is good for best practices and implementing measures of accountability within the org). Pros I do independent contracting for a nonprofit and have been using Constant Constant for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of my work it, will be saved where I left off. This is actually an update because in the past if you didn't save the work manually you could lose it, but they have updated that and it now autosaves (which I am very grateful for). Also, I love that I can schedule mailings and campaigns in advance for when I want them to go out (I currently have 5 pending to go out on designated days within the next 5 weeks). This save me a lot of time and not having to wait til the day of to log on and send them out. What I REALLY like is that we can track analytics. we know what emails (and topics) people are more interested in versus ones they barely open. This helps us in choosing more engaging content. I know what percent of our contacts have opened the emails. I can create different groups to send certain thing to (like Board members, parents, LSC), I am even able to see the time and date (and by whom) an email was opened and if the donate button was clicked or not (which is good for best practices and implementing measures of accountability within the org). Cons I don't like that the only videos that I can embed into the mailings have to be a Youtube link. But other than that, there isn't much that I do not like about using this software. Review Source SC Sierra C. Guest Concierge Health, Wellness and Fitness Used the software for: 2+ years ### "User-Friendly & Customizable" July 30, 2023 4.0 Overall, the platform is incredibly easy to use and I love the options for audience selection and customization. I do, however, wish there were more value in the platform for the subscription price. Pros I most like the amount of personalization the platform allows for. By tracking email metrics, we can see what strategies are most effective for each audience. This then allows us to be more successful in future marketing campaigns. Cons I wish there were more modern, aesthetically pleasing email templates available. Although creating a campaign from scratch is quite simple, sometimes I prefer to work off of a template. Unfortunately there are not many options that suit our company brand. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.