# Page 3 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Constant Contact the right Email Marketing solution for you? Explore 2923 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2923) [View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Constant Contact ## Showing most helpful reviews Showing 51-75 of 2923 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP Jason P. Development Director Environmental Services Used the software for: 1-2 years ### "A great CRM for Nonprofits!" March 25, 2026 5.0 I give it 5 stars for the overall experience. I rarely have any issues when I use it to add contacts or send emails. Pros I really enjoy how user-friendly it is and that multiple people on my team can add and edit emails without a lot of training. I also enjoy that it integrates with Donor Perfect Cons Sometimes adding multimedia can be a little burdensome with the formatting. For example, I'll add an image, but not be able to resize or move it where I want. Review Source Response from Constant Contact April 8, 2026 Thank you for your 5-star review, Jason! LR Lorie R. administration E-Learning Used the software for: 1-2 years ### "Constant pour ma liste de contact" October 10, 2025 4.0 Pros Les modèles sont variés et simples à personnaliser, ce qui me permet de créer des emails professionnels sans perdre de temps. selon mes remarques le tableau de bord est clair et les statistiques sur les ouvertures ou les clics sont très utiles pour améliorer mes campagnes . L’intégration avec d’autres outils comme WordPress ou les réseaux sociaux rend aussi la gestion plus fluide. Cons Les tarifs augmentent assez vite quand la liste de contacts grandit ce qui normal . Certaines automatisations restent limitées, et j’aimerais parfois plus de liberté dans la personnalisation des modèles. Review Source Response from Constant Contact November 18, 2025 Thanks for taking the time to leave a review, Lorie. We appreciate your constructive feedback and are pleased to hear that our tools have been easy to use for your and your team! CG Christina G. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Easy to use and a great product " March 4, 2026 4.0 Overall, the system has been easy to use. I had a little trouble upload my previous contacts from mail chimp that the help page/support was very helpful and provided all the info needed to transfer data. Pros Usability is super easy and the layout if modern and fresh. The drop and add tools are easy to navigate. All the editing options make it a real "do it yourself" software that is easy to use! Completely worth the money with the way you can track engagement and keeping all your constants in one place! Cons I like the layout builders. They are easy to use and very straight forward. There are many options to choose from whether it be a premade, or a make your own. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It was included in our CRM with Donor Perfect. Review Source Response from Constant Contact March 11, 2026 Thank you for the kind review, Christina! We're glad to hear that our platform has been super easy to use for you. MC Margie C. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "What's not to like??" June 9, 2025 5.0 We have been using Constant Contact for several years and it has been a valuable tool for us! We never need customer support because it is so easy to use! The pricing is affordable for a non-profit like us and we get great emails! I also appreciate the reporting and details. I can see exactly what our readers like and respond to. Pros It is very user-friendly and lots of great tools. I can compose and send out an email in minutes. I can target specific groups with certain emails, add pics etc. and then get the reporting on how it was received. Cons I really have no complaints. It is the perfect tool and the perfect price point for our organization. Review Source SH Samantha H. Memebership Coordinator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simple to Use" November 28, 2025 4.0 I mostly use Constant Contact for very straightforward tasks like uploading contact lists and sending out email campaigns, and for those purposes, it works really well. The platform was easy to learn, even for someone who only uses a small portion of its features. Importing lists is quick and smooth, and creating basic campaigns takes very little time once you get the hang of the editor. It may not be the most advanced or customizable email tool out there, but for simple list uploads and standard email sends, it’s reliable and beginner friendly. Pros Constant Contact is very friendly for beginners. The drag-and-drop editor and the library of prebuilt templates make it fairly quick to build and send campaigns without needing to be a design or coding expert. Cons Automation and customization are somewhat limited. Emails can look a bit generic. The cost is also quite high. Review Source Response from Constant Contact December 18, 2025 Thank you for taking the time to leave a review, Samantha! We're glad our user-friendly platform helps you quickly upload contacts and easily create campaigns with using our drag-and-drop editor and templates. If you have any specific suggestions on how to improve our automation and customization features, please do share. We're always looking for ways to improve our user experience. MA Marisa A. Operations Assistant Religious Institutions Used the software for: 1-2 years ### "Constant Contact CCM" February 14, 2026 5.0 Pros It’s so easy to use. We can schedule posts and emails to staff and families from the center, and it’s great for us to advertise events that we have coming up. Cons It can be a bit pricier than we would like, but we manage and have a subscription for our church. That’s my only complaint Review Source Response from Constant Contact February 22, 2026 Thank you for your kind review and constructive feedback, Marisa! AS Andrea S. Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Amazing Software for any organization! " January 7, 2025 5.0 We started using this when our organization was founded and it has been our staple software since. We use it to track how many people are engaging with our community. We can see if folks click through to go deeper, it truly is amazing! We've thought about changing over the years, but just cannot fathom not using it! Pros The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our community. Also, the variety of "offerings" through Constant Contact. It is more than an email system. Cons There are a few quirks with the system. Example - we have multiple admin emails in the system, but it will not allow us to choose a different "from" email as the default. It is one of our employees and needs to be a different one. This is not a game changer, you just have to remember to change the email if you start a brand new email stream. Talked with Customer Service and they said this is something they are working on. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact The amount of Constant Contact stands out as a better choice than Mailchimp for many users due to its simplicity, robust customer support, and practical features. Its user-friendly interface makes it accessible for beginners, offering straightforward navigation and tools that don’t overwhelm. The platform excels in contact management with intuitive tagging and grouping features, making audience segmentation seamless. Additionally, Constant Contact provides clear engagement tracking, offering actionable insights to improve campaign performance. Review Source VR Verified Reviewer Director of Marketing and Communications Education Management Used the software for: 2+ years ### "Decent email platform" August 11, 2025 4.0 Pros Decent email platform for a pretty small organization. Easy to customize templates and make emails look nice. Cons When you forward an email from Constant Contact to someone else, that new recipient can accidentally unsubscribe the original recipient which is really frustrating. Emails end up in spam sometimes. Need more integrations. Review Source HB Holly B. Real estate agent Real Estate Used the software for: 1-2 years ### "Draft those Marketing materials and newsletter " March 24, 2026 3.0 It was good once i got comfortable using it to create my marketing materials like open house fliers. Pros It can send out newsletters, marketing materials, and emails to your contacts. It has a built in crm which allows you to add new clients to your database Cons It has an outdated template appearance which is not very customizable. It lists only a few templates to choose from. Review Source Response from Constant Contact April 8, 2026 Thank you for taking the time to leave a review, Holly. We appreciate your feedback and will provide it to our product team to bring improvements to future Constant Contact updates. VR Verified Reviewer Marketing Director Staffing and Recruiting Used the software for: 2+ years ### "Easy to use!" August 4, 2025 4.0 I would recommend Constant Contact for anyone wanting to reach more of their clients but don't know a lot about design. This was easy to use and I think it would be easy for anyone. Pros I liked that I could insert my own images as content and I didn't necessarily have to use a template. Cons Sometimes my content images would not get as big as I would want them because of the constraints on the template size. Alternatives considered [emma](https://www.capterra.com/p/217003/emma/) Reason for choosing Constant Contact Cost, ease of availability to those who would be using the product Review Source CM Catherine M. Advisor Non-Profit Organization Management Used the software for: 6-12 months ### "Constant Contact - from a "Third Party" perspective" September 20, 2025 4.0 Our organization does not have any real connection with anyone at CC. Our relationship with CC is via 3rd party software. And unfortunately, no one at CC knows the software, so the response, "you need to talk to your vendor". It's a classic run around. And I don't judge the experience as a result. It just is what it is. Pros Fantastic templates to cover so many possible mass email situations. Makes it easy to be anti-spam compliant. As a stand alone system, it ticks all the boxes. Cons Customer support is initially AI generated, and once you get past that, the Help Desk people seem happier to send you links to what they think will answer your question. Rather than drill down to an answer. Fair approach, if they are under the gun to do volume answers. Review Source AE Ashley E. Administrative Coordinator Individual & Family Services Used the software for: Less than 6 months ### "Easy to Navigate, Easy to Like" October 24, 2025 5.0 Pros I enjoy the simple to design template and ease of navigation. It is on par with the other systems I've used in the past, and it integrates with the CRM software I use making for easy management of emails and our data. I have not yet had an issue or needed customer support, so that should say something about ease of management. Cons To be truthful, there has not been anything I haven't liked yet. It came as an add-on to our CRM software, so in that way it is a good value for our money. Hard to complain. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp didn't integrate with our CRM software, but Constant Contact does that and more. Review Source Response from Constant Contact November 18, 2025 Thank you for the 5-star review, Ashley! We're so happy to hear that you've found it intuitive and easy to use. RL Ruth L. Digital Marketing and Growth Strategist Information Technology and Services Used the software for: 6-12 months ### "My Review Constant Contact" December 25, 2025 5.0 Pros For newsletters and nurturing sequences, Constant Contact stays reliable. I appreciate how quickly I can shape campaigns without overthinking design—the templates are clean and easy to tweak. Tracking open rates and clicks gives me enough insight to evaluate what resonates before scaling Cons I do wish the automation options were a bit more advanced natively; sometimes I find myself building workarounds when planning multi-step journeys across audience segments Review Source Response from Constant Contact January 9, 2026 Thank you for your review, Ruth! We’re glad our templates and tracking provide the insights you need and we appreciate your feedback on our automation capabilities. LH Liz H. Executive Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Worth the time and user friendly" September 23, 2025 5.0 I think it's user friendly and worth the time and money for what you get. Great competitor to mailchimp at the time. Pros I liked that it was easy to navigate and had a good variety of newsletter templates to choose from. I also like that you can see the stats of your email- opening rate, etc. Cons I can't think of anything that I didn't about CC. I had a positive experience when I used it for a daily newsletter. Review Source Rick O. Marketing Manager Retail Used the software for: 1-2 years ### "Great For First Time Email Marketing" October 31, 2025 4.0 It was our first email marketing tool and we used it quite a bit to reach our customers and it was a flawless experience. Pros It's easy to get started with and use, making it great for first time email marketers. Importing contacts is easy and straightforward. Cons Unfortunately, the cost of email marketing has gotten expensive and if you have a lot of contacts, be prepared to pay. Review Source Response from Constant Contact November 18, 2025 Thank you for the great review Rick! We're pleased to know you found Constant Contact easy to use as a first-time user. SC Susan C. Program Director Non-Profit Organization Management Used the software for: 2+ years ### "Constant Contact is a game changer for marketing communication and so much more!" December 23, 2024 5.0 Amazing! Constant Contact covers most of our marketing communication needs with their many tools, ease of developing a campaign or email, and their customer service is there to help every step of the way when you need it. Pros Their customer service is amazing! Also, the flexibility, ease of use, the many templates, not just email marketing, but surveys, event registration and management, ability to test your message before it is sent, and what you get for the price is also attractive. It is overall the best for marketing emails, event registration, tracking success, managing your database of contacts, surveying, and it is easy to learn. Plus, everything is managed in one place so you can do data segmentation for targeted marketing, manage your information more effectively, run reports, and maintain the information you capture easily. Cons I have used Constant Contact for several years. There hasn't been many cons. Sometimes your emails will end up in Spam, but they do everything to try to provide suggestions to mitigate that. They have continued to invest and listen to their customers. Review Source BR Bradley R. IT Director Information Technology and Services Used the software for: Less than 6 months ### "Reliable email marketing platform that’s easy to use" May 8, 2026 3.0 Constant Contact helped simplify email marketing and communication with customers by centralizing contact lists, campaign creation, scheduling, and reporting into one platform. It reduced the time needed to send professional campaigns and improved consistency in customer communication. Pros Constant Contact makes it very easy to create and send professional-looking email campaigns without needing a lot of technical experience. The drag-and-drop editor is simple to use, contact management is straightforward, and scheduling campaigns is quick. It’s been especially useful for newsletters, announcements, and marketing emails where reliability and ease of use matter most. Cons Some of the automation and advanced segmentation features are not as deep as some higher-end marketing platforms. Pricing can also increase as contact lists grow, but overall the platform is stable and easy to manage. Review Source Response from Constant Contact May 18, 2026 Thanks for taking the time to leave a detailed review, Bradley! VR Verified Reviewer Office Secretary Religious Institutions Used the software for: 6-12 months ### "Reliable Newsletter option" January 8, 2025 5.0 Overall I enjoy using Constant Contact, it's easy to create good content. Tools are accessible. Pros I like that it's easy to create new mailings and add/delete sections, photos, etc. I like the library where I can organize my uploaded pictures, posters, etc for easy access. I like that I can quickly copy an old mailing into the next week's mailings. Cons When I am using my desktop, there is a new AI feature that blocks the delete button for text boxes. I figured out how to scroll over and find the delete button but it was not intuitive and really slowed me down last week. Review Source VR Verified Reviewer Director of Sales and Marketing Internet Used the software for: Less than 6 months ### "Beautiful Email Designs in Minutes" March 3, 2026 5.0 Pros I love the email formatting and design options in Constant Contact. It's very easy to create a professional looking email newsletter in just a few minutes. Cons I really like Constant Contact. For me, we struggle with email deliverability, so I'd like to see more features to help us get in the main inbox, cleanse lists, etc. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Our team prefers Constant Contact. I was new to it, but I think it's on par with Mailchimp. Review Source Response from Constant Contact March 5, 2026 Thanks for your kind review! We appreciate your feedback on deliverability, and we're proud to offer a best-in-class 97% deliverability rate. Our main aim to ensure that your message is being delivered to the inbox so that your company can be seen! TR Tomia R. Sr help desk analyst Financial Services Used the software for: Less than 6 months ### "Always in contact" April 12, 2026 5.0 I have never had a problem with it. It is a very easy application to use if you're trying to get information from one place to the other Pros Its very easy to use and\\nIs very convenient when you need to get information to and from a person.I enjoy this very much Cons Its a little costly, it is a little expensive, but I guess for what it does.It's worth it. I just wouldnt spend as much as my company pays Review Source Response from Constant Contact April 15, 2026 Thank you, Tomia, for your fantastic review! It’s great to know how easy and convenient it is for you to use Constant Contact; that ease is exactly what we aim for. We understand that pricing is a concern, and we are constantly working to ensure our value matches the investment. Did you know we offer ways to help reduce costs, such as prepay options or optimizing your contact tiers? Please contact our support team if you’d like to explore these options! JS John S. New Business Specialist Automotive Used the software for: 1-2 years ### "Email Marketing made easy with Constant Contact" April 9, 2025 5.0 Overall I was satisfied with Constant Contact, I utilized it for multiple campaigns, and the only issue I had was having to pay more when my contact list exceeded limits. Pros Constant Contact is easy to use and has features I need, like social media management. Cons Cost is an issue, as it get expensive quickly when your contact list grows. Review Source AO Adewale O. Sales Funnel and Marketing Automation Expert Internet Used the software for: 2+ years ### "Futuristic Marketing Automation GURU: Sales Funnel and Marketing Automation" December 17, 2024 5.0 Pros Constant Contact allows me to effectively automate marketing strategies, design websites and create landing pages in one place. Cons There is no overwhelming scenario which I have ever encountered with CC. Review Source VR Verified Reviewer Graphic Designer Graphic Design Used the software for: Less than 6 months ### "A User-Friendly Email Marketing Platform" November 11, 2024 4.0 Overall, Constant Contact is a solid email marketing platform for designers, offering a user-friendly interface and effective tools for creating and tracking campaigns, but it may not provide the depth of customization that more experienced designers might prefer. Pros It's easy to use and offers a variety of customizable templates, which is great for graphic designers who need to create visually appealing email campaigns without starting from scratch. The platform also provides useful analytics to track the performance of email campaigns, which helps designers understand how their designs are resonating with audiences. Cons While the templates are customizable, they can sometimes feel limiting compared to the full design freedom a graphic designer might want. Additionally, the platform’s email builder can be clunky, and some elements may not always display as expected across different email clients. Review Source CC Cynthia C. Dir, Communications and Engagement Construction Used the software for: 2+ years ### "Still a good tool" March 20, 2026 4.0 Due to the recent snafus with registration and some of our communications, I removed a star for now. Pros Keeping in touch with stakeholders is a must and Constant Contact facilitates that. Easy to use is always a plus when your plate is full. Cons We recently used it to register class participants. Not sure what happened, but it got confusing. Some registrants got confirmations and others didn't. Same for us. We also experienced a glitch with our contact list that caused an interruption to our account status. Are working through it. Review Source Response from Constant Contact March 24, 2026 Thank you for your review and valuable feedback, Cynthia! Our team would love to learn more about the glitch you experienced with registration for your classes. Please send an email to social\_support\[at\]constantcontact\[dot\]com with your account name/account email address and any additional helpful details or documentation of the glitches you experienced so that our team can investigate. Any specific tools, features, or templates you were using along with descriptions of the glitches would be very helpful in troubleshooting the issue! AL Ann L. Head of Marketing Consumer Services Used the software for: 2+ years ### "Easy to use, cost based off number of emails stored" June 20, 2025 4.0 The cost kept increasing for me because I needed to upload a new list each time I send out an email based off our current active customers. So If I had 5000 email address, 1000 of them may no longer be a customer of mine. But I still got charged even though I didn't email them any longer. It was hard for me to figure out which emails to delete as our customers changed weekly. Pros Constant contact was easy to use. Templates were easy to find and set up and reporting was excellent. Cons I did not like that you were charged based off how many email address were stored. I may have 5000 email addresses, but only emailed 3000 at any given time. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact I actually switched to Brevo to use their bucket system. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.