# MemberMax Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MemberMax the right Membership Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/32433/MemberMax/reviews --- MemberMax 4.1 (10) [View alternatives](https://www.capterra.com/p/32433/MemberMax/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MemberMax Ease of use 3.8 Customer Service 4.6 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer COO Non-Profit Organization Management Used the software for: 1-2 years ### "Good Review" October 17, 2018 3.0 Pros The software has many features that meet our membership needs. Cons Very specific training is needed to use the software. It is not intuitive. Review Source VR Verified Reviewer Executive Director Research Used the software for: 2+ years ### "MemberMax User" October 16, 2018 5.0 There customer services is the best! I can't say enough about them. Pros It fixed our needs. We have been using MemberMax for over 10 years and it has been very useful to us. Cons The appearance of the program is not has sexy has others. Review Source JD Jovan D. Membership Manager/Office Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Review of MemberMax Database System" October 16, 2018 3.0 Pros The fact that my programmers can create reports for my needs that I can pull from the system. Cons It is an off the shelf system that is not as customizable as I would like. Being forced to fit your information into a system that you cannot really change is a difficulty. There are a ton of ways to pull the same type of information which can get confusing. I believe this is unnecessary and should be better streamlined. The conference area is convoluted and again, not customizable. My organization had to utilize another company/ software so that we would be able to handle registration processes for our events by our standards and on our terms. Review Source RW Ross W. Administrative Manager Music Used the software for: 2+ years ### "MemberMax Software Review" October 16, 2018 4.0 Keeping track of our data and merging it with the website is of great value. I can update data using the 4 D software or update data directly on the website as well. Technical support is fast and efficient. Pros The database and website work well together. When a member updates their profile, everything across the entire system is updated in real time. Cons Inconsistent data entry with DATE fields. ie: 10/16/2018 In some places, I have to enter the slash marks myself while in other places, the slash marks are automatically entered. Also, some places, you enter in the 4-digit year while in other places, you only enter the 2-digit year. Review Source DT Duncan T. Director of Operations Used the software for: ### "Phenomenal product" January 2, 2014 5.0 I've been working with DBMS products for over a decade, and with Association Management Systems for the last five; MemberMax is the best I've worked with to date. It's flexible, powerful, and offers enterprise-level functionality at small-to-medium business pricing. Unlike most other server-based AMS products, MemberMax isn't modular. You don't have to pay extra for the website component, or the communications component; you get the whole product out of the gate. While it does have its own built-in reporting system, it also easily exports directly into Excel; no 3rd party reporting tool required. For an Excel-hound like me, this is a dream come true. It's not perfect; the user-interface takes some getting used to and won't win any beauty contests. The internal nomenclature and terminology can sometimes be a bit confusing. But those are training issues that can be easily overcome. Overall, we are extremely pleased and impressed with MemberMax, and Impact Solutions is a company who's easy to work with, and clearly desires to build successful long-term relationships with their customers. If you want to maximize your AMS bang-for-your-buck, MemberMax will not disappoint. Review Source MW Michele W. Associate Executive Director Education Management Used the software for: 2+ years ### "Great for members, difficult for staff" October 5, 2018 3.0 Pros We love the integration to our website and the experience for members to make dues renewal and event registration easier. Cons When we were looking for a database, cost was a big factor and we had multiple calls about the customization we would require. When the proposal was presented we thought everything was included. We spent at least an additional $15,000 over the proposed amount. The database is also not as easy to navigate for accounting purposes and tying into Quickbooks that we thought it would be. Review Source CF Cecilia F. NEI Director Non-Profit Organization Management Used the software for: 2+ years ### "MemberMax - Great for Accounting!" October 12, 2018 4.0 Pros The ease of use for processing and recording payments. Cons The lag times and sometimes it can be hard to run reports. Review Source TJ Tonya J. Project Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to Learn and Use" October 12, 2018 5.0 I'm able to compile statistical information and view member information in a timely fashion the majority of the time. Pros The ability to use and how simple it is to learn. Cons It's slow at times and freezes a lot. There are a few glitches in the software. Review Source PJ Phil J. Meeting Manager Used the software for: ### "Manager" April 23, 2013 4.0 I would recommend MemberMax. Pros Very easy to use. Can search anything and everything. Customer Support staff are excellent. I actually get to talk to someone! Cons I don't really see any downsides to the product that I can testify too. Review Source JS John S. Operations Manager Used the software for: ### "Excellent Database Design" February 15, 2013 5.0 Very pleased. Would recommend it to others. Pros \- very intuitive, very easy to use, clear and simple - even for non-techie types - robust database, good overall design Cons None that I can think of. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.