# Page 7 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Constant Contact the right Email Marketing solution for you? Explore 2923 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2923) [View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Constant Contact ## Showing most helpful reviews Showing 151-175 of 2923 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VW Victoria W. Sole proprietor Music Used the software for: 2+ years ### "Constant contact makes emails fun" November 5, 2024 5.0 Pros Constant contact allows you to send highly customizable emails out to clients and potential clients. Cons There is a little bit of a learning curve at first. Review Source Response from Constant Contact November 18, 2024 Thank you for the kind review, Victoria. We're glad that we can make your marketing fun! TM Theresa M. General Manager Retail Used the software for: 2+ years ### "Great Service with Constant Contact!" December 4, 2024 5.0 It has been a great experience using their services. They have great customer service as well. They also do several webinars to help your company grow! Pros Very easy to use to create professional emails. You can add several features to your email with ease. The website is easy to use and understand. Performance emails are received quickly. Cons I have not experienced any problems that I can share. Review Source PW Peggie W. Account Resolution Analyst Health, Wellness and Fitness Used the software for: 6-12 months ### "User Experience with Constant Contact" November 1, 2024 4.0 It's a great platform for email marketing requirements and it is visually appealing. Pros I liked it best for the user friendly platform and the drag-and-drop is very useful and intuitive. Cons Some of the design elements lack flexibility. Review Source Response from Constant Contact November 11, 2024 Hi Peggie! Thank you for the review and the feedback. We would love to hear what flexibility you're looking for that you feel the product might be lacking. Please consider sending an email to social\_support(at)constantcontact(dot)com with your username, a reference to this review, and any additional feedback you can provide and we will look into it! AR Ash R. SEO Marketing and Advertising Used the software for: 6-12 months ### "Recommend for Newsletters" December 10, 2024 5.0 highly recommend and one of the top in the newsletter field Pros Makes e-newsletters that are professional and clean. Can view in browser or within email. Also allows a link to be shared. Easy use in the backend too. Cons Not as straight forward as other newsletter platforms but not a big deal Review Source JH Jadin H. Accounting Supervisor Automotive Used the software for: 2+ years ### "Easy to Navigate - Constant Contact" November 19, 2024 5.0 Pros Constant Contact is very easy to navigate. Cons Constant Contact is a nice tool, but it's a little pricey. Review Source Response from Constant Contact December 3, 2024 We appreciate your 5-star review, Jadin! PK Paulette K. Credit Risk Analyst Financial Services Used the software for: 1-2 years ### "Constant Contact Elevates Our Outreach" October 8, 2024 5.0 Pros The drag-and-drop functionality is incredibly intuitive. The live chat and phone support have been stellar. Cons We wish there were more options for setting up complex workflows. Review Source DH David H. Transportation Planner Program Development Used the software for: 1-2 years ### "David Review " January 11, 2025 5.0 Pros The ability to send out massive notices, schedule the release, and send to selective groups. Cons I enjoyed everything. It makes it pretty easy to inform the community. Review Source MM Marsha M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Constant Contact is easy to use." October 16, 2024 4.0 Overall, I like Constant Contact however I do not like that they raised their prices again. Pros I am very familiar with it as I have used it for 7 years. I am able to send out newsletters that look decent with ease. Cons Formatting the pictures always causes problems. They pictures often get flipped and it very difficult to get them to face the right direction. Review Source Response from Constant Contact October 29, 2024 Hi Marsha! Thank you for the review, your feedback, and for being a long-time user. If you're having issues with formatting pictures, we'd like to look into it. Please send an email to social\_support(at)constantcontact(dot)com with your username, a reference to this review, and any examples you can provide and we will investigate. TC Tonya C. Vice President Of Client Services Accounting Used the software for: 1-2 years ### "Take time off your hands " November 11, 2024 5.0 Its been a great experience I honesty have no issues Pros I love that i can email my clients all at once and I get great open rates Cons I would like to see more training options available Review Source Response from Constant Contact November 18, 2024 Thank you for the review, Tonya! VR Verified Reviewer Owner Real Estate Used the software for: Less than 6 months ### "Constant Contact Review" September 4, 2024 4.0 Constant Contact was the most convenient to use compared to many other software options. Pros It's more affordable than other marketing software and offers great value for the money. I appreciate the stable and easy-to-use email templates, which allow for simple drag-and-drop functionality across the platform. It also offers a variety of features, such as contact management, scheduling, and tools for increasing social media followers, all of which have been very helpful in running my business. Cons A bug that causes issues in Outlook is a downside, and it's unfortunate that scheduling for Pinterest isn't available. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I switched to Mailchimp's because it was expensive. Review Source Response from Constant Contact September 12, 2024 Thank you so much for the positive review and the constructive feedback about Outlook and Pinterest. I'm not sure if you've already worked with our support team to investigate this Outlook bug, but please consider sending an email to social\_support(at)constantcontact(dot)com with your username, a reference to this review, and any details about the Outlook bug you can provide and we will follow up! RO Ranada O. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Money Well Spent" November 26, 2024 5.0 Pros Constant Contact is very easy to use, it allows me to customize and send emails to my clients and prospects. I also love being able to collect the data for reporting. Cons I had a difficult time learning to navigate the system at first. Review Source VR Verified Reviewer General Manager of Manugacturing Automotive Used the software for: Less than 6 months ### "Constant Contact Review" September 30, 2024 5.0 Pros I love how simple it is to use and how well it connects with websites, e-commerce platforms, Etsy, and other services. I've found it to be one of the easiest platforms for creating email campaigns, with more advanced reporting and analytics. Also, customer service is excellent. Cons Sometimes the email is spammed or hasn't reached the recipient's default inbox. I think it's a little bit expensive. Review Source Response from Constant Contact October 9, 2024 Hi! Thank you for your five star review describing your overall great experience. I'm not clear on what you mean by the email is spammed, but if your contacts are saying they are receiving the same email more than once, we would want to look into that! Please consider sending an email to social\_support(at)constant(dot)com with your username, a reference to this review, and any details you can provide about the affected email campaigns and we will investigate! JH Joe H. Director of Operations Computer & Network Security Used the software for: Less than 6 months ### "A solution that works and does not require major effort to setup" September 14, 2024 5.0 It just works and did not require a bunch of back and forth with support like some cheaper solutions required Pros Was very easy to get setup properly with subdomain to send emails using custom subdomain for marketing purposes and not impact normal email domains. Cons It is a luttle expensive but you do get what you pay for so the added cost for less hassle is a worthwile return Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Constant Contact Pricing and features seemed more inline with what we were looking for. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Pricing, functionality, ease of use and the roi Review Source Response from Constant Contact September 19, 2024 Thank you for the great feedback, Joe! NM Ngechu M. Full-stack Developer Information Technology and Services Used the software for: 2+ years ### "4+ Years Constant Contact User Experience " August 12, 2024 5.0 Pros Constant Contact for the past four years ever since I joined my current organization has been enabling me to automate marketing strategies and develop websites at ease. Cons Unlike other alternatives, Constant Contact is way too pricey, but it comprises a wide range of features. Review Source Response from Constant Contact August 22, 2024 Thank you for the five stars, Ngechu! TA Taryn A. Business Operations Supervisor Consumer Services Used the software for: 2+ years ### "Great Marketing and Surveying Tool" October 1, 2024 4.0 This program has been a huge asset to our companies marketing stratedgy. We have used it for marketing our events, season updates, last minute emergencies and surveys to our customers. Pros I like that this program saves your campaigns from previous years and allows you to copy the campaign. This makes it a lot easier to send similar email blasts for our special events that we have year after year. Cons I don't like that they charge you based off of the amount of contacts you have. Review Source Response from Constant Contact October 9, 2024 Hi Taryn! Thank you for the review and the specific feedback of how to improve our customer experience. We appreciate it! MB Maya B. Social Media Manager Marketing and Advertising Used the software for: 1-2 years ### "Produces regular campaigns and provides accurate data" August 3, 2024 5.0 Constant Contact supported our marketing plans and organized campaigns at all stages, and the data maintained continuity in evaluating campaigns and taking lessons for future campaigns. Pros Constant Contact creates regularity for email campaigns, as the completed campaign becomes a reference for future campaigns, giving the workflow a unique smoothness. The templates are wonderful, and cooperation is guaranteed with Constant Contact. We jointly adopt a main campaign and divide it into sub-campaigns easily. I love how easy it is to break down the main menus and easily link them to their designated part of the campaign. The collected data is expressive and rich in detail, and we always benefit from it to find those who are most seriously interested in our products. Cons The negatives are not many, I just hope that Constant Contact lifts some restrictions to modify templates more freely, and I would like more wonderful templates. Review Source Response from Constant Contact August 22, 2024 Hi Maya! We're so glad to hear that Constant Contact is helping you with your marketing. Thank you for the review. VF Vinita F. Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Great Platform!" September 29, 2024 5.0 My organization used Constant Contact to email fundraiaing data/events. It made it easy to get the word out to your desired contacts. Once you get started, it takes just a few clicks to get your communications out fast. Pros The program is quite easy to initiate and get emails out fast! It is very user friendly and dummy proof! Cons The price can be a bit higher than others but its worth it! Review Source Response from Constant Contact October 9, 2024 Hi Vinita! We're glad you've had such a wonderful experience with Constant Contact, so far. Thank you for the glowing review. JPP Jean Pierre P. Subcontractor Architecture & Planning Used the software for: Less than 6 months ### "SCAM! Not allowing me to cancel the account" October 24, 2024 1.0 BAD. Pros Dont like it. I have not been using this and tried to cancel the account. They do not have an option for this. Every time I try to follow the steps it does not work. They want us to call the call centre to cancel but also does not work. Big Scamming money takers Cons No way to cancel the account. Not assisting in helping. Arranged a google call and they did not pitch up Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I am going around to try all the companies Review Source Response from Constant Contact November 11, 2024 Hi Jean Pierre. I am sorry to hear you've had trouble with canceling your account. If you still need assistance, please send an email to social\_support(at)constantcontact(dot)com with your username, a reference to this review, and the cancellation request and we will forward it to our Billing team on your behalf. JD Jordan D. Graphic and Web Designer Architecture & Planning Used the software for: 2+ years ### "Great for email blasts" October 3, 2024 4.0 Pros Easy to find templates and fairly simple to customize. Cons Hard to implement custom code for emails Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Constant contact had better choice of templates and is a good price Review Source JH Jennifer H. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use email marketing tool " August 25, 2024 4.0 Overall, I've had a great experience with Constant Contact and have been a user for many years. Pros I love how easy Constant Contact is to use. I've used it with multiple organizations I've worked with and have been happy with the results. Cons Sometimes the design elements don't work the way I want them to. Also, I think there are many corporate domains that don't accept mass emails from sites like Constant Contact or MailChimp, so critical emails may not be getting through to recipients. Review Source KM Kevin M. IT Telecommunications Used the software for: 2+ years ### "Constant Contact is great" October 3, 2024 5.0 For collecting survey feedback and similar, Contact Contact is a great tool. Pros Messaging tools with a simple drag and drop editor. Good deliverability. Cons Cost is a little high, but in line with the quality of the platform. Review Source Response from Constant Contact October 15, 2024 Hello Kevin, thank you for the positive review! GG Gabriela G. Coordinador Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Buena herramienta si tienes dominio del inglés" September 2, 2024 5.0 Es una buena herramienta. Sin embargo, el tema del soporte sí es complicado Pros Que nos permitía crear una o más cuentas para trabajar desde ahí Cons Que tener soporte en español es muy complicado Review Source Response from Constant Contact September 6, 2024 ¡Gracias, Gabriela! Lamento que la asistencia en español te resulte complicada. Aquí tienes un artículo que cubre nuestras opciones de asistencia en español: https://knowledgebase.constantcontact.com/email-digital-marketing/articles/KnowledgeBase/46129 SF Sarah F. Owner Apparel & Fashion Used the software for: 6-12 months ### "Easy to use Email Marketing " November 7, 2024 5.0 Easy to use and navigate I just wish there were lots of plug and play templates to send my emails out with. Pros Easy to use and set up to send emails to clients Cons I wanted more templates as i am not very good at sending emails for my boutique. I prefer premade templates that i can fill in Review Source Response from Constant Contact November 18, 2024 Thank you for taking the time to leave a review about your Constant Contact experience, Sarah! JK Josie K. Realtor Real Estate Used the software for: Less than 6 months ### "Constant Contact Review" September 30, 2024 5.0 I used it in my real estate business to get content to large groups to obtain higher sales volume. Pros I liked it because I was able to keep up with all of my network and send out information easily and efficiently resulting in higher sales. Cons The content options were limited, and I would prefer more features. Review Source Response from Constant Contact October 9, 2024 Hi Josie! Thank you for the five stars! We would love to collect more feedback about what content and feature options you are looking for. Please consider sending an email to social\_support(at)constantcontact(dot)com with your username, a reference to this review, and any feedback on features/content you're looking for and we'll make sure to get it in front of our developers! Joseph P. Marketing Manager Accounting Used the software for: Less than 6 months ### "Great platform to keep up with your readers" October 24, 2024 5.0 Pros User-friendly interface and great email templates. Cons Limited automation compared to competitors. Review Source Response from Constant Contact November 11, 2024 Hi Joseph! Thank you for the five stars. We'd love to know what automation features you'd like added to the platform. Please consider sending an email to social\_support(at)constantcontact(dot)com with your username, a reference to this review, and any features you'd like to see. Thank you! 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