# Page 10 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Constant Contact the right CRM solution for you? Explore 2926 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/31898/Constant-Contact/reviews

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Constant Contact

4.3 (2926)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Constant Contact

## Showing most helpful reviews

Showing 226-250 of 2926 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Communications & Development Consultant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Constant Contact: Still a good option for nonprofits!"

April 25, 2023

4.0

Overall, despite my one negative experience, I still recommend as the go-to email marketing tool for nonprofits. It's affordable, widely used, looks good enough, has solid list management & analytics, and has decent customer service (aside from the one experience I described) with an instant chat option I've used many times.

Pros

As one of the longest-running email marketing tools out there, has gone through some growing pains over the years as it updated its design tools and features to get more in line with the newer competitors coming out, but I think it's still one of the best options for nonprofits. It may not be the cheapest option anymore, but the price is still reasonable compared to some other competitors, and they seem to have added way more features at the basic subscription level, like social media management.The email templates aren't the \*best\* looking out there, but they have become more modern-looking over time and are mobile-responsive. Many people don't realize that many of those beautiful emails you receive from big companies are not accessible to people with low vision who use screen readers or who don't have images displaying for various reasons (older email providers, slow internet, strict work email accounts that don't allow images, people being too busy to click on the "display images" button, etc.). This is because the majority of those emails are basically just a bunch of images with text in them, not text within the actual body of the email (which is what screen readers can read, and what shows up when images are disabled). Nonprofits in particular must be very conscientious about accessibility - sometimes your grant funding even requires it - so keep that in mind!Deliverability, list/tag options, and customer service were all fine (see 1 exception below).

Cons

This was several years ago now, but at a previous organization (a very small nonprofit with a budget of less than $500k and only 1.5 staff working on communications & fundraising), our account was reported as spam, and I didn't appreciate the way we were treated by customer service after that happened. They were borderline rude and treated us like we were intentionally spamming people, when it was clearly the result of either our small, overworked staff not having the knowledge of best practices in list management (e.g., not removing bounces regularly enough) or the fact that we simply had a somewhat ornery, older donor base who tend to report emails as spam rather than just unsubscribing. (Ugh.) I felt it was clear what had happened given the kinds of emails we sent (monthly e-newsletters and occasional event invitations and donation campaigns, no more than 1x week) and there was no justification for treating us like we were the same as scammers sending spam about Viagra to unsolicited lists. They didn't offer us any flexibility or even sympathy, and temporarily shut down our CC account until we did an opt-in campaign to confirm we had permission to send emails (even though we did only send emails to folks who had opted in previously). It was about a month before our largest fundraising event of the year, so this was a huge issue. I understand they must follow anti-spam rules, but the experience really sucked. A little kindness would've gone a long way here!

Review Source

KD

Kostyantyn D.  
Senior VFX artist  
Computer Games  
Used the software for: 6-12 months

### "Smart email marketing"

July 14, 2024

5.0

Pros

easily maintains a list of email contacts for email marketing in a few clicks.

Cons

I have not come accross failed email contacts so far.

Review Source

SC

Santou C.  
Counsellor  
Individual & Family Services  
Used the software for: 2+ years

### "Superb Live Customer Service by phone."

July 5, 2024

5.0

It's been very good. I tell everybody to go with them.

Pros

That I can call up staff on the phone - even from abroad to get immediate help. No misunderstandings through a chat bot. And I don't know how to do something, they will step in and help.

Cons

The price is high and that you can only add one email to the account.

Review Source

VS

Victoria S.  
sales associate  
Marketing and Advertising  
Used the software for: 6-12 months

### "The Best Automated System Ever!"

May 5, 2024

5.0

My experience has been a happy one. Never has email marketing been more rewarding. It's as if I have my own social media marketer and virtual assistance in one for less. love it!!

Pros

In the past I would send out emails to clients one at a time which took a lot of time as my email list grew. Using not only saves me time but helps me reach more people increasing my online sales.

Cons

I absolutely love the system...I just wish more of my clients would open the emails which has nothing to do the .

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I found the system hard to use and just do not like the name of it.

Review Source

WB

Walker B.  
Administrative Assistant  
Mental Health Care  
Used the software for: 1-2 years

### "Wonderful email marketings"

August 11, 2024

5.0

Pros

is a wonderful software for email marketing with great features.

Cons

It has not caused inconvenience since deployment.

Review Source

Response from Constant Contact

August 22, 2024

Thank you for the kind words, Walker!

RK

Rachel K.  
Operations and Marketing Asst  
Computer Software  
Used the software for: 2+ years

### "Software that has many options, however, email campaigns are always at the forefront"

April 12, 2022

5.0

does exactly what it is supposed to do and we need it to do---sending out good email campaigns easily. Afterward, it utilizes reporting to give us a lot of valuable information about our campaign. It is a simple, yet very robust, program that meets all of our organization's needs.

Pros

I really like the simplicity that has in order to use their product for its primary use---sending out email campaigns. You only have to hit the create button and it guides you through what campaign to use and then provides you with free templates (or upload your own) based on the type of campaign you have. There is a large variety of templates to choose from. Once you select one, you can then customize it to fit your branding. Next, it guides you with selecting recipients, when to send the email, sending a test email out, and much more. Simple, yet it gives you everything you need.

Cons

Although the simplicity of is what makes it attractive, it does have so many features now added to it, that it is a bit overwhelming. I know there are a few features I have seen that I would really like to utilize but I am not very good at reading about them. I feel a better reference section would be beneficial to Constant Contact--more video instruction would be ideal.

Reason for choosing Constant Contact

We use it with another email program but is by far the simpler, more efficient program.

Review Source

Michael N.  
Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Constant Contact is really fabulous for email marketing--we use it for all our opted in messaging"

October 29, 2022

5.0

We set up a landing page with a form fill, ad traffic to the landing page. handled email and responses for all of the opted in addresses, and kept the leads warm while we developed them. Excellent deliverability, easy to use, just a first class software.

Pros

I'm pretty familiar with email software, having used four different options extensively. was the slickest interface, the most intuitive programming, and all of the features I wanted, without being too expensive or difficult to use.

Cons

I have nothing but good things to say about . If I had to find a thing I like least, it would be the confusion between campaigns and programming.

Reason for choosing Constant Contact

The user interface is easier, the pricing structure is better, and support answers my questions.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price was the first factor, but then once I got in and started using it I found it was much simpler and more powerful than I expected.

Review Source

JS

Jenny S.  
Philanthropy Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Constant Contact Is Okay; Improvements Needed"

October 26, 2023

4.0

Honestly, is fairly infuriating when designing marketing emails, but it integrates with our database, so we continue to use it. And even the integration is not perfect and any time I've found issues, Donor Perfect puts the blame on Constant Contact and Constant Contact puts the blame on Donor Perfect and if I ever press further, I've been told "It's two giant systems integrating, the integration will never be perfect." So guess we're stuck with Constant Contact for now, but it is rather annoying to use.

Pros

It integrates with our database, Donor Perfect, and syncs each night, which is helpful. The ability to segment and create lists is good and I appreciate that you cannot accidentally duplicate contacts. It's also nice to be able to schedule social media posts as well off the emails.

Cons

Designing emails in is such a pain. It always does SUPER weird things, which I suspect has to do with the way the emails auto code. Back in the day, you used to be able to manually go into the code and change it, which we would do regularly. But then they changed to this "simpler" format, and while it is more user friendly, they took away the option to manually change the code. When we asked them about getting that functionality back, we basically receive a big shrug. So now you have to deal with things like if you copy text from ANYWHERE (even Notepad, which has no formatting) and paste it into your email, the actual font, font color, and font size are NOWHERE NEAR the actual font, font color, and font size you have already in your email, so then you have to select that entire patch of text and redo it so that it matches whatever text you have, and sometimes it randomly bolds things too. It is such a pain. This happens too if God forbid you decide to actually TYPE in the box, the font attributes will all completely change, unless you type in the middle of your paragraph and then delete around it. It's maddening. Additionally, when you send tests to yourself and then forward them, the spacing completely changes, so I have to tell my bosses that no the actual email is not actually going to have giant spaces in it. And when you send an email from Constant Contact that has a background color and forward it (this is in Outlook), the background color comes with it, so you have to manually change the page color of your email, which is difficult for me to teach some of the older staff on our team to do.

Review Source

JM

Jhonjerlyn M.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "An excellent system to create campaigns and send them in a general way to registered customers."

August 1, 2022

5.0

The overall experience gained with this platform has been amazing, it has improved the marketing system within our company on a large scale, giving them a system where we can easily understand the interest in those customers as well as measure all the responses from each on our campaigns. Sending campaigns from this platform is extremely easy, because we have imported all the contacts in these clients and it is only enough to press a button to send the specific campaign to all registered clients. This platform also has an excellent integration system, which has allowed us to integrate this system, to the CRM platform, to be able to carry out negotiations by transferring the clients obtained f rom the advertising campaign. I'm happy with the results offered with this platform, it has helped me to obtain an excellent return on inverstment for the campaign created.

Pros

is a great platform to create all kinds of advertising campaigns, and send them to all the necessary clients, its capacity to create campaigns is superior to the competition, which helps the campaigns to be unique, with a quite different design. What I like the most about this platform is that it offers a different system to create advertising campaigns, within this platform you can create campaigns through code programming, and you can also create campaigns through the drag and drop editor, in this way, it will not be necessary that you have a programming experience, to create really attractive campaigns. Another thing that I like is that they allow nice real-time campaigns, I can see the progress of each one of them in real time, I can check how many clients have accessed the campaign and how many clients are missing to access it, like this as well as I can know from which region the visits to the campaigns come from. Lastly, I love the graphical analysis and diagrams that this platform offers me. I can see diagrams that help me predictively understand the trend that traffic is having in these campaings.

Cons

I really don't have any kind of problem with this campaign creation platform, at all times it has behaved wonderfully and has offered me a fairly stable platform, in which I can create campaigns from any device and you can monitor those from anywhwere, their accessibility is quite good and it offers a general panel, where all employees can access the same panel and create, edit and send campaigns from the same place. I'm satisfied with all the functionalities and features offered.

Review Source

MM

Meher M.  
Development Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great tool for outreach, easy to learn"

April 23, 2021

4.0

Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent.

Pros

It's effective in it's data measuring, I like how I can view data in multiple ways to help me make the right decisions for my organizations marketing initiatives. I also like that I can make my own templates and embed them in. The mobile and desktop version formats are both also excellent.

Cons

Its not as smooth sailing from the get-go as other softwares like mailchimp. There's a bit of a learning curve with the pre-available templates and the space to work isn't too big.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Constant Contact

It was more affordable

Review Source

DR

David R.  
Director of Communications and Marketing  
Education Management  
Used the software for: 2+ years

### "Clean, responsive design and intuitive list management"

August 4, 2022

4.0

Customer service has always been helpful, especially when trying to figure out why specific customers are not receiving messages. There is strong automation capability, but we haven't utilized it to its potential.

Pros

Responsive design and ability to create multiple, clean, attractive templates with varying brand elements. Simple, intuitive drag-and-drop interface. List management is user-friendly and customizable.

Cons

Formatting of text styles is clunky and time consuming. There is the ability to apply headline and body text styles to some elements, but it is not intuitive at all. Management of bounced/suspended email addresses is not intuitive or informative.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Emma by Marigold](https://www.capterra.com/p/75428/Emma/)

Reason for choosing Constant Contact

Better responsive design and campaign automation features. Low price. Ability to create and maintain multiple responsive templates.

Switched from

[Emma by Marigold](https://www.capterra.com/p/75428/Emma/)

Better responsive design and campaign automation features.

Review Source

AB

Andrea B.  
Senior Program Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Don’t sleep on Constant Contact!!!!"

July 16, 2021

5.0

We love ! The decision to switch to CC last year was the best decision that we made all year! It’s made our lives so much easier and we are definitely reaching more people!

Pros

Ease of use Beautifully organized with list/ calendar views, folders, and list management attributes Automated social media and email scheduling Campaign management Landing pages Forms Lead Ads Reporting both original and resends in detail with drill downs so that you can see who exactly clicked!

Cons

There is some room for improvement in the ability to tag other pages in the social media posting section. When I post, I have to leave the site to find the social handles of the people/businesses that I’m trying to tag. If it could auto populate like it does in the social media sites that would be amazing! More lead ad options other than just Facebook. Integrate with AirTable!

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Our donor management system (DonorPerfect) provided a integration option, which was a game changer! And Mailchimp was clunky and outdated. I was very confused by it. Constant Contact makes everything easier and there are so many options and customizations. It was so worth the switch!

Review Source

VR

Verified Reviewer  
Online Marketer  
E-Learning  
Used the software for: 2+ years

### "A Review on Constant Contact"

December 23, 2022

4.0

I really like . I think of it as the Professional's Choice.

Pros

It was the autoresponder of former president Barack Obama. If its good enough for Barack, then I should try it. I also love the new feature of "Text Message Marketing"

Cons

Integration was difficult at first because I'd used so many other programs. Once I whittled everything down to one user, then the flow was much easier.

Review Source

NK

Neffer K.  
CFBU Coordinator  
  
Used the software for: 2+ years

### "Fashionable and Functional. Your correspondence will "

July 10, 2018

5.0

I do independent contracting for a nonprofit and have been using for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of my work it, will be saved where I left off. This is actually an update because in the past if you didn't save the work manually you could lose it, but they have updated that and it now autosaves (which I am very grateful for). Also, I love that I can schedule mailings and campaigns in advance for when I want them to go out (I currently have 5 pending to go out on designated days within the next 5 weeks). This save me a lot of time and not having to wait til the day of to log on and send them out. What I REALLY like is that we can track analytics. we know what emails (and topics) people are more interested in versus ones they barely open. This helps us in choosing more engaging content. I know what percent of our contacts have opened the emails. I can create different groups to send certain thing to (like Board members, parents, LSC), I am even able to see the time and date (and by whom) an email was opened and if the donate button was clicked or not (which is good for best practices and implementing measures of accountability within the org).

Pros

I do independent contracting for a nonprofit and have been using Constant Constant for about 4 years now for the electronic newsletters to our supporters and network. I love that the software and the many different template options to use for mailings. I also like that I am able to change fonts, color, backgrounds and layout with ease. It is VERY user friendly and if I need to stop in the middle of my work it, will be saved where I left off. This is actually an update because in the past if you didn't save the work manually you could lose it, but they have updated that and it now autosaves (which I am very grateful for). Also, I love that I can schedule mailings and campaigns in advance for when I want them to go out (I currently have 5 pending to go out on designated days within the next 5 weeks). This save me a lot of time and not having to wait til the day of to log on and send them out. What I REALLY like is that we can track analytics. we know what emails (and topics) people are more interested in versus ones they barely open. This helps us in choosing more engaging content. I know what percent of our contacts have opened the emails. I can create different groups to send certain thing to (like Board members, parents, LSC), I am even able to see the time and date (and by whom) an email was opened and if the donate button was clicked or not (which is good for best practices and implementing measures of accountability within the org).

Cons

I don't like that the only videos that I can embed into the mailings have to be a Youtube link. But other than that, there isn't much that I do not like about using this software.

Review Source

SC

Sierra C.  
Guest Concierge  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User-Friendly & Customizable"

July 30, 2023

4.0

Overall, the platform is incredibly easy to use and I love the options for audience selection and customization. I do, however, wish there were more value in the platform for the subscription price.

Pros

I most like the amount of personalization the platform allows for. By tracking email metrics, we can see what strategies are most effective for each audience. This then allows us to be more successful in future marketing campaigns.

Cons

I wish there were more modern, aesthetically pleasing email templates available. Although creating a campaign from scratch is quite simple, sometimes I prefer to work off of a template. Unfortunately there are not many options that suit our company brand.

Review Source

IL

Irene L.  
Manager of Covenants Dept -Retired  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Constant Contact keeps you in touch "

September 16, 2022

4.0

While we do send a message out weekly , we realize that we are not reaching all the intended homeowners. The emails are going into their spam folders. We have to remind them to add the sender to their safe list. For those who do receive the message , the overall response has been very positive. People love to know what’s going on in their community. The ability for our staff members to be able to create , edit and send a message quickly has helped in critical situations , like pool closings due to weather or road closeures due to repairs. The program is a little clunky when you are guest using it but once you have created a few campaigns , you can do it easily. Overall , works for our community and our office.

Pros

One of the best features of is the ability to build a template and use it multiple times for a variety of communications. We love the ability to add photos , which we do in all communications. It makes the information more likely to be read if it’s visually appealing. The scheduling feature allows us to create a campaign to be sent at a future date and time.

Cons

The number of steps that must be completed in order to create and send a message out is too extensive. It’s not as intuitive as it could be and some if the terms used to describe items are not logical. It would be helpful to limit the number of steps necessary to create and send a message

Review Source

ThankGod J.  
Chief Marketing Officer  
Industrial Automation  
Used the software for: Less than 6 months

### "I Underestimated Constant Contact Until I Was Blown Away By It's Amazing Features"

April 2, 2023

4.0

Pros

is simple, effective and very affordable. What other feature beats that? It's landing pages are really amazing, I mean I will give them credit for this because it has directly impacted my sales by over 20%. And for the fact that I could test out the platform for months before actually paying was really cool which is what I kind of don't get from other email marketing platforms. The interface is beautiful and intuitive and I just loved the workflow while using the platform.

Cons

For now I am enjoying the platform as it has been incredibly helpful and I have no reservations. I am satisfied with all the features and functionalities.

Review Source

KD

Kaen D.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Impressive Email and Contact Management Made Easy!"

February 16, 2022

5.0

I have used it since the late 1990's and have always found it met and exceeded my expectations. With I developed many newsletters, event invites and other types of email for nonprofits that looked like they came from a graphic designer. Clients and employers all loved the work I produced with this product. I still use it today. I tried others on the market, but non is as good as Constant Contact...even 25 years later!

Pros

I have used since it first came on the market. It is easy to use, and best of all, people are amazed at the way the delivered email looks - all my email gets many compliments because of CC!

Cons

I would like to be able to insert video backgrounds or photos with moving elements into my email without paying for a template. I would like to be able to have more flexibility in the area of videos or animation in my email without weekly cost to do so.

Review Source

EY

Eleni Y.  
Marketing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Great email platform for design and contacts"

November 11, 2022

4.0

Overall this is a great platform to use if you want something that's a one step up from mailchimp. Anyone considering using this platform would need to have a bit of experience using emails but there are a lot of guides and help available to help build effective and nicely laid out emails. There's lots of options for email designs, ability to upload images and media as well as segment.

Pros

This email platform is super easy to use for those who are used to email but who don't have their own coded templates to use. The email build is a drag and drop function and you can alter the layout and block sizes really easily. The reporting is really easy to access, review and download so you can see what content is and isn't working as well as see who your most/least engaged audiences are. In terms of contacts, this platform uses both lists and tags for you to segment your audiences which is really handy (however I wouldn't have too many lists to avoid confusion). The ability to resend emails to non-openers is a great added benefit that most platforms don't offer.

Cons

Mass unsubscribing contacts has been woefully overlooked on this platform and really needs overhauling. If you only need to unsubscribe a couple that's fine, but if you need to do it for a lot of contacts, you need to segment based on engagement, download and then re-upload to the unsubscribed list which is time consuming. You can't select all contacts and then click 'unsubscribe' as an action.

Review Source

CO

Carlos O.  
Reservations Manager Assistant  
Hospitality  
Used the software for: 1-2 years

### "A good and reliable old-friend"

December 14, 2022

5.0

is a very reliable tool. It works great, and it is a valuable tool for all businesses.

Pros

is a very good and recommendable tool for all businesses. It offers all that you need for your communication strategy. With a lot of experience in the market, Constant Contact has mastered the creation of eye-catching email campaigns, that can be easily sent to different audience lists. You can also manage your contacts database, generate new leads, and convert them into real clients by creating following-up email sequences.

Cons

The email builder needs some improvements and many features may need an update. Design tools are very limited.

Alternatives considered

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Constant Contact

It offers a all-in-one solution for marketing and communication purposes.

Review Source

CK

Chase K.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "One stop shop EMAIL marketing platform"

February 6, 2023

5.0

It was good and I recommend it for anyone starting off and needing email marketing.

Pros

Easy, user friendly and sooo many customizations! Mail chimp was cheaper but CC was way more automated and had many more options.

Cons

Cost started raising a bit in the last couple years. There’s so much more you can do with CC but it takes a bit of a learning curve to utilize its full potential- if you stick to basic email you’re fine but if you want to do much more which is ideal for marketing like landing pages you’ll be scratching your head for a while. Customer service is, “meh.”

Alternatives considered

[MinistryTracker.com](https://www.capterra.com/p/131630/MinistryTracker-com/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Constant Contact

Much superior

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Better presentation and organization.

Review Source

LB

Linda B.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Constant Contact is the Outstanding Choice to Get Your Message Across"

June 13, 2022

5.0

When I was first hired, this software was already in use in our non-profit organization, and it was quite easy to adapt to although I had never used it before. I have since been able to improve our messaging by simply getting input from others and well as knowing how to use the English language properly.

Pros

CC is easy to learn and use from day one yet still offers many new and unique ways to add great content to your message.

Cons

I find it very frustrating when fonts and layout change by themselves while setting up a campaign but this is the nature of HTML, I suppose, as well as the fact that I'm still not 100% knowledgeable on on the software. I wish there were more fonts to choose from, probably having nothing to do with CC but rather the nature of the internet.

Review Source

DN

Debbie N.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Constant Contact from a Person who is not techie"

February 1, 2023

5.0

The problems solved by using include reducing the time spent on creating and managing email campaigns, tracking the results of campaigns, and staying on top of the latest trends in email marketing. The benefits of using Constant Contact include improved customer engagement, increased brand awareness, more targeted and personalized messaging, increased email deliverability, and better insights into customer data. It also offers tools such as A/B testing and contact segmentation to help maximize the effectiveness of email campaigns. Additionally, Constant Contact provides users with access to a library of templates, images, and videos to make creating emails easier.

Pros

\-Easy to use interface for creating and managing email campaigns-Powerful automation tools to help you save time-Detailed analytics and reports to help you track performance and make informed decisions-Integration with a variety of CRM systems and other third-party services-A wide range of customizable templates to help create attractive and professional emails-A variety of pricing plans to accommodate different budgets

Cons

\-The basic plans limit the number of contacts and emails you can send-The design tools are limited and not very user-friendly-The mobile app experience is not as comprehensive as the desktop version-The customer service is not as helpful as some of the other email providers

Review Source

Jennifer T.  
CEO  
Real Estate  
Used the software for: 2+ years

### "Constant Contact - The Best Digital Marketing Tool for Your Business"

June 8, 2022

5.0

enables me to easily and efficiently produce high-quality marketing pieces, manage data and see at a glance what is working and what isn't, for my business. Even the free version provides everything necessary to pick up and run right out of the gate!

Pros

's user-friendly platform is my go-to for all things digital marketing. From designing marketing pieces to importing/exporting contacts, data organization, customization, reporting and analytics, social media posts and more - there is nothing that it cannot do!

Cons

I would like to see more customizable features added.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Constant Contact

is more user-friendly and cost-effective than the alternatives I have tried.

Review Source

Roldan A.  
Senior Web Designer/Developer  
Design  
Used the software for: 6-12 months

### "Constant improvements for Constant Contact!"

September 30, 2022

4.0

Pricing might be competitive, but as a developer, it's not quite a nice experience integrating the email client. Specially when you are a developer trying to integrate it to your website. More in particular Elementor Pro integration. Hoping they already have reconciled this issue.

Pros

Just like any other email marketing tool, they can do the job. No complaints. Email creation for fast email campaign is a breeze. Templates are as well handfuls to choose from. Drag and drop features as well. And it seems that they have much more responsive email system compared to other clients. Besides, you can use there service for user registration, A/B Testing and surveys.

Cons

First off, can do the job. No Problem. The problem comes when you deep dive into there system - technically taxing, not so user friendly interface, hard to implement branding etc... Bugs, of course. When you drag a widget, it won't appear on the canvass. Exporting HTML version of the email is also a pain.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Constant Contact

We are MailChimp user. We have been disgruntled with MailChimp for some reasons. Until, we try for a change. Only to know both of them has discripancies with them. Can't choose one from the other.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Well, to try the difference. Found out, they do have there own thurns and thissles with them. Pros and cons.

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