# Cvent OnArrival Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cvent OnArrival Software - reviews, pricing plans, popular comparisons to other Event Check In products and more. Source: https://www.capterra.com/p/33227/OnArrival --- # Cvent OnArrival Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cvent OnArrival ## What is Cvent OnArrival? OnArrival is an onsite event check-in tool that helps businesses streamline in-person attendee check-in, badging & tracking operations. ## What is Cvent OnArrival used for? [Event Check In](https://www.capterra.com/event-check-in-software/)[Registration](https://www.capterra.com/registration-software/)[Conference](https://www.capterra.com/conference-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Cvent OnArrival alternatives [4.8 (115)](https://www.capterra.com/p/168633/ExpoPass/reviews/) Starting price $2495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (54)](https://www.capterra.com/p/130158/EventsAIR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (103)](https://www.capterra.com/p/122146/EventMobi/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (127)](https://www.capterra.com/p/161367/Eventsquid/reviews/) Starting price $4725.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/33227/OnArrival/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Event Management 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Attendee Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Reporting/Analytics 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Badge Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and print wearable badges Group Registration 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Register a group/batch of attendees Online Registration 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Real-time registration over the web Cvent OnArrival 19 features Track the attendance of specific individuals or groups Process of managing, tracking, and communicating with individuals who are registered to attend an event A list of registered participants Create, manage, and print wearable badges Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Schedule and manage the logistics of activities and other gatherings Register a group/batch of attendees Real-time registration over the web In-person, onsite registration Accept, record, and reconcile financial transactions Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Check-in and out via a mobile device or kiosk Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Make a list and register visitors Features 4.6 (18) 4.6 Based on 18 reviews ## Pricing Value for money 3.8 (12) ### Starting price Free trial not available Value for money 3.8 (12) 3.8 Based on 12 reviews ## Support, customer service and training options Customer Service 4.6 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (13) 4.6 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 18 reviews Filter by rating 5(11) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SP Sharna P. Chief Operating Officer Events Services ### "Making Event Check-In Easy and Efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2026 Overall, our experience with Cvent OnArrival 360 has been very positive. It has helped streamline our event operations, especially during check-in, and has made the process more efficient for both our team and attendees. As we continue to use the platform, we keep discovering new features that add value, and we appreciate that Cvent consistently enhances the system with new capabilities. Pros Cvent OnArrival 360 has made our event check-in process much smoother and more efficient. The platform is easy to use, and our team continues to get more value from it as we learn its features. We also appreciate that Cvent improves the system and adds new services, which helps us enhance the overall attendee experience Cons There can be a bit of a learning curve when first getting started, especially when exploring more advanced features. Some functions are not immediately intuitive, and it can take time for the team to fully understand and utilize everything the platform offers. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) \*\*Not Eventbrite but couln't get past this without selecting something\*\* SmartReg was a very outdated system back when we used it in 2017 and prior. Alternatives considered [Swoogo](https://www.capterra.com/p/161291/Swoogo/) [Whova](https://www.capterra.com/p/149712/Whova/) Reasons for choosing Cvent OnArrival We chose Cvent OnArrival 360 because it integrates well with the rest of the Cvent platform and provides a reliable, all-in-one solution for event check-in and attendee management. It felt like the best fit for our needs compared to other options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DE DAMLA E. Senior manager Education Management ### "do recommend but consider 360 version if you have the budget" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 7, 2026 good! appreciate the support from \[sensitive content hidden\] and cvent support. \[sensitive content hidden\] were both available quickly for any support Pros Ease of check in process and badge printing, made a huge difference for tracking the arrival times and no shows. Cons as we didnt use 360 version the system got confused had a break down for sometime during the busy check in process Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kayla S. Event Manager Events Services ### "Streamlined Onsite Check‑In - Cvent" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2026 Overall, I’ve had a great experience with Cvent OnArrival. It keeps our check‑in process smooth and efficient and saves our team a lot of time onsite. The only challenge is the initial setup, which isn’t always intuitive, but once you get the hang of it, the system works incredibly well. Pros I like that Cvent OnArrival is very easy to use and makes attendee check‑in extremely fast. It saves a significant amount of time onsite, and the ability to print badges on demand is a huge advantage. Cons The biggest drawback is how difficult the setup can be, especially for new users. A lot of key functions are hidden within the backend, and the navigation isn’t always intuitive, which can make configuration more time‑consuming than expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Events Manager Computer Software ### "OnArrival Premium Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2026 Pros OnArrival is easy to use and works seamlessly for badge printing and/ or capturing attendance for in-person events. Cons It is expensive compared to some other tools making it difficult to utilize for events with limited budget. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rhea B. Director of Events Non-Profit Organization Management ### "Higher price for a great product " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 28, 2025 This is actually one of the easiest parts of the meeting I produce. After using it for 5 conferences, I feel confident in OnArrival getting the job done. Pros OnArrival is a great tool for tracking attendee check-in and badge printing. It offers tons of reports and the individual session scanning works well onsite and provides accurate counts to track event no-shows. The kiosk system is very intuitive in self check in and manual “face to face” modes. Looking at peak live registration numbers over 4 iPads, registration staff were able to easily check in close to 200 attendees in under an hour. Cvent also offers lots of staffing support in the lead up and onsite to ensure a smooth rollout and use. Cons This software is quite pricey so allocate a healthy budget if you are using this system. Because badges are an essential part of our meeting security, I feel it is worth it. Alternatives considered [Cadmium](https://www.capterra.com/p/139093/CadmiumCD/) Reasons for choosing Cvent OnArrival We also use the Cvent App so we bundled for a discount. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jennifer H. Event Operations Advisor Non-Profit Organization Management ### "Cvent OnArrival Easy to Learn and Implement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 9, 2025 Great overall experience. Learned to access the software with very little prior knowledge. 1. I currently use Cvent OnArrival to manage the registration process, check-in staff members and view statistics on the registration process. I am often able to determine if a second day of registration expense is required based on the data pulled from OnArrival. Pros The ability to use multiple check-in stations while continuing to access registration details in Cvent OnArrival. Create specialized reports based on the type of event and information requested by stakeholders. Cons Least favorite aspect is the inability to turn Cvent OnArrival off credit the event back to the contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jessica B. Marketing Events Specialist Information Technology and Services ### "Good Tool for Check In" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 1, 2019 Pros We use this in conjunction with Cvent as our check in process. Love the functionality of it for our printing. Cons Wish the larger OnArrival printers were more readily available. Pricing is too high for our standard events. Never sure if our stock from PC Namtag works with our printer until we have it on hand. Wish there was more knowledge about that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Maribel L. Licenciada en Turismo Higher Education ### "Excellent option to achieve the satisfaction of organizers and attendees to the event from the first" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 27, 2019 The registration is very important because it is the first image perceived by the attendees of the event, in addition to its proper development depend on other aspects of the event. Doing it quickly and without errors is assured with On Arrival. Pros On Arrival allows the organizers of an event to save time by automating the registration, printing of credentials or identification cards and payments of those participants who had not registered in advance. It also offers the option that this process can be managed by the participant himself. Cons I think that its disadvantage is not in the system itself, but in the fact that these technological deployments are not necessary for small events, because in these cases it is easy to handle all the procedures manually, it would then represent an unnecessary cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Digital Projects Coordinator Non-Profit Organization Management ### "Making life at onsite events easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2018 This software is something we only use for the largest, most complicated events we have because of the cost but it really does help modernize the onsite experience and make it more efficient. If you are using the CVENT family of event tools, it makes a lot of sense to look at all the options to use what works for your particular event. If you decide to use OnArrival with CVENT, you have your registration information integrated so you just need to determine how you want the badges to print and what options or features they include. Pros We usually manually print out, prep and organize badges and for big events it becomes a huge task that takes a lot of time and manpower. OnArrival makes the process very quick and easy by printing badges on demand and keeping track of them automatically. Badge details can be fully customized so that opens up a lot of possibilities for large events with many registration types and options that go along with them. Cons The ease of printing badges on demand also makes reprinting and wasting badges a lot easier and it leads to producing a huge amount of additional waste. Using the system means you are dependent on a networked environment and also the printing machines that can cause delays when they malfunction. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director, Events + Marketing Education Management ### "On Arrival" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 28, 2018 Pros The software was really easy to use, integrated seamlessly with our Cvent web events, and collected onsite payment all in a one-stop-shop Cons The thing i disliked the most was that it functioned best with Cvent events - we didn't have great luck with the events side of things, which made it challenging to push for OnArrival, even though this side of the technology functioned really well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/33227/OnArrival/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)