# Page 25 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is Constant Contact the right CRM solution for you? Explore 2911 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2911) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 25 - Reviews of Constant Contact ## Showing most helpful reviews Showing 601-625 of 2911 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Karina Sofia C. Diseñador Gráfico Leisure, Travel & Tourism Used the software for: 1-2 years ### "Increase your sales and reach more customers with Constant Contact." September 15, 2018 5.0 It has helped me a lot to increase sales and get new clients, I think that this system is very efficient if we use it properly. Pros This is one of the best systems to create email marketing campaigns, it is very easy to use compared to other similar systems and contains features and functionalities that facilitate the development of email marketing strategies. There are many predesigned designs that we can choose to create our campaigns to provide an attractive and professional visual effect, we can also create our own designs easily, we simply drag and drop the items we need. We can segment our contact lists in a very simple way, it also allows us to incorporate forms on our websites to add subscribers. We can make an analysis of our campaigns and improve results since the system allows us to carry statistics of the shipments that we do. Cons What I do not like very much about constant is its price, I think it is a bit expensive and its support management system is not so good, but in general it is a great system. Review Source JE Jennifer E. Secretary Non-Profit Organization Management Used the software for: 2+ years ### "Great software for email management" April 1, 2024 5.0 Constant Contact is an incredible tool to manage our meeting members, our meeting minutes and easy to facilitate. The email management tool is better than any other product that I have used in the past. Pros Easy to use and manages email campaigns well. Love the contact list and campaign tracking history. Cost efficient to use for non-profit organization. Love the ability to schedule reminders ahead of time. Cons Calendar is hard to navigate at times. Reason for choosing Constant Contact Cost. Brand recognition is strong with a good reputation. Review Source BB Brittany B. Media personality Media Production Used the software for: 6-12 months ### "Constant Contact important for company emails" May 26, 2022 5.0 Overall. I fully enjoy using constant contact. Pros I really enjoy the organization capabilities that constant contact allows for businesses. This software makes it easy to store, collect, and send blast emails to potential clients. Cons The biggest con is once you stop using you the software you could possibly lose your stored emails— make sure to back those saved email contacts up. Review Source RM Robert M. Station Manager Broadcast Media Used the software for: 2+ years ### "Keeping In Contact" July 12, 2023 5.0 We have significantly increased event participation and fundraising events income. Pros Once Constant Contact is deployed messaging becomes efficient and effective and it allows us to keep an event in the front of subscribers and members right up to te day of the event while using minimal personnel resources to reach large audiences Cons Deployment and initial data entry is time consuming. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Constant Contact ease of use and scalability. Review Source SS Solange S. Dono Marketing and Advertising Used the software for: 6-12 months ### "Contato constante avaliação " June 5, 2023 5.0 Excelente, fácil de usar e aumentou bastante o número de leds para o meu negócio Pros Excelente aplicativo, fácil de usar,está dentro das minhas expectativas Cons Até o momento não tive nem um aspecto que desabone o aplicativo Review Source KC Kristen C. Director of Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Email Contacts" November 11, 2019 5.0 My overall experience with Constant Contact has been wonderful. Constant Contact allows me to reach a lot of individuals in a short period of time and helps ensure that all contacts ar maintained in one database. Pros What I like most about this software is the ability to reach a lot of client, customers, vendors, donors, etc., quickly as well as the ability to locate contact information on these individuals from any point intime in which we interfaced with them. The software helps us ensure effective and timely communciation which drive donor retention, fundraising, enrollment, etc. Constant Contact is an essential investment for all nonprofits. Cons What I like least about this software is that it does not recognize duplicate individuals; we have to screen and purge those entries ourselves. Reason for choosing Constant Contact We were only using an EXCEL spreadsheet which was very time consuming as the data entry tool a vey long time! Review Source JA Jaycee A. Business owner Arts and Crafts Used the software for: 2+ years ### "Good for price but outdated " December 17, 2022 3.0 It’s fine but I didn’t stay with them. Found omniscend better for customizing my emails to better fit my brand Pros Easy to use and organize campaigns. Customer service was friendly and eager to help. Great looking templates Cons It’s really hard to customize outside of their templates. Canva is integrated but it’s also really hard to use and actually apply to the templates Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Constant Contact Price Review Source BG Bill G. Financial Secretary/Administrator Religious Institutions Used the software for: 2+ years ### "A complete email tool!" September 6, 2022 5.0 Our success rate is measured by the "opening rate" and we can see that better than 60% of our mail is opened. Pros The software provides a wide range of templates that can be modified for any audience or subject or you may design your own. It also allows us to schedule our outgoing messages for the desired time or date in advance. Cons Finding the best template among so many! Review Source MH Michelamonè H. REALTOR Real Estate Used the software for: 2+ years ### "Constant Contact is a Constant in My Business." April 15, 2021 5.0 I have not been able to find anything that is a good enough replacement for Constant Contact. So I am very pleased. Pros Being able to schedule a series is the best for me. So I can set up emails to go out based off certain phases my lead is in. Cons That I can not edit something I created online from my phone. Because I use my phone more than my laptop, this functions is a must. Review Source DA Daniel A. Marketing Manager Education Management Used the software for: Less than 6 months ### "Super easy to use, less functionality that Mailchimp but not necessarily a bad thing" July 18, 2019 5.0 We use Constant Contact for marketing, admissions and development emails. We recently made the switch from MailChimp to Constant Contact because I, as the primary user, was wanting something that would be less labor-intensive. While having fewer features and customizable content as Mailchimp, it's nice not having to hand code anything. Additionally, it seems to provide a similar experience regardless of browser. With Mailchimp we kept having diplay/layout issues with recipients viewing in Outlook 365 on a PC. Pros It's simple. Drag and drop editor is dummy proof. Very simple to build emails and automations. Ability to do emails with multiple columns. Cons Not able to do edge-to-edge designs and the footer is less customizable than our previous email software (Mailchimp) Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) While having fewer features and customizable content as Mailchimp, it's nice not having to hand-code anything. After Mailchimp updated their interface in 2018/19, we found a number of display issues that appeared for recipients using Outlook. Mailchimp did not offer three column photos with text, a feature we needed for our newsletter. The new image editor that Mailchimp added in 2019 is frustrating. Whenever I'd upload an image, I then had to click to resize it, save it, then click edit again to make any additional changes. For some reason it would never let me do everything at once. This seems like a little issue, but the frustration of waiting for the image to process was too much... Lastly, Constant Contact has a feature for readers to do a survey inside of the email. Since our newsletter doesn't have click throughs, this feature is beneficial to judge actual engagement. Review Source VR Verified Reviewer Marketing Coordinator Oil & Energy Used the software for: 2+ years ### "User friendly email marketing platform with useful campaign tracking tools and a simple interface." December 7, 2017 4.0 Easy to use email marketing platform with a professional looking interface and excellent reporting features. Pros Constant Contact is one of the best email marketing platforms because it offers a variety of built-in templates. It even indicates which templates will display correctly on mobile devices. The templates are easy to customize in Constant Contacts editor. Creating, uploading, and managing contact lists is also very simple. The contact manager allows you to assign tags to contacts to track how they signed up for your email list, how long they have been a subscriber, etc. Cons If you are looking for an email marketing platform that offers marketing automation, pass on constant contact. It does offer a basic automation for the first few interactions with customers but, does not allow you to adjust your marketing to your customer's specific actions. Review Source VR Verified Reviewer Project manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Trusted standard bearer for mass mailings" July 30, 2021 5.0 Our company has used constant contact for many years and it has served us well. We will likely switch to a different software provider that has better integrations with our CRM. Pros Easy to use for our newsletters and other pay information pieces to our subscribers. It's reliable and a very stable tool that we can depend on. The back end analytical tools are good as well. Cons No complaints. It's good for what we need. We will likely switch from constant contact in the future to another app that better integrates with our CRM. Review Source DK Dennis K. Chief Executive Officer Information Technology and Services Used the software for: 1-2 years ### "Wicked digital marketing tools that sets you apart from your competitors " August 4, 2023 5.0 Constantly keeping in touch with existing clients via premade templates and automations has increased engagement and driven sales. Pros Creating an atmosphere where I can effortlessly engage clients, keep up with my customer needs via automations and using ready responsive email templates on the go. Cons Nothing to dislike about Constant Contact so far. On the contrary, I have received consistent results since I began using this platform. Review Source KW Kimberly W. Owner & CEO E-Learning Used the software for: 1-2 years ### "Great email campaigns!" March 6, 2023 5.0 I used Constant Contact as my major campaigning tool leading up to a national conference that I hosted. It helped me create community. I got tons of feedback from the listserv that the emails looked amazing. It boosted my registrations and helped everyone stay up-to-date on what we were planning. Pros The emails looked great! Plus, it was so easy to drag and drop items to build a newsletter/email that I really wanted. It was like canva with it's drag and drop functionality, which made it really easy! Cons I wish there were more stock pictures to use. More ability to edit pictures within the software. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Constant Contact integrated with the CRM I was using at the time and I was able to get a discount based on a membership I had through a professional society. Review Source Kenneth M. COO Non-Profit Organization Management Used the software for: 2+ years ### "CLIENT CONTACT MADE EASY" December 14, 2018 4.0 We utilized Constant Contacts after the business went away from using MS Access. This opened up a whole new world for client and customer communications. When the organization adopted its new CRM, we were told by the CRM managers that CC was not compatable and that we would have to utilize another software to send out mass emails, but this also entailed us to import client/customer contact data into the other software before mailings were sent. The CRM system then updated and CC became the preferred software for email connection with the CRM data base. A CC tab was even located directly on the main CRM page as part of the CRM menu. Drafting and sending emails out without having to export any information and having the preselected group being pulled directly from the CRM into CC made emailing VERY easy and updating account information even easier. Pros Constant Contact is now directly integrated into the CRM system that is utilized by the business. Makes this extremely easy to generate mass emails to filtered groups as well as seemlessly update our "do not email" list of within the CRM. This is all done directly through CC back to our CRM without office staff having to manually indicate this within the CRM data base. Cons Using templated email formats for letters, flyers, etc.. is easy but putting together custom projects is a bit more labor extensive. Review Source VR Verified Reviewer Administrative Director Used the software for: 2+ years ### "Loved working with Constant Contact" July 2, 2018 5.0 Great software for sending to multiple clients and prospects at one time. Pros This software was a great way to reach out clients regarding up coming workshops. We also used them to send Birthday Cards to our clients. Great software. Cons I cannot think of one con about this software. I will say the only reason we are no longer using them is that our IMO created their own software and we like the fact that we can do just about everything we need with our IMO. Love having everything with one Vendor. Review Source VR Verified Reviewer Owner / Operator Management Consulting Used the software for: 2+ years ### "Great product, but they do charge more for it" September 12, 2018 5.0 I have been recommending and getting my clients to look at Constant Contact for years now. They are a reliable company in the email marketing arena and they offer solid performance and support, albeit at a slightly higher price tag. I will say though, you do get what you pay for, and all of my clients that have used them really like them. I have had several switch to other services, but it has always been due to price not performance. Pros \- Excellent delivery of email to inboxes - Solid interface to design, schedule and send emails from - Good reporting on the back-end to track user interactions with emails - Good support when you need it Cons \- They are a bit more pricey than other similar services. They are like the Verizon Wireless of online emails; they do tend to perform the best but at a higher price tag - Their template designs have been a bit dated and do not look as nice as some of the other systems out there Review Source JS Jill S. Assistive Technology Specialist Hospital & Health Care Used the software for: 2+ years ### "Constant Contact is the best way to connect!" November 16, 2022 5.0 We are able to tell our stories through constant contact, which is imperative to nonprofit organizations. The ease of adding links for donations, creating invitations and the Canva integrations are so helpful. Pros Easy to use, lots of options to customize emails and campaigns, suggested best times to send emails and it consistently looks good! Cons nothing- we use it regularly and like all of the options. As a nonprofit, though, we would love a nonprofit discount! Review Source Nikki S. Owner Marketing and Advertising Used the software for: 2+ years ### "Versatile for Email Marketing" December 17, 2023 5.0 But I have become accustomed to building emails outside of constant contact with an HTML builder and importing the code in. Constant Contact handles this well. I just have to make sure to include the preheader in the HTML code. Pros I use Constant Contact for client marketing emails. One of the features I appreciate is the ability to resend emails specifically to people who do not open your first email. This is a feature that’s easy to utilize- you just set the day/time and revised subject line. I also appreciate the ease of segmenting contacts and Zapier integrations. Cons Nothing specific comes to mind that I dislike. Review Source PE Paul E. owner Internet Used the software for: Less than 6 months ### "Constant Contact - ZERO Contact with Customers " March 28, 2023 1.0 The worst company Ive ever tried to work with from a support perspective- Look elsewhere for an alternate- DYOR Pros Nothing. Owing to the inability of the support team to fix my issue. I emailed at least 5 times over a two week period with ZERO response. In fairness they have returned my payment as I received notification from my bank. but no email or any communication to tell me this has happened Cons The customer support levels are appalling. If you live in Asia, then look elsewhere for a solution Review Source Ember U. Newswire Writer Non-Profit Organization Management Used the software for: 1-2 years ### "Leader in the field of contact/customer management" February 20, 2019 4.0 I use constant contact to manage membership, agencies, committees, and workgroups. Pros Constantcontact allows me to easily create and recreate templates for mass emails, which I send regularly. I can embed images, documents, and links without using any outside software which is a big plus. I love the ability to tag and send messages to groups. Cons I wish that this software had better options for getting individuals signed up for different mailing lists. While we are able to set up easy sign up for our newsletter, for example, we send out information to subgroups, committees, and fully different groups and it's just not as easy as it could be. Review Source Krystina B. Business Development Manager Veterinary Used the software for: 2+ years ### "Makes Marketing Quick and Easy!" February 4, 2019 5.0 Pros I absolutely love how easy Constant Contact is! The templates they provide are so cute and different and are great for any holiday! Being able to schedule emails months in advance is the best thing ever and a huge time saver! Cons We have a large number of clients in our database and the contact section can be a little overwhelming sometimes. I do wish it was a little more easy to sort our clients into different lists but still not a deal breaker from using the software. Review Source VR Verified Reviewer Project Manager Graphic Design Used the software for: 2+ years ### "Helpful for email marketing" April 4, 2024 5.0 Pros Constant Contact is user friendly and allows us to generate email marketing campaigns to clients. Cons Constant Contact can be glitchy at times Review Source WO Wilson O. Web Designer Information Technology and Services Used the software for: 6-12 months ### "Constant Contact Review" December 26, 2022 5.0 Pros In the 8 months I've used their service, I've found that all of the templates are mobile-friendly and can easily adapt to different screen sizes. Furthermore, each template comes with placeholder text that gives me ideas for what I could include in the template. This is especially helpful for me when I'm feeling stuck for ideas or pressed for time.I also have access to hundreds of customizable templates and layouts with Constant Contact. No matter what my preference is - whether I want something bright and eye-catching or something regular - there is a template for me. Plus, I can use the search bar to easily find templates that match the requirements of my campaign by entering keywords. Cons Pricing is my only complaint. While the initial plan begins at $9.99 per month, the cost increases quickly based on the number of contacts you have. For instance, if I were to grow to say over 5000 subscibers, the base plan would cost me $80 per month. In addition, some features, such as text marketing, are add-ons and require an extra fee to use. Review Source VR Verified Reviewer Web Manager Non-Profit Organization Management Used the software for: 2+ years ### "Constant Contact for Non-Profits" November 9, 2023 5.0 Pros Simple and straight-forward to setup and it was very easy to copy old campaigns and re-use them to a new audience. We had a standard template that we would use and just copy to the next event. Cons Paywalls and contact limiting. Once you hit a certain amount of contacts they up-charge you. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.