# Page 28 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 28 - Is Constant Contact the right Email Marketing solution for you? Explore 2923 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2923) [View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 28 - Reviews of Constant Contact ## Showing most helpful reviews Showing 676-700 of 2923 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Account Manager Staffing and Recruiting Used the software for: 1-2 years ### "Constant Contact" March 30, 2022 5.0 I personally use it for marketing purpose in which yes it has been a great help. Pros I use Constant Contact for couple of time in a week and specially for Mass email, with various individuals conveying explicit substance. Constant Contact handles this pretty well. Cons Its interface can be considered as old fashioned but it doesn't effect the job. Review Source BM Bre M. Advocacy Manager Education Management Used the software for: 1-2 years ### "Easy Way to Send Communications" October 14, 2019 4.0 Overall, I've been very happy with Constant Contact. The system allows me to store sufficient data and create multiple groups to send messages to. The system also sends communications quickly and offers some basic metrics to track efficiency. For my needs, it checks all the boxes. Pros I am a writer, not a designer, but I frequently need to send newsletters that appear professional and polished. Constant Contact makes it easy to format content into an aesthetically pleasing format without a ton of effort on the part of the user. I can easily plop in images, text, and the like, and the system will automatically center, figure out spacing, and all the other things that make the message look neat and clean. Cons The footer on the end of messages is more noticeable than ones from competitors. It is very clear that messages come from Constant Contact once you scroll to the bottom, despite the sender info and subject line making it appear like the message came directly from an individual. It does seem more spam-y than other messages, but the ease of sending to groups makes up for this in my opinion. Reason for choosing Constant Contact Constant Contact was more affordable than other products. While competitors offered more bells and whistles, Constant Contact offered exactly what we needed at a price we could afford, without a ton of up-sells. Review Source Carlos Aogusto M. Director General Used the software for: 2+ years ### "Great tool for Email Marketing..!" April 27, 2018 5.0 It has been a great help to promote the services of my company and reach a greater number of clients. In my experience, it is the best tool for email marketing compared to others I have used. Pros It is very easy to use, and offers predesigned templates that can be used to promote any type of product or service and I think it is an excellent tool to reach many potential customers and grow your company. We can also use metrics to measure the effectiveness of our emails sent, clicks received, opening rates and bounces. I can say that it is a very effective and beneficial tool for any type of company. Cons It's great but maybe it's a bit expensive if your contact list is too big. They have good anti-spam policies so you should be careful with your contact list and the campaigns you send. Review Source KL Kara L. Marketing Coordinator Commercial Real Estate Used the software for: 2+ years ### "Good - not great!" August 26, 2022 4.0 Pros I love that we can expand off our past campaigns and the analytics are very helpful. Cons Feels very limited design wise. I wish there was more capabilities to create better email marketing campaigns in site. Review Source Christian M. Perito en Administración de empresas Accounting Used the software for: 6-12 months ### "Excelente aplicación " September 25, 2023 5.0 Es una aplicación que la podemos llevar en nuestro teléfono que nos mantiene al tanto de nuestro correo electrónico. Ÿa que nos mantiene alertos a cada uno de correos ya sea de trabajo o de vida social . Y la información es muy bien resguardada . La recomiendo . Pros Es una aplicación muy buena e importante ya que nos permite darle seguimiento desde nuestro teléfono la aplicación. Cons No hay nada malo en la aplicación. Muy recomendada Review Source GM Gary M. Founder Marketing and Advertising Used the software for: 2+ years ### "Best System for Marketing Emails" April 2, 2022 5.0 We love it. You can manage email lists, subscribers, clients, and more. Pros Constant Contact should be your only choice for marketing emails. It is easy to use and comes with more features than pricier alternatives. It helps you stay true to your brand and messaging. Cons No real complaints here. I would like to see the Constant Contact logo/branding removed from all messages. Review Source EA Emmanuelle A. Practice Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Good service" October 5, 2023 5.0 Pros It is fairly intuitive to use so I can get my campaigns out easily. Cons They could improve the texting feature and customer service. It is very difficult to talk to anyone there if I ever need help. The chat isn't helpful as often times it still requires you to speak with someone by phone. Often I get frustrated and give up. Reason for choosing Constant Contact More professional looking Review Source SD Sheina D. Owner Marketing and Advertising Used the software for: 1-2 years ### "Constant Rocks!" June 23, 2023 5.0 It was very easy to navigate and operate Pros I could schedule by ads and promos. Schedule follow up/ 2nd attempt emails Cons The learning is a bit extensive due to new additions so you might need a training call for some options to complete set up. Reason for choosing Constant Contact They have increased their service options. It’s no longer just simply email marketing. Review Source JM Jeanette M. Owner Marketing and Advertising Used the software for: 2+ years ### "Best Email System with the Best Customer Service! " May 9, 2022 5.0 Pros The ease of creating professional looking emails and the templates are super easy to use. Cons I have not complaints. What is offered works fast and efficient for me. Review Source SR Sam R. Community Director Management Consulting Used the software for: 2+ years ### "Email campaigns at its best" December 6, 2022 5.0 Pros The ease of use and variety when building email campaigns. Cons The need to require a two-factor authentication for all users for every login. Security protocols should be available to the end user to elect and not be made a requirement. Review Source DB Dee B. Development Education Management Used the software for: 2+ years ### "Great features but there are problems" January 11, 2024 3.0 Pros I like that we can see if a person receives an email, if they open it, when and even on what device. That is AMAZING! Also, that it is intuitive to use. Cons Constant Contact REALLY needs to work on the auto save and saving in general. Sometimes even when I press the save button, nothing happens. It doesn't save, I will need to log in and out 2-3 times for the change to save. It is extremely frustrating when this happens. It is not all of the time but I believe it happens at least 2 times a week. When I have contacted someone about this they said it was due to maintenance but it happens again. Review Source Joël T. Senior Web Developer Computer Software Used the software for: Less than 6 months ### "A blazing flare for marketing automation, most importantly email marketing" June 20, 2023 4.0 A great tool for marketing automation. It's extremely affordable and simple in nature Pros In terms of pricing model, ease of use, and client experience-Constant Contact is great. I worked with it for approximately 3 months on projects for clients on Fiverr and I can confidently say that it's worth trying if you intend to drive results for your marketing projects.Every single feature in the app is easy to manipulate and it's got lots of cool templates too. Cons Constant Contact is slowly driving off the tracks, I mean, a few years back it was purely for marketing and I can't tell where the idea of web design comes in but I know it's not a good one. The application has become damn slow now.Its side builder lacks a ton of advanced features and performance qualities. The idea of trying to make this a hall-for-all service is not an ideal one- it was better off when the app was just marketing-oriented. Review Source Warren S. Web Developer Design Used the software for: 2+ years ### "Top Tier When it Comes to Mailing List Management" February 28, 2019 4.0 I usually recommend MailChimp to my clients, but Constant Contact might come in second. It's been around for a long time and is quite reliable. Pros Some mailing list services can be overwhelming and difficult to navigate. Constant Contact is clean and organized. It sections its features in easy to understand tabs that don't use a lot of insider and cute lingo. It's very intuitive how to start a new campaign, manage your subscribers, view reports, and create opt-in forms. It also integrates well with some of the more popular services like FB, Office 365, WordPress, and Salesforce. Cons It took longer to modernize its interface and there are still some remnants of the old system when creating campaigns etc. The signup forms feel a bit tedious to setup. It's not as visual and clean as MailChimp. Review Source MD Maureen D. mdelaney@sfsknights.org Primary/Secondary Education Used the software for: 2+ years ### "Constant Contact Connects" March 3, 2022 4.0 Our school has used Constant Contact for years. Not much has changed or become more innovative over those years. New design features would improve the product. Pros Design is user-friendly. It is nice to get updates on "opens" and "clicks" and to actually know what individuals were participating. Cons The ease of unsubscribing and not knowing the constituent's reasoning. Personalization feature is difficult to manage. Review Source MR Monica R. Coordinator of Religious Education Religious Institutions Used the software for: 2+ years ### "New features make it worthwhile" November 16, 2023 5.0 Pros We were beginning to search for something that offered more. We are loving the new features including the texting option. Cons It is a pricey subscription for our parish. We enjoy the features and use it on regular basis, though. Review Source Lucía Valentina A. Social Media Manager Used the software for: 1-2 years ### "Email marketing is very easy with Constant Contact." June 26, 2018 5.0 It is a great tool easy to use and very efficient to promote any product, idea or service, it helps a lot to make sales. Pros Constant Contact is one of the best systems to develop email marketing campaigns, mainly because it is very easy to use, we can create and segment contact lists in a simple way, it also has a great variety of pre-designed templates that we can customize to provide a professional style to our campaigns, personally I think it is a very useful tool to make sales and promote companies of any size. Cons Constant constact is very useful but it can also be a bit expensive, they have good anti-spam policies so we have to debug our list of contacts and be careful with the number of campaigns we send as we can be penalized if we do it properly . I think they should integrate support by email because in case of technical assistance we should always make a call to their contact numbers. Review Source JG Jessica G. Marketing Specialist Marketing and Advertising Used the software for: 2+ years ### "Easy to use, but can be very restrictive" December 15, 2017 3.0 Pros I used ConstantContact for more than just e-mail; I used it for events management and online surveys as well. So the fact that it was kind of an all-in-one tool for us was very beneficial versus having to swap between a different program for CRM, for event management, for reviews, and email updates. The platform was easy to use and you could get things set up in a matter of minutes. It also had great analytics and tracking reports. Cons The customer service was pretty dreadful. While they tout "customizable" templates, they are extremely restrictive in what you CAN do. Essentially you can piddle around with some basic HTML and change colors, otherwise, you're pretty stuck with the templates they provide you. The price is also high for what is offered. Review Source SF Sarah F. CEO Information Technology and Services Used the software for: 2+ years ### "Constant Contact is decent for the money but missing a few pieces " January 11, 2023 4.0 It's decent for the money and easy to use but missing a few components for follow up. Pros They make building email marketing campaigns easy for me which is critical. They have a huge selection of templates and allow me to build my own. I also like the polling and RSVP buttons. Cons I am not notified when someone RSVP's to an event and I am not sure how to integrate a follow up email/calendar invite for when they respond. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact It's templates are much easier to navigate. Review Source Hanaa I. Associate Video Creation Computer Software Used the software for: 1-2 years ### "One of the best email marketing service!" December 6, 2018 5.0 For a large firm constant contact is highly recommendable, it does have many perks and helps to keep things simple and easy, for a busy company. For smaller companies I would really use this, but Constant contact is good in its own way. Pros Very convenient when it comes to designing newsletter and eblasts. With their custom templates and layouts, you do not have to be a graphic designer to put together a wonderful newsletter. Scheduling the dispatch time and getting the reports is also very easy. Importing email lists to the system is also a simple process, you can just all at once. Cons Well, it is a quite a bit expensive for small firms. And definitely not worth for firms sending out quarterly newsletters. Moreover is it not very convenient not having test feature, hard to see how things are going to go. Sometime we did have issues when uploading our designed images, the quality was out of place. We used mailchimp for some clients because of the pricing. Review Source GV Genia V. Owner Retail Used the software for: 2+ years ### "Great tool for marketing a small business" June 27, 2023 5.0 Awesome company that makes it easy to get the job done! Pros I like that the layouts are simple to use! Cons I wish there were more fun graphics to choose from! Review Source VR Verified Reviewer Operations Director Law Practice Used the software for: 2+ years ### "Keep in touch with Constant Contact" December 16, 2018 4.0 We needed a product that was easy to use that would allow us to stay in touch with our followers! Pros Constant Contact is pretty easy to use! You can use their customizable templates or build your own! Uploading logos, photos, etc is a breeze and you can store them for re-use later! Contact management within the system is easy too - you can do bulk uploads, create different send lists, etc. Once you've created and sent your email, you can even have it set to resend to folks who didn't open or engage with the first round to ensure you capture as much of an audience as possible. Cons It's important to save your work as you go. I have found it can time out or glitch from time to time, but if you save frequently you should be good! Review Source YE Yolandi E. CEO Management Consulting Used the software for: Less than 6 months ### "A platform full of potential" February 3, 2023 3.0 Great choice for a beginner or company that has a very small database or no database. Pros All basic features are available and working and easy to navigate. I loved the more specialized features on the higher tiers. Cons There seems to be some functionality missing for certain features. Their automation options are very limited compared to other software I've used Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact The client made the choice. Review Source PS Paula S. Designer Automotive Used the software for: 1-2 years ### "Constant Contact makes it easy to send professional emails and track results." December 3, 2023 5.0 Pros The templates are user-friendly and the reporting features are very helpful. Cons I wish there were more customization options for the templates and emails. Review Source Jean François O. Constant Contact, manage your life connected Capital Markets Used the software for: 1-2 years ### "They should've grandfathered me into the old price" January 21, 2023 4.0 Pros I like the quality of the reports which facilitates a better integration of the data, so we can make adjustments. Cons The only drawback I have encountered with this tool is the customer support. I had a problem with a mail increase that I had to pay, while looking for explanations, what was explained to me was not very clear Review Source AK Aliza K. owner Public Relations and Communications Used the software for: 2+ years ### "Constant Contact is easy, capable, and fun to use!" July 21, 2022 5.0 Used consistently and always a good outcome and good experience. Really impressed with their support staff...very helpful. Pros Ease of use and the support staff being so helpful. Cons There was really nothing I didn't like about it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.