# QCommission Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is QCommission the right Compensation Management solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/32288/QCommission/reviews

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QCommission

4.5 (187)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of QCommission

Ease of use

4.1

Customer Service

4.8

## Pros and Cons in Reviews

JH

Joel H

Business Integration ManagerFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Calculation of splitting commissions between multiple agents has been quite useful.“

July 28, 2022

JB

Jenalyn B

Asst Manager, PayrollAutomotive, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“I also find that running reports takes time (probably 3-5 mins to get a report).“

August 3, 2022

KM

Karen M

Payroll and Commission SpecialistInsurance, 51 - 200 employeesUsed the software for: More than 2 years.

“I love the fact that you can print the statement in PDF or Excel.“

July 12, 2022

SV

Shai V

CFOFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“a little expensive to me, and the software has many other features that don't apply to me“

July 19, 2022

MZ

Michael Z

VP Consumer Direct MarketingFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months.

“Excellent support staff that is responsive and available in real time.“

July 18, 2022

PE

Patrick E

Accounts PayableWholesale, 11 - 50 employeesUsed the software for: Less than 6 months.

“Of all the commission software I've tried and read about, QCommission, I think is perfect for the kind of commission structure we have in our company.“

July 19, 2021

## Showing most helpful reviews

Showing 1-25 of 187 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jersey R.  
Executive Assistant / Office Manager  
Information Technology and Services  
Used the software for:

### "Very Pleased"

May 14, 2014

5.0

My company has been using QCommission for several months now. While it has taken some time to work out the kinks, we absolutely love it! The program is very easy to use once you get the hang of it. And if I've had any problems, customer support has always contacted me back promptly to resolve the issue. I would highly recommend this product and the team behind it!

Review Source

JB

Jenalyn B.  
Asst Manager, Payroll  
Automotive  
Used the software for: 2+ years

### "Powerful Commission software"

August 3, 2022

4.0

QCommission has been a great tool for us in making sure our employees are paid accurately given that our commission calculation is quite complex. \[SENSITIVE CONTENT\] and her team have also been a wonderful partner to us. They are always ready to help and available when issues come up.

Pros

It is easy to use, flexible in a sense that you can run it for the whole population or just for specific individuals, can handle complex calculations and can integrate from other 3rd party systems to pull data for calculations. Interface is also straightforward.

Cons

The reporting I think needs to be improved. Some of the reports are only available when the pay period is open which makes it harder for some of the managers to go back to an older report. We should have the flexibility to go back periods and run reports. I also find that running reports takes time (probably 3-5 mins to get a report).

Review Source

TS

Teal S.  
Director of Commission  
Insurance  
Used the software for: 2+ years

### "Web-based consideration"

February 17, 2017

2.0

Having worked with web-based commission systems, the current version of QCommission we are using is not an efficient process for our current operation. The need to create an upload form in Excel rather than uploading an unaltered carrier commission statement to process commission is time consuming and increases the risk of errors. Including paying the wrong agent, the policy doesn't exist in the Master File, etc. A small operation with experienced commission processors should not take a staff of three to complete paying commission every two weeks. Perhaps a web-based system would allow for direct upload of carrier commission statement eliminating the need to create an upload of information from many sources.

Cons

Not web-based

Review Source

Response from CellarStone

February 20, 2017

HI Teal! Thank you so much for writing us this review. We appreciate the honesty. Please rest assured that we have forwarded your concerns to the appropriate team as we'd like to further improve for our customers' benefit.

AH

Alice H.  
Sr. Accounting Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "An extremely versatile and customizable commissions solution!"

July 18, 2016

4.0

Our organization pays over a hundred external brokers and numerous internal representatives -commissions and bonuses. This software allowed me to consolidate over 10 spreadsheets of work into one streamlined process. It is able to handle various commission calculations based off of contract #, lives count, and/ or premium numbers. It allows me to split commissions easily and can handle the multitude of exceptions to the rules that I have to account for. My QC Team is always there to assist, adjust, fix, and create new configurations to make sure the software is meeting my commission calculation needs

Pros

The program allowed me to: - Gave my brokers and sales reps access to an online portal to view their statements ' past and present ' at their convenience. - Supplied professional looking statements (v.s. the Excel spreadsheet snippets I was using previously as a statement) to provide to my brokers, improving our company's image and professionalism. - Consolidated a three week, multiple spreadsheet operation into a three day one spreadsheet upload process. - Easily track and access data for past transactions (v.s. searching through multiple spreadsheets and creating an annual tracking spreadsheet for research purposes). - Combine all my different commission types paid from separate companies onto one statement for each payee. - Save a ton of time with a 'one click' mass emailing feature to email out statements to all my brokers and sales reps (previous process this took ½ a day to send individual emails to each payee).

Cons

Opportunity for improvement: - System not available through an online program/ portal and must be accessed via Remote Desktop. - Software runs a bit sluggishly and crashes periodically (without any data loss). - IT/ Development team has no external system for tracking open tickets and I had to find my own work around to be sure my tickets were being followed up on (I used Trello for this). - Remote Server uses a free-ware version of MS Office that I find not so user friendly. - One must be very computer/ software savvy to use this program as it is not very user friendly, is extremely fastidious with how data must be entered, user guides and not helpful, and reports are not logically set up for the industry standards. - Had to analyze and design all my own checks and balances and have reports custom built to meet my requirements (custom reports require an extra charge $).

Review Source

Response from CellarStone

July 19, 2016

Hi, Alice! Thanks for taking the time to leave us a review. We sincerely appreciate it. We're happy to know that QCommission helps you save a ton of precious time! We'll also let the appropriate group know about the concerns you mentioned. Thanks again! :)

VR

Verified Reviewer  
VP of Finance  
  
Used the software for: 2+ years

### "Generally, our experience has been good because the software completes all of the basics needed."

May 3, 2018

4.0

The commission software is much better than our previous software and is cost manageable. It satisfies the basic needs of what is required on a monthly basis.

Pros

I like the fact that the software is able to compute complicated commission structures and can process in a presentable format for our employees. For the general calculations, it is easy to run the monthly information.

Cons

When a change is needed, it is difficult and time consuming to get into the system. Also, the system for imputing new employees should be better to implement. For example: We have about twenty different commission plans that have to be entered line by line for each employee. I would prefer a table of commission structures and just enter a commission code i.e. "A" or "J" to make it faster.

Review Source

Response from CellarStone

May 7, 2018

Hi! Thank you for this review of QCommission. We sincerely appreciate it. I have forwarded your comments to the appropriate team. We will work on finding ways to make things better. Thanks again. - Dianne Gutierrez, Marketing Coordinator

Jeannette J.  
Consultant  
Wholesale  
Used the software for: 2+ years

### "A Decade of Great Experiences!"

December 8, 2016

5.0

We at TKO Associates started working with the QCommission team in 2008 and have been continually delighted with the support and the ability of Technical support to listen and understand our ever-changing needs. Recently we have asked for a custom report that every company needs for job costing. The Customer, specific Job, flexibility for dates and flexibility for Rep. The team at QCommissions has been attentive, willing to change when we said "that's great" but can we have it to do this not that. The technical team is patient and always contacts us in a timely manner. We believe that QCommission is the best software for the money. Thank you, Team, we are glad to have you on outside as we continue to grow.

Pros

The flexibility and the team support.

Cons

As all software, when updates occur, the custom fields have to be revisited, but the technical team is efficient and always ready to help

Review Source

VR

Verified Reviewer  
Office Manager  
  
Used the software for: 6-12 months

### "My overall experience with QCommission has been great!"

November 8, 2017

5.0

Less time calculating and processing commissions with great accuracy.

Pros

I like the ease of use and how it integrates with Quickbooks for easy payment calculation. It used to take me over an hour to process commissions and now it takes about half that time.

Cons

I don't like that I can't seem to figure out how to modify the plan on my own, but the customer support helps tremendously in a reasonable amount of time.

Review Source

Response from CellarStone

November 13, 2017

Hi! Thank you so much for taking the time to write a review for us. We have taken note of your concern about being able to modify the plan on your own and have forwarded it to the appropriate team. Thanks again, and we hope to continue working with you in many years to come. :) - Dianne G.

VR

Verified Reviewer  
President  
  
Used the software for: 1-2 years

### "Qcommission has helped our small business track and calculate commission in a much easier way."

June 4, 2018

4.0

Pros

The product is very automated and links with several other products that we use. It helps us track and calculate commissions automatically and saves us a lot of time.

Cons

fixing issues with commission calculations and plans is sometimes a little difficult to figure out. When we have an issue with the calculations of the commissions, it is hard to find out exactly where the issue is and how to fix it.

Review Source

Response from CellarStone

June 7, 2018

Hi there. Thank you so much for writing a review of QCommission. I have forwarded your comments to the appropriate team so that we can continuously work on making QCommission better for our customers. Thanks! - Dianne Gutierrez Marketing Coordinator

VR

Verified Reviewer  
President  
  
Used the software for:

### "QCommission Software"

May 23, 2014

5.0

QCommission is exactly what we needed. We are a smaller company, but have a variety of commission and incentive plans. QCommission helps us track and control the process and have confidence that the calculations are accurate and correct. It provides us the flexibility to change plans at any time and creates reports that can be shared with management and the employees. With the integration with Quickbooks and excellent configuration and training staff, QCommission is the perfect solution for our company.

Review Source

VR

Verified Reviewer  
Finance & Legal Coordinator  
Management Consulting  
Used the software for:

### "So far, so good!"

April 3, 2014

4.0

Set up was very thorough. Mohomad was very kind and extremely helpful. QCommission has lots of options and I think will be a great fit for our needs.

Pros

Custom set up

Cons

Time consuming for set up

Review Source

LM

Lisa M.  
Owner  
Retail  
Used the software for: 2+ years

### "Satisfied Customer"

June 3, 2020

5.0

After many months of researching a commission software program that was affordable and easy to use, Cellarstone/Q Commission program met all of our requirements. \[SENSITIVE CONTENT HIDDEN\], along with his team, worked diligently and continually with our company ensuring all necessary conditions/details were met. We work primarily with the animal health industry and our items/ commissions are unique to most. We utilize our commissions program on a daily basis and are extremely pleased with the details, reports, ability to revise, setup reports to meet our (very) specific, detailed needs

Pros

designed specifically to meet our needs

Cons

no negatives all requirements fulfilled.

Review Source

Response from CellarStone

June 11, 2020

Hi, Lisa! Thank you so much for taking the time to write a review for QCommission. We sincerely appreciate it, and we are glad that QCommission is helping make your sales commission process easier. Thank you again! Take care and stay safe. All the best, Dianne Gutierrez Marketing Coordinator

SY

Sarah Y.  
Controller  
Chemicals  
Used the software for: 6-12 months

### "Made my life simple "

June 2, 2021

5.0

Support team always available, easy to use, made doing commission simple!

Pros

Payout reports and summary of each individual

Cons

Currently, I do not feel like any features are missing. I am able to run the reports i need

Review Source

Response from CellarStone

June 7, 2021

Hello, Sarah! Thank you for taking the time to write a review for QCommission. Rest assured we are going to let the support team know that they are appreciated. We are also glad that we are able to make commission processing so much simpler for you! We look forward to working with you for many years to come. All the best, Dianne Gutierrez, Marketing Coordinator

NC

Nina C.  
Financial Analyst  
Marketing and Advertising  
Used the software for: 1-2 years

### "User Friendly Commission Platform"

November 11, 2020

5.0

The team at QCommission is great. They are always helpful when I have any questions. QCommission is very customer focus driven which is something I look for when finding a product/service to use.

Pros

I am able to add new members easily and create different commission structures. The platform is very user friendly and I am able to adjust amounts and do split commission easily.

Cons

Sometimes there are glitches but they are always available to fix them

Reason for choosing QCommission

Great reviews from bigger companies that have more complex commission structures.

Review Source

Response from CellarStone

November 13, 2020

Hi, Nina! Thank you so much for taking some precious time to write a review for QCommission! We sincerely appreciate it. :) We're happy that you're happy with our service and that QCommission has been able to help you process commissions easily. We look forward to providing you good quality service in many years to come. :) Thanks & Best Regards, Dianne Gutierrez Marketing Coordinator

AH

Andrew H.  
Controller  
  
Used the software for:

### "Save time and effort calculating commissions based on job profitability"

December 2, 2010

4.0

QCommission has saved us time and effort in calculating commissions. It is robust enough to handle complex allocations and calculations.

Pros

In our business we sell oil and gas related equipment and want to provide commissions based on the profitability of jobs. The commission is split between a number of outside and inside sales people depending upon the role of the sales person on the job. Commission is paid out based on the date final payment is received. With QCommission we do some additional tracking up front for allocating commissions to the payee. When a final payment is received, the job is closed. We then import this data into QCommission. QCommission calculates the commission and allocates it to the individuals. We have certain items that are not commissionable and we add an extra calculation for shipping costs. From here, the calculations are exported to a spreadsheet that can be printed out for management and for the payees. QCommission handles all of this complexity in a fraction of the time previously spent. It also provides us with commission reports for each payee and for management.

Cons

During the setup process we had a few glitches in setting up commissions. I was always able to get quick support to overcome these problems.

Review Source

MS

Mitchell S.  
President  
  
Used the software for: 2+ years

### "Extremely flexible with helpful staff"

September 6, 2017

5.0

Pros

QCommission is absolutely the best commission calculating software add-on available for QuickBooks. It is extraordinarily flexible and can implement just about any commission system you can imagine. I have used it for several years and they have implemented a number of different commission systems for me. The staff is very helpful when requesting assistance or professional services and their fees for such services are very reasonable.

Cons

Well, the flexibility can lead to complexity and I don't think we would well be able to implement our commission systems without relying on Cellarstone's staff to do it for us.

Review Source

Response from CellarStone

September 8, 2017

Hi, Mitchell. Thank you so much for writing this review. We sincerely appreciate any feedback we can get. Looking forward to working with you in the many years to come! - Dianne G.

SD

Shari D.  
  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Has streamlined our archaic commission tracking and reporting system!"

August 3, 2016

5.0

After 20+ years of strictly reporting through Excel and Access our company needed a change as we were growing quickly and taking on a 30% sales increase. The Support and Implementation departments are incredible to work with an very prompt in their communication. Prabhu and Yuvaraj always answer within 30min of an e-mail and provide a very detailed answer that is incredibly easy to understand and put into action. We are very pleased with the services we have received and would highly recommend the program to any business dealing with sales and commissions!

Pros

Easy to create practical reports for all Sales reporting. Easy integration process that only takes minutes to create monthly commission payables. Excellent customer service and communication. Commission reports integrate into payroll system with easy.

Review Source

Response from CellarStone

August 4, 2016

Hi, Shari! Thank you so much for this review! We'll make sure to let Prabhu and Yuvaraj know that you are happy with their services. :)

KH

Kellie H.  
Director of HR  
  
Used the software for:

### "Commission Review"

March 23, 2010

4.0

QCommissions has been a great and affordable solution. We were previously using complex spreadsheets. QCommissions was a great next step for us. Implementation went well - they got us up and running and have been accommodating to our system changes. Barath - in particular - has been a vital resource to me in assisting me learn the software and make changes to accomodate our annual plan changes.

Pros

Easy to use Support has been extremely helpful in resolving issues My commission person left unexpectedly and I was able (with help from support) to jump in and process the commissions without a problem Accommodates all our plans Reasonably priced

Cons

Web-based access for payees would be helpful Improved reporting Scenario planning based on historical data to improve/change commission plans year over year Additional training to learn other elements of the system beyond the basics of what I know now.

Review Source

Response from CellarStone

March 24, 2010

Thank you Kellie for the nice words. Customer satisfaction is core to what we do. Now, our QCommission Premier solution provides web access to Payees.

AW

ADam W.  
Vice President  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "QCommission Review"

September 16, 2016

4.5

Pros

QCommission is easy enough to use on your own but still gives you a lot of control and the ability to set up many different plans for your sales reps. Integration with QuickBooks is seamless. Their support staff has been excellent to work with and always gets back to us in short order.

Cons

The initial set up can be difficult to do on your own. Fortunately, the support staff was very helpful and worked through all of it with us.

Review Source

MS

Maria S.  
Accountant  
Packaging and Containers  
Used the software for: 2+ years

### "Wexler Packaging Products"

April 5, 2017

5.0

Q Commission really met a void we had with our Quickbooks software. We now can smoothly and efficiently calculate our monthly sales commissions for each sales rep with ease, consistency, and accuracy. We have had some more specific needs over time and they have always met our new requirements on a timely basis much to our satisfaction. They are always available for customer support and I like the utilization of Go to Meeting in order to communicate our needs and questions clearly and more personally. I would highly recommend Q commissions to business associates with the same type of need. I have dealt in particular with Siva a lot who has always been a pleasure to work with. Thanks Q Commission.

Pros

Consistent, accurate, user friendly

Review Source

Response from CellarStone

May 4, 2017

Hi Maria! Thank you so much for writing a review for us. We're very happy that you like the service that you've been getting, and that QCommission has been a big help to you. Thank you! :)

BC

Bob C.  
General Manager  
  
Used the software for:

### "A huge leap forward"

October 28, 2015

5.0

Our company uses a hire breed version of Quick Books. and though the makers of Quick Books (Intuit) have created a formidable all around business software, they have not been able to create a commission add-on to their package. This has been an issue for many years, and we have tried many independent software programs with very minimal success. A few years back our accountant mentioned a program called QCommission by CellarStone. I did a little research, made an inquiry, and I had a good feeling that this program was different, and I immediately felt a very professional relation with their support team. QCommission was the answer to our problems, and it continues to be a seamless and outstanding third party software to Quick Books. The very best part is when I have a question, request, or need the support team is always ready to assist, and always fulfill my needs! I completely trust this company and their products, and I highly recommend them.

Review Source

Response from CellarStone

October 28, 2015

"Appreciation can make a day. Your willingness to put into words is all that is necessary." Margaret Cousins

SS

Sarah S.  
Director of Operations  
  
Used the software for: 1-2 years

### "Overall, a good experience"

February 1, 2018

4.0

Pros

It's easy to run commissions and the support staff is very helpful and patient. The dashboard is very useful as well. Adding accounts and reps is pretty easy if it's a simple commission structure.

Cons

Making changes to the commission structure is not always simple (when regions are divided among several brokers or retainers must be paid to a certain amount) and requires the help of the support team. It would be nice to be given the tools to implement such changes. I also wish the program was more customizable for updating logos and such.

Review Source

Response from CellarStone

February 5, 2018

Hi Sarah. Thank you for taking the time to write a review for us! We're glad that you find QCommission useful and the staff helpful. I have taken note of the cons that mentioned and will definitely share it with the appropriate team so that we can further improve QCommission for you. Thanks again! Dianne Gutierrez Marketing Coordinator

CK

Conrad K.  
Sales  
  
Used the software for: 1-2 years

### "QCommission is an adequate source for calculating commission and managing payouts all in one place. "

April 4, 2018

4.0

Calculating employees commission flawlessly.

Pros

I do like that QCommission is integrated with most CRMs. We use Salesforce an it was easy to sync the two. I also like being able to see how much money has been paid out while also seeing amoutn of money coming in.

Cons

Someone could do most of this work in excel if trained properly. It is very nice to have everything all in one software but I debate if I even need it.

Review Source

Response from CellarStone

April 9, 2018

Hi Conrad. Thank you so much for taking the time to write a review for QCommission. We sincerely appreciate it. We'll do our best to give you the best service that you deserve. Best, Dianne Gutierrez, Marketing Coordinator

bC

bob C.  
CEO  
Wholesale  
Used the software for: 2+ years

### "Excellent software that saves me hours"

April 3, 2018

5.0

Saving hours of time each month and giving more professional reports

Pros

The programmers can customize the software to do pretty much anything you want. We have a fairly complicated commission structure for 3 different type sales reps and it runs perfectly, month after month.

Cons

You have to rely on the programmers to make changes to the software, they are quick to react, but you are always reliant on them.

Review Source

Response from CellarStone

April 5, 2018

Hi, Bob. Thank you so much for taking the time to write a review of QCommission! We sincerely appreciate it. Rest assured that your comments under the Cons section will be forwarded to the appropriate team. Thanks again! - Dianne Gutierrez, Marketing Coordinator

JH

Jake H.  
IS/IT Manager  
  
Used the software for:

### "Flexible, powerful, and great customer service"

March 30, 2010

5.0

There are prettier and more elegant options out there, but if are on a budget and you need something that gets the job done reliably, give QCommission a hard look - they are professional and so is their product.

Pros

This tool has been a lifesaver for our company. We have a very complicated commission structure (multiple tiers, time-based payouts, multiple plans, and more) and QCommission handles it all. Gone are the days of 20 tab cross-linked spreadsheets where one change can mean hours of recalculating, and Sales loves the new commission reports. Their customer service has also been excellent - I've been very impressed with their responsiveness and ability to stick to promises (such as the number of hours a job will take to complete).

Cons

Not the prettiest, most polished product.

Review Source

EH

Evelyn H.  
Commission Administrator  
Computer Software  
Used the software for: 2+ years

### "Reviews"

August 5, 2022

5.0

Pros

Calculate Commissions; Allow reps to check their commissions and performance

Cons

Could take quite some time before getting familiar with the system

Review Source

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