# Page 29 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 29 - Is Constant Contact the right Email Marketing solution for you? Explore 2923 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2923) [View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 29 - Reviews of Constant Contact ## Showing most helpful reviews Showing 701-725 of 2923 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IL Ilana L. Artistic Director Non-Profit Organization Management Used the software for: 1-2 years ### "Constant Contact is good for managing your email newsletters effectively" November 3, 2023 5.0 Pros The design element is fairly straightforward, and there are plenty of templates that make putting together a newsletter easy. The list management is extremely useful. Cons I had to spend several frustrated hours learning exactly what would and would not work with the system: attachments, images, and design elements were not always what I had hoped. However, once I learned it, it became second nature and it now doesn't take me long at all. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) There is a lot more functionality with Constant Contact than with Mailchimp. Review Source Bethany C. Internet Content Manager Writing and Editing Used the software for: Less than 6 months ### "All-in-1 Email marketing tool" September 19, 2022 4.0 Pros Where do I start? The software has a bunch of templates to choose from, tracks who clicks on and opens emails, and lets you organize your email list with tags and lists. You even have an option to resend to non-openers! You can create newsletters and emails even if you're a beginner. You can also create surveys and polls and do A/B testing with this software. Cons As a paying customer, I'd like better customer service, but it seems this is a recurring problem with many software suppliers. I'd also like more customizable options for my emails, like being able to move around the images and text. Also would like the ability to have more than one person working on a document at the same time. The list management and contact UI could also use some work. It's all smaller intricacies that bother me, but still would make things easier and better for users. Review Source Bryan H. Marketing Manager Design Used the software for: 2+ years ### "Efficient Email Marketing" February 4, 2020 5.0 Constant Contact allows our team to smoothly connect with clients through stunning emails that reflect my brand, mission, and intention. Pros When it comes to building and planning email blasts, efficiency is everything. Constant Contact makes it easy to design and create email blasts on the fly for my team. It's an extremely responsive program that allows me to quickly add images, copy, and lists for email marketing campaigns. Scheduling out tons of blasts is a no-brainer with Constant Contact and I love the confidence it gives me in my email marketing strategy. Cons Templates can be slightly glitchy, including errors that cause text spacing or font styles to change. Time spent fixing these errors can affect the product's efficiency. Review Source VR Verified Reviewer Owner - Web Designer/Developer/Marketer Internet Used the software for: 2+ years ### "Constant Contact is great for small businesses" November 28, 2018 4.0 Overall for a small business, Constant Contact is a good tool for email marketing and their customer service for the most part is decent...but for larger lists, I recommend going with an open-source option and utilizing your own server. Pros The template system is easy to use, offers many features and customizations. Creating newsletters is quick and simple. The reporting is excellent as well. Easy list management and importing. Overall there are a lot of great features of Constant Contact. Cons For smaller email lists, constant contact is affordable, but when you start getting into very large lists, it gets expensive. Also when working with uploading large lists, they will freeze your account for "more information" about how you acquired those contacts. Review Source MB Michael B. Director of Development and Alumni Relations Non-Profit Organization Management Used the software for: 6-12 months ### "What a godsend!" October 6, 2023 5.0 We've benefitted from Constant Contact by keeping our constituents aware of current happenings in a creative and modern way, using eye-catching layouts and graphics. Pros The best feature is the vast array of template that are available to get me started. Sometimes I want to be a little creative, but I just can't seem to get going or find the design that hits the mark. The library of choices is huge and has some really interesting styles in it. Cons There should be some cool templates for golf tournaments, but I couldn't find one. Review Source MH Monte H. Boss Food & Beverages Used the software for: 2+ years ### "The most horrible bug ridden disaster of a platform I've ever used." April 10, 2023 1.0 HoRRIBLE. BUGS THAT NEVER GET FIXED DESPITE BEING REPORTED BY NUMEROUS USERS. TECH SUPPORT CHAT REPS THAT LIE AND DON'T KNOW THEIR OWN PRODUCT. IT ABSOLUTELY SUCKS. EMPLOYEES HAVE LEFT RATHER THAN USE THIS DISASTER OF A PLATFORM. Pros The refunds and credits that the Billing dept is forced to give for all of the bugs. Cons The site is full of bugs that never get fixed despite having a major impact on usability. Review Source VR Verified Reviewer Owner Non-Profit Organization Management Used the software for: 2+ years ### "Mass Communication made Easy!" December 6, 2018 5.0 Pros This software allows our company endless additions to our mailing list. We are able to send out as many emails as we would like using Constant Contact. I also love the different templates offered to make the emails look appetizing to open. Cons The survey option of the software isn't as nice looking. I wouldn't mind the same or similar template options. Review Source KD Kendall D. Membership Coordinator Fine Art Used the software for: 2+ years ### "Solid email demographic tracking service " July 1, 2025 5.0 We like being able to keep track of delivery rates with the emails we send to our patrons, and it’s a relief to see the insights we get back because they are super useful to us in marketing our exhibits and events upcoming. Pros We are able to keep track of all our patron email address and related demographics in a concise and timely fashion. Cons The pricing is higher for independent companies, and while the interface works for our needs, eventually we are concerned the interface will no longer be able to keep up with our needs. Review Source CB Christie B. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Trusted Email Provider" September 29, 2022 5.0 Because it is the industry leader, we stick with it even though there may be less expensive options. Pros We feel our emails are delivered properly with this program. Cons Events and survey features are lacking. Events take too long to set up and are not very visually pleasing or customizable. Survey features are lacking compared to competition and it would be very nice to eliminate the expense of Survey Monkey, but Constant Contact survey feature does not come close to measuring up. Reason for choosing Constant Contact Too difficult to change providers. Review Source JR Jim R. President / Owner Insurance Used the software for: 1-2 years ### "A useful tool that evolved as we grew. " December 1, 2022 5.0 Used from CC’s introduction and found it to be a useful and easy way to stay in contact with clients and non-clients. Pros Has always been easy to use and is readily accessible regardless of one’s location. It’s also easy to update existing contacts via reminders. Cons Nothing really comes to mind. We evolved as users as CC evolved. Review Source ER Elyse R. Analyst Logistics and Supply Chain Used the software for: 1-2 years ### "Still Loving Constant Contact!!!" April 8, 2025 5.0 Overall I think it is one of the top programs out there for sending large volumes of emails. It is especially nice that people can unsubscribe, so you don't keep sending them unwanted emails. Pros The reporting is fantastic. It allows me to see who opened the email, and who opened the attachment, so that I can follow up with each individual company appropriately. Cons It could be better organized by the titles of the email letter that is sent out. Sometimes it can be tricky to find what I sent out several months ago and to what batch of recipients. Review Source Adriana S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Best option to email marketing" January 13, 2023 5.0 Pros I tried a lot of platforms, but connstant contact is the best, I could customize my messages and get a good analytics about everything and is so good for my business Cons Constant contact offer to me the best option to send mesaages to my clients, I don't have anything against Review Source CS Candi S. Owner E-Learning Used the software for: 2+ years ### "Constant Contact does everything we need" October 31, 2022 5.0 It does everything we need to send out weekly emails. Great product! The tech staff has been helpful to answer questions. Pros The email forms are easy to upload text, photos and video. The list serve works great to add or delete users. I feel like the software is easy-to-use which is great to save time and get out messages! Cons Honestly, I don't think there is a con. The software does everything we need from embedding videos to highlighting our products, adding tips and feedback from users. It's really a great product! Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source DH Donald H. Owner Real Estate Used the software for: 2+ years ### "Great for consistancy" September 9, 2022 5.0 Pros I love that I can push out a consistent product with little alterations. The templates are good and the capabilities are on par with the other offerings on the marketplace. Cons As with other vendors the emails appear to get caught up in SPAM folders a lot. Review Source John W. Owner Internet Used the software for: 2+ years ### "Easy way to add email automation to a website." December 15, 2022 4.0 My team enjoys using Constant Contact and our clients are able to easily use the tool and see results. Pros My company enjoys how easy Constant Contact integrates with Wordpress websites. Cons When something integrates so easily, it often leaves the hardcore user limited when it comes to customization. We would love more ability to customize the free options. Review Source MT Melissa T. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "Has been a lifesaver!" September 12, 2019 5.0 Overall, we really have enjoyed the ConstantContact app. As I mentioned earlier, it has proven invaluable to us on more than one occasion when getting vital information to the congregation was time sensitive. Pros I really love the fact that if we have a church announcement that just HAS to go out immediately, ConstantContact can get it out to our entire congregation within 3 minutes of my sending it. They also have wonderful, friendly, customer service. Cons There are some minor issues with user-friendliness and ease of navigation. The interface should be a little more "simple" for those of us who are not totally comfortable with using a publisher. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Microsoft Publisher was a nightmare. I'm not sure about MailChimp as it was no longer in use by the time I came onboard in 2012. Rumor has it though that it was becoming less user friendly and the price was not as economically sound as it had been. Review Source AS Amy S. Board Member Non-Profit Organization Management Used the software for: 2+ years ### "Super Easy-to-Use Platform for Professional Emailing" September 21, 2022 5.0 I am part of a two-person volunteer team that writes, designs, tests and deploys an email newsletter, as well as other information- and/or event-driven emails to a local business association. One person (not in marketing) might, for example, start an email by adding rough copy and visuals, and a second person edits and designs. The platform is simple and straightforward enough that a non-marketing lay person can get in and start an email (or complete a whole email) without design assistance. Because we are volunteers, we're often working quickly, in our spare time, and really need a platform that produces professional results with minimal effort. We can easily get in, get it done and deployed in a small amount of time. Pros Appreciate the simple drag-and-drop editor that enables you to easily drag in, resize, recolor and handle other formatting of elements. The email subject and sender lines are visible and editable from the main editor screen. I can write, design and test my complete email campaign from one screen, which saves me considerable time and effort. I use another popular email marketing platform that frankly is a lot harder to manage these simple tasks. Cons Constant Contact have stepped up their game. I have no critiques at this time. Review Source HB Harrison B. Marketing Manager Automotive Used the software for: 1-2 years ### "Push your email marketing campaigns and engagement a notch higher" June 23, 2023 5.0 I can now email several clients at a go in real time basis as long as they are in my email list. Additionally, the automation feature has enabled me to create emails and give instructions on the appropriate time to send them. Pros They offer an influx of built-in-templates making it easy to generate aesthetic emails and share them to my clients Cons Nothing to dislike, I'm completely convinced this is a superb marketing tool that I will be using even in future. Review Source Kara G. Marketing Health, Wellness and Fitness Used the software for: 2+ years ### "Communicating with Ease, but no Frills" September 20, 2018 5.0 Pros Constant Contact is fairly simple. Entering contacts and communicating with them is made easy. You can setup auto campaigns, multiple emails, and one-off emails to groups of people. Cons Constant Contact allows very limited customization. It makes it difficult to really give any personality to the communication because the options aren't there. Review Source VR Verified Reviewer CEO Non-Profit Organization Management Used the software for: 2+ years ### "Solid software to manage contacts." August 3, 2018 4.0 Pros We used Constant Contact with a non-profit that I worked with. We found it easy to use which really helped to ensure that our volunteers that were responsible for membership would use the software. Cons Nothing really! The templates that were provided pretty much met our needs enough for us to build off of them to create our own look and feel. Review Source CT Christine T. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use" August 17, 2023 5.0 Pros Great and easy to use to send to others Cons More simplified to the website and don't change text color automatically Review Source HS Hugo S. Event Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "A must!" September 28, 2023 4.0 Pros Integration with social media is a very useful tool Cons The amount of time needed to create contacts manually. Review Source Michael H. Lab Supervisor Veterinary Used the software for: 2+ years ### "Best service around" May 15, 2023 5.0 Pros The ease to market a company for product and service usage Cons nothing Review Source Nitya K. Email Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Budget Friendly Email Marketing tool." April 1, 2022 3.0 Pros Pricing and User interface is best as compared to other email marketing tools, Easy to create account by just adding credit card details. Add sender profile by verifying email or adding DNS records in domain. Account is ready to use. Cons Does not Support SDK and GTM integration. Very limited features when comes to Reporting and Analytics. Limited channels for user engagement. Review Source Abby L. Senior Account Manager Marketing and Advertising Used the software for: 2+ years ### "Constant Contact Review" October 22, 2019 4.0 Overall, our experience has been fine but it's becoming very expensive as our lists have grown. Pros It's easy to use and I like the drag and drop features when building an email. We have added "design" blocks that enable us to quickly build an email. Cons It has become very costly each month due to the size of our database. We'd like to update our templates but that comes with a cost associated with it. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Emma by Marigold](https://www.capterra.com/p/75428/Emma/) Reason for choosing Constant Contact At the time, Constant Contact could best handle the very large amount of lists and contacts we had. 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