Pacific Tier Solutions

Book King

5 / 5 2 reviews

Who Uses This Software?

Recreation Departments. Canada and USA


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Pacific Tier Solutions
  • www.bookking.ca
  • Founded 2002
  • Canada

About Book King

Book King is an easy-to-use, cloud-based recreation management solution that is designed to simplify the way you do business. We feature five cutting-edge modules that can be seamlessly integrated as a suite or each deployed as a stand-alone solution. Make your customers happy and increase your profit margin with our customizable public access website. It allows anyone in your community to book a facility, enroll in a course or purchase a membership while on the go or from home.


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Book King Features

  • Asset Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Maintenance Tracking
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Schools
  • Space Planning
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Billing & Invoicing
  • Check-in / Check-Out
  • Child Care
  • Contract Management
  • Employee Management
  • Event Management
  • Facility Management
  • League / Team Management
  • Membership Management
  • Registration Management
  • Rental Management

Book King Reviews

Easy to Learn, Easy to use - Perfect!

Jun 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The few times I've had to contact customer service regarding an issue they've always responded back within the hour.

Overall: We're in our second year with Book King after moving from a manual system that was clunky and awful. Book King gave us simple to use membership management, program registration and facility booking software with payment integration all in a single platform.

Financially it was a huge win for us - We were able to cut down staff scheduling while increasing and leveraging online booking and registrations. Our customers are happy & our staff are happy with the easy to use software.

Vendor Response

by Pacific Tier Solutions on June 13, 2016

Thanks Bradley!

Book king Software Review

Jun 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity. Anyone from beginner to advanced can you this software.

Cons: Like to be able to type a little less for changing course dates or when they are all the same. Not a major issue

Overall: Customer service and support sets Book King above and beyond. Constantly trying to improve and be better. Use feed-back from customer to improve the product.

Recommendations to other buyers: When you make the decision to go online, make sure you talk to BookKing first.

Vendor Response

by Pacific Tier Solutions on June 13, 2016

Thanks Sheldon!