# Yardi Voyager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Yardi Voyager Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more.

Source: https://www.capterra.com/p/33832/Yardi-Voyager

---

# 

 Yardi Voyager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Yardi Voyager

## What is Yardi Voyager?

Yardi property management solutions minimize risk and increase revenue with a single, mobile-friendly system for marketing, leasing, payments, asset maintenance and other operations, with easy drilldown. Real-time analytics, role-based dashboards, AI tools and other features drive smart decisions and ensure business-wide transparency. Other benefits include reduced staff turnover from automated recurring tasks and improved collaboration.​

## What is Yardi Voyager used for?

[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Lease Management](https://www.capterra.com/lease-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)

Recognitions

Shortlist

Overall rating

Based on 253 user reviews

Reviews sentiment

Positive

81%

Neutral

12%

Negative

6%

Pros & cons

Robust customizable reporting tools

Comprehensive property management platform

Inconsistent and slow customer support

Frequent technical glitches and errors

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Real Estate Property Management / 2026
-   HOA / 2025

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## Yardi Voyager alternatives

Highest Rated

[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (627)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (2,229)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/33832/Yardi-Voyager/alternatives/)

## FAQs about Yardi Voyager

Overview

### What problems does Yardi Voyager solve?

Yardi Voyager solves fragmented property operations by combining leasing, accounting, tenant records, work orders, and portfolio tracking in one system. It reduces manual commission reporting, simplifies month-end balancing, and gives real-time drill-down reporting across properties. Property managers, accountants, leasing teams, and owners benefit most, especially in larger commercial and multifamily portfolios.

Answer based on 126 reviews

Overview

### Which roles and teams benefit most from Yardi Voyager?

Yardi Voyager is most used by property managers, assistant managers, and community teams that oversee daily property operations, tenant records, and maintenance coordination. Leasing staff use it to track prospects, applications, and renewals, while accountants, controllers, owners, and IT managers rely on it for financial reporting, portfolio visibility, and system administration.

Answer based on 251 reviews

Overview

### What company size and industries is Yardi Voyager built for?

Yardi Voyager is built primarily for small real estate organizations, with 62% of reviewers from small businesses and 71% from Real Estate. It serves property managers, real estate companies, commercial landlords, multifamily operators, affordable housing providers, and senior living communities, with additional use in Commercial Real Estate at 11%.

Answer based on 253 reviews

Features and Usability

### What are the key features of Yardi Voyager?

Yardi Voyager includes core property management and accounting features such as lease tracking, accounts payable, general ledger, budgeting, and rent collection. Reviewers most often highlight customizable reporting and analytics, multi-property portfolio management, dashboards, tenant and owner portals, and integrations that connect leasing, operations, and financial workflows in one system.

Answer based on 82 reviews

Integrations

### Which third-party tools and platforms does Yardi Voyager integrate with?

Yardi Voyager integrates with Entrata for resident portals, lease management, and CRM-related workflows, plus Anaplan for financial planning, Kyriba for treasury and bank activity, LeadManaging for rental availability tracking, and Property Vista for tenant portals and payments. Reviewer mentions confirm these five third-party platforms.

Answer based on 19 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Yardi Voyager?

Yardi Voyager offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say frontline staff and basic users often get productive quickly, while administrators, accountants, and teams handling setup or customizations usually need more time, structured training, and sometimes dedicated technical support.

Answer based on 63 reviews

Getting Started and Support

### What customer support options does Yardi Voyager offer, and how do users rate the experience?

Yardi Voyager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as helpful, responsive, and strong during setup, with training materials that answer common questions. Still, others report inconsistent expertise, slow follow-up, difficulty reaching the right person, and delays on complex issues.

Answer based on 55 reviews

Features and Usability

### Is Yardi Voyager easy to use day to day?

Yardi Voyager handles daily property management well once teams learn the system, but first-time use can feel complex. Property managers and accounting staff like having resident, leasing, and finance details in one place, while some users find the interface dated, certain workflows repetitive, and setup or corrections harder than expected.

Answer based on 76 reviews

Features and Usability

### How customizable is Yardi Voyager for different workflows?

Yardi Voyager offers extensive customization for property management, accounting, reporting, and integrations, especially for larger organizations with specific workflows. Enterprise teams value configurable fields, modules, and add-ons, while smaller companies may find custom setup time-consuming, costly, and harder to manage without dedicated technical support or consultants.

Answer based on 38 reviews

## Pros and Cons

Robust customizable reporting tools

77% positive reviews out of 60

Most reviewers describe reporting as highly detailed, flexible, and easy to tailor for diverse business requirements.

Nicole W

Assistant Manager, 51 - 200 employees.

"Reports are easy to find and I love being able to pull them as Excel spreadsheets so I can tailor them to my liking."

Inconsistent and slow customer support

47% negative reviews out of 47

Most reviewers indicate customer support is difficult to reach, slow to resolve problems, and lacks consistent follow-through.

Comprehensive property management platform

90% positive reviews out of 41

Most users report property management covers all operational needs, centralizes data, and streamlines complex workflows efficiently.

Nishant N

Property Admin, 51 - 200 employees.

"It's the Best software to use for Property management, easy to add guests, has simplified way of processing applications and also keeps track of rent"

Frequent technical glitches and errors

94% negative reviews out of 35

Most users report bugs and issues cause crashes, data loss, confusing errors, and disrupt daily property management tasks.

Collin W

Community Manager, 501 - 1,000 employees.

"Glitches regularly without warning and I often lose what I'm working on, having to start over. "

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Rent Tracking

4.2 (40)

70.00% of 40 reviewers that rated this feature as important or highly important

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Billing & Invoicing

4.3 (39)

71.79% of 39 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Lease Management

4.2 (36)

63.89% of 36 reviewers that rated this feature as important or highly important

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Tenant Portal

4.2 (32)

71.88% of 32 reviewers that rated this feature as important or highly important

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Accounting

4.2 (26)

73.08% of 26 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Maintenance Management

4.2 (25)

68.00% of 25 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

Yardi Voyager 69 features

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

A record of all activities within the system, including user access, changes made, etc.

Researching and validating a person's criminal, educational, job or financial records

Create, manage, and send invoices or bills to customers

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

For commercial leases

Designed to serve commercial properties

Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Monitor and record expenses such as purchases or charges incurred

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings

Used by property managers

Centralized accounting record which tracks all financial transactions

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Allows the calculation of fees for late rent payments

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Monitor the process of lease agreements

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Accept and process online payment transactions

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Accept, record, and reconcile financial transactions

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Centralized database to track details of properties (including lease, tenant, and owner information)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

For residential properties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Create, manage and track all task activities and progression

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Create, save, and re-purpose templates for emails, forms, etc.

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Handle activities like room booking, rent processing, lease agreement management, and client communication

Set up connections to third-party platforms to improve business processes

Manage bookkeeping for client trust accounts

Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more

Keep track of vacant properties

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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Features

4.2 (253)

4.2

Based on 253 reviews

## Pricing

Value for money

4.0 (199)

### Starting price

Free trial  
not available

Value for money

4.0 (199)

4.0

Based on 199 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.0 (214)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (214)

4.0

Based on 214 reviews

## User reviews

Overall rating

4.2

Based on 253 reviews

Filter by rating

5(121)

4(84)

3(31)

2(11)

1(6)

Mentioned topic

Sorted by most recent

TR

Tianne R.

Property manager

Real Estate

### "Yardi makes you work harder"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 2, 2026

I do not like yardi! It is the worst property managment software I’ve ever had to use. It makes my job harder.

Pros

The dashboard makes it easy to see how many tenants and work orders there are. That’s about all I can say good about it.

Cons

It is not user friendly, the ledgers are hard to follow making it hard to explain things to tenants. It crashes all the time, doesn’t update new info at times. It is not easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Thank you for your input, and we regret to hear you are experiencing difficulties. If you wish to escalate your issues to support experts, you may do so through the "See all the ways to contact us" link at the bottom left side of the yardi.com home page. If you take this course of action, please mention that you are following up on your G2 Digital Markets review.

RD

Ruth D.

Property Management

Real Estate

### "Best large property management system! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 14, 2026

It’s awesome for large complexes and real estate operations, but not for smaller properties. It’s a necessity for managing large properties.

Pros

All in one powerhouse managing everything from leases, accounting, operations. It’s great for large complex portfolios.

Cons

It’s hard to navigate for beginners and takes a while to understand. Can be slow sometimes with glitches.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Thank you for your review. Voyager was designed as a comprehensive platform for property management. You may wish to consider Yardi Breeze if you are seeking options for smaller portfolios.

NW

Nicole W.

Assistant Manager

Commercial Real Estate

### "A Top Tier Property Manangment Software With Few Drawbacks!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

February 17, 2026

Yardi is one of my top choices for property management software despite drawbacks of slower customer service support. I find it's easy to train new team members due to the simplification of the user interface!

Pros

Yardi was a straight forward, comprehensive program that greatly improve day to day work flow for busy leasing offices. The user interface is easy for people to catch on to, even those who may not be as comfortable with learning new software. Reports are easy to find and I love being able to pull them as Excel spreadsheets so I can tailor them to my liking.

Cons

Customer service could be strong. While the support team can be helpful, often times I find that immediate needs cannot be met, which can hold up our processes. Bank reconciliation is easy, however, fixing or moving money can pose a challenge at times.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Thank you for your input. Accounts of user experiences help the Voyager team enhance the platform's functionality and value.

Lisa F.

Property Manager

Real Estate

### "Super-efficient way to manage your resident accounts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2025

Yardi makes containing everything about a resident super easy to find and makes the entire process from application to move in and beyond super-efficient. It makes going paperless wonderful! It's ease of obtaining what you are looking for and having everything at your fingertips is such a time saver.

Pros

It was easy to use and everything was in one spot. Made finding everything about your resident simple.

Cons

Sometimes I felt like there were too many steps with things but mostly I enjoyed everything about it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Thank you for your review. Good to know Voyager is delivering value as an end-to-end platform for property management.

GH

Gloria H.

Leasing Agent

Real Estate

### "A Decent Standard for Property Management Technology"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

October 10, 2025

I have not used any other property management systems so I have nothing to compare it to, but it is functional as of now! I know they are making updated systems like Voyager 8 and CRM, so maybe those will be more user friendly and accurate.

Pros

That it can sync with other platforms and contains the most important information that I need to better serve my residents!

Cons

I feel that the interface could be updated and that I am still unaware of a lot of the features. It is not super user friendly- with extra training needed. Some of the information and statistics aren't accurate so I always try to double check important data. I have not interacted with their customer support much, but it was very difficult to find and not very helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Thank you for your review. User input such as yours helps the Yardi team enhance Voyager's utility as a property management platform.

ZT

Zaria T.

Leasing Agent

Real Estate

### "Let’s go Yardi!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 3, 2025

I really enjoy Yardi. I miss using it. I now use Entrata and I realize how much I took Yardi for granted haha.

Pros

I like how everything from move ins to move outs and applications is on the dashboard as soon as you log in. You’re not having to hunt for all of it.

Cons

How glitchy it can be. For example if I’m leaving a memo and a resident comes to me and I go back to that memo after 5 minutes of talking to my resident , IT CLOSES OUT!

Switched from

[Entrata](https://www.capterra.com/p/20372/Entrata/)

I didn’t choose the switch. I switched management companies and they don’t utilize Yardi.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Thank you for your review. The Yardi team hopes you have the opportunity to use Voyager again.

RT

Rebecca T.

Property Manager

Internet

### "Yardi for Years"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 1, 2025

Had used for several years and it just seems like the program is cumbersome. I would like the names of reports to be more similar to the actual report type and the filters to be more specific.

Pros

Once you learn the system it is fairly easy. Document storage and resident data is nice and the system knowledge of rental properties is nice.

Cons

Not the easiest to navigate. The reports aren't easy to sift through. I feel like there were a lot of clicks to find one thing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Thank you for your review. Input such as yours helps the Voyager team understand the user experience and enhance the platform's functionality.

TF

Theresa F.

Property Manager

Real Estate

### "Yes to Yardi! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 8, 2025

Great, user friendly, and great customer service. I have used all versions of Yardi since early 2000's so I am a fan!

Pros

User friendly, always upgrading to run better with the current technology, and offers zoom training and in person.

Cons

Very big company, may not have the one on one experience ass other smaller companies have. Its still great!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Thank you for your review. Voyager is designed as a comprehensive platform for property management and we are glad it's meeting your needs.

CL

Capucine L.

Responsable hébergement

Real Estate

### "Intuitif et fiable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 29, 2025

Depuis que nous utilisons ce logiciel nous optimisons notre activité car les fonctionnalités disponibles sont facile de prises en main et fiables.

Pros

L’aspect le plus appréciable du logiciel est sa fiabilité et sa prise en main rapide et intuitive qui permet une utilisation optimale des fonctionnalités.

Cons

L’aspect le plus gênant du logiciel serait éventuellement son côté financier car l’acquisition peut représenter un certain coût.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Thank you for your review. User input helps the Voyager team enhance the platform's value as a comprehensive property management and accounting system.

AJ

Andrea J.

Senior Accountant

Commercial Real Estate

### "From 7s to 8"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 25, 2025

Overall experience is very positive. We currently use Yardi for our A/R, Property Management and Financial Reporting. We started on 7s and we are now preparing to move to Yardi 8.

Pros

The modules work well for our company and multiple departments are able to use the product seamlessly. We are excited to being using Yardi for our CAM reconciliations

Cons

Learning the different aspects of Yardi is time consuming but once you learn it, you can truly see the benefit

Switched from

[MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/)

There are more features in Yardi that met our needs as a commercial manager

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Thank you for your review! Voyager is designed as a comprehensive platform for property management and accounting. The team is pleased to know it meets your organization's needs.

[View all Reviews](https://www.capterra.com/p/33832/Yardi-Voyager/reviews/)

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