# Page 27 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 27 - Is Constant Contact the right Email Marketing solution for you? Explore 2923 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2923) [View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 27 - Reviews of Constant Contact ## Showing most helpful reviews Showing 651-675 of 2923 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MA Melanie A. Consultant Non-Profit Organization Management Used the software for: 2+ years ### "Great Resource for Email Mktg" June 25, 2023 4.0 Constant Contact is a great solution for automating email communication in mass. It’s tried and true but has some great competition. Pros I like that Constant Contact is a simple and straightforward solution for email marketing. It has some plans that are affordable and that offer a range of features to improve usability. It allows you to send countless messages at a time which is helpful for new campaigns and has some cool features that include subject line generator and customized lists. My nonprofit clients seem to enjoy it more than my small business clients and feel the learning curve isn’t super sharp. Cons Some of their competitors offer free plans which can be more appealing for some of my small business clients. App integrations are somewhat limited. The limitation requires extra steps to create work arounds for CRMs like Salesforce which isn’t super helpful for effectively managing time and tasks or you have to pay a significantly higher price. Some of its competitors are more robust, more cost effective, and easier to integrate. Reason for choosing Constant Contact Familiarity. Some of my clients chose for the same reason while others opted to switch. Review Source TR Tessa R. Marketing Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "An Easy Email Platform" May 8, 2024 4.0 Pros I like Constant Contact's ease of use. Things aren't incredibly complex, so I feel like that speeds up our work. Cons There isn't a lot of ability to customize emails based on our needs. Though it gets the job done, there are things I wish we were able to adjust that just aren't available. Additionally, mobile/tablet responsiveness isn't an option, so our emails show up differently depending on the device used. Switched from [emma](https://www.capterra.com/p/217003/emma/) We made the switch because we needed something that would work seamlessly with DonorPerfect. Review Source KM Kimberly M. Stewardship Coordinator Fund-Raising Used the software for: 2+ years ### "Great For Our Newsletter" November 18, 2022 5.0 Pros Constant Contact is a great program as we can create our content in other programs and upload it or create your email in the template. Cons No cons. It does exactly what we need it to do for our organization Review Source Carly E. Operations, Screenings & Event Manager Entertainment Used the software for: 2+ years ### "Seamless experience - works as it should and how we need it to." July 6, 2018 5.0 Email templates, event management and mailing list management. Pros The features and the ability to amend templates simply. The database management is excellent and the reporting helps to know what people will respond to. WE use the event function for all our events and has the features we need. Cons The events checkin app isn't great as the only info it gives you is name. I would prefer to be able to see more info and to sort it alphabetically. Review Source VR Verified Reviewer Graphic Artist Government Administration Used the software for: 2+ years ### "Constant Contact is a Top Notch Leader in Email Marketing Software" April 6, 2019 5.0 I have been working in Constant Contact across different companies throughout my career and now for different departments within the CIty of Santa Barbara where I work. In addition, I just started a 6 month campaign to promote an upcoming high school reunion and had the best experience with Customer Service. Staff acknlowledged my experience and took into account the needs of my latest campaign to customize a solution for the reunion. Every experience I have had with Constant Contact has been excellent. Pros Constant Contact is easy to use, has great design templates to use as a base for any campaign or event, is very customizeable, has excellent customer service that truly want to work with you for a better product and has been the leade rin this field since its inception. Cons I don't have any cons. I recently needed help with a non-profit campaign but didn't want to use a free solution for this I had hoped my trial would allow for more emails, but when I spoke with customer service they helped me adjust my account to get it where I needed. I was disappointed until I spoke with a customer service person who is now working with me on this campaign. Contact contact overcame my objections though excellent customer service. Review Source TM Tahir M. Digital marketer Farming Used the software for: I used a free trial ### "Email marketing at its best " January 15, 2023 4.0 Every thing was moving fine until when they suspended me from the platform and are making it very difficult for me to gain access to the platform. If to say you will work on account retrieval after suspension that will make you the best email marketing platform. Pros Constant contact is very easy to use, it enable businesses to manage email and social marketing and lots more . Cons I sign-up for constant contact when I'm studying digital marketing with Google using Coursera, I signed up for free trial and after 3 weeks my account got suspended just because I didn't used the platform for more than a week Review Source VR Verified Reviewer Missions Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Tried and True!" January 2, 2019 5.0 Overall I am pleased with the software and recommend it as an option for smaller organizations or common interest groups. Pros The usability of Constant Contact is what has kept me recommending the platform to others! I have now used the software at 2 different nonprofit organizations and each time it has always gotten the job done. Both organizations were relatively small (10-30 employees) and I served as a primary user at both organizations. There were times when I wouldn't be able to add or change information to our newsletters and I was able to leave directions for a newer user to make changes. A basic knowledge of Word is pretty much a sufficient background to have and you can learn the other skills along the way. Cons The only thing that presented a struggle at times was the formatting based off of different email systems. We can send test emails out at times and everything is lined up and working well, but once the actual email was sent there would be formatting issues. This was frustrating when we had worked painstakingly to get the information lined up and in order, only to have it change when the final result was sent out. Review Source MS Matthew S. Pastor Religious Institutions Used the software for: 2+ years ### "Solid, Reliable Email Marketing with a Great Look" October 13, 2022 5.0 An all in one solution to create, schedule, engage, and manage your email marketing campaigns and more. I have been very pleased with content, service, and reliability. Pros Constant Contact is a reliable leader in email marketing and their user interface is simple and easy to use with a good variety of templates and options. The recent addition of creating target groups was welcome. Scheduling is a piece of cake and the analytics are top notch. Cons It would be great to have a larger variety of email building features, however the current options are plenty sufficient. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Options based on our needs at the time. Review Source AH Adam H. Project Manager Information Technology and Services Used the software for: 1-2 years ### "Email marketing system for business" June 2, 2024 4.0 A smooth system that provides all our email needs Pros It is a great email system for our business to reach customers andbtrack engagement Cons The costings can be quite steep sometimes Review Source CG Christine G. Account Manager Marketing and Advertising Used the software for: 1-2 years ### "Constant Contact Has Evolved to be Even Better" September 26, 2022 5.0 Compared to other email marketing platforms, Constant Contact is the leader for feature set, execution, CAN-SPAM compliance, and their additional features like SMS campaigns and automated email drip campaigns make management of similar campaigns much more efficient. Pros Constant Contact makes almost all aspects of email marketing streamlined and easy to do. The automated email function is much easier to set up and operate than competitor platforms. List, contact, and asset management are all well designed such that they work without issue and save time for the email marketing manager. Cons It would be ideal to have the ability to edit template HTML, even for just small edits. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Constant Contact's support team is excellent and very helpful. Review Source VR Verified Reviewer President Hospitality Used the software for: 1-2 years ### "Great Product!" November 11, 2023 4.0 Pros Easy to deploy for someone that doesn't have much experience. Templates are easy to use and varied. Cons Pricing could be a little less, especially for smaller businesses on a budget. Review Source VR Verified Reviewer Freelance Marketing and Advertising Used the software for: 1-2 years ### "Constant contact y tu vida será fácil" November 4, 2022 5.0 Se resuelve dar seguimiento a las campañas de correo y quien contesta y quien no Pros Sus funciones para campañas masivas e interactivas Cons Al importar adecuar los campos es tedioso Review Source VR Verified Reviewer commercial agent Alternative Medicine Used the software for: 1-2 years ### "practical and indispensable" January 3, 2023 4.0 Pros The platform is very easy to use and comes with a number of customizable features that you can use to create engaging emails. Cons There are a lot of features and it can be overwhelming to try and learn everything at once. It's important to make sure that you're using the software to its full potential so that you can get the most out of it. Review Source Michael H. Co-Founder | Creative Director Marketing and Advertising Used the software for: 6-12 months ### "Great tool for email marketing and social media" December 31, 2019 4.0 We use Constant Contact to manage several clients' email marketing, and it's proven to be an all around solid tool which lets us built out campaigns in minutes. I highly recommend Constant Contact! Pros Constant Contact has come a long way in the past few years, with the addition of new tools and UI, helping it keep up with competitors such as MailChimp. The drag-n-drop email designer is great, with integrations such as social media, Woocommerce, and more. Overall, Constant Contact is easy to use for email marketing, better priced than the competition, and is a great tool to manage all of your email contacts. Cons In some sections/features of the site, the interface is a bit clunky and can be a bit difficult to figure out what you're trying to achieve. The social media section in particular is a victim to this, and isn't as intuitive as some other platforms. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Better priced, easy to use, better integrations. Review Source Michelle D. Owner, Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to Use Email Marketing" March 26, 2020 5.0 They have attractive, easy to use templates; friendly, helpful customer support; and a vast photo library. Pros They provided tutorials on how to create your own customized templates, so you don't have to recreate the wheel every time you want to send a recurring email that needs a uniform look, such as one with weekly appointment openings Cons It autosaves all the time. While this shouldn't be a problem, when it does this while your composing your email, you get a save error and have to redo/retype whatever you were doing while it was trying to autosave. It does this at least once per email. Review Source VR Verified Reviewer Founder Education Management Used the software for: 6-12 months ### "Machine Gun Mailer" September 23, 2022 3.0 Pros This software sits well in a class if the class was Mail distribution, simple and straight forward if you need to broadcast to the masses. Cons This is not the right platform if you are wanting to run regular campaigns Review Source Declan D. Chief Growth Generator | Digital Growth Strategy and Execution | Growth Hacking | Mentoring Internet Used the software for: 2+ years ### "Constant Contact is old email software that blasts emails well, but the rest not so much." June 14, 2018 3.0 Pros It is easy to use, if all you want to do is upload a bunch of emails and send out. Sure you can segment a little, but nothing close to other tools that were created more recently, or updated. Constant Contact does offer many templates, but again if you send templates with these designs and that many images, deliverability is so so. Cons It's inflexible, unable to take a list and break it out into segments easily. Automations are not even applicable here, but basics like good tagging and following up on visitors is missing. While you can segment your list, this software is still stuck in the old days when opens and clicks were the sole measure. Plus they don't pull in extra data to give you a better idea of your contacts, like social media presence. Review Source Josh K. Graphic Designer Real Estate Used the software for: 2+ years ### "Oldest and Best Email Newsletter Software" May 8, 2020 5.0 Constant Contact provided us with a way to send out newsletter or "coupon" type emails every few days as needed to update the customer base on what was available in real estate. Pros I went to a local free course offered by the company and they taught us several tricks. They run courses free sometimes, other times you pay a small fee. Cons Sometimes the email newsletters would not be able to be easily compiled by Microsoft Outlook, which many users use. Review Source Jennifer R. Owner Design Used the software for: 2+ years ### "CC is easy to use for beginners" February 9, 2021 4.0 I have used Constant Contact for two clients for years. Creating an email (from a template I created and saved) to sending an email takes minutes. Other than it lacks certain bells and whistles, I've had no issues using the program weekly. Pros CC makes it easy for new users to set up contact and create their first email. Pre-designed templates are a great benefit. Pick a template, change the images, add text, add contacts, click send! Uploading contacts is as easy as importing a spreadsheet. Cons Creating your own default template is nigh impossible; it can be done with some cumbersome finagling though. Design elements are limited and changing the theme should be easier with more options. Review Source VR Verified Reviewer Client Experience Manager Accounting Used the software for: 2+ years ### "Constant Contact " December 8, 2018 5.0 I use this platform once a month to send out a newsletter for my company. I have also used for event invitations, surveys, and webinar invitations, so it's a fairly versatile platform. I do prefer it over Emma, Mailchimp, etc. Pros I evaluated three different email management tools before landing on Constant Contact. While most platforms are fairly similar, I thought CC offered the most professional looking newsletters and were easiest to build. One of their designers designed a template for us to use, and I highly recommend going that route if you aren't a marketer or designer and find yourself sending out emails for your company. The templates look great and are super easy to customize. Cons I sent out a few events invitations and didn't find them to look as good as some of the alternatives. Review Source VR Verified Reviewer Board Member Non-Profit Organization Management Used the software for: 2+ years ### "Affordable, comprehensive, User friendly" July 26, 2021 5.0 Great Product. They have spent the time to get everything right. Easy of use is great and does everything it says it will. Pros Email list functionality is excellent. Allows you to categorize your contacts. The wysiwyg email editor works well and very user friendly. email tracking and reporting was well-done and very helpful / informative. Cons Their tier (number of contacts) / payment scheme is a little stingy. For a non profit, it makes things difficult. Review Source AL Adri L. Marketing Coordinator E-Learning Used the software for: 2+ years ### "Very Limited Design Features" February 7, 2023 3.0 Constant Contact can be really frustrating. If you have a vision for the look of your email campaign, you may not be able to achieve it because their builder is so limited. Pros Constant Contact provides the basic analytics that you need to monitor an email marketing campaign's progress. They're easy to understand and I appreciate that they showcase metrics (like opens and clicks) in percentage as well as whole numbers. Cons The email builder has limited design features and is extremely finicky. There are only a few font choices, you can't upload background images without them becoming a tile pattern, the spacing often comes out looking odd. Plus, there's really no way to make an email that looks decent on mobile. Constant Contact's templates always look terrible on mobile in my opinion. Review Source Shawn B. Small Business Owner Retail Used the software for: 6-12 months ### "Works great and affordable." November 17, 2019 5.0 I have been using this software for a while now. It has helped me increase my conversion rate significantly especially due to the analytics. Pros It is a pretty complete email marketing software. It is very user friendly and easy to use. Creating emails and templates is a breeze. It has great analytic options. Cons It’s a little glitch with editing. There are a few limitations especially when trying to insert a video. Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) I wanted to try a different platform and I am happy I did. It helped to increase my conversion rate better than Klavyio Review Source lM lynn M. Owner/ salesperson Retail Used the software for: 2+ years ### "Staying In Contact with those who matter" March 12, 2019 5.0 Great- highly recommend it for any industry that needs to be in contact with a large number of folks. This software makes it so easy and I can see its use across all industries. Pros Ease of use- it is a breeze and actually fun. Lots of functional uses and just a breeze to create something quickly and creatively. Time is money and this software saves me HOURS and HOURS and therefore more than pays for itself. My customers love it- particularly when I attach photos. I can send out a post and within minutes of delivery, I am getting phones to put something aside for a client. Great investment Cons Nothing really- I like it all. I have never felt like it was missing anything I needed and it is so easy to use. Best of all, I have NEVER had to call customer support and that is a good sign. Never needed to- it is that easy to use Review Source Aaron D. Owner Internet Used the software for: 2+ years ### "Easy to use and has a good nonprofit rate" June 5, 2018 4.0 Easy to use, reliable email delivery, and affordable. Constant Contact was one of the first and remains one of the best. Pros 30% off for Nonprofits , I always like to see these discounts - shows you that the company cares! Constant Contact was one of the first email automation solutions and remains one of the best. Several of our clients use and love it on a daily basis. There's plenty of support, WP plugins, other tie-ins and documentation for most of what you'd want and it's easy to use. It's has been and will continue to be one of the email solutions that we recommend to our clients. Cons There are some limitations with their auto-responder but not everyone uses or needs this feature. They have a good library of email templates but would still like to see some new ones. Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.