# Page 8 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Constant Contact the right Email Marketing solution for you? Explore 2923 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2923) [View alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Constant Contact ## Showing most helpful reviews Showing 176-200 of 2923 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hedi S. informatique Information Services Used the software for: Less than 6 months ### "Excellent tool for boosting online sales" July 9, 2024 3.0 My overall experience with Constant Contact has been very positive. I have seen a noticeable increase in customer engagement and sales since I started using their services. The automation features have saved me time by allowing me to schedule campaigns and follow-ups effortlessly. Customer support has also been very responsive and helpful whenever I had questions or issues. Pros I particularly appreciated the ease of use of Constant Contact. The customizable email templates allowed me to create professional and attractive campaigns quickly. The integration with social media, especially Facebook, was a major asset for reaching a wider audience and increasing my sales. Additionally, the detailed reports helped me understand what works and adjust my strategies accordingly. Cons One aspect I found a bit less satisfactory is the cost, which can be high for small businesses. Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools. However, once these obstacles are overcome, using the platform becomes much smoother. Reason for choosing Constant Contact I chose Constant Contact over these alternatives because it offered superior integration with Facebook, which is crucial for my online sales. The detailed tracking and reporting features made it easier to understand and optimize my campaigns. Additionally, Constant Contact's customer support was more responsive and helpful, which gave me confidence in using their platform for my business needs. Switched from [Sender](https://www.capterra.com/p/139770/SENDER/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I made the switch because Constant Contact offered more robust integration with Facebook, which is essential for my online sales business. Additionally, Constant Contact's tracking and reporting features are more comprehensive and user-friendly, allowing me to optimize my marketing campaigns more effectively. The superior customer support also played a significant role in my decision to switch. Review Source Response from Constant Contact July 22, 2024 Hi Hedi. Thank you for the feedback. We love hearing these stories from our customers and how our features are helping them succeed! JK Justine K. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Our small team works easier with Constant Contact!" July 29, 2024 5.0 Pros We have a small team with no designated marketing department, yet all staff feel comfortable using, scheduling and analyzing using constant Contact's tools. Cons It can take some time to learn how to use segments and lists effectively, a training guide would be helpful. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Switched from [iContact](https://www.capterra.com/p/221118/iContact/) iContact had poor design options and our emails looked out of date. Review Source LR Leslie R. Vendor Sourcing Manager Staffing and Recruiting Used the software for: 2+ years ### "Constant contact review " September 9, 2024 4.0 It was efficient for what it was needed for but I didn't use it much more than that. Pros The ability to email various individuals the same message. Cons Attaching documents could be tough at times/ editing attachments once in the message box. Review Source Response from Constant Contact September 12, 2024 Hi Leslie! Thank you for the overall positive review and sharing your feedback. I'm sorry to hear you might have experienced some trouble with uploading documents. We would be happy to look into that for you. Please consider sending an email to social\_support(at)constantcontact(dot)com with your username, a reference to this review, and any details you can provide such as possible error messages, and we'll investigate! RF Robert F. Website Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Great Job Helping Us" August 14, 2024 5.0 Great experience, helpful Customer and Technical Service. Pros Ease of setting up account. Our members enjoy the clean look of the newsletters and announcements. Cons Nothing. How can I complain, the price is great, and the service is 110%. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Constant Contact Seemed a better interface and the price was about the same. Review Source Response from Constant Contact August 22, 2024 Hi Robert! Thank you for the kind words and the positive review! EC Emily C. Marketing Director Consumer Services Used the software for: Less than 6 months ### "Great resource for email campaigns" November 8, 2024 5.0 Overall, Constant Contact is a great resource for our email management needs, I wish it had a little more widespread capability but it works great for the purpose of email campaigns Pros Scheduling emails, templates available, it's affordable Cons limited number of users for our plan is challenging at times Review Source Response from Constant Contact November 18, 2024 Thank you for taking the time to leave a review, Emily! SH Sophia H. Marketing specialist, bussniess associate Semiconductors Used the software for: Less than 6 months ### "Overall, Great Experience with Constant Contact" October 10, 2024 5.0 Pros My overall experience with Constant Contact has been great. It has helped my small business grow, and the most important thing is that it is so easy to use for a small business owner! Also, Constant Contact offers CS through the phone with live representatives. Cons It can feel a little expensive, but the more you utilize Constant Contact for your business, the more you feel satisfied. Review Source MK Marnie K. Designer Design Used the software for: 1-2 years ### "Constant Contact is definitely constant" September 3, 2024 3.0 Pros I like that it does what it's supposed to and with ease Cons It tends to spam my clients and I've gotten multiple complaints about it Review Source Response from Constant Contact September 6, 2024 Hi Marnie! I am sorry to hear your clients are being spammed. What do you mean, exactly? Are they receiving more than one email from you at a time? The system should only send one email to one contact even if they are on multiple lists selected for sending. We would love to investigate! Please send an email to social\_support(at)constantcontact(dot)com with your username and a reference to this review and we will follow up! CC Cassidy C. Sole proprietor Consumer Services Used the software for: 1-2 years ### "Solid email platform and customer experience" August 15, 2024 4.0 Pros Ease of use, many options to personalize and create emails that are aligned with my brand or vibe Cons I occasionally got confused when importing addresses but that could be more user error than Constant Contact issues Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact It's what other people in my industry were using so name recognition influenced me. Review Source Response from Constant Contact August 22, 2024 Hi Cassidy! Thank you for the positive review! If you ever have any trouble navigating your account, please check out our Help Center for a variety of support channels: https://community.constantcontact.com/t5/Help-Center/ct-p/help-center eN emi N. assistant director Education Management Used the software for: Less than 6 months ### "great digital product " October 7, 2024 5.0 I recommend Constant C. with all my school clients Pros I think it is a very good digital helper , it is very easy for me and I always have learning videos. Cons so far everything is being well with Constant C. Review Source JM John M. Software Engineer Automotive Used the software for: 2+ years ### "J.Mwangi Views on Constant Contact" July 16, 2024 5.0 Email marketing. Landing pages creation. Pros How it is effective to create landing pages and responsive websites is what I like most about Constant Contact. Cons I have not yet come across any challenge with Constant Contact. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 6-12 months ### "A Comprehensive Solution with a Price Tag" August 26, 2024 4.0 Constant Contact is a solid choice for email marketing, but the upfront payment can be a hurdle for some. It's worth considering if you have the budget and are looking for a comprehensive platform with a variety of features. Pros Constant Contact offers a wide range of features, including email templates, automation, and analytics. It's a reliable platform for businesses of all sizes. Cons One significant drawback is the requirement to pay upfront to start using the service. This can be a barrier for businesses with limited budgets or those just starting out. Review Source Response from Constant Contact September 12, 2024 Hi! Thank you for the review and your feedback! I'll pass your suggestions along to our team. AP Ana P. Insurance Agent Insurance Used the software for: Less than 6 months ### "Constant Contact Not too user friendly" February 5, 2025 4.0 I haven't used it in a long while because it was really complicated for me to understand how to use it and I had no point of contact Pros Having all my clients in one central location Cons I had challenges with the product in customizing emails Review Source JB John B. Manager and Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Constantly reliable" October 9, 2024 4.0 Used for years to send emails to customers for all sorts of different advertisements Pros Super easy to use mass email templates for all catergories Cons underwhelming automation experience, some templates are poor quality Review Source gercinaldo S. Sócio minoritário. Marketing and Advertising Used the software for: Less than 6 months ### "E-mail marketing" September 2, 2024 5.0 Melhorou muito a divulgação dos produtos na empresa que capturo e divulgo os leads. Pros A ferramenta de e mail marketing perfeita para atuação em empresas de pequeno, médio e grande porte otimiza todas as de envio de e-mail. Cons Poderia ser mais intuitivo, e mais divulgado no Brasil, país que resido. Review Source fC francois C. Courtier immobilier Real Estate Used the software for: Less than 6 months ### "Service pitoyable" August 16, 2024 1.0 Je l'ai très peu utilisé. On me l'avait vendu comme un CRM et surtout en me disant que j'aurais un ''onboarding call'' avec potentiellement une personne parlant français. 3 jours plus tard, aucun signe de vie. Ayant trouvé une autre solution pour ce que je recherchais, j'ai décidé de canceller et d'avoir mon ''refund'' tel que promis. Bref, leur customer service est affreux, incompréhensible et compliqué. J'ai décidé de contacter le représentant des ventes m'ayant vendu cette solution et celui-ci est M.I.A. Je pourrais en rajouter et rajouter car c'est une de mes pires expériences en tant que consommateur. Pros Le prix est accessible mais encore ça dépend de l'usage recherché Cons service à la clientèle service des ventes Review Source RO Ricki O. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Constant Contact: Easy to use, but on the basic side" August 6, 2024 3.0 For a simple newsletter that needs to be maintained by those not looking for a bunch of bells and whistles, this can work. If you want to be more creative, have more testing ability, or desire some unique automation capabilities it's best to look elsewhere. Pros It's easy to use, even for those that aren't super tech savvy. There is a wealth of templates to choose from. I liked that it has segmentation that is easy to figure out. Also the email deliverability rates are really good. Cons Unfortunately is can get pricey if you grow your audience. Automation isn't where it needs to be to be really useful, which is a big deal now. Also missing is the ability to A/B test robustly (since you can only do subject lines right now). Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/) The client wanted the newsletter on a less expensive platform, one with fewer features, since they were not using them. Review Source Response from Constant Contact August 22, 2024 Hi Ricki! Thank you for the review. We would love to know more about the features you're looking for, such as what A/B testing features you're looking for, or unique automation capabilities you feel the product is lacking. Please feel free to send an email to social\_support(at)constantcontact(dot)com with your account username, any additional feedback you have, and a reference to this review. Thank you! SR Susie R. Owner Information Services Used the software for: 1-2 years ### "Constant Contact: A Human Touch" August 26, 2024 5.0 Pros Constant Contact (unlike another event platform/email provider I was using until I ran into a technical problem) has phone customer support with live humans (what a concept!) Cons Nothing I can think of at the moment, but maybe next time. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I had a technical problem and they had no customer support other than chat. I need live phone support at times. Review Source Response from Constant Contact September 12, 2024 Hi Susie! Thank you so much for the five stars and the kind words! AA Adegboyega A. Ticketing Agent Leisure, Travel & Tourism Used the software for: 2+ years ### "I Use Constant Contact to Contact Customers for 24/7" July 4, 2024 5.0 My overall experience is remarkable :- I use CC on a daily basis to automate marketing. Pros Constant Contact offers a wide range of email templates which makes it easy and quick to create and customize marketing emails. Cons Constant Contact has website builder tools but it requires to be boosted with external hosting apps. Review Source Response from Constant Contact July 11, 2024 This is great to hear, Adegboyega! Thanks for leaving a review. MG Michael G. Owner and Marketing Director Consumer Services Used the software for: 6-12 months ### "A decent choice for email marketing" August 14, 2024 4.0 I used Constant Contact as a Marketing Director before switching to HubSpot. This six month period of use was helpful to get our feet under us with email marketing. Pros Simple and easy to use email marketing platform Cons Limited features available in the free version Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Constant Contact was already in play when I arrived on team. There just weren’t enough benefits to transition to MailChimp. Now, on other products I choose MailChimp from the start. Review Source Response from Constant Contact August 22, 2024 Hi Michael! We're glad to hear using Constant Contact has been simple and easy to use! DA Delight A. Medical Sales Representative Hospital & Health Care Used the software for: 2+ years ### "Constant Contact for Real-time Marketing Automation " June 23, 2024 4.0 Email marketing automation is the main aspect that I relish. Pros Constant Contact not only automates marketing strategies but also offer web design capabilities. Cons Unfortunately, this program lack domain search and registration services. Review Source JK Jasmine K. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great Platform & Tool!!!" August 15, 2024 5.0 My overall experience has been great with this tool! I use it heavily for my business Pros I love how easy and simple email marketing is! Cons I actually dont have any thing I do like like about this prograam Review Source Response from Constant Contact August 22, 2024 Hi Jasmine! Thank you for the five stars! JS Jayne S. Wellness Project Manager Insurance Used the software for: 1-2 years ### "How Did We Manage Large E-Mailings Before Constant Contact?" August 6, 2024 5.0 Easy to produce and eye-catching email that may be sent to hundreds of recipients all at once, and track the results. Pros Constant Contact emails are easy to create and edit. The final product is attractive to the audience, and trackable to large groups. If you have a template you like you can copy it and use it again. You can resend to those who didn't open it, too. Cons The Suspended email 'feature'. It doesn't allow an email to be delivered to the recipient even though it is seemingly the correct address. Review Source TZ Tracy Z. Sales Manager Real Estate Used the software for: 2+ years ### "Why Constant Contact?" June 24, 2024 5.0 Pros I give it double thumbs up since it has added features apart from marketing automation, which include CRM and landing pages creation. Cons It is quite pricey to buy domain at Constant Contact, but I have pointed from other hosting companies which works perfect for me and it is cheap. Review Source SD Stephen D. Business Manager Building Materials Used the software for: Less than 6 months ### "Constant Contact is con-sistantly the best!" June 27, 2024 5.0 I have been extremely pleased with this fine company. Constant Contact is my only connection with my prospect list, which has more than doubled since we started this Spring. I really can't see how I can do without my partners at Constant Contact. Pros The great deal of information available helps me to invest myself in my business. The customer service team is outstanding. No problem is too insignificant for the best efforts from the reps at Constant Contact. The templates are really inspiring and fully adaptable for my needs and the AI suggestions are really useful. This has really been the answer to my customer relations. Cons The multichannel campaigns are not as well supported by the knowledge bank as I would like. It is a new feature and I expect that there will be more helps coming soon. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Better reviews and best for a beginner who wants to grow it correctly, Review Source Response from Constant Contact July 11, 2024 Wow, Stephen! Thank you so much for rating your experience with us so highly! JG Joseph G. Owner Arts and Crafts Used the software for: I used a free trial ### "Constant Contact is really the right platform" September 26, 2024 5.0 I am hoping to have some repeat purchases by reaching out to previous customers. Pros I have an extensive contact list and a list of old customers that i wanted to reach out to so I was able to do that with this Program Cons It is expensive. And other then that i found it satisfactory Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.