# i4a AMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is i4a AMS the right Membership Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/32449/i4a-AMS/reviews --- i4a AMS 4.9 (26) [View alternatives](https://www.capterra.com/p/32449/i4a-AMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of i4a AMS Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews LH Leslie H Director of OperationsMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “What really stands out is their commitment to customer support: their tutorial system provides genuine, practical answers when you need them, and their ticket system consistently delivers responses within the same day.“ January 14, 2026 LH Leslie H Director of OperationsMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “They were incredibly helpful throughout the setup process, making what could have been a complex migration feel manageable.“ January 14, 2026 LM LeAnne M Marketing Communications ManagerPackaging and Containers, 2 - 10 employeesUsed the software for: More than 2 years. “I've been using i4a for many years and often wish other platforms were as easy to use.“ January 16, 2026 JM Jeff M PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Customer support is exceptionally robust and responsive.“ January 22, 2026 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sarah W. General Manager Non-Profit Organization Management Used the software for: 2+ years ### "Reliable, dependable, affordable & fantastic team!" January 22, 2026 5.0 Based on over 15 years of experience working with I4A across multiple clients, the software consistently represents one of the best overall values available for associations. The I4A team is highly responsive and reliably resolves issues in a timely manner. Pros I4A has added several new features and modules that have resulted in meaningful cost savings while improving the overall user experience and operational efficiency. One notable example is the Submissions Module, which can be used to manage awards, scholarships, abstracts, and similar programs. Cons Nothing of significance was identified. No critical issues were encountered. The I4A team has consistently been receptive to inquiries and new ideas, and several suggestions shared over time have been successfully implemented. Review Source Response from Internet4associations January 29, 2026 Thank you, Sarah. We truly appreciate your long-standing partnership with us over the past 15+ years. We are glad to hear that recent enhancements, including the Submissions Module, have delivered meaningful cost savings and improved efficiency. Your feedback and ideas over the years have helped shape many of these improvements, and we value that collaboration. Thank you as well for your kind words about our responsiveness and support. We appreciate your continued trust in i4a. LH Leslie H. Director of Operations Mental Health Care Used the software for: 2+ years ### "Great experience with i4a" January 14, 2026 5.0 After using i4a for many years, we switched to another provider but decided to return about 18 months ago—and we're glad we did. The improvements they've made during our time away have been remarkable. The new features clearly reflect thoughtful development and thorough testing, rather than rushed implementations. You can tell the team has put real intention behind each update, making the platform more intuitive and powerful. The transition back to i4a was seamless thanks to their excellent support team. They were incredibly helpful throughout the setup process, making what could have been a complex migration feel manageable. What really stands out is their commitment to customer support: their tutorial system provides genuine, practical answers when you need them, and their ticket system consistently delivers responses within the same day. It's rare to find this level of responsiveness in the software industry. Pros The system is refreshingly reliable—it does exactly what it's supposed to do without any unexpected issues. It's straightforward to use and set up, which is exactly what you need in an association management system. New feature releases are clearly well-tested before they go live, so there are no hiccups or disruptions to our workflow. When questions do arise, the i4a staff is easy to reach and genuinely collaborative in helping us problem-solve and brainstorm solutions. Cons They've added a lot to the email marketing capabilities but it still takes many hours for an email to be sent to all of our contacts. It's easy enough to use a separate system though. Switched from [Fonteva for Associations](https://www.capterra.com/p/233481/MemberNation/) Fonteva was persistently unreliable, with frequent breakdowns that disrupted our daily operations. New features were consistently rolled out in what felt like a rushed, half-tested state, often creating more problems than they solved. The lack of quality control was apparent and costly for our organization. Review Source Response from Internet4associations February 25, 2026 Thank you for taking the time to share such a detailed and generous review. We appreciate our long-standing partnership and are especially honored that you chose to return. Reliability and stability are core priorities for our development process. We are intentional about testing new features before release to ensure updates enhance the platform without disrupting operations. It's gratifying to know that this has been valuable to your organization. Regarding email delivery, we understand that large distributions can take time to complete. Our sending approach is intentionally structured to prioritize strong deliverability and protect sender reputation, helping ensure that messages reach inboxes rather than being filtered or blocked. We appreciate you highlighting both the strengths of the system and the areas where we can continue to improve. Feedback like yours helps guide our ongoing development efforts. JB Jazmyn B. Certification Assistant Used the software for: 2+ years ### "Bulky & Archaic" October 19, 2017 3.0 Pros \- Once you learn how to use it, pretty easy to navigate. - Wiki page is helpful. - Price point is good for small associations Cons \- Limited functionality and capabilities. Unattractive design for admin users. - Learning how to use it is tedious, even to those experienced in CMS. - Content manager/theme manager is very fickle. - Website design is not great for an average user. Must know a fair amount of web design to edit website. Review Source JM Jeff M. President Non-Profit Organization Management Used the software for: 6-12 months ### "A relief for part-time members running a nonprofit" January 22, 2026 5.0 We used to have a web designer handle all of our website issues, which cost a lot and was not always timely. Also, our annual membership dues and conference registration was all done by hand or had awkward payment interface. i4a is substantially better. Pros Very comprehensive and professional. Customer support is exceptionally robust and responsive. Also, great value for the money. Cons It's so comprehensive that you forget all the process steps to make forms and websites work as you intended. Thankfully the customer support is outstanding. There is a lot more I can leverage from this product, but it will take some time. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing i4a AMS Comprehensive and integrated. The setup support for i4a was critical. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) WordPress required an outside consultant and had clunky payment interface, and control of the website was static and did not change frequently enough. Review Source Response from Internet4associations January 29, 2026 Thank you for the review, Jeff. We appreciate your feedback and are glad to hear that i4a’s comprehensive, integrated approach has improved your website management and payment workflows while reducing reliance on outside consultants. Supporting customers as they grow into the system is a key focus of our team. We appreciate your trust in i4a and look forward to continuing to support you. JM Jane M. Website Advisor and Membership database administrator Non-Profit Organization Management Used the software for: 1-2 years ### "CGCI Review" January 15, 2026 5.0 The training was thorough and excellent and the resulting database more than meets our needs for tracking membership. Pros The onboarding training/support; ease of transition from the previous database; the applicability of the system to our needs. Cons Forms created using the Form Builder do not auto populate custom data fields. The calendar builder front end does not display multi-day events across several days with one marker. Alternatives considered [MembershipWorks](https://www.capterra.com/p/137032/MembershipWorks/) Reason for choosing i4a AMS Cost, ease of use, member portal/access, features (directories, reports, accounting, future payment options) Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Salesforce integration did not work with our website plus organization members could not access their records directly. Review Source Response from Internet4associations January 29, 2026 Thank you, Jane. We appreciate you sharing your experience and are glad to hear that onboarding, training, and the transition from your previous system went smoothly. We also wanted to note that the calendar display has been updated to show multi-day events as you described, and that change was completed last Saturday. If you are still running into challenges with Forms Builder and custom field population, we would be happy to take a closer look—just let us know. Thank you for choosing i4a and for your thoughtful feedback. AC Anna C. Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "i4a is an amazing product" January 14, 2026 5.0 As a very small organization, we were looking for something that was mostly automated and easy to use, with a good price. i4a checked all the boxes. Pros Easy to use and great service when you run into any problems. The wiki is key to finding information that you need. Cons Sometimes hard to navigate, even with the wiki, but that's ok because support is very responsive. They are available via the web or by phone. Alternatives considered [Apricot](https://www.capterra.com/p/152918/Apricot/) Reason for choosing i4a AMS The cost and customer service were better. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) We had a very low feature subscription and it wasn't meeting our needs. Review Source Response from Internet4associations January 29, 2026 Thank you, Anna. We appreciate you taking the time to share your experience. We are glad to hear that i4a has been a good fit for your organization in terms of ease of use, automation, and value. We appreciate your feedback on navigation, and we want you to know that we are continually improving our Help Center content and expanding video tutorials to make information easier to find and use. Thank you as well for your kind words about our support team and responsiveness. BF Brad F. President | Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "i4a is just outstanding" August 18, 2020 5.0 Implementation = 10 out of 10; Customer Service = 10 out of 10; Cost = 10 out of 10; Owner = 10 out of 10; Access to help = 10 out of 10; Ease of Product = 10 out of 10 Pros As an association executive with 25 years of experience with various software packages, i4a offers everything I wanted and more! Should have switched years ago. Cons The one request I have made is to have job postings visible without logging in. That is truly it. Everything else is simply outstanding. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Reason for choosing i4a AMS Everything is better! From customer services to ease of use, there is no comparison. Hands down a much better alternative. Feel I like matter as a customer and not just one of way too many. Thanks i4a! Switched from [WebSuite2](https://www.capterra.com/p/27135/WebSuite2/) I4a offered services that were not currently offered with the prior product. Review Source MT Mary T. Managing Director Non-Profit Organization Management Used the software for: Less than 6 months ### "What a Relief!" July 14, 2020 5.0 I really like the personal touch with I4A. I feel like I know the people behind the scenes and frankly, don't know how they do what they do for so little money! Pros How wonderful to have found I4A. It was recommended to me by another executive director of a non-profit association. After seeing it in action on their website, I knew it was what we need. The last software we were using had impersonal, high-turnover staff. Calling the hotline was a crap-shoot as to whether you would get someone helpful or not. So far, with I4A, the help and support has been phenomenal. Quick, knowledgeable, personal, consistent help is available. The features are so great for an association and it worked with our Wordpress website so beautifully. Our members are going to be so relieved to have something that works so well! Cons Can't think of a thing. So far, everything has been an improvement over what we had. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) They couldn't integrate with our existing website. In addition, the support was lacking. Calling for help took a long time and I felt on my own for most things. Review Source AW Ann W. Volunteer - Chairman National Technology Enhancement Non-Profit Organization Management Used the software for: 2+ years ### "i4a is a phenominal Membership Management System!" January 14, 2026 5.0 My experiences with i4a have been nothing but positive. Knowing that help is only a support ticket away is reassuring. There is someone there to help with anything you require help with! Pros As an i4a user for over 10 years, the Customer Support is phenominal. As with anything new, once you use the system for a short time it becomes intuitive. Membership Management is simple to once you get the hang of it and if needed, the i4a staff is always there to assist! It is very easy for Member users to manage their own contact informaiton, make payments, etc. They regularly make updates to the system that simplify things. Cons The initial setup was intensive and difficult but someone from i4a was there to assist when needed. Once the various systems were operational they have run smoothly. Occasionally there is a small glitch, which I have to explain in a support ticket, but gets fixed readily. Review Source Response from Internet4associations January 29, 2026 Thank you for your valuable feedback, Ann, and thank you for being an i4a customer for more than 10 years. We are glad to hear that our support team has been a consistent strength! JG Joel G. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great Customer Service" January 26, 2026 5.0 I inherited the website and membership management from my predecessor and had no prior experience with the company or its tools. The customer service and one-on-one Zooms led me through MANY concerns and learning processes. Even when I forgot how to do something that had already been addressed, they led me through it again with absolute professionalism. Beyond this, they have been responsive to changing demands, making helpful improvements and design changes that help manage the tool. I have been very pleased with i4a AMS. Pros Customer Service is always my top priority, and i4a has been great. I am no tech expert, so website development and maintenance sometimes challenge me. Whenever I had a question, I found support and one-on-one assistance that solved the problem. Laura is patient and knowledgeable, whether the concern is related to membership management, payment processing, or webpage design. I heartily recommend this company. Cons I think the credit card and other recurring fees could be detailed. Perhaps I am not aware of where the details are found, but when they do the auto deduction from our bank, there is no accompanying description other than a brief code. Review Source Response from Internet4associations February 12, 2026 Thank you for the kind review and for highlighting your experience with our support team. We truly appreciate it. Regarding the fees, if you are referring to the monthly debit for payment processing, that is handled by your payment gateway. There may be a detailed breakdown available in your payment gateway portal. Our i4a service invoices are sent separately and include detailed descriptions for your records. If you would like help reviewing a specific i4a charge, we are happy to assist. We can help you connect with the payment gateway as well. LM LeAnne M. Marketing Communications Manager Packaging and Containers Used the software for: 2+ years ### "i4a Review" January 16, 2026 5.0 I've been using i4a for many years and often wish other platforms were as easy to use. I appreciate how much control I have over the webpage content, particularly because I can play around with the HTML. Also, the i4a staff is always super responsive and helpful. Pros i4a is a great, easy-to-use CMS for associations. You get a lot of product for the money. The customer service is always fabulous - everyone is super helpful, responsive, and nice. Cons I don't use the email marketing portion because it's pretty limited. I would love to see it integrate with other platforms more easily. Review Source Response from Internet4associations January 29, 2026 Thank you for the review and for being a long-time i4a customer. We are glad to hear that you find the CMS easy to use. We appreciate your candid feedback. Input like this helps guide where we focus future improvements. Thank you as well for your kind words about our support team; responsiveness and helpful service remain core priorities for us. GH Gayle H. Member Services Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Our non-profit uses i4a for all aspects of our organization-website; member database; finance, sales" June 8, 2017 5.0 It's a one-stop shop for all of our needs and organizes our membership database, our membership renewals, our financials, our sales, our meeting registration needs and our website! Pros For the most part, the software is intuitive and comes with detailed wiki instructions as well as personalized support (for a monthly fee -- well worth it) for all aspects of the software package. The Support team responds immediately and will even conduct telephone training with your staff. They are professional, knowledgeable, competent and they are like an extension of your team! Additionally, i4a does not "sleep on the job" and is continually improving the software based upon customer feedback. The roll-out for new initiatives in announced well in advance and with a complete review of new features along with instructions. The reliability of our website is extraordinary! In the six years that I've been here, the number of times the website has gone down is fewer than you can count on one hand. Their system notifies them of any problem and they resolve the issue before I'm even aware that it has occurred. I have never received a call from a member notifying me that our website was down. Cons A caveat to these comments is that I am almost 65 years old and came to my current position at the age of 58. Previous to this, I had no experience managing a membership database, managing a website, and creating registration forms as well as forms for selling products. That being said, working within the i4a software system is relatively intuitive; however due to the complexity of the multi-faceted software, inevitably I've run into snags. When that occurs, I can navigate through the system either using written instructions provided on the wiki or submitting support tickets for individualized assistance. There is a monthly fee for the Support service and it is well worth it! The i4a technical support team becomes like one of your own staffers! Review Source DB Dawn B. Consultant Non-Profit Organization Management Used the software for: 2+ years ### "Amazing Customer Support & Value for the $$$" May 6, 2020 5.0 This platform has allowed our leadership, who are located all over the US, to see live real-time data from the comfort of their own homes without office staff having to run and email reports. Having a centralized database has rendered obsolete various methods of tracking data that had been developed over the years such as Excel spreadsheets and MS Access databases, none of which talked to each other of course. Aggregating the data was the most painful part of the transition and we are still cleaning up the data, six years later. But, that's not i4a's fault, in fact they are a part of the solution. Pros All of the features that we are using are excellent and the customer service is amazing! The support wiki is extremely in depth and will guide a user step by step to do anything they need. The team will also do some excellent custom work for you if needed and they are constantly adding new functionality. It's brought our 10,000+ member nonprofit into the 21st Century! I would highly recommend this for any organization looking to manage their membership and move away from multiply databases and spreadsheets to manage their data. Cons There are so many functions that the software provides out of the box that it can be a bit overwhelming. But, the customer service is so amazing that you are guided step by step and you never feel alone. Reason for choosing i4a AMS Best value for the money. Excellent reviews. Amazing customer service. Since our leadership changes every two years, we needed a consistent platform for our membership management and many of our business processes. Also, i4a isn't distracted with creating and marketing new software so their efforts are fully on maintaining and improving their AMS. Review Source VR Verified Reviewer Executive Director Health, Wellness and Fitness Used the software for: 2+ years ### "It does the work" August 12, 2021 4.0 Overall, it’s gets the work done and offers enhancements every now and then. We have been using it for more than 5 years and got used to some interface challenges that might stand out to new users. Pros This is a good solution for those who are looking for a member database, website, communications, meeting registration services under one roof. The software also allows implementing donation and other products you might be interested in offering. It’s relatively inexpensive, unless you need custom work done. Cons The user interface isn’t as user friendly and the website does not support WordPress. You can implement this for additional charges I believe but we have not done this so I cannot speak to that. Review Source Amber Elaine C. Executive Director Higher Education Used the software for: 2+ years ### "Ideal association management software" February 12, 2019 5.0 Pros i4a allows us to do so much, despite being an office of just 2 FTE. We have hundreds of universities in our association, with thousands of individuals engaged. The software allows us to provide a professional website, register participants for our workshops and meetings, easily remind members about membership renewal, and now also integrate with an online community platform (and a lot more). The help ticket system works great and the i4a team is knowledgeable and professional. Cons There hasn't been anything not to like; I've used much more expensive, custom-built solutions at other organizations and this is easier to use! Review Source VR Verified Reviewer Digital Projects Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Rating i4a highly for their List Mailing Services" April 10, 2019 5.0 They have great customer service that is very responsive. Although we moved to other platforms for most our CMS, the email listserve I mentioned remains extremely valuable to our organization. Pros The CMS is highly customizable, making it very powerful in conforming with your needs. I'm mostly using it for the listserve services which so far, I have not seen any other service that works they way we need it to. basically, it allows us to have selected groups email each other and respond to individuals or the whole group without having to copy and paste a bunch or "cc" or bcc" addresses. Cons Some of the back end and setup is not as user friendly or good looking as others I use but it is still very functional and part of it is due to the customization it offers. There are a few features very specific to our organization that we wanted but were unable to fulfill without creating an issue elsewhere. There are always workarounds but it would be nice to have what we need without compromise. Review Source Patrick F. CEO Plastics Used the software for: 2+ years ### "Super happy 15 year customer, launched more than a dozen sites using the I4A AMS platform" May 16, 2018 5.0 A tool which everyone on the team can use to support their role in the organization. Tremendous cost savings, more that $100K annual savings with the implementation of I4A. Solid support team, great tutorials and instructional information. Pros Simple, reliable, intuitive, modular, scale-able. Has all of the core functionality associations need to be successful. No need for plug ins, 3rd parties, additional integrations. And priced at a fraction of what other systems cost. Cons As a platform which is configurable, not really customizable , it does not handle well very unique, unusual business processes. But this is a concern less than 1% of the time. Review Source AM Adele M. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "i4a is a Key Part of our Business Success!" February 13, 2017 5.0 We have been with i4a since about 1996. We were one of the first Associations to process membership apps and meeting registrations online. At the time most Associations had links to printable forms which had to be filled in and mailed with a check. i4a made it possible for us to be on the cutting edge. i4a is a company I trust because they are always updating their equipment and processes. I am able to be in complete control of our Website and their system makes our site very professional, in both looks and functionality. Their customer service is exceptional. I always get a quick response to any support questions/issues I post and their entire team is very helpful and knowledgeable. I have worked with many of the team for a couple of decades. It always helps to have continuity. We have completely updated our site a couple of times and their team always worked closely with us for a smooth transition, and each time we were thrilled with the results and upgrades. Thank you Donald Rome and team for making NARTS function and look so good! Pros We like everything about this software. It help our business function at our best. Cons I can't think of anything we don't like. Review Source BD Barbara D. Account Executive Used the software for: 2+ years ### "Best Customer Support Team ANYWHERE" November 15, 2017 5.0 Our client benefits but me personally - not so much Pros The accounting functions and how we can bill anyone without mailing a letter. I feel comfortable with the report functions so billing our client without postage costs is quite a plus especially our thrifty cost cutting members. Cons Three things. First - The updates which cause changes to the process. I understand updates need to be made but maybe not so often. I will just get a handle on the process and it changes. It's not just you - it's all programs. Second - the need to refresh. Drives me crazy. A report will be completely off kilter so we will need to refresh. Third - the change I requested almost three years ago which still hasn't been completed. Split the Name change and Company name change. Ok - one more Con - the Browser requirements. Some of our members are global and can not update to Google Chrome or Firefox. They have HUGE issues accessing the site. Review Source TW Tracy W. Treasurer Real Estate Used the software for: 2+ years ### "Easy to use and affordable." September 11, 2019 5.0 This was a great solution for our organization. It was quick and easy to setup, including the web content. Comprehensive, easy to use and affordable. Pros We have used I4A Membership Software for 2 years and it has met our specific needs nicely. We have numerous documents of various categories that we retain and must make available to our home owners and I4A’s included resource library does that for us. We also had specific requirements for invoicing assessments. While the primary assessment is fixed month to month and varies annually, there are always additional fees or perhaps special assessments. I4A made it easy for us to automatically invoice and record amounts receivable for these. As an association we are responsible for the exteriors of eleven large structures. The database allowed us to record and track repairs such as painting, roofs, venting or exterior siding so as to project future repairs and minimize costs. Cons We have not run into anything that created problems for us. Reason for choosing i4a AMS Competitive pricing and great customer service. Review Source KT Karen T. Director of Education Non-Profit Organization Management Used the software for: 2+ years ### "Great Support" October 29, 2019 5.0 I have been working with I4A for many years, mostly as support to other staff. I am getting more involved with content and learning the design features. The support staff at I4A is extremely knowledgeable and helpful. the reps are excellent source of instruction also. Pros We have used I4A for over 10 years for our website and Call for papers module. It has streamlined my activity with getting papers submitted and updating forms and surveys. Cons Getting use to all the features, still have not learned them all yet. Review Source NR Nick R. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "We have used i4a AMS for over 10 years and are completely satisfied. Highly recommend this platform." August 23, 2017 5.0 Ease of use at an affordable price. Pros The interface provided to handle content management is extremely easy to use for anyone who is not a professional website developer. Adding pages and arranging them is very intuitive, allowing anyone with basic knowledge about website content management to serve as a webmaster. The editor for content is also simple with the ability to code if necessary. Also manage a site using WordPress and always have problems figuring out where to go to accomplish what is a simple task in the i4a system. Cons There isn't much to comment on here. If there is one thing it would be that there seem to be too many updates and improvements. Our website is fairly static and I realize that other clients have probably requested the new features even though we don't use them. Occasionally, the new features require me to change how I do things, but it's a minor inconvenience that will probably be beneficial in the future once I catch up. Review Source RM Robbie M. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great, affordable software" May 30, 2019 5.0 We are a small non-profit organization. i4a was able to customize the software to fit our unique needs. Their customer service cannot be beat. Pros Ease of use for us and our members. Ability to customize to fit our needs. Cons Nothing at all. It does exactly what we need it to do. Review Source CB Chris B. Communications Director Non-Profit Organization Management Used the software for: 2+ years ### "i4a Software is an excellent choice!" November 17, 2016 5.0 For associations and professional societies needing complete web services, i4a is an outstanding option. Having CMS and AMS capabilities \`under one roof, makes the web development process painless, fast and affordable. Pros Easy to use; intuitive interface; data management and content development all 'under one roof.' Great customer service. Review Source PS Paul S. Executive Officer Non-Profit Organization Management Used the software for: 2+ years ### "i4a AMS Ease of Use and Customer Support" January 2, 2019 5.0 We are a nonprofit organization and we rely on i4aAMS to manage all of our communication with our members. We rely on the software to maintain our database, collect our dues via links to our website, manage our files, etc. Customer support is outstanding. Questions are answered promptly, explanations and solutions are offered for any and all situations. The support staff is professional, friendly and knowledgeable. I recommend i4A AMS enthusiastically without reservation. Pros There are many things to like about this software, but what I like most are its ease of use and customer support. Cons I've been working with i4a for four years now and I haven't discovered cons yet. Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)