# Page 4 | MAPCON Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is MAPCON the right Maintenance Management solution for you? Explore 141 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/33168/MAPCON/reviews --- MAPCON 4.2 (141) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of MAPCON ## Showing most helpful reviews Showing 76-100 of 141 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Judi C. Administrative Assistant Hospital & Health Care Used the software for: 2+ years ### "Lafayette General Health" April 17, 2015 5.0 Pros We have information at our fingertips. As long as the information that is put in is accurate, we get accurate reports. The reports we have gleened from MAPCON have helped us to pass our Joint Commission Surveys over the past 20 years. Cons Nothing specific. If I had to pick something, I would say that when trying to edit frequencies my system is slow at times; however, I don't know if it is on my end since it is hosted on our server or on MAPCON's end. Review Source CJ Clint J. ccms Farming Used the software for: 1-2 years ### "mapcon amazing company" October 25, 2016 5.0 They have helped us through all problems we have ever had with ease very satisfying experience with them. Lots of bang for the buck Pros The ease of use Cons Minor problems we have had in past nothing major Review Source RS Rick S. Maintenance Manager Machinery Used the software for: 1-2 years ### "Mapcon is a must" October 29, 2018 4.0 The best price CMMS on the market. Pros You can't beat the price. It offers everything to get the job done. Cons Not to many cons. Functions are being added every upgrade. Review Source ET Eric T. Senior Technical Buyer and CMMS System Administrator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Mapcon Enterprise CMMS" September 22, 2015 5.0 Pros Easy to use product and very attentive staff .Very customer service oriented. I have yet to find a challenge they couldn't solve or an industry need they couldn't address. Cons It is a small company and you get very personalize service but because of size, the pace of the product development is not as high a speed as I would like to see. Review Source CL Chad L. Operations Manager Used the software for: 2+ years ### "Very beneficial for all your preventive maintenance needs" July 18, 2017 4.0 Pros The ability to track maintenance history for each asset on-site. This allows us to replace problematic assets to minimize downtime. Cons This software is very complex and not user friendly. You will need to reach out to the support team for assistance until you understand how it functions Review Source LC Lori C. Purchasing & Inventory Specialist Oil & Energy Used the software for: 6-12 months ### "One of Best" October 25, 2016 4.0 I love the support tech people they are awesome. If you have a issue they are right there to help you. Pros it is easy to work with Cons you can not type in fields, you have to use the drop down key Review Source MF Mohammed F. General manager Information Technology and Services Used the software for: 2+ years ### "I know mapcon since 2004 in the middleeast" November 2, 2016 5.0 Easy to work with. Very rich in functionality. with superb kpi reporting tool. With mobility solution and Web technology. Pros Robust. functionality reach and superb report writing tool Cons Price becomes expensive for large no of assets Review Source CK Candace K. Maintenance/Purchasing Coordinator Oil & Energy Used the software for: 2+ years ### "Mapcon is great!" September 22, 2015 5.0 Pros I love how easy it is to track so many different things with Mapcon! From employee hours, inventory, purchase history, it is nice to have everything in one spot! Cons Sometimes it does get confusing on what reports I am needing to run! Review Source EM Edward M. Fabrication Maintenance Specialist Building Materials Used the software for: 2+ years ### "4.5 year of Mapcon" October 27, 2016 4.0 Went from zero CMMS @ Viking to MAPCON mostly just using to deliver PM's to shops. Shop not using work orders as directed so I enter most at times. Vendor and Inventory database is very helpful. Reports used have been very nice as well. Review Source BA Ben A. Used the software for: ### "Great Maintenance Software" November 3, 2016 4.0 I have helped with the installation of the software and the roll out. I use this system every day and it works fine and I would definitely recommend it to others. My only issue with the software has nothing to do with the actual software or the awesome team that helped us modify to what we have now( We have over modified our system in my option). It does exactly what we want it to do and we are able to run reports on hundreds of different things. We even have customized reports that Mapcon created for us to meet our needs. The Preventive Maintenance scheduler works great, Work Order system is only as good as the people who write WO ( we have people who don't write WO), the Inventory system is very helpful, and the purchase order has helped us get away from Oracle. Anyone looking for a quality Maintenance Software this is the best with awesome support team. Review Source SL Samuel L. Production Team Leader Chemicals Used the software for: Less than 6 months ### "Great System" October 25, 2016 4.0 I was looking for a simple system to help manage our maintenance department. This system has a great value and is very easy to use. I especially like the mobile app feature. The implementation of the system was very easy and took no time at all really. I am really happy with Mapcon. Pros The mobile app feature Cons The PM feature was a little more difficult than what I hoped for. I wanted to simply attach the current PM's to the Mapcon system and was unsuccessful. I think the file was too large. Review Source FP Frédérick P. chef estimateur Construction Used the software for: 6-12 months ### "Mapcon satisfied client" November 19, 2018 4.0 Pros a lot of included feature , good implentation , inexpensive to start and user friendly Cons add new module can be expensive to obtain the real potential of this program. Review Source kW kyle W. Used the software for: ### "I would pass" October 25, 2016 1.0 Its not easy to use, and it doesn't flow well. Went to a week of training and felt more confused when I left to when I started. Review Source Response from MAPCON Technologies November 3, 2016 Hi Kyle, We are very sorry to hear that you are not completely satisfied with MAPCON. We always strive to provide the best products, training, and support for our clients, and we take your dissatisfaction very seriously. Our support staff would be more than happy to assist you with any difficulties you are having with your system. Your company is a longtime client with us (almost 15 years), and we would love to continue doing business with you. Please feel free to call us at 800-223-4791. -Diane CK Charity K. Used the software for: ### "A must have maintenance software." October 26, 2016 5.0 I have found Mapcon user friendly, easy to work with and most impressive is their staff who are always ready to assist. (Thank you Brock, Ethan and Cory) I love its ability to consolidate a number processes in my organization, making it easy for references. Especially,its ability to link particular costs to a work order. Helps a lot in evaluation and disposal of equipment. and yes, it can be customized as per my organization needs too. Review Source Response from MAPCON Technologies November 17, 2016 Hi Charity! Thanks for the kudos. We all really appreciate it. I look forward to working with you even more in the future. Please don't hesitate to call if you need any help. -Cory CB Cassandra B. Operations Administration Industrial Automation Used the software for: 1-2 years ### "Operations Administrator" October 26, 2018 4.0 Pros I like that it is user friendly and we do not have problems Cons I do not ave anything that we do not like so far Review Source RJ Ron J. Director of Operations Farming Used the software for: Less than 6 months ### "Huge disappointment" September 17, 2016 2.0 Pros The support staff is very prompt and patient. They have great you tube videos that over promise what the software will actually do. Cons The software is very compared to learn how to use. It takes so much time to input data and you have to go thru so many tabs to enter a simple repair. The PM section is hard to set up and maintain. You should just us a sticker with the next service due date or time. Review Source Response from MAPCON Technologies September 21, 2016 Thank you for taking the time to leave us a review. We sincerely hope that we resolved all of your concerns when we spoke with you on the phone earlier today. As always, if you have any other questions or concerns, please contact our support staff at 800-223-4791 or email us at support@mapcon.com RB Rob B. Used the software for: ### "Mapcon Review" October 25, 2016 4.0 I think Mapcon is works good for doing inventory and keeping control of inventory even though our system is old. The ease of working with Mapcon is easy to figure out and find and control parts with different people using the system. The work orders seem to work real well with the way the system is setup. The function of the system is easy to learn and works pretty well. Every time I have a problem Mapcon works well with me to resolve the issue. I believe that Mapcon is a good value for money. works real good with inventory. Thanks, Rob Review Source JH Joe H. Used the software for: ### "Tool to success" October 26, 2016 4.0 I have been at my present company that uses Mapcon for 4 years now. I have used a few other CMMS systems in my career and have compared the usefulness of each. Mapcon was upgraded here a few months ago and it is much easier to use and navigate now. I give it a plus for that but I still struggle with certain look-up category's but we are able to get upgrades as we see our needs and again Mapcon response well to our request. I have now grown used to the format and usage so I am looking forward to continuing to become more versed in it functions. Review Source MB Maxine B. Used the software for: ### "Still Learning What Mapcon Can Do" October 25, 2016 5.0 I am still learning the features and functionality of Mapcon. So far, it is a user-friendly product. The customer support is phenomenal. When I have to call Mapcon for support, the people that I speak with are always very friendly and extremely helpful. I still have plenty to learn and look forward to learning and introducing some of the features that our company has not yet used. The organization that Mapcon can provide to us for our equipment, inventory, and work order management will be very beneficial to our department. Review Source CS Chuck S. Maintenance Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Easy to deal with but hard to navigate" August 9, 2018 3.0 Pros Affordable. They company was easy to deal with. Before purchase demo was a great way to see the software. Cons Hard to navigate. The setup is rather complicated. Gets easier after you use it for awhile but not very intuitive. Review Source TN Thad N. Used the software for: ### "Nice Addition" November 15, 2016 5.0 Started using MAPCON about a year ago. Adding in options as we go. Nice functionality and tracking. Now manage all code work requirements and presently adding in tooling and equipment to the mix. Emailing, completion of items, electronic makes using very easy. Took a little bit to get started but the support and training sessions were a great help. Pros Cost and functionality. Ability to house or have hosted data. Cons A little difficult to start but after a quick training session was much easier. Review Source LC Lora C. Homemaker Retail Used the software for: I used a free trial ### "Used in college for a trail" November 24, 2021 5.0 Overall it would have been cool to learn and use if I had continued my accounting degree. Pros Mobile options works with phone, laptop, and computer. Cons A bit confusing on what exactly it does. My accounting professor in college recommended us to use this to learn to track assets. However, he ended up deciding it wasn't easy to teach with so he switched and I didn't learn much about it. Review Source HC Harvey C. HR Specialist Building Materials Used the software for: Less than 6 months ### "Mapcon works for McIlvain!" October 25, 2016 4.0 When J. Gibson McIlvain Lumber decided to automate the Lumber Mill Machinery Preventative Maintenance Schedule, we contacted Mapcon for options. Based on our environment, the number of machines and PMs to track, Mapcon turned out to be the best solution by far. Mapcon's Customer Service Team has been exceptional in their response time and willingness to help us through setup and operational issues. Pros Simplicity; ease of use; easy to customize and make changes to PM schedules and equipment listings. Cons A little cumbersome to get around the software at times, with too many clicks and too many steps to navigate to get to the final printout of PMs. Review Source DS Doug S. Maintenance Utilities Used the software for: 1-2 years ### "MAPCON LITE" October 30, 2018 4.0 MAPCON has been a great addition. We are happy with the performance of MAPCON. Pros Mapcon is fairly inexpensive to start out. You can add assets and get started with ease. User friendly. Cons Expanding modules comes at a price. Having the LITE version is somewhat of a struggle do to features being built around the more expensive modules. Many features are not available in the LITE version. Review Source DG Daniel G. Used the software for: ### "Very Useful System" October 25, 2016 4.0 We are taking advantage of what we are using in the system. But we could be taking more advantage if the training and implementation process would have been more consistent Review Source Similar Products Featured