# Page 2 | Rezgo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Rezgo the right Reservations solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/33729/Tour-Activity-Booking-System/reviews --- Rezgo 4.7 (64) [View alternatives](https://www.capterra.com/p/33729/Tour-Activity-Booking-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Rezgo ## Showing most helpful reviews Showing 26-50 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VJ Viktoria J. Owner Information Technology and Services Used the software for: 2+ years ### "Constantly improving" February 26, 2021 5.0 We used their API to book tours with tourism companies working with their system. It was a very nice and easy integration with almost no issues. As I worked in customer support as well, it would fall on my back to deal with any issues resulting in booking fails between our two systems. All other booking systems had issues, but Rezgo was the champion that never broke. Working with them is a treat! Pros The Rezgo team is always on top of the situation - they roll out updates, communicate clearly and openly, and are a treat to work with. I love that they are focused on certain aspects of tourism industry rather than trying to be a jack of all trades like some of their competitors that offer not only tour booking, but tickets, physical item sales, etc. It earned Rezgo a special place in my heart. As they have a product that is not trying to be everything at the same time, we never had any issues in our integration, nor any booking failures that would require our support team to work extra hours. Cons The interface used to be a little sub par, but the latest update looks great, so I can't say anything against that anymore! Rezgo is just great! Alternatives considered [TourCMS](https://www.capterra.com/p/20150/TourCMS/)[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[Bókun](https://www.capterra.com/p/178518/Bokun/) Review Source Response from Rezgo March 3, 2021 Hi Viktoria, We really appreciate your wonderful review and positive feedback about Rezgo. We're so happy to see you've had a great experience using the system. Thanks for taking the time to provide your great comments! SH Serene H. General Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "I've tried a few - and I keep coming back to Rezgo!" March 6, 2023 5.0 We set up Rezgo on our website 12 years ago and have been tempted away twice, and both times we came straight back after the other systems crashed or made simple tasks too complicated. Pros Rezgo is simple and clear. It is also customizable to suit our needs. We can train new employees very quickly on the system. Cons We haven't been able to get the moble to work with mobile printers as yet - but they are working on it for us. Review Source Response from Rezgo March 7, 2023 Hi Serene, Thank you so much for your review! We value your feedback so much, so we appreciate you taking the time to share your experience. We're glad to have you back after you explored your options - it's great that Rezgo turned out to be the right booking system for you! Warmly, Jessica Bence SH Simon H. Owner & Curator Museums and Institutions Used the software for: 1-2 years ### "Ye Olde Hurdy Gurdy Museum of Vintage Radio (Howth, Dublin, Ireland) Absolutely Loves Rezgo" September 27, 2023 5.0 Exceptional - Ticks all our boxes & more with ease Pros The ease of setup and checking bookings daily - So simple to add and get inventory live - Updating and adding pages very logical and obvious - Checking reviews with ease of reply - All financials are simple to access and keep track of......."Simply Rezgo does what it said it would do & more" - Thank you Rezgo for a great product Cons Honestly nothing - Simply perfect for our needs! Reason for choosing Rezgo Recommendations from similar size museums Review Source Response from Rezgo October 3, 2023 Hi Simon, Thank you for taking the time to submit a review. We are thrilled to hear that using Rezgo has made things easier for you while running your business! We appreciate your kind words and look forward to continuing to work with you. GD Gusti D. Director of Sales Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Best Online Booking System" September 21, 2023 5.0 Rezgo offer numerous advantages for both customers and businesses, making the reservation process more convenient and efficient. Pros Rezgo Online booking systems can be accessed from various devices, including smartphones and tablets. This accessibility makes it easy for customers to book on the go. Cons More payment gateway may accept to the country where partner location Reason for choosing Rezgo No monthly fee Review Source Response from Rezgo September 26, 2023 Hi Gusti, Thank you very much for taking the time to submit a review! We love to hear that our new customers find the system easy to use. In regards to your query about Payment Gateway options, a member of our Customer Success team will be reaching out to you directly. Thank you! LT Liz T. General Manager Hospitality Used the software for: 1-2 years ### "We LOVE Rezgo " February 25, 2021 5.0 We are able to offer tour booking services to our guests even though our new property management system does not have it integrated. This is a major part of our business and until we found Rezgo we were not sure how to continue without major surcharges or complicated systems! We are so happy because Rezgo does exactly what we need! Pros I love the flexibility that this product allows for - from keeping the cost low for us (1% is significantly lower than other products with same abilities) to being able to edit items easily once they are uploaded. The system is easy to keep up to date independently and customer service is always responsive and helpful when we need it. Cons Nothing! It would be great if it could be integrated with our property management system but until then, there is nothing more that we could want. Reason for choosing Rezgo Cost was initially the biggest factor but now we've been working with them for over a year and flexibility and great customer service will keep us here! Review Source Response from Rezgo March 2, 2021 Hi Liz, Thank you so much for taking the time to leave us this wonderful review. We pride ourselves at Rezgo for our customer support and flexibility to suit your business, so it's great to receive your comments. Thank you from all of us at Rezgo! KA Kyleen A. Owner Sports Used the software for: Less than 6 months ### "Works well for our kayaking business." February 25, 2021 5.0 Our biggest issue with our old website was that we were losing people who are used to finding what they want online and instantly buying it (I tend to be one of those people). We also were utilizing valuable staff time to process bookings that could have otherwise been spent out on the water with participants. Rezgo has fully solved both problems, and we are already seeing the bookings happening with no prior phone calls or emails from new customers. Pros Most impactful features: waiver processing, roster info gathering, user-friendly interfaces It was very easy to enter our programs into the Rezgo system. We created one full program, then could duplicate and modify after that, making entering our 300+ programs for the season go very quickly. During the integration, there were some glitches that I think were on our end, and Rezgo’s technical support went above-and-beyond to help us fix those quickly. Otherwise, the integration with our WP site went very smoothly. There technical support team is the best! Cons Our customers like to be able to see a full calendar of all our programs and how many seats are available on them so that they can see what is available on the date they want to paddle. We ended up using another calendar app to build this on our website. We would have liked this full calendar to have been generated by the Rezgo system. On our old website, we didn’t have online booking but we had a back-end database that generated beautiful rosters. Rezgo is working on adding this function and we are looking forward to having that capability again. Review Source Response from Rezgo March 3, 2021 Hi Kyleen, Thank you so much for your review, we really appreciate you taking the time to share your experience using Rezgo. It's great to hear that your direct bookings have increased by utilizing an online reservation system! DV Deiner V. Marketing Leisure, Travel & Tourism Used the software for: 2+ years ### "Useful Booking Software" March 31, 2021 5.0 Pros We really love how easy it is to set up and connect with other apps of online sales. Cons We would like that Rezgo gets the correct rates from the channel what we receive the reservations from because some channels are with different discounts and rezgo does not show it. It only give us the rack rate we have. Review Source Response from Rezgo April 8, 2021 Hi Deiner, Thank you for providing your feedback, it's great to hear you found it simple and easy to connect with other apps to increase sales. If you'd like to discuss any challenges with rates and different channels, our support team is always happy to discuss your options! AM Antonio M. Owner Information Technology and Services Used the software for: 2+ years ### "A good tour booking solution" February 13, 2021 5.0 We used Rezgo to connect to operators and make bookings through Rezgo API. We used their booking system outside of the API integration rather rarely. The API was well documented and we were very happy with ease of integration. Rezgo had a lot of operators in areas we started working in and using it opened the door to a completely new revenue stream. Pros Rezgo was a very direct way to handle bookings. It required very little setup and was immediately usable. I liked the fact that it supported a lot of currencies, which was sometimes an issue with other booking systems. Cons It felt dated a bit. The interface was not refreshed recently and it was sometimes a bit jarring to use. Luckily we mostly used API bookings so that was much easier to handle. Review Source Response from Rezgo February 16, 2021 Hi Antonio, Thank you for your comments, we appreciate the feedback! We recently released a new look and feel for our system, and are always working to improve the functionality and usability of Rezgo. It's great to hear you found the system easy to use. JQ Javier Q. Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Love Rezgo!" April 14, 2021 5.0 Pros Always on! no much trouble, easy use, good connectivity. Cons Not really, there's must be something to improve of course, software evolves quickly, I would love to have an integration with google sheets. Reason for choosing Rezgo After seven years we have grown together, and hopefully, keep going up that way! Review Source Response from Rezgo April 19, 2021 Hi Javier, Thank you for your positive comments! As you know, Rezgo is always working to evolve and improve our system, so we love to hear feedback from our customers. We look forward to continuing to work with you! NS Nicholas S. Managing Director Sports Used the software for: 2+ years ### "speedy and flexible. Steam line integration" March 31, 2021 5.0 Pros The Rezgo platform is simple to use for our surf academy. The integration to our website is also seamless. Our customers love the bookability factor and ease of use Cons We don't have any issues with the platform Review Source Response from Rezgo April 6, 2021 Hi Nic, Thank you for sharing your feedback with us! It's great to hear Rezgo has been easy to use for both you and your customers. FL Ferdi L. Used the software for: ### "Best in the business and really the 'only' way to go is REZGO!" February 21, 2011 5.0 \- REZGO is not an just another product in a 'box', or application you simply download- it's getting a 'complete company's team of experts' on your side to help you sell your tours/activities online. Even-though the REZGO applications & booking reservation system is revolutionary, easy to use and extremely innovative- it's the 'people' behind and 'in-charge' or REZGO that make it the BEST system to sell your tours and activities online! From the beginning of your rezgo 'sign-up' you will receive a welcome message from the CEO, Stephen- and an invitation to all their support forums and contact details to their support team! They will help with what ever they can, and there is no 'support fees', no confusing introductory, basic or priority support pricing plans or not even any monthly subscription/support fees! The amazing SUPPORT makes you feel like valued customer, and that REZGO is not out to make a quick buck, but to help your company grow and reach it's goals! Pros \- Focused on scheduled fixed availability (eg.tours), and not trying to please all 'bookable' products - No subscription fees, and offer a wealth of knowledge support forums/tutorials. - Easy to use, powerful Point of Sale - Customizable branding Cons \- Vendor accounts can only sell tours on the front-end and only sell using credit card payment - Performance based pricing module can work out quite expensive on items with high prices. (But Rezgo is willing to negotiate reductions if volume booking Review Source PA Peter A. Used the software for: ### "Great and cheap solution for small businesses" March 9, 2017 4.0 I have started using Rezgo about a month ago. I found them when researching cheap ticketing solutions for tour operators. So far it was the most cost-worthy solution, as Rezgo only charges per booking and has no monthly fees. That's perfect for small businesses like mine. I could easily integrate the booking software into my website. They also offered customisation, which I would usually need a web developer for. I also like that they offer a direct booking option with a Facebook App. However I would appreciate an iOS and Android app for the booking management and/or one to use for me as tour operator to list in the store. What's great though is the ticketing system that creates mobile and print versions of the booking ticket. Those can be easily checked in with a QR code scanner. I also created some promo codes that are really easy to maintain in the system. They can be limited and easily created and deleted. The customer support is really great too and usually replied within a couple of hours. The agents were really friendly and offered solutions to my problems with Rezgo or promised to keep an eye on them. One thing that is a slight problem however, is that the payment methods offered are not updated. The ones given in my country (Ukraine) are out of date and when requesting those at those partners, I got a negative reply that they don't operate here. I would wish for a better integration of other payment methods, like Payoneer, that is the easiest available in Ukraine. All together Rezgo helped me focus on my business instead of wasting time with software. Will gladly recommend it! Review Source HV Heiner V. General Manager Sports Used the software for: 2+ years ### "Rezgo rules but as always there are opportunities to improve" April 6, 2021 4.0 Rules! Pros We have been using Rezgo for over 2 yeaslrs now and it has been extremely helpful. Rezgo is a very easy to use tool for us (motorcycle tour provider) and our customers, has enable us to provide more options to our clients and its just easier to do business as an internacional company. Cons I will like to see more clear communication on the bills Review Source Response from Rezgo April 9, 2021 Hi Heiner, Thank you very much for sharing your comments with us. It's always great to hear how Rezgo has helped your business. In terms of improvements, we are always happy to discuss feedback from our customers and how we can continue to make the system work for you! aF akira F. Owner Hospitality Used the software for: Less than 6 months ### "A Gem!" September 25, 2023 5.0 Rezgo is amazing with helping you get a better understanding of the software and setting up your booking page to get you prepared for online booking ! Very pleasant experience Pros The onboarding and customer service assistance , in this age of AI and technology it was very pleasing to be contact by a human lol , and then have an onboarding with another human. Besides the software being user friendly , the onboarding aspect really made if even better to understand all the gems available with using rezgo 100% recommend Cons I am still fairly new to the software and have not come across any cons as yet. Review Source Response from Rezgo February 13, 2024 Hi Akira, We're so pleased to hear about your positive experience with our onboarding team. Thank you for taking the time to submit your review! LK Lisa K. COO Used the software for: Less than 6 months ### "What have liked to use the product but does not have one must have feature" July 6, 2017 5.0 The one benefit is that I will be sourcing someone to create a similar product but with multi day capabilities. Pros Love the look, the layout and ease of use. The front looks beautiful, clear. Pricing tiers easy. Great system but...... Cons Does not have multi day booking capability which is so frustrating! Having that main feature for a tour operator so people can book multi days is a must have feature... can not believe that that feature is not standard. Would hope in the future that they add it as with any good software company you strive to improve your product.. e.g. Apple and Microsoft. Review Source Response from Rezgo July 7, 2017 Thanks for the review Lisa. We certainly appreciate your feedback. As we mentioned to you in several email messages and support chats, the functionality you are looking for is not supported in Rezgo and we don't plan on adding it. Rezgo is ideally suited for day activities, excursions, and tours not complex custom built multi-day trips. I'm sorry we were unable to clearly articulate this to you in our many messages back and forth. In either case, I hope you find a solution that works for you! LA Laura A. Used the software for: ### "Great for an instant start-up!" February 5, 2015 5.0 I am a tour service provider, who is not based in the US and therefore the initial stand-out appeal of Rezgo was the fact that I did not need to have a US-based bank account to get started. This is one of the few tour-operator specialists that offers this. Importantly, they more than deliver on all their actual product features, as well! Their customer support is OUTSTANDING. Whenever I had a question, I simply called or emailed and got a VERY fast turn around on a response from their support team. This is crucial when setting up because you don't have time to lose in getting your website launched. Several times Rezgo support included advice via Skype so I could implement some step-by-step procedures in real-time. Like I said OUTSTANDING! Their articles are also very very clear to understand and professional. I am not an HTML-code savvy person, so Rezgo branded their interface (the one my clients see when they opt to book online) to match my website....font, logo, background, all in sync with my company guidelines. This means my customers don't doubt who they are booking with when it comes to payment and meets my marketing strategy requirements. A highly recommended, professional team who know what the tour business is and have specially developed a booking service for our industry! Love it. Review Source Response from Rezgo February 5, 2015 Thank you Laura. I am glad we could be of help. Please don't hesitate to let us know if you need anything. JR Jenny R. Owner/Operator Used the software for: Less than 6 months ### "Such wonderful service" September 5, 2016 4.0 As someone with little technical expertise - and running a very small kayak tour business - the service I have received from Rezgo in setting up my online booking system was incredible. Never would I normally expect a lengthy phone call guiding me through the whole process from overseas. Amazing service. Pros The look of the system on my website is superb and whilst it's new and I'm still tweaking, it seems to have a lot of flexibility built into the system. What's even better is that the staff act immediately on receiving an email and work closely with me (client) to guide us to the best way to use the system. Cons There was a very minor bug when my webmaster installed the system into our Wordpress site - but Rezgo tech people worked overnight to ensure it was working a.s.a.p. Review Source PL Patrick L. Administrator/Tour Guide Entertainment Used the software for: Less than 6 months ### "Having used other software before, this one is, by far, the easiest to thandle when starting." June 22, 2017 5.0 Quick set up of tour listings and very good support so far. Pros First , the support so far has been quick, concise, accurate and led to progres severy time I contacted them. I have set up the site in one week( between tours) when it took me three months with others which I have tried. Second, the tours are easy to build, the set up is intuitive and if it were not for my lack of experience, I woud have done it even faster. Third, the few issues and questions I had were resolved within 24 hours and the instructions are clear. Fourth , the look of the listings is really good and engaging, very close to my main site, and very clear for customers. The tickets and receipts are simple and complete. It gives confidence to travelers which are becoming more and more demanding. Review Source VR Verified Reviewer Director of Operations and Program Development Hospitality Used the software for: Less than 6 months ### "Quick and Easy Setup for Custom Microsites!" March 27, 2019 4.0 We needed a system that allowed us to quickly setup sites for specific clients to book activities and manage payment securely. This also needed to allow us to manage blocks and inventory. We are now able to respond much faster to client requests with a polished, professional site. Pros Very easy to get up and running, nice customization options and intuitive user interface-front and back end. Cons High per transaction costs-this is tough for us when competing with so many other online booking systems; margins are thin and this makes it hard to stay competitive in pricing. Review Source GB George B. proprietor/photographer Media Production Used the software for: Less than 6 months ### "GEO Pictorial Wildlife & Landscape Photography Workshops & Tours" September 8, 2016 5.0 Took me a little while to get my head around the way in which the system works but then again I'm not the most web-savvy techy minded of people.. but.. with the help of the team at Rezgo and referencing their online tutorials I was able to get up and running on their system in no time at all. Set up my tours.. linked my website to the Rezgo booking pages.. and within a week of asking Rezgo had co-branded my booking pages to match my website.. fab..! Pros I like how the trips are set up as Inventory Items within which you can have different options which in turn you can customize to your hearts content. As a very small provider of tours, the fact that I can integrate such a powerful online booking system to my own website.. and take advantage of the huge network of outlets being created by Rezgo and the fact that I only pay-as-I-go via a very reasonable commission rate on bookings made is to me priceless as cashflow for a small operator such as I am is a major issue. On top of that, the complimentary co-branding service they offer whereby they match the look of your own website to their booking pages is fantastic... and delivery of which was done in just a few days. Cons In all honesty I havent used the system yet for a long enough period of time to have uncovered any pet peeves.. time will tell but so far I have no complaints whatsoever. Review Source SC Sharon C. President Hospitality Used the software for: Less than 6 months ### "Very pleased with Rezgo" June 27, 2016 5.0 I have no experience in the technical aspects of creating a website particularly a booking engine. I spent months comparing the different providers out there and settled on Rezgo. I like the comprehensive help information provided under their resource section and I called a few times before becoming a client and got quick answers to my questions. Pros The thing I liked most is the way it integrates so easily and seamlessly into my website. Very simple to add multiple tours and other variables. Merchant account API was a breeze to set up considering I do not have an IT background. Review Source FH Fiona H. Owner Hospitality Used the software for: Less than 6 months ### "Awesome booking engine!" August 19, 2016 5.0 Its a very great system to work with and easy to customize. Their turn around time for support is very good and the staff is very friendly and knowledgeable Pros I love the fact that you can sign up for free and pay per reservation. The promocode section is great and the overall tool is pretty easy to use. The big plus for me was the fact that they customize you rezgo engine to match your existing profile FREE! I love it. Cons It is not built to accept hotel type reservations. It would be cool if the % on each booking was a bit cheaper. Review Source sH sam H. web services Used the software for: Less than 6 months ### "Great Service thank you" May 2, 2017 5.0 Pros Easy to use and great customer support service and overall a good system to use. Any issues or questions I had were answered quickly Cons I like the software my only wish is that it would be more compatible with wix sites, like a plug in would be good as they have done for word press Review Source Response from Rezgo May 4, 2017 Thank you for the review Sam. We would love to have a plugin for WIX as well, but unfortunately WIX did not allow us to have an app. We're looking at some other options and we'll keep you posted. FC Francis C. Owner Used the software for: ### "One of the best Tour & Activity Systems Out there" October 15, 2014 5.0 I have used the Rezgo Booking Software for the past year and find that it is one of the best out there. I work in the IT industry hosting, webdesign etc. To be given the ability to change CSS and Html is a must and Rezgo have hit the nail on the head so to speak. We have worked with Rezgo on major projects the we have running here in Ireland and they have delivered. Every request for information and changes was answered promptly and believe me some of our requests where not small. I Have given Rezgo a 5 stars rating because of the ease of use and customer support provided. Review Source Response from Rezgo October 15, 2014 Thank you Francis. We really appreciate your feedback. When we do a major release, we often only here about the things that have gone wrong. It is so nice to hear about the things that have we done well. All the best! LN Luka N. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great for startups because there are no set up cost and super fast customer service" May 26, 2017 5.0 Easier to manage our business and easier for customers to book our tours directly Pros Ease of use is what makes it so great, easy to set up and many cool features to manage your small business efficiently, easy to integrate with plugins Cons commission charge seems a bit high for direct reservations and through OTA's. Everything else is great about rezgo, highly recommended. Review Source Similar Products Featured