# Page 3 | MAPCON Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is MAPCON the right Maintenance Management solution for you? Explore 141 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/33168/MAPCON/reviews

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MAPCON

4.2 (141)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of MAPCON

## Showing most helpful reviews

Showing 51-75 of 141 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MW

Marshall W.  
MRO Inventory buyer  
Oil & Energy  
Used the software for: 2+ years

### "MRO inventory control"

October 26, 2018

4.0

I have had a great experience with mapcon

Pros

lots of different functions that can be done

Cons

not very easy to use for people who are new to it

Review Source

HR

Hector R.  
VP  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Mapcon is a Great Software for Industrial Maintenace"

November 15, 2016

4.0

We are TS16949 (Automotive Certified) company and Mapcon is our main software for Maintenance control and Calibration Matrix. Besides being a great and easy to use tool for us, all the customer and registrar audits have been impressed with the level of control and accuracy that we have. Definetively a great decisio to use it.

Pros

Easy to use, very powerful application.

Cons

A liitle pricy

Review Source

MB

Mark B.  
  
Oil & Energy  
Used the software for: 2+ years

### "Mapcon 5.0 Review"

November 2, 2016

5.0

I have been with my company and used Mapcon 5.0 for the past nine years. It is a wonderful product and I would recommend it to anyone in need of a high quality CMMS. The canned reports are great and the customer support is outstanding. We are starting the process of upgrading to the new 6.0 version.

Pros

Customer service

Cons

Creating personalized reports can be difficult

Review Source

TM

Travis M.  
Maintenance Foreman  
Oil & Energy  
Used the software for: 2+ years

### "Review Survey"

October 26, 2016

4.0

I have been using mapcon for about 4 years now. Being in the system every day I have found many ways to do things and complete tasks that I need to do. I find it to be a good system and the customer support has been great every time I have contacted them. Thanks again for the support.

Pros

Customer Service

Cons

nothing as I have not used any other software.

Review Source

MO

Michael O.  
Contract Administration Manager  
Government Administration  
Used the software for: 2+ years

### "City of Omaha - Facilities Management"

November 2, 2016

5.0

We have used Mapcon for around 25 years, it is a great software for what the use it for at the City of Omaha. I would recommend this to any facility manager. I am thankful for Mapcon and for all their support over the years. Hope to have another great 25 years with Mapcon. Thanks!!

Pros

Ease of use and documentation and history reports.

Review Source

RR

Romana R.  
Facilities Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Love the system!!"

October 31, 2016

4.0

Mapcon makes our experience as a facilities team easier to control and organize. The PM's keep us on track with our equipment and lets up trail all projects from start to finish!

Pros

PM system that automatically reminds the team of what is needed at that time.

Cons

The fact, that we have to buy multiple license to use.

Review Source

JH

Joseph H.  
Supervisor  
Utilities  
Used the software for: 2+ years

### "Solid software "

January 24, 2019

4.0

Good overall experience. Wish I could export data on my own easier (custiomization).

Pros

Mapcon focuses on the work as much or more than the accoutning aspect. It is made for streamlined functionality.

Cons

Limited ability to customize without Mapcon doing it.

Review Source

MV

Megan V.  
Controller  
Oil & Energy  
Used the software for: 2+ years

### "Mapcon review"

October 27, 2018

3.0

Support techs are helpful but not always knowledgeable about the business needs.

Pros

Auto emails POs to vendors. Integrates invoices with accounting software.

Cons

The reports are not good. Difficult to get information "as of" a date.

Review Source

VR

Verified Reviewer  
Unified Collaboration Engineer  
Retail  
Used the software for: 1-2 years

### "Huge Benefits For Our Maintenance Team And Fantastic Support"

March 26, 2019

5.0

Mapcon is very useful for our maintenance team and allows for tickets,inventory,problem management and issue tracking. it is easy and support is fantastic to work with

Pros

Absolutely amazing support,easy to work with and they know their product

Cons

Has a very classic look to it, to me that is not a big deal, but some users expected a clean fancy look

Review Source

Shivakant D.  
Technical Consultant  
Computer Software  
Used the software for: 6-12 months

### "Great tool for building maintenance"

March 14, 2018

4.0

Easy to use product and very attentive staff

Pros

It is able to do MOST of the things that a Maintenance Management program should do. It is an affordable program yet it is packed with features that solve common challenges faced in building maintenance and asset management.

Review Source

FM

FRED M.  
MAINTANANCE COORDINATOR  
Packaging and Containers  
Used the software for: 2+ years

### "PREVENTATIVE MAINTENANCE MADE EASY"

October 25, 2016

5.0

ONCE INTRODUCED TO THE SYSTEM IT WAS EASY TO FIGURE OUT HOW TO MANEUVER THROUGH THE PROCESS AND CREATE PREVENTATIVE MAINTENANCE WORK ORDERS BASED ON OUR COMPANY BUSINESS NEEDS.

Pros

EASE OF USE

Cons

NEEDS TO BE MORE CUSTOMIZABLE

Review Source

JD

Jamie D.  
COE/Maintenance Manager  
Oil & Energy  
Used the software for: 2+ years

### "Maintenance Manager"

October 29, 2018

4.0

typical maintenance work management and inventory management

Pros

ease of use for every day use in maintenance work management

Cons

some times difficult to navigate when trying to gather reports

Review Source

PG

Paul G.  
Purchasing  
Farming  
Used the software for: 1-2 years

### "MAPCON review"

November 6, 2018

4.0

Overall MAPCON program works good. Purchasing and work orders works good. Farley new and learning how to navigate implementing inventory parts.

Pros

Vendor, Purchasing, Work Orders, Requisitions all work great. Easy to work on the MAPCON Program.

Cons

Inventory seams to be complex. seams like lot areas in MAPCON to put into the program.

Review Source

aS

adam S.  
maintenance tech  
Chemicals  
Used the software for: 2+ years

### "love it"

November 8, 2018

4.0

customer service is great

Pros

keeping track of our equipment and getting emails when pm's are do

Cons

little hard to use at first but you will get the hang of it

Review Source

DH

Dennis H.  
Director of Facilities  
Facilities Services  
Used the software for: 2+ years

### "MapconAZ2016"

October 25, 2016

4.0

A very useful tool. Customer support is very good. Takes a while to understand program but once you got it down can easily navigate.

Pros

Has everything you need

Cons

Can be cumbersome

Review Source

RW

Richard W.  
Maintenance Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Mapcon 8 months in."

November 15, 2016

3.0

Mapcon is not as user friendly as expected. The reports are not customizable without paying an extra programming and maintenance fee, they do not report as selected by there menu. This software takes a lot of resources to manage.

Pros

The emailing of work requests by plant personnel.

Cons

Reporting is not very intuitive. requires a lot of time to manage this software.

Review Source

Response from MAPCON Technologies

November 17, 2016

Hi Richard, Thank you for leaving this review. Our programmers are focused on enhancing the reporting tool currently. In the meantime, please call us if you have any questions. -Diane

SS

Susie S.  
Executive Assistant, Facilities  
Hospital & Health Care  
Used the software for: 2+ years

### "made my job easier!"

October 25, 2016

4.0

since we started using Mapcon, our productivity has increased as well as our customer satisfaction.

Pros

easy to use once it is set up

Cons

not able to use remotely

Review Source

ML

Michael L.  
Maintenance Supervisor  
Medical Devices  
Used the software for: 2+ years

### "MAPCON is a great tool"

October 25, 2016

5.0

Great maintenance tool. Easy to use and great support. Love the work history and report capability.

Pros

Work order based system. History and cost tracking.

Review Source

JH

Jason H.  
Director of Life Safety Systems  
Commercial Real Estate  
Used the software for: 1-2 years

### "Hands down, the best CMMS software"

November 5, 2018

5.0

A+++

Pros

Very easy to use. Does everything we need it to and more. Customer support is top notch. Company liked it so much, we bought it for another location. It gets high marks from my office building tenants, and how hotel staff.

Cons

Nothing comes to mind. I have had zero problems.

Review Source

HM

Helene M.  
Chief Operatoins Officer  
Libraries  
Used the software for: 1-2 years

### "Just what we needed"

October 25, 2016

5.0

We are a small operation but needed a system to track our maintenance work order and PMs. We could not spend a lot of money. Mapcon fit the bill perfectly. It is easy to administer, affordable and functional. For our small operation, we do not use all of the features that is afforded by Mapcon. However, they are available if needed.

Pros

Ease of use.

Review Source

AC

Aaron C.  
Gas Plant Supervisor  
Oil & Energy  
Used the software for: 2+ years

### "Good work management program"

December 6, 2019

4.0

It has been a good software to use in the last 6 years.

Pros

The customer service Mapcon offers is excellent. The software allows you to manage your equipment and personnel efficiently.

Cons

Very strong learning curve. Not a program you just plug and play. Takes a lot of time to develop.

Review Source

hK

howard K.  
maintenance manager  
Furniture  
Used the software for: 1-2 years

### "mapcon lite for tedd wood llc"

October 25, 2016

5.0

purchased the lite version and have been very happy with the support and the overall content of the software. I have used some of the more expensive CMMS programs and Mapcon has the same features at a substantially lower price. I would recommend this software to anyone trying to set up a PM program on a budget.

Pros

price, easy to use,

Review Source

DT

David T.  
Technology Supervisor  
Utilities  
Used the software for: 2+ years

### "I inherited it"

November 2, 2018

3.0

Pros

technical support personnel generally helpful

Cons

navigation, presentation, java updates break things

Review Source

DC

Don C.  
Project Manager  
Oil & Energy  
Used the software for: 2+ years

### "Highly recommend"

October 28, 2016

5.0

Working with Mapcon for 5 years, we received the Mapcon Users group Outstanding Achievements Award in 2015

Pros

Easy to use

Review Source

AH

A H.  
Facilities Manager  
Building Materials  
Used the software for: 1-2 years

### "A reasonably priced program that delivers as promised!"

November 3, 2016

5.0

I did a lot of searching around for a simple, easy to use maintenance program, and this one is is the best one that I came across. It does everything that I need, it's perfect for our small company, yet can upgraded and customised to accommodate growth. And best of all, very reasonably priced!

Review Source

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