# Webtrends Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Webtrends Software - reviews, pricing plans, popular comparisons to other Automated Testing products and more. Source: https://www.capterra.com/p/32608/Webtrends --- # Webtrends Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Webtrends ## What is Webtrends? Customer experience optimization system including A/B and multivariate testing, urgency messaging, personalization, and retargeting. ## What is Webtrends used for? [Web Analytics](https://www.capterra.com/web-analytics-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Automated Testing](https://www.capterra.com/automated-testing-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Webtrends?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.webtrends.com&name=Webtrends) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Webtrends 4.2 (5) VS. [4.9 (328)](https://www.capterra.com/p/218549/UserWay/reviews/) Starting Price Contact vendor Starting Price $69 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (5) Ease Of Use 4.9 (328) Value For Money 3.5 (2) Value For Money 4.6 (308) Customer Service 3.7 (3) Customer Service 4.9 (303) ## Webtrends alternatives [4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (53)](https://www.capterra.com/p/212877/accessiBe/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/32608/Webtrends/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Reports Alter the layout and content of reports Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Real-Time Reporting Active reporting of data and metrics Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Usability Testing Process of evaluating a product or website by testing it with representative users. Website Analytics Track and analyze information regarding website visitors Webtrends 6 features Alter the layout and content of reports Observe and track the demand, usage, progress or quality of a system, product, or user Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Process of evaluating a product or website by testing it with representative users. Track and analyze information regarding website visitors Get Advice We can help you find the software with the features you need. Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 3.5 (2) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 4.2 Based on 5 reviews Filter by rating 5(2) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BB Bediss B. Conception Wholesale ### "WebTrends " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 14, 2023 Pros La facilité d'utilisation de l'interface et la personnalisation des rapports Cons La nécessité de gérer attentivement les paramètres de confidentialité et les consentements liés à la collecte des données Switched from [Crazy Egg](https://www.capterra.com/p/163520/Crazy-Egg/) [Mixpanel](https://www.capterra.com/p/158740/Mixpanel/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Carine Sylvie T. Remote Administrative Assistant Consumer Services ### "Website campaigns tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 14, 2023 Pros It's a tool I use to personalise and target my campaigns. Cons It's a very practical tool. So far I haven't had any problems using it. Switched from [Smartlook](https://www.capterra.com/p/164713/Smartlook/) [Clicky](https://www.capterra.com/p/210321/Clicky/) [Matomo](https://www.capterra.com/p/182627/Matomo-Analytics/) [Kissmetrics](https://www.capterra.com/p/154930/Kissmetrics/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nazim S. Director Real Estate ### "In Search of Webtrends" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 28, 2021 I use it for my page analytics. I check the daily, monthly usage of the page. for updates on regulations accordingly. review features are important. Pros easy to use. I also use other programs but this is the one I use most often. Cons A little expensive compared to others. It is more suitable for e-commerce sites. I don't use integrity. Switched from [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) [Webtrekk](https://www.capterra.com/p/181291/Webtrekk/) I still use the others, but I thought this program would be more useful for me. some features are just right for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PZ Paul Z. Senior ICT Specialist Information Technology and Services ### "Once running, simple A/B tooling for your website with great visual editor" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 19, 2020 Recommended for users that don't have the full knowledge of A/B testing tools, its really doable and gives you insight information about your website and what people do on your site! Pros Optimize works nice on your website, not delaying the website or decreasing your page score. Luckily the installation videos were really helpful, I even got lost a bit in the interface, but once you play around you can setup easily an a/b test or track clicks, the editor is really click and go, it shows your website and you can select a DOM element from your website. Recommended if you don't have time to use complicated tools, but have a look at the videos first. Cons The need to have chrome and to install a plugin, maybe to create something web based, without the need for extensions, you don't see what the extension is doing and sometimes drops a connection error {"error":"read ECONNRESET","message":"read ECONNRESET"} when you want to go to fast. Reasons for choosing Webtrends I used Webtrends website analytics long long time ago, when we had a windows web server, was great to use! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Information Manager Automotive ### "Great analytical reporting tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 5, 2018 Pros Webtrends allows me to create custom reports from the data captured in the logs. With the proper site tagging, I can get the data for just about anything from the site to enable me to create custom reports to use to analyze user behavior. I can drill down and even export the report results into excel. Cons Unable to set the defaults for the exports. I always have to change the max # of rows to export to all as well as the folder I wish to export to. It would be nice to be able to set these values so I do not have to change them all the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)