# Page 7 | Constant Contact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Constant Contact the right Email Marketing solution for you? Explore 2911 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/31898/Constant-Contact/reviews --- Constant Contact 4.3 (2911) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Constant Contact ## Showing most helpful reviews Showing 151-175 of 2911 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Jadin H. Accounting Supervisor Automotive Used the software for: 2+ years ### "Easy to Navigate - Constant Contact" November 19, 2024 5.0 Pros Constant Contact is very easy to navigate. Cons Constant Contact is a nice tool, but it's a little pricey. Review Source Response from Constant Contact December 3, 2024 We appreciate your 5-star review, Jadin! VF Vinita F. Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Great Platform!" September 29, 2024 5.0 My organization used Constant Contact to email fundraiaing data/events. It made it easy to get the word out to your desired contacts. Once you get started, it takes just a few clicks to get your communications out fast. Pros The program is quite easy to initiate and get emails out fast! It is very user friendly and dummy proof! Cons The price can be a bit higher than others but its worth it! Review Source Response from Constant Contact October 9, 2024 Hi Vinita! We're glad you've had such a wonderful experience with Constant Contact, so far. Thank you for the glowing review. JH Jennifer H. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use email marketing tool " August 25, 2024 4.0 Overall, I've had a great experience with Constant Contact and have been a user for many years. Pros I love how easy Constant Contact is to use. I've used it with multiple organizations I've worked with and have been happy with the results. Cons Sometimes the design elements don't work the way I want them to. Also, I think there are many corporate domains that don't accept mass emails from sites like Constant Contact or MailChimp, so critical emails may not be getting through to recipients. Review Source TC Tonya C. Vice President Of Client Services Accounting Used the software for: 1-2 years ### "Take time off your hands " November 11, 2024 5.0 Its been a great experience I honesty have no issues Pros I love that i can email my clients all at once and I get great open rates Cons I would like to see more training options available Review Source Response from Constant Contact November 18, 2024 Thank you for the review, Tonya! JM John M. Software Engineer Automotive Used the software for: 2+ years ### "J.Mwangi Views on Constant Contact" July 16, 2024 5.0 Email marketing. Landing pages creation. Pros How it is effective to create landing pages and responsive websites is what I like most about Constant Contact. Cons I have not yet come across any challenge with Constant Contact. Review Source JK Justine K. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Our small team works easier with Constant Contact!" July 29, 2024 5.0 Pros We have a small team with no designated marketing department, yet all staff feel comfortable using, scheduling and analyzing using constant Contact's tools. Cons It can take some time to learn how to use segments and lists effectively, a training guide would be helpful. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Switched from [iContact](https://www.capterra.com/p/221118/iContact/) iContact had poor design options and our emails looked out of date. Review Source AR Ash R. SEO Marketing and Advertising Used the software for: 6-12 months ### "Recommend for Newsletters" December 10, 2024 5.0 highly recommend and one of the top in the newsletter field Pros Makes e-newsletters that are professional and clean. Can view in browser or within email. Also allows a link to be shared. Easy use in the backend too. Cons Not as straight forward as other newsletter platforms but not a big deal Review Source GG Gabriela G. Coordinador Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Buena herramienta si tienes dominio del inglés" September 2, 2024 5.0 Es una buena herramienta. Sin embargo, el tema del soporte sí es complicado Pros Que nos permitía crear una o más cuentas para trabajar desde ahí Cons Que tener soporte en español es muy complicado Review Source Response from Constant Contact September 6, 2024 ¡Gracias, Gabriela! Lamento que la asistencia en español te resulte complicada. Aquí tienes un artículo que cubre nuestras opciones de asistencia en español: https://knowledgebase.constantcontact.com/email-digital-marketing/articles/KnowledgeBase/46129 AA Adegboyega A. Ticketing Agent Leisure, Travel & Tourism Used the software for: 2+ years ### "I Use Constant Contact to Contact Customers for 24/7" July 4, 2024 5.0 My overall experience is remarkable :- I use CC on a daily basis to automate marketing. Pros Constant Contact offers a wide range of email templates which makes it easy and quick to create and customize marketing emails. Cons Constant Contact has website builder tools but it requires to be boosted with external hosting apps. Review Source Response from Constant Contact July 11, 2024 This is great to hear, Adegboyega! Thanks for leaving a review. RO Ranada O. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Money Well Spent" November 26, 2024 5.0 Pros Constant Contact is very easy to use, it allows me to customize and send emails to my clients and prospects. I also love being able to collect the data for reporting. Cons I had a difficult time learning to navigate the system at first. Review Source JD Jordan D. Graphic and Web Designer Architecture & Planning Used the software for: 2+ years ### "Great for email blasts" October 3, 2024 4.0 Pros Easy to find templates and fairly simple to customize. Cons Hard to implement custom code for emails Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Constant contact had better choice of templates and is a good price Review Source DA Delight A. Medical Sales Representative Hospital & Health Care Used the software for: 2+ years ### "Constant Contact for Real-time Marketing Automation " June 23, 2024 4.0 Email marketing automation is the main aspect that I relish. Pros Constant Contact not only automates marketing strategies but also offer web design capabilities. Cons Unfortunately, this program lack domain search and registration services. Review Source TZ Tracy Z. Sales Manager Real Estate Used the software for: 2+ years ### "Why Constant Contact?" June 24, 2024 5.0 Pros I give it double thumbs up since it has added features apart from marketing automation, which include CRM and landing pages creation. Cons It is quite pricey to buy domain at Constant Contact, but I have pointed from other hosting companies which works perfect for me and it is cheap. Review Source DH David H. Transportation Planner Program Development Used the software for: 1-2 years ### "David Review " January 11, 2025 5.0 Pros The ability to send out massive notices, schedule the release, and send to selective groups. Cons I enjoyed everything. It makes it pretty easy to inform the community. Review Source JPP Jean Pierre P. Subcontractor Architecture & Planning Used the software for: Less than 6 months ### "SCAM! Not allowing me to cancel the account" October 24, 2024 1.0 BAD. Pros Dont like it. I have not been using this and tried to cancel the account. They do not have an option for this. Every time I try to follow the steps it does not work. They want us to call the call centre to cancel but also does not work. Big Scamming money takers Cons No way to cancel the account. Not assisting in helping. Arranged a google call and they did not pitch up Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I am going around to try all the companies Review Source Response from Constant Contact November 11, 2024 Hi Jean Pierre. I am sorry to hear you've had trouble with canceling your account. If you still need assistance, please send an email to social\_support(at)constantcontact(dot)com with your username, a reference to this review, and the cancellation request and we will forward it to our Billing team on your behalf. SD Stephen D. Business Manager Building Materials Used the software for: Less than 6 months ### "Constant Contact is con-sistantly the best!" June 27, 2024 5.0 I have been extremely pleased with this fine company. Constant Contact is my only connection with my prospect list, which has more than doubled since we started this Spring. I really can't see how I can do without my partners at Constant Contact. Pros The great deal of information available helps me to invest myself in my business. The customer service team is outstanding. No problem is too insignificant for the best efforts from the reps at Constant Contact. The templates are really inspiring and fully adaptable for my needs and the AI suggestions are really useful. This has really been the answer to my customer relations. Cons The multichannel campaigns are not as well supported by the knowledge bank as I would like. It is a new feature and I expect that there will be more helps coming soon. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact Better reviews and best for a beginner who wants to grow it correctly, Review Source Response from Constant Contact July 11, 2024 Wow, Stephen! Thank you so much for rating your experience with us so highly! LR Leslie R. Vendor Sourcing Manager Staffing and Recruiting Used the software for: 2+ years ### "Constant contact review " September 9, 2024 4.0 It was efficient for what it was needed for but I didn't use it much more than that. Pros The ability to email various individuals the same message. Cons Attaching documents could be tough at times/ editing attachments once in the message box. Review Source Response from Constant Contact September 12, 2024 Hi Leslie! Thank you for the overall positive review and sharing your feedback. I'm sorry to hear you might have experienced some trouble with uploading documents. We would be happy to look into that for you. Please consider sending an email to social\_support(at)constantcontact(dot)com with your username, a reference to this review, and any details you can provide such as possible error messages, and we'll investigate! KM Kevin M. IT Telecommunications Used the software for: 2+ years ### "Constant Contact is great" October 3, 2024 5.0 For collecting survey feedback and similar, Contact Contact is a great tool. Pros Messaging tools with a simple drag and drop editor. Good deliverability. Cons Cost is a little high, but in line with the quality of the platform. Review Source Response from Constant Contact October 15, 2024 Hello Kevin, thank you for the positive review! CC Cassidy C. Sole proprietor Consumer Services Used the software for: 1-2 years ### "Solid email platform and customer experience" August 15, 2024 4.0 Pros Ease of use, many options to personalize and create emails that are aligned with my brand or vibe Cons I occasionally got confused when importing addresses but that could be more user error than Constant Contact issues Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Constant Contact It's what other people in my industry were using so name recognition influenced me. Review Source Response from Constant Contact August 22, 2024 Hi Cassidy! Thank you for the positive review! If you ever have any trouble navigating your account, please check out our Help Center for a variety of support channels: https://community.constantcontact.com/t5/Help-Center/ct-p/help-center RF Robert F. Website Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Great Job Helping Us" August 14, 2024 5.0 Great experience, helpful Customer and Technical Service. Pros Ease of setting up account. Our members enjoy the clean look of the newsletters and announcements. Cons Nothing. How can I complain, the price is great, and the service is 110%. Alternatives considered [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Constant Contact Seemed a better interface and the price was about the same. Review Source Response from Constant Contact August 22, 2024 Hi Robert! Thank you for the kind words and the positive review! MK Marnie K. Designer Design Used the software for: 1-2 years ### "Constant Contact is definitely constant" September 3, 2024 3.0 Pros I like that it does what it's supposed to and with ease Cons It tends to spam my clients and I've gotten multiple complaints about it Review Source Response from Constant Contact September 6, 2024 Hi Marnie! I am sorry to hear your clients are being spammed. What do you mean, exactly? Are they receiving more than one email from you at a time? The system should only send one email to one contact even if they are on multiple lists selected for sending. We would love to investigate! Please send an email to social\_support(at)constantcontact(dot)com with your username and a reference to this review and we will follow up! JK Josie K. Realtor Real Estate Used the software for: Less than 6 months ### "Constant Contact Review" September 30, 2024 5.0 I used it in my real estate business to get content to large groups to obtain higher sales volume. Pros I liked it because I was able to keep up with all of my network and send out information easily and efficiently resulting in higher sales. Cons The content options were limited, and I would prefer more features. Review Source Response from Constant Contact October 9, 2024 Hi Josie! Thank you for the five stars! We would love to collect more feedback about what content and feature options you are looking for. Please consider sending an email to social\_support(at)constantcontact(dot)com with your username, a reference to this review, and any feedback on features/content you're looking for and we'll make sure to get it in front of our developers! RO Ricki O. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Constant Contact: Easy to use, but on the basic side" August 6, 2024 3.0 For a simple newsletter that needs to be maintained by those not looking for a bunch of bells and whistles, this can work. If you want to be more creative, have more testing ability, or desire some unique automation capabilities it's best to look elsewhere. Pros It's easy to use, even for those that aren't super tech savvy. There is a wealth of templates to choose from. I liked that it has segmentation that is easy to figure out. Also the email deliverability rates are really good. Cons Unfortunately is can get pricey if you grow your audience. Automation isn't where it needs to be to be really useful, which is a big deal now. Also missing is the ability to A/B test robustly (since you can only do subject lines right now). Switched from [Kit](https://www.capterra.com/p/175000/ConvertKit/) The client wanted the newsletter on a less expensive platform, one with fewer features, since they were not using them. Review Source Response from Constant Contact August 22, 2024 Hi Ricki! Thank you for the review. We would love to know more about the features you're looking for, such as what A/B testing features you're looking for, or unique automation capabilities you feel the product is lacking. Please feel free to send an email to social\_support(at)constantcontact(dot)com with your account username, any additional feedback you have, and a reference to this review. Thank you! VR Verified Reviewer Owner Marketing and Advertising Used the software for: 6-12 months ### "A Comprehensive Solution with a Price Tag" August 26, 2024 4.0 Constant Contact is a solid choice for email marketing, but the upfront payment can be a hurdle for some. It's worth considering if you have the budget and are looking for a comprehensive platform with a variety of features. Pros Constant Contact offers a wide range of features, including email templates, automation, and analytics. It's a reliable platform for businesses of all sizes. Cons One significant drawback is the requirement to pay upfront to start using the service. This can be a barrier for businesses with limited budgets or those just starting out. Review Source Response from Constant Contact September 12, 2024 Hi! Thank you for the review and your feedback! I'll pass your suggestions along to our team. fC francois C. Courtier immobilier Real Estate Used the software for: Less than 6 months ### "Service pitoyable" August 16, 2024 1.0 Je l'ai très peu utilisé. On me l'avait vendu comme un CRM et surtout en me disant que j'aurais un ''onboarding call'' avec potentiellement une personne parlant français. 3 jours plus tard, aucun signe de vie. Ayant trouvé une autre solution pour ce que je recherchais, j'ai décidé de canceller et d'avoir mon ''refund'' tel que promis. Bref, leur customer service est affreux, incompréhensible et compliqué. J'ai décidé de contacter le représentant des ventes m'ayant vendu cette solution et celui-ci est M.I.A. Je pourrais en rajouter et rajouter car c'est une de mes pires expériences en tant que consommateur. Pros Le prix est accessible mais encore ça dépend de l'usage recherché Cons service à la clientèle service des ventes Review Source Talk to a Capterra advisor for free and get results within 15 minutes.