# Page 21 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is Constant Contact the right Email Marketing solution for you? Explore 2923 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2923) [View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 21 - Reviews of Constant Contact ## Showing most helpful reviews Showing 501-525 of 2923 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Christina S. Executive Assistant/ Marketing Non-Profit Organization Management Used the software for: 2+ years ### "Constant Contact is exactly what we needed." September 19, 2022 5.0 Our experience has been very positive. We have been able to ramp up our email campaigns to at least monthly, and usually weekly due to the ease and quickness of the software editing features. Pros This software is easy to use and has a lot of different design templates. You can go in and make a quick email campaign in 5 minutes, or you can edit it completely to your own liking. The tracking is very helpful as well to know what campaigns were opened or not. Cons I have not found anything that I do not like about this software. For our needs it matches up very well. Review Source Greg A. Founder & Creative Director Marketing and Advertising Used the software for: 2+ years ### "An excellent choice for marketing campaigns for any size mailing list" November 2, 2023 5.0 Overall, our experience has been very positive. We manage multiple client email campaigns with various features (recurring emails, drip campaigns, etc.) and Constant Contact can handle all of those without issue. Pros We have had a great experience using Constant Contact. It is easy to import any size list, including very large lists and then easy to segment those lists for various marketing campaigns. We've found the email builder to be easy to use to create professional looking emails that match our branding and work well on mobile phones. Cons We have not had many issues at all with Constant Contact but we have noticed that there are a few less popular integrations than some of their competitors have. Review Source MT Mike T. Director of Ministries Religious Institutions Used the software for: 2+ years ### "Sorry Mr. Postman" October 30, 2023 5.0 Pros It's nice to be able to create a visually appealing email using the campaign builder. It's also nice that each campaign can have unity and function, keeping a brand like feel. Cons Sometimes the objects that are available in the visuals can be a bit "older" looking. But that's because aesthetics change so fast. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source CW Catherine W. Marketing and Communications Director Government Administration Used the software for: 2+ years ### "Excellent email distribution and management software" June 7, 2022 4.0 I have used Constant Contact in many different jobs, and it is simple to teach to other employees. It's my go-to when offering blast email advice to new users or small businesses. It's easy to use and maintain. Pros It is easy to import and export email addresses, as well as log the information about who engaged, and in what capacity. Cons While the design options are sufficient, there are not as many ways to create one's own email and survey templates. Review Source KO Katlego O. None Research Used the software for: 1-2 years ### "Constant contact software " January 19, 2023 4.0 It's my alternative Google search engine for my business and it helps really alot I love it Pros The social media platforms And email system Cons Some recipient misses graphics especially on their security settings Review Source CK Cassie K. Communications Farming Used the software for: 2+ years ### "Easiest Email Marketing" November 27, 2023 5.0 Pros Constant Contact is very user-friendly and easy to navigate. The pre-made, customizable templates are a huge time-saver. I enjoy being able to incorporate Canva graphics to the emails as well. Reporting/analytics are helpful for sending targeted emails. Cons I wish Constant Contact had a larger selection of emojis to include in the subject line. It helps to make emails standout amongst others. Review Source Joey G. Brand Director Marketing and Advertising Used the software for: 2+ years ### "Ease of use for great communication" May 19, 2022 4.0 As an agency servicing multiple clients - the partner portal is an absolutely amazing feature. Pros The drag and drop software. It's easy to build an email blast using their tools. Cons Some of the widgets to capture leads can not be branded with our company colors Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Too clunky to use to capture emails Review Source LN Lindsey N. Marketing & Creative Services Director Hospitality Used the software for: 2+ years ### "Easy Email Marketing Platform" October 7, 2021 5.0 We use Constant Contact to email our subscribers important information and to push our special offers. We also use it to send emails to our employees because the segmenting tools make it easy for us to send specific messages to specific teams to make sure they are getting the most relevant information. I manage the subscriber lists which is easy and I also build the campaigns using the drag and drop editor. Pros Constant Contact is easy to use and easy to build out for whatever you need. It's extremely customizable and the support team are really quick to respond. We are able to segment exactly how we need to, and I love the reporting features that tell us all the data we need to know after sending out a campaign. I also love the A/B testing options so we can continue to better our campaigns. Cons There are a few things about the drag and drop editor that are a bit clunky compared to other software that we tried out, however, it is still really customizable. Users with coding knowledge can use that as a work around if they experience any issues, but knowledge of code is not required at all. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact We chose Constant Contact because it was more affordable and could easily integrate the way we needed it to with our CRM and our website. Review Source KG Kim G. Publisher Publishing Used the software for: 2+ years ### "Work Horse" May 29, 2023 4.0 Overall, very solid program. Pros Once our template was designed, the ease of use in creating new eblasts makes life easier for our team Cons I do not like the limited size of the library - I'd like their to be more storage for images Review Source JM Joy M. Strategic Events Marketing Director Events Services Used the software for: 2+ years ### "Email Marketing and MORE" November 6, 2023 5.0 I stay with Constant Contact for many reasons, but number 1 is absolutely their customer service. Doesn't get any better than them. Pros I love the customer service; it is fast and easy to get issues solved. Also, it's nice to have the opportunity to market events, take registrations, and follow up with surveys. It's all-inclusive. Cons I have no complaints what so ever with this product/service. Keep up the great work. Reason for choosing Constant Contact Customer service and all-encompassing options such as email marketing, registration management for events, and follow-through with surveys. Review Source ML Michael L. Sales Wholesale Used the software for: 2+ years ### "Stay in touch with your customers" December 8, 2022 4.0 Pros It's very user-friendly. Anyone can jump right in and learn how to create things in no time at all. Cons I would like to see more customization features with this software. It's pretty basic. Very functional. But pretty basic. Review Source Ali B. CEO Marketing and Advertising Used the software for: 6-12 months ### "Constant Contact is Innovating Their Offerings" November 14, 2023 4.0 Constant Contact is the perfect tool for someone looking for a CRM, and sending out basic, segmented emails to mass audiences or segmented groups. It gives you basic functionality to meet all of your needs with room to grow with the platform! Pros Constant Contact is a great email platform for users who have a database of email users and are sending out monthly newsletters or segmented emails. While they are a little behind with custom options and creating complex automations, they are in the processes of developing and launching new features and tools that allow more complex automations / journeys. Cons Currently, the platform has limits with automations. The builder is also somewhat limiting for designers, but is robust enough. Review Source VR Verified Reviewer Senior Pastor Religious Institutions Used the software for: 1-2 years ### "Great way to keep everyone informed!" March 28, 2024 4.0 Pros It was a quick and easy way to get information out to everyone that we needed to in a timely manner. I enjoyed the ability to schedule when information would go out, that helped with planning and keeping in contact with whomever we chose. Cons Sometimes having a smoother interface would have been nice, but once you learn it, it works well. Review Source VA Violeta A. Marketing Manager Computer Hardware Used the software for: 2+ years ### "Good platform for email campaigns" July 29, 2021 4.0 Pros What I like most about this platform is the fact that I can classify the list of subscribers according to my needs. When sending email campaigns, I can select which group to target instead of sending it to all of my leads. Their analytics is very clear and easy to understand. They provide tips to improve campaigns and stats to measure your effectiveness on each campaign. Cons I wish this platform would have more innovative features to make more powerful campaigns. For example, adding videos or gifs. I usually design my campaigns on Canva and then add it in Constant Contact as an image because their designing tool is very limited. It will also be very useful if they would add a link for calls as they do to direct people to websites and emails. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Easier to use Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Constant Contact is easier to use. Review Source HF Hylda F. Business Manager Publishing Used the software for: 2+ years ### "Reliable but a Little Costly" September 16, 2022 4.0 Overall, Constant Contact is a reliable. Pros We send out weekly newsletters, so I like that I can just copy the previous week's and change out the content, which saves a tremendous amount of time. Cons The app still seems somewhat limited in terms for text formatting and the custom HTML code feature isn't or doesn't seem to be available to us anymore. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact More features Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Constant Contact just seems to have more features for designing. Review Source LU Lynne U. General Manager Mining & Metals Used the software for: 2+ years ### "Pretty good email marketing software" July 12, 2023 4.0 We have been using the software for years and have seen no reason to change. Overall, we are very satisfied with CC. Pros Easy to set up and create campaigns. Ability to insert images brings my campaigns to "life". The ability to test the email look is important to us. Cons I would like Constant Contact to have more functionality for backgrounds. Only some downloaded backgrounds work with CC to change colors. Review Source Subash B. Co-Founder Used the software for: 2+ years ### "Easy To Use Email Marketing Tool" April 28, 2018 5.0 Email marketing tool for top of mind & conversion. Pros Constant Contact is really easy to use - it's features of templates, integrations and customizability for automation and sequences is a real boom for businesses to maintain customer contact - to stay on top of mind and influence their behaviour - while not taking too much time doing it - is awesome. The list management features of tags help you slice & dice your lists to ensure that they are catered to with great customized message. Cons It can get really expensive for very large lists, especially when compared to various newer alternatives. The editor can at times be frustrating as you cant fix a small niggle like a space between elements and the test email looks different from the actual broadcast email. List management features like a dashboard with data & analysis of the list of the number of people who are frequent viewers, frequent clicks, non-openers, etc are really useful to take a look at what is happening to the list & its health. Review Source NG Natalia G. ANALISTA DE DATOS Automotive Used the software for: 2+ years ### "Herramienta fácil para email marketing" September 27, 2022 5.0 Ha sido una experiencia satisfactoria. Pros Definitivamente es una de las herramientas más fáciles de utilizar para la creación de campañas de email marketing Cons Tal vez el punto débil de esta plataforma es el contacto con el área de atención a clientes ya que al estar en EU, es complicada la comunicación Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Facilidad de uso en la plataforma Review Source PB Patricia B. Talent Agent Entertainment Used the software for: 2+ years ### "Works, But Misses Key Components " May 7, 2021 3.0 Over it has helped with automatic emails for our company. But, if we find a software that can allow us to have multiple customers to a single email address with the same features as Constant Contact...we will switch. Pros What I like most about Constant Contact is the automatic email features. With this feature I'm able to send out greetings and reminders automatically, as scheduled. Cons My biggest downside with this software is the inability to have multiple customers on one email. Our company sends out reminders and birthday greetings. With this software we can only send a birthday greeting to one family member in a household and not to each member, unless each one has their own email address. This creates a problem for us since children will usually not have their own email address. So, with this issue only one member will ever receive an email from us through Constant Contact. I have addressed this issue along with other users. We have been told that this is not a fixable problem, since they track customers through email addresses and only one email addresses can be assigned to a customer. Review Source VR Verified Reviewer Digital Content Designer Marketing and Advertising Used the software for: 1-2 years ### "Why does anyone use this?" February 22, 2019 3.0 I've worked at companies which use Constant Contact and I'm always unsure if they realize there are other options out there like MailChimp which are sleeker, have more customization, and more modern and accessible templates. Pros You can manage contacts lists well, and templates are fairly easy to make. It does what it is supposed to, essentially. Cons Constant Contact is so clunky! In a time when branding and design are so important, it's a bit odd to me that big companies continue to use this software. Creating templates is easy, sure, but customizing them has limits. Furthermore, it's very easy to get lost in their interface as it's unclear and there seem to be plenty of irrelevant functions and links grouped together under one drop-down at a time. Plus, the templates themselves feel very outdated and aren't terribly responsive. Review Source Delly S. Telemarketer Marketing and Advertising Used the software for: Less than 6 months ### "Great marketing services, support services but also needs feature-improvements" January 27, 2024 4.0 In terms of email tracking, customer support, and segmentation, Constant Contact is doing extremely well but today's marketing world requires more than just these few and so, does Markter's success. Pros Constant Contact provides small business-level email marketing features that support email tracking, segmentation, and good customer support service. I would ultimately recommend it because it provides an easy-to-use UI, a huge template library, great analytics, easy integration with other applications, and a responsive email editor. Cons On the other hand, Constant Contact offers expensive pricing options with few or limited advantages. The more your subscriber lists grow, the more you'll have to pay. - You can't associate multiple actions or conditions in a single automation - limited design and spam testing are making it hard to get creative and yield enough results they only offer options to test subject lines. Review Source CS Chris S. Assistant Director of Student Achievement Education Management Used the software for: Less than 6 months ### "We are excited to utilize Constant Contact!" April 4, 2023 5.0 Constant Contact has been a very user-friendly experience so far. We are brand new users desiring to improve communication and send targeted messages to various sites and staff members. We have already accomplished this through an end of the year celebration invite as well as a staff email for future training opportunities. Everything looks very professional and customer service has been helpful whenever needed. We look forward to further exploring and utilizing Constant Contact! Pros We have heard wonderful things about constant contact and had a good demo. We recently purchased it and have already enjoyed sending out invites to tutors and families for the end of the year party. We also have sent professional emails to invite staff to future training opportunities. It looks very professional and it will help us towards our goal of better communicating with student families, employees, and various groups. Cons We are very new users of Constant Contact. The only thing I can say at this point is that we have a lot to earn to maximize the use of Constant Contact. We like what we have been able to use currently, and we are excited to further explore additional features in the coming weeks and months. Review Source BL Brittany L. SMB Owner, Non-Profit Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Bulky, Cumbersome To Learn More Than Proficiently, Ok Once You've Used For Awhile Though" August 4, 2022 3.0 I have both learned how to use from the ground up as well as taught a team how to use CC. Once I learned my way about it it was okay and yes, I could then teach others how to use, but it's nothing to write home about to be honest. Pros In comparison to some of the industry's newer & more appealing dashboard-derived options, Constant Contact just can't keep up. It's a mainstay in marketing and social media sectors but I am not totally sure why other than companies whose marketing departments are grandfathered in to using it. There are better options out there. Cons It needs more in terms of ease of use, aesthetics both front-facing and for internal use, and features that are appealing to modern marketers/strategists. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) Review Source Kristeen N. Office Manager Real Estate Used the software for: 2+ years ### "One of the best!" December 16, 2018 5.0 Only wonderful and progressive years of work using this app. Pros I only have good things to say about Constant Contact. Maybe because I have used it for many years and it keeps improving. Application is user-friendly. As simple as drag and drop. If you need help on anything, they have the tutorials and rep who are always ready to help and teach you. The price is so reasonable and they also reward you for promoting the application by giving you credits. But to me, what got me sold is the insight features that helps you improve the way you do email marketing. Cons So far I got no cons to share because it has been a pleasure using this app. Review Source Shivansh B. Founder & CEO Marketing and Advertising Used the software for: Less than 6 months ### "Has been 'just okay' for me..." September 15, 2022 4.0 Pros Constant Contact is a quite straightforward and easy-to-use marketing tool as such. I used it mainly for newsletters and building my lists when I got started with affiliate marketing. But I only used it just for a few months. Cons The team is not good at all. All they want from you is to buy the product and keep paying them. I've had an experience where I wanted to cancel the subscription but I couldn't find a clear button to do that. I contacted the support team regarding that and they told me to first get on a call and only then, the plan will be downgraded or canceled. The team needs to stop and slow down a bit on the 'Wolf of Wall Street' act. Please! 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