# Page 5 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Constant Contact the right Email Marketing solution for you? Explore 2922 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2922) [View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Constant Contact ## Showing most helpful reviews Showing 101-125 of 2922 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EL Eric L. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Very good tool for communicating with contacts." October 6, 2025 4.0 Pros The tool is easy to learn and use, and it provides a good reporting system. Managing the database of contacts is straightforward. Cons We wish there was more flexibility with designing emails, allowing for more customization - especially regarding layouts. Review Source Response from Constant Contact November 18, 2025 Thank you for your review, Eric! We appreciate your feedback on how to improve the customization of our email builder tool. CO Corinne O. Operations Hospitality Used the software for: 1-2 years ### "Lots of good qualities" June 18, 2025 4.0 I used constant contact fairly successfully once I got the hang of it, but that took awhile. I did use it effectively Pros Constant Contact has good templates and nice statistics. It's easy to manipulate. The prepopulated images and holiday logos were helpful Cons Difficult to merge onto social media. Never really worked out well for us. Adding my own images sometimes became tedious w/ sizing and quality Review Source JB Josie B. Development Consultant Non-Profit Organization Management Used the software for: 6-12 months ### "A Great, User Friendly Program!" May 28, 2025 5.0 Pros This is easy to use and I really enjoy the interface. It makes beautiful mailers! I've been very happy with it. Cons I think it's expensive, but that doesn't mean that it isn't worth it. Sometimes the design feels stagnant as well, but I think overall it's a wonderful program. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) We needed a better system that meshed with our giving CRM. Review Source HK Harrison K. Communications Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Constantly prefroms well" February 24, 2025 4.0 I find constant contact to be good experience with a fairly responsive help desk. Pros The email builder is great. It's very easy to build professional looking emails. Cons The process of verifying your sender address so that you don't go to spam is not the most intuitive. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Price and availability of features were the main deciders. Review Source BD Bobby D. CEO Marketing and Advertising Used the software for: 2+ years ### "Marketing Agency White Label Use" June 27, 2025 4.0 Pros Support has been great and it gets the job done for multiple clients that we have provided services for. Cons There didn't seem to be a lot of improvement of the technology or user friendliness over time to keep up with other competitors Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Ease of use and ability to add white label capabilities Review Source JH Jen H. Admin Entertainment Used the software for: 2+ years ### "A Solid Email Marketing Solution " October 22, 2024 5.0 Constant Contact has been a reliable tool for our marketing needs. It offers a good balance of features and support, though there is always room for improvement. Pros Extremely user friendly! Super easy layout, professional, and customizable tools. The analytics are also really helpful. Cons Pricing can be a bit steep, but is worth it. Review Source Response from Constant Contact October 29, 2024 Hi Jen! Thank you for the five stars. I'm glad Constant Contact is working out so well for you! CL Chris L. General Manager Construction Used the software for: 2+ years ### "No complaints here!" March 12, 2025 5.0 When I've needed support I've always received it. My experience has been a great one. Pros Constant contact makes it easy for me to market to my e-mail client list. Existing templates can be helpful. Keeping track of opens, clicks and unsubscribers is a great feature. Cons I can't really say anything negative about the product. It does what I need for a reasonable price. Review Source MN Melissa N. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Constant contact is the best way to reach your email contacts " July 6, 2025 5.0 Constant contact has been an amazing way to collect and manage my email contacts. I’m able to build templates and schedule emails to reach them on a regular basis. It has really helped me increase my sales and profit margin Pros It’s an easy way to communicate with your customers via email. It allows you to use templates that look professional to represent your business. Cons Sometimes the templates and designs can be basic but honestly they still look great and it’s all you really need Review Source PT Phil T. Marketing Manager Automotive Used the software for: 1-2 years ### "Great Software, Lacks Reporting" January 23, 2025 3.0 The product is great to use, however, the lack of in depth reporting makes it difficult to target our campaigns Pros Easy to use drag and drop email template editor with a nice set of features. Cons The lack of reporting to the degree we require as a business. Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Constant Contact The ease of use and to roll it out for the business to quickly start using. Review Source LE Lincoln E. Communications Specialist Religious Institutions Used the software for: 2+ years ### "Accessible Email Creation Tool" February 20, 2025 4.0 I use it weekly to send out newsletters to 700+ viewers Pros Constant contact is very user friendly and easy to understand. The icons make it even easier to navigate. Cons It feels a little limiting in the individualization of each email. Almost like you’re trading off the uniqueness of your emails for the ease of creating them. Review Source AZ Adam Z. Marketing Director Civil Engineering Used the software for: 2+ years ### "Affordable and Easy to Use Mass Email Blaster" March 5, 2025 5.0 Overall, Constant Contact has been reliable for us in getting out our messaging, building a following for our brand with above average open rates nd delivery. Pros The variety of templates and easy drop and drag functionality make this a go-to for any small, medium, or large business. Cons Your email will sometimes find its way into the recipients trash or spam folder. This seems to be the norm for most providers. Review Source KS Kelly S. Social Media Director Real Estate Used the software for: 2+ years ### "Quick, Easy, Email Marketing" November 22, 2024 5.0 10 out of 10! The small detail issue is immediately fixed with a canva account. Pros It's easy to use features! Simple but powerful! Cons Some of the email editing is lacking for small details. Review Source KA Kalli A. Instructor Performing Arts Used the software for: 1-2 years ### "Constant Contact " June 22, 2025 4.0 Pros Easy to input emails and send out a blanket update without having to individually send out emails. People could also unsubscribe very easily. Cons Other programs and tools became more readily available with easier ways to add graphics or attach files. Review Source MCS Mahazi Christian S. Review constant contact Internet Used the software for: Less than 6 months ### "Constant Contact review " December 11, 2024 4.0 I primarily use Constant Contact to manage newsletters and promotional email campaigns. It has helped me increase engagement rates by 20% and maintain consistent communication with my audience Pros It's easy-to-use drag-and-drop email editor and it's an excellent reporting tools that provide detailed insights into campaign performance. Cons Thé pricing might be a bit steep for small businesses with limited budgets. And there IS en occasional delays when integrating with third-party tools but not every Time Switched from [Systeme.io](https://www.capterra.com/p/198994/Systeme/) The Price on systeme.io IS very affoedable and because some recommande it to me Review Source DK Daniel K. Assistant Center Manager Real Estate Used the software for: 1-2 years ### "Constant Contact is worth every buck!" May 5, 2025 5.0 I love Constant Contact and our business has been using it for many, many years. We have been able to reach out to clients for events, reminders, and anything emergency related too. I definitely recommend this product to any business. Pros I love how easy it is to send reminders out to a multitude of clients and customers. Cons What I don't like about constant contact is the lack of organizing. This could be attributed to user error. More so If clients are in certain tags, I am not able to send those emails out to those specific tags. Review Source Lisa P. content writer Retail Used the software for: Less than 6 months ### "Constant Contact - excellent template & drag and drop builder" February 3, 2025 5.0 I like the interface, it's easy to use and I understand the appeal of using Constant Contact as a emailing application Pros It is VERY easy to start from scratch with constant contact. Even without design experience, it's easy to bring your brand kit into the interface and begin sending out your first newsletter. Cons The price. There is no free plan (for let's say up to 500 contacts). If i'm just starting to build my business the price is prohibitively expensive. Review Source JM Julie M. Payroll Manager Consumer Services Used the software for: 1-2 years ### "Easy Email Campaigns with Professional Results" December 22, 2025 4.0 Constant Contact is easy to use and makes email marketing simple and effective. The templates are professional, customization is straightforward, and tracking results is clear and helpful. It’s a great tool for staying connected with customers and managing campaigns with confidence. Pros Constant Contact is easy to use and makes email marketing simple. The templates look professional, and tracking results is clear and helpful. Cons Constant Contact can be a bit expensive compared to similar email marketing tools, especially for small businesses with growing contact lists. Review Source DG Dana G. Brand Designer CEO Design Used the software for: 1-2 years ### "Great Option For Email Campaigns " March 2, 2025 4.0 Good experience, great option of email management Pros The software has recently added more AI options & interactive features Cons The cost of the tool along with setup can be different Review Source RM Robert M. Accountant Broadcast Media Used the software for: 2+ years ### "Great ,Easy to use platform" November 24, 2024 5.0 Pros It has helped us to establish omnichannel marketing campaings with ease. Also it has tons of useful features for email marketing to make every marketing project meaningful. Cons It works everything in our favor, so no dislike. Review Source TW TIFFANY W. Director of Operations and Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Good but pricey" March 26, 2025 3.0 Constant Contact is great for beginners or small businesses that want an easy-to-use email marketing tool with strong support. But if you need advanced automation or more affordable pricing, there might be better options out there. Pros Setting up email campaigns is pretty intuitive, even if you’re not super tech-savvy. I like that it includes event management tools and integrates with social media. They also have a very responsive customer service team. Cons The automation options feel a bit basic compared to platforms like ActiveCampaign or Mailchimp and the price point is a bit pricey. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact I completed a trail and decided to continue with mail chimp as I got my email list off of the ground. Review Source FB Faris B. Operations Manager Restaurants Used the software for: 2+ years ### "Great marketing software and CRM " December 31, 2024 5.0 Very happy, we’ve been using it for years and more to come. Gets the message over and the job done and is very easy to use, new clerks get the hang of it quickly. Pros User friendly, reasonably priced and gets the job done. Cons Not having the ability to remove “powered by constant contact” from the bottom of emails. Review Source LB Lauren B. Lead Content Creator Information Technology and Services Used the software for: 6-12 months ### "As CRM, I didn’t find any issues yet" April 16, 2025 5.0 I have access to our CRM Constant Contact for updating customer data, and all for it gets the job done Pros It allows me easy access to customer details, and I can use it however I want. I pay particular attention to customer service, support, and kindness. Cons We have been using it for many years and we haven't encountered any issues. Review Source JM Janet M. Coordinator for Finance and Operations Non-Profit Organization Management Used the software for: 2+ years ### "Constant Contact" May 9, 2025 4.0 Overall, I have had a very good experience with Constant Contact. It's very user friendly. Pros I really like how you can customize your campaigns to reflect your brand. It's also easy to create mailing lists and it integrates with our software to sync updates to contacts emails. Cons Customer support is not readily available. When you run into an issue, it can be difficult to resolve it. Review Source HR Haley R. Member Engagement Education Management Used the software for: 6-12 months ### "Constant and consistently delivering trusted messaging" March 19, 2026 5.0 Pros Constant Contact has been, well, constant/consistent in delivering messaging we can trust and count on. Cons Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault. Review Source Response from Constant Contact March 24, 2026 Thank you for your kind review, Haley! AP Ashmita P. IT Consultant Information Technology and Services Used the software for: 1-2 years ### "Bear fruits for marketers." November 11, 2024 5.0 Remarkable to send user what messages they need to see based on the behavior. Pros Noteworthy for it's high delivery rate for emails. Impressive to automate messages from user behavior. Cons Great to take advantage of automation triggers. Review Source Response from Constant Contact November 18, 2024 We appreciate your kind review, Ashmita! Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.