---
title: "Configure One Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Configure One Software - reviews, pricing plans, popular comparisons to other CPQ products and more."
source_url: "https://www.capterra.com/p/32152/Configure-One/"
page_type: "product"
language: "en"
---

# 

 Configure One Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Configure One

## What is Configure One?

Configure One provides an AI-powered CPQ platform for manufacturers of complex, configurable products. The Configure One Intelligence Platform combines AI-powered product modeling and quoting on a shared intelligence foundation. AI Model Builder transforms specifications, BOMs, drawings, and product data into governed product models, helping teams reduce catalog backlogs and make new products quotable faster. AI Seller converts RFQs and requirements into configured, priced, BOM-linked quote options, enabling sales teams, dealers, and distributors to quote with greater speed and consistency. Unlike solutions that apply AI to a single stage of the process, the platform applies shared intelligence across both product setup and sales execution. Customer data remains isolated within a single-tenant deployment, is never used to train shared AI models, and all AI-generated outputs remain subject to human review and approval. Configure One is part of Revalize.

## What is Configure One used for?

[Bill of Materials](https://www.capterra.com/bill-of-materials-software/)[CPQ](https://www.capterra.com/cpq-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)

Top alternative

Featured

Overall rating

Based on 48 user reviews

Reviews sentiment

Positive

88%

Neutral

10%

Negative

2%

Starting price

$150

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Configure One?[Manage this product listing](https://www.g2.com/products/configure-one-cloud/claim_requests/new?auto=true)

## Configure One Overview

Updated September 2026

AI summary

Configure One Cloud supports businesses of all sizes with cloud-based tools for configure, price, and quote (CPQ) processes, combining product configuration, quoting, and bill of materials management. It offers features like guided selling, multi-currency support, workflow management, and approval controls, with optional visual configuration and integration capabilities, making it suitable for organizations seeking efficient sales and manufacturing operations.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Configure One

4.4 (48)

VS.

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$150

per user, per month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (48)

Ease Of Use

4.0 (1,319)

Value For Money

4.1 (31)

Value For Money

4.1 (1,194)

Customer Service

4.4 (45)

Customer Service

3.9 (1,183)

## Configure One alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (170)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/)

[4.2 (866)](https://www.capterra.com/p/219273/JobBOSS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/219273/JobBOSS/)

Highest Rated

[shopVOX](https://www.capterra.com/p/155218/shopVOX/)

[4.6 (243)](https://www.capterra.com/p/155218/shopVOX/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155218/shopVOX/)

## FAQs about Configure One

Overview

### Which roles and teams benefit most from Configure One Cloud?

Configure One Cloud is most used by engineering, configuration, and design teams that build complex product rules, automate specifications, and reduce manual quoting errors. Sales operations, business systems, and CPQ administrators use it to streamline quote-to-order workflows, while directors and executives rely on it for process standardization, scalability, and delivery oversight.

Answer based on 47 reviews

Overview

### What company size and specific industries is Configure One Cloud built for?

Configure One Cloud is designed for engineer-to-order and configure-to-order manufacturers, especially mid-market and enterprise companies in building materials, fluid handling, industrial machinery, foodservice equipment, HVAC, industrial drives, medical devices, and motor vehicles.

Features and Usability

### What are the key features of Configure One Cloud?

Configure One Cloud offers product configuration, automated quoting, and rule-based configuration for guided selling and visual configuration. It also includes BOM creation, order processing, pricing and cost calculations, document templates, approval workflow, CRM, ERP integration, and client or self-service portals for internal and customer use.

Integrations

### Which third-party tools and platforms does Configure One Cloud integrate with?

Configure One Cloud integrates with 6 third-party platforms, including IFS Cloud, JD Edwards EnterpriseOne, NetSuite, Oracle CRM On Demand, SAP Business One, and Salesforce Sales Cloud. These catalog integrations cover ERP and CRM systems used for quoting, order management, and customer data synchronization.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Configure One Cloud offer?

Configure One Cloud provides in-person training, live online sessions, webinars, and documentation. In-person training supports direct instruction, live online sessions allow guided remote sessions, webinars offer scheduled presentations, and documentation gives written reference material for self-paced review and feature lookup.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Configure One Cloud offer?

Configure One Cloud provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Reviewers describe customer service as quick to respond and very helpful during configuration and implementation, with thorough training and strong guidance. Some users also note that support teams could better address translation-related needs.

Answer based on 6 reviews

Features and Usability

### Is Configure One Cloud easy to use?

Configure One Cloud handles complex product configuration well, but ease of use is a mixed area for many teams. Manufacturing and sales users often value its flexibility after setup, while administrators frequently find the interface, menu structure, implementation, and simple day-to-day tasks harder to learn and more time-consuming than expected.

Answer based on 17 reviews

Features and Usability

### How good is the Configure One Cloud user interface?

Configure One Cloud offers a customizable web interface that works well for guided selling, visual configuration, and admin control. Sales teams and manufacturers often like the flexibility, but the interface can feel dated or confusing at first, and deeper design changes may require technical skills, custom development, or extra training.

Answer based on 15 reviews

## Features

AI summary

Based on 183 CPQ reviews

Capterra reviewers highlight these as the features buyers care about most when choosing CPQ software:

-   **Product Configurator** (**66%** of reviewers rated this feature as critical)
-   **Price/Margin Management** (**76%**)
-   **Activity Dashboard** (**75%**)

Configure One Cloud supports **Product Configurator** and **Price/Margin Management**, giving sales and operations teams the tools to build accurate product configurations and manage pricing with better margin control. However, it does not offer **Activity Dashboard**. Instead, it provides other highly rated capabilities, including **Proposal Generation** (**63%**), **Quotes/Estimates** (**72%**), and **Price and Cost Calculations** (**71%**), helping businesses create customer-ready documents, prepare accurate quotes, and keep pricing decisions consistent across the sales process.

2D Drawing

Drawing and modeling designs within 2D flat dimensions

3D Digital Asset Management

Store and manage 3D digital assets

3D Imaging

Representation of any object in 3D

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Configure One 50 features

### All Features
- 2D Drawing: Drawing and modeling designs within 2D flat dimensions
- 3D Digital Asset Management: Store and manage 3D digital assets
- 3D Imaging: Representation of any object in 3D
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Automated Quoting: Generate rule-based quotes for clients automatically
- Bills of Material: Material list of manufacturing parts and associated costs
- BOM Creation: Create bills of materials
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Catalog: An organized inventory of all data assets
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- ERP integration: Integrate with existing ERP systems
- For Customer Use: For use by customers
- For Internal Use: Usage of documents or items within a specific organization
- Guided Selling: A process designed for sellers to guide them through the entire selling process
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Multi-Currency: Manage and handle various international currencies
- Online Catalog: An online catalog of inventory that customers can view
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Parts Management: Track parts inventory levels and manage re-stocking
- Price and Cost Calculations: Calculate rule-based prices for a product/service
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing and Cost Calculations: Calculate rule-based prices for a product/service
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer
- Proposal Generation: Create proposals based on costs of labor and materials
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-time Product Visualizations: Visualize products in real time, as they are configured
- Rule-based Configuration: Configure products according to pre-defined rules and/or constraints
- Rules Engine: It is a logic or a condition that executes business rules in a runtime production environment
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single-level BOM: Create, manage, and share one level of an assembly with the entire product team
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visual Configuration: Configuration of custom product parts by using 2D &3D visualizations
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.1 (39)

4.1

Based on 39 reviews

## Pricing

Value for money

4.1 (31)

Basic

$150.00

Value for money

4.1 (31)

4.1

Based on 31 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)[

Oracle CRM On Demand](https://www.capterra.com/p/119990/CRM-On-Demand-Marketing/)[

IFS Cloud ERP](https://www.capterra.com/p/1238/IFS-Manufacturing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (45)

4.4

Based on 45 reviews

## User reviews

Overall rating

4.4

Based on 48 reviews

Filter by rating

5(25)

4(17)

3(5)

2(1)

1(0)

Mentioned topic

Sorted by most recent

CC

Chris C.

Systems Analyst

Building Materials

### "A good product, but hard to use"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

January 13, 2020

Quoting system seems bulky and hard to use. Support has been an issue. Customizations were difficult to communicate and targets were overpromised.

Pros

The configurator seems strong, very diverse and can do what we need.

Cons

User interface is confusing and hard to change. You need an experienced web developer to write the CSS to modify your site.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 16, 2020

Thank you, Chris, for taking the time to leave a review. I'm sorry that you've found changing the interface challenging, but we can certainly help you with that! It's a very efficient process, and we can either identify where you can make those changes, or we can make them for you, whichever you'd prefer. Let me know if you're interested in learning more. Kind regards, Mick McDonnell, VP Product Development

NB

Nathan B.

Purchasing & Inventory Manager

Wholesale

### "Distribution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 13, 2020

Pros

Configurator Cloud Based Link to Salesforce Ability to come up with templates.

Cons

The Amount of mouse Clicks required. Software feels optimized for Large complex configurations. Struggled with finding efficient ways of adding lots of salable items.

Alternatives considered

[Salesforce Revenue Cloud](https://www.capterra.com/p/265484/Salesforce-Revenue-Cloud/)

Reasons for choosing Configure One

Wasn't based on heavy user subscriptions. Dedicated staff to customize for our requirements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 16, 2020

Thank you for taking the time to add a review, Nathan! We appreciate your feedback, both good and bad! While I'm not incredibly familiar with your implementation, have you considered Quick Entry (to quickly add successive configurations to a quote), or the e-catalog to quickly find and add non-configurable/salable items to quotes? Know that we're always looking for ways to make the product easier to use, and I'll share this info with the team so we can focus some efforts on the points you've made. Kind regards, Mick McDonnell, VP Product Development

MF

Mathew F.

IT Support & Development

Machinery

### "A systematic review of Concept as provided by Configure One: Is it any good?"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

January 10, 2020

Overly expensive per ticket charges.

Pros

I'm leaving the company next week and dont have to work with it again.

Cons

The complexity to do simple tasks is frustrating

Switched from

[Kinetic](https://www.capterra.com/p/249741/Kinetic/)

The company owner forced us

Alternatives considered

[Kinetic](https://www.capterra.com/p/249741/Kinetic/)

Reasons for choosing Configure One

I didnt.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 5, 2020

Matthew, Thanks for taking the time to submit your review. I'm saddened that your experience wasn't positive, but wish you luck in your future endeavors. -Mick McDonnell, VP Product Development

JL

Jose Luis V.

Technical Data Sr. Engineer

Electrical/Electronic Manufacturing

### "Great Non-Based Programming Language Sofware."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 9, 2020

Configure One product is very easy to use and to learn its functionality. It doesn't require to know specific programming Languages so that means companies don't need specialized programmers or developers to use this software. I'm Industrial Engineer and really just you need basic principles of programming to use this software. The following functionalities are helping to the company to meet with the customer's requirements in the manufacturing process. Routing functionality helps us to pass manufacturing data on items specified on BOM. Also Item Family creation helps to create unique part numbers used for a specific order or contract. Also input attributes is very helpful to define features of the variables/input received. Inputs helps to pass parameters used on PLC Machines. But I would like to see more validations that helps to prevent syntax errors, formatting, typos, redundancies and other common issues that the user commits unconsciously when is creating the product rules. In general the software is very helpful for any company that need meet with process requirements and their customer's satisfaction.

Pros

1.-The most important thing in this software is, the user doesn't need to know an specific programming language only the logic operands to create criteria and logic to select part numbers or validate scenarios. 2.-Easy to use and learn. 3.-Friendly screens. 4.-Easy to open multiple Windows/Tabs so you can work in different tasks at the same time. 5.-Software works with different Web Browsers like IE and Google Chrome. 6.-Routings attached to BOM skeleton to have a better control.

Cons

There are some basic functionalities that will be great that system can have it like: 1.-Parenthesis Validation on BOM Logic. 2.-Effectivity Rules on BOM Skeleton Maintenance and BOM Logic Item. In order to control changes. 3.-To have a better and faster search engine i.e. Item Master Maintenance, Where Used Report. Some browsers not have sequence order and It's so difficult to find the value to filter. 4.-Where Used Report for Driven.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2020

Thank you very much, Jose, for taking the time to leave such a thorough review! The Configure One/Otis partnership goes back many years now, and I'm thrilled that your experience with the software has been positive! -Mick McDonnell, VP, Product Development

MS

Mark S.

Engineering Director

Machinery

### "Craig Manufacturing Ltd. Review of Concept"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 7, 2020

We needed a way to have all of our Sales team create consistent quotes. And also trap the items that need special attention. With Concept / Configure One , we are able to create consistent quotes and add password approvals for things we wish to force a conversation on.

Pros

You don't have to be a full on coder to modify and content to this Site

Cons

Page refreshes are probably necessary but they are noticeable and i don't remember seeing this on other sites that do the same thing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2020

Mark, We sincerely appreciate your taking the time to leave a review - Thank You!!! -Mick McDonnell, VP, Product Development

WD

Wilma D.

Configure Administrator

Medical Devices

### "Review January 2020"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 7, 2020

Pros

The ease of setting up new inputs, products, adding the results and use of the logic.

Cons

The automatic logged out error keeps popping up now and again (regardless the use of browser and open programs). Too bad the level of discount cannot be arranged in C1 in the way we need it (standard functionallity). The set-up of our 4- and 6- numbers is pretty complex and time consuming. Would be nice if this could be simplified.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2020

Thank you, Wilma, for your review. I would like to speak with you regarding the 'automatic logged out error'...if my guess is correct, that's simply a setting that can be changed so that an idle browser session stays alive longer without user activity. Please let me know when a convenient time for you to chat would be. -Mick McDonnell, VP, Product Development

MC

Mychilette C.

Configuration Engineer

Furniture

### "Supportative Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 6, 2020

So far so good.

Pros

The software is straight forward and the support staff is extremely helpful.

Cons

It could use more features. There are areas that could use an Import Option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2020

Thank you, Mychilette for leaving a review! It's interesting that you mentioned 'Import Option', we've recently completely revamped how images are managed (making it easier to 'import' images to the application), and are working on a centralized import function, and adding imports to areas that now lack them. Great catch, and thank you!!

DR

Dave R.

VP of Design Engineering

Food Production

### "Long -Term Customer Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 6, 2020

The Configure One team has been supportive in assisting in the conversion process and in adding new products and rules as needed. While there have been some challenges, I believe they see us as long-term partners

Pros

There is a lot of flexibility in the Configure One software and we have been able to customize it for a number of different products

Cons

We have had some issue w/ moving from older versions to V11. I am not honestly sure why.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2020

Thank you very much Dave for taking the time to leave your review! We sincerely appreciate your feedback - good or bad! I know we're close to finishing the migration to the latest release, and that it has taken longer than either of us anticipated, but hopefully the new discounting functionality that you'll be adopting will make it much easier for your users to interact with the software & easier for your admins to maintain! -Mick McDonnell, VP, Product Development

BC

Beckett C.

Design Engineer

Electrical/Electronic Manufacturing

### "E&I Configure One Implementation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2020

We are using CO as a sales tool for our own product, making it easier for customers to configure our services to match their needs.

Pros

Ability to customize to our specific needs

Cons

No cons come to mind; the Configure One team was very helpful in walking us through how to use the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2020

All great to hear, Beckett, thank you! I'm thrilled that you've happy with the application, and we're excited about continuing to work with you to achieve even greater things! -Mick McDonnell, VP, Product Development

JF

Jessica F.

Software Admin

Electrical/Electronic Manufacturing

### "Amazing Customer Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2020

We have a highly customizable product that still must function within the bounds of industry standards and physical capabilities. Both of which are not the same. Configure One allowed us to reduce our quotation time to minutes instead of days for 90% of our quotes. The customer service during configuration and implementation was amazing. Our assigned consultant \[SENSITIVE CONTENT HIDDEN\] was quick to respond to questions and issues; usually within an hour. I enjoyed the "mentor" approach both \[SENSITIVE CONTENT HIDDEN\] used to guide our company to get the most efficient use out of the software. They were able to supply various configuration options for different items such as quotes, BOMs, and pricing while weighing the pros and cons specific to our needs. For implementation, I would suggest having an admin with experience in HTML, CSS, and JavaScript. It's not required, but will likely speed up the implementation process. Configure One provides excellent customization services or user training as necessary.

Pros

The admin and user training is very thorough. The customer service during configuration and implementation is the best I've ever experienced from any software company. The software is easy to navigate and once the general software structure and processes are understood, it's fairly easy to configure and implement.

Cons

While comprehensive, the software is not a one-size-fits-all application. It would be unfair to expect it to conform to everything we do exactly as we do it. As with most software applications, compromises need to be made. With that said, Configure One does offer customizations that would have solved our needs but we chose to go the customer implementation route. Of all the configuration software we researched, Configure One met most of our requirements by a large margin.

Reasons for choosing Configure One

Without question, Configure One offered the best value. We were able to stay within budget while receiving solutions to most of our specific needs. No other software could provide the same.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 3, 2020

Wow, thank you, Jessica, for taking the time to leave such a thorough review! I'm glad that our focus on customer service has shown through - we put a high premium on ensuring your success, and I'm thrilled that you've been impressed! - Mick McDonnell, VP Product Development

[View all Reviews](https://www.capterra.com/p/32152/Configure-One/reviews/)

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