---
title: "Page 2 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is Constant Contact the right Email Marketing solution for you? Explore 2956 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/31898/Constant-Contact/reviews/?page=2"
page_type: "reviews"
language: "en"
publication_date: "2026-11-10"
---

Constant Contact

4.3 (2957)

[View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated November 10th, 2026

# Page 2 - Reviews of Constant Contact

## Showing most helpful reviews

Showing 26-50 of 2957 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Artist and Tour Manager  
Used the software for: 3-5 years

### "The quiet strength for my trusted email marketing campaigns"

June 9, 2026

5.0

Formidable communication efficiency. It is a robust tool that allows me to maintain a regular, secure connection with my community in compliance with regulations, lifting a heavy administrative burden off my shoulders.

Pros

What I particularly like about Constant Contact is its foolproof reliability. It is an extremely reassuring tool, notably thanks to its excellent deliverability rate: I know that my emails land directly in my recipients' inboxes and not in their spam folders. Recent updates have brought very modern and elegant layout templates. I also appreciate the built-in event management tools that allow me to handle invitations and registrations directly from the platform, which is a real plus compared to pure email tools.

Cons

The main complaint I have about this application concerns its pricing model. Like some of its competitors, the cost is based on the total number of contacts stored in my list, and not on the volume of emails sent. If I have a large database but only communicate occasionally, the monthly bill quickly becomes very painful. Additionally, the advanced automation options (complex behavioral scenarios) remain a bit more limited and less flexible than what other specialized marketing automation platforms offer.

Review Source

Response from Constant Contact

June 10, 2026

Avery, thank you for the five-star review! Knowing that Constant Contact is delivering real value for you is exactly what we're here for. We're looking forward to supporting your continued success.

mes O.  
Business Manager  
Used the software for: 3-5 years

### "Makes emailing our membership a breeze!"

November 10, 2025

4.0

I think it is a great product, very afforable and provides nice discounts for our non-profit. Overall the templates are easy to use and makes keeping in contact with interested parties a breeze

Pros

I love how easy it is to send out regular emails to our members and how COnstant Contact keeps track of my subscribers and emails so I am not sending emails to people who no longer want them.

Cons

I wish some of the email components were a little easier to move around. Sometime I would like to be able to move an entire block and I have to move pieces. Also, it would be nice if it was easier to position picture in a block. Some blocks are easy to do this with others its nearly impossible without redoing everything.

Review Source

Response from Constant Contact

November 18, 2025

Hello Angie, thank you for your review of Constant Contact. We are thrilled that our tools make sending regular emails easy and help you keep track of your subscribers! We understand that arranging blocks and images can be a challenge, so we'll pass along your feedback to our product team so that we can bring meaningful improvements to our editor in future updates.

Shawn V.  
Founder and CEO  
Used the software for: 1-3 years

### "CONSTANTLY CONTACTING"

March 13, 2026

5.0

At first, I had a designer who did all of my design and implementation for social and newsletters. He used and swore by Constant Contact. Then at one point it became necessary for me to do this work increasingly by myself. So, when I took over the software, I was a tad nervous at first, but it was all for not because it flowed easily within a very short time. In fact, there was little to no lag from learning new software so most of its architecture and design was very similar to a multitude of apps I had previously worked with. I breathed a sigh of relief.

Pros

Its design is simple and easy to manoeuvre and easy to use. It seems to be geared equally to newbies and individuals (like small business owners) who may not have a lot of hands-on design experience.

Cons

It can be a little slow at times. But that may also be a byproduct of the large database I have. A few times I had some challenges finding the various sites within the app, but after a bit of use, this became easier and easier.

Review Source

Response from Constant Contact

March 17, 2026

Thank you for your kind review and valuable feedback, Shawn!

Managing Partner  
Used the software for: 3-5 years

### "Constant Contact in Accounting Email Marketing Strategies"

August 28, 2025

5.0

Constant Contact boost sales and marketing via creation, customization and sending high volume outbound marketing emails.

Pros

Constant Contact not only allocates email management and email marketing tools but also offers data management and website creation features. Constant Contact allocates a wide array of email templates that boost our sales in real-time.

Cons

Since I implemented Constant Contact in 2019, I have never failed to accomplish my tax and accounting sales needs.

Review Source

Ops Coordinator  
Used the software for: Less than 1 year

### "Great and Reliable Mailing Platform"

April 10, 2026

4.0

I have had a positive experience with Constant Contact overall. It is a reliable and user-friendly platform that is well-suited for consistent email communication and basic marketing needs. Although it may lack some advanced features found in more complex systems, it is an excellent choice for organizations looking for a straightforward and effective solution without a steep learning curve.

Pros

Constant Contact is user-friendly, especially for designing and sending email campaigns. Its drag-and-drop editor allows users to craft professional emails without technical expertise. It’s ideal for managing contact lists, segmenting audiences, and maintaining communication consistency. I appreciate that it integrates seamlessly with our DonorPerfect CRM! Additionally, the platform provides reliable templates and helpful guidance for users without marketing experience, like me!

Cons

The platform offers fewer advanced customization and automation options than other email marketing tools. The product is a bit pricey, especially as contact lists grow, and while reporting is helpful, it's not as detailed or customizable as other platforms.

Review Source

Response from Constant Contact

April 15, 2026

Bree, thank you for your kind review! It’s great to know our user-friendly editor and seamless DonorPerfect integration bring ease to your life. We hear your feedback on the need for deeper reporting and more advanced features; you're not the only customer who feels that way and our team continues to work on the best ways to bring that to our platform. We are always working to evolve our platform to scale appropriately with your growing business, so your feedback is invaluable to help our team understand how to continue to bring value to you.

Admin  
Used the software for: Less than 1 year

### "User-Friendly Email Marketing Platform for Growing Businesses"

May 12, 2026

5.0

Overall, my experience with Constant Contact has been very positive. It’s a dependable and accessible solution for email marketing that helps streamline communication and grow audience engagement with minimal effort.

Pros

What I liked most about Constant Contact is how easy it is to create and manage email campaigns. The platform offers intuitive tools, helpful templates, and reliable delivery, making it simple to stay connected with audiences and track engagement.

Cons

One area for improvement is that some advanced features and customizations are a bit limited compared to more complex platforms. However, its simplicity and ease of use make it a great choice for users who value a straightforward experience.

Review Source

Response from Constant Contact

May 18, 2026

Thank you for your 5-star review and valuable feedback!

Global Head of Product Development  
Used the software for: 3-5 years

### "An emailing platform"

July 29, 2026

5.0

Pros

Constant Contact turned out to be a valuable ally for my email marketing campaigns. Managing contact lists also stays simple, even with several different segments

Cons

Some advanced automation features lack flexibility compared to other solutions on the market, and customer support sometimes responds with a bit of a long delay.

Review Source

Response from Constant Contact

August 4, 2026

Thank you, Mike! It's great to hear Constant Contact has become a reliable partner for your email marketing, and that keeping your segmented contact lists organized has stayed simple even as things get more complex. Here's to more successful campaigns ahead.

MC

Malissa C.  
Administrative Coordinator  
Used the software for: 3-5 years

### "Constant Contact is GREAT"

March 11, 2026

5.0

we've been using CC for at least 10 years, maybe more. In my usage of the product, i have thought it was easy to use, fairly intuitive and user friendly

Pros

Constant Contact allows us to design interesting and beautiful emails for our donors and allows us to easily communicate effectively with them.

Cons

it would be nice if when we connect our CRM to it that it wouldn't create new contacts that we then have to merge with existing accounts

Review Source

Response from Constant Contact

March 11, 2026

Thank you for taking the time to leave a review, Malissa! We're humbled to be your trusted marketing partner for over a decade and we look forward to helping you deliver marketing campaigns for years to come.

Marketing and Communications Specialist  
Used the software for: 3-5 years

### "Easy Communication"

December 18, 2025

5.0

Pros

We have been using constant contact for near a decade and the consistency of this product is amazing. The interface is so much more approachable than other applications and developing email campaigns are so easy and quick.

Cons

There could be more room for customization, but this is something that could come with an update in the future.

Review Source

Response from Constant Contact

December 18, 2025

Thank you so much for your review and for being a loyal customer! We're proud to support you and your non-profit for nearly a decade and we look forward to supporting your marketing goals for many more years.

Kathleen Q.  
Owner and teacher  
Used the software for: 3-5 years

### "Love Constant Contact"

November 17, 2025

5.0

I've been using it for 14 years and will absolutely stay with it. Periodically, things change/upgrade but it really doesn't take much effort to understand the changes.

Pros

The ease of creating a flyer. The process is clean and to me user friendly. If I don't understand something, customer service is great!

Cons

It doesn't coordinate with other software of its kind. I can't receive a flyer from, for instance, Mail Chimp, I can't simply use the info intact to make a flyer.

Review Source

Response from Constant Contact

November 18, 2025

Thank you for taking the time to leave a review, Kathleen. We appreciate your kind words, especially from a long-time user like yourself! Thank you for being a loyal customer for 14 years, we look forward to supporting you and your business for decades to come.

Development Associate  
Used the software for: Less than 1 year

### "Manage your email campaigns with this easy to use software"

October 27, 2025

4.0

My overall experience has been good. I'm relatively new to using Constant Contact, but our organization has been using it for a long time and have had good results with it.

Pros

I like being able to create and manage different mailing lists for our different email campaigns. I also like that it connects with our donor management software, making for easier data management. I also like seeing all of our email metrics.

Cons

Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures.

Review Source

Response from Constant Contact

November 18, 2025

Hello Jeanette, thank you for taking the time to review Constant Contact. We are so pleased to hear that our integrations, list management, and reporting are driving great results for your team! We appreciate your feedback on our image editor, we'll pass that on to our product team for improvements in future updates. If you need more assistance crafting emails, our Knowledge Base and video tutorials are here to help you master designing engaging emails.

Development Manager  
Used the software for: 1-3 years

### "Easy Going and Constantly Contacting"

August 25, 2025

4.0

I've had a great experience with Constant Contact. Learning center and webinars and useful and stick to the skills I need, give me opportunity to feel comfortable exploring functionality on my own.

Pros

Easy to build campaigns and think strategically and wholistically about email communication, events, social media. Building communications to promote different aspects of organization is simple and mostly intuitive

Cons

Some of the integration from Donor Perfect feels clunky. So, data entry from raw data has been challenging (which in all honesty is probably partly our own fault) We got here from spreadsheets, so its a step in right direction, just challenging getting the less tech savvy in the space

Review Source

Donor Relationship Administrator  
Used the software for: 3-5 years

### "Constant Contact does the job"

November 26, 2025

3.0

Overall, my experience with Constant Contant is fine. I've used it for over 3 years now, and it does the job.

Pros

I like that it's very easy to use and I can use it on my phone as well as my laptop, ipad, desktop, and everything else.

Cons

I hate that it's very restrictive in it's formatting. You can't change the overall format and look, making it way too structured for some uses.

Review Source

MA

Marisa A.  
Operations Assistant  
Used the software for: 1-3 years

### "Constant Contact CCM"

February 19, 2026

5.0

Pros

It’s so easy to use. We can schedule posts and emails to staff and families from the center, and it’s great for us to advertise events that we have coming up.

Cons

It can be a bit pricier than we would like, but we manage and have a subscription for our church. That’s my only complaint

Review Source

Response from Constant Contact

February 22, 2026

Thank you for your kind review and constructive feedback, Marisa!

Sales Marketing Coordinator  
Used the software for: 3-5 years

### "Dependable solution for businesses looking to execute effective email marketing"

July 7, 2026

5.0

My overall experience with Constant Contact has been very positive. It provides an intuitive platform for creating professional email campaigns, managing contact lists, and tracking campaign performance without a steep learning curve.

Pros

What I liked most about Constant Contact was how easy it made email marketing, even for users without technical experience. The drag-and-drop email builder, professionally designed templates, and intuitive contact management made it simple to create and send polished campaigns.

Cons

While Constant Contact is easy to use, I found some of its more advanced marketing and automation capabilities to be limited compared to other platforms. Building complex customer journeys, creating highly customized workflows, and managing detailed segmentation can feel restrictive.

Review Source

Response from Constant Contact

July 9, 2026

Thanks so much, Stacy! It's great to hear the drag-and-drop builder, templates, and contact management made it so easy to get polished campaigns out the door without a steep learning curve. We hear you on wanting more room to build out complex journeys and detailed segmentation, and that feedback is genuinely useful as we keep building. Here's to many more campaigns ahead.

James G.  
Senior Manager, Infrastructure Engineering  
Used the software for: Less than 1 year

### "Practical Email Marketing"

June 30, 2026

4.0

It’s not trying to be some massive marketing command center with a shiny AI sticker on the side. It’s a practical email marketing tool, and for the work we use it for, that’s enough. It gives us a reliable place to manage contacts, organize lists, build template-based campaigns, send emails, and review basic results without making the process feel like a technical expedition. The weak spot is administration. Account ownership, subaccounts, and recovery could be cleaner, especially for organizations with multiple teams under one umbrella. But for short-lived campaigns, seasonal messages, one-off updates, and focused communications, Constant Contact has been dependable and easy to work with.

Pros

It handles the practical machinery of email marketing: contact storage, list management, templates, campaign creation, sending, and basic reporting, without turning every campaign into an engineering project. The list management is especially useful. Contacts are easy to store, organize, and segment, which makes it simple to reach the right audience for short-lived campaigns, seasonal messages, one-off updates, or focused communications. Campaign creation is also straightforward enough that non-technical users can build and send clean emails without IT standing nearby with a wrench and a flashlight. I also appreciate that phone support still exists, because when there’s an account, billing, or campaign issue, talking to an actual human makes cleanup much easier.

Cons

The campaign side works well enough once people are inside the machine, but the ownership model can feel like a control panel built by committee when you’re supporting multiple teams, departments, or locations under one broader organization. The Account Owner still seems to be the center for billing, ownership, and higher-level account control. Roles like Account Manager and Campaign Creator help, but they don’t fully solve the central admin problem. From an IT operations standpoint, I’d like stronger centralized oversight so one admin team can govern the account cleanly while each team still manages its own campaigns. Ownership recovery is another weak spot. If the original owner leaves, support may need to get involved, which creates unnecessary cleanup work and operational risk.

Review Source

Response from Constant Contact

July 9, 2026

James, thank you for this detailed review. It's clear you've put Constant Contact through real IT operations testing across multiple teams, and we're glad the list management and campaign creation are pulling their weight for the work that matters to you. Having a real person on the phone for account or billing issues clearly makes a difference too. Your point on account ownership, subaccounts, and recovery is fair feedback, and it's exactly the kind of input our product team needs to hear directly, so I'll be passing it along. Thanks for putting Constant Contact to work across your teams.

Founder, Owner  
Used the software for: 3-5 years

### "A Delivery Powerhouse with a Creative Ceiling"

May 6, 2026

4.0

Overall, my experience is positive. While I'd like to be more creative with the layout and design, the platform's functionality, detailed data collection, and the overall package are good value. Whenever I've had an issue, the CC Customer Service Team has always been quick to respond and help me resolve the issue.

Pros

The Constant Contact platform is reliable, easy to use, and a good value for the money. The data collection, analysis and automations are solid winners that are only outshined by their tremendous customer support.

Cons

The layout editor is pretty inflexible, or at least not a "friendly" user experience. While they have a lot of templates, there are definitely limitations on the creativity end. You can't resize images within blocks, for example, and when you create a new block yourself, you can't copy and paste them into a new template or save them as a content block for reuse.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

The contact list limitation and corresponding price increases. While Mailchimp's features were a little more advanced as you climbed in tiers, the pricing for the number of contacts and sends we have was not significant enough to justify the additional cost.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reasons for choosing Constant Contact

We did not need as robust a CRM platform as Hubspot and ActiveCampaign included, and opted for the reliability and ease of use/learning that CC provided at a lower cost.

Review Source

Response from Constant Contact

May 18, 2026

Thank you for leaving a review! We're thrilled to hear our support and automations bring you value. To enhance your designs, you can easily resize images by dragging the arrows in the lower right-hand corner of the Image Block to resize the entire block. Additionally, we just released Saved Content in our email editor, allowing you to save and re-use content blocks across emails. Check out our community article on the release here! https://community.constantcontact.com/news/post/introducing-saved-email-content-U5yuNq59ksymmGj

Director of Audio Visual and IT  
Used the software for: 3-5 years

### "Easy to Use and Reliable for Weekly Email Communication "

April 28, 2026

4.0

I have used Constant Contact for about four years to send weekly emails for church groups, and overall it has been a very helpful and reliable tool. The biggest benefit for me is the low learning curve. It is easy to set up email campaigns, make updates, and reuse previous campaigns without having to start from scratch each time. What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns saves a lot of time and keeps the process simple. One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a broader variety of layouts would make it easier to create emails that feel more unique and tailored to different groups or purposes. Overall, I would recommend Constant Contact, especially for churches, nonprofits, or small organizations that need an email marketing platform that is easy to learn and simple to use consistently.

Pros

Constant Contact is easy to learn and makes it simple to create, manage, and reuse email campaigns. It works well for weekly communication and does not require a lot of technical experience.

Cons

The design templates could offer more flexibility and variety. More layout and customization options would make the emails feel more personalized.

Reasons for choosing Constant Contact

Because this was easiest for everyone to learn and use.

Review Source

Response from Constant Contact

May 18, 2026

Thank you for leaving a review! We're thrilled our platform helps your church easily send weekly emails. We really appreciate your recommendation and valuable feedback regarding our email templates; that's an area of the product that our team continuously evaluates for improvements as our customers' needs evolve, and we'll share your feedback with our developers for consideration in future Constant Contact updates.

Owner  
Used the software for: 3-5 years

### "Easy and Reliable Email Marketing Platform for Small Businesses"

March 27, 2026

4.0

Overall, Constant Contact has been a dependable platform for managing email marketing and customer communication. It is easy to use, provides helpful tools for organizing contacts and creating marketing campaigns, and allows businesses to stay connected with their audience. The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts. It has been a useful tool for promoting events, products, and updates to our customers.

Pros

Constant Contact is a very user-friendly platform that makes email marketing easy to manage, even for small business owners who are not marketing experts. The drag-and-drop email builder is simple to use and allows us to quickly create professional-looking emails to promote new flavors, events, and seasonal specials at our business. The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward. From a marketing and sales perspective, it is a helpful tool for staying connected with customers and promoting campaigns. Overall, it offers good value for money for businesses looking for a reliable email marketing solution.

Cons

While the platform works well overall, some advanced features and automation tools could be more flexible. It can also take a little time to explore all the reporting and data management tools when first getting started, but once you become familiar with the system it becomes easier to navigate. The price is also a factor as your business grows with the number of emails you have the price steadily increases.

Reasons for choosing Constant Contact

Ease of use and the initial cost and set up of the service.

Review Source

Response from Constant Contact

April 8, 2026

Thank you for taking the time to leave a review and provide such valuable feedback for our team!

Quentin J.  
IT Manager  
Used the software for: 1-3 years

### "Reliable and easy to use marketing solution"

July 3, 2026

5.0

One of the biggest benefits of constant contact is its easy of use. It makes it simple to create professional email campaigns, manage contact lists, and tract key performance metrics.

Pros

Easy to use and good value for money. I use constant contact for email management, marketing and sales, data management and email organization.

Cons

I found constant contact's automation, audience segmentation, and campaign personalization capabilities to be somewhat limited for more sophisticated marketing initiatives.

Review Source

Response from Constant Contact

July 9, 2026

Thanks so much, Quentin! It's great to hear Constant Contact makes email campaigns, contact management, and tracking your key metrics feel easy; that's exactly the experience we're going for. We hear you on wanting more depth in automation, segmentation, and personalization for your more advanced campaigns, and that kind of feedback helps us shape what we build next. Here's to more great campaigns ahead.

Edmund S.  
Board Advisor  
Used the software for: 1-3 years

### "Elevating Donor Communications with Constant Contact"

February 27, 2026

5.0

Overall, my expereince with Constant Contact has been excellent. Also, our donor community has also noticed the improvement in the design and professionanlism.

Pros

I use Constant Contact to manage our newsletter, donor, and fundraising email campaigns. The platform is easy to use both in designing emails and managing email databases. This includes being able to segment email lists. We have started to use the Events option to plan and manage communication for our events. After our last event, I used the Survey function for the first time to receive quick feedback from our attendees. We are still learning, and the customer support has been responsive and provided excellent guidance.

Cons

With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many choices. However, it takes practice, and the customer service has been great when I got stuck.

Review Source

Response from Constant Contact

March 3, 2026

Thank you for your 5-star review, Edmund! We're happy to hear that your experience has been excellent, even with our support team when you get stuck. Don't ever hesitate to reach out; we've got your back and we're always happy to help!

IT Director  
Used the software for: 3-5 years

### "Solid email & contact tool for running multiple small businesses + church IT"

August 22, 2026

5.0

It’s been reliable for keeping client and member communications organized across four very different operations (tree service, electrical, spa, and church). Contact management and email tools are straightforward, deliverability has been good, and it handles the day-to-day without drama. Works well for someone juggling multiple small businesses and church IT.

Pros

I run a tree service, electrical work, a spa, and handle IT for our church. Being able to keep all the different lists clean, segmented, and easy to email from one place is the biggest win. Templates are solid and the email organization tools save a lot of time.

Cons

more advanced automation features feel locked behind higher plans. Nothing deal-breaking, just something to watch as you grow.

Review Source

Response from Constant Contact

August 24, 2026

Thanks for your 5-star review, David! Running a tree service, an electrical business, a spa, and a church through one platform is no small thing, so hearing that contact management and deliverability hold up across all four is great to read. We'll keep building Constant Contact to handle the day to day without drama, and we're glad it's helping you keep every audience straight.

Administrador  
Used the software for: Less than 1 year

### "prático, intuitivo e eficiente no dia a dia"

September 14, 2026

3.0

Experiência positiva, principalmente pela facilidade de uso e pelos recursos para criação e automação de campanhas. A interface é intuitiva e os relatórios facilitam o acompanhamento dos resultados. Também considero útil a integração com outras ferramentas. Por outro lado, alguns recursos mais avançados poderiam ser mais flexíveis e acessíveis nos planos básicos.

Pros

• Interface intuitiva e fácil de usar. • Boa variedade de modelos de e-mail. • Recursos úteis para criação e automação de campanhas. • Relatórios que ajudam a acompanhar o desempenho das campanhas. • Integração com outras ferramentas e plataformas.

Cons

• Os planos podem ficar caros conforme a lista de contatos cresce. • Alguns recursos avançados estão disponíveis apenas nos planos mais completos. • As opções de personalização podem ser limitadas em comparação com outras plataformas. • A automação poderia ser mais flexível para estratégias mais complexas. • O suporte e os recursos de análise podem não atender completamente às necessidades de usuários avançados.

Review Source

Response from Constant Contact

September 14, 2026

Obrigado pelo retorno, Allan. Ficamos felizes que a interface intuitiva e os recursos de automação estejam facilitando seu dia a dia, e que os relatórios estejam ajudando no acompanhamento dos resultados. Entendemos que alguns recursos mais avançados podem ganhar mais flexibilidade, e esse tipo de feedback nos ajuda a priorizar melhorias. Se quiser compartilhar mais detalhes, fale com nosso time de suporte, vamos adorar ouvir mais.

Owner  
Used the software for: 3-5 years

### "Two thumbs up for Constant Contact"

August 9, 2026

5.0

Used this software in law firms as well as outside sales for different industries. Always helped keep me on track.

Pros

Plenty of places to keep information and data organized. Logging contacts, notes, emails, and marketing all in one spot. Very easy to use.

Cons

One of my only complaints with constant contact is the cost, for a small business it doesn't fit into a budget.

Review Source

Response from Constant Contact

August 10, 2026

Thanks for the kind words, Jessica! It's great to hear Constant Contact has helped keep you on track across such different settings, from law firms to outside sales. We appreciate your feedback on our pricing and will use it to improve our small-business offering moving forward. Here's to Constant Contact continuing to support you wherever your work takes you.

Owner  
Used the software for: 1-3 years

### "Connect with your clients"

December 4, 2025

3.0

Constant Contact lets you create great looking email campaigns that will get client and customer attention. The add-ons such as video integration allows for accelerated digital campaigns that get results.

Pros

Constant contact provides effective email management solutions to grow marketing and sales goals. The data management tools help create actionable lists and campaigns. The ease of use allows for simple plug and play designs and navigation.

Cons

The value for money with Constant Contact is acceptable, but could be better. There is also limited customer support but there are lots of online resources available to answer questions.

Reasons for choosing Constant Contact

It provided similar email marketing services at better value.

Review Source

Response from Constant Contact

December 18, 2025

Thank you for your review, Sarah! We're glad our easy to use tools help you create effective email campaigns to manage contacts and achieve sales goals. We recognize pricing is always a key factor, so we strive to offer competitive packages and products. When it comes to support, we offer an extensive Knowledge Base and free live webinars for support when needed, along with live chat and phone support!

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