# Yardi Voyager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Yardi Voyager the right Lease Management solution for you? Explore 253 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/33832/Yardi-Voyager/reviews --- Yardi Voyager 4.2 (253) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Reviews of Yardi Voyager Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews AC Adir C ManagerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “The platform’s comprehensive features have helped me streamline property management tasks, from accounting to tenant communication. While it took some time to get comfortable with the system, especially with the more complex functions, I’ve found that once you’re familiar with it, Yardi becomes an essential tool for efficient management.“ November 8, 2024 TR Tianne R Property managerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “It crashes all the time, doesn’t update new info at times.“ June 2, 2026 NW Nicole W Assistant ManagerCommercial Real Estate, 51 - 200 employeesUsed the software for: 6-12 months. “Reports are easy to find and I love being able to pull them as Excel spreadsheets so I can tailor them to my liking.“ February 17, 2026 RD Ruth D Property ManagementReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “It’s hard to navigate for beginners and takes a while to understand.“ April 14, 2026 TR Tianne R Property managerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “The dashboard makes it easy to see how many tenants and work orders there are.“ June 2, 2026 GH Gloria H Leasing AgentReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “Some of the information and statistics aren't accurate so I always try to double check important data.“ October 10, 2025 AC Adir C ManagerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “Its an all in one platform is efficient, combining property management, accounting, and leasing in one place.“ November 8, 2024 CD Clemente D Senior Property AccountantAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “A lot of processes included many redundant steps. If we did have an issue with how“ February 19, 2025 ## Showing most helpful reviews Showing 1-25 of 253 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jasmin K. Consultant Information Technology and Services Used the software for: 2+ years ### "Yardi Voyager - One of best Property management tool" November 14, 2022 4.0 \- Reporting analytics are standardize and can be customized- Menu set, Functionalities can be customized and further enhanced- Easy to use Interface and system navigation Pros \- Easy of use- Useful Functionality- Easy to use Navigation- Good Product support- Product enhancement and customizations Cons \- Sometimes performance issue- Not suited for small enterprise Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/) Reason for choosing Yardi Voyager \- Good Product support- Customization- User friendly Review Source KH Kathleen H. EVP Finance Real Estate Used the software for: 2+ years ### "Great ERP for large organizations" February 13, 2025 4.0 My experience overall with Yardi is good. Just understand what you are paying for and make sure your business is large enough to 'need' a package like this. Pros Robust program that offers a lot of ability for customization. Cons It is a bit too robust for small and mid-market companies who don't have the ability to pay for the required customization. Switched from [MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/) We needed something more robust and MRI was not giving us the features we needed. Review Source Response from Yardi Systems June 8, 2026 Thank you for your input, which is valuable to the Voyager team. You may wish to explore Yardi Breeze as an option for property management and accounting. TT Tina T. Property Manager Real Estate Used the software for: 2+ years ### "Yardi Voyager" October 17, 2024 3.0 Yardi is a great program to use once you know how everything works and where it is located. Pros It was a huge step up from the previous software our company used. Functional. I liked the dashboard. Cons Everything was not under one main "house" program. Yardi (main program) and Rent Cafe/CRM (leasing). While they talk to each other, it was frustrating to have more than one program to use. Also, it took several months to truly get acclimated to using Yardi. Review Source JB Jesse B. Sr. Business Systems Analyst Information Technology and Services Used the software for: 2+ years ### "Powerful property management software" July 8, 2021 5.0 Overall, my experience with Yardi Voyager has been positive. Pros Yardi Voyager is an end-to-end solution for property management. From the end-user apartment application process to utilizing the inventory module, Yardi Voyager provides a solution for managing units and tenants that is so much better than previous software we've used. Cons Portions of Yardi are considered "more important", so their developers focus on upgrading certain features, while letting other useful objects deprecate. Alternatives considered [StarRez](https://www.capterra.com/p/159606/StarRez/) Reason for choosing Yardi Voyager StarRez rents"beds" rather than units. It wouldn't have been a good fit. Review Source JE Jennifer E. Corporate Accountant Real Estate Used the software for: 2+ years ### "Yardi works great for our needs." March 6, 2024 5.0 Overall, we are very happy with our decision to go with Yardi software and will continue to stay with the product in the future for years to come. It fits our individual needs and we see it growing as we will in the future. Pros Yardi is great for our property management and leasing team. Cons Yardi customer services seems to be understaffed. Switched from [Timber](https://www.capterra.com/p/160865/Timber/) Timberline did not have what our leasing team needed to perform well. Review Source DK David K. Financial Services Manager Real Estate Used the software for: 2+ years ### "Industry Standard PM Software that declined over time" April 26, 2022 2.0 We ceased using Yardi after many years, primarily due to the outrageous costs and at the end horrible customer support. They "a-la-carte" every module and the functions within each module can be limited unless you license everything. The main reason was we could not get customer/technical support. Support emails would go unanswered, phone numbers disconnected or unanswered. Their management team would get involved and still nothing would be responded to or helped. Pros User interface was easy to understand and use. You could create your own customized reports. Cons That is a long list. Rent Cafe (tenant portal) never worked right for our tenants. You could never get two different reports to give you the same answer. Not nearly enough automation options for day to day functions. The primary con was little to no customer/technical support. Even the numbers on their "Support" site were either disconnected or unanswered. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Yardi Voyager We choose AppFolio. Outstanding customer support, great owner/tenant portals, more streamlined and automated processes. They also don't nickel dime you for every function and every module. Review Source TG Tiffany G. Marketing Director Real Estate Used the software for: 2+ years ### "Robust, but clunky" December 24, 2023 4.0 Pros So many tools and resources are available and the data/reporting is extensive. Cons The interface is old fashioned and can be difficult to navigate. Alternatives considered [Entrata](https://www.capterra.com/p/20372/Entrata/) Reason for choosing Yardi Voyager Partnerships for other yardi products enticed us Review Source CK Cheryl K. Property Manager Real Estate Used the software for: 1-2 years ### "Yardi is the best!" April 3, 2025 5.0 Overall experience is good, I do like their upgrades, and there IT communicates very clearly when needing help. Pros This software was the easiest property management software I have ever used. Cons It does take a while to get to the specific location that you want to get to, but the software is so easy it will get you to your right destination every time. Review Source Response from Yardi Systems June 8, 2026 Thank you for taking the time to provide a review. Voyager is designed with user-friendliness in mind and the team is pleased to know it's meeting your needs as a property management platform. TF Theresa F. Property Manager Real Estate Used the software for: 1-2 years ### "Yes to Yardi! " July 8, 2025 5.0 Great, user friendly, and great customer service. I have used all versions of Yardi since early 2000's so I am a fan! Pros User friendly, always upgrading to run better with the current technology, and offers zoom training and in person. Cons Very big company, may not have the one on one experience ass other smaller companies have. Its still great! Review Source Response from Yardi Systems June 8, 2026 Thank you for your review. Voyager is designed as a comprehensive platform for property management and we are glad it's meeting your needs. TB Tiaria B. Leasing Consultant Real Estate Used the software for: 1-2 years ### "Complexity meets necessity " February 21, 2025 4.0 Yardi is a very powerful property management tool to keep your community organized, however, it is not as straightforward as it could be. Pros What I like most about Yardi is the ability to document everything from start to finish. The ability to have other systems integrated so you don't have to switch often between sites and dashboards. Cons Yardi is a bit complex. Everything is not clear and any small adjustment of a calculation will send you back to the beginning where I would have to wait after creating a ticket. Review Source Response from Yardi Systems June 8, 2026 Thank you for your input. It's helpful as the Voyager team seeks to enhance the platform's user-friendliness and its value as a property management platform. CD Clemente D. Senior Property Accountant Accounting Used the software for: 1-2 years ### "Yardi Accounting Software" February 19, 2025 4.0 Yardi is a efficient and well placed software. A lot of our issues arose from a hasty and incomplete setup of the software, which led us to run into irreconcilable issues later down the line that would cost too much to resolve with Yardi. Pros There is functionality for any process you may want or need to do. They are willing to schedule meetings if there are any issues that arise. Cons Using it as an accounting software felt like a second consideration. A lot of processes included many redundant steps. If we did have an issue with how Review Source Response from Yardi Systems June 8, 2026 Thank you for your input, which is helpful as the Voyager team strives to enhance the platform's value as a comprehensive property management and accounting platform. VR Verified Reviewer VP, Marketing and Training Real Estate Used the software for: 2+ years ### "The gold standard of property management softwares" December 30, 2024 4.0 Pros Honestly I've been using it so long it's difficult to be that objective about it anymore, but I guess it's just the OG of property management software. It has some weird workflows in older versions but you get used to it. Cons Sometimes it's not very user friendly. Sometimes it's overly customized to the customer and there is a wish for more standardization so we can work together for better training and resource materials instead of having to write them all yourself as the customer. Review Source NS Nicole S. Asset Manager Real Estate Used the software for: 1-2 years ### "Very happy with Yardi Voyager" August 28, 2024 5.0 Overall Yardi is a great value and essential part of our business. Pros Yardi is best for our company because of the data integration and how multiple users can access everything. Cons There was a learning curve on running reports and a couple employees required additional training. Review Source OK Obaid K. Manager Real Estate Used the software for: 2+ years ### "Yardi is ok, has not changed in decades" August 6, 2024 3.0 Yardi is what I first used when I got into the industry and it has remained the same. I do not like their CRM system though, it is not leasing agent user friendly Pros the occupancy and lease percentage on the dashboard Cons the leasing process, it was ok but not as efficient as other software Review Source PW Paul W. Consultant Construction Used the software for: 2+ years ### "Yard Voyager: A Must See Product" May 17, 2018 4.0 If you're shopping for property management software, then, even if you're a small firm now, Yardi should be on your consideration list. You are planning to grow, right? It will be a selling point if you prospective clients that you use Yardi. Pros During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances are you already know all about Yardi, because many institutional owners require that their managers use Yardi. If you aspire to manage institutionally-owned ("investment grade") properties one day, then you should take a hard look at Yardi. It is highly competitive cost and feature-wise with its very best competitors. Call Yardi and ask for a demo. At the very least, you will get a taste of what top-of-the-line property management software looks like. I have recommended Yardi software to my property management clients on many occasions. In all fairness, one size does not fit all in the property management industry, and I have recommended one of Yardi's competitors instead more than once. Cons What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects. Review Source KL Katie L. Property Management Real Estate Used the software for: 2+ years ### "Helps complete task in an organized, timely manner! " February 29, 2024 5.0 Very easy to navigate, beginner friendly and easy to collaborate with others Pros It alerts you to any tasks due, keeps you on tract Cons Charges and payments can task can take over night to sync with other programs Review Source CD Cristil D. Community manager Real Estate Used the software for: 1-2 years ### "Excellent product, but can be difficult to navigate initially " April 27, 2023 5.0 Pros The ease of pulling reports with the actually information I need. Detailed! Cons It was excruciating to learn in the very beginning, but once you get it it’s magical. Review Source VR Verified Reviewer Operations Specialist Used the software for: 2+ years ### "Lots of Glitches" February 8, 2018 3.0 Pros You can generally figure out how to do the basic functions with little to no training. In theory, it has a lot of useful information for property management. Cons Every single time there is an update, data is messed up & takes forever to get it fixed by Yardi. It times out fairly fast & you lose the data you were working on. There seem to be a lot of glitches & it's not always cleat how information is gathered & calculated. Review Source Response from Yardi Systems February 13, 2018 I apologize for the frustrating update experience you have described. Delivering excellent products and services has been Yardi¿s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work to make things right. Please feel free to contact me at your convenience. Best regards, Becky Sanvictores Vice President, Client Services Office 800.866.1124 x1140 becky.sanvictores@yardi.com VR Verified Reviewer Real Estate Services Administrator Commercial Real Estate Used the software for: 2+ years ### "A solid, functional tool " May 2, 2019 4.0 Pros I appreciate the ease in which you can run reports through Yardi and how quickly and dependably the software uploads invoices. It has pretty reliable support features and allows me to do lease administration easily. Cons What I like least about this software is that there isn't a quick way to compare invoices as you are coding unlike other programs that I've used. This can make it challenging to easily open other invoices and see missing recurring payments and ways that similar invoices are coded. It also is frustrating how the pathways and names to different functionalities within the program are different for different users. This can make collaboration confusing when it isn't universally the same for all users. Review Source BL Bryan L. Fund Accountant Real Estate Used the software for: 2+ years ### "It's been an industry leader for so long for good reason" September 20, 2022 4.0 It's our holistic ERP. Thus far it's an industry standard for a reason. Pros Accounting and ledger capabilities are fantastic. Cons Seems they still run into bugs with features that have been around for ages. User menu's aren't very intuitive. A lot of the support will provide steps to fix a problem without really understanding what the function does or why it has to be done - troublesome when you get into fixes that require several screens and complex process. Review Source CW Collin W. Community Manager Real Estate Used the software for: 6-12 months ### "What year is it??" October 10, 2023 1.0 Frustrating and confusing. Pros Does it do what you need it to do? Yes. I suppose. At some point. Cons This software is the most out-of-date, convoluted, redundant, and time-consuming tool I have ever been tasked with using. Very little about this interface is streamlined and simple tasks that should take 1 click, takes 10. Those clicks = TIME. Glitches regularly without warning and I often lose what I'm working on, having to start over. The overall look of Yardi looks like it was packaged in with the first roll-out of Windows 97. There are FAR better property management software systems out there (looking at you, Entrata) and anyone who says things like "I didn't have a problem" are people who likely haven't used any other program seeing how far-reaching Yardi is in the industry. Review Source VR Verified Reviewer Senior Property Manager Investment Management Used the software for: 1-2 years ### "Yardi Voyager" October 11, 2018 5.0 The onboarding was awful. I wanted to cancel the conrqctnhalfway through and we were actually upgrading from an old Yardi platform, not another software. Once getting through that though it is a truly phenomenal product. Pros Capabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do. Cons The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors. Review Source VR Verified Reviewer Leasing Professional Real Estate Used the software for: 2+ years ### "Yard is very helpful, and typically easy to use and navigate." February 7, 2018 5.0 Pros I use yardi everyday for resident records, and I like the amount of information that can be easily imported and edited and the memo finction is very useful. Cons Yardi can be a slow, especially while running reports. It is not always user friendly when Simone is waiting for you to pull up information. Seems to loose saved information, I also wish it would help prevent duplicate entries for prospects by pulling from a variety of fields. Review Source TB Tonya B. Information Systems Administrator Real Estate Used the software for: 2+ years ### "You don't know what you don't know - until you know." September 6, 2022 5.0 Our company has used Yardi Voyager for 5+ years. For a short time, we did venture out to try another product, but it wasn't even a year before we were back to Yardi. All the systems talk and coordinate with billing and it just makes sense to have all products together vs using many different programs for the same goal. Pros While the systems are complex, with a little training, you will soon see how straightforward they are. The training program (Aspire) is my current favorite, followed by Senior IQ which is a complete dashboard of clinical, sales, and/or financial key indicators. Cons The back-end data is often hard to access because there are so many tables, but Yardi is consistently making improvements to get that data available (such as their product Senior IQ). Review Source LD Leonardo D. leasing Real Estate Used the software for: 2+ years ### "Yardi, the property management lifesaver" September 20, 2022 4.0 Overall, Yardi makes my life easier at work because I have access to all of my tenants profiles and whenever I need something, I get the information quickly and in an organized manner. Pros It organizes entire portfolios and sensitive information from clients on a safe, user-friendly platform. Cons There is a lot of loading time and buffering, some times takes long for things to open up when clicking them. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.