# Mikal SEVEN Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mikal SEVEN the right Salon solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/32215/SMS/reviews --- Mikal SEVEN 4.9 (16) [View alternatives](https://www.capterra.com/p/32215/SMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Mikal SEVEN Ease of use 4.5 Customer Service 4.7 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LC Linda C. President Health, Wellness and Fitness Used the software for: 2+ years ### "I have been using Mikal for 18 years. It has met many of the customized needs of my company." May 23, 2017 4.0 Pros Mikal is comprehensive, customizable and loaded with many features. Customer service includes marketing as well as technical support. It is suitable for non-salon, wellness-oriented companies such as my establishment. Mikal will build and create custom features upon request. The staff is very knowledgeable and reliable. Mikal conducts regular educational, hands-on events, both locally and off-site, for the benefit of its users. Cons The software is not as user-friendly as other, simpler appointment book and point of sales programs. It does require extra effort to learn because there are so many variable features. That said, one need only learn the features that you will be using, thereby making it simpler to learn. Mikal is not currently cloud-based optional and therefore not as up to date with the latest technological features available with other programs. Review Source MS Miranda S. Manager Used the software for: 2+ years ### "Easy, efficient & customized salon software gives me freedom to focus on more important tasks." June 2, 2017 5.0 Pros Mikal does everything I need, even things I didn't know I needed and now can't imagine being without. It 's fairly straightforward to train new team members on, the support with the software is insurmountable. The software is tailor-fit to my specific preferences and the company is incredibly responsive to the ever changing needs of the industry. Cons I do wish I had a detailed user manual to refer to when support is not available. Sometimes I just can't remember where to find or how to run that one pesky report and etc. A list of what error codes are and trouble shooting for each one-the help buttons/option do not offer much information at all. Multi-screen use especially during reports would save some serious time and frustration. Review Source LL Lisa L. Owner Retail Used the software for: 2+ years ### "Easy to use for not Tech Saavy people" January 20, 2022 5.0 Used this software since 1989 so obviously I loved it but the support staff I used were no longer with the company and the new support staff was not helpful Pros Easy to use but wanted to be able access remotely Cons Support staff in the past were very helpful but new people were not Review Source ID Ibi D. Owner Used the software for: 2+ years ### "Very professional and always ready to help. " June 7, 2017 5.0 Pros It's easy to navigate! Employees really like to use the one in the dispensary to troubleshoot there schedule and add/check color formulas. Not many software offers that option. Cons Only thing is missing is the clients feedback/review option. Demandforce does it for us now, I would really like to eliminate Demandforce if they would provide us that option. Review Source KS Kathy S. owner Health, Wellness and Fitness Used the software for: 2+ years ### "We have used Mikal for decades. They are always making a good product even better!" May 30, 2017 5.0 Pros Every time we train a New Spa Employee. That has used other software. They cant' believe how easy Mikal is to use. And how many useful tools it has for them to be more efficient with there work. Incredible support when we have issues or things that need resolved! Review Source kT kitty T. owner Used the software for: 2+ years ### "I've been with Mikal since the beginning" December 29, 2017 4.0 Pros As a long-time user, I can't actually compare it to anything else but I think it's pretty easy to use Cons I would like to be able to print to screen on some reports and better help menu example; being able to type in what is a turn or what is min-max etc Review Source mC mary C. Pres Used the software for: 2+ years ### "Great always have a solution " January 17, 2018 5.0 Pros Support is wonderful always patient and calm I love they attach and see the problem instead of us trying to explain Cons Switching screens is awful no spell check. Wrap around in letters is a pain when typing and can not change font Review Source SC Steven C. Owner Used the software for: 2+ years ### "Been an outstanding benefit to our business!" December 28, 2017 5.0 Pros Support behind it. Orientation and growth of the product features to keep pace with the ever changing business we are in. Cons . Review Source JA Jessica A. Project Engineer Used the software for: 2+ years ### "User friendly and endless amounts of support when needed! " July 24, 2018 5.0 Reports at a glance, organized customer database. Uniform procedure for all staff Pros The support team is amazing. Most time when you run into an issue troubl shooting or an automated system is your only line of support. With Mikal their support staff is accessible. They are polite and friendly and always get to the root of my issue in minutes. The program can be customized for the clients needs which was very helpful for me as a user. No wasted work. Cons My only suggestion would be updating the user interface. its looks is a bit bland or old i should say but its functions are anything but Review Source Response from MIKAL July 25, 2018 Thank you Jessica! We appreciate your input. Be sure to check out our all new MIKAL SEVEN that has just released. All new JAVA based GUI interface. Give us a call at 513-528-5100 for a quick run through. Thank you. Fred and your MIKAL Support Team WH Wendy H. Owner Used the software for: ### "Mikal an amazing company!" November 17, 2014 5.0 Mikal continues to impress. They are constantly growing and keeping the software up to date with the ever increasing demand from clients. They offer features like online booking, demand force integration, and our employees can book their guests from anywhere using their smartphones. I am able to run my business more effectively because of how the system keeps track of all inventory, guest buying habits, and employee sales. The reports generated by Mikal help me make important decisions on a daily, weekly, monthly, and yearly basis. Review Source JA James A. Owner Used the software for: ### "Mikal Salon Management" November 18, 2014 5.0 One of the easiest to set up and daily operations are a breeze. One of the best software's in the industry for tracking clients sales, information, chemical information. Integrates seamlessly with Demand Force and X-Charge for increased online booking presence and Credit Card and X-Check processing. Wonderful, professional company that is always listening to us in the field as to what is needed in the next generation update. Review Source Response from MIKAL January 23, 2017 Thank you Jim. Your business continues to prosper and grow. What a great team you have. Keep it up! Fred and your MIKAL Team PT Polly T. owner -stylist Used the software for: ### "owner" November 21, 2014 5.0 I have been using Mikal software for many years. It does everything I need to run a very busy salon. It makes evaluations so easy . Makes inventory correct and easy to order. The point of sale makes it easy to you balance and mays payroll correct every night .There are so many reports . You can set it up anyway you want. I can remote from anywhere I want also. As you see I like the system. The support is great. They can walk you thru anything. Review Source EJ Erin J. Management Used the software for: ### "Great salon software" November 18, 2014 5.0 I have used Mikal exclusively for 7 years, and ease of use gets better and better with each upgrade. I was able to pick it up quickly in the beginning. Their tech support/customer service people are very knowledgeable and friendly. Review Source Response from MIKAL January 23, 2017 Hi Erin Wait till you see MIKAL SEVEN. Easier and even faster. JAVA based and elegant too! Fred MIKAL KC Kenneth C. Used the software for: ### "Mikal" November 17, 2014 5.0 We have use their software for over 21 years can't imagine ever being without it Review Source Response from MIKAL January 23, 2017 Thank you Jill and Kenneth. Like you we believe in long term relationships and will work hard to keep you satisfied. MIKAL Fred and your MIKAL Team hM heinz M. vp Used the software for: ### "long term satisfaction with SMS" November 17, 2014 5.0 SMS soft ware addresses every scenario we possibly can dream of 6 day a week, real time, tech consultant access Never a problem in 20 years being a client of the Mikal Coproration Review Source rJ rodger J. president Used the software for: ### "great software" September 18, 2009 5.0 great software, must buy for everyone Pros great software Cons none, great software Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.