Average Ratings

80 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Yardi Systems
  • www.yardi.com
  • Founded 1982
  • United States

About Yardi Voyager

Yardi Voyager is a fully-integrated, browser-based, enterprise management system designed specifically for property owners, managers and investors in global real estate markets. The Voyager enterprise management system centralizes accounting and property management data in a single database, enabling up-to-the-minute reports at the click of a button.


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Yardi Voyager Features

  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

Vendor has not completed this information.


Yardi Voyager Reviews Recently Reviewed!


Yard Voyager: A Must See Product

May 16, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: If you're shopping for property management software, then, even if you're a small firm now, Yardi should be on your consideration list. You are planning to grow, right? It will be a selling point if you prospective clients that you use Yardi.

Pros: During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances are you already know all about Yardi, because many institutional owners require that their managers use Yardi. If you aspire to manage institutionally-owned ("investment grade") properties one day, then you should take a hard look at Yardi. It is highly competitive cost and feature-wise with its very best competitors. Call Yardi and ask for a demo. At the very least, you will get a taste of what top-of-the-line property management software looks like. I have recommended Yardi software to my property management clients on many occasions. In all fairness, one size does not fit all in the property management industry, and I have recommended one of Yardi's competitors instead more than once.

Cons: What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects.

A valuable tool to manage all of your rental properties all in one place. Great for many units.

May 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great way to manage every part of your rental property aspects all in one place. Yardi Voyager is extremely helpful in implementing payments to accounts and many more features. There is a reason that Yardi is one of the most popular rental software tools out there. They make handling everything simple and easy. Yardi Voyager specifically is good against multi platform rentals. It's like the big boy of rental tools. Once you have it all configured you'll never use anything else. It will help you with quotes on your new move ins, your lease expirations, your work orders for your maintenance people, it will also help with your occupancy, your vacancy and your foot traffic in your property. There are a lot of reports that you can generate to gauge how you are doing financially in the business as well. Yardi Voyager is an extremely useful tool.

Cons: The only con that I have about the program is that some of the functions that are incredibly useful, can be a bit difficult to configure and set up. Luckily though, any time I've struggled all I've had to do was contact customer support and they literally were able to help me step by step. Very very useful.

Overall: Against all other rental property softwares, this is the most diverse. You can literally use it from everything to commercial, residential and hospice type environments. It is also really great because most people that have worked in the rental property industry are familiar with the program which makes training new hires a lot easier.

Accounting and Property Management

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The biggest pro for Yardi Voyager is the ability to track multiple properties in one system, this includes COI tracking, AR, collections, lease terms. The other wonderful tool is the ability to keep all the property information in one place (i.e. building size, type, year etc...)

Cons: This program can be difficult when it comes to first time users. You spend quite a bit of time training. Also, there are usual multiple ways to accomplish the same goal (i.e. posting rents on tenant's ledgers) so it can be confusing when beginning the program and trying to understand what buttons so to what and which one you should us for a process.

Overall: I used Yardi for accounting, lease information, building information, tracking COI's, running budget reports and many other things. Overall it is an amazing product that can help a business consolidate their PM tools all in one.

Making Property Management Manageable

Nov 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Would I be able to run my apartment/townhome communities without Yardi Voyager? Maybe. Would I like to try? Definitely not. It is a life saver organizer and allows me to stay on top of everything that needs to be accomplished for me and my team. From leads, to financials, to reporting and more Yardi Voyager is my go to software.

Cons: Why can I not run certain reports on Google Chrome?! Biggest frustration and makes me go to Internet Explorer to run some reports, and I wish they made the search function a little more user friendly

Overall: It's been fairly simple to use. I wish it would be just a little more intuitive, but the Yardi Helpful Tools and instructions makes life easier if I have questions. Yardi Support is also amazing and answer almost all my questions perfectly.

Capterra loader

Yardi Voyager for a Commercial Real-Estate Company

Nov 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Once set up, Yardi does a great job automating the management of our properties. We have also been able to use automated receipts and payments to allow us to process transactions wherever we are. Yardi has been built around real estate and that is evident!

Customer service has also been excellent. Support reps are dedicated to helping resolve issues and follow up is great.

Cons: Set up is a bit complex and choppy. Support is available and helpful, but there is not a lot of written documentation to rely on. The structure of the system and how it works is not very intuitive and you need help to get most things done.

We are a Mac shop and have had significant difficulties getting set up. However, we got there and are doing great!

Overall: Voyager is a great tool and we would choose it again!

Yardi Voyager

Feb 05, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy system allows you to view resident profiles, reports and other functions that make property management simple and easy to maneuver.

Cons: I don't like that you cannot open resident profiles and reports at the same time. I find it also at times when searching or populating a field is becomes blank or inputs previous searched numbers or letters making it frustrating to search rapidly and efficiently.

Overall: I love the simplicity that Yardi Voyager offers to maneuver from resident profiles and reporting functions. I would definitly recommend Yardi as the top system for any property manager.

Yardi Voyager

Oct 11, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Capabilities are almost limitless. So many options and modules available. It's expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.

Cons: The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.

Overall: The onboarding was awful. I wanted to cancel the conrqctnhalfway through and we were actually upgrading from an old Yardi platform, not another software. Once getting through that though it is a truly phenomenal product.

I use Yardi during 90% of my day. I wouldn't be very productive without it.

Jul 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I think it is very user friendly. I had never used the program two years ago when I started my new job. I caught on immediately. There are options available to get to different tasks more than one way. I am still learning new things, but I feel lost without the program.

Cons: Sometimes the communication between other programs is funky. We use I Love Leasing (Sweet Spot) and the import/export causes multiple leads.

Overall: It helps make my job easier. I can't do much of anything without it. When the system is down or I get locked out... I am useless...

Yardi= Common Sense

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: Easy to use, super basic program that takes care of all your needs. I love dash board. Anyone with basic common sense could work this program. Integrates nicely with other software's such as resident check and bluemoon.

Cons: I've used this software with different management companies and you can pick and choose which functions you want, nothing really negative on Yardi itself but not all companies use the same functions and not being able to use all of them can make the software a little more tricky at times.

There is nothing better to simplify your work than yardi

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that our yardi rep can customize the features we need and tailor the program to the things we do most often. I appreciate the addition of the search bar and favorites to make navigating a breeze.

Yardis functionality is ideal because it can integrate with so many other systems.

Cons: I would prefer if yardi didn't time out as often as it does but I understand that is a security feature to protect the sensitive information we are working with.

I've used Yardi for years for property management and accounting. It's the best product out there.

Jul 09, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the software can be customized to your needs. There are several options for add ons that you can choose to use or not. There's also a ton of training from full conferences to webinars.

Cons: When usage is high, the system can run slowly. This generally happens around the first and last days of the month.

Overall: This software made my company's processes much more streamlined and effective. It created a team functionality allowing more people to work together than before.

Yard is very helpful, and typically easy to use and navigate.

Feb 07, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I use yardi everyday for resident records, and I like the amount of information that can be easily imported and edited and the memo finction is very useful.

Cons: Yardi can be a slow, especially while running reports. It is not always user friendly when Simone is waiting for you to pull up information. Seems to loose saved information, I also wish it would help prevent duplicate entries for prospects by pulling from a variety of fields.

Capterra loader

Our company standard property management software

Aug 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The various modules that cover all parts of our business: commercial, investor relations and multifamily.

Cons: A lot of times we do not see a status bar or any other indicator of the software processing something. Some error messages are vague or very database specific where the average person does not even understand what it means.

Overall: I have been doing basic user administration for a couple of years and that process has gotten easier with each upgrade.

I used Yardi for SFH property mgmt, maintenance, accounting, etc. It was wonderful!

Sep 13, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The dashboard could be personalized per role and made finding things much easier and quicker. The amount of information to be accessed and the reports made daily tasks that much easier.

Cons: Sometimes the links didn't necessarily make sense in regards to what you were actually looking for and the path to find information was a bit convoluted.

Overall: Platform large enough to hold all of the necessary information which could then be formatted to fit our needs.

We use Yardi in our Property Mgmt and Development Cos. It has various functions and is easy to use.

Jun 29, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Many options available for use. We do financial management, residential management, construction management and can flow from one to another when needed.

Cons: At times, there are certain processes that do not react the same way in the different areas...for example, if in construction mgmt the screen doesn't automatically go places that it might in financial mgmt.

Overall: Ease of use. Variety of functions

Capterra loader

Clunky website created by non-users.

Jun 02, 2018
2/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The pros do not outweigh the cons. 1) One can use it online (same as lots of others). 2) One can use it for accounting AND property management. Not sure what else.

Cons: 1) Times out "for security" very quickly, yet it requires NO password to sign back on. It's just a nuisance timeout that makes you lose your work OR have to constantly remember to refresh.

2) Slow

3) Clunky system that doesn't really do a lot

4) WAY TOO many pop-up windows constantly opening. Let ME decide if I want a pop-up.

5) Way too many fields that do absolutely nothing

6) It probably can do a lot, but who knows since it's not designed by property managers and has too much non-usable information on every screen (tons and tons of non-used fields).

Vendor Response

by Yardi Systems on June 27, 2018

Hi Daisy,

Thank you for your feedback. Delivering excellent products and services has been Yardi¿s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work with you to make things right. I will reach out to you, but also feel free to contact me at your convenience.

Best regards,

Becky Sanvictores
Vice President, Client Services
800.866.1124 x1140
becky.sanvictores@yardi.com

Very extensive and details software

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software contains lot of information and modeuls and it will fit lot of different industries. It does not have to be related to Realestate investment.

Cons: Sometimes I forgot where the buttons are located and have to search for it becuase the software are so extensive and there are so many funcitons that are similar. It is a challenge.

A MUST have program!

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have been in Multi-Family residential business for 5 years and I could not have survived without Yardi. My company has so many customized features it makes reviewing reports and entering POs so simple!

Cons: The only downside is because our Yardi is so customized, our lead tracking program doesn't inter grade very well. But I still LOVE Yardi.

Makes Property Management a Breeze

Mar 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I'd like to see classroom learning more widely available!

Pros: Available online, able to enter transactions for multiple entities without having to log out and switch companies. If configured properly, Yardi Voyager is able to run accurate cam reconciliations, eliminating the need for extra work (maintaining cam on a spreadsheet)

Cons: Not very user friendly on some levels, and the manual isn't always crystal clear. The e-learning isn't very helpful and classroom learning is only available certain dates and places.

I work with Yardi 8 to 10 hours a day

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easiness of entering a renewal. Rent roll is awesome and easy to look at. Looking up a phone number or email is easy to do. Love the market survey option.

Cons: Guest cards, duplicate guest cards, dates can be changed in guest cards, too much information to enter. Yardi times out a lot and it is very slow. Especially at rent due time.

Love Yardi!

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Yardi is very user friendly with access to many different features inside one system. I love the search feature as you can find anything within Yardi itself.

Cons: the only con that I have about Yardi is that sometimes it times out when you are entereing rent batches and sometimes it can be slow.

LOVE my companies yardi

Nov 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our yardi is soooooo easy to use and train on. If you want to find someone there is a button for that. Reports are emailed to us weekly/daily.

Cons: It can sometimes take a while for reports to be emailed or uploaded. Ours is a little too customized to use with Iloveleasing but we work around it.

Yardi is very user friendly

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: There are multiple ways to do the same thing in the program. The links are extremely easy to find on the home screen.

Cons: I dislike how much Yardi crashes. We use Yardi for everything and when we constantly have to shut it down and log back in takes a lot of time

Yardi Voyager has changed our work order system dramatically!

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the reporting, links so that you can drill down and get more info. Asset tracking and billing back work orders is great as well!

Cons: The only con is that we don't have the advanced package so we don't have the preventative maintenance work orders. We have to use recurring work orders instead.

Overall: We are able to track our work orders and have a number of reports that we run weekly to analyze our work orders for 40 communities.

We use Yardi for everything property management related.

Jul 19, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: You can do EVERYTHING in Yardi. It handles all aspects of property management, from the site to the accounting department.

Cons: It is not super intuitive. Yardi definitely requires a lot of training to really achieve a solid comfort level, let alone mastery.

Yardi provides support not only to the company, but also customers and vendors.

Mar 13, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Yardi has too many features and functions. It's easy to integrate different functions . So, it has big development potential.

Cons: Sometimes, it's hard for Yardi to process when the data becomes really big. It caused the whole system run slowly.

I used Yardi for a few years at an extremely busy property. All reports were easy access easily use.

Mar 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The pros I like about Yardi is that it was very easy to use and very self explanatory. Always someone available

Cons: One fact that I disliked about Yardi is that it was difficult to go back a day (or so) if a batch needed to be corrected.

I have used Yardi Voyager for many years in the past.

Jul 10, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Yardi Voyager is very in dept with the financial analytics reporting and the quick reports option is very useful.

Cons: It is not as user friendly as other property management software but more detailed on certain types of reporting.

Good but a bit limited

May 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The product is is quite easy to use and it has a user friendly interface. It would not take too long to master.

Cons: Navigating some of the features could be a bit challenging but once you master the product the it will get better.

We use Yardi for full cycle accounting as well as a property management software

Mar 16, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -It can do just about everything. Sometimes it feels like we have barely plumbed the depths of its capabilities

Cons: -There are frequent outages and slowdowns

-Yardi is quite expensive

-The UI is kind of ugly, unfortunately

Yardi helps with organization.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Yardi is quick. It can keep almost all the residents information and is easily accessible. Yardi is organized.

Cons: I do not like when i visit another property and use there property code and now that im back at my property i have to keep switching the code every time i log in. I also dont like that it times me out alot and i have to log back in before im able to save my work.

Exploring Options

Aug 05, 2016
3/5
Overall

4.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

1.5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: YARDI has been my go-to property management software at more than twenty different communities. The ability of this software to be manipulated to provide the management data and style to apply to so many various asset types, and or management styles is pretty amazing. The years of improvements through providing leading edge management software has honed this offering to include the ability to manage every aspect of your asset management needs.

Cons: The bottom line costs associated with licensing and usage are a consideration. For smaller users, the costs to set up menus, tabs, and reports are greater because they cannot be absorbed in as many budgets to achieve the customization you may need, within the included hours of service. These are some reasons smaller users are choosing other management softwares. It would seem such a stable industry leader would have simplified and made more inclusive, all the basics needed for smaller users.

Recommendations to other buyers: Have prepared questions for specific demonstration by the software sales department of target areas that are important to you such as vendor management, what the process looks like from traffic through move out and the various ease of use options included. It is very important to understand the service options for continued training and support options to clearly ensure the software offers all you are seeking for your monthly and annual investment management.

Capterra loader

Strong functional platform to handle all day to day property needs

Oct 10, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to add in 3rd party features quickly. Maintenance is extremely strong through this software for tracking technicians, products and expense per unit.

Cons: having to generate crystal reports for leasing prospecting is slow in comparison to onesite nor as functional in my opinion.

Overall: quick and easy use, easy to train new employees and help track our expenses

Yardi is essential for property management

Dec 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Has a lot of tools and nice interface. Essential for the accounting side of things

Cons: Can be laggy and slow. Programming and reports are often off.

Overall: overall no complaintes.

Yardi is perfect!

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the wide range of features offered by Yardi software. You can perform all leasing and manager functions in one site whereas some others you must supplement additional software for those functions.

Cons: The user interface could be updated to a more modern easy to look at layout but its not a big deal overall.

Capterra loader

Yardi review

Nov 13, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Posting money and easy to read ledgers for tentants

Cons: Gpr reports were hard to fix and not easy to correct small mistakes

Overall: Pretty good just hated when it gave me a headache

Really good but sometimes has some problems.

Feb 02, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: With very strong analytic ability, and can pull out different reports within different parameters.

Handle huge data set.

Cons: Not really convenient.

Cannot upload Journal Entries in a bulk and have to change the file name one by one.

A lot of problems happened during posting.

Overall: Easier to get GL, Trial Balance, and other reports.

Easy to use.

Jan 24, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that this product is easy to use and it is easy to find reports.

Cons: -SQL reports cannot be pulled in Chrome

-Cannot reverse charges at property level

Lots of Glitches

Feb 08, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: You can generally figure out how to do the basic functions with little to no training. In theory, it has a lot of useful information for property management.

Cons: Every single time there is an update, data is messed up & takes forever to get it fixed by Yardi. It times out fairly fast & you lose the data you were working on. There seem to be a lot of glitches & it's not always cleat how information is gathered & calculated.

Vendor Response

by Yardi Systems on February 13, 2018

I apologize for the frustrating update experience you have described. Delivering excellent products and services has been Yardi¿s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work to make things right. Please feel free to contact me at your convenience.

Best regards,

Becky Sanvictores
Vice President, Client Services
Office 800.866.1124 x1140
becky.sanvictores@yardi.com

Property Management Made AWESOME!

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great UI that makes it easy to navigate through. Integrates with many companies that will assist with bill pay, utility, concierge etc.

Cons: No real cons to mention. Setting up the interfaces could be a little easier but with all interfaces they take time if you want them done correctly.

Works well for multi family housing

Nov 26, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that AR and AP are quickly accessed from the same screen.

Cons: The constant time outs and error messages after a time out.

Not Suited For Our Program, but Didn't Know It Until We Paid.

Oct 10, 2017
2/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: The customer service is very friendly, but the system itself is just not user-friendly.

Pros: There is a lot of option for functionality, however, if it doesn't get setup correctly, one cannot use said functions easily. Then, has to spend extra time/credits with Yardi to correct the setup.

Cons: There cannot be separate forms for separate properties, which made our program view 10x too much information/form boxes than we needed to. So, there ended up being several empty boxes we just didn't fill in.

Vendor Response

by Yardi Systems on October 19, 2017

Dear Carli,
I apologize for the functionality experience that you have described. Delivering excellent products and services has been Yardi¿s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work to make things right. I will reach out to you, but also feel free to contact me at your convenience.

Does exactly what we need

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Yardi has all the features we need to be successful to run our business. It goes above and beyond the competitors I've seen. Their reporting is robust and accurate.

Cons: I don't love the look and feel of it but you can look past that quickly once you see how powerful it is.

User friendly and easy to navigate through.

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about Yardi is that the software is easy to navigate through. I have used Yardi, E-Site, and ResMan and I would have to say that Yardi and ResMan are probably my most favorite ones to use.

Cons: One thing that I like least about Yardi is that there is no way to upload invoices to keep track of what has been paid or not.

Overall: My overall experience with Yardi Voyager has been great. It is very simple to use and I like programs that I use daily to be as simple as possible. It just helps make my busy daily schedule less complicated.

We use it as our accounting software and system of record for leases.

Jul 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: There are a lot of controls in place that enable us to maintain it as a single source of the truth. There are a lot of useful reports that are pretty easy to navigate.

Cons: There are almost too many ways to set things up. As we start to implement additional software that feeds off yardi data, the flexibility of the software actually poses a challenge in integrating with other softwares. It would be helpful to have a recommended way of entering key lease provisions.

In 2006 this would have been great!

Apr 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It is very easy to process payments and to have multiple properties Adding different kinds of payments such as parking or other fees

Cons: Poor UI If we hadnt progressed at all technologically then this would be a great platform to use. Hard to search residents

Industry standard accounting platform. Slow upgrade path makes software feel a decade old

Mar 16, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Software is consistent. Don't expect new updates to break the software. Software is great if you do Commercial and Retail management. Not the best for student housing.

Cons: Software is slow. Loading reports takes a long time. Learning the software is not easy for staff, especially as software is pretty counter-intuitive.

Overall: Software works really well if you spend the time to learn it. Yardi is robust and has a lot of features. Learning curve is pretty steep, and not necessarily worth it.

Great Client database software

Oct 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I used this software to manage a large database of clients. I received a day of training and that was more than sufficient to get the hang of Voyager. For our purposes, I was easily able to search clients by first or last name, last 4 of ssn, or even the street they lived on. Was able to upload documents directly into the system and attach them to client profiles, which cut back on our paper usage and kept us from having to add more filing cabinets.

Pros: -Efficient -Easy to learn, easy to use -Reliable

Cons: Interface can get clogged up with open windows. Sometimes when you click to open a link the page will open in the background and you will not notice. Not a big deal maybe just something to work on for the next software update.

Recommendations to other buyers: If you need help managing your client database and would like to save money on paper and office space storing files than this is the perfect software for you. I have been nothing but happy with it.

Great to Handle Numerous Assets

Jan 21, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Yardi is a great program for handling multiple assets. It's all in one ability to handle tenants and accounting is great.

Cons: It is sometimes difficult to navigate. There are often glitches that require an admin to fix.

Yardi Voyager

Dec 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the you can use automatic receipts and payments to allow process transactions on the go

Cons: When you are setting up it can be complicated but when you contact customers service it all plans out perfectly