--- title: "Page 5 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 5 - Is Constant Contact the right Email Marketing solution for you? Explore 2956 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/31898/Constant-Contact/reviews/?page=5" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Constant Contact 4.3 (2956) [View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 5 - Reviews of Constant Contact ## Showing most helpful reviews Showing 101-125 of 2956 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Cynthia C. Dir, Communications and Engagement Construction Used the software for: 2+ years ### "Still a good tool" March 20, 2026 4.0 Due to the recent snafus with registration and some of our communications, I removed a star for now. Pros Keeping in touch with stakeholders is a must and Constant Contact facilitates that. Easy to use is always a plus when your plate is full. Cons We recently used it to register class participants. Not sure what happened, but it got confusing. Some registrants got confirmations and others didn't. Same for us. We also experienced a glitch with our contact list that caused an interruption to our account status. Are working through it. Review Source Response from Constant Contact March 24, 2026 Thank you for your review and valuable feedback, Cynthia! Our team would love to learn more about the glitch you experienced with registration for your classes. Please send an email to social\_support\[at\]constantcontact\[dot\]com with your account name/account email address and any additional helpful details or documentation of the glitches you experienced so that our team can investigate. Any specific tools, features, or templates you were using along with descriptions of the glitches would be very helpful in troubleshooting the issue! MM Maarika M. Foundation Manager Fund-Raising Used the software for: 1-2 years ### "User-friendly e-mail marketing platform" March 31, 2026 5.0 Pros Easy contacts and mailing list management, and enables tracking opens and interactions with minimal lag times. Cons Sometimes there are issues with setting layout - moving, editing or deleting the elements can be clumsy. Review Source Response from Constant Contact April 8, 2026 Thank you for your 5-star review, Maarika! SS Sonny S. Admin Non-Profit Organization Management Used the software for: 6-12 months ### "Constant contact review " March 15, 2026 5.0 Pros I liked most about constant contact is it's ease of use and clean and simple user interface. Lots of features! Cons What I least like about constant contact is it's expensive proving relative to the competition out there Review Source Response from Constant Contact March 17, 2026 Thank you for taking the time to leave a review, Sonny! RZ Renata Z. Naturopathic Doctor Alternative Medicine Used the software for: I used a free trial ### "Useful but not what I wanted long term" January 27, 2026 4.0 Pros I appreciated the ease of use to collect emails and the simplicity of the design. It also gave good feedback on the insights of opens/clicks Cons I thought it was a bit basic for what I wanted, and didn't offer other features I wanted like landing pages. Review Source Response from Constant Contact February 9, 2026 Thank you for taking the time to leave a review, Renata! We're glad to hear that you found Constant contact easy to use, but we're sad to hear your feedback that our tools were a bit too basic for your needs. Constant Contact offers several tools to make marketing simple for your business, including lading pages! If you need help creating a landing page in your account, feel free to call our award-winning support team and they'll be happy to walk you through the process. LC LISA C. Owner Retail Used the software for: 2+ years ### "Definitely something your business should try. " September 21, 2025 5.0 Again, it has been a positive experience. Customers appreciate me staying in contact with them and taking the opportunity to answer questions maybe they haven't asked yet or explaining things in more detail. Pros This has been so easy to use. It's a plus to stay in contact with customers in between their appointments and Constant Contact saves time and a lot of the work. Cons Nothing negative really to say about Constant Contact. It has been a very time saving addition to the business. Review Source VH Vontavius H. CEO Real Estate Used the software for: 6-12 months ### "Decent Product Value To Price Isn’t There" December 24, 2025 4.0 it was good for the most part they have great customer service back when we were with them. We were with them for over 8 months Pros What I like about Constant Contact is the easy to use interface and the high stable deliverability rates. Cons one of the major things I didn’t like about Constant Contact is the value to price it’s just not compared to to flodesk but better than mailchimp. Review Source Response from Constant Contact January 9, 2026 Thank you for taking the time to leave a review, Vontavius! We appreciate the feedback on our pricing as we're always looking at ways to improve our offering to deliver the best value to our customers. AL Ann L. Head of Marketing Consumer Services Used the software for: 2+ years ### "Easy to use, cost based off number of emails stored" June 20, 2025 4.0 The cost kept increasing for me because I needed to upload a new list each time I send out an email based off our current active customers. So If I had 5000 email address, 1000 of them may no longer be a customer of mine. But I still got charged even though I didn't email them any longer. It was hard for me to figure out which emails to delete as our customers changed weekly. Pros Constant contact was easy to use. Templates were easy to find and set up and reporting was excellent. Cons I did not like that you were charged based off how many email address were stored. I may have 5000 email addresses, but only emailed 3000 at any given time. Alternatives considered [Brevo](https://www.capterra.com/p/132996/brevo/) Reason for choosing Constant Contact I actually switched to Brevo to use their bucket system. Review Source SH Simon H. MEC Wholesale Used the software for: 1-2 years ### "Gets the job done" May 13, 2025 5.0 It really helps with making newsletters and sharing updates without wasting much time Pros We use it a lot to stay connected with our contact list and it works good for that Cons In my case I thought maybe it miss a bit when it comes to seeing clearly which emails did best or making list groups easier Review Source GK Gabriel K. Development Assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "A Strong Comeback for Constant Contact" September 22, 2025 4.0 After returning to Constant Contact, I’ve been impressed by how far it has come. The platform is now on par with MailChimp in terms of capabilities, and in some cases even exceeds it. For organizations using DonorPerfect, the integration makes the decision to switch simple. The lack of a little extra polish is more than made up for by the reliability, improved UX, and robust functionality. Pros The interface and user experience are a huge improvement compared to a few years ago. It feels modern, intuitive, and matches the ease of use I’ve experienced with MailChimp. The seamless integration with DonorPerfect makes it especially valuable for nonprofits. Cons The design and interface, while much improved, could still feel a bit more polished and inviting. It does the job well, but it lacks some of the visual smoothness of other platforms. Review Source JS John S. New Business Specialist Automotive Used the software for: 1-2 years ### "Email Marketing made easy with Constant Contact" April 9, 2025 5.0 Overall I was satisfied with Constant Contact, I utilized it for multiple campaigns, and the only issue I had was having to pay more when my contact list exceeded limits. Pros Constant Contact is easy to use and has features I need, like social media management. Cons Cost is an issue, as it get expensive quickly when your contact list grows. Review Source DN Deontay N. Recruiting Manager Staffing and Recruiting Used the software for: 6-12 months ### "Constantly Contacting " June 26, 2026 5.0 Pros I like constant contact because it helps make contacting clients and talent alot easier when trying to search a contact number Cons The least i would say i like about it is how sometimes it can take a period of time to load a certain amount of contacts. Review Source AP Amber P. Marketing Director Health, Wellness and Fitness Used the software for: 2+ years ### "ConstantContact For Small Business" June 20, 2025 5.0 Similar to MailChimp in many ways, easy to use, and a good option for small businesses. I enjoy using overall. Pros Constant Contact is easy to use and I enjoy the reporting capabilities. The re-send to non-openers function is ideal as well. Cons I wish there were more graphic design options and background templates. I often end up using Canva to create my own designs. Review Source EL Eric L. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Very good tool for communicating with contacts." October 6, 2025 4.0 Pros The tool is easy to learn and use, and it provides a good reporting system. Managing the database of contacts is straightforward. Cons We wish there was more flexibility with designing emails, allowing for more customization - especially regarding layouts. Review Source Response from Constant Contact November 18, 2025 Thank you for your review, Eric! We appreciate your feedback on how to improve the customization of our email builder tool. AS Alisha S. Ast Project Manager Research Used the software for: 1-2 years ### "smooth and resourceful " May 7, 2025 5.0 Overall good, i have used it at multiple jobs at this point and absolutely love it Pros It is a really easy to use CRM with a lot different feature all in a good price range Cons We use it for a newsletter mostly and contact management, it doesn't allow you to edit the pictures to fit, which is annoying. It's integration with wordpress is also really tricky, you cannot edit it to look better Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Zoho has a lot of features we didn't need and it would complicate things for us Review Source FT Faith T. Chief Marketing Officer Non-Profit Organization Management Used the software for: 2+ years ### "Great success in email marketing!" July 11, 2025 5.0 Great! We have had a lot of success in communication with our members and donors. Traction and open rates have increased Pros Easy to capture marketing message, reports, and feedback on campaign success. Receiving end folks report liking the easy of digesting content Cons Could use more template variety - more Freeform design or the ability to import and connect with Canva Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Ease and functionality. We were doing it all wrong before Review Source HR Haley R. Member Engagement Education Management Used the software for: 6-12 months ### "Constant and consistently delivering trusted messaging" March 19, 2026 5.0 Pros Constant Contact has been, well, constant/consistent in delivering messaging we can trust and count on. Cons Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault. Review Source Response from Constant Contact March 24, 2026 Thank you for your kind review, Haley! MD Melissa D. Patient Coordinator Hospitality Used the software for: 1-2 years ### "Great for beginners " May 29, 2025 5.0 It was great for beginning email blasts, but compared to competitors now, I feel like it is outdated. Pros The product is great for small businesses. The ease of use and clean dashboard make it preferrable for even new employees with zero marketing experience. Cons There is a free trial, but no free plan. You have to purchase in order to keep it. I had issues when I tried to cancel membership Review Source LR Leah R. Office Mng. Retail Used the software for: 2+ years ### "Easy for small business" April 22, 2025 5.0 Great experience with Constant Contact. There were features I wished it had and the next time I would log in, they had them. Pros It is very user friendly to make and create ads and campaigns. Cons sometimes it is hard to get an email out or generated. Its just a matter of time to do it. Review Source MN Melissa N. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Email marketing is key and constant contact helps with this " June 17, 2026 5.0 Overall, constant contact is a great tool for businesses to be able to communicate with their customers, and businesses really cannot function without this technology in today’s time. Email Marketing is one of the biggest ways businesses bring in sales and revenue. Pros Constant contacts is a great way to communicate with your customers and send emails in bulk to a lot of people at once. We are able to get out our deals, promotions, and new product launches to everyone. Cons Sometimes I feel like I wanna make my email look a little bit more professional or customized and there’s a few customizations I’ve seen that I wasn’t able to do. Review Source Response from Constant Contact June 23, 2026 Thank you for taking the time to leave a review, Melissa! We appreciate your kind words and feedback. CO Corinne O. Operations Hospitality Used the software for: 1-2 years ### "Lots of good qualities" June 18, 2025 4.0 I used constant contact fairly successfully once I got the hang of it, but that took awhile. I did use it effectively Pros Constant Contact has good templates and nice statistics. It's easy to manipulate. The prepopulated images and holiday logos were helpful Cons Difficult to merge onto social media. Never really worked out well for us. Adding my own images sometimes became tedious w/ sizing and quality Review Source JB Josie B. Development Consultant Non-Profit Organization Management Used the software for: 6-12 months ### "A Great, User Friendly Program!" May 28, 2025 5.0 Pros This is easy to use and I really enjoy the interface. It makes beautiful mailers! I've been very happy with it. Cons I think it's expensive, but that doesn't mean that it isn't worth it. Sometimes the design feels stagnant as well, but I think overall it's a wonderful program. Review Source JH Jenn H. Just helping a friend Entertainment Used the software for: 1-2 years ### "Good Product for Anyone Looking for Easy to Use Email Tool" April 6, 2025 4.0 I help my friend set up newsletters and promotional emails. The process is easy, I can do everything her needs. I like that it can email early results. Pros It’s easy to use, managing the lists is easy. The design flexibility is good. Easy for beginners to figure out. I was pleased with the overall experience. I am helping a friend and he is happy with it. It’s easy to preview and send test emails. Cons There really isn’t anything I dislike but if I’m forcing myself to come up with something, adding an image to an email is a little clunky. Seems like it could be updated/made a smoother flow. It feels like it was created a long time ago and not updated. It’s not bad enough to say I would recommend my friend use something else. Review Source BD Bobby D. CEO Marketing and Advertising Used the software for: 2+ years ### "Marketing Agency White Label Use" June 27, 2025 4.0 Pros Support has been great and it gets the job done for multiple clients that we have provided services for. Cons There didn't seem to be a lot of improvement of the technology or user friendliness over time to keep up with other competitors Reason for choosing Constant Contact Ease of use and ability to add white label capabilities Review Source KA Kalli A. Instructor Performing Arts Used the software for: 1-2 years ### "Constant Contact " June 22, 2025 4.0 Pros Easy to input emails and send out a blanket update without having to individually send out emails. People could also unsubscribe very easily. Cons Other programs and tools became more readily available with easier ways to add graphics or attach files. Review Source WC Winnie C. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Top Notch Platform" April 14, 2025 5.0 Overall, I am very pleased with Constant Contact. It's been a beneficial tool to see our donors in one place for our marketing purposes. Pros Constant Contact keeps our donor database organized. It's a tool we rely on constantly. It is flexible and simple to use. Cons There isn't much I don't like about Constant Contact. I wish the pricing was lower, but you get what you pay for. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.