--- title: "STORIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about STORIS Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/33371/STORIS-Furniture-Software/" page_type: "product" language: "en" --- # STORIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) STORIS ## What is STORIS? STORIS’ Point of Sale software for home furnishings, bedding, and appliance retailers provides a fast, customer-focused checkout for your retail stores. Its intuitive interface helps associates quickly ring up sales, apply promotions, and handle layaways or returns. Fully integrated with inventory, scanning an item updates stock in real-time across all locations so staff can accurately promise delivery dates or locate products elsewhere. Tied into customer profiles, STORIS POS enables personalized service—associates can see past purchases, open orders, or loyalty status. Multiple payment methods and e-receipts streamline checkout. By delivering speed, accuracy, and customer insights at the register, STORIS POS boosts efficiency and satisfaction. It even supports mobile POS, allowing transactions on tablets to reduce wait times and engage customers directly on the sales floor. ## What is STORIS used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 70 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 1% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Barcoding / 2026 - Order Management / 2026 - Warehouse Management / 2026 - Distribution / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for STORIS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.storis.com&name=STORIS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### STORIS 4.5 (70) VS. [4.2 (2,059)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (70) Ease Of Use 4.0 (6,187) Value For Money 4.2 (54) Value For Money 3.9 (5,110) Customer Service 4.7 (68) Customer Service 3.8 (4,890) ## STORIS alternatives [4.2 (1,320)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (1,128)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.4 (198)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/33371/STORIS-Furniture-Software/alternatives/) ## FAQs about STORIS Overview ### What problems does STORIS solve? STORIS solves fragmented furniture retail operations by unifying inventory control, sales orders, special orders, fulfillment, delivery scheduling, CRM, and accounting in one system. It reduces stock inaccuracies, pricing update delays, customer order confusion, and weak sales analysis. Sales staff, controllers, inventory managers, and multi-store retail operators benefit most. Answer based on 62 reviews Overview ### Which roles and teams benefit most from STORIS? STORIS is most used by retail operations leaders, store managers, and executive teams that need tighter control over sales, inventory, and multi-location workflows. Finance and accounting teams use it for reporting and oversight, while IT leaders and buyers support system administration, merchandising, ecommerce coordination, and data visibility across the business. Answer based on 68 reviews Overview ### What company size and industries is STORIS built for? STORIS is built mainly for small businesses in furniture retail, with 88% of reviewers from small companies and 62% from the furniture industry. It serves home furnishings, bedding, and appliance retailers, with another 31% of reviewers in retail overall, plus limited use in midsize and enterprise companies. Answer based on 70 reviews Features and Usability ### What are the key features of STORIS? STORIS includes core retail operations such as inventory management, order processing, point of sale, and customer management, which reviewers discuss most often. Differentiating features include catalog management and API-based eCommerce integration. It also offers reporting through EIS, purchase order management, and multiple fulfillment options for special orders and delivery workflows. Answer based on 47 reviews Integrations ### Which third-party tools and platforms does STORIS integrate with? STORIS connects to over 20 integrations for payments, accounting, delivery, and customer communications. Key platforms include DispatchTrack, Adyen, Affirm, Avalara, Birdeye, Cigo, Corpay, Microsoft Azure, Omnitracs One, PayPal, Podium, QuickBooks Online Advanced, Shift4, and Equifax. Answer based on 5 reviews Getting Started and Support ### How easy is it to onboard and train a team on STORIS? STORIS offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Day-to-day users often get comfortable quickly once setup is complete, while admins, managers, and teams moving from manual processes usually need more time because the system covers many functions. Answer based on 28 reviews Getting Started and Support ### What customer support options does STORIS offer, and how do users rate the experience? STORIS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and quick to resolve issues, with strong client advocate relationships and useful training resources. Some report limited detail in certain help pages and slower progress on complex requests. Answer based on 29 reviews Features and Usability ### How well does STORIS handle reporting? STORIS handles reporting well for sales, inventory, accounting, and multi-location analysis. Many retail and operations teams value the detailed prebuilt reports, custom queries, and real-time visibility, though some users want easier report discovery, more inventory report variety, faster dashboards, and more modern export options. Answer based on 18 reviews Features and Usability ### Is STORIS easy to use? STORIS feels easy to navigate for many daily tasks, especially in POS, sales, and small business workflows. New users often learn the basics quickly with help tools and training, but the wide feature set can create a learning curve, extra clicks, and some navigation limits for more complex work. Answer based on 17 reviews ## Features AI summary Based on 3,559 Point of Sale reviews Capterra reviewers point to these as the top priorities when choosing point of sale software: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) STORIS supports all three features buyers rate most highly: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses accept payments in multiple ways, process transactions accurately, and keep checkout moving efficiently, allowing teams to improve the customer payment experience and manage day-to-day sales with greater consistency. Inventory Tracking 4.6 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Point of Sale (POS) 4.7 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Sales Reports 4.6 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Inventory Management 4.9 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Purchase Order Management 4.8 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Customer Accounts 4.1 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes STORIS 209 features ### All Features - 3PL Management: Outsource and manage third party logistics - Abandoned Cart Saver: Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Query: One-off queries made on an as-needed basis - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Benchmarking: Compare key metrics for the business against prominent players in the industry - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Blending: Merge data from multiple sources to a single data set - Data Connectors: Connect to big data sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Mining: AI method of discovering or extracting data patterns from larger volumes of data - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Data Visualization: Graphical representation of data - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Exchange Management: Enable the process of exchanging one item for another - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For eCommerce: Intended to be used by online stores - For iPad Devices: Operate/access software on iPad Devices - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Historical Reporting: Information, data and reports that are being tracked over time - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Interactive Reports: Edit and personalize data view as needed - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Kitting: Group and package individual but related items as one package set - Label Printing: Process of printing custom labels through various methods. - Label Templates: Premade examples and templates for labels - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - OLAP: Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Routing: Set up routing rules that connect sales channels with warehouses to minimize order processing time - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Picking & Routing: Pick and route items from inventory locations to their designated destinations - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Predictive Analytics: Predict future data based on historical data sets - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Promotion Optimization: Assess and optimize pricing markdowns, special offers, or other promos - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Receiving: Manage all receiving processes within a warehouse - Receiving Labels: Labels used to alert warehouses of any pertinent information before workers scan or unpack the product - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Reviews Management: Track and monitor reviews of products or services - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - SKU/UPC Codes: Internal and external product tracking codes - Space Management: Manage occupancy and space utilization in facilities and buildings - Special Order Management: Manage special order requested by a customer - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transportation Management: Organize and track the physical movement of goods from one location to another - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warehouse Management: Manage and track operations and inventory within warehouses - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (69) 4.3 Based on 69 reviews ## Pricing Value for money 4.2 (54) ### Starting price Free trial not available Value for money 4.2 (54) 4.2 Based on 54 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)[ Podium](https://www.capterra.com/p/164285/Podium/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Swell](https://www.capterra.com/p/172802/Swell/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (68) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (68) 4.7 Based on 68 reviews ## User reviews Overall rating 4.5 Based on 70 reviews Filter by rating 5(42) 4(24) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent SW Sonya W. Operations Administrator Furniture ### "More Pro's than Cons" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 21, 2025 they are very helpful when I need it. I've been working w/ Storis since Feb. 2015 with the same company. It is great to have the help when I need it. Pros I really like the 'create a report' feature. it can almost do anything, with limitation. I really like how the Purchase orders work too. Cons That a lot of orders go on credit hold, but there is no need for them to becuase they meet the 45% thresh hold. And I have had multiple cases open with this issue. Wish there was a way around it. Wish there wasn't a credit hold at all. But when i remove the credit hold, it messes everything else up. I also would like more time allotted per month for issues to be resolved and have it covered. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We had to manage a lot of things on paper, so we wanted to be easier than that. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Brian M. Data analyst Furniture ### "Easy to use for inventory management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 My overall experience with storis has been very positive. When i started in my current role, we were barely using some of the storis functionality, and we are still discovering new ways to use storis. Pros I like the import functionality the most. It makes price adjustments and kit creation quick. I also like their customer support team. They are diligent in getting my issues resolved. Cons I dont like that they export something from grid data exports. Suggested price should be able to be exported. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Dave S. Office Manager Retail ### "Storis has worked very well for Knie's" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2025 We have been using Storis for over 3 years and the results are extremely good. All departments have been improved by Storis. We have had no problems with sales, daily receipt reports or inventory tracking. Our RF scanners work very well. Pros Storis is very organized, the retail sales, cash reporting and inventory tracking work very well. We never have to backtrack to find lost transactions or invoices. The salespeople always can see very easily what happens to returns Cons The reporting module, EIS works well for reporting sales but to download results it uses an older version of Excel. I would like more variety of inventory reporting. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Anastasia M. Operations Manager Furniture ### "Efficient & Industry-Focused System" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2025 Overall, I’m pleased with my experience with Storis. I appreciate how promptly any tickets are resolved and am satisfied with the system as a whole. Pros The fact that it is highly industry-oriented and offers specialized tools and features, such as special ordering and multiple fulfillment options. Cons The pop-up window for the print option and the requirement to complete all steps before exiting an order can be a bit time-consuming, as there’s no option to exit immediately. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BR Brandon R. Controller Furniture ### "Storis Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2025 I have worked in the sales and administrative teams, and both aspects of Storis have been great to work with. Truly the only downside is the forms designer, which is only usable with support from Storis. Pros Sales Processes and Inventory Management Cons Forms Designer is not user friendly and the help pages for it are not detailed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ty A. Corporate Development Specialist Furniture ### "STORIS Products Review - Furniture Retailer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 7, 2025 Overall, STORIS is a powerful retail management solution with much to offer, particularly for medium to large retailers. Its comprehensive features and strong customer support make it a solid choice. Pros STORIS provides a complete set of functionalities tailored for furniture retailers. This includes inventory management, order processing, customer relationship management, mobile point of sale, APIs, and a website that is directly integrated with their ERP system. This all-in-one solution helps streamline our operations and has significantly benefited our company. Cons In the past, our company faced challenges with integration, complexity, and a steep learning curve. However, recent updates to STORIS's support have addressed most of these issues. Notably, improvements in client advocate/services relationships, the STORIS Training Academy, the debut of the APIs product, and the help center have made a significant difference for us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Craig M. Vice President Retail ### "Tyner Furniture Storis Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2025 Tyner has been with Storis for 26 years. Pros The people at Storis are wonderful. Willing to listen to suggestions Cons Occasionally there is a glitch in the software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KE Katie E. Buyer Retail ### "Great tool for our business " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2025 Storis is great to work with - and I will recommend to anyone. Pros I love how each item is tracked and the amount of reports. Cons Hard to find specific things If you don’t know the right word. Save- too many times in an order Refunds/exchange payments complicated Order view removes what is delivered instead of maybe graying out or marked as delivered. Switched from [MicroBiz Cloud POS](https://www.capterra.com/p/129283/MicroBiz/) Bankruptcy/Covid - our old system was no longer available AS400 was not listed as an option from Art Van Furniture Reasons for choosing STORIS Integrations with AVB- great tool for furniture and appliance dealer Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RB Richard B. Director of Sales and Marketing Consumer Goods ### "Why I Recommend STORIS for your Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2025 I have been using STORIS for over 5 years. The one thing that has helped me the most is the personal assistance I receive every month from my client relations advocate. If she doesn't know the answer...she will get it and quickly. STORIS is a great store management system. It is definitely worth the time and investment. Pros All-in-one processing for your store. From inventory management, delivery scheduling, to P.O.S. accounting and processing, everything you need. Daily. weekly or monthly reports. Order building and completion, STORIS has is all. Cons Due to the vast array of system components, there is quite a bit to learn and get used to. but there is a great help section, tutorials, customer and tech support. There are also courses you can take that walk you through the different systems. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KW Kassidi W. Secretary Furniture ### "American Oak" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2025 We have overall had a good experience using Storis. We love the functionability of it. Pros What I like most about Storis is the ease of use. Cons My least favorite thing is the difficulty of creating special order templates. Switched from [Furniture Wizard](https://www.capterra.com/p/213321/Furniture-Wizard/) Furniture Wizard was way outdated and just overall awful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/33371/STORIS-Furniture-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Shopify vs STORIS](https://www.capterra.com/compare/33371-83891/STORIS-Furniture-Software-vs-Shopify)