Who Uses This Software?

Trade and professional associations, typically 3 to 50 users. Our clients usually need more than "cookie cutter" products offer. We customize all dues flows and e-commerce web sites to fit needs.


Average Ratings

10 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $6,000.00/year
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Impact Solutions
  • www.impactsolutions.com
  • Founded 1988
  • United States

About MemberMax

Association management and web management system with emphasis on easy and fast data retrieval, easy administration and dynamic web capabilities. Try a Free Demo with us today! Available hosted or in-house; uses your URL; unique copy of database when hosted, not shared. Customization is available but all customers are always on the product upgrade path. Extensive experience with both trade and professional associations and societies. We service organizations with 3 to 80 staff members.


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MemberMax Features

  • Chapter Management
  • Committee Management
  • Dues Management
  • Election Management
  • Email Marketing
  • Event Management
  • Financial Management
  • Fundraising Management
  • Jobs Board
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Website Management
  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

MemberMax Reviews Recently Reviewed!


Review of MemberMax Database System

Oct 16, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The fact that my programmers can create reports for my needs that I can pull from the system.

Cons: It is an off the shelf system that is not as customizable as I would like. Being forced to fit your information into a system that you cannot really change is a difficulty.

There are a ton of ways to pull the same type of information which can get confusing. I believe this is unnecessary and should be better streamlined.

The conference area is convoluted and again, not customizable. My organization had to utilize another company/ software so that we would be able to handle registration processes for our events by our standards and on our terms.

MemberMax Software Review

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The database and website work well together. When a member updates their profile, everything across the entire system is updated in real time.

Cons: Inconsistent data entry with DATE fields. ie: 10/16/2018

In some places, I have to enter the slash marks myself while in other places, the slash marks are automatically entered. Also, some places, you enter in the 4-digit year while in other places, you only enter the 2-digit year.

Overall: Keeping track of our data and merging it with the website is of great value. I can update data using the 4 D software or update data directly on the website as well. Technical support is fast and efficient.

Great for members, difficult for staff

Oct 05, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: We love the integration to our website and the experience for members to make dues renewal and event registration easier.

Cons: When we were looking for a database, cost was a big factor and we had multiple calls about the customization we would require. When the proposal was presented we thought everything was included. We spent at least an additional $15,000 over the proposed amount. The database is also not as easy to navigate for accounting purposes and tying into Quickbooks that we thought it would be.

MemberMax User

Oct 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It fixed our needs. We have been using MemberMax for over 10 years and it has been very useful to us.

Cons: The appearance of the program is not has sexy has others.

Overall: There customer services is the best! I can't say enough about them.

MemberMax - Great for Accounting!

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ease of use for processing and recording payments.

Cons: The lag times and sometimes it can be hard to run reports.

Easy to Learn and Use

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ability to use and how simple it is to learn.

Cons: It's slow at times and freezes a lot. There are a few glitches in the software.

Overall: I'm able to compile statistical information and view member information in a timely fashion the majority of the time.

Phenomenal product

Jan 02, 2014
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've been working with DBMS products for over a decade, and with Association Management Systems for the last five; MemberMax is the best I've worked with to date. It's flexible, powerful, and offers enterprise-level functionality at small-to-medium business pricing.

Unlike most other server-based AMS products, MemberMax isn't modular. You don't have to pay extra for the website component, or the communications component; you get the whole product out of the gate.

While it does have its own built-in reporting system, it also easily exports directly into Excel; no 3rd party reporting tool required. For an Excel-hound like me, this is a dream come true.

It's not perfect; the user-interface takes some getting used to and won't win any beauty contests. The internal nomenclature and terminology can sometimes be a bit confusing. But those are training issues that can be easily overcome.

Overall, we are extremely pleased and impressed with MemberMax, and Impact Solutions is a company who's easy to work with, and clearly desires to build successful long-term relationships with their customers. If you want to maximize your AMS bang-for-your-buck, MemberMax will not disappoint.

Good Review

Oct 17, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software has many features that meet our membership needs.

Cons: Very specific training is needed to use the software. It is not intuitive.

Manager

Apr 23, 2013
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Very easy to use. Can search anything and everything. Customer Support staff are excellent. I actually get to talk to someone!

Cons: I don't really see any downsides to the product that I can testify too.

Overall: I would recommend MemberMax.

Excellent Database Design

Feb 15, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: - very intuitive, very easy to use, clear and simple - even for non-techie types

- robust database, good overall design

Cons: None that I can think of.

Overall: Very pleased. Would recommend it to others.