# Page 4 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Constant Contact the right Email Marketing solution for you? Explore 2922 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2922) [View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Constant Contact ## Showing most helpful reviews Showing 76-100 of 2922 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PO Pamela O. Digital Communication Specialist Financial Services Used the software for: 6-12 months ### "Constant Contact: Email Marketing Excellence" November 26, 2024 4.0 Implementing Constant Contact with our team has been more advantageous, as recognized below. The use of the welcome series and engagement campaigns has enabled the firm to keep an excellent client rapport. I find its reliability concerning the large send volumes and the variety of the reporting tools to be indispensable for our communications plans. Pros One of Constant Contact's strongest features is that it's constantly updating analytic tools that show the open rate and pattern of the campaigns and the subscribers. I have to note how easy the platform is to use, especially the drag-and-drop feature, and they also provide templates depending on the industry, financial services in this particular case. For example, the possibility to divide the audience according to behavioral data and develop an email sequence based on the customer's interactions makes it highly effective for financial messaging. Cons Compared to the competitors, possible A/B tests are more restricted; the possibility of tests at Newsletter2Go is only subject lines of the message. Where improvements can be made is in how the template's customization is: some aspects remain set in stone when attempting to adhere to precise branding standards. The social media integration tools must be advanced for enhancing marketing. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) We chose Constant Contact mainly for the segment of compliance and diversified templates. Review Source Response from Constant Contact January 26, 2025 Hi Pamela! Thank you so much for the review and your thorough thoughts on using the product. We appreciate your feedback on A/B testing and template design and if you want to send us your username at social\_support(at)constantcontact(dot)com along with a reference to this review, we can track your feedback with your account. Thank you! AL Ann L. Head of Marketing Consumer Services Used the software for: 2+ years ### "Easy to use, cost based off number of emails stored" June 20, 2025 4.0 The cost kept increasing for me because I needed to upload a new list each time I send out an email based off our current active customers. So If I had 5000 email address, 1000 of them may no longer be a customer of mine. But I still got charged even though I didn't email them any longer. It was hard for me to figure out which emails to delete as our customers changed weekly. Pros Constant contact was easy to use. Templates were easy to find and set up and reporting was excellent. Cons I did not like that you were charged based off how many email address were stored. I may have 5000 email addresses, but only emailed 3000 at any given time. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact I actually switched to Brevo to use their bucket system. Review Source AJ Alec J. Director, Product and Marketing Glass, Ceramics & Concrete Used the software for: 2+ years ### "Constant Contact - It's a Classic" November 19, 2024 5.0 Overall, it did a great job for us. We managed multiple mailing lists of 10's of thousands of subscribers each, and it was a reliable, affordable partner as we grew our business. Pros Constant Contact is a fantastic email system for an up-and-coming business. It generates good-looking emails quickly, does a great job of managing subscriber lists, and it integrates neatly into many social media platforms. Cons Custom-formatting templates can be a bit of a struggle, and the HTML interface isn't always a reliable representation of what your subscribers will see in their inboxes. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Better value and enhanced functionality. Review Source Response from Constant Contact December 3, 2024 Thank you for the review, Alec! AS Alisha S. Ast Project Manager Research Used the software for: 1-2 years ### "smooth and resourceful " May 7, 2025 5.0 Overall good, i have used it at multiple jobs at this point and absolutely love it Pros It is a really easy to use CRM with a lot different feature all in a good price range Cons We use it for a newsletter mostly and contact management, it doesn't allow you to edit the pictures to fit, which is annoying. It's integration with wordpress is also really tricky, you cannot edit it to look better Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Zoho has a lot of features we didn't need and it would complicate things for us Review Source JB Janene B. Director Music Used the software for: 2+ years ### "Good option for emails!" February 25, 2025 5.0 Overall Constant Contact was a good option for us to use for our emails. The calendar option and the design tools were easy to manage. Pros The calendar view of the scheduled emails is so helpful! Cons The list functions are somewhat limited since you have to upload and save each list individually. Review Source LC LISA C. Owner Retail Used the software for: 2+ years ### "Definitely something your business should try. " September 21, 2025 5.0 Again, it has been a positive experience. Customers appreciate me staying in contact with them and taking the opportunity to answer questions maybe they haven't asked yet or explaining things in more detail. Pros This has been so easy to use. It's a plus to stay in contact with customers in between their appointments and Constant Contact saves time and a lot of the work. Cons Nothing negative really to say about Constant Contact. It has been a very time saving addition to the business. Review Source JH Jenn H. Just helping a friend Entertainment Used the software for: 1-2 years ### "Good Product for Anyone Looking for Easy to Use Email Tool" April 6, 2025 4.0 I help my friend set up newsletters and promotional emails. The process is easy, I can do everything her needs. I like that it can email early results. Pros It’s easy to use, managing the lists is easy. The design flexibility is good. Easy for beginners to figure out. I was pleased with the overall experience. I am helping a friend and he is happy with it. It’s easy to preview and send test emails. Cons There really isn’t anything I dislike but if I’m forcing myself to come up with something, adding an image to an email is a little clunky. Seems like it could be updated/made a smoother flow. It feels like it was created a long time ago and not updated. It’s not bad enough to say I would recommend my friend use something else. Review Source AP Amber P. Marketing Director Health, Wellness and Fitness Used the software for: 2+ years ### "ConstantContact For Small Business" June 20, 2025 5.0 Similar to MailChimp in many ways, easy to use, and a good option for small businesses. I enjoy using overall. Pros Constant Contact is easy to use and I enjoy the reporting capabilities. The re-send to non-openers function is ideal as well. Cons I wish there were more graphic design options and background templates. I often end up using Canva to create my own designs. Review Source SS Sonny S. Admin Non-Profit Organization Management Used the software for: 6-12 months ### "Constant contact review " March 15, 2026 5.0 Pros I liked most about constant contact is it's ease of use and clean and simple user interface. Lots of features! Cons What I least like about constant contact is it's expensive proving relative to the competition out there Review Source Response from Constant Contact March 17, 2026 Thank you for taking the time to leave a review, Sonny! CE Christian E. Co-Founder Marketing and Advertising Used the software for: 2+ years ### "Great to use for small businesses " January 1, 2025 4.0 Overall this was a good experience. For the complicated integrations, we had ot move on from constant contact. Pros Constant Contact is great to use and easy to navigate. Cons The integration points for the website forms for list building was difficult to integrate when we first started using the software. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact The marketing was better for Constant Contact. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The price and the integrations were easier to manage with Mail Chimp. Review Source Response from Constant Contact January 26, 2025 Hi Christian! Thank you for the review and glad to hear of the overall good experience. I'm sorry you may have experienced some difficulty with integrations. Please consider sending an email to social\_support(at)constantcontact(dot)com with your username, any details you can provide, and a reference to this review so we can look into it. GK Gabriel K. Development Assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "A Strong Comeback for Constant Contact" September 22, 2025 4.0 After returning to Constant Contact, I’ve been impressed by how far it has come. The platform is now on par with MailChimp in terms of capabilities, and in some cases even exceeds it. For organizations using DonorPerfect, the integration makes the decision to switch simple. The lack of a little extra polish is more than made up for by the reliability, improved UX, and robust functionality. Pros The interface and user experience are a huge improvement compared to a few years ago. It feels modern, intuitive, and matches the ease of use I’ve experienced with MailChimp. The seamless integration with DonorPerfect makes it especially valuable for nonprofits. Cons The design and interface, while much improved, could still feel a bit more polished and inviting. It does the job well, but it lacks some of the visual smoothness of other platforms. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The capability to integrate Constant Contact into our DonorPerfect workflow. Review Source TW Tammy W. Owner Consumer Goods Used the software for: Less than 6 months ### "Reliable and user-friendly" January 21, 2025 5.0 Our small business just started using Constant Contact and so far has been great. We love the templates it offers and the analytic reports. Pros It is very user-friendly and has built in templates for which save us time and money Cons Constant contact does not offer unlimited email sends. Review Source LR Leah R. Office Mng. Retail Used the software for: 2+ years ### "Easy for small business" April 22, 2025 5.0 Great experience with Constant Contact. There were features I wished it had and the next time I would log in, they had them. Pros It is very user friendly to make and create ads and campaigns. Cons sometimes it is hard to get an email out or generated. Its just a matter of time to do it. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It was no longer used with Shopify and we had to find something different. Review Source RZ Renata Z. Naturopathic Doctor Alternative Medicine Used the software for: I used a free trial ### "Useful but not what I wanted long term" January 27, 2026 4.0 Pros I appreciated the ease of use to collect emails and the simplicity of the design. It also gave good feedback on the insights of opens/clicks Cons I thought it was a bit basic for what I wanted, and didn't offer other features I wanted like landing pages. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I wanted to try out CC to see if I liked the platform better Review Source Response from Constant Contact February 9, 2026 Thank you for taking the time to leave a review, Renata! We're glad to hear that you found Constant contact easy to use, but we're sad to hear your feedback that our tools were a bit too basic for your needs. Constant Contact offers several tools to make marketing simple for your business, including lading pages! If you need help creating a landing page in your account, feel free to call our award-winning support team and they'll be happy to walk you through the process. MD Melissa D. Patient Coordinator Hospitality Used the software for: 1-2 years ### "Great for beginners " May 29, 2025 5.0 It was great for beginning email blasts, but compared to competitors now, I feel like it is outdated. Pros The product is great for small businesses. The ease of use and clean dashboard make it preferrable for even new employees with zero marketing experience. Cons There is a free trial, but no free plan. You have to purchase in order to keep it. I had issues when I tried to cancel membership Review Source AM Allyson M. Director of External Relations Education Management Used the software for: 2+ years ### "Constant Contact Review" January 13, 2025 4.0 Constant Contact has been very useful for e-news, event, and fundraising communication. For the most part the platform is user friendly and intuitive to use. It's nice that multiple team members can have access to use the platform and send out communication. It's important to keep an eye on the number of contacts in your system and remove any outdated ones because Constant Contact bills by the number of contacts in your account.\`I appreciate that I can pull data on the e-mail campaigns to understand readership and behavior. I use the data for quarterly reports at board meetings. Pros I like that Constant Contact provides a more dynamic and visual way of communicating information to stakeholders versus traditional e-mail. I also like that e-mail campaigns can be built and scheduled to go at a specific time. There are many formatting options available too. Cons Currently Constant Contact does not integrate with any of our organization's other databases, so our contact lists in the platform have to be updated manually. Thus, our contact lists would quickly get outdated if we didn't have a process in place. Also, sometimes the system options do not allow for a preferred format for e-mail campaigns. Review Source VH Vontavius H. CEO Real Estate Used the software for: 6-12 months ### "Decent Product Value To Price Isn’t There" December 24, 2025 4.0 it was good for the most part they have great customer service back when we were with them. We were with them for over 8 months Pros What I like about Constant Contact is the easy to use interface and the high stable deliverability rates. Cons one of the major things I didn’t like about Constant Contact is the value to price it’s just not compared to to flodesk but better than mailchimp. Review Source Response from Constant Contact January 9, 2026 Thank you for taking the time to leave a review, Vontavius! We appreciate the feedback on our pricing as we're always looking at ways to improve our offering to deliver the best value to our customers. MM Maarika M. Foundation Manager Fund-Raising Used the software for: 1-2 years ### "User-friendly e-mail marketing platform" March 31, 2026 5.0 Pros Easy contacts and mailing list management, and enables tracking opens and interactions with minimal lag times. Cons Sometimes there are issues with setting layout - moving, editing or deleting the elements can be clumsy. Review Source Response from Constant Contact April 8, 2026 Thank you for your 5-star review, Maarika! WC Winnie C. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Top Notch Platform" April 14, 2025 5.0 Overall, I am very pleased with Constant Contact. It's been a beneficial tool to see our donors in one place for our marketing purposes. Pros Constant Contact keeps our donor database organized. It's a tool we rely on constantly. It is flexible and simple to use. Cons There isn't much I don't like about Constant Contact. I wish the pricing was lower, but you get what you pay for. Review Source FT Faith T. Chief Marketing Officer Non-Profit Organization Management Used the software for: 2+ years ### "Great success in email marketing!" July 11, 2025 5.0 Great! We have had a lot of success in communication with our members and donors. Traction and open rates have increased Pros Easy to capture marketing message, reports, and feedback on campaign success. Receiving end folks report liking the easy of digesting content Cons Could use more template variety - more Freeform design or the ability to import and connect with Canva Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Ease and functionality. We were doing it all wrong before Review Source AT Amanda T. Marketing Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "User-friendly email marketing solutions for small businesses" October 18, 2024 5.0 Our experience with Constant Contact has been overwhelmingly positive. For more than a decade, it has provided a dependable solution for all our clinic's email marketing needs, from mass promotions to sharing educational content on skincare and dermatology. The platform’s reliability, combined with excellent customer support, has been crucial in helping us maintain strong communication with our clients. We highly recommend it to any business seeking a reliable and effective email marketing tool. Pros Constant Contact has been our go-to platform for managing email marketing campaigns for over 10 years, and it has consistently proven to be reliable. Creating and sending bi-weekly newsletters and eblasts to our clients is simple and efficient. We particularly value the ability to segment our mailing list and track email performance, allowing us to tailor promotions and share skincare and dermatology education with our audience more effectively. Cons Overall, the platform performs well, but there is room for improvement, especially in the template customization options. The design tools can feel somewhat limited when trying to create highly branded, visually engaging emails. A more intuitive interface for accessing and navigating advanced features would also greatly improve the user experience. Review Source Response from Constant Contact October 29, 2024 Hi Amanda! Thank you so much for the review and being with Constant Contact for over 10 years! We're proud to continue supporting your business for years to come, and I'll pass along your feedback for product improvements. BU Ben U. Mailer Marketing and Advertising Used the software for: 2+ years ### "Expensive but world class" October 24, 2024 5.0 Constant Contact is a bit more expensive compared to some other email marketing platforms, but I feel like you’re paying for the ease of use and reliability. It’s definitely one of the more user-friendly tools out there, especially if you’re not super tech-savvy. For the features it offers, especially the event management it’s worth it, but I do think there are cheaper options if you’re just looking for basic email marketing. Pros CC has amazing delivery, honestly there is no better provider for making sure your email gets to the inbox. On top of that everything is very easy to use and their support is world class. Not always available but always helpful. Cons Really expensive to be honest. Also they can be very strict about what your allowed to send. Alternatives considered [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact No one has delivery like constant contact. If you want to be sure an email gets through their is no better option. Review Source Response from Constant Contact November 11, 2024 Hi Ben! Thank you so much for the glowing review. It makes our day. :-) AM Andrea M. Sr. Event Manager Think Tanks Used the software for: 1-2 years ### "Do not recommend Constant Contact" January 2, 2025 3.0 I did not have a good experience with constant contact which pushed me to shop around for other platforms. I work with a team which includes event planners, designers, communication professionals and no one had a positive experience with Constant Contact. Pros Kind of easy to collaborate with team. A section to interact with other users when the help desk cannot provide solutions to problems. Cons Not easy to get platform help. The platform settings don't always save which causes mistakes. The contact list is not sophisticated, the formatting is clunky, and event side of the platform does not have enough capabilities. Review Source Response from Constant Contact January 26, 2025 Hello Andrea, thank you for sharing your Constant Contact experience. I am sorry to hear that we weren't able to meet all of your needs. We are always interested in improving the product and would love to get additional insight into some of the points you mentioned. Please consider sending an email to social\_support(at)constantcontact(dot)com with your username, any elaboration you can provide, and a reference to this review and we would be happy to look into it. CA Colleen A. Owner Management Consulting Used the software for: Less than 6 months ### "Great for Email Marketing and Client Engagement" October 3, 2024 5.0 Constant Contact has been a reliable tool for managing my email marketing. It’s user-friendly, offers great design flexibility, and helps me stay connected with clients. The automation features save time, and overall, it has improved my communication and engagement with my audience. Highly recommend it for any business focused on email marketing! Pros What I like most about Constant Contact is its ease of use for creating beautiful, professional email campaigns. The drag-and-drop editor makes it simple to customize templates, and the automation tools help me stay in touch with clients without much effort. The reporting features also give great insights into open rates and clicks, which helps me refine my campaigns. Cons The pricing can be a bit high for smaller businesses, especially when adding more contacts. It would be great if there were more affordable plans for startups or companies with fewer clients. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I switched from Mailchimp because I found Constant Contact’s email editor and customer support more user-friendly and responsive. The reporting tools in Constant Contact also offer more detailed insights, which help me better track the success of my campaigns. Review Source Response from Constant Contact October 15, 2024 Hi Colleen! Thank you so much for the positive review. We're glad our automation tools are saving you time! MC Michael C. Marketing Manager Real Estate Used the software for: 1-2 years ### "Meh, they can do better" December 27, 2024 4.0 User friendly interface. Expensive if you have a lot of contacts. Even unsibs are counted as contacts. Pros Ease of use. Intuitive UI allows for easy design of marketing emails. Cons Price was a bit high and unsubs cluntwd towards contacts count. CS hit or miss. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Ease of use. Readily available and was used by others I know. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Could not send enough emails using gmail. Review Source Response from Constant Contact January 26, 2025 Hi Michael. Thank you for your review! I'm glad that your experience was good overall, however I want to clarify that unsubscribed contacts do not count towards your billing amount. Bounced contacts count, but there's still a possibility they are valid email addresses that just need to be investigated and cleared away, if necessary. I hope that helps! - The Constant Contact team Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.