# Page 100 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 100 - Is Constant Contact the right Email Marketing solution for you? Explore 2923 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/31898/Constant-Contact/reviews

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Constant Contact

4.3 (2923)

[View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/)

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Last updated March 13th, 2026

# Page 100 - Reviews of Constant Contact

## Showing most helpful reviews

Showing 2476-2500 of 2923 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Morgan H.  
Marketing Manager  
Computer Software  
Used the software for: 1-2 years

### "Reliable Marketing Service"

March 8, 2018

4.0

Pros

Building emails is very easy to do with this platform. Everything is drag and drop and very self explanatory. We were able to completely revamp our newsletter and easily organize the lists we wanted to send it out to.

Cons

If you'd like to break down which users opened which link in an email that is something that we had to do manually. The templates could be a little more modern but it's worth it for the money you're paying for it. The emails look very different in different browsers so just be sure to test it before sending it out.

Review Source

VR

Verified Reviewer  
InProcessing  
Construction  
Used the software for: Less than 6 months

### "Maybe I'm dumb... but it works"

January 17, 2019

4.0

Pros

Formatting, legitimate reputation, I know email servers let CC campaigns through

Cons

Setting up an actual campaign was less than intuitive, in my opinion.

Review Source

MR

Michael R.  
Executive Director of Franchising  
Medical Practice  
Used the software for: 2+ years

### "Great software for newsletters"

February 10, 2017

5.0

Constant Contact keeps us connected with our clients. It's a great tool and is easy to use. You can make simple newsletters or get creative. It's up to you. The editing tools are intuitive. We use it every month. Our clients like it, too. I like to see how each project is performing. Constant Contact offers analytic tools, so you can keep an eye on the number of views, opt-outs, and click throughs. I highly recommend this software.

Pros

Easy to use Mobile app Great analytics

Review Source

AG

Amy G.  
Administrative Assistant  
Philanthropy  
Used the software for: I used a free trial

### "Good System, Not my Favorite"

June 10, 2017

3.0

Pros

This was the first mass email system our company used. Testing it was pretty easy, getting acquainted with the features and implementing was fine.

Cons

I thought the user interface left a lot to be desired. When testing other platforms we settled on one that I thought offered much of the same functionality but whose look/"feel" I preferred.

Review Source

LG

Linda G.  
Support Manager  
Computer Software  
Used the software for: 1-2 years

### "Constant Contact Review"

December 5, 2018

5.0

Pros

Very budget friendly. Makes it easy to send emails both as a set schedule or as one off. Using Text option is also a great tool.

Cons

Quality sometimes of images on emails can get blur.

Review Source

AG

Amber G.  
director  
Performing Arts  
Used the software for: Less than 6 months

### "marketing at best "

May 13, 2024

5.0

great product to get customers attention

Pros

great for sending customers of interest and all other customers events and other things we have going on at the studio

Cons

templates are a bit simple and doesn't fit my taste

Review Source

KB

Kayla B.  
Marketing  
  
Used the software for: Less than 6 months

### "Don't Contact ConstantContact"

June 21, 2018

2.0

Pros

There was not too many things I liked when using Constant Contact for the short period of time. Inserting HTML was easy to get your messages out and fairly user friendly too.

Cons

The website is very bland and out dated it seems. Also, our deliver ability was not too good either. The templates offered were very standardized and not creative.

Review Source

GG

Gina G.  
HR Analyst  
Human Resources  
Used the software for: 1-2 years

### "Great for small business and those looking to save some money!"

December 11, 2018

4.0

Pros

Constant Contact is a great service for those who are running a small business and looking to stay in contact with clients, employees, vendors and their community. This software allows businesses of all size to send (relatively inexpensive) communications. Most times the mail being sent will not hit spam which is great!

Cons

It would be great if CC had the availability for more customization in terms of their offerings. I have not used the software in a couple years so I am sure there have been product enhancements in that time!

Review Source

NN

Nick N.  
Marketing & Business Development  
Telecommunications  
Used the software for: 1-2 years

### "Good Tool"

November 27, 2018

5.0

Pros

Constant Contact is very simple to use. There are many different email templates to choose from, and building your own is very easy.

Cons

No cons for using constant contact at this time.

Review Source

NM

Nohea M.  
Board Member  
Philanthropy  
Used the software for: 2+ years

### "Great features. Easy to Use"

December 19, 2017

4.0

Pros

I love that it is compatible almost everywhere. It is fairly simple to use and you are able to customize things and save templates so you don't always have to start from scratch. It makes communicating with donors, volunteers, etc. super easy!

Cons

The first round of getting it set up, saving templates, and customizing can be a process, but that is really pulling for a con.

Review Source

ME

Mimi E.  
Office Manager  
Philanthropy  
Used the software for: 1-2 years

### "Great Experience, all questions answered"

May 13, 2016

4.5

Pros

Helpful, efficient, ease of use. I am able to create and manage emails without a thorough understanding of design.

Cons

That it is not integrated with my other databases, I have to manage responses here and in other forms.

Review Source

VR

Verified Reviewer  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Best E-Mail Marketing yet"

September 19, 2018

5.0

Pros

Extremely professional and visually appealing e-mail with little to no knowledge on how to create emails on your own.

Cons

A lot of emails bounce but that is more likely email settings

Review Source

JG

Jocelyn G.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great for restaurants "

September 20, 2018

5.0

Pros

The pros to constant contact is that you can send out a mass email to your contact lists

Cons

What I liked least of the software is that there is not a lot of themes to choose from

Review Source

CM

Chasity M.  
CEO  
Alternative Medicine  
Used the software for: 1-2 years

### "Perfect for sending emails to my clients"

November 28, 2018

5.0

Pros

I really love the analytics with this program. Also that you are able to compare past campaigns and also see click segmentation.

Cons

I have no complaints about the software thus far

Review Source

CR

Cheryl R.  
Sales Consultant  
Food & Beverages  
Used the software for: Less than 6 months

### "Expensive"

April 2, 2020

3.0

Pros

I would recommend MailChimp. This is very overpriced. Very confusing. The customer service people bombard your email and phone. I tried it for a couple of days and couldn't stand the functionality of it.

Cons

It's very overpriced and confusing layout. I would not recommend it at all.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Better layout and pricing with Mailchimp.

Review Source

kR

khalid R.  
owner  
Food & Beverages  
Used the software for: 1-2 years

### "Does exactly whats its made for"

December 5, 2017

5.0

Pros

very easy to migrate my contact list from my POS to there system. Emails are always sent on time. Progress reports of how the email went out and opens is very helpful as well

Review Source

VR

Verified Reviewer  
Office Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to keep all your ducks in a row!"

July 13, 2020

5.0

I enjoyed the layout and look of this product. I have trained a few employees to use it and will continue doing so.

Pros

Using this software to keep in contact with your clients and customers is very easy. I enjoy the streamlined approach to keeping email lists and contact information separated into the specific groups that I needed.

Cons

There is a bit of a learning curve associated with learning this software. However, after you get the hang of it you can use it with ease.

Review Source

MS

McKenzie S.  
HR Training & Project Specialist  
Human Resources  
Used the software for:

### "Easy to use and many options! "

April 20, 2017

5.0

This product is great for displaying lots of content in an email and allows you to create and customize the content being sent out. It allows you to do so much more than a typical email would allow you to do and it allows you to send it looking very professional and customized to the audience you are sending it to. With anything the product has its own learning curve to understand how to insert different content, images, links, etc. however once you figure those things out the system becomes very easy and effortless to use.

Pros

Customization features Amount of content you can deliver at one time

Review Source

LP

Lorraine P.  
Operations Manager  
Medical Devices  
Used the software for: 6-12 months

### "Dated and lacking features"

October 13, 2020

2.0

I am not a fan. The overall look of the final product when using Constant Contact looks very amateur and unpolished.

Pros

Somewhat straightforward to use, organization and flow are just ok. Compatible with many other platforms for integration purposes are nice. Better for mom and pop shop or small organizations.

Cons

Aesthetics look dated and unprofessional. Lacking features to make newsletters and electronic campaigns "pop" or standout.

Review Source

MJ

Mary J.  
Sales and Marketing Manager  
Government Relations  
Used the software for: 6-12 months

### "Customer Support is unparalleled!"

December 6, 2016

5.0

Constant Contact stacks up well against any email platform. There are some areas that are a little clunky, some options that should be easier to navigate (like adding tables/buttons to your emails) but their customer support is so responsive, very available, and helps you navigate any challenge almost instantly. Our whole team calls all the time!

Pros

Statistics, organization

Cons

Design features are not intuitive

Review Source

TG

Thom G.  
Volenteer  
Primary/Secondary Education  
Used the software for: 2+ years

### "Great Solution to connect and community with organizations or customers"

November 27, 2018

5.0

I wish my internal company had the same effective tools to include and ops out of distribution lists and track communication. Great Product and low price

Pros

Very Simple product to use and effective to track communication. I strongly recommend to take a look at this solution

Cons

Some limitations to customize solutions, but not a barrier to effectively use. Its simple to use, but limits to customization

Review Source

CS

Cassidy S.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Easily keep in touch with your CRM or other through emailing a quick flyer"

January 9, 2018

4.0

Pros

Easy to use and understand. Able to track how many people are actually opening and looking at the email. Great selection of templates or create your own.

Cons

I wish the templates were a little more customizable, but overall it's not bad. I feel there prices could be a bit cheaper. The plus version is twice as much all most, but does not give you that much more.

Review Source

TG

Talina G.  
Resource Development Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "It's easy to create eblasts that are professional and beautiful"

February 28, 2020

5.0

Overall the system is easy to use and does an excellent job with allowing users the ability to create attractive and professional-looking messages.

Pros

The level of customization is great and very intuitive. I appreciate how easy this system is to learn.

Cons

I wish there was a better way to organize older emails. It can be overwhelming to search for an old design.

Review Source

BT

Bryan T.  
Senior Editor  
Consumer Services  
Used the software for: 6-12 months

### "This helps me keep in touch with clients/interested persons & easily send out monthly notices"

July 11, 2018

5.0

This helps me keep in touch with clients and/or interested persons & easily send out monthly newsletters/notices by letting me keep everything in one easy place.

Pros

It's really easy to use. It has made sending out monthly newsletters/notices an easy thing to do and all without having to use cumbersome email lists in my email app. Having it all in one place is very helpful.

Cons

I don't really have any complaints with Constant Contact, any issues that I have had with the software has usually been user error on my part.

Review Source

Jeremy G.  
Performance Analyst  
Government Administration  
Used the software for: Less than 6 months

### "Good Marketing Platform"

May 5, 2019

5.0

Creating an email list and marketing for a small social organization.

Pros

I think this is probably one of the best in the industry. It certainly seems the most common. In that way, it delivers on all of the features you would expect. This made my small email lists relatively easy to work with and the process was very straight forward.

Cons

Not the least expensive marketing platform out there for a small organization. There are free or lower cost alternatives.

Review Source

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