--- title: "Avalon LIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Avalon LIS Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more." source_url: "https://www.capterra.com/p/33053/Avalon-Laboratory-System/" page_type: "product" language: "en" --- # Avalon LIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Avalon LIS ## What is Avalon LIS? Avalon LIS is a highly sophisticated group of programs designed to manage all production and billing needs of laboratories. It can automate all areas of the laboratory, including chemistry, hematology, toxicology, pharmacogenomics, microbiology, mycology, serology, cytology and parasitology. Avalon gives the lab an easy workflow and rapid turnaround of lab results at a profit. Secure Web-based reporting, EMR, Billing & Business Intelligence and Avalon Insights (Artificial Intelligence) modules now available. World Class technical support team is based in US. ## What is Avalon LIS used for? [Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/) Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $900 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Avalon LIS Overview Updated August 2026 AI summary Avalon Laboratory System provides laboratory information management capabilities for organizations of all sizes, supporting audit management, lab instruments integration, data security, and compliance needs. With features for sample tracking, workflow management, EMR/EHR connectivity, and secure data storage, it enables efficient handling of lab operations. Deployment options include cloud and on-premise solutions for varied IT environments. ## Avalon LIS alternatives Highest Rated [5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/) Starting price $180.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/33053/Avalon-Laboratory-System/alternatives/) ## FAQs about Avalon LIS Overview ### Which roles and teams benefit most from Avalon Laboratory System? Avalon Laboratory System is most used by laboratory managers, lab directors, and forensic or medical scientists who need to manage samples, track testing workflows, and maintain accurate records. Operations leaders, IT administrators, and executives benefit from centralized oversight, system reliability, reporting visibility, and smoother coordination across laboratory and client service teams. Answer based on 16 reviews Overview ### What company size and specific industries is Avalon Laboratory System built for? Avalon Laboratory System is designed for independent clinical, toxicology, pharmacogenomic, and esoteric testing laboratories, making it a fit for specialized lab organizations rather than a broad general business audience. Its target users are laboratories that need support for testing workflows, EMR interfaces, billing, and business intelligence. Features and Usability ### What are the key features of Avalon Laboratory System? Avalon Laboratory System offers lab order management, specimen management, and sample management for tracking laboratory work. It also includes quality control management, compliance management, audit trail, and role-based permissions, plus barcode printing and barcode recognition, patient portal, client portal, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Avalon Laboratory System integrate with? Avalon Laboratory System integrates with 9 third-party platforms, including practice and EHR tools such as Amazing Charts, CGM eMDs, Oracle Health Ambulatory Suite, Practice Fusion, SOAPware, athenaCollector, athenaCommunicator, athenaCoordinator, and athenaOne. Getting Started and Support ### What training and onboarding options does Avalon Laboratory System offer? Avalon Laboratory System provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars can cover general setup topics, and documentation offers written reference material for self-paced review and later use. Getting Started and Support ### What customer support options does Avalon Laboratory System offer? Avalon Laboratory System provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 79 Medical Lab reviews Capterra data shows that buyers of Medical Lab software rank the following features as their top priorities: - **Lab Instruments Integration** (**48%** of reviewers rated this feature as critical) - **Data Import/Export** (**77%**) - **Secure Data Storage** (**80%**) Avalon Laboratory System supports all three features reviewers value most: **Lab Instruments Integration**, **Data Import/Export**, and **Secure Data Storage**. Together, these capabilities help labs connect instruments directly to the system, move data in and out efficiently, and protect sensitive records, allowing teams to improve accuracy, maintain compliance, and manage testing workflows with greater confidence. Lab Instruments Integration 4.9 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Data Import/Export 5.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Import and export data to and from software applications Lab Order Management 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Submit and track requests for laboratory tests Data Security 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Test Panels 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Predetermined group of medical tests that help diagnose a condition Document Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Avalon LIS 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring - Lab Order Management: Submit and track requests for laboratory tests - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Control Management: Track and manage all activities and tasks necessary to maintain a desired level of quality - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Specimen Management: Manage, track, and examine the material collected from individual patients - Test Panels: Predetermined group of medical tests that help diagnose a condition - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (21) 4.6 Based on 21 reviews ## Pricing Value for money 4.9 (21) Cloud Hosted Plan $900.00 Usage Based,Per Month Server Based Plan $600.00 Usage Based,Per Month Value for money 4.9 (21) 4.9 Based on 21 reviews ## Integrations [ Tebra](https://www.capterra.com/p/129169/Tebra/)[ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ ModMed](https://www.capterra.com/p/124590/EMA/)[ Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (21) 5.0 Based on 21 reviews ## User reviews Overall rating 4.9 Based on 21 reviews Filter by rating 5(18) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DK Dawn K. Accounts Receivables Health, Wellness and Fitness ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2026 We are just switching over and the customer service has been great, everyone there is a big help to any of our questions. The systems seems to have everything we could ever need! Pros Easy to use and very user friendly! We are switching over from an older system and this seem to have everything. Cons Nothing yet, we have just started but not seeing anything that concerns us. We anticipate some questions or concerns as we move forward. Switched from [LivePOS](https://www.capterra.com/p/86970/CSS-LivePOS/) Was getting to be too old and needed more space. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Meaghan R. Laboratory Manager Hospital & Health Care ### "Excellent LIS Service and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2026 Avalon LIS is a very user friendly and adaptable. The support team is extremely knowledgeable, easy to work with, and willing to troubleshoot issues as they arise. I especially appreciate their ability to listen to our concerns and work with us to find solutions that fit our workflow. Pros The support team at Avalon LIS, they are always available and extremely responsive. There have been some great updates to our LIS that have increased our production and have made reporting more efficient. Cons Honestly, there is very little I can say that I like least about working with the LIS team. They have consistently been helpful, responsive, and willing to work with us to meet the needs of our laboratory. As with any system, there are always opportunities for continued improvements and new features, but the team is receptive to feedback and does a great job helping us find solutions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HW Hong W. Director Medical Devices ### "Extremely Satisfied: Top-Tier Technical Support and System Performance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2026 Very satisfied with Avalon LIM that meets our expectations and applications for either clinical testing or testing method development. Pros Avalon Laboratory System is a very professional LIM system with high performance and easy to use in our clinical testing work. The technique support team led by\[sensitive content hidden\] has been delivering highly efficient support with exceptional results, which significantly boot our overall productivity and workflow. Cons Avalon Laboratory System sometimes need to be reopened if the LIM system is in idled for a long period of time. However, it gets back to work immediately after reopening the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Konstantin B. CTO Health, Wellness and Fitness ### "Reliable and Easy-to-Use Laboratory System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2026 Overall, I've had a very positive experience with Avalon Laboratory System. It has been a reliable system for managing our daily laboratory operations and helps keep everything organized and running smoothly. The software offers a wide range of features, and once you're familiar with it, it's easy to navigate and use efficiently. Like any system, there are a few areas that could be improved, such as modernizing the interface and making some workflows more streamlined. Overall, though, Avalon has been a dependable solution, and it has been an important part of our laboratory's day-to-day operations. Pros Easy to use, reliable, and efficient. It simplifies laboratory workflow, provides quick access to patient information and results, and helps improve productivity. Cons The interface could benefit from a more modern look, and a few workflows could be streamlined to reduce the number of clicks. It would also be nice to have more flexibility in the reporting and search features, along with additional customization options. Overall, these are opportunities for enhancement rather than major issues, and the system continues to perform well for our daily laboratory operations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kaitlin S. Lab Manager Hospital & Health Care ### "Lab Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 I've been using Avalon for over 5 years now, and customer support has always been wonderful. I've been able to call them with an issue, and no matter which specialist answers the phone I'm able to get excellent service. \[sensitive content hidden\] in particular just helped me fix issues with a new instrument install not communicating like its predecessor. Pros Direct communication between our patient EMR and Avalon. I'm able to input a patient order, and in a few minutes be able to see the EMR order populate in the queue. Cons Pretty sure it's on our patient chart end and not Avalon's, but it would be nice in medication lists could transfer over with the EMR orders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Donald H. Operations Director Higher Education ### "Operations Director" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 22, 2025 CSS with Avalon has been a great and responsive partner. There have been no major issues to speak of. Pros Ability to customize the system to meet the needs of the Laboratory. CSS and Avalon were very flexible. Cons Some elements of setup were initially confusing but support by CSS was great and the Lab was able to work through the issues. For example: generating responses on reports with complex toxicology. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) [Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/) Reasons for choosing Avalon LIS Pricing and adaptability. Customer Support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HW Haleigh W. Client Services Lead Mental Health Care ### "Avalon LIS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2025 I have had a positive experience with Avalon and their team members. Our business needs have always been met. Pros The Avalon LIS is very user friendly. The customer service that comes along with the LIS is outstanding. Cons I wish there were more reporting features and a more indepth manual that explains every feature the LIS has to offer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brian M. Forensic Scientist III Law Enforcement ### "Avalon Survey from Sufffolk County Medical Examiner Office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2025 Extremely happy. Support staff is always quick to respond and solve any issue in an extremely timely fashion. Staff is always courteous and pleasant to talk to. Pros Ease of use Quick response to any problems by Tech Support. Cons The reporting to satellite labs had a few glitches, but that has long since been resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD John D. Lab Manager Medical Practice ### "Laboratory Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2024 Overall, it's been a pleasure working with Avalon. The team has great turnaround time when we reach out about issues or new things we want to add to our system. Pros Avalon is solid LIS software and comparable to most. However, the CSS support team puts Avalon ahead of the rest in my book. The team goes above and beyond to make things work for us. We go through a lot of changes as an organization and CSS has been very helpful in assisting us throughout those changes. I like the fact the support team is US based and are very attentive to our needs as a customer. The team is highly knowledge and are very good at following through. \[sensitive content hidden\] are all amazing to work with. Cons The system was a bit slow before, with few glitches here and there but that's greatly improved since we've migrated to the cloud environment. Alternatives considered [Orchard Software](https://www.capterra.com/p/2638/Laboratory-Information-Systems/) Reasons for choosing Avalon LIS Avalon was a different price point compared to the others and as a new lab Avalon made more sense for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Stephanie S. Medical Laboratory Scientist Medical Practice ### "Quality Software for a Reasonable Price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2022 Our EMR did not support an API interface for molecular data analysis, which is why we had to purchase an LIS. Pros The ease of order entry and creating patient accounts. Cons The lack of ability to customize reports/queries to be pulled. The ability to view/print all resulted orders for a patient. Reasons for choosing Avalon LIS Value Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.