Who Uses This Software?

Companies that still use Excel to calculate their sales compensation plans and those frustrated with spreadsheet errors and the time it takes to update commission reports.


Average Ratings

141 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • CellarStone
  • www.qcommission.com
  • Founded 2000
  • United States

About QCommission

QCommission is a powerful sales commission software. It calculates your sales reps' compensation accurately & professionally. QCommission integrates with SalesForce, QuickBooks & others but can also operate as a stand alone. QCommission allows the compensation administrator to calculate any commission plan: flat rates/amounts, tiered rates, quota based rates, etc. It also has the ability to to include the plan document & plan document approval w/in the system, by Payees and Managers, etc.


QCommission Features

  • Affiliate Management
  • Agency Commission
  • Commission Calculations
  • Commission Scheduling
  • Commission Tracking
  • Compliance Management
  • Flat Commissions
  • Incentive Programs
  • Multi-Tiered Commissions
  • Percentage Commissions
  • Sliding Scale Commissions
  • Split Commissions
  • Bonus Management
  • Compensation Assessment
  • Compensation Calculation
  • Compensation Plan Modeling
  • Compensation Statements
  • Employee Reward Programs
  • Incentive Programs
  • Organizational Charting
  • Salary Planning

QCommission Reviews Recently Reviewed!

My overall experience with QCommission has been great!

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use and how it integrates with Quickbooks for easy payment calculation. It used to take me over an hour to process commissions and now it takes about half that time.

Cons: I don't like that I can't seem to figure out how to modify the plan on my own, but the customer support helps tremendously in a reasonable amount of time.

Overall: Less time calculating and processing commissions with great accuracy.

Vendor Response

by CellarStone on November 12, 2017

Hi! Thank you so much for taking the time to write a review for us. We have taken note of your concern about being able to modify the plan on your own and have forwarded it to the appropriate team. Thanks again, and we hope to continue working with you in many years to come. :) - Dianne G.

Commission processing is getting easier every month

Oct 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Getting commissions processed is getting quicker every month as I become more proficient. I like that I have the ability to change commission rates per commissioned item, adjust a sales person's draw account on a monthly basis, and can easily generate one-time payouts or deductions for one-off items. Setting up and importing reports for calculation is extremely easy and quick. Once you click calculate, you have your results in minutes.

Cons: The Draw account is laid out very different on the pay statements from how we showed it on our previous statements. The ending balance is the same, but it is taking my team a few months to figure out how the commissions flow to their Draw balance.

Overall: Time to process commissions has been greatly reduced.

Vendor Response

by CellarStone on October 04, 2017

Hi Kimberly! Thank you for taking some time from your busy work to write a review for QCommission. We truly appreciate it. I have also forwarded your concern to the appropriate team. Thanks again! :) - Dianne G., Marketing Assistant

Extremely flexible with helpful staff

Sep 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: QCommission is absolutely the best commission calculating software add-on available for QuickBooks. It is extraordinarily flexible and can implement just about any commission system you can imagine. I have used it for several years and they have implemented a number of different commission systems for me. The staff is very helpful when requesting assistance or professional services and their fees for such services are very reasonable.

Cons: Well, the flexibility can lead to complexity and I don't think we would well be able to implement our commission systems without relying on Cellarstone's staff to do it for us.

Vendor Response

by CellarStone on September 07, 2017

Hi, Mitchell. Thank you so much for writing this review. We sincerely appreciate any feedback we can get. Looking forward to working with you in the many years to come! - Dianne G.

Quick, efficient and time-saving

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Once you are set-up, this is very simple to use. I upload data once or twice a week and my sales staff can keep track of their progress without making a calls to me. Tech support is quick with responding.

Cons: Set-up and explaining how we worked took some time and there were many tweaks. Lots of calls to tech support. Some of the reports could be simplified.

Vendor Response

by CellarStone on September 07, 2017

Hi, Celine! Thanks for the feedback! I'll make sure it reaches the appropriate team. Looking forward to working with you in the many years to come! - Dianne G.

its been great

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After fine tuning the original software it now meets our expectations. if it wasn't for the Y2K scare we would never have seen this product.

Cons: when there are issues we are dead in the water, fortunately it doesn't happen too often. even when it does the response time is quick

I have found QCommissions to be an excellent product that meets my needs. Whenever I have an issue, their support team is available to fix the problem timely with knowledge and skill.

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Their support team are very accommodating and friendly. They go the extra mile.

Pros: The program is easy to use and I get multiple accurate reports. I obtain valuable information from these monthly reports to continue my monthly processes.

Cons: We are still in an old version, but I hope in the near future we can move to the newest version. I have heard that it works very well.

We are using Q Commission for almost 7 years and the overall experience is GREAT..

Sep 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is user friendly and if in case of any issue, the support team was good. The turnaround time in delivering the reports was quick. Q Comm has a good support team.

Cons: Integrating our accounting software with the program takes a long time if the file is huge. Other than that I don't think of any cons in the software as such.

Overall: Easy to run Commission reports and less of manual effort

Vendor Response

by CellarStone on September 07, 2017

Hi, Sharlin. Thanks for the feedback, and for being such a loyal customer! We look forward to serving you in many more years to come. :) - Dianne G.

okay if it's a set and forget type of purchase

Aug 09, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support

Pros: I like that it integrates with Quickbooks and I can have different payee structures and statements for everyone.

Cons: This app is so frustrating to use if you have any kind of changes or new people to add. Each time I have to have support add them and everything else gets screwed up in the process. Then they expect I'm at their beck and call to troubleshoot. This product was supposed to make my life easier not more difficult and stressful. After almost a year of constant problems I will be looking for another solution.

QCommissions has made my life so much easier in terms of calculating my very complicated payroll.

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything! It is a very valuable tool to me and my company. The ease of use and functionality makes my life so much easier in paying my employees their commissions.

Cons: When there is an error in importing, finding the problem that created it. It is usually a manual error on our part entering the numbers and splits in QuickBooks.

Overall: Everything I needed in a calculator for my complicated commissions plan it satisfied. It has reduced my time for payroll from calculating the commissions over a period of at least 24 straight hours to minutes. It is a miracle product for those who have commissions to pay in payroll.

Vendor Response

by CellarStone on September 08, 2017

Hi, Fern. Thank you so much for this review! We're glad that QCommission has helped give you more time to be more productive instead of spending hours manually calculating your commissions. - Dianne G.

Very pleased with the QC product and team I worked with at QC.

Aug 01, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and understanding of what it offers. I was able to learn and use this product day one once implemented. The team I worked with was great. Easy to work with and very experienced in their abilities to build our plans to how we wanted.

Cons: The only downfall is that I would not be able to set up all commissions structures myself. For some that are more advance I will need to go to QC and it will be an additional cost.

Overall: Going from a manual process with spreadsheets monthly and quarterly to QC.

Vendor Response

by CellarStone on August 03, 2017

Hi Stefanie. Thank you so much for taking the time to review QCommission. We're glad that you're happy with both QC and the team. We'll make sure to let them know. :) - Dianne

Very well supported. provides needed calculations and reporting

Jul 27, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: flexible, use quarterly with Annual structure changes fits our commission structure, regions and currencies good support team at Qcommission

Cons: Technical nature of database backend requires expert hands on for major commission changes. Training and documentation available for those that have skill sets or resources to have staff be 100% independent

This software saves several hours of my time every time I do payroll

Jul 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The QCommission team has been able to customize the software to meet our complicated commission processing needs

Cons: Trying to add products and change commission rates is confusing, I usually have to ask the support team to do it for me.

Vendor Response

by CellarStone on July 31, 2017

Hi Lynn! Thank you so much for taking the time to review QCommission - we really appreciate it. We're glad that QCommission is able to meet your complex requirements and that it helps you save time. We have taken note of your "Cons", and while we see what we can do about it, you are always welcome to reach out to our support team for assistance. :) - Dianne G.

QCommission is a solid commission processor that does almost everything I need (see cons)

Jul 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - The ability to use the data integration module to import bulk data templates from insurance carriers
- Automated calculations of commission splits
- Easy to edit splits and payees
- The custom report that tracks the premium periods of commissions paid
- The customer service that comes with the software

Cons: - Initially, I found the software to be tricky to use. The data integration error codes often do not explain in basic language how to rectify the problems. Once I used the software for a few months though, it became second nature to understand what they meant.
- The standard reports are far too much information. I no longer use the reports out of QCommission - I export data to Excel and create pivot tables that summarize multiple rows of transactions for a given customer and product into one number. It is a much more logical commission statement than seeing every single $0.05 adjusting transaction from the carriers on it's own row.

Overall: It has made my job significantly easier, rendering several weeks of work down to just a couple days a month. I have found that it is highly accurate, and often the only mistakes are due to user error alone.

Vendor Response

by CellarStone on July 25, 2017

Hi Alex! Thank you so much for writing a review of QCommission. We appreciate your time, and we're also grateful for the feedback. I have forwarded your review to the appropriate team so that they can work on improving QCommission even more. Thanks again, and we look forward to working with you in many years to come! - Dianne

I am very happy with the results and the team that was assigned to me. Highly recommend!!!

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Versatility in reporting presentation and flexibility for future needs or changes in comp plans and additional reps. Very easy to drill down on transactions and make changes. I send the report in both Excel and PDF which is a very nicely laid out report. Very easy for the sales rep to understand and follow.

Overall: Life altering as far as the task of getting a true commission earned and being able to go back and review history and also to stand behind the report knowing that it is accurate.

Vendor Response

by CellarStone on July 14, 2017

Hi Adriane. Thanks for writing a review of QCommission! We're thrilled that you find it very helpful, and are extremely grateful for your recommendation. Thank you, and we look forward to working with you for a long time! Dianne Gutierrez Marketing

Great replacement to our manual commission process

Jun 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that we find very limited errors due to glitches. Support is quick to respond to all of our questions or concerns.

Cons: We have to ask for a lot of help from support. Wish we understood the product features more to make customization without change orders.

Vendor Response

by CellarStone on June 19, 2017

Hi Kayla, thanks for taking the time to write this review for us! I will share this with the team, especially what you mentioned regarding customization. Thanks again, and we look forward to working with you in the many years to come. :) - Dianne G.

QCommission is one of the best decisions we have made for keeping track of our recruiters commission

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Service is excellent. The developers are easy to work with, and available to help when needed very quickly. We have a very unique commission structure, and they were able to accommodate us with no issues. I would recommend QCommission to any company having issues keeping track of their reps commission.

Vendor Response

by CellarStone on June 19, 2017

Hi McKenzie! Thank you for taking the time to review QCommission, and thank you for your kind words! We are happy that we're able to deliver exactly what you needed. We look forward to serving you in many years to come. - Dianne

We had a rocky start due to the language barrier, but we were able to get through it.

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes my job easier when keeping up with the sales commissions. I haven't been able to get through all the features as of yet.

Cons: I would have liked to be able to run a separate report showing the different rates of commission, but this was not imperative.

Overall: Ease of mind that the commission reports are accurate.

Vendor Response

by CellarStone on June 19, 2017

Hi Vickie! Thanks for taking the time to review QCommission. We're glad that it's helping make your job easier. I have also taken note of the areas that need improvement and forwarded it to the appropriate team. We look forward to having you as a customer for many more years to come! - Dianne

Very robust product.

Jun 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The amount of customization to fit needs works well. Tailoring the application for our commission structure is crucial.

Cons: A bit complicated in some areas. User customization can be difficult for items that feel straight forward on the surface.

Vendor Response

by CellarStone on June 19, 2017

Hi Ryan. Thanks for reviewing QCommission! We're glad to know that it's meeting your commission structure's requirements! Will definitely bring up what you mentioned as Cons to the appropriate team. Thanks again, and looking forward to working with you in the many years to come! - Dianne

Team easy to work with and software works as advertised

Jun 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Makes calculating our commissions easy and saves us a lot of time each month processing commissions.

Cons: Sometimes the functionality in QuickBooks Online changes which breaks the Qcommission software (requiring a reconnect). Not much can be done about that though.

Vendor Response

by CellarStone on June 13, 2017

Hi Greg. Thanks for taking the time to write a review for us. We sincerely appreciate it, and we look forward to many years of doing business with you. :)

The most intelligent support team is at QC - Dineshkumar is always professional and knowledgeable!

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use for both Admin and Sales. The reports are fantastic . The statements are user friendly.

Vendor Response

by CellarStone on May 03, 2017

Hi Jennifer! Thank you for taking the time to write a review for us. We really appreciate it! We're glad that you're happy with QCommission. I have shared your positive review with the team, and congratulaed Dineshkumar. Thanks again! :)

QCommission has made a complicated task easy

May 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: QCommission was able to customize the program to accommodate our unique commission report needs. They never said, "We can't" when we asked them to modify the report.

Cons: The menus aren't always intuitive, so sometimes it takes some poking around to find what I am looking for.

Vendor Response

by CellarStone on May 03, 2017

Hi Lori, thanks for writing a review for us! We're glad that you're happy with QCommission! We have taken note of the issue you mentioned and have shared it with the appropriate team. Thanks again! :)

Wexler Packaging Products

Apr 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Consistent, accurate, user friendly

Overall: Q Commission really met a void we had with our Quickbooks software. We now can smoothly and efficiently calculate our monthly sales commissions for each sales rep with ease, consistency, and accuracy. We have had some more specific needs over time and they have always met our new requirements on a timely basis much to our satisfaction. They are always available for customer support and I like the utilization of Go to Meeting in order to communicate our needs and questions clearly and more personally. I would highly recommend Q commissions to business associates with the same type of need. I have dealt in particular with Siva a lot who has always been a pleasure to work with. Thanks Q Commission.

Vendor Response

by CellarStone on May 04, 2017

Hi Maria! Thank you so much for writing a review for us. We're very happy that you like the service that you've been getting, and that QCommission has been a big help to you. Thank you! :)

Great Product

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a very good Commission software, which was customized for our needs. Very easy to use. Time on calculation commissions are decreased from weeks to minutes. We are very pleased with results.

Vendor Response

by CellarStone on April 06, 2017

Hi Vicky! Thank you for taking the time to write a review for us. We're so happy to know that QCommission has helped you significantly reduce the time you spend in calculating commissions. :)

Accountant

Mar 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We are very satisfied with Q commissions. Each month we can confidently calculate the sales commissions, and if any issues arise and we need to make a change the Q commission team is available, accessible, and ready to help.

Pros: Q commission is user friendly. The customer service team is reliable and accessible, and does the job.

Cons: Sometimes phone communication can be difficult for some issues that arise, but honestly, with the utilization of Go to Meeting we always are able to come to a solution.

Great Product and Customer Service

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great Customer Service that stand behind the product

Cons: NA

Overall: Customer Service from QCommission is excellent . When I call or email my customer service representative , he is always there to help and explain any issues I might be having.

Vendor Response

by CellarStone on February 26, 2017

Hi Stasey! Thanks for writing us a review. We sincerely appreciate it. We're glad that you're happy with QCommission, as well as your customer service rep. We'll surely let Siva know. :)

Web-based consideration

Feb 17, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Cons: Not web-based

Overall: Having worked with web-based commission systems, the current version of QCommission we are using is not an efficient process for our current operation.

The need to create an upload form in Excel rather than uploading an unaltered carrier commission statement to process commission is time consuming and increases the risk of errors. Including paying the wrong agent, the policy doesn't exist in the Master File, etc.

A small operation with experienced commission processors should not take a staff of three to complete paying commission every two weeks.

Perhaps a web-based system would allow for direct upload of carrier commission statement eliminating the need to create an upload of information from many sources.

Vendor Response

by CellarStone on February 19, 2017

HI Teal! Thank you so much for writing us this review. We appreciate the honesty. Please rest assured that we have forwarded your concerns to the appropriate team as we'd like to further improve for our customers' benefit.

Good Product for Commissions

Feb 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: QCommission is great for our company's commission. The customer service reps are very friendly and knowledgeable. The only complaint I would have is that the price of technical support is a little high and that you can't update plans without the technical support. Other than that we enjoy using the program.

Vendor Response

by CellarStone on February 15, 2017

Hi Cindy! Thank you so much for taking the time to write a review for us. We're glad that you find QCommission useful for your company's sales commission needs. We've also taken note of your concern regarding the price for tech support. We'll be sure to forward it to the appropriate persons. Thanks again! :)

Saves me SO MUCH TIME! Amazing product!!!

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Completely streamlined my payroll process.

Cons: Some things seem to be over complicated. Once I got used to it, it's not a big deal but some processes have a lot of unnecessary clicking.

Overall: I was looking for an automated commission software that would fit our specific needs. I met with the QCommission team over the phone and they tailored the software to do exactly what I needed. After doing commission by hand, QC saves me probably an entire day's worth of work each week. Highly recommend!

Vendor Response

by CellarStone on January 19, 2017

Hi Jeff! Thank you so much for this review. We're glad you love QCommission! We've taken note of your concern over the unnecessary clicks and have forwarded it to the appropriate team. Thanks again, and we look forward to working with you in the many years to come! :)

Solution to Spreadsheets

Jan 03, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am so glad that I found them on the Intuit Marketplace. Took us out of the spreadsheet era. Support staff has been wonderful and attentive. Well worth the investment.

Vendor Response

by CellarStone on January 04, 2017

Hi Debbie! We're also glad that you found us! Thank you for the kind words. We look forward to doing business with you for many more years to come. :)

Q Commissions

Dec 13, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: The software can do so much. What makes it so special is the customer support. Every question is answered even the third or fourth time it is asked. They are also available at all hours.

Vendor Response

by CellarStone on December 13, 2016

Hi Mary! We appreciate your taking the time to write a review for QCommission. We're glad that you're happy with customer support. I'll be sure to let them know. We look forward to working with you in many more years to come! :)

Excellent Product - Great customer support!

Dec 13, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: QCommission makes my monthly commission calculations a breeze, I love this software. Their customer support is awesome.

Vendor Response

by CellarStone on December 20, 2016

Hi Dayna! Thanks for taking the time to write us a review! We're thrilled that you're happy with the product and the customer support! I'll make sure to let the team know. :)

A Decade of Great Experiences!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility and the team support.

Cons: As all software, when updates occur, the custom fields have to be revisited, but the technical team is efficient and always ready to help

Overall: We at TKO Associates started working with the QCommission team in 2008 and have been continually delighted with the support and the ability of Technical support to listen and understand our ever-changing needs.
Recently we have asked for a custom report that every company needs for job costing.

The Customer, specific Job, flexibility for dates and flexibility for Rep.
The team at QCommissions has been attentive, willing to change when we said "that's great" but can we have it to do this not that. The technical team is patient and always contacts us in a timely manner.

We believe that QCommission is the best software for the money.
Thank you, Team, we are glad to have you on outside as we continue to grow.

Recommendations to other buyers: It is the best value on the market.

QC review

Dec 01, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Customer service is great and the product is functionable; however, some of the features could be a little more simple to use, like if there was a "help" guide.

Qcommission

Dec 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I really like Qcommission customer service. is outstanding. He is so helpful and patient and guided me through one single step

Vendor Response

by CellarStone on December 07, 2016

Hi, Samina! Thank you so much for taking the time to write a review for us. We sincerely appreciate it. We're glad you're happy with our customer service. We're definitely looking forward to doing business with you in many more years to come. :)

Great value and excellent customer support

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Software is very easy to navigate and it is very straight forward on how to get what you want out of it.

Cons: Nothing I dislike about this product.

Overall: We are a manufacturing company that has locations in US, Mexico and Brazil. Our company has been using QCommission for over three years now. We have had to use their customer support for a number of our new projects. They have been exceptional for us. They are courteous, prompt and very knowledgeable on the product and have had exceptional patience with us. We are very happy that we found them years ago and will continue to use them moving forward. I would highly recommend this product to anyone looking to manage their commission payments.

Vendor Response

by CellarStone on November 23, 2016

Hello, Kevin! Thank you so much for taking the time to write a review for us. We're pleased to know that you're happy with the service that you've been receiving. We'll do our best to make sure you receive the kind of service you expect every time. :)

Outstanding Customer Service

Nov 18, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I've been working with QCommission for six years now. During that time, I have experienced excellent customer service from them. They are extremely responsive and sensitive to urgent requests.

Vendor Response

by CellarStone on November 20, 2016

Hi, Catherine! Thank you so much for taking the time to write us a review. We're thrilled that you're happy with the customer service you've been receiving. We're certainly looking forward to working with you many more years down the road. :)

Customer Service experience @11/16/2016

Nov 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Extremely happy with the customer service. I have been working with Arun, he is extremely personable, easy to work with, and his response time to questions and inquiries is excellent.

Vendor Response

by CellarStone on November 17, 2016

Hi Valerie! Thanks for writing us a review. We're glad that you're happy with the service that you received from Arun. We'll make sure to let him know your appreciation. :)

Best team ever to work with

Oct 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: that I do not have to figure commissions manually

Cons: working out the kinks

Overall: Our company went through some software changes this year and it created an issue processing commissions for the sales staff. With some outside help, we were able to hook up with QCommission staff to program us a commission payable software. Though it has been a long process, and we are still working out some kinks, the staff at QCommission has been right there for me each and every time there has been a glitch. They work endlessly to fix the issues. I am confident that we will get this program to the flawless stage very soon. Thumbs up to Karen, Jai, Basha, Arun, Stephanie and all others behind the scenes. They have been great to work with and are always available when needed.
Given the chance to, I would definitely recommend them to any one looking for this type of software. Thanks All!!

Vendor Response

by CellarStone on October 30, 2016

Hi Sheryl! Thanks for taking the time to write us this review. I'll make sure to share this with the team that handles your account so they also know you appreciate their efforts. We look forward to doing business with you in the many years to come! :)

QCommission Review

Sep 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: QCommission is easy enough to use on your own but still gives you a lot of control and the ability to set up many different plans for your sales reps. Integration with QuickBooks is seamless. Their support staff has been excellent to work with and always gets back to us in short order.

Cons: The initial set up can be difficult to do on your own. Fortunately, the support staff was very helpful and worked through all of it with us.

Recommendations to other buyers: Commission software requires a balance between plan flexibility and ease of use. Before picking any one program I would recommend knowing the fine points of your commission set up.

Great Product

Aug 18, 2016
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
4.5 / 5
Customer Support
3.5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Good Technical Support - support staff are always responsive and provide solutions.

Cons: Wish I could do more myself. But it is ok with the technical support provided.

Recommendations to other buyers: Understand databases, have a well defined/ structured commission policy so it can be implemented

Has streamlined our archaic commission tracking and reporting system!

Aug 03, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to create practical reports for all Sales reporting. Easy integration process that only takes minutes to create monthly commission payables. Excellent customer service and communication. Commission reports integrate into payroll system with easy.

Overall: After 20+ years of strictly reporting through Excel and Access our company needed a change as we were growing quickly and taking on a 30% sales increase. The Support and Implementation departments are incredible to work with an very prompt in their communication. Prabhu and Yuvaraj always answer within 30min of an e-mail and provide a very detailed answer that is incredibly easy to understand and put into action. We are very pleased with the services we have received and would highly recommend the program to any business dealing with sales and commissions!

Vendor Response

by CellarStone on August 04, 2016

Hi, Shari! Thank you so much for this review! We'll make sure to let Prabhu and Yuvaraj know that you are happy with their services. :)

An extremely versatile and customizable commissions solution!

Jul 18, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: The program allowed me to:
- Gave my brokers and sales reps access to an online portal to view their statements ¿ past and present ¿ at their convenience.
- Supplied professional looking statements (v.s. the Excel spreadsheet snippets I was using previously as a statement) to provide to my brokers, improving our company¿s image and professionalism.
- Consolidated a three week, multiple spreadsheet operation into a three day one spreadsheet upload process.
- Easily track and access data for past transactions (v.s. searching through multiple spreadsheets and creating an annual tracking spreadsheet for research purposes).
- Combine all my different commission types paid from separate companies onto one statement for each payee.
- Save a ton of time with a ¿one click¿ mass emailing feature to email out statements to all my brokers and sales reps (previous process this took ½ a day to send individual emails to each payee).

Cons: Opportunity for improvement:
- System not available through an online program/ portal and must be accessed via Remote Desktop.
- Software runs a bit sluggishly and crashes periodically (without any data loss).
- IT/ Development team has no external system for tracking open tickets and I had to find my own work around to be sure my tickets were being followed up on (I used Trello for this).
- Remote Server uses a free-ware version of MS Office that I find not so user friendly.
- One must be very computer/ software savvy to use this program as it is not very user friendly, is extremely fastidious with how data must be entered, user guides and not helpful, and reports are not logically set up for the industry standards.
- Had to analyze and design all my own checks and balances ¿ and have reports custom built to meet my requirements (custom reports require an extra charge $).

Overall: Our organization pays over a hundred external brokers and numerous internal representatives -commissions and bonuses. This software allowed me to consolidate over 10 spreadsheets of work into one streamlined process. It is able to handle various commission calculations based off of contract #, lives count, and/ or premium numbers. It allows me to split commissions easily and can handle the multitude of ¿exceptions to the rules¿ that I have to account for. My QC Team is always there to assist, adjust, fix, and create new configurations to make sure the software is meeting my commission calculation needs

Vendor Response

by CellarStone on July 19, 2016

Hi, Alice! Thanks for taking the time to leave us a review. We sincerely appreciate it. We're happy to know that QCommission helps you save a ton of precious time! We'll also let the appropriate group know about the concerns you mentioned. Thanks again! :)

Q Commissions

Jul 07, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Not having to calculate our commissions manually.

Cons: On our system, it takes forever to upload information between quick books on our end and q commission remote server, therefore, making any corrections very time consuming

Overall: We've been using q commissions for a while now. Customer support is probably it's best feature...the reps know what they're doing.

Vendor Response

by CellarStone on July 19, 2016

Hi, Denise! Thanks for your feedback! We'll let the appropriate team know about the lag that you mentioned. Thanks again! :)

QCommissions is an easy to use program

May 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like have all our details in one place and that is keeps the information by month. This program is easy to use and it uploads our files quickly and accruately. Our Customer Service rep has been excellent at explaining the process and teaching us how to use it. The programmers are quick to edit and add anything that is required.

Vendor Response

by CellarStone on May 29, 2016

Hi Kim. Thanks for writing a review for us! We're very happy to know that QCommission is helping make your job easier! :)

Great Customer Service

May 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a small insurance office and Q. Commission has been the solution to our monthly commission distribution process. It has saved us valuable staff time with accurate results. The best part of Q Commission is the trained team who has been available to us for education and assistance with questions/issues as they surface. They have been extremely patient and professional to work with and I recommend Q Commission as a solution to commission needs. Siva been extremely helpful with my needs.

Vendor Response

by CellarStone on May 20, 2016

Hi Pam! Thank you so much for setting aside some time from your busy schedule to write this review for us. We really appreciate it! We'll also be sure to let Siva know how happy you are with the service. :)

These guys could care less about your business

May 14, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I contacted them to purchase their product and Matt called me back. He left a message basically telling me my company was too small. I called their sales team 3 times and left messages asking for a return call. They don't have the foresight to know that just like Walmart, Home Depot, McDonalds were all small at one time. Heck even Qcommisions was small at one time. They obviously have no idea on how to treat new prospect/ clients.

Pros: none they are awful and could care less about new clients

Cons: Awful customer service and their sales team is probably the lamest I've ever experienced

Vendor Response

by CellarStone on September 01, 2016

Hello, Bryan. Our sincerest apologies for what happened. I have forwarded your review to Matt's boss and explained what happened. I believe he was trying to offer our other product, Easy-Commission, which is built for less complex sales commission needs. We'll work with him so that he can provide alternatives without coming off as offensive. My apologies again, and if you'd like to hear about Easy-Commission, please feel free to get in touch with me so that I can hook you up with a needs analysis and a free demo. :) Dianne G., Marketing Officer dianalyn_gutierrez.ic[at]cellarstone[dot]com

Excellent Tool

Apr 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is an excellent tool to handle all kinds of complicated computation related to commission payments.

Vendor Response

by CellarStone on April 17, 2016

Hi, Wasif! Thank you so much for your review. It's a wonderful start to our week. Looking forward to doing business with you for years to come! :)

Hooray, thank you team thank you

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use

Comments: The QCommission development and support team walked TKO through the huge transition with patience and kindness. They were able to work with India and California at Texas time. The team listened to requests and concerns and delivered a product that satisfied all our needs. The transition from their desktop version, which we have used for 5 years, to the web environment was seamless. Hat's off to the entire group. I would highly recommend them for your custom commission needs.

Pros: See above for comments

Cons: The process did take time but that was largely due to the size of our data file. No Cons

Vendor Response

by CellarStone on April 06, 2016

Hi Jeannette! Thank you so much for your kind words! It's clients like you who keep us striving to become better and better. :)

Flexible Commission System for Quickbooks

Feb 04, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: QCommission and Cellarstone have helped to create a seamless commission reporting system for our employees that integrates into our Quickbooks software. Our company has a host of different plans for employees, so the flexibility that Cellarstone has built into this system has been great for our salesforce. We were able to customize statements and processes that allow us the flexibility that we need in a commission plan. The developers and support staff were very helpful in building and testing the product and now it works so well for our company!

Vendor Response

by CellarStone on February 04, 2016

Hi Laura! We are extremely glad that QCommission is helping make sales commission calculation a breeze for your company. Thank you so much for sharing your thoughts on the product. We are certainly looking forward to working with you and your team for many years to come. :) - The QCommission Team

A huge leap forward

Oct 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company uses a hire breed version of Quick Books. and though the makers of Quick Books (Intuit) have created a formidable all around business software, they have not been able to create a commission add-on to their package. This has been an issue for many years, and we have tried many independent software programs with very minimal success. A few years back our accountant mentioned a program called QCommission by CellarStone. I did a little research, made an inquiry, and I had a good feeling that this program was different, and I immediately felt a very professional relation with their support team. QCommission was the answer to our problems, and it continues to be a seamless and outstanding third party software to Quick Books. The very best part is when I have a question, request, or need the support team is always ready to assist, and always fulfill my needs! I completely trust this company and their products, and I highly recommend them.

Vendor Response

by CellarStone on October 28, 2015

"Appreciation can make a day. Your willingness to put into words is all that is necessary." Margaret Cousins

Works great! We have some complicated commissions and this software takes all the worry out of that

Oct 15, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have complicated commissions that are split between two and sometimes three employees, once set up I don't have to worry if the employee is receiving the correct compensation. The staff at Q-Commissions are easy to work with and very helpful in solving any issues that may arise.

Vendor Response

by CellarStone on October 15, 2015

The greater the complexity is the brighter we shine. Thanks for your great review.

Excellent software with the ability to do deep analytics...

Aug 30, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use this software for both of our companies and it works amazingly well.

Vendor Response

by CellarStone on August 30, 2015

Customer service excellence has always been and will always be one of our critical competitive advantages. Thanks for the shout out!

Really like this product!!!

Jul 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Qcommission is a good product, like the reports it generates and great customer service!

Vendor Response

by CellarStone on July 31, 2015

Appreciation can make a day. Your willingness to put in words is all that is necessary. - Margaret Cousins Thanks for sharing your thoughts!! CellarStone team

Great Product

Jul 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My company needed commission software to calculate our sales reps commissions, which can get a little complicated at times. I have been using QCommission for about a month now, and it is doing exactly what we needed it to do. Before purchasing this product, I did A LOT of research on pretty much every commission software available, and QCommission seemed to be the choice that gave me the most bang for our buck.

Pros: - Easily customizable - Customer support is very helpful and quick - I researched pretty much every commission software available, and QCommission seemed to provide the most bang for your buck

Cons: - It took me a little time to get used to it, but customer service was very helpful with any issues I had

Vendor Response

by CellarStone on July 21, 2015

¿Appreciation can make a day ¿ even change a life. Your willingness to put it into words is all that is necessary.¿ -- Margaret Cousins

Great Product

Jul 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros
- Easily customizable
- Customer support is very helpful and quick
- I researched pretty much every commission software available, and QCommission seemed to provide the most bang for your buck

Cons
- It took me a little time to get used to it, but customer service was very helpful with any issues I had

Vendor Response

by CellarStone on July 21, 2015

A smile is a smile no matter where you are in the world. Thanks for your support

Overall it is a good product

May 22, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: It makes calculating commissions a fast and easy process.
Maybe users should have more control over fixing certain problems.

Vendor Response

by CellarStone on May 22, 2015

Thanks for the great customer service review. Important part of the process in managing complex installations.

Huge time saver

Jan 29, 2015
5/5
Overall

Comments: Before this we were calculating commission by hand which was a nightmare. QComm has streamlined our calculations and has saved me a ton of time so I can work on other things. Highly recommended to anyone out there.

Pros: Super effective. Does everything it's supposed to. Great support and service. Detailed report options.

Cons: Has a small learning curve but relatively easy to learn.

Vendor Response

by CellarStone on January 29, 2015

Time is the most valuable thing a man can spend. Theophrastus

Saves us a ton of time

Jan 29, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before QComm we were calculating commissions by hand. This automates the process and makes everything really simple and straightforward. For the price it's been a great decision for our company and I would definitely recommend it to other businesses. The support has always been fantastic as well.

Vendor Response

by CellarStone on January 29, 2015

Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity. Charles Mingus

Time and money saving software

Jan 23, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Q Commission software for over 5 years now and have found it to be a valuable tool for me and my business in saving us time in calculating sales commissions for my sales people. We have a more complicated pay structure and this software allows me to get that done at a fair price. Support is always helpful and problem solving.

Vendor Response

by CellarStone on January 23, 2015

Time is really the only capital that any human being has, and the only thing he can¿t afford to lose. ~Thomas Edison

Q Commisson

Dec 09, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The product is easy to use, customer service is very helpful. Has made paying commission very easy.

Vendor Response

by CellarStone on December 09, 2014

Strong customer service is the key ingredient as sales comp plans can be very complicated to understand and automate. Thanks for the review.

Qcommisions

Dec 01, 2014
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Siva did a great job figuring out the issues we were having.

Vendor Response

by CellarStone on December 01, 2014

We appreciate your feedback and patience while implementing. Our team is fully vested in your success. We hope that QCommission will prove to be an integral part of your business.

Great product and service

Nov 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I did a lot of research on other companies before choosing to sign up with QCommissions. I'm glad that I did. The program is very user friendly and if and when support is needed it is just a phone call away. A lot of the other programs I researched seemed way too complicated and also way too expensive. QCommission is exactly what I need at the right price. I would highly recommend to anyone from small , medium to large sized business.

Vendor Response

by CellarStone on November 14, 2014

A satisfied customer is the best thanks we can receive.

Excellent product...

Nov 06, 2014
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: We had Qcommission develop a commission program for us, and we used it frequently for a few years. I was robust and was a big help. The people and support are also friendly and helpful. If I am to add any constructive criticism, it is to make sure the software continues to develop, making it easier and easier for the user to navigate and use.

This is a great service/software and I recommend it to all.....

Vendor Response

by CellarStone on November 06, 2014

Our goal as a company is to always over deliver for our clients. So we appreciate the high customer service marks.

Solid Product

Oct 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: QComission is a solid product that works with Quick Books. Siva from their technical team is very helpful.

Vendor Response

by CellarStone on December 03, 2014

We strive hard to make the power of QuickBooks and QCommission a great experience for our clients.

Great Service!

Oct 02, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: QCommissions has a great support staff and product designers. They customize their system around your business. It has been a very easy and smooth transition working with their team. Thanks to them, our business has become so much more efficient.

Vendor Response

by CellarStone on October 02, 2014

Solving well the insurance commission mess is our passion. Thanks for being part of the solution.

Commission Reporting is a Breeze

Sep 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using QCommission for about five years now and we are so thankful! As the business has grown, QCommission is flexible and can be tailored to meet different calculation needs such as profit based, overrides, and bonuses. The software is easy to use and syncs with our QuickBooks file. The support team is always friendly and quickly responds to our requests. Overall a great tool and excellent resource!

Vendor Response

by CellarStone on September 30, 2014

Great compliment from fellow cloud solution provider for the legal profession

Simplified Commission Process

Aug 01, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use a web based sales and supply chain solution that integrates with Quickbooks that is all streamlined and quick, the commission part of the process was the kink in our armor until QCommission came along - made it a push button process and the support has been fantastic. Great tool in our belt!

QCommission

Jul 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - excellent resource, ease of use, excellent support
Cons - really isn't any. It works to what you expect to get out of it.
Overall - great tool to track commissions and gross profit.

Happy QCommission User

Jun 27, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used QCommission for many years now, and each step of it's evolution has been supported with great customer service. The software can be tailored to meet the needs of different calculation demands and is done so through it's friendly and helpful customer service team. The software is easy to use and dependable, and any glitches are attended to promptly and professionally. I would recommend this company and software.

QCommission Software

May 23, 2014
5/5
Overall

Comments: QCommission is exactly what we needed. We are a smaller company, but have a variety of commission and incentive plans. QCommission helps us track and control the process and have confidence that the calculations are accurate and correct. It provides us the flexibility to change plans at any time and creates reports that can be shared with management and the employees. With the integration with Quickbooks and excellent configuration and training staff, QCommission is the perfect solution for our company.

Very Pleased

May 14, 2014
5/5
Overall

Comments: My company has been using QCommission for several months now. While it has taken some time to work out the kinks, we absolutely love it! The program is very easy to use once you get the hang of it. And if I've had any problems, customer support has always contacted me back promptly to resolve the issue. I would highly recommend this product and the team behind it!

So far, so good!

Apr 03, 2014
4/5
Overall

Comments: Set up was very thorough. Mohomad was very kind and extremely helpful. QCommission has lots of options and I think will be a great fit for our needs.

Pros: Custom set up

Cons: Time consuming for set up

QCommissions software

Mar 17, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used QCommissions for 2 years and would still be using the product except that we migrated to a new CRM with an integrated commissions system
The product is very robust, very adaptable to any industry and their team works diligently to make sure it is exactly how you need it to be.

Lifefactory

Mar 13, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: QCommission is great! I am very happy with the implementation & the support. They are very responsive and helpful.

Among sales commission solutions: Great Service! Great Price!

Mar 05, 2014
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have been working with QCommission on automating our sales commission process. We are a well-known provider of Investment products in the Financial Industry. We have roughly 250 commissionable employees, and many different commission plans. Some are basic flat rates; others are much more complicated. QCommission has been able to set them all up. I have had to change some of the plans to meet business needs right in the middle of the project and QCommisison was very accommodating. My lowest score of 3 on ease of use is probably more to do with the fact that I am not a very technical person. As I get more used to the product it is getting better. When I began this process, I checked out all of the vendors I could. QCommission offers everything I needed at a much better price.

Vendor Response

by CellarStone on March 08, 2014

We are so happy to provide our sales commission solution for such a well-known and prestigious financial industry firm. We are happy about you choosing our sales commission software after your exhaustive review of all the products in the market place. After more than a year of use, we are thrilled that we are thrilled that you find as an excellent partner!

wonderful company

Feb 05, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used qcommissions for many years I have many independent sales reps, it works seamlessly with quick-books. Thank you for outstanding customer service!

Vendor Response

by CellarStone on April 03, 2014

Thanks Larry. Thanks for the great partnership we have had. To be able to serve your needs for many many years is gratifying. We are a QuickBooks Gold Certified Partner, we continue to pay attention to integrating well with QuickBooks editions and versions. Gopi

Great customer service

Feb 04, 2014
3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The program has had a few errors but the customer service is wonderful.

Vendor Response

by CellarStone on April 03, 2014

Thank you for the comments. I hope your experience is getting better as time passes. Regards Gopi

Stellar Customer Service & Product

Feb 04, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The product works as described and is backed up by a group of dedicated people. I only have a single Commissioned sub-contractor but they are paid their commissions based on monies collected not sales made. I also have different rates of commission for different products. QCommission makes everything run smooth for me at the end of each month. If I do hit a snag for some reason they have never let me down, the problem is solved usually in an hour or so. I can't commend them enough for everything that they do for me and my company.

Steller Product & Customer Service

Feb 04, 2014
4/5
Overall

Comments: The product works as described and is backed up by a group of dedicated people. I only have a single Commissioned sub-contractor but they are paid their commissions based on monies collected not sales made. I also have different rates of commission for different products. QCommission makes everything run smooth for me at the end of each month. If I do hit a snag for some reason they have never let me down, the problem is solved usually in an hour or so. I can't commend them enough for everything that they do for me and my company.

Pros: Works as promised or they fix it.

Cons: It isn't free ... then again any program that can save you this much time is worth it.

Vendor Response

by CellarStone on April 01, 2014

Thank you for the kind words. I am glad our sales commission solution and the services work well even for a company with a single sales rep.

Historical Data Bases

Feb 03, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Thank you for your diligence in providing the necessary data for the two comparitavive data bases. Trying to re-create the reports using the different base and aged rates was challenging but you stuck with it and we received exactly what we needed.

Thank you again

Vendor Response

by CellarStone on March 25, 2014

Ron, thank you for your kind comments. Yes it was difficult to combine two company files to produce the consolidated commission results across both companies. But as we promised, our team does not give up until the solution works as promised during sales. Regards

QCommission Review

Feb 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: QCommission is a pleasure to do business with. From the software perspective, QCommission is a very powerful tool to calculate sales commission accurately and quickly. Finding the perfect fit with time-sensitive efficiency. From the customer service perspective, QCommission provides assistance throughout knowledgeable, responsible, and caring people. I'm thankful to Prem Kumar and Raja Prabu for their incredible customer service suport. I highly recommend QCommission to any growing company that needs detailed commission information . It is a great value to our company.

Vendor Response

by CellarStone on March 20, 2014

Lori, thank you so much for the great appreciation you have shown us. Your business of high-end graphic design work is complex. We knew you had a very difficult ( nightmare?) manual process that needed to be automated. With invoice line level crediting and profit margin based commissions, the amount of work to be automated was significant. I am glad our team understood all your problems and did a great job of automating everything to your complete satisfaction. Please contact us for any additional help for sales commission plans or any other systems needs.

powerful tool to calculate sales commission accurately

Feb 03, 2014
5/5
Overall

Comments: QCommission is a pleasure to do business with. From the software perspective, QCommission is a very powerful tool to calculate sales commission accurately and quickly. Finding the perfect fit with time-sensitive efficiency. From the customer service perspective, QCommission provides assistance throughout knowledgeable, responsible, and caring people. Prem Kumar and Raja Prabu were my lead contacts - great support team.

Pros: I highly recommend QCommission to any growing company that needs detailed commission information. It is a great value to our company.

Cons: None

Vendor Response

by CellarStone on April 01, 2014

Lori, thank you for the great comments about our sales commission solution. Our staff appreciate you taking time out to acknowledge them.

Great product!

Jan 31, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a user of QCommission for over 5 years I highly recommend this product for anyone that needs additional payroll features that QuickBooks cannot handle. It has all the tools I need. The tech support team at QCommission is extremely helpful and expedite every case.

Vendor Response

by CellarStone on January 31, 2014

We enjoy deep QuickBooks domain experience so hopefully we are able to pass along that value to our clients via QCommission.

I have been a user of QCommission for over 5 years

Jan 31, 2014
5/5
Overall

Comments: I have been a user of QCommission for over 5 years. It is a great tool for our business. It is always kept up to date. The team at QCommission is always available for questions.

Pros: Has the features I need and they work great. Tech support / Customer Service is outstanding.

Cons: None

Vendor Response

by CellarStone on April 01, 2014

John, thank you for being such a great long term customer of QCommission, for sales commission administration. It is very gratifying that after all this time, we still satisfy you for both the solution and the services.

Owner

Jan 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent service. You always call back and solve our problems in a timely matter

Vendor Response

by CellarStone on January 30, 2014

We pride ourselves on excellent service so your feedback is appreciated

A very flexible and powerful product

Jan 29, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: My company has a rather complicated commission calculating system. But QCommission was able to handle it and, for an additional fee, they were able to create all of the rules and calculations for us. We have been very pleased with the product and with the excellent support we receive.

Vendor Response

by CellarStone on February 05, 2014

The team enjoys working on the complex and making it simple. Glad we could help.

A flexible and powerful product

Jan 29, 2014
5/5
Overall

Comments: My company has a rather complicated commission calculating system. But QCommission was able to handle it and, for an additional fee, they were able to create all of the rules and calculations for us. We have been very pleased with the product and with the excellent support we receive.

Pros: Can handle just about any commission calculating system.

Cons: Due to limitations/requirements of QuickBooks, it does require the use of the QuickBooks Web Connector which is a little clunky.

Vendor Response

by CellarStone on January 30, 2014

We appreciate the feedback and glad to see you are Happy Happy Happy. The QuickBooks Web Connector can be a challenge for any Intuit third party application provider. Sometimes it feels like pulling data through a straw. Glad you had a great experience.

Year End Close Out

Jan 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tech Support, Thanks again for your fast and prompt response to my call yesterday. I really appreciate how you helped me through the process to accomplish my task.

Survey for QComm

Jan 24, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent Product. Chandru and Prem make it even better with their exceptional customer service

Vendor Response

by CellarStone on March 06, 2014

Satya, I am so thrilled that you have used our sales commission software for multiple companies in the Staffing industry. I hope you get a chance to see all the new features we have added to our solutions recently. Gopi

QCommission Support and Product

Jan 10, 2014
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have had the pleasure with working with the QCommission team. From initial sales, to implementation, to post-support - I have nothing but compliments. The QCommission team is professsional, diligent, and accomodating to our business requirements. Response time to inquiries is extremely quick and their follow-up to ensure our issues have been resolved is appreciated.

QCommission is a good tool to import QuickBooks sales data to compute commission reports. It saves time from having to create manual excel spreadsheets each quarter. The only drawback I have experienced with the program is that certain edits or changes that should be simple will require customization from QCommission and cannot be done by the user.

Vendor Response

by CellarStone on February 07, 2014

Irene, thank you for the kind words about our team's professionalism and service. Regarding the need of our team to make changes, I will have them call and make sure we are not missing anything in your training. REgards Gopi Mattel

Excellent customer service!

Jan 09, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Qcommission is useful for processing professional looking commission statements. Any issues that come up with the product are handled in a timely manner with their excellent support staff.

Vendor Response

by CellarStone on February 07, 2014

Sarah, thank you for the great comments about our customer service. I am glad that you really like the professional commission statements from the QCommission sales commission system. We will keep working on making our solution better.

Payroll Coordinator

Dec 19, 2013
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The product is overall easy to use.

Vendor Response

by CellarStone on January 23, 2014

Collette, thank you for being our customer for 7 years. We are very happy to be of service to you. Please let us know what else we can do to make your solution and service even better.

Q COmmission training sessions

Dec 18, 2013
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: All of the support personnel at Q commission are very helpful and patient with me. They always offer me a quick Go To meeting and explain exactly what I need to do and it is most helpful!

QCommission System

Dec 14, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The system is very flexible and is easy to move through the different steps.
I was quite impressed with method of developing the requirements and then the quickness to amend any requirement.
Mohamed and the developing team are to be congratulated for delivering our system in a short time.

Vendor Response

by CellarStone on January 19, 2014

Thank you Dick, for your compliment to our staff! We are particularly glad that you noticed our solid methodology used in sales commission projects as well as our flexibility in meeting your needs. Regards QCommission

Solid Program

Dec 13, 2013
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Q Commission works exactly as advertised. It takes a little time to learn but once you do it is fairly easy to make modifications to the program. If you can't find a way to modify yourself, their customer service support is very fast responding and is very patient to help you resolve your issues. There is nice redundancy in the program as well so you have multiple areas to run the same application. We are a manufacturers sales organization and works perfect for our needs.

Vendor Response

by CellarStone on December 19, 2013

Kevin, thank you for the very kind words. We will keep improving our sales commission software and our service folks will always server you to the very best of their abilities.

Great Support

Dec 13, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use Q-commissions as an add-on software to QB to calculate commissions. We have different reps with different calculations for each. The programmers did a good job at customizing the program, but I did have initial problems with the configuration due to communication issues. The programmers are in India and have very stong accents and unfortunatly I wasnt able to get accross what I needed. We were scheduled to start implementation in January and we didnt get up and running until October. Once the software was up and running I had great support. We have had changes and the support has been very responsive and super acurate.
This software gives us what we need and is a huge help to our business. We are very happy.

Vendor Response

by CellarStone on December 19, 2013

Thank you Jenny for your words. I am glad you chose our sales commission software. We try to provide excellent service at a very low cost. We will take your feedback and try do much better. We are particularly happy that our customer service made you happy even with the challenges you faced.

QC Support

Dec 09, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: excellent support
on time
patience
Sam and Siva was very very patient because i talk a little english, they knows very well QC and solve all my problems on time.

thank you for all!!!

Vendor Response

by CellarStone on December 30, 2013

Customer success is critical to our philosophy as a service provider.

Intuative Tool - Great Customer Service!

Dec 06, 2013
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The tool itself takes some getting used to especially when administering a complex commission process as necessary for Multiple Medicare Managed Care Plans. I still do not feel totally comfortable with the tool/process, but the Customer Service team has been extremely responsive and helpful. I am confident that we will become more familiar and comfortable with QCommission over the coming weeks. The user's manual is not overly helpful and could use step-by-step basics.

Schreck Financial Review

Dec 06, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is very easy to use and cost effective. Mohammed Basham and his team were very helpful and patient, and very detailed in their training. Overall, we are satisfied with the software and we will recommend your product to others.

Vendor Response

by CellarStone on December 07, 2013

Abby, thank you for your kind words. I am very happy that our sales commission software, is very easy to use for you. As a an insurance company, I hope it satisfiessome of your unique needs. QCommission. CellarStone.com

A Real Time Saver!

Nov 26, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using Q-Commission for about 2 months. It has been a time saver is running commissions for my team! We've had a few hiccups along the way, but the Q Commission team (Raj & Yugesh) have been there every step of the way, resolving issues in a very timely manner! Running the numbers previously took me hours to complete, and now it only takes me minutes. I'm very thankful for this service and love how it has been customized to our specific needs!

Vendor Response

by CellarStone on November 27, 2013

Thank you Jersey so much for your kind words. We will working hard on making sure our sales commission systems and services are the best you have experienced. Staffing sales commissions is great industry for us. We are particularly happy that you are saving a lot of time every period.