# Page 2 | STORIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is STORIS the right Point of Sale solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/33371/STORIS-Furniture-Software/reviews

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STORIS

4.5 (70)

[View alternatives](https://www.capterra.com/p/33371/STORIS-Furniture-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of STORIS

## Showing most helpful reviews

Showing 26-50 of 70 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

Dave S.  
Office Manager  
Retail  
Used the software for: 2+ years

### "Storis has worked very well for Knie's"

March 20, 2025

5.0

We have been using Storis for over 3 years and the results are extremely good. All departments have been improved by Storis. We have had no problems with sales, daily receipt reports or inventory tracking. Our RF scanners work very well.

Pros

Storis is very organized, the retail sales, cash reporting and inventory tracking work very well. We never have to backtrack to find lost transactions or invoices. The salespeople always can see very easily what happens to returns

Cons

The reporting module, EIS works well for reporting sales but to download results it uses an older version of Excel. I would like more variety of inventory reporting.

Review Source

JJ

Jerome J.  
IT Director  
Retail  
Used the software for: 2+ years

### "STORIS is the Best!"

February 24, 2025

5.0

Overall the experience has been great! STORIS has always addressed our operational & analytical needs, helps us to achieve efficiency in our warehouse which in turn helps to streamline processes, improve customer communications and increase profitability.

Pros

STORIS has an all-inclusive CRM that provides a great point of sale process, inventory control, logistical scheduling, seamless delivery management. I like the fact that the STORIS team has always been able to meet or go beyond our needs with support and custom programming.

Cons

Can be somewhat expensive, but a great return on the investment.

Review Source

AM

Anastasia M.  
Operations Manager  
Furniture  
Used the software for: 2+ years

### "Efficient & Industry-Focused System"

March 14, 2025

5.0

Overall, I’m pleased with my experience with Storis. I appreciate how promptly any tickets are resolved and am satisfied with the system as a whole.

Pros

The fact that it is highly industry-oriented and offers specialized tools and features, such as special ordering and multiple fulfillment options.

Cons

The pop-up window for the print option and the requirement to complete all steps before exiting an order can be a bit time-consuming, as there’s no option to exit immediately.

Review Source

AR

Andres R.  
Systems Administrator  
Furniture  
Used the software for: 2+ years

### "Great experience"

March 3, 2025

4.0

I have more good experiences than bad ones and I have been using Storis for over 25 years, great system.

Pros

Easy to use and their customer support department is great.

Cons

Getting stuck on trying to build reports. But it's more me that Storis.

Review Source

rG

richard G.  
IT Director  
Furniture  
Used the software for: 2+ years

### "Storis funtions"

March 4, 2025

5.0

It is a very good system overall that makes a lot of sense most of the time.

Pros

Most features work in a commonsense way and work together.

Cons

some selection boxes scroll inside, others don't like they are programmed differently, some things remember dates when you last used them others do not. mainly small annoying things.

Switched from

[CORESense](https://www.capterra.com/p/9520/Retail-Management/)

Lack of funtionality because storis was really not a CRM but they were small and made some changes for us.

Review Source

JB

Jim B.  
Store Manager  
Furniture  
Used the software for: 2+ years

### "Storis Review"

January 7, 2025

5.0

Overall our experience is very positive. The eStoris integration has been so nice. We now have a fully ecommerce website that does not require us to hire additional people to manage.

Pros

How versatile it is. There are many integrations that work great with it.

Cons

Accounting. It has been confusing for us and our accountant.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing STORIS

To get what we needed from Netsuite it was going to be very expensive.

Switched from

[EventPro](https://www.capterra.com/p/124538/EventPro/)

They did not have an integrated website.

Review Source

KW

Kassidi W.  
Secretary  
Furniture  
Used the software for: 2+ years

### "American Oak"

March 4, 2025

5.0

We have overall had a good experience using Storis. We love the functionability of it.

Pros

What I like most about Storis is the ease of use.

Cons

My least favorite thing is the difficulty of creating special order templates.

Switched from

[Furniture Wizard](https://www.capterra.com/p/213321/Furniture-Wizard/)

Furniture Wizard was way outdated and just overall awful.

Review Source

BL

Brad L.  
Store Manager  
Furniture  
Used the software for: 2+ years

### "Store Manager"

January 6, 2025

4.0

It has been great. Much better than products we had previously used. We are very pleased with it.

Pros

It helps streamline our business operations. Storis' commitment to customer service with follow up phone calls and assistance is greatly appreciated. It seems that Storis is constantly growing and updating their products to adapt to business challenges.

Cons

Any system you just have to learn the prompts, but the use of the tab key for enter took some time to adjust. We deal with with selling yardage of fabric. It would me nice to work in fractions whereas Storis limits us to whole numbers.

Review Source

BR

Brandon R.  
Controller  
Furniture  
Used the software for: 2+ years

### "Storis Review"

March 12, 2025

5.0

I have worked in the sales and administrative teams, and both aspects of Storis have been great to work with. Truly the only downside is the forms designer, which is only usable with support from Storis.

Pros

Sales Processes and Inventory Management

Cons

Forms Designer is not user friendly and the help pages for it are not detailed.

Review Source

CM

Craig M.  
Vice President  
Retail  
Used the software for: 2+ years

### "Tyner Furniture Storis Review"

March 7, 2025

5.0

Tyner has been with Storis for 26 years.

Pros

The people at Storis are wonderful. Willing to listen to suggestions

Cons

Occasionally there is a glitch in the software.

Review Source

CL

Cheryl L.  
CFO  
Furniture  
Used the software for: 2+ years

### "A 1 quality"

February 24, 2025

5.0

We have had a very good experience with Storis.

Pros

Everyone I have had contact at Storis has been very knowledgeable and are eager to correct any issues that arise.

Cons

The price of the yearly maintenance is high.

Review Source

BK

BILL K.  
OFFICE MANAGER  
Furniture  
Used the software for: 2+ years

### "20 plus years"

January 6, 2025

5.0

We switched to Storis over 20 years ago. I haven't seen anything better in the furniture industry since.

Pros

It's constantly updating and evolving with current technology.

Cons

Takes some time for employees to update with it.

Review Source

PM

Pam M.  
Front desk admin  
Retail  
Used the software for: 2+ years

### "good review"

January 6, 2025

5.0

I am ok with the system and have no problems.

Pros

\-easy to navigate easy to do train people

Cons

This system in my opinion has no cons...

Review Source

EF

Ericka F.  
Operations Manager  
Furniture  
Used the software for: 1-2 years

### "Operations Manager For Furniture Retail"

June 28, 2024

5.0

User for over 5 years for both sales and operations management. Great for tracking all aspects of sales, finance, and auditing purposes. Accurate reporting for multiple locations.

Pros

Easy for auditing. Updating invoices, finance management. Administrative overrides. Payment processing, and reports.

Cons

Very high volume sales days system might run slower.

Review Source

JH

Jenny H.  
Office manager  
Furniture  
Used the software for: 2+ years

### "Great Service After the Sale"

May 29, 2024

5.0

I have embraced using Storis - I'm in it virtually all the time. \[sensitive content hidden\] calls me on a regular schedule to find out how things are going and if I have any questions/concerns. The best part of that is she takes my questions seriously and finds answers or how-to's for anything that I've brought up.

Pros

Converting to Storis was like coming into the modern age. We finally were able to keep track of inventory, make sales, write services, etc without using handwritten charts. Maybe it wasn't that bad, but it seemed like a huge improvement.

Cons

About the only thing I don't like is that it seems to take a lot of clicks to achieve my goal. This is because Storis gives options and wants to make sure I'm not taking the wrong route and making a mistake.

Switched from

[Genesis Advantage](https://www.capterra.com/p/126875/Genesis-Advantage/)

It was DOS-based and very basic. It had also become glitchy and was no longer offering any upgrades.

Review Source

Jack L.  
Design Director, Project Manager  
  
Used the software for: 2+ years

### " It's a quick and efficient software."

November 29, 2017

5.0

Pros

It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past!

Cons

There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance.

Review Source

Jordan B.  
Vice President  
Retail  
Used the software for: 2+ years

### "High quality but sometimes challenging to work with"

May 28, 2019

5.0

Our company is easily able to be scaled thanks in part to the software. We also have not found a solution to our unique financing model and Storis is the best out there for the time being. We have seen tremendous gains in efficiency and they are highly responsive which is greatly appreciated. We have seen volume increase and efficiency increase which is obviously a strong return.

Pros

Inventory management basic product is incredible. Sales orders are the focus and places high emphasis on this function. Client services help team is phenomenal and they are always trying to push themselves to do better. I also appreciate that their corporate culture is solid and they work hard to earn your business.

Cons

Many aspects are cost prohibitive as their pricing can vary wildly when you need "custom" work. Failure to integrate with other technologies in lieu of developing their own software is a trap a lot of these companies fall into which limits capability and cost. Through the process it is easy to feel like you are too small a company to work with them and you are being nickle and dimed.

Review Source

Response from STORIS

May 31, 2019

We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. Nancy Figueras Client Advocate Supervisor

VC

Vanessa C.  
President  
Retail  
Used the software for: 1-2 years

### "McRoskey Mattress Company"

December 13, 2021

5.0

Good. Once you get everything set up and everyone trained it is straight forward.

Pros

the customer service team at Storis and their tenacity to address issues as they arise

Cons

a little cumbersome for our type of operations but we operate unlike most mattress retailers

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Reason for choosing STORIS

Not enough functionality in the other POS systems based on our business needs

Review Source

Response from STORIS

December 17, 2021

We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership.

CG

Cali G.  
Controller  
Retail  
Used the software for: 2+ years

### "Very Helpful Product"

March 3, 2022

5.0

Pros

The program allows for accurate tracking of inventory in stock, as well as ensuring items are assigned to customers upon entry of the Sales Order. This helps not only to ensure customers are receiving them item they purchased, but also to assist with product re-ordering. The analytics function is a helpful tool to determine which products and product categories are more popular than others.

Cons

Integrating a new product into an established business always has its hiccups. Storis is capable of doing a lot and learning the product did take some time, but we did it. One specific thing that would be helpful would be to have the ability to have more than one program function window open at once. There are times where it would be easier to be able to look at more than one window and not have to switch back and forth.

Review Source

Response from STORIS

March 18, 2022

We appreciate your feedback and your partnership. Thank you for taking the time to leave a review.

JC

Justin C.  
Store Manager  
Furniture  
Used the software for: 2+ years

### "Lots of features"

December 13, 2021

5.0

The main thing that has kept us using the product is the customer service from our client advocate. They are what makes this program worth it. We always get quick responses when we have an issue.

Pros

The program has many different features from point of sale to inventory management even special order options.

Cons

Because the program has so many features it can be a little complex in the beginning. Sometimes updates will make you change the way you use and navigate the software program.

Review Source

Response from STORIS

December 17, 2021

Thank you for taking the time to review STORIS. Your feedback is invaluable. We appreciate your partnership.

RN

Richard N.  
Executive Vice President  
Consumer Electronics  
Used the software for: 2+ years

### "Modular and Flexible - Transactional Accounting for Other Industries Too"

December 6, 2016

5.0

We've been with Storis since 2006. As our accounting applications service provider (ASP), we couldn't be happier with Storis as our "partner" for our software accounting needs. Transactional accounting at its best. Robust, redundancy built in, and modular. Storis maintains our Inventory on a perpetual basis as we require - from PO's through receiving and sales order sell through. A/P and A/R functions download perfectly with a fail-safe approval process. Customizable reporting to handle all including sales taxes. Truly, though, we are most grateful, not just regarding the software; but also, the Storis staff. They are always available to us when we need them to answer a question on rare transactions or when we've made input errors requiring their help to correct. Storis has become part of our extended "family". You can't do better. downloading to our Quick Books

Pros

Modularity - Use only what you need. Flexibility - Create custom reports needed by your industry and business, easily. Robust, no downtime to speak of. Upgrades included at no charge. Amazing, attentive, professional and caring staff.

Cons

Absolutely - and I am tough - not even one negative thought about the company or its software

Review Source

Response from STORIS

January 3, 2017

Richard, thank you very much for your thoughtful comments. We are always happy to hear success stories like yours.

Tiffany E.  
Director, Strategy & Analytics  
Retail  
Used the software for: 2+ years

### "STORIS"

June 5, 2019

4.0

Pros

There aren't many ERP solutions for Furniture Retail that have ALL the solutions you need - from Inventory, POS to Accounting and in between. We're glad to know we don't have to try to integrate with additional software like accounting, etc.

Cons

Product suggestions from power users can sit for years before being implemented. One-off custom enhancements are expensive. Some parts are clunky and restrictive.

Review Source

Response from STORIS

June 14, 2019

We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. Manager, Client Advocacy

LB

Lauren B.  
Creative Director  
Furniture  
Used the software for: 2+ years

### "Storis Review"

September 2, 2021

4.0

I only have experience with STORIS but use it on a daily basis in multiple ways.

Pros

Updating orders, information, pricing, descriptions is very easy, choosing the printer settings make life very convenient and helps keep records accessible. The description button really saves time when searching for a product.

Cons

It can be very sensitive, you have to get used to the way Storis communicates, example tab instead of enter which is less convenient. There also seem to be multiple steps required that don't always seem necessary, the search feature could be more broad. It is too specific sometimes.

Review Source

Response from STORIS

December 16, 2021

Thank you for taking the time to review STORIS. Your feedback is invaluable. We appreciate your partnership.

SM

Sheila M.  
Design Consultant  
Furniture  
Used the software for: 6-12 months

### "STORIS is a mess"

February 15, 2018

3.0

Also, I noticed that on Holiday shopping days when we were most busy, the system would go down or lock us out! A product of the server being used by multiple retailers and over burdened I guess.

Pros

The limited functionality allowed me to learn it quickly. I have been in the computer industry for about 25 years so the old fashion functions like the use of function keys gave me a little nostalgia.

Cons

Antiquated features and functions. In my work we had to have multiple software products to accomplish the POS process. For example we had to look up a custom product SKU and all SKUs in one application, write it down and then sign into STORIS. STORIS required us to use the function keys rather than typical right click for copy and paste. Really OLD FASHIONED. This is just one example

Review Source

Response from STORIS

March 29, 2018

Thank you for your review on Software Advice. We are sincerely disappointed to hear of your experience. After researching your issues with your ERP Administrator, it was confirmed that the issues you experienced logging in were due to insufficient licenses. The number of STORIS licenses our customers elect is outside of our control. In addition, we offer unlimited free webinar training for each area of the system. Our powerful new Business Intelligence tool combines technology, data, analytics, and expertise to present information in a manner that assists in making optimal business decisions. Our Unified Commerce Platform consists of 5 central components including Retail Technology, Integrated eCommerce, Mobile POS and In-Store Kiosks all connected through the STORIS shopping cart. We hope to have the opportunity to show you how STORIS can be an impactful tool for your business, as it is for over 400 retailers. Our mission remains to deliver the strategic technology and professional services home furnishing retailers need to succeed. Sincerely, Nancy Figueras, STORIS Client Advocate Supervisor

CA

Cara A.  
Customer Relations Manager  
Retail  
Used the software for: 2+ years

### "Excellent Software"

May 29, 2019

5.0

We have a had a great experience. Storis has really helped us to streamline our ordering and inventory processes. Storis also has some capabilities that we are not currently using, but will help us grow in the future. It is a system that we could use for today, but grow with for tomorrow.

Pros

Storis is very easy to use and has really helped take our company to a new level with technology. This system has really helped us to implement new processes and make our company look more professional at the point of sale.

Cons

There are a few tweaks here and there that could be made, but its minor things that don't affect my everyday use of is.

Review Source

Response from STORIS

May 31, 2019

We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership. Nancy Figueras Client Advocate Supervisor

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