Gearco Inc.

Gearco

4.5 / 5 6 reviews

Who Uses This Software?

Gearco offers several cloud based systems for different size and types of businesses True Extended Stay(c), Hotels, Apartments, Bed and Breakfasts, and Self Storage.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $100.00/month
  • Pricing Details
    Pricing is based on per unit and add-on. Customization is available.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Gearco Inc.
  • www.gearcoinc.com/
  • Founded 1993
  • United States

About Gearco

Whether it's Gearco's Management Team collaborating with you to determine the best fit for your needs, to our Development Team tailoring our products to best serve your business, to the Implementation Team helping to import your existing data into Gearco, to our Support Team waiting to help you whenever things go wrong, we are a family of solution-oriented innovators ready to serve even if it means reshaping Gearco products to better match your policies, procedures, and workflows.


Gearco Features

  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental

Gearco Reviews Recently Reviewed!

GearCo is an AWESOME program and the customer service is EXCEPTIONAL

Nov 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GearCo is user friendly and incorporates a variety of our specific business needs to be able to operate efficiently and maximize revenue . Our experience with GearCo over the past 3 years has been excellent, the service they provide is exceptional and meets and exceeds expectations. We have very unique business needs for the system and they have gone over and above to accommodate our requests for changes and help us resolve issues to ensure we are operating as efficiently as possible. From start to finish they make the entire launch and implementation process as smooth as possible .

Vendor Response

by Gearco Inc. on November 06, 2017

Thank you for your review and the kind comments.

Working with Gearco has been extremely beneficial to our business.

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can easily find information regarding all aspects of the business using the variety of Gearco reports. Working with Gearco has been beneficial in increasing our bottom line. The software has met all our expectations. Customer support head and his team have been very receptive to our needs.

Vendor Response

by Gearco Inc. on November 15, 2017

As always, a pleasure. Thank you!

Great company! Always great customer service and willingness to help our business stay current.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use. Test company allows us to train our employees before they start work and usually within the first few days new employees are able to run our front desk software with out constant supervision.

Overall: Simplified daily procedures and gives great management tools to keep track of your business.

Vendor Response

by Gearco Inc. on November 02, 2017

Thank you Susan for your review.

It does what we need it to

Oct 09, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is not super complicated which is what I like. It is a basic system. It does most of what we need

Cons: Some things are not in logical places. It sometimes fustrates my other employees. Sometimes it locks up

Vendor Response

by Gearco Inc. on November 02, 2017

Thank you for your review.

Easy to teach, and easy to use

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to navigate, Any new employees trained catch on within a day, Everything needed to run a hotel is provided in this system. There is always someone a phone call away if there are any questions. They gearco team is very professional and takes care of any concerns immediately.

Vendor Response

by Gearco Inc. on October 05, 2017

Joni- Thank you for your review.

Complicated to teach others how to use but beneficial if need to pull reports

Oct 03, 2017
3/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I can grab the reports whenever needed and don't need to worry about it interrupting the properties duties.

Cons: Hard to navigate through features and reports are sometimes off and has a lot of variances as with certain reports

Overall: immediate support to general managers regarding questions

Vendor Response

by Gearco Inc. on November 02, 2017

Kimmy- Thank you for the review and the opportunity to address your concerns.