--- title: "Webtrends Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Webtrends Software - reviews, pricing plans, popular comparisons to other AB Testing products and more." source_url: "https://www.capterra.com/p/32608/Webtrends/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Webtrends Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Webtrends ## What is Webtrends? Customer experience optimization system including A/B and multivariate testing, urgency messaging, personalization, and retargeting. ## What is Webtrends used for? [Web Analytics](https://www.capterra.com/web-analytics-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Automated Testing](https://www.capterra.com/automated-testing-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Webtrends?[Manage this product listing](https://www.g2.com/products/webtrends/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Webtrends 4.2 (5) VS. [### Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (546)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting Price Contact vendor Starting Price $40 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (5) Ease Of Use 4.6 (543) Value For Money 3.5 (2) Value For Money 4.4 (378) Customer Service 3.7 (3) Customer Service 4.5 (302) ## Webtrends alternatives [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/) [4.5 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151951/Pendo-Platform/) [TryMyUI](https://www.capterra.com/p/178072/TryMyUI/) [4.0 (23)](https://www.capterra.com/p/178072/TryMyUI/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178072/TryMyUI/) Highest Rated [Qualtrics Market Research](https://www.capterra.com/p/72396/Strategy-and-Research/) [4.7 (430)](https://www.capterra.com/p/72396/Strategy-and-Research/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72396/Strategy-and-Research/) [UserTesting](https://www.capterra.com/p/173755/UserTesting/) [4.5 (132)](https://www.capterra.com/p/173755/UserTesting/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173755/UserTesting/) [View all alternatives](https://www.capterra.com/p/32608/Webtrends/alternatives/) ## FAQs about Webtrends Features and Usability ### What are the key features of Webtrends? Webtrends offers website analytics, customizable reports, and real-time reporting for tracking site performance and traffic patterns. It also includes monitoring and reporting/analytics features for ongoing measurement, plus unmoderated testing and usability testing to evaluate how visitors interact with web pages and digital content. Getting Started and Support ### What training and onboarding options does Webtrends offer? Webtrends provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online training support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Webtrends offer? Webtrends provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe support quality, response times, or common frustrations, so only the listed support channels can be confirmed. ## Features AI summary Based on 1,351 AB Testing reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating automated testing software: - **Quality Assurance** (**56%** of reviewers rated this feature as critical) - **Software Testing Management** (**39%**) - **Requirements-Based Testing** (**39%**) Webtrends provides automated testing capabilities for teams that need a system to support their testing workflows. Its feature set is geared toward helping businesses run testing activities in a more consistent and organized way, giving teams better visibility into testing work and supporting more reliable software delivery. Customizable Reports Alter the layout and content of reports Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Real-Time Reporting Active reporting of data and metrics Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Usability Testing Process of evaluating a product or website by testing it with representative users. Website Analytics Track and analyze information regarding website visitors Webtrends 6 features ### All Features - Customizable Reports: Alter the layout and content of reports - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Usability Testing: Process of evaluating a product or website by testing it with representative users. - Website Analytics: Track and analyze information regarding website visitors --- Get Advice We can help you find the software with the features you need. Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 3.5 (2) ### Starting price Free trial not available Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 4 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(1) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Carine Sylvie T. Remote Administrative Assistant Used the software for: Less than 1 year ### "Website campaigns tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 17, 2023 Pros It's a tool I use to personalise and target my campaigns. Cons It's a very practical tool. So far I haven't had any problems using it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nazim S. Director Used the software for: 1-3 years ### "In Search of Webtrends" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 30, 2021 I use it for my page analytics. I check the daily, monthly usage of the page. for updates on regulations accordingly. review features are important. Pros easy to use. I also use other programs but this is the one I use most often. Cons A little expensive compared to others. It is more suitable for e-commerce sites. I don't use integrity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Information Manager Used the software for: 3-5 years ### "Great analytical reporting tool" 4.0 March 19, 2018 Pros Webtrends allows me to create custom reports from the data captured in the logs. With the proper site tagging, I can get the data for just about anything from the site to enable me to create custom reports to use to analyze user behavior. I can drill down and even export the report results into excel. Cons Unable to set the defaults for the exports. I always have to change the max # of rows to export to all as well as the folder I wish to export to. It would be nice to be able to set these values so I do not have to change them all the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Conception Used the software for: Less than 1 year ### "WebTrends " 3.0 December 15, 2023 Pros La facilité d'utilisation de l'interface et la personnalisation des rapports Cons La nécessité de gérer attentivement les paramètres de confidentialité et les consentements liés à la collecte des données Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.