Canto Digital Asset Management

4.5 / 5 129 reviews

Who Uses This Software?

Canto offers the best digital asset management systems to empower marketing teams of all sizes-- from small teams to large enterprises; from cloud-based to on-premise or even a hybrid approach.


Average Ratings

129 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5,000.00/year
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Canto
  • www.canto.com
  • Founded 1990
  • United States

About Canto Digital Asset Management

As a leader in digital asset management, Flight by Canto has helped marketing teams stay organized, save time, and share their brand assets efficiently and securely. We're the only DAM vendor that offers every deployment option: SaaS, On-Premise, Private Cloud and Hybrid Cloud. Top brands have trusted Canto for over 25 years. See how Canto can streamline your marketing processes.


Canto Digital Asset Management Features

  • Approval Process Control
  • Asset Sharing
  • Brand Control
  • Cataloging / Categorization
  • Collaboration
  • Filtered Search
  • Image Editing
  • Keyword Search
  • Metadata Management
  • Online Proofing
  • Search Within Document
  • Usage Tracking / Analytics
  • Version Control
  • Video Management
  • Watermarking

Canto Digital Asset Management Reviews Recently Reviewed!

Ce4522c866a8981d5630fcbced77248a

Great way to organize our images

Oct 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Having one reliable spot for all images and assets. Plus the ability to tag images and use search to find what we're looking for quickly. Love freeing up our servers and having all this hosted reliably elsewhere and accessible from anywhere.

Cons: Just getting team to get on board initially and working through the best organizational setup for our needs. Learning to share with our partner agencies and other departments involved a learning curve. Some features/abilities we want were not available (but they release new, useful updates regularly!).

Overall: Ease of using our large amount of visual assets.

Flight's customer service is impeccable, I get immediate one on one attention.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Super easy to use, I barely even need to "train" colleagues with how to use, it's actually easier to just let people look around on the site for 2 minutes as it's so intuitive. I have been able to keep over 10K detailed, rare photos organized, located, shared, and clean in terms of duplicates and low/high res files. What I like most is the people though, the attention we got felt like the same as if we were NASA signing up, they took our project seriously and helped us baby the starting of the program right through to checking in from time to time.

Cons: There are a few little keystroke things but when Flight gets updated it seems like the engineers are on the right tracks as things improve all the time. There could be improvements with searchability, for example being able to have the drop down menu when inputting a tag come up with JOHN SMITH when I start with S and not just when I start typing J.

Overall: Over 10,0000 images in our library searchable at the stroke of a button. Priceless!

major help with accessibility, very streamlined form of asset management

Oct 16, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: the tagging system allows for easy search-ability. folders and albums allow for organization efficiency. the plug-in with In-Design makes it possible to easily connect documents and files with flight.

Cons: the way that tags are done could be streamlined so that users could "apply all" to certain assets rather than retyping the tags over again. another option to highlight images that you would like to go back in look at could be useful (there is something like this currently, however, the assets are all in a giant folder and you cannot make further distinctions between files)

Overall: The software streamlines communications across the companies and offers easy search-ablity for anyone using the software.

Enjoy nits functionality.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The easiness to navigate. I also really enjoyed the functionality of this software. It really gives perspective!

Great overall platform

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy and efficient to store all the photos we generate on Flight. The tagging system is super useful as well.

Cons: This program is great for online photo storage, but not so friendly with UGC. It would be great to have in the future

Easy, shareable, visually pleasing

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy, shareable, visually pleasing; easy to share single links to multiple platforms, like that the privacy is customizable

Cons: wish it had customizable skin, albums were easier to create, difference between folders and albums is limiting - wish it was just one thing.

Overall: Easily sharable inter departmentally and to outside clients, like the customization for sharing products.

I have been very happy with centralizing the huge amount of creative assets that come from our team.

Oct 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it offers an intuitive, streamlined approach to DAM. The structure is set up very well and the ease of use is positive.

Cons: I do not like the export complexities. I wish that it could be preset with optimizing social media images. More AI applications to the software would be better.

44a5c95d17a538a36e06455e6f0e6ee0

Very positive experience thus far. Customer Success Team and support is outstanding & American based

Oct 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Ease of use. Webinars are great, and a wonderful resource for learning and helping others to understand the tool and its benefits.

Cons: Portals are great but a little hard to understand use case. Also wish that Workspaces were free of charge for accounts who hold a 2+ year subscription. Seems fair.

Overall: Organization and management of assets and ease of use for sharing outwardly.

Great

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The software does what it promises. You can tag assets and search for them easily. This software can potentially save your organization a lot of time.

Cons: Customer service / technical support has been frustrating to work with at times, other times they've been helpful. I've called in to Canto before and had one of the reps that answered the phone tell me that they don't have a tech support team, the rep was very unhelpful. Other times I've called in to explain the scenario that I'm experiencing and the customer service rep will then have you fill out a support ticket explaining what you just explained to them over the phone. It would be much easier to just call the rep and have them take over the support ticket entirely. If the team revises their support process, I would be very satisfied.

Has been great to have a new DAM that works smoothly and easily!

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The ease of use--adding new images and organizing is super easy. Been really happy with this! Glad our company switched.

Cons: It took them a long time to get direct URLs added to the application, meaning it took workarounds to have static URLs, which we use for everything.

Fast, easy and convenient

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Flight by Canto makes storing, organizing, and sharing pictures, videos, and documents fast and easy. I love the folder/album structure, diverse sharing options, the tagging & search feature, and all the hidden tools I am constantly discovering..

Cons: After using Flight by Canto to upload, share, and organize assets for almost 6 months, the only thing I came across that I dislike is the download feature that zips files instead of downloading them individually.

Flight has enabled us to effectively distribute our digital content throughout the company

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Flight made it possible to create an easy way to search and find our digital assets across the company.

Flight Is the Perfect Solution for Our Content Marketing Needs.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Flight is efficient, user friendly, and the best DAM tool we've ever used. It's central to our marketing communications and allows our in-house teams to collaborate without needless emails and meetings. We experience the benefits of this system on a daily basis!

Overall: At first, our team was unclear about the difference between tags and keywords. After searching the Help portal, we found the answer.
Flight offers excellent customer service, and this is living proof!

This has really helped our organization keep our digital assets organized.

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. So simple to get started with this product and figure out the different features using the available resources and consulting with our sales representative.

Cons: Text boxes don't currently keep formatting which is a con for us since we work bilingually and often use italics in text we save related to images.

Excellent Cloud-based DAM

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flight by Canto is an excellent resource for us because it offers the flexibility of working from anywhere. With entities across the US, Flight gives us one central location to quickly search and access assets we need.

Cons: I would hope Flight evolves into a platform where I can sync "working files" to it. This would enable that much more collaboration.

Flight is a great starter DAM

Oct 13, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I started using Flight for myself to keep the assets I was using organized and then introduced it to my team when we started looking for a DAM. I love that we have multiple options for sharing files with others depending on what our needs are. The support team at Flight is great and is willing to speak with us directly to correct any issues we are having. They are always willing to listen when we are looking for additional functionality.

Cons: This is mostly user error, but we did not nail the organization down as well as we should have in the beginning and have struggled to rectify that. The search is good enough that we can usually still find what we are looking for but wish that the overall organization was better.

After initial start-up challenges, Canto has remained stable and support has improved.

Sep 25, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It's highly customizable with options for virtually any workflow you would like to build. I feel ours is rather complicated, but it was able to adjust to our process.

Cons: As one of the first installs with cloud storage, we definitely had some stability problems in the beginning. Lots of bugs to squash and server issues. Since then, many of those issues have been ironed out with improved customer service.

A really great DAM tool

Sep 15, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - The tool has lots of functions
- It's really easy to use
- By using the API you can embed Canto to your own systems

Cons: - Support sometimes needs some time
- No new releases for Canto Sites
- the learning curve when first configuring a deployment is very high

Good DAM with

Sep 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: - easy asset handling
- quite flexible on system adjustment due to need
- friendly and capable customer service

Cons: - usability in themes ( e.g. too many clicks needed)
- video integration could be smoother
- special adjustment can't be made due to system restrictions

Practical tool but barely innovative.

Sep 15, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Canto seems to be simple enough for even unexperienced users. It is clearly structured and all functions are easy to spot and use.

Cons: For a software that was recently developed it seems rather simple in style and function: we only received what we specifically asked for and there is nothing wrong with it but a bit of innovation goes a long way. Why not connect it with actual folders on our operating system Microsoft Windows like Dropbox: At some point, we will need to store all files somewhere anyway to upload them to Canto, why not allow a direct uplad from a designated folder windows without having to open the browser?

Make that folder accessable via FTP connection, too to have backup access when Canto is down or when there is a browser problem.

Image previews and navigating through Canto should easier: navigating through it takes time, sometimes you might select a wrong image due to bad visibility of small thumbnails and even going back one step wastes precious time due to loading time and selecting a new image.

I would suggest a slide show feature like the standard picture viewer in Microsoft Windows. Same goes for Video previews.

I like working with Canto but it always feels like we are working with a beta version, waiting for the shiny real thing to arrive.

Overall: Canto enables me to grant file access to many of our departments world wide.

The software is easy to use, but sometimes Canto gets down for some time.

Sep 15, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its a pleasure to create and share own collections.
Organizing Files is a easy and set tags, informations and other metadata to eassily find and select files such for licence relevant use or other cases.

Cons: Sometimes Canto is down and not that stable. The longest time in the last month was something about 30-45 min.
Before that we had the servers down for like 1 - 1 1/2 days.
I work with a graphicdablet and the right click and scrolling doesnt work well with Canto.. sometimes.

Overall: Share, organize and select files easy. Set metadatas, informations and tags for different file types.

Very good picture database

Sep 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use in Frontend. Quick edit of assets including category and keyword. Good search function in frontend. Customizable. SSO possible

Cons: performance is not so good while uploading files. Proofing of double files not so easy. thumbnails of eps files must be in the right size to display

This is the most robust and easy to use Digital Asset Management system in the market today.

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to find the items you need. You can add so many different items into Canto and it can meet many users needs and easy to customize for their needs.

Cons: Customizing Sites is tedious and should be made easier. I was disappointed when a few upgrades didn't have many changes to how Sites could be modified.

Overall: Preserving our assets for history and to provide easy access to customer requests for pictures on events or publications and presentations. Storage of the assets in one place and reduce the copies on the network.

Canto is a powerful software but it is costly and the customer support is underwhelming.

Sep 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The software is able to keep our data organized and provides us with a quick way to view and sort very large image files. Our database has grown exponentially since we have been using Canto and the software has been capable of handling everything we have added without slowing down at all.

Cons: I have had negative experiences with customer support and, as a non-profit arts organization, the cost of the product is a big challenge for us. Despite having paid annual fees for maintenance, some of the kinks in the software have warranted additional fees to get resolved. Most of the customer support team has exhibited very limited technical knowledge and troubleshooting with them has been a huge challenge.

Overall: Ability to search, access, organize and view large image files quickly.

Best in class . Looked primarily at the Extensis product during vetting but chose Canto.

Sep 11, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I really appreciate the depth of tagging. Flexibility. Online collaboration. Hybrid on-prem and cloud option.

Cons: A cleaner UI maybe but I know this is complex software so it's not an easy solve. But perhaps future major releases can address this.

Powerful tool with the accompanying UI issues of any powerful tool.

Sep 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has lots of powerful features that make the software very flexible. In general Canto has done a good job making those features readily accessible in the client, which can be difficult. It is also highly extensible with plugins.

Cons: Administration, particularly with highly intricate permission models, can be somewhat daunting. It really does require a skilled system administrator with experience with Canto to get the most out of the system.

We've been using Canto for over 15 years. It has been pretty consistent and stable for us overall.

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is designed for image files and it manages those well. It's pretty intuitive for the end user to figure out how to perform the basic functions. 99% of the time it has been rock solid for us.

Cons: 1-The interface has changed very little over the 15+ years we've been using it. It seems dated, although it is functional.
2-Server software install is too complex. I don't like having a bug introduced by a software upgrade and then having to pay to have Modula4 help us install the fix.
3-Web Solutions are lacking. We pay Modula4 to use their web interface because Canto's solution is lacking in UI appearance and functionality.

Overall: I manage dynamic photo collections for multiple organizations with staff spread across the US, Europe and Asia. This has been a good solution for providing that staff with access to their event images.

Canto is a great mid-range enterprise DAM solution straight out of the box and easy to use.

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: It's a tool that's easy to learn and administer from both an admin and user perspective. It supports a wide range of file formats and is simple to configure for automated tasks, metadata templates and user permissions.

Cons: Their end-user interface has changed quite a bit in recent iterations and eliminated key functionalities. The company appears responsive to client needs, however, and seemingly addressing these issues in later updates. Also, their reporting/analytics functionalities leave much to be desired.

Canto is an easy to use, powerful organizational tool.

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The customizable catalog settings is my favorite part of Canto. These preferences are easy to use, very customizable, and span all of my cataloging needs. It allows Canto to grow with our business needs. It's also endlessly helpful to have many different record views, and also the ability to send collection links.

Cons: The reporting tools with Canto could use improvement. They're not totally trustworthy for more complex searching and reporting, so we'll usually need to use external tools. For basic reporting they work OK.

I have used Canto for many years. Its a decent product; but not all that intuitive and is complex.

Sep 11, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Can be customized to fit most of your needs. Lots fields and options available. Search function is pretty robust. Bulk editing has been improved.

Cons: Cataloging large batches of photos causes system to freeze up at times. Also our servers get hung up when searching for photos-- just scrolling through a large catalog causes problems with freeze ups. Permissions can be difficult to figure out since some are set up on the back end-- things aren't alway what they appear to be. Menus aren't that intuitive- many users have problems finding where to go to fix an issue.

Overall: Makes organizing our photo collection much easier and its great to be able to put assets into multiple categories. Building collections makes it easy to share photos.

Canto is an excellent DAM with a lot of functionality.

Sep 11, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software allows as many catalogs as needed. It also works inside the Adobe Creative Suite so designers don't have to get out of InDesign or Photoshop to get images. The web version, Canto Sites, allows sharing of assets with outside freelancers and vendors.

Cons: There is a big learning curve and while customer support is great, training is limited and/or expensive.

Excellent Digital management and organization tools

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I find Canto very easy to use, very intuitive, and handles a large amount of files quickly.

I feel like a valued end user and have had nothing but a great experience.

Sep 11, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like how easy it is to use and navigate. I think that it is great to always be able to contact customer support if I run into any issues and think that the over quality of this product is worth it in the long run.

Cons: I think that it is worth the cost, but could be a little more cost effective. Sometimes I feel like I would be able to get more for my money with another competitor.

Canto serves as our university photo archive.

Sep 11, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like using the keyword search field and the ability to drag and drop photos straight to my desktop.

Cons: We do not have the online version so we do not have the ability to search for photos online. We need to be connected our network to access our photo archive.

Overall: We were able to find photos quickly using the keyword search field.

Support Customization and deployment was amazing. The level of detail and workflow, amazing!

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use, the ability to manage, share and organize media and content. Image and media processing is smooth and detailed. User management has made it easy to deploy.

Cons: Different server configurations, having to go from Dev to production process is a little difficult. overall backup and migration process. Needs more Brand landing page control, to make it more weblike in terms of making a front end landing page for each product category to brand page.

Overall: Time and cost saving for any large scale corporation. The ability to streamline process, locate and find assets, as well as keeping version control of each asset so that there is always the current one. Most organizations spend a large amount of time communicating assets.

We have been using Canto since 2008 for the Image Bank of the Federal Mexico Tourism Board,

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It´s easy to use, intuitive and have an excellent UI, I like very much that it can convert the files to many resolutions and formats on the fly , we only need one version and Canto convert it to as many resolutions as we need and also can be edited before download.

Cons: I would like to have Portals with more features like Sites, like maps, and more help information on how to configure this web app.

Overall: Easy of use, stable, intuitive, good UI, can convert photos to many resolutions and formats, can configure user rights, easy to configure fields and views.

Excellent software, really made our processes for networking images easier.

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of support and installation. I administer this software, wrote a simple help page and people have had no trouble installing.

Cons: Colors of interface. I would like a lighter interface option, like white or something similar. Instead of the dark one.

Canto can do it all when it comes to digital asset management and really shines in asset searching

Sep 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Meta tagging is excellent and functions on a deep level. Fully customizable meta templates allow for different asset sets to have specific identification if desired. Search is fast and extremely accurate.

Cons: Expensive for the base offering and even more expensive to customize. Unless you have a dedicated systems administrator and software engineer on your staff you will need to pay a lot to customize this from it's "out of the box" initial setup. Plan for long term uses when Canto does the intial launch.

Overall: Centralized assets storage and sharing.

Best DAM offering out there

Sep 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Cons: There are some really odd quirks about it on the web end of serving things up and having to restart Tomcat service and do some really frustrating hoops in setup is a thing, but if you have good support it's all good stuff and the thing is rock solid afterwards. Initial setup of DAMs is frustrating if you don't live in it, but as said in the pros area of my review it is far better than your other options out there (Extensis Portfolio and Esko's MediaBeacon would be the other two you would look at when going for DAM solutions).

Gonna note that the reason I tossed the three stars out there on customer support is that it's a product supported by third party resellers, which is totally understandable

Overall: I'm not really sure if you are asking me for a meta review of Capterra as a product or Canto but I would say if it seems like it would fit you definitely go into it. You'll find that with Portfolio you'll be searched based and the customizations are there, but it falls short on some key things Canto can have and that's namely that you can bucket everything into orderly categories that make it really easy for the end user to get at. MediaBeacon is also search based and absolutely infuriating to use. If you don't expect your end user to know what they are looking for before they go into it, you'll want Canto.

I am a Canto reseller and Canto Partner Member

Sep 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: There is nothing else on the market that compares from a price/value perspective. To find a product that provides as many features, you would be spending 4 times the cost of Canto

Cons: The application client interface hasn't changed in over 10 years, it needs to become more user-friendly with a redesigned interface.

Overall: I am a reseller

Works

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very few help desk tickets. It works as it should. I am not a daily user of the software, but appreciate that it is stable and not a resource hog.

Cons: More "easy start" guidance using advanced features would be nice. I would like our power users to be able to figure this stuff out with less hand holding.

We have been using Canto for over 7 years. We use it to house our university images.

Sep 11, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The best part about Canto is that is has a lot of functionalities and features. You can customize many options.

Cons: The software can be very complicated to use and customer support isn't very helpful unless you pay extra.

Overall: Organization of our image assets.

Canto the desktop and web client are excellent - Portals has been challenging.

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The desktop application meets all of our internal needs. The web client is also excellent and has been liberating when working remote. My organization has to work with many different DAM systems from many different customers and Canto by far stands apart from the crowd.

Cons: Portals was released way before it was ready for primetime. It has been nothing short of a struggle trying to help the customers we cut over from Sites. Subsequent releases did fix the issues but not being able to tell me customer when the fixes are going to happen was frustrating.

Overall: Externally, we have deeper trust from our customers - we had a superior solution for their asset issues. Internally it keeps everything at our fingertips.

We use Canto to house all of our publishing PDFs and Image Catalogs for the past 10 years.

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We like the customer service, the stability of the product and our ability to customize it to fit our ever-changing needs as a company. Canto grows with us instead of us "outgrowing" the product.

Cons: We have noticed some features that we have used disappear with new updates and we would like to be made more aware of what changes will happen with new updates. Half of our company also uses the web version of Canto and we would like to see the features of SITES improve to mirror the benefits we see with the native client.

Overall: Ease of use and ability to customize.

we've experienced slowness when loading digital assets

Sep 11, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: customer support is pretty good, and they can work with you on your needs. they moved us to Azure in hopes that would resolve the issue, and did so in an efficient manner

Cons: the slowness, it takes many minutes to log in, but that might be because we are using AD authentication through a VPN tunnel

Fun!

Sep 11, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -Ease to use
-Easy to install
-Easy to upgrade
-Open for viewing tool
-Open for languages(we use it in Japanese)

Cons: It does not work well in tons of data.
(ex, Even 50GB total data, sometimes failed.)
Costs high in many users.

its been really good to use canto, super helpful for the daily work in the office, sharing and updat

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: that i can log everywhere knowing i will have the documents i might need in that specific moment for work

Cons: maybe that i cant find enough privacy with my documents, since everyone loged on my network can see them

it has been excelent to keep good order in our digital documents and to share them in the easiest wa

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: how practical it is, that i can share but at the same time i can have all the locks so i can keep safe my documents

Cons: the fact that still cant have an option for putting some of the folders private to the other users.

i love it for organization in every level for my work, easy to find documents and super friendly too

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the fact that i can organize all my files separately, that you can find them by searching in the bar and that its really friendly to use

Cons: i dont like the fact that you can not have private files, sometimes you request some privacy in the documents and just cant find a way here

Excellent Product

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: General user interface is mostly intuitive for people who don't have experience with DAM systems. The ability to add other custom extensions and customize the various ways to get to the system.

Cons: Its expensive and the lack of custom reporting features really poses challenges for business management. There seems to be a high amount of turnover at Canto that can pose difficulties providing a seamless customer service experience.

Overall: robust digital asset management and visibility.

Canto has helped me take on digital asset management responsibilities in a seemless way

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The search feature makes finding any photo simple, and with that simplicity I am able to assist all the departments in our org. very quickly.

Cons: I believe my former supervisor had some difficulty transferring admin. status to me when he moved to a new org.; however, that transfer is the only negative experience I have ever had with Canto

Overall: Seamless and easy-to-use digital asset management

Good software at a DAM great price! Makes sharing assets a breeze.

May 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Flight by Canto is a great value relative to other competing products. It gets you most of the way there while competitors want to charge over 3x to do the same thing.

Cons: The interface takes some getting used to. UX can be a lot better. It's not completely intuitive, but Canto is always releasing updates and new features, which makes it better all the time.

Flight Review

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I like using Canto Flight due to the global nature of our organization. It allow us to easily and quickly share high res images across the organization, even though we are on different continents. I also like the fact that we can load preliminary assets for review that others cant see until we have approved their usage, or made the necessary editing first. Sending links instead of images helps prevent email bounce backs and jamming other people's inboxes

Lifesaver!

Apr 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Since using Canto Digital Asset Management tool we have been able to maintain and organize all our digital files with ease. Finally we can easily find and sort through thousands of files to find what we need, share with external clients without worry about space limitations and have freelance/volunteer photographers directly upload their material to the tool. It has been great to use!

Really DAM nice digital asset management solution!

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to organize our digital assets with albums and have the ability to filter, sort, and search makes it easier to find the files we're looking for.

Cons: Being cloud-based scares me a bit since we have several terabytes of data, but so far access to the data is great.

Overall: The ability to organize our digital assets with albums and have the ability to filter, sort, and search makes it easier to find the files we're looking for.

Recommendations to other buyers: We can access Flight from mobile devices, which comes in handy during off-site meetings. The ability to add Metadata and Custom Fields to further organize the files is outstanding. Being that we are a supplier of generic hard goods, the ability to create branded portals is essential for that "Whitebox" experience for our distribution customers who want to use our assets with their customers.

Great experience with Flight by Canto

Apr 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use
Responsiveness of customer support

Overall: I was very new (okay a complete novice) to world of digital asset management. I went through several demos from several different companies and Flight was the first one that seemed to meet all my needs now and seemed to be poised to meet any future needs I might have. From the sales person to my account representative, everyone at Canto has been very helpful and has responded very quickly when I've needed help or just had a question. Although I am still in the asset loading phase of this journey, I am very confident that Flight will work perfectly as my company's Digital Asset Management solution and that I will be knowledgeable enough (with the help of my people at Canto) to manage all of our digital assets through Flight.

Great for our Independent School

Apr 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Large amount of storage space, multiple download and sharing options, ability to tag assets with keywords.

Cons: Slow to upload (slow overall), the ever-changing interface (making our tediously-made "how to" guides for staff quickly irrelevant).

Overall: Before using Canto Flight, we had a huge photo storage problem. We are a K-12 school in the Bay Area with approximately 2,500 students. Having 3 campuses with a plethora of photos being taken at events and marketing photo shoots, we needed a solution that could store a large number of photos, be accessible off-campus (our old system was uploading all of the photos to an on-campus server), and that was easy for our staff to use. Canto met all of our needs! We currently have over 33,000 photos, 100 videos, and 1,000 documents stored, with over 2,000 GB (yes that's right, Gigabits) left of storage. The cloud system makes it easy for our photographers to upload photos and for us to access them without having to be on campus. Though the interface has gone through multiple changes (which has made it hard to train less-computer savvy staff), overall it's a pretty instinctual interface. Additionally, the Canto representatives have always been quick to respond with any issues that have arisen.

Intuitive & Visual Content Management Experience

Apr 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a marketing team, we are needy. We require an intuitive content management system that our creative and analytical partners can operate efficiently, and Canto Flight has done just that. It is easy to manage the organization of content and visually appealing for the "consumers" that solely extract the content. Great platform, overall! My only complaint is that it can run slow sometimes, especially as more and more content is added.

Loving Canto So Far

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been using Canto Flight as our Data Asset Management system for the past 6 months or so. Overall, we are very pleased with it. It is easy to use and understand, and has a lot of great features. I'm not super excited about the way its lightbox feature works and I don't like how limited my user base and storage amount is for the fee we pay each month, so those are some limitations. It's a fairly expensive subscription service and the jury is still out for us whether we will ultimately be able to continue using and affording it. But for now, we're happy with it.

Canto Flight Review

Apr 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Easy to use an administer. Looks nice. Lots of asset sharing options. Very responsive customer service team.

Cons: My only complaint is I wish the image previews were higher quality.

Overall: We've been using Canto's Flight for a little over a year now, and I remain highly impressed with the service. They continue to make great improvements in the features and interface. They respond to issues, questions, and requests quickly. Couldn't be happier!

Recommendations to other buyers: One of the best bargains for this kind of software available, and they continually add more features and improve the user interface.

Enjoying Flight so far

Apr 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I started using Flight recently and it's been a great asset to the university. Before our photos were all over the place. Now they have a home. Tagging all of them takes awhile, but it will be worth it in the end. Customer service is top notch, too.

We are very satisfied and happy with CANTO!

Jan 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Accesible, functional and easy to use!

Cons: Updates have been tricky, but customer service was able to solve some challenges

Overall: Our institution has a huge photo archive. We have a wonderful and TALENTED photo department that is up-to date with new software and technology. Our photographers were introduced to CANTO and we were able to follow up and purchase the software. Product is wonderful for our needs; customer service is also great. It is a great platform, easy to use, practical, accessible and worth its value. We all love it over here!

Recommendations to other buyers: It is wonderful, no other complains!

Graphic Designer

Jan 30, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: easy to use and make galleries for clients

Cons: need to be able to view images larger before downloading

Overall: We have been using the Canto Digital Asset Management system at the Museum for years now and it has made my job as a designer considerably easier. My clients can set up gallery for to look at for photos they like and i can also review photos for multiple projects and send galleries as well. It also haas taken a huge burden off of Photography department so clients and the Design department can access photos and not bog down the photographers.

Recommendations to other buyers: nope

Evolving from fileserver clutter to valuable DAM-catalogues and -workflows

Jan 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's a standard software that allows customizing by configuring and without calling for programmers. The web interface became really powerful and facilitates workflows with external contributors, press contacts, and prospective clients.

Cons: Workgroup edition requires a costly upgrade to provide functionality for managing user groups.

Overall: Canto helped us to get back control over our assets. The first step was to replace file servers as a silo for media assets by a sophisticated catalog solution. Within Canto we could build a metadata model that really represents the structure of information we need in order to manage assets in every context. Even challenges like assuring consistency of used terminology and translating metadata could be handled by using the standard functionality of Canto.

Now we have a solid basis to meet the demands of media-enriched online marketing towards visual, social, and video networks.

Perfect digital asset management software for our company with many divisions and different needs

Dec 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - endless possibilities
- answers for every case of use

Overall: We´ve been using Canto from canto since ... 4 years in our company. The time before the organization of our marketing material was not ideal. It was a problem to exchange data from division to division (national and international) - we used memory sticks or hard disks. For me, as a windows user, it was impossible to exchange data with a mac user - because we did not use the same network. Data was outworn and there was no version control or right system. Since we use Canto this belongs to the past! The software is extremely customizable and canto reacts very fast and professional to our needs. We`ve created wonderful processes - for example between Canto and jira (a bug- und issue-tracking-system from other software) - for example between our online marketing and graphic design divisions for the creation of web pages or newsletter. I can count a lot of examples :) !!!
We use Canto in processes with external partners like design agency, freelancer, and photographers. They use the improved web client. Since we use Canto we have access to data from everywhere - this is a great advantage. We love the search function based on keywords (in any language).
Canto will be permanently enhanced - the version 9.1 has a great adobe integration. A lot of people in my company use the batch processing function. Also, the comment function is a great advantage.

We daily use it and we love it. It has improved our work!

Recommendations to other buyers: With Canto, you will not make a mistake!

Mostly good, but occasionally buggy

Nov 21, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: I use the Canto DAM system and it works well most of the time. I like the options for configuring the search results, but sometimes the download feature doesn't work. The lightbox/cart feature also sometimes fails to empty when you tell it to.

DAM is all around

Nov 04, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Canto offers a great product to manage all the assets we have here in the company. You cn store, share, modify, optimize assets (e.g. pictures, videos, documents) and also use these asets in other applications without storing it twice. It really helps us to manage the assets itself and also their meta data, digital rights and so on.
Absolutely recommendable and a must have!

Canto is a perfect DAM

Oct 26, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We use it in our company with over 500 employees. With many different departments. And it works very great.

Just works

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: easy to install, easy to use. fair hardware requirements. canto is very quick when responding to customer requests. professional service is very helpful and easy to work with.

Perfect for our needs

Oct 25, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Fast, reliable, many features, company is very close to the product

Cons: Support sometimes takes its time, self managing the system is difficult because of extensive features

Overall: After nearly two years of using the software i can say that this DAM fits perfect to our needs. The migration of the old DAM system was accompanied by Canto very professional. The handling of more than 200k of highres assets in several portals is fast and easy. Managing the files with the native or web client is fast and intuitive. Working together with the guys from Canto showed us how close they are to their product. Customized features like an InDesign package download were no problem. The good integration of the software into InDesign was one main reason for the purchase. Using the system as a distribution platform and a collaboration platform helps us a lot to do our work in a very effective way. Until now a very reliable system. Due to the versatile possibilities the software offers, sometimes the handling seems a bit complex. All in all we are very happy with this system and looking forward to a DAM good future.

Recommendations to other buyers: Get your help from Canto to setup the system as early as possible.

Helpful Data Base

Oct 25, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Good structur
Helpful informations regardings rights, photo informations, photo occasions etc.
Different kind of files are able to download (jpg, hi-res, eps, open files etc.)

Cons: NO

Overall: Good structur
Helpful informations regardings rights, photo informations, photo occasions etc.
Different kind of files are able to download (jpg, hi-res, eps, open files etc.)

Recommendations to other buyers: NO

Extensive functionality but complicated

Oct 25, 2016
4/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Very complex. Requires significant training effort - and Training effort is expensive. It would be good to create simplified modes as the rights management. There is a good solution. Canto Is difficult for small/midsize businesses. There will be staff required only for Canto. The utilization possibilities are very large - too large to manage it by the way.
Too many possibilities are hidden in subfunctions. You can see that Canto has grown over a very long time and no operating concept can be detected. The software is not logical, not user-friendly. There is no current user manual in German!

Canto DAM - Great decision

Oct 25, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The features and easy using

Cons: I don't know now

Overall: For our agency, we were searching for a DAM. After filtering the products, which were highlighted by google, our decision was the DAM from Canto. Honestly it was as good as the reviews in the internet. The features are really great und the use is also easy.
For problems, the support is very helpfully.

Recommendations to other buyers: No

Good Software

Oct 25, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: We have Canto running on our terminal server with an LDAP connection. This works flawlessly and is also easy to use.

The asset processing / tagging is very simple and the color feature lets you recognize new assets and can easily edit them in bulk.

The customer support is very good, the colleagues came directly to us in the company and gave us training to the software and have also done very well in the configuration of the server.

In general one can only recommend the software.

Using Canto in an Education Setting

Sep 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have really enjoyed Canto at our Vet Med college, and we have used it now for many years. We had a large learning curve when learning the new layout after our much needed upgrade, but we are slowly learning the new environment. We love that we can give our students access to certain photos so they can download and use them for personal use. Our marketing team also loves being able to have a place where all photos can be kept in a neat and organized place. The new layout is easy to use, modern, and the customer service answered all of our questions and needs in a timely manner.

Broad and Innovative

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The product is solidly built and does what it promises.

Cons: Like with most enterprise software systems, there is a learning curve when first configuring a deployment

Overall: Over the past few years Canto has worked hard to push their software to meet the increasing Data Asset Management demands of the corporate world. Canto has become a business critical system, cataloging hundreds of records a day. It has allowed us to streamline our production workflow and maximize our efficiency. Their improved API has let us integrate Canto with our other systems, making it the nucleus that delivers content throughout the company.

Robust features and multiple ways of access

Sep 27, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The flexibility of deployment and implementation was paramount for our organization, as we ended up hosting the solution on premise due to our large file sizes. We love how the metadata is written back to the asset. Additionally, the various ways to access the assets through the web, through apps or through a desktop client made the user adoption go very smoothly.

Cons: Customizing the software during the installation and implementation phase was more time consuming than we had anticipated and with the new releases of software and portals we have encountered some delays and hiccups (we are working through them). Out of the "box" reporting is significantly lacking compared to the other options, but you can buy a 3rd party addin for that.

Overall: What do you like best?
The flexibility of deployment and implementation was paramount for our organization, as we ended up hosting the solution on premise due to our large file sizes. We love how the metadata is written back to the asset. Additionally, the various ways to access the assets through the web, through apps or through a desktop client made the user adoption go very smoothly.
What do you dislike?
Customizing the software during the installation and implementation phase was more time consuming than we had anticipated and with the new releases of software and portals we have encountered some delays and hiccups (we are working through them). Out of the "box" reporting is significantly lacking compared to the other options, but you can buy a 3rd party addin for that.
What business problems are you solving? What benefits have you realized?
The visibility on where are assets have gone and where they are going is greatly increased, in addition to increasing the visibility of knowing what assets we have while enabling a strong search functionality has decreased duplication of assets and increased productivity and efficiency.

Recommendations to other buyers: Be sure to map out your expectations very clearly and ask a lot of questions prior to implementation. Try to think of all the use case scenarios and ask how the solution would address them.

Great for managing photos

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Not much

Overall: We have been using for years and totally love how it works it is easy to sort and share all events and it helps organize much easier then our old method

Recommendations to other buyers: No

Digital Assets Manager

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's ease of use.

Cons: The newest version doesn't work with our current computers, so we will need to upgrade in order to use the new software.

Overall: Canto support and service has always been high quality. I would highly recommend this software to any company for their digital assets needs.

Recommendations to other buyers: It's very user friendly and saves a lot of time searching for images.

System management and support services

Sep 27, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: After getting the old system upgraded, my client was able to offload some of the work the creative team previously did, to an account services team. That team was able to fulfill client requests for images without getting the creative group involved. It helped speed the responses to clients and vendors as well as balance the workload.

Cons: So far we have not had any internal issues or complaints!

Overall: The system is not "heavy" on the infrastructure -it works how you would hope asset management would work. On a few occasions, we have needed to reach out to support for help and they were everything you could hope for. In one instance, my client was not sure if they still had a support contract, but they also had an issue causing some business impact. Due to some turnover and changing of rolls, my client could not find the correct ownership information either.

Canto support helped get my client their historical invoices, get them back on a support contract, and help solve the problem. It's important to note: support helped me solve the problem, before my client paid the invoice on the contract. I really thought that was impressive, that Canto recognized the severity of the situation, and was willing to help, when they were perfectly within the right to not help.

Recommendations to other buyers: Great customer support!

Graphic Designer

Sep 27, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: great librarys that our photography department can set up, easy access and easy downloads

Cons: just need a bigger preview of photos

Overall: Canto is a fantastic product that makes my job considerably easier and faster! It saves so much time in searching though thousands of images. We as a museum can spend so much time, days really, searching though images folder by folder in out photography department, it is extremely time consuming. With Canto you can search through categories and dates. For annual reports, that is key. You can also type in the name or part of a name and it comes up so fast. I would never want do my job with out it, much less go back to the old way

Recommendations to other buyers: nope

Greatly improved our database management

Nov 20, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: As a designer at a Natural History Museum, we have a lot going on - historical and biological collections, education events, and much more. Our organization of images before integrating Canto into our workflow was challenging at best. Now we have the flexibility we need to get our work done efficiently. If I could recommend improvements, I would want the search function to be slightly more intuitive. Its no trouble now, but there was a learning curve involve. Would also like to see preview images be slightly larger. Overall very glad we're using this system!

Canto solved our problem, perfectly!

Nov 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The photography office at the museum purchased Canto to solve the problem of sharing our images internally with others in the museum in a way that was easy for the staff to use and access. Canto also allowed for the photo office to control how those images were used which was a great benefit to us in maintaining control over our images. A great fix to a huge problem.

Canto, this by far is a great product for both Pic and Video management.

Nov 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product is amazing, it allows us to have users pull assets inside and from outside our network. We have users all over the world that can import and export. It works flawless

We've been saving time by using Canto for over two years now...

Nov 19, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I wished we had brought Canto in-house sooner. As a photographer, I love using this tool to deliver proofs and final images to my clients. And it has proven to be so much more capable than the other DAM solution we used previous to Canto.

Good DAM software

Nov 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Canto is good DAM system for keeping all assets in organized and easily searchable manner. Help users to share their projects. It also integrates with other software in our organization. File-system based storage is another advantage.

Simple, fast, and powerful.

Nov 19, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Very powerful, is able to manage all of our typical files, Portals is a great way to share curated images and PDFs within our organization, Version control is a life saver

Cons: A few issues after upgrading to Canto X from Canto 9

Overall, Canto is a powerful tool for our us to curate and distribute files within our organization. With multiple thousands of photos in our archive we need a simple, fast way keep files up to date and guarantee that people have access to the most current version. Canto fits that bill perfectly.

Canto is the way to go

Nov 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Canto is very easy to use as well as very user friendly. It is easy to use so everyone can do it. Canto is definitely the way to go.

Solid Asset Management System

Nov 18, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've had some version of Canto for years now, and it has made improvements over the years that make it a great solution for Asset Management. We have a very robust photography library that requires access to many people in different departments and countries that Canto helps us manage quite well.

I want Canto Back

Nov 16, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been without Canto for a few years now and would desperately love to have it back. I am attempting to convince my existing company to purchase this tool. I miss its user friendly interface and its functionality is superb comparatively speaking.

I miss you guys!

Canto is AMAZING!!!!

Nov 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Canto saves time and is easy to use.

Canto allows us to search faster and pull data in our system when needed.

Thank you, Canto, for making our jobs easier!

Colloborate Inside or Outside the Companu

Nov 16, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Used this with a recent client. It was a short assignment but integration was easy for me. In and out, the review process for submissions was painless! I wish more companies used a DAM similar to Canto.

Canto has saved so much time!

Nov 13, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use Canto to catalog both our photographs and our designer jobs.

Previously we only used it for our massive photograph archives.

We recently moved to a new server and it became a searchable nightmare to find our jobs in archive. The solution was to catalog them through Canto. This allowed us to search quickly and also to allow the designers to pull the assets to their system as needed. The time we use now is a fraction of the time used previously and when you translate that to wage resources it has and will continue to pay for itself.

One DAM awesome way to manage your digital ass...ets

Nov 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Canto is a great data asset management system with a robust set of features and top-notch everything. From the back-end to the front-end, Canto is built to be easy for the admins and the end-users. Customer support is friendly, responsive, and there to make your life easy.

Canto

Nov 13, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: We've had Canto for around 2 years now and overall it's been great. It can be a little buggy at times but these seem to be fixed quickly. We manage a large database of photographs and advertisements. The keywording system is great and easy to use. It is also nice being able to use the desktop client as well as the web client.

Assets at your finger tips

Nov 13, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Cataloging was easy and straight forward, very reliable software and customer service went the extra mile.

Great!

Nov 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It was user friendly and easy to use. Thank you!

decent DAM, good fit with LAMP

Nov 11, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Good DAM system for getting our communications specialists to start share their digital assets, and particularly stop storing them haphazardly on their personal systems. For that goal, the managed central repository with meaningful tagging and organizing,Canto has worked very well.
Also good integration with our opensource / LAMP infrastructure. The tomcat based web service and filesystem based storage makes it an easy fit with our other services, and for easy backups.
Using Canto for more than 10 years.

good product

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: i have used Canto at the company i work for 5 years or so. The product does what it says it will and we have good success with support the few times we have had to call them.

Over 150,000 images!

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our group has been using Canto for years now. It has been a great system for our huge archive of photos.

Has a robust amount of options and features that you can use.

It handles all of our different raw camera formats.

Lots of different search capabilities.

They continually have webinar¿s that are very helpful to learning more about how the system works. I also attended one of the hands on seminars at their head quarts in San Francisco. I was a weeklong class that proved to be a great resource. When I have questions I continually go back to my notes form the week to find the answers I need. They also have a great forum where a lot of user questions are already answered.