# MDConnection Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MDConnection Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more.

Source: https://www.capterra.com/p/32748/MDConnection

---

# 

 MDConnection Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MDConnection

## What is MDConnection?

MDConnection offers leading medical management solutions for physicians' offices that streamline patient care, simplify office administration and maximize practice revenue. Our affordable practice manager includes an advanced insurance claim system, billing, scheduling, document management, reporting and much more. See why more practices prefer MDConnection and schedule a demo today.

## What is MDConnection used for?

[Dermatology EMR](https://www.capterra.com/dermatology-emr-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Family Practice Electronic Medical Records](https://www.capterra.com/family-practice-electronic-medical-records-emr-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

92%

Neutral

8%

Negative

0%

Starting price

$199

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MDConnection?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lajolladigital.com&name=MDConnection)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MDConnection

4.6 (26)

VS.

[4.6 (110)](https://www.capterra.com/p/129851/MedicsPremier/reviews/)

Starting Price

$199

per user, per month

Starting Price

$350

Per User, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (26)

Ease Of Use

4.5 (110)

Value For Money

3.9 (10)

Value For Money

4.4 (87)

Customer Service

4.7 (26)

Customer Service

4.3 (106)

## MDConnection alternatives

[4.3 (497)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

70%

of reviewers

rated it above 4 stars

[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Claims Management

Process of submitting and following up on claims with insurance companies

Document Management

Store, manage, and track all electronic documents in a centralized location

EDI

Transfer of data from one computer system to another

EMR/EHR

Create and securely store digital patient records

For Dermatologists

Software specialized for dermatologists

MDConnection 20 features

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Store, manage, and track all electronic documents in a centralized location

Transfer of data from one computer system to another

Create and securely store digital patient records

Software specialized for dermatologists

For family practices

Compliant with HIPAA, which sets standards for sensitive patient data protection

Checking eligibility of patients for different insurance claims

Manage billing and payments for a healthcare provider

Administer and track medication inventory, schedules, dosage, and side-effects

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Plan availability and assign specific time slots for tasks and resources

Get Advice

We can help you find the software with the features you need.

Features

4.4 (26)

4.4

Based on 26 reviews

## Pricing

Value for money

3.9 (10)

Basic

$199.00

Value for money

3.9 (10)

3.9

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (26)

4.7

Based on 26 reviews

## User reviews

Overall rating

4.6

Based on 26 reviews

Filter by rating

5(15)

4(9)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MS

Maureen S.

Billing Specialist

Medical Practice

### "MD Connection"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 31, 2019

So far loving it! Will be doing claims online soon and I am sure that we will love that just as much as the scheduling!

Pros

The scheduling! We were still using a paper schedule book and it was chaos! So nice now to be able to see what is coming up. Working on using the billing now! Excited!

Cons

The ad hoc reports are not intuitive to set up. I have difficulty in trying to get a report to show me exactly what I want without clogging it up with other information.

Reasons for choosing MDConnection

This was the best product for the money! Sales and support are great!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Deanna S.

Office Manager

Medical Practice

### "User friendly software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2019

Pros

The fact that it's user friendly and I don't have to spend a long time training new employees to use it.

Cons

I used to be able to email receipt to patients directly from MD Connection but that feature is no longer available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Susan W.

Practice Manager

Medical Practice

### "Quality of MD Connections"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2019

It is very easy to submit billing electronically, I like the fact that we can access the eob's and payments are returned quick

Pros

It is very efficient program and very user friendly, It is easy to navigate from one screen to another

Cons

The only thing is having to post payments they have to be entered seperatly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Hospital & Health Care

### "Best Service for the money "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2019

Great experience with MD Connection. They made sure my concerns were addressed.

Pros

Software was easy to understand and use. Customer support was wonderful. Provided hands on test drive of software so I made sure it was right for me. Software worked well with cleaning house, medical professionals and insurance companies.—- “bugs” were taken care of quickly.

Cons

Monthly fees associated with the software were higher than others. I felt the service was worth it but it can be cost prohibitive for the small practice. The functionality of the software was great l.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Trevor R.

Physicain

Medical Practice

### "Great place to start"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 3, 2019

Would purchase a license again - yes

Pros

Easy to use, takes some work up front. Reports are good

Cons

Takes time to get it up - needed support help

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jamie W.

Office Manager

Medical Practice

### "MDConnection Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

May 3, 2019

I feel we pay too much money for the service/support we receive.

Pros

It is very easy to use and generally works without interruption

Cons

Several functions do not work when we try to use them and even though customer support is involved, they have never resolved the issues. They generally comment that it works correctly on their end, which doesn't help me at all. I have given up and as a result, we spend a lot of time and effort manually doing things that the software should do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kari R.

Director of Operations

Hospital & Health Care

### "Easiest Billing System!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2019

We were using 3 different portals with all the insurances we use for billing every week. MDConnection made it so much easier for us to get our billing done in one place and quicker with their files and templates we can create.

Pros

MDConnection is user friendly, easy to access anywhere you are, and easy to follow!!

Cons

Features that we don't use still being on our portal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Rosemary G.

Medical Receptionist

### "UP TO PAR PROGRAM"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 16, 2018

Pros

THIS IS ONE OF THE BEST PROGRAMS WE HAVE USED! THE MOST IMPORTANT THING IS THAT THIS PROGRAM HARDLY EVER CRASHED!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

RAJ D.

MD

Medical Practice

### "Great software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2018

Training videos are great. Have staff watch them a few times. Only one advise to the MDC staff: Set up your customers well for all the initial requirements and given them a full front to back rundown on a few patients so they don't fail. Watching videos and implementing the software are not always the same.

Pros

We are very new to this software but so far we find it very user friendly. Automatic eligibility check makes the office staff very happy and efficient. Automatic posting is also great. Software is easy to use. We interface between EMR- Elationhealth and MDConnection. Both softwares are excellent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Joy G.

Administrator

Medical Practice

### "Average software"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

April 28, 2017

Pros

Appointment scheduling. Denied claims with clearing house and MDConnections. Like the messaging in the system.

Cons

Clearinghouse was not familiar with NYS insurance companies. Find the auto posting and remittance process to be very confusing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/32748/MDConnection/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)