# Page 14 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Constant Contact the right Contact Management solution for you? Explore 2924 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2924) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 14 - Reviews of Constant Contact ## Showing most helpful reviews Showing 326-350 of 2924 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Melody G. CEO/Founder Education Management Used the software for: 2+ years ### "Satisfied Long-Time Customer" July 24, 2023 4.0 Email marketing has proven significant to the uptick in our social media engagement. Pros I have used since the early start of my business. As an email marketing tool, it has provided an effective way for clients and partners to connect with our organization. Cons There aren't any features I do not like about . Their team has did an amazing job with integrations, workshops, and they are constantly adding new features. Reason for choosing Constant Contact Affordability Review Source FG Fernando G. Owner Consumer Services Used the software for: 2+ years ### "Great Email Marketing Tool For Small Business" March 26, 2024 5.0 Pros I like that it has robust features including automation, posting marketing campaigns on social media, and email marketing, integrates with alot of applications as well Cons the cost is a bit high and if you go over one contact into the next tier you get charged quite a bit, so you need to be careful about managing your database Switched from [Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/) More features in and super stable at the time Review Source Jennifer W. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "Email Marketing Made Easy Thanks to Constant Contact" September 11, 2023 4.0 The e-mail templates are straightforward, therefore I've been able to teach others in our company who have little to no prior expertise with similar software to use them. As an email service, I couldn't be happier. Pros I appreciate the variety of options for making email lists quickly and easily. There is a plethora of sample documents from which to pick. It allows you to make emails that look quite official. Cons You are unable to tweet at this time. You can't add movies to share like you can on Reels, and you'll have to create individual posts if you want to tailor the text to each social network. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/) It's a simple email marketing platform. Trying out the various formats is entertaining. We've been able to bring in new customers because to this system. Ideal for brainstorming creative marketing strategies. Review Source SL Sebastian L. Owner Internet Used the software for: 2+ years ### "Constant Contact Pros and Cons " September 12, 2022 5.0 It's an amazing marketing tool! From texts to emails allows you to stay in touch with your customers and also to bring quality traffic to your business. Our marketing department loves this software and uses daily. Pros The ability to integrate social media channels and the high delivery rates make this software worth it. Cons High priced after 500 people price skyrockets also the customizable automation can be limited a bit and for the prices I would expect a larger variety of templates. Review Source NS Nathalie S. Florida Insurance Agent Insurance Used the software for: 1-2 years ### "Do Yourself A Huge Favor & Sign Up!" May 9, 2024 5.0 I love . I use it every single day and I wouldn't have it any other way. Pros The scheduling is my favorite part. Well, campaign management is also a dream come true because it means I don't have to keep typing the same email campaign over and over again- but honestly, the scheduling is just such a huge life-saver. I don't know what I would do without it! Cons What do I like least? Really hard question to answer. Nothing. Review Source Response from Constant Contact July 11, 2024 Hi Nathalie. Thank you so much for rating your experience with us so highly! VR Verified Reviewer Director of Marketing Higher Education Used the software for: 1-2 years ### "Efficient but Limited" June 14, 2022 4.0 Pros I like that I am able to import templates I build in BEE Pro's email builder. Maintaining customer lists is easy. The company is well-known enough to have extensive plug-ins for both WordPress and WIX sites. Cons Their things make their email campaign builder limited: no mobile design front-end editor, no ability to customize email width, or easily affect padding and margins. Also, it is weird that you have to contact their customer service to remove their logo at the bottom of the email - even if you pay for the pro plans. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing Constant Contact Unlimited email sends - pricing based on contacts Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We are a school, who's SIS system will not integrate with other software. So, we constantly have to upload lists to our email servicer. Mail chimp kept flagging our account - got very annoying. Review Source Jim G. president Non-Profit Organization Management Used the software for: 2+ years ### "Constantly 'hit the mark' with Constant Contact mailings" February 23, 2022 5.0 Pros Ease of use and excellent product support team. This product has both stood the test of time and offers a fully functional marketing tool that is user-friendly in its use. Cons Can't find anything to add to this CON list. I love how it makes the job easy without distracting the user from the task at hand. Review Source MW Michael W. Director of Patient Experience Medical Practice Used the software for: 2+ years ### "Constant Contact Empowers Our Business to Succeed " July 6, 2023 4.0 We are finding and converting quality leads from utilizing . Our patients love our newsletters and we have a wonderful "open" rate. We are very happy with the results and will continue to use Constant Contact. Pros is a wonderful platform with a multitude of services. We utilize Constant Contact for our monthly promotions, events, and any other pertinent information we want our patients to see. The platform is incredibly user friendly, customer service is polite and guides you through any process you're unfamiliar with. The results speak for themselves. Cons I would like to see more social media driven plug-ins, in the future. I believe this would help drive more business in a non-email related manner. Review Source RB Richard B. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Great Product - Easy to Use!" October 26, 2023 5.0 Pros CC is super-user friendly and you can set up professional e-mails with their templates in a matter of minutes. It's also easy to upload your own images for a custom look. Cons Sometimes the list management is gummy in the sense that the search feature leaves something to be desired, so you have to go down the list manually to find the email address you want to remove. Review Source EL Eddie L. CEO E-Learning Used the software for: 2+ years ### "Slower to innovate than competition - not a bad price point for functionality" April 26, 2022 2.0 We outgrew the platform very quickly. We needed something that looked professional and was easier to use, and then eventually a professional tech-first platform like SendGrid. Pros Easy to get started particularly for those that are not tech saavy. The price point is not bad, especially among infrequent users, and does not get overly expensive with large lists like MailChimp can. Delivers basic functionality well and has recently started trying to add new features. Cons was one of the first e-mail marketing platforms out there, but they failed to innovate while many new entrants came into the market and had much more sophisticated platforms. They fall in a weird category now, they are not cheap to get started like MailChimp, but they lack the sophistication of SendGrid. I'm not sure if I would purchase them again. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact It was the existing solution put in place but a less tech saavy manager. Review Source JV Jeannie V. Operations Manager Consumer Goods Used the software for: 2+ years ### "Constant Contact is good for beginners " March 25, 2024 5.0 Overall we are happy with the service and will continue to use it. Pros If you are first setting up a business and need a user friendly email marketing software, this is it! Cons It’s take a little bit to learn to lay out emails and send correctly but that’s a learning curve for any software Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) We found this was a more affordable option Review Source Karen S. Director of Communications Religious Institutions Used the software for: 2+ years ### "The industry leader that I WANT to love" February 7, 2019 4.0 Their pricing is competitive for organizations with 10,000 or more contacts. But at the end of the day, the sweet spot of is basic communication, not marketing. Mobile-first responsive designs and customizable automation sequences should be a given for an industry leader known as the original pioneer of email marketing. Unfortunately, I can pick out a Constant Contact email in my inbox at a glance — and not just because of the requisite CC branding at the bottom. The look is less than elegant and does little to strengthen a company's brand. Pros It's easy to create opt-in lists and sign-up forms. There are lots of templates available to choose from, plus survey functionality and integrations with social media. Cons The email template designs are less than sophisticated. Many don't look good when read on a mobile device, which — thank you, analytics! — more than 55% of our recipients use to open their emails. The drag-and-drop interface has more limited functionality than other email providers I've tried. Design customization options are limited without knowing advanced CSS and HTML coding. In addition, automation sequences are limited to basic autoresponders. They are challenging to set up, and there are no "if/then" logic options for sending automated messages. Review Source DS David S. President Education Management Used the software for: 2+ years ### "Lots of unnecessary work to get reasonable results" January 25, 2021 3.0 Nice emails that go out on schedule, with ability to see who is responding to what. Its usefulness is severely limited by its awkward and painful interfaces. Company responsiveness seems non-existent. Pros Link tracking, see immediate responses easily, some updates to email editor that have helped, look and feel of emails is good, importing and exporting contacts is fairly pain free. Cons Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate. Folder management and use: site does not remember when you work in a folder, always starts at the "All folders" level, forcing repeated navigation steps to continue working in the desired folder. Contact management is awkward: working with large contact lists to clean up/reorganize is a nearly futile effort if contacts are part of multiple lists. Even though emails can be scheduled in advance, Contact lists are attached to emails at the time of sending, no option to change this. So when sending a templated email with contact group dependent links and content, there must be a separate email/campaign created, plus a separate contact list to be used with it. Dead lists and emails are a quickly a mile deep if not regularly purged. Reporting on results over multiple email campaigns appears to be non-existent. Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email. No other response is ever apparent. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Franchisor support of templates. Review Source Géovanny N. graphic designer Graphic Design Used the software for: 1-2 years ### "Make your email marketing easier with Constant Contact" February 16, 2023 4.0 Pros As a user of , I can say that there are several advantages to this software. First of all, it is easy to use and offers an intuitive user interface, which makes creating and managing email marketing campaigns quick and efficient. In addition, Constant Contact offers a library of professional newsletter templates and customization tools to create emails with my company's image.Constant Contact also allows you to track the performance of email marketing campaigns, with tools to analyze open, click and conversion rates. Finally, Constant Contact offers excellent customer service with live support via chat, phone and email. Cons However, there are a few drawbacks to consider. First of all, the customization options are sometimes limited, which can be a bit frustrating for more advanced users who want to create more complex emails. Also, the price of can be a bit steep for small businesses or limited budgets.Despite these minor drawbacks, I think Constant Contact is a great email marketing software for businesses looking to communicate effectively with their customers. The simple design features and the ability to track the performance of email marketing campaigns make it a great choice for businesses of all sizes. Review Source FC Frank C. Independent Artist and Photographer Fine Art Used the software for: 1-2 years ### "The Recognized Brand for Email Marketing" July 19, 2023 5.0 I was a member of the board of directors for my local Chamber of Commerce, who provided a special package that I helped to design and organize the marketing strategy for the Chamber. Pros has been around a long time, it is the recogized popular brand, and it is best used by nonprofits and small buisess owners. Cons The pricing is affordable, and can get pricy the more subscribers to add to your email marketing list. However, does not have a freemium business model, so you have to pay for it even if you are starting out and want to get a long-term understanding of your email marketing needs. I suggest Benchmark Email if you do not have the resources to pay for Constant Contact. Reason for choosing Constant Contact has a special package / rate for Chamber of Commerse organizations. I was a no brain needed decision to choose Constant Contact. Review Source TG Teresa G. Youth Drawing Director Arts and Crafts Used the software for: 2+ years ### "Look no further" March 28, 2024 5.0 CtCt has helped me stay in front of my customers for over 15 years. The only time my customers unsubscribe is when their child graduates from elementary school and my products are no longer of interest to them. ;) Pros I have been using CtCt for over 15 years. LOVE how easy it is to organize your contacts and create eye-catching campaigns that GET OPENED! Cons I actually cannot think of one con. I love this product! Reason for choosing Constant Contact My home office selected this product. So glad they did! Review Source KE Katie E. Administrative Assistant Hospitality Used the software for: 1-2 years ### "Love Constant Contact!" November 21, 2022 5.0 Overall gives us the opportunity to manage our email and social media marketing in the best way for a small business. The additional features that they have added are just an added bonus to what we are already using the services for. Pros We love using the email marketing schedule and statistics. It gives us real feedback from our customers on what they like and click on, and what doesn't perform well with them. We also love the online booking feature that provides our clients the freedom to schedule on their own time, without the back and forth between us and the client. We are also a small business so social media management can be hard to do and lets us schedule out, which gives us more freedom to do our jobs. Cons Customer services needs improvement. Every time we have to call, we get people who are just reading off a script and not actually helping us with our issues. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source EMO Elizabeth Michelle O. Admin Assistant Education Management Used the software for: 2+ years ### "Constant Contact The Solution for Your Communication Needs" April 6, 2022 4.0 It made sending bulk emails easy and tracking the progress of the sent campaigns effective. Also, solving complaints from clients who would call and claim that they did not receive a particular communication became effective as all one needs to do is to check from the reports whether an email was delivered to the client or not. This is quite a resourceful software. Pros 1\. The software is easy to navigate and hence learning for a new person is so fast 2. The blue and yellow software colors are very attractive and user friendly 3. Being able to upload all the clients' email addresses and separating them in the system with different tags is the most excellent feature. This makes sending campaigns very easy. 4. Being able to track the status of sent emails through reports such as bounced and opened emails is quite helpful since one is able to gauge the effectiveness of a campaign and take any corrective action. Cons 1\. Uploading contacts felt a little cumbersome but worth it once everything is running. Review Source Abdelati L. Treasury Accounting Used the software for: 1-2 years ### "A great product in the process that deserves to work with it..!" August 21, 2023 5.0 Through my experience with the product, the facilitation began for me due to the excessive pressure at work. Pros The simplest thing to say is that it is really amazing. This product at work makes a lot of things easier for me in my work. Cons When you use this product, you cannot save it, contrary to what everyone will like when using it Review Source Imran H. Team Coordinator Information Technology and Services Used the software for: 6-12 months ### "All-in-one Email Marketing Solution - A Review of Constant Contact" March 31, 2023 5.0 Despite the pricing and analytics drawbacks, I found to be an effective email marketing solution that provides all the necessary tools for creating and tracking successful email campaigns. The platform's intuitive interface and wide range of features make it a top choice for businesses of all sizes. Pros I found to be a robust email marketing solution with a wide range of features that are easy to use, even for beginners. The email builder and pre-made templates make it simple to create professional-looking emails, and the automation features, including triggered emails and list segmentation, help to increase engagement rates. Cons Analytics and reporting features could be more detailed. Alternatives considered [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Moosend](https://www.capterra.com/p/147042/Moosend/)[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[SendPulse](https://www.capterra.com/p/146369/SendPulse/) Review Source SL Scott L. Director of Corporate Operations Leisure, Travel & Tourism Used the software for: 2+ years ### "Constant Contact is a Great Product for Digital Marketing, especially for a Novice!" July 26, 2022 5.0 We highly recommend for any small to medium business or for anybody who is just starting out with digital marketing. It can seem overwhelming, but Constant Contact makes it simple to get out of the gate fast and with ease. You'll see the results. Pros is very easy to use and integrates with so many tools you are already using. Deployment and training are simple. There are lots of features and tools to measure the effectiveness of your digital campaign. It's the best starter software out there. Cons There aren't really any features we don't like with . They seem to evolve with the market and that is a plus. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact had better features more suited to our digital marketing strategy. Review Source PS Peter S. Web Designer/Marketing Internet Used the software for: 1-2 years ### "Very intuitive interface that is easy to use" July 6, 2023 5.0 My experience with has been wonderful, from custom coded emails, to easy importing of email addresses, to detailed reporting or each campaign. Pros I love the fact that we can import a large excel file of email addresses at once and assign custom tag codes to info that is specific to my company. Cons There are no "cons" that I can think of at the moment Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact was easier to use and had a more robust reporting function Review Source MN Morgan N. Event & Social Media Manager Events Services Used the software for: 2+ years ### "Best Email Management/Marketing Platform I've used" July 14, 2022 5.0 Good! The user interface could be a bit more intuitive but I'm hopeful they're working on more and more updates to make this better. Pros I love the quick and clear analytics per email campaign, fairly easy construction of planned emails and social posts, working online and picking back up from anywhere easily, new contact entry. Really this platform covers a lot of sectors of an online marketing presence and I would not switch at this point. Cons I must say I am not impressed with their customer service. They have a 2 step verification for lg-in and the wrong cell number has been on since our old marketing manager, yet I have reached out ot Customer Service to give a new phone number and update this 2-step verification through them. They WILL NOT RETURN MY EMAILS. I really do like this software and do not plan to switch but the sub pay customer service is upsetting for the price, I must say. Review Source TZ Tatsiana Z. ESL Advisor Primary/Secondary Education Used the software for: 1-2 years ### "Great tool to great newsletter for organizations" July 15, 2024 5.0 Overall 5 Stars for the outcome and easiness of website Pros Easy to create a newsletter for beginner users Cons Not many features are provided to make content more professional Review Source MS Mohamed S. Social media manager Online Media Used the software for: Less than 6 months ### "Mon avis sur Constant Contact: une solution de marketing par courriel simple et efficace pour les pe" February 16, 2023 5.0 Dans l'ensemble, j'ai trouvé que était une solution de marketing par courriel simple et efficace pour les petites entreprises. L'interface utilisateur intuitive a permis une adoption rapide par les utilisateurs, tandis que la large gamme de modèles de courriel et d'outils de personnalisation ont été appréciés pour créer des courriels attrayants et pertinents pour le public. La possibilité de gérer les listes de diffusion et de segmenter les contacts pour des campagnes de marketing ciblées a également été utile. J'ai particulièrement aimé la fonctionnalité de suivi des résultats des campagnes en temps réel pour ajuster la stratégie de marketing en conséquence. Cependant, le coût peut être élevé pour les petites entreprises ou les équipes avec un budget limité, et la personnalisation de certains aspects du courriel peut nécessiter des connaissances techniques. En fin de compte, je recommande Constant Contact pour les petites entreprises qui cherchent une solution de marketing par courriel simple et efficace pour interagir régulièrement avec leur public. Pros \- Interface utilisateur intuitive et facile à utiliser, ce qui permet une adoption rapide par les utilisateurs- Large gamme de modèles de courriel et d'outils de personnalisation pour créer des courriels attrayants et pertinents pour le public- Possibilité de gérer les listes de diffusion et de segmenter les contacts pour des campagnes de marketing ciblées- Fonctionnalités de suivi des résultats des campagnes en temps réel pour ajuster la stratégie de marketing en conséquence- Possibilité de créer des sondages et des événements en ligne pour interagir avec le public. Cons \- Certaines fonctionnalités avancées peuvent être coûteuses pour les petites entreprises ou les équipes avec un budget limité- La personnalisation de certains aspects du courriel peut nécessiter des connaissances techniques. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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