# Page 24 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 24 - Is Constant Contact the right Email Marketing solution for you? Explore 2923 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2923) [View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 24 - Reviews of Constant Contact ## Showing most helpful reviews Showing 576-600 of 2923 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Alison M. Freelance writer Writing and Editing Used the software for: 2+ years ### "Constant Contact review" July 10, 2023 5.0 Pros It is a great software product and helps business owners keep and maintain their customers. It also helps business owners stay organized with their contacts and business projects. Cons Even though it was a struggle in the begin, I managed to overcome though challenges, and now I can navigate through the software with easy. Its a great software to help business owner keep and maintain their customer. Review Source jcM jean claude M. freelance Marketing and Advertising Used the software for: 1-2 years ### "Le logiciel 5\* utilisable par tous." December 12, 2022 5.0 Ce logiciel est une pépite si vous faites de l'email marketing, de la saisie informatique ou que vous développiez un programme web, je vous le recommande vivement. Je lui donne 9,6/10 Pros "Contact Constant" est pour moi un Excellent logiciel pour les PME. Il gère pratiquement tous les paramètres que possède un business en ligne (mailing, marketing, automatisation, analyses, rapports, gestion, assistance, chat....). Je le trouve ULTRA PRATIQUE.. de plus presque toutes les plateformes lui sont adaptables. Enfin, l'abonnement à 20€ parachève tous les points positifs. A ESSAYER ABSOLUMENT... Cons Je n'ai vraiment pas trouvé de point négatif à cet outil de grande qualité. Review Source LC Lauren C. Administrative and Communications Coordinator Education Management Used the software for: 2+ years ### "Setting the Standard for Automated Email Systems" February 10, 2023 4.0 Customizable blocks, fully editable text and image placement - all while being able to track the results? I love Constant Contact! Pros Constant Contact makes creating newsletters a breeze. The real magic happens after the email is sent... the ability to track what links are clicked and when... is so helpful for future messaging and for tailoring future communications. The ability to know what works and what doesn't is priceless.. Cons The uploading system for email information can sometimes be... dodgey. When someone unsubscribes, you cannot add them back in even if they ask you to. I understand the requirement to honor their unsubscribe request... but it can make things difficult. Review Source KP Kelly P. Director of Resource Development Non-Profit Organization Management Used the software for: 2+ years ### "Does what it needs to and more!" September 11, 2023 5.0 Pros The features are easy peasy. User friendly! Cons I don't believe there are cons to the software. It has everything you need and more! Review Source MK Melissa K. Marketing Manager Medical Practice Used the software for: 6-12 months ### "Great but with a few glitches" April 19, 2023 4.0 Pros It's easy to use. Drag and drop is great. Cons Whenever I copy an email campaign, it doesn't let me update the links. Even when I go in and cancel them, it still attaches the links from the original email. It also doesn't load facebook event photos when I use the link in a read more section. Also CC doesn't integrate with Weave which is rather annoying because it would be so much easier to sync those up. Review Source VR Verified Reviewer Partner Arts and Crafts Used the software for: 2+ years ### "Great ROI" June 24, 2022 5.0 Pros I consider our newsletters to be as important as our PPC campaigns but the cost for Constant Contact is about one thirtieth what we spend on PPC. Cons Hard to look up old campaigns, both on the campaign tab and the report tab. Review Source Steve J. Owner Retail Used the software for: 2+ years ### "Great for targeted campaigns" February 5, 2021 5.0 We use CC to maintain ties with our customers (especially during pandemic) and are finally figuring out the balance between being present and being a pest. Pros The functionality of the email campaigns are great and we feel like we're just scratching the surface when it comes to their capability. We are able to use the data to better target our future campaigns and see what works and what isn't as effective. The tips that CC offers are very helpful and when a rep calls with some new tricks, we're always excited to give them a try. Cons There are times when we'd like a little more freedom in the design aspect of the campaigns themselves, but in general, very happy with the functionality. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Felt that the customer service was better with Constant Contact. Review Source Linda R. Small Business Expert Management Consulting Used the software for: 2+ years ### "Easy to Use But at Great Cost" November 21, 2023 4.0 Previously, I found the support team helpful. The last call I made to support resulted in me informing them rather than vice versa. Pros CC is easy to use and has a high rate of inbox access. Cons I have to work in Incognito mode on the internet to have our email look normal. Otherwise, there are great gaps in the text. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Ease of use. Also, some of my clients were already using CC. Review Source mJ mike J. Owner Consumer Services Used the software for: 1-2 years ### "With a few small Kinks this software managed to bring in a staggering amount of new business legally" July 26, 2018 4.0 With this software I didn't run into the normal problems of implementing changes in the physical appearance of the content of my mailer and it seemed to not get caught up in spam filters like other programs that offer the same thing this company offers it and actually follows through with it. I would recommend this. Pros The automation of this software is beyond intuitive it's closer to artificial intelligence than anything. Providing crucial analytical data back to myself and my team we could reconfigure our approach to different demographics which ultimately LED in huge surges and increases in business. Cons For some reason with most of these automated mail programs the same issues tended to plague them. The double opt out feature is what I'm really talking about which is also known as the unsubscriber list. Often clunky and the only part of the whole package that wasn't intuitive as it required individual attention which raised costs in man hours. That was easily negated by the large number of business it brought in due to its strong analytics though. This is a important tool for a smaller business looking to take the next step. Review Source SW Sherri-Lee W. Chief Fun Officer E-Learning Used the software for: 2+ years ### "Constant Contact is an amazing platform with great support!" March 29, 2024 4.0 Very satisfied, I have been with them for 10 years. Pros Easy to use, low price point, great support, always updating and creating better options to serve us better. Cons Sometimes the platform is glitchy, but they are always responsive to fix it Reason for choosing Constant Contact Better support and all the features I wanted at the right price Review Source Felicia T. Editorial Director Media Production Used the software for: 2+ years ### "OG Constant Contact Delivers User-Friendly Email Solutions" November 2, 2022 5.0 Pros Constant Contact is definitely user-friendly OG solution for email newsletters, email list management, marketing emails and more. The user-interface and templates are good for beginners who don't want to have to hire a designer to build specialized software for sending emails. They're constantly updating their services, for example, adding text and social media marketing. Cons Like anything, even when user-friendly, there is a learning curve. They used to have a free version, but with all the new services offered, the free version looks like it is no longer available so definitely try before you buy to make sure it is the right solution. Review Source MF Michael F. Owner Arts and Crafts Used the software for: 2+ years ### "Goodbye, Constant Contact" March 23, 2021 3.0 It was a good starter software, but the connotations of the name alone should make you consider very carefully if this is the message you really want to be sent to your list. Who wants to be Constantly Contacted??? Pros The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us. Cons The look in general was plastic and not dynamic. Its pricing started to exceed the benefits and emails were often flagged as spam which raised havoc in getting our message out and then having to petition to have us white listed. Reason for choosing Constant Contact I really didn't know much that was out there and CC was billed for arts organizations and non-profits, so it seemed to make sense. Review Source EL Erin L. Administrative Assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "Constant Contact Review" August 17, 2023 5.0 My experience has been very good! Pros I love the fact that at any point I am not understanding something or require help, the chat is always available. Cons There is nothing at this time that I would change. Review Source BC Brittany C. Communications Specialist Non-Profit Organization Management Used the software for: 2+ years ### "SC Habitat Constant Contact Review" January 4, 2024 5.0 We've been using Constant Contact for several years and don't plan on changing anytime soon! Pros It's ease of use for email blasts and maintaining our contact list. Cons Can not currently think of anything we dislike. Review Source AG Adina G. Creative Director Marketing and Advertising Used the software for: 2+ years ### "Marketing Email" March 15, 2024 4.0 Pros Ease of use is the best part. I like that I can attach documents and create surveys within the email, something I can't do with other email platforms. Cons I can be a little clunky on the design side. I find that the design functions can be a little frustrating. It is more pricey than other platforms. Review Source Jeff E. ERP Software Implementation Specialist Computer Software Used the software for: 2+ years ### "Great For Email Marketing and Newsletters" October 13, 2020 5.0 I have setup, trained on, and used Constant Contact at three or four companies I have worked at. Pros The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns. Importing and exporting lists is also very straight forward! Cons I wish that there was a few more templates to choose from, even if there was an additional charge for them Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Constant Contact is easy to use and therefore simple to train other users on. Review Source Yosue V. Diseñador Web Program Development Used the software for: Less than 6 months ### "Facil de usar y muy personalizable" October 18, 2023 4.0 Excelente manera de crear campañas de email marketing, muy dinámico y personalizable Pros Me encanto la manera de arrastrar y soltar que tiene para crear los emails Cons Si quieres todo su potencial prepara tu cartera, ya que es un poco costoso, pero lo vale Review Source VR Verified Reviewer Documentation & Training Specialist Computer Software Used the software for: 2+ years ### "Cheap and Easy " November 5, 2019 3.0 Constant Contact is an easy to use email marketing solution. It helps me manage my contacts and I can easily segment lists to understand who is clicking through and to what content. Pros Constant Contact is easy to use. For the money, the dashboard metrics are great. Cons Some of the templates can be difficult to edit. Emails don't always appear in the inbox as the do when building them. Support is very basic and can't always answer my questions. Alternatives considered [Vuture by Marigold](https://www.capterra.com/p/163411/Vuture/)[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Ultimately, it came down to cost. Based on the types of emails we send and the size of our lists, Constant Contact was the best choice for us. Review Source Miranda M. Account Executive Marketing and Advertising Used the software for: Less than 6 months ### "Perfect for Professional Marketing Campaigns" September 28, 2022 5.0 Pros I work at a major advertising company for wedding vendors and we love using Constant Contact to design and personalize email campaigns to our various types of vendors (makeup artists, salons, DJs, etc.). I love how customizable everything is and how with a few clicks, automation is made easy. Cons We've had a couple of bugs across our team and it can be a pain to get in touch with a customer service rep, but usually once we do, they're an easy fix. Review Source VR Verified Reviewer Corp Communications Dorector Civil Engineering Used the software for: 1-2 years ### "Constant Contact needs some changes" March 28, 2024 5.0 if they could fix a few minor things I would love it more than like it. Pros overall its pretty easy to use. nice templates ready to go. Cons its very difficult to do a few simple things like make the gaps in between the items less. Also, I would like more freedom in moving boxes/spaces to where I want them. like putting to pics right next to each other. Had to go to an online tutorial to help since there was none on the CC site. Still did not get it figured out. Reason for choosing Constant Contact we are still trying it out even though it has been 2 years Review Source AN Adrienne N. Corresponding Secretary Fund-Raising Used the software for: 2+ years ### "Frequent User" June 13, 2022 5.0 It is a comprehensive, well-designed tool. Any time I thought, "wouldn't it be great if I could do X with this program", I would look it up in the help section, and more often than not, that feature existed. I enjoy working with it. Pros It is so easy to use. When I first started using it, a colleague showed me the basics and everything else I was able to figure out just by using it more. And when I needed help with something, a quick search in the help forum or a chat with tech support resolved the issue on the spot. Cons I have no real cons to report. Sometimes when typing text, a weird glitch happens and the cursor will move and the text appears in a different place, or text disappears on me while typing. But I just hit undo and the previous text reappears. It hasn't ever caused a problem. Review Source JB Jacqueline B. Career Coordinator Education Management Used the software for: 2+ years ### "Gone with the Wind" August 30, 2022 3.0 I stopped using this software once more effective and interactive ways of engagment became available. Pros I liked it was user friendly when I used it for a contact list when I was a blogger. It's your basic way to keep in contact with others without engagment. Cons There were very few features and templates that allowed me to share news. I also used it when I taught school in earlier years as a newsletter feature. Again, it needs more bells and whistles and/or updates to make it more cutting edge. Review Source SL Stephanie L. District Director E-Learning Used the software for: 2+ years ### "Great for Managing Email Campaigns" February 6, 2024 5.0 Pros It's easy to set up and manage. You can go back and recreate similar campaigns. Setting up templates has been a lifesaver. Cons Sometimes it's hard to sort through back campaigns. Review Source CS Connie S. owner Consumer Services Used the software for: 1-2 years ### "reviewing " December 28, 2023 5.0 Pros lead generator and ease of emailing to clients Cons the price to send emails is insanely high Review Source VR Verified Reviewer Associate Director Higher Education Used the software for: 2+ years ### "Great email marketing software" September 16, 2020 5.0 Great email marketing software with many tools for success. Pros Easy to use, synced with internal database easily, and gave us great analysis and reporting on our emails. Cons Overtime we were looking to do more with testing different versions of emails. For example, a software that could send an email with two different subject lines or body content and then see if one was performing better than another before sending out another wave of the same email. This software was still really great - has so much to offer, easy to use, and perhaps it has already expanded on what it offers. We moved to another software recently and i'm sure companies keep expanding on what they offer. Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.