# Page 11 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is Constant Contact the right Contact Management solution for you? Explore 2924 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2924) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of Constant Contact ## Showing most helpful reviews Showing 251-275 of 2924 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DN Debbie N. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Constant Contact from a Person who is not techie" February 1, 2023 5.0 The problems solved by using Constant Contact include reducing the time spent on creating and managing email campaigns, tracking the results of campaigns, and staying on top of the latest trends in email marketing. The benefits of using Constant Contact include improved customer engagement, increased brand awareness, more targeted and personalized messaging, increased email deliverability, and better insights into customer data. It also offers tools such as A/B testing and contact segmentation to help maximize the effectiveness of email campaigns. Additionally, Constant Contact provides users with access to a library of templates, images, and videos to make creating emails easier. Pros \-Easy to use interface for creating and managing email campaigns-Powerful automation tools to help you save time-Detailed analytics and reports to help you track performance and make informed decisions-Integration with a variety of CRM systems and other third-party services-A wide range of customizable templates to help create attractive and professional emails-A variety of pricing plans to accommodate different budgets Cons \-The basic plans limit the number of contacts and emails you can send-The design tools are limited and not very user-friendly-The mobile app experience is not as comprehensive as the desktop version-The customer service is not as helpful as some of the other email providers Review Source Jennifer T. CEO Real Estate Used the software for: 2+ years ### "Constant Contact - The Best Digital Marketing Tool for Your Business" June 8, 2022 5.0 Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage data and see at a glance what is working and what isn't, for my business. Even the free version provides everything necessary to pick up and run right out of the gate! Pros Constant Contact's user-friendly platform is my go-to for all things digital marketing. From designing marketing pieces to importing/exporting contacts, data organization, customization, reporting and analytics, social media posts and more - there is nothing that it cannot do! Cons I would like to see more customizable features added. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Constant Contact is more user-friendly and cost-effective than the alternatives I have tried. Review Source Roldan A. Senior Web Designer/Developer Design Used the software for: 6-12 months ### "Constant improvements for Constant Contact!" September 30, 2022 4.0 Pricing might be competitive, but as a developer, it's not quite a nice experience integrating the email client. Specially when you are a developer trying to integrate it to your website. More in particular Elementor Pro integration. Hoping they already have reconciled this issue. Pros Just like any other email marketing tool, they can do the job. No complaints. Email creation for fast email campaign is a breeze. Templates are as well handfuls to choose from. Drag and drop features as well. And it seems that they have much more responsive email system compared to other clients. Besides, you can use there service for user registration, A/B Testing and surveys. Cons First off, Constant Contact can do the job. No Problem. The problem comes when you deep dive into there system - technically taxing, not so user friendly interface, hard to implement branding etc... Bugs, of course. When you drag a widget, it won't appear on the canvass. Exporting HTML version of the email is also a pain. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact We are MailChimp user. We have been disgruntled with MailChimp for some reasons. Until, we try Constant Contact for a change. Only to know both of them has discripancies with them. Can't choose one from the other. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Well, to try the difference. Found out, they do have there own thurns and thissles with them. Pros and cons. Review Source Ngenge Y. Telemarketer Computer Software Used the software for: 2+ years ### "Constant Contact" July 7, 2022 5.0 Constant contact is the ideal marketing tool for you ( whether you run a small or large size business). I rate this tool 5/5 with no cons and highly recommend it. No matter your level in marketing, you'll get quality results working with it. Pros There is no other features marketer research in marketing tools other, then simplicity, affordability, and effectiveness- and that's exactly what makes up Constant contact. Constant Contact is one of my favorite marketing automation tools by far most importantly for landing pages. It's cheap and affordable with superintensive features. It has a ton of professional pre-built email templates and provides great email management possibilities. One that brainstorms me most is the 2-month free trial it offers. I was very excited to learn that I could actually test out the tool for a couple of months before paying. This is what most competitors do not offer. I highly rate its automation capacities in terms of simplicity and effectiveness plus, list management is super easy too. I get on-time notifications and complete metrics on the various conversions my campaigns perform. The tool is user-friendly( I mean, from signup to user-dashboard). The team made everything super easy and they offer quality customer support. Integration with analytic tools like MonsterInsiggt and Mixpanel is super-easy and these tools are very collaborative. Cons It's awesome and offers a great fascinating user experience and I have no conservatives with it yet. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) It's too complicated to work with. Review Source shiva J. ASSISTANT MANAGER Civil Engineering Used the software for: 1-2 years ### "Constant Contact: The Complete Email Marketing Solution for Your Business" April 1, 2023 4.0 Constant Contact is easy to use, even for those with limited technical experience, thanks to its intuitive drag-and-drop interface and library of customizable email templates.Constant Contact's lead capture tools, including signup forms and landing pages, which make it easy for businesses to grow their contact lists and reach more potential customers.Another benefit of Constant Contact is its robust reporting and analytics features, which provide businesses with valuable insights into the performance of their email campaigns, allowing them to make data-driven decisions about future marketing investments. Pros 1.Email Templates: Constant Contact provides a wide range of customizable email templates that make it easy for businesses to create professional-looking email campaigns.2.Contact Management: Constant Contact's contact management system allows businesses to easily manage their email lists, segment their contacts, and target specific customer groups.3.Lead Capture: The lead capture feature allows businesses to capture leads from their website and social media channels and add them to their email list.4.Reporting Analytics: Constant Contact's reporting analytics provides businesses with valuable insights into the performance of their email campaigns, allowing them to make data-driven decisions about future marketing investments.5.Integrations: Constant Contact integrates with a wide range of third-party tools and services, including CRM software, social media platforms, and eCommerce platforms, making it easy for businesses to integrate email marketing into their existing workflows.Overall, the user-friendly interface, lead capture tools, email templates, reporting analytics, and customer support are some of the most impactful features of Constant Contact. The product is generally considered to be easy to use, and the integration with existing business processes is seamless, making it a popular choice for businesses looking for a comprehensive email marketing solution. Cons 1.Limited Design Flexibility: Some users have reported that the design flexibility of Constant Contact's email templates can be limited, making it difficult to create highly customized designs.2.Pricing: Some users have reported that Constant Contact's pricing can be higher compared to other email marketing solutions, particularly for businesses with larger contact lists.3.List Management: Some users have reported that the list management features in Constant Contact can be challenging to use, particularly for businesses with large and complex contact lists.4.Limited Automation: Some users have reported that Constant Contact's automation capabilities are limited compared to other email marketing solutions, making it difficult to create complex automated campaigns.5.Limited Integrations: Some users have reported that Constant Contact's integrations with third-party apps and services can be limited compared to other email marketing solutions, making it difficult to seamlessly integrate with existing business processes. Reason for choosing Constant Contact One reason is Constant Contact's user-friendly interface and ease of use, which make it a popular choice for businesses that may not have dedicated marketing teams or technical expertise. Constant Contact also offers a range of customizable email templates and lead capture tools, which can help businesses create professional-looking campaigns and grow their contact lists.Another reason businesses may choose Constant Contact is its robust reporting and analytics features, which provide valuable insights into the performance of email campaigns, allowing businesses to make data-driven decisions about future marketing investments.Additionally, Constant Contact offers integration with a variety of third-party apps and services, making it easy for businesses to seamlessly integrate their email marketing efforts with their existing business processes. Review Source WP Wesley P. Assistant Showroom Manager Retail Used the software for: 1-2 years ### "Truly necessary. " October 27, 2023 5.0 My experience with Constant Contact has been wonderful. It’s been painless to integrate into the company, easily learned by the staff, intuitive and facilitates growth on a large and measurable scale. Pros I love the ease with which it is usable. It’s highly intuitive and easily picked up. Cons The initial adaptation of Constant Contact was a bit slow. But no more than the usual level of integration usage/adapting of any new system or software. Reason for choosing Constant Contact The reputation for Constant Contact was stellar. I’m grateful they’ve lived up to that reputation. Review Source MC Maria C. Sales Executive Food & Beverages Used the software for: 2+ years ### "It streamlines marketing campaign management and data collection." March 31, 2023 5.0 With Constant Contact, dealing with marketing campaigns has become a pleasure, as we have been able to cooperate in designing campaigns and publications and following them up. The data collected has also helped us create a realistic perception of the extent of our success in attracting customers. Pros Constant Contact provides many, many capabilities that enhance our ability to prepare and publish comprehensive and distinctive advertising campaigns. It is really great that all the settings are easy, as it does not require much effort, as there are ready-made easy-to-customize templates, and the contacts are easily set up. Constant Contact enables us with high efficiency to design the content of the advertisement as we wish, and drag and drop helps in that, and enables us to deal flexibly with all components and add images, texts and links with ease. Scheduling is also excellent, as we can easily organize publishing times on different platforms. It is also great that Constant Contact enables us to capture a lot of data that expresses the extent of customer response to advertising campaigns, and it is great that this data can be easily exported to different analysis platforms. Cons I haven't experienced any complications with Constant Contact, especially when dealing with email campaigns, and it's great that Constant Contact always provides us with newsletters with updates and lots of good ideas. Review Source Kimberly E. Executive Director Education Management Used the software for: 6-12 months ### "One of the Best!" March 28, 2024 4.0 Great overall. It's better than most. Room for improvement (if not in price points) than in a UI/X and less to no errors. Pros Constant Contact has the BEST customer service. Top notch! Cons At this price point, there should be NO bugs in usage. Still, however, there are issues when trying to do a few things. As good as they are, and better than most, there if much room for UI/X improvement! Alternatives considered [Acumbamail](https://www.capterra.com/p/195838/Acumbamail/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Mailchimp was not worth the barely cheaper cost since I was already familiar with Constant Contact. And the Acumbamail UI/X needs improvement to compete with Constant Contact...even at a lower price point. Review Source Matthew P. Marketing Coordinator Financial Services Used the software for: 2+ years ### "A Very Affordable Option to E-Mail Marketing" April 28, 2023 5.0 Constant Contact was a joy to learn and work with and helped really boost campaign conversions to our established customers. Pros Constant Contact was simple to learn from the get-go, taking less than an hour to figure out how to set up e-mail lists, design a message, and zip them out to thousands of people. It comes paired with varying degrees of dynamic content including pushing out e-mails with your customer's names or automatically celebrating milestones such as birthdays. A simple automation system in place lets you trickle out a string of message to new customers over time. When paired with landing pages, we saw a major boost in campaign conversions. Cons Because it is a simple system, there aren't a lot of robust features under the hood for larger businesses such as in-depth automation, personality profiles, etc. Subscription costs are also based on how many people you send to which makes optimizing bounced and undeliverable messages very important. Review Source Megan C. Director of Guest Services Leisure, Travel & Tourism Used the software for: 2+ years ### "Useful, Consistent, Not Always User Friendly" October 8, 2021 4.0 In general, I prefer Constant Contact over MailChimp, but it could be because I'm used to it (been using it for 10+ years) and because it's cheaper for the amount of contacts we have. I also like that I can do surveys through it. MailChimp also didn't seem any more user-friendly than Constant Contact when I tried to work with it a few times. Pros The email templates and survey features are really helpful. We can also connect their email lists into our website pretty easily. It's nice to have one paid service that sends out emails AND sends out surveys. MailChimp doesn't offer both features in one, so it's why I stick with Constant Contact. It's also cheaper than MailChimp for the amount of contacts we have. It's expensive, but it's the best one we've found. Cons It's not very user-friendly to make the edits I'd like in the actual emails I'm making. There aren't very many templates useful to us, so oftentimes, I end up making my own template and then saving it. The photos don't always load easily when I pull up our photo album, but it does eventually work when I mess with it a bit. My colleagues oftentimes have difficulty with using it as they're not as used to it as I am, so I wouldn't say it's user-friendly off the bat. It takes a learning curve for sure. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact It would have been us making a switch from Constant Contact to MailChimp as Constant Contact was what we already had. I didn't feel like MailChimp was worth switching everything over, so I have just stayed with Constant Contact. Review Source TR Tarunika R. Technology consultant Information Technology and Services Used the software for: 1-2 years ### "A Decent Email Management Tool, but with Room for Improvement" June 19, 2023 4.0 Pros Constant Contact is user-friendly and doesn't require technical expertise, making it accessible to anyone. It offers automation features that help streamline email campaigns, saving time and effort. Cons Although Constant Contact integrates with popular tools, it may not have as extensive integration options as some other email marketing platforms, limiting seamless data transfer between systems. Sometimes, the platform can be slow or encounter errors, which can be frustrating and disrupt your work. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source CH Clayton H. Director of Communications Public Relations and Communications Used the software for: 2+ years ### "Effective way to communicate with Church Members" January 18, 2022 4.0 Overall, this is the best email marketing/communicating tool I've used and through the years I've found many different ways of using it. Constant Contact has added new features over the years and streamlined portions of it making it simple and easy to use. Pros Being able to incorporate graphics, colors and other elements to an email help make the emails stand out among the clutter you often have in your inbox. Constant Contact makes this easy to do and gives you options of previewing what you've created before you hit send. Cons While it's not likely something that is the fault of Constant Contact, I do wish there was an easier integration with our Church Management System so we wouldn't have to duplicate efforts to update email addresses, etc. I have also found that several members over the years have accidentally "unsubscribed" to emails and getting them resubscribed is not an easy task. Reason for choosing Constant Contact We had Constant Contact when I came on board 9 years ago. We do have options of sending emails through our CMS system (Realm) but they just don't have the impact visually of the ones sent in Constant Contact. Review Source Mostafa F. manager Marketing and Advertising Used the software for: 2+ years ### "Great app for businesses" April 6, 2023 5.0 I am amazed by the speed and responsiveness of your application. It has helped me to complete tasks in record time, which has had a significant impact on my productivity. Pros I have never experienced any crashes or issues while using it, which is a testament to the quality of your development team. Cons application is incredibly reliable and stable , which is essential for my work. Review Source LB Laurie B. Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### "Improvements Made in Constant Contact" June 19, 2023 4.0 I am very pleased that the optimizations and new features that Constant Contact is releasing are general to the overall email marketing space. I haven't used Surveys yet, but am pleased that the option is there. Pros I do like that Constant Contact seems to be doing a good number of upgrades that are in other larger platforms. Cons To me, it seems like Constant Contact was created for small product-based B-C businesses - that's why the general fields include birthday and anniversary. The first client that I used it with, I didn't decide to use it so I didn't realize this at first. Alternatives considered [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Reason for choosing Constant Contact The company wasn't ready to move to a CRM yet and wanted to try a cheaper product just for email marketing. Review Source MC Marah C. Marketing and Social Media Restaurants Used the software for: 2+ years ### "A central area to control all stages of preparing and publishing marketing campaigns" March 16, 2023 5.0 It is good to have a wide range of capabilities that help in controlling all stages of preparing advertising campaigns and scheduling their publication through emails and social media platforms. With Constant Contact, we obtained comprehensive reports and analyzes that showed our ability to reach, and contributed to guiding us towards the required corrective actions. Pros Constant Contact makes it easy to create and manage email campaigns and customer satisfaction surveys from one central area. I like how the contact lists are prepared and the same campaign is customized to suit the interests of each list, which exempts us from preparing separate campaigns for each list as it is enough to take a copy of the main campaign and make adjustments easily. I also like that Constant Contact has a lot of powerful features, especially ready-made templates that can be modified easily, and I love how they add animations that catch customers' eyes. Scheduling is very efficient and enables us to set exact posting times. It also helps us a lot in managing posts on social media. Reports and dashboards are useful; through them, we can track openings and clicks, which gives us an informed view of the success of our campaigns. Cons There is nothing to dislike about Constant Contact; I just want more templates and ready-made components to be able to improve the quality of our campaigns, and some restrictions need to be removed so that we can export the data we need at once. Review Source VR Verified Reviewer Exec Dir Sports Used the software for: 2+ years ### "Changes advance the product. " April 4, 2026 4.0 I just retried and won't be using it. I'm rather relieved. Another group I'm in the president just started with it, I don't know that we'll afford it. Pros There are more features. Laying out newsletters is easier. It tracks subscribers in a more useful way. Cons It's even more expensive. Updating contact list is time consuming. Wish the connections to social media were consistent, not having to reconnect Review Source Response from Constant Contact April 8, 2026 Congratulation on your retirement! We appreciate your feedback and hear you loud and clear about price vs. value. If the new group you're a part of happens to be a non-profit, we offer significant discounts to help ease the cost of your account. Regardless, we're always trying to evaluate our plans and pricing to ensure we're delivering the best value for our customers so your feedback is extremely helpful. CP Cristina P. Director of Development Civic & Social Organization Used the software for: 1-2 years ### "Offers the best features for the price. " June 7, 2023 5.0 Aside from above, I have no complaints. Find it easy to use and have never dine anything like this before. Pros I love how easy it is to set up any email campaign, the interface with our donor system is “the bomb!” The reports helpMe to zero in on those most interested. And live the hotspot map, showing what drew the list attention Cons I hate, hate, hate that I have to copy a campaign and start it as a new one aster it launched if we find a mistake and have to go in and fix it. Reason for choosing Constant Contact I hear it was a financial decision. Review Source VR Verified Reviewer owner Financial Services Used the software for: 2+ years ### "The Ultimate Email Marketing Solution" February 10, 2023 5.0 Pros One of the most amazing things about Constant Contact is its ease of use and accessibility. It is a user-friendly platform designed to help small businesses and organizations create professional-looking email campaigns without any prior design or coding experience. The platform offers a wide range of templates and drag-and-drop features that make it easy to customize and create emails that match your brand. Additionally, Constant Contact provides detailed reporting and analytics, allowing users to track the success of their campaigns and make data-driven decisions. Cons One of the most amazing things about Constant Contact is its user-friendly interface, which makes it easy for users with little to no technical experience to create professional-looking emails and campaigns. Review Source VR Verified Reviewer Ceo Business Supplies and Equipment Used the software for: 1-2 years ### "The highs and lows of constant contact." December 24, 2022 4.0 Pros 1)Easy to use: Constant Contact has a user-friendly interface that makes it easy for users to create and send emails, even if they have little to no experience with email marketing.2)Customizable templates: Constant Contact offers a wide range of customizable templates that users can use to create professional-looking emails.3)Advanced features: Constant Contact offers advanced features such as A/B testing, segmentation, and automation, which can help users fine-tune their email campaigns and improve their results.4)Integration with social media: Constant Contact allows users to easily integrate their email campaigns with social media platforms such as Facebook, Twitter, and LinkedIn, making it easier to reach a wider audience.5)Excellent customer support: Constant Contact has a reputation for providing excellent customer support, with a team of experts available to help users with any questions or issues they may have. Cons 1)Expensive: Constant Contact can be more expensive than some other email marketing tools, especially for users with large email lists or those who need advanced features.2)Limited customization options: While Constant Contact allows users to customize their templates, the options for customization may be limited compared to other email marketing tools.3)No free plan: Constant Contact does not offer a free plan, which may be a drawback for users on a tight budget or those who are just starting out with email marketing.4)Lack of integrations: Constant Contact does not offer as many integrations with other tools and platforms as some other email marketing tools.5)Poor deliverability: Some users have reported issues with email deliverability with Constant Contact, which can be a major issue for any email marketing campaign. Review Source MN Maryam N. Marketing Coordinator Education Management Used the software for: 2+ years ### "A dependable platform for seamlessly managing email campaigns." April 8, 2023 5.0 Constant Contact provides us with a centralized platform for managing and tracking marketing campaigns. Creating contact lists has become a simple process, and scheduling campaign dispatch dates has led to successful results. Pros Constant Contact is an excellent tool for creating and sending email campaigns and surveys to specific groups of contacts. Their capabilities are impressive, and Constant Contact offers many new features waiting to be discovered. It is great that Constant Contact provides a powerful scheduling tool to organize the dispatch times according to our choice, and it also offers a scheduling feature for resending with high efficiency. I love the fact that Constant Contact provides templates and design features to help integrate branding and links within different campaigns, and the drag-and-drop campaign block builder helps us insert images, videos, and PDFs with ease. Moreover, Constant Contact also offers SMS campaign features, as well as analytics that displays simple charts and graphs to efficiently track campaign progress. Cons The difficulty in extracting data is a concern for me, and at times, the collected data may be incomprehensible due to the impractical data extraction method. Instead of downloading the information all at once, one needs to export each data set separately. Review Source ES Erika S. Director of Marketing & Communications Marketing and Advertising Used the software for: 2+ years ### "Constant Contact is a Great Tool to Save Time" July 29, 2022 5.0 Overall, Constant Contact has not let me down. Easy to use, seamless sending and contact management, and dozens of fonts, colors, and themes that make creating and email--even from scratch--super easy. Pros Constant Contact's drag and drop features have never let me down. With hundreds of colors and shapes I have been able to mold every feature to the theme of my marketing graphic or template. My emails look fun, easy to read, and have a clear call to action. Being able to switch and move things as my ideas change is also a great plus. Cons Some features that could be improved is the the fact that when I copy things and then paste them elsewhere--saving me time having to retype--the program often goes to default text and sizing. I often have to resize my text, choose it's color again to match my theme, and re-select the font. It would be nice to have a responsive template that uses what I already have in the rest of the email, just as another small time-saving feature. Reason for choosing Constant Contact We did not have previous email management before Constant Contact. Review Source AB Angelica B. University Intern Pharmaceuticals Used the software for: I used a free trial ### "Building Lasting Connections: Unveiling the Power of Constant Contact" June 13, 2023 5.0 I had the chance to use Constant Contact during my internship at the university's Department of Pharmaceutical Development and Research for email communications and engagement with numerous stakeholders. The platform worked wonders in effectively distributing newsletters, invites to events, and research updates. Constant Contact's user-friendly interface and editable templates made creating and branding emails simple. The platform's automation features allowed for individualized communication and targeted messaging, assuring prompt follow-ups and engagement. We were able to track email campaign performance and gauge the effectiveness of our messaging thanks to its analytics and reporting features. The help of Constant Contact was essential to advancing our research goals and preserving solid relationships with the pharmaceutical industry. Pros Constant Contact provides organizations with an extensive email marketing platform that enables them to engage their audience in meaningful ways. Making emails that seem professional is simple thanks to a user interface that is easy to use and a large selection of templates that are customisable. Businesses may send subscribers targeted, personalized messages thanks to the platform's powerful automation tools, which improve client connections. Constant Contact offers thorough analytics and reporting that give useful information about subscriber behavior and campaign performance. It also has other capabilities like event management and social media integration, which makes it a flexible marketing solution. Constant Contact is a great option for companies looking to boost their email marketing tactics because of its dependable delivery rates and helpful customer service. Cons Although Constant Contact has many advantages, there are a few things to keep in mind. Comparing the interface to more contemporary email marketing tools, some consumers might find it a little old. Because the platform's pricing is determined on the amount of contacts, it may not be advantageous for companies with lists that are expanding quickly. While adequate for the majority of applications, Constant Contact's automation capabilities might not be as sophisticated as those of certain rivals. The template modification choices may not offer as much freedom as other software options, but being adequate for the majority of users. Despite these drawbacks, Constant Contact is a great option for organizations looking for efficient email marketing solutions due to its wide range of capabilities, high deliverability rates, and customer service. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Because of its straightforward user interface, powerful automation tools, and attentive customer service, Constant Contact stands out as a dependable email marketing platform. Users of all skill levels may easily construct campaigns with the platform's user-friendly email editor and customisable templates. The automated features of Constant Contact enable tailored and targeted contact, increasing client engagement. Its extensive reporting and analytics tools offer useful information for email campaign optimization. Businesses searching for an all-in-one marketing solution will find more value in Constant Contact's event management and social media integration services. Review Source KF Kevin F. Marketing and Communications Manager Non-Profit Organization Management Used the software for: 2+ years ### "Hard to use but emails look professional and modern" November 4, 2021 3.0 One of the strongest things about Constant Contact is that the library hosts photos on a custom page so that I can use the photos in other platforms which don't accept uploads. On our website for example, we have all of our camp yearbooks linked to Constant Contacts library where the compressed yearbook images live. It's been great to have a site to host like that. Overall, ,the platform does what I expect it to do but one thing I notice is that it doesn't work as well with integrating to our other platforms, whereas a site like Mailchimp has more automation. Pros The templates are very nice and I like that they are always adding new ones during holidays or seasons. The emails tend to come out very pretty, especially on a desktop. They don't look as nice in mobile form but they also aren't ugly. Using the product definitely has made our camp look a lot more attractive. Cons It is difficult to drag items and move them around within an email campaign. This is an item that I use frequently and what will happen is that I will drag an item down to where I want it, but it ends up continuing to scroll down the page. I also do not like that images have to be compressed on a 3rd party site before being uploaded to the library. Review Source CS Camille S. Director of Alumni Engagement Education Management Used the software for: 2+ years ### "It's fine, but it's not Mail Chimp" April 30, 2024 3.0 They are just fine. Don't expect to be able to speak with anyone in customer service--you get ONE call a year, ha! But if you're looking for inexpensive, it gets the job done. There are others, namely Mail Chimp, that are superior for a reason. Pros Constant Contact gets the job done. You can store email addresses and create emails. Cons Two things: it does not offer suppressions from sending lists. It would be great to have a feature that allows you to ensure emails are either receiving or not receiving a communication. Second: how is it 2024 and their emails for mobile still just stack everything? They can't figure out how to translate columns and wrapped photos yet? Literally everyone else does this. Review Source Patrice G. Vice President, Customer Experience Computer Software Used the software for: 2+ years ### "Easy to adopt software platform to manage all of your email marketing needs" June 4, 2023 5.0 Using Constant Contact helped me avoid the costly need for additional employees. Because the platform was easy to navigate, set up email campaigns, and manage contacts, I could handle that with a single employee. Pros I liked the Constant Contact platform best because it grew in features for the last 18 years we used the product. You always listened and added new features that didn't cause you to re-work your entire marketing process. In addition, the platform was so easy to use that you could create a new campaign, create templates, add clients, and schedule the email in less than an hour. Cons There wasn't one thing I disliked about Constant Contact. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.