Volusion

Volusion eCommerce

3 / 5 4 reviews

Who Uses This Software?

Small- and medium-size business (SMB) owners, founders and operators.


Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Volusion
  • www.volusion.com
  • Founded 1999
  • United States

About Volusion eCommerce

Turn-key, integrated, customizable eCommerce management solution. Make your site shine in less than sixty seconds by choosing from any of our high-quality ecommerce templates. With over 120 free templates to choose from, you'll have a stylishly professional site that's sure to impress. Try today for a Free 14-Day Trial!


Volusion eCommerce Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

Volusion eCommerce Reviews Recently Reviewed!

Ed14c7eb17a7f32dc6633f326b43f385

I have been with Volusion for over 10 years and have never been disappointed.

Nov 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Continuous uptime, fast & friendly customer service and tons of features to customize your site. I tried the SEO plan to optimize my site and my organic search is up dramatically, well worth every cent.

Cons: Can be somewhat daunting to get set up, but you'll get it. UI can be a bit confusing, but the Help Center is really easy to find and get all the answers you need.

Money Grab

Jan 25, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Volusion seems okay at first but you slowly find out its a big money grab. They offer very small bandwidth and then charge extreme amounts for overages.

customizable

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This E-commerce platform gives you templates to choose from so you can make your website the way you want. It is easily customizable. Also, the website offers a free trial period so you are able to test it out before paying monthly.

Easy to setup, the worst customer service and support

Aug 08, 2014
1/5
Overall
5 / 5
Ease of Use
1 / 5
Customer Support

Comments: We have been on Volusion for 4 years. A little over a year ago they released AMAZON, EBAY, and GOOGLE STORES integration. For a year now we have had trouble tickets open on ALL 3 integrations. We have logged all the issues and even explained how to resolve them, but they honestly do not care to (this actually came from one of the CS managers.) As long as they continue to sign people up, they do not have to be quick to respond to these issues. BY far the worst customer service experience I've ever had with any similar service. We have been working on re-platforming for 6 months so that we can leave them and never look back. Honestly, STAY AWAY at all costs.