--- title: "MDConnection Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MDConnection Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/32748/MDConnection/" page_type: "product" language: "en" --- # MDConnection Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MDConnection ## What is MDConnection? MDConnection offers leading medical management solutions for physicians' offices that streamline patient care, simplify office administration and maximize practice revenue. Our affordable practice manager includes an advanced insurance claim system, billing, scheduling, document management, reporting and much more. See why more practices prefer MDConnection and schedule a demo today. ## What is MDConnection used for? [Dermatology EMR](https://www.capterra.com/dermatology-emr-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Starting price $199 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MDConnection?[Manage this product listing](https://www.g2.com/products/mdconnection/claim_requests/new?auto=true) ## MDConnection Overview Updated September 2026 AI summary MDConnection offers cloud-based software for organizations seeking medical practice management, covering a range of needs from electronic medical records and billing to scheduling and patient portals. Suitable for businesses of all sizes, it includes capabilities like insurance eligibility verification, document management, and support for multi-location or multi-physician environments, with additional tools for charting and patient intake. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MDConnection 4.6 (26) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $199 per user, per month Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (26) Ease Of Use 4.3 (498) Value For Money 3.9 (10) Value For Money 4.2 (382) Customer Service 4.7 (26) Customer Service 4.2 (430) ## MDConnection alternatives [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (214)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [NueMD](https://www.capterra.com/p/72470/NueMD/) [4.4 (448)](https://www.capterra.com/p/72470/NueMD/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72470/NueMD/) Highest Rated [Mercury Medical](https://www.capterra.com/p/177217/Mercury-One/) [4.8 (16)](https://www.capterra.com/p/177217/Mercury-One/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177217/Mercury-One/) ## FAQs about MDConnection Overview ### Which roles and teams benefit most from MDConnection? MDConnection is most used by medical office managers, practice administrators, and operations leaders who need to streamline daily practice workflows. Billing teams rely on it to manage claims and payment coordination, while physicians, reception staff, and practice owners use it to support patient scheduling, communication, and overall office efficiency. Answer based on 11 reviews Overview ### What company size and specific industries is MDConnection built for? MDConnection is designed for medical billing practitioners and urgent care facilities, making it a fit for healthcare organizations that handle billing operations and EHR management. Its cloud-based tools support practices focused on financial metrics and day-to-day billing workflows in these specific medical settings. Features and Usability ### What are the key features of MDConnection? MDConnection offers practice management tools for patient scheduling, physician scheduling, patient intake, and patient portal access, along with patient records management, charting, and document management. It also includes medical billing, claims management, insurance eligibility verification, financial reporting, EDI, EMR/EHR, HIPAA compliance, and workflow support. Getting Started and Support ### What training and onboarding options does MDConnection offer? MDConnection provides live online training and documentation to help teams get started. Live online sessions support guided setup and walkthroughs with an instructor, while documentation gives written reference material for self-paced learning and feature review. Answer based on 2 reviews ## Features AI summary Based on 2,052 Medical Practice Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing medical practice management software: - **Practice Management** (**58%** of reviewers rated this feature as critical) - **Appointment Management** (**59%**) - **Patient Records Management** (**59%**) MDConnection includes **Practice Management** and **Patient Records Management**, covering two of the top capabilities buyers look for in this category. However, it does not offer **Appointment Management**. Instead, the product provides other highly valued features, including **HIPAA Compliant** (**68%**) and **Charting** (**64%**). These features help medical practices protect sensitive patient data, maintain accurate clinical documentation, and manage daily operations more effectively, helping businesses support compliant care and keep patient information organized. Certifications Allows users to manage certifications to comply with regulations and standards Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Document Management Store, manage, and track all electronic documents in a centralized location EDI Transfer of data from one computer system to another EMR/EHR Create and securely store digital patient records MDConnection 23 features ### All Features - Certifications: Allows users to manage certifications to comply with regulations and standards - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Document Management: Store, manage, and track all electronic documents in a centralized location - EDI: Transfer of data from one computer system to another - EMR/EHR: Create and securely store digital patient records - Financial Reporting: Generate reports to assess the financial performance of an organization - For Dermatologists: Software specialized for dermatologists - For Family Medicine: For family practices - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Scheduling: Plan availability and assign specific time slots for tasks and resources - Workflows: Facilitate access from initial access ticket submission through supporting chain of custody throughout the workflow for OT environments. --- Get Advice We can help you find the software with the features you need. Features 4.4 (26) 4.4 Based on 26 reviews ## Pricing Value for money 3.9 (10) Basic $199.00 Value for money 3.9 (10) 3.9 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (26) 4.7 Based on 26 reviews ## User reviews Overall rating 4.6 Based on 26 reviews Filter by rating 5(15) 4(9) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MS Maureen S. Billing Specialist Medical Practice ### "MD Connection" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 31, 2019 So far loving it! Will be doing claims online soon and I am sure that we will love that just as much as the scheduling! Pros The scheduling! We were still using a paper schedule book and it was chaos! So nice now to be able to see what is coming up. Working on using the billing now! Excited! Cons The ad hoc reports are not intuitive to set up. I have difficulty in trying to get a report to show me exactly what I want without clogging it up with other information. Reasons for choosing MDConnection This was the best product for the money! Sales and support are great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Deanna S. Office Manager Medical Practice ### "User friendly software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2019 Pros The fact that it's user friendly and I don't have to spend a long time training new employees to use it. Cons I used to be able to email receipt to patients directly from MD Connection but that feature is no longer available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Susan W. Practice Manager Medical Practice ### "Quality of MD Connections" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2019 It is very easy to submit billing electronically, I like the fact that we can access the eob's and payments are returned quick Pros It is very efficient program and very user friendly, It is easy to navigate from one screen to another Cons The only thing is having to post payments they have to be entered seperatly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Owner Hospital & Health Care ### "Best Service for the money " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2019 Great experience with MD Connection. They made sure my concerns were addressed. Pros Software was easy to understand and use. Customer support was wonderful. Provided hands on test drive of software so I made sure it was right for me. Software worked well with cleaning house, medical professionals and insurance companies.—- “bugs” were taken care of quickly. Cons Monthly fees associated with the software were higher than others. I felt the service was worth it but it can be cost prohibitive for the small practice. The functionality of the software was great l. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Trevor R. Physicain Medical Practice ### "Great place to start" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 3, 2019 Would purchase a license again - yes Pros Easy to use, takes some work up front. Reports are good Cons Takes time to get it up - needed support help Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jamie W. Office Manager Medical Practice ### "MDConnection Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 3, 2019 I feel we pay too much money for the service/support we receive. Pros It is very easy to use and generally works without interruption Cons Several functions do not work when we try to use them and even though customer support is involved, they have never resolved the issues. They generally comment that it works correctly on their end, which doesn't help me at all. I have given up and as a result, we spend a lot of time and effort manually doing things that the software should do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kari R. Director of Operations Hospital & Health Care ### "Easiest Billing System!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2019 We were using 3 different portals with all the insurances we use for billing every week. MDConnection made it so much easier for us to get our billing done in one place and quicker with their files and templates we can create. Pros MDConnection is user friendly, easy to access anywhere you are, and easy to follow!! Cons Features that we don't use still being on our portal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Rosemary G. Medical Receptionist ### "UP TO PAR PROGRAM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 16, 2018 Pros THIS IS ONE OF THE BEST PROGRAMS WE HAVE USED! THE MOST IMPORTANT THING IS THAT THIS PROGRAM HARDLY EVER CRASHED! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD RAJ D. MD Medical Practice ### "Great software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2018 Training videos are great. Have staff watch them a few times. Only one advise to the MDC staff: Set up your customers well for all the initial requirements and given them a full front to back rundown on a few patients so they don't fail. Watching videos and implementing the software are not always the same. Pros We are very new to this software but so far we find it very user friendly. Automatic eligibility check makes the office staff very happy and efficient. Automatic posting is also great. Software is easy to use. We interface between EMR- Elationhealth and MDConnection. Both softwares are excellent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Joy G. Administrator Medical Practice ### "Average software" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 April 28, 2017 Pros Appointment scheduling. Denied claims with clearing house and MDConnections. Like the messaging in the system. Cons Clearinghouse was not familiar with NYS insurance companies. Find the auto posting and remittance process to be very confusing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/32748/MDConnection/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.