# Yardi Voyager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Yardi Voyager the right Lease Management solution for you? Explore 252 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/33832/Yardi-Voyager/reviews --- Yardi Voyager 4.2 (252) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Reviews of Yardi Voyager Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews AC Adir C ManagerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “The platform’s comprehensive features have helped me streamline property management tasks, from accounting to tenant communication. While it took some time to get comfortable with the system, especially with the more complex functions, I’ve found that once you’re familiar with it, Yardi becomes an essential tool for efficient management.“ November 8, 2024 RD Ruth D Property ManagementReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “It’s hard to navigate for beginners and takes a while to understand.“ April 14, 2026 NW Nicole W Assistant ManagerCommercial Real Estate, 51 - 200 employeesUsed the software for: 6-12 months. “Reports are easy to find and I love being able to pull them as Excel spreadsheets so I can tailor them to my liking.“ February 17, 2026 GH Gloria H Leasing AgentReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “Some of the information and statistics aren't accurate so I always try to double check important data.“ October 10, 2025 AC Adir C ManagerReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “Its an all in one platform is efficient, combining property management, accounting, and leasing in one place.“ November 8, 2024 CD Clemente D Senior Property AccountantAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “A lot of processes included many redundant steps. If we did have an issue with how“ February 19, 2025 Nishant N Property AdminReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “It's the Best software to use for Property management, easy to add guests, has simplified way of processing applications and also keeps track of rent“ November 19, 2024 JG Jeremy G Assistant Community ManagerReal Estate, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “My least favorite would probably be document management for residents.“ February 14, 2025 ## Showing most helpful reviews Showing 1-25 of 252 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jasmin K. Consultant Information Technology and Services Used the software for: 2+ years ### "Yardi Voyager - One of best Property management tool" November 14, 2022 4.0 \- Reporting analytics are standardize and can be customized- Menu set, Functionalities can be customized and further enhanced- Easy to use Interface and system navigation Pros \- Easy of use- Useful Functionality- Easy to use Navigation- Good Product support- Product enhancement and customizations Cons \- Sometimes performance issue- Not suited for small enterprise Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/) Reason for choosing Yardi Voyager \- Good Product support- Customization- User friendly Review Source KH Kathleen H. EVP Finance Real Estate Used the software for: 2+ years ### "Great ERP for large organizations" February 13, 2025 4.0 My experience overall with Yardi is good. Just understand what you are paying for and make sure your business is large enough to 'need' a package like this. Pros Robust program that offers a lot of ability for customization. Cons It is a bit too robust for small and mid-market companies who don't have the ability to pay for the required customization. Switched from [MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/) We needed something more robust and MRI was not giving us the features we needed. Review Source TT Tina T. Property Manager Real Estate Used the software for: 2+ years ### "Yardi Voyager" October 17, 2024 3.0 Yardi is a great program to use once you know how everything works and where it is located. Pros It was a huge step up from the previous software our company used. Functional. I liked the dashboard. Cons Everything was not under one main "house" program. Yardi (main program) and Rent Cafe/CRM (leasing). While they talk to each other, it was frustrating to have more than one program to use. Also, it took several months to truly get acclimated to using Yardi. Review Source JB Jesse B. Sr. Business Systems Analyst Information Technology and Services Used the software for: 2+ years ### "Powerful property management software" July 8, 2021 5.0 Overall, my experience with has been positive. Pros is an end-to-end solution for property management. From the end-user apartment application process to utilizing the inventory module, Yardi Voyager provides a solution for managing units and tenants that is so much better than previous software we've used. Cons Portions of Yardi are considered "more important", so their developers focus on upgrading certain features, while letting other useful objects deprecate. Alternatives considered [StarRez](https://www.capterra.com/p/159606/StarRez/) Reason for choosing Yardi Voyager StarRez rents"beds" rather than units. It wouldn't have been a good fit. Review Source JE Jennifer E. Corporate Accountant Real Estate Used the software for: 2+ years ### "Yardi works great for our needs." March 6, 2024 5.0 Overall, we are very happy with our decision to go with Yardi software and will continue to stay with the product in the future for years to come. It fits our individual needs and we see it growing as we will in the future. Pros Yardi is great for our property management and leasing team. Cons Yardi customer services seems to be understaffed. Switched from [Timber](https://www.capterra.com/p/160865/Timber/) Timberline did not have what our leasing team needed to perform well. Review Source DK David K. Financial Services Manager Real Estate Used the software for: 2+ years ### "Industry Standard PM Software that declined over time" April 26, 2022 2.0 We ceased using Yardi after many years, primarily due to the outrageous costs and at the end horrible customer support. They "a-la-carte" every module and the functions within each module can be limited unless you license everything. The main reason was we could not get customer/technical support. Support emails would go unanswered, phone numbers disconnected or unanswered. Their management team would get involved and still nothing would be responded to or helped. Pros User interface was easy to understand and use. You could create your own customized reports. Cons That is a long list. Rent Cafe (tenant portal) never worked right for our tenants. You could never get two different reports to give you the same answer. Not nearly enough automation options for day to day functions. The primary con was little to no customer/technical support. Even the numbers on their "Support" site were either disconnected or unanswered. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Yardi Voyager We choose AppFolio. Outstanding customer support, great owner/tenant portals, more streamlined and automated processes. They also don't nickel dime you for every function and every module. Review Source TG Tiffany G. Marketing Director Real Estate Used the software for: 2+ years ### "Robust, but clunky" December 24, 2023 4.0 Pros So many tools and resources are available and the data/reporting is extensive. Cons The interface is old fashioned and can be difficult to navigate. Alternatives considered [Entrata](https://www.capterra.com/p/20372/Entrata/) Reason for choosing Yardi Voyager Partnerships for other yardi products enticed us Review Source CK Cheryl K. Property Manager Real Estate Used the software for: 1-2 years ### "Yardi is the best!" April 3, 2025 5.0 Overall experience is good, I do like their upgrades, and there IT communicates very clearly when needing help. Pros This software was the easiest property management software I have ever used. Cons It does take a while to get to the specific location that you want to get to, but the software is so easy it will get you to your right destination every time. Review Source AC Adir C. Manager Real Estate Used the software for: 2+ years ### "Powerful but Complex Property Management Software" November 8, 2024 4.0 My experience with has been positive. The platform’s comprehensive features have helped me streamline property management tasks, from accounting to tenant communication. While it took some time to get comfortable with the system, especially with the more complex functions, I’ve found that once you’re familiar with it, Yardi becomes an essential tool for efficient management. A few processes still feel a bit manual, but it’s been a strong asset for handling our day to day operations. Pros Its an all in one platform is efficient, combining property management, accounting, and leasing in one place. The customizable dashboards and reporting tools are great for insights, and its scalability makes it adaptable for any portfolio size. Cons The biggest downside to is its complexity, it has a steep learning curve, especially for new users. Setting up customizations can be time consuming, and some tasks feel overly manual or require additional modules. Review Source TB Tiaria B. Leasing Consultant Real Estate Used the software for: 1-2 years ### "Complexity meets necessity " February 21, 2025 4.0 Yardi is a very powerful property management tool to keep your community organized, however, it is not as straightforward as it could be. Pros What I like most about Yardi is the ability to document everything from start to finish. The ability to have other systems integrated so you don't have to switch often between sites and dashboards. Cons Yardi is a bit complex. Everything is not clear and any small adjustment of a calculation will send you back to the beginning where I would have to wait after creating a ticket. Review Source JG Jeremy G. Assistant Community Manager Real Estate Used the software for: 1-2 years ### "Yardi is Pretty Decent Overall" February 14, 2025 4.0 My overall experience has been positive. While it is not the most user friendly software that I have used, there is good training available for it and once you know what you are doing it becomes easier. I am usually able to find the answer if I don't know where to look for something or a process. Pros I like it for posting charges and revising ledgers. I enjoy how the ledger is set up and easy to read. Cons My least favorite would probably be document management for residents. I have seen it laid out easier. Review Source VR Verified Reviewer Property Admin Real Estate Used the software for: 1-2 years ### "Best property Management Software" November 19, 2024 5.0 Easy access, really awesome software to work with Pros It's the Best software to use for Property management, easy to add guests, has simplified way of processing applications and also keeps track of rent Cons the tab session expires really fast, sometime glitches to much Review Source JC Justice C. Property Manager Real Estate Used the software for: 1-2 years ### "Yardi Voyager" August 16, 2024 5.0 Overall I would prefer over Yardi Breeze. Pros is the best property management software for bigger portfolios, I like how much detail has gone into the build of this software program. Cons can sometime be non-user friendly just with how much you can do on the platform. Review Source TM Tammy M. Building Admin. Consumer Services Used the software for: 2+ years ### "Yardi Voyager one of the greatest programs ever" June 13, 2024 5.0 Many years using this program I just loved it when I moved to differ3ent company we still use it. Pros The ease to work your way through the program. Finding the sections you want to open quickly. Ease to learn. Very simple, not a hard to use program and everything in one place. I love it. Cons There are area's that I can not get into as they are not for my usage but they are there for the ones that need it. Review Source PW Paul W. Consultant Construction Used the software for: 2+ years ### "Yard Voyager: A Must See Product" May 17, 2018 4.0 If you're shopping for property management software, then, even if you're a small firm now, Yardi should be on your consideration list. You are planning to grow, right? It will be a selling point if you prospective clients that you use Yardi. Pros During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances are you already know all about Yardi, because many institutional owners require that their managers use Yardi. If you aspire to manage institutionally-owned ("investment grade") properties one day, then you should take a hard look at Yardi. It is highly competitive cost and feature-wise with its very best competitors. Call Yardi and ask for a demo. At the very least, you will get a taste of what top-of-the-line property management software looks like. I have recommended Yardi software to my property management clients on many occasions. In all fairness, one size does not fit all in the property management industry, and I have recommended one of Yardi's competitors instead more than once. Cons What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects. Review Source KL Katie L. Property Management Real Estate Used the software for: 2+ years ### "Helps complete task in an organized, timely manner! " February 29, 2024 5.0 Very easy to navigate, beginner friendly and easy to collaborate with others Pros It alerts you to any tasks due, keeps you on tract Cons Charges and payments can task can take over night to sync with other programs Review Source KP Karla P. Assistant Business Manager Real Estate Used the software for: 2+ years ### "User Friendly" August 10, 2023 5.0 Once you use it you start to get used to trying to find reports you need. Pros Once you learn how to use it it like any other management program. Cons It's hard to figure out how to pull reports, someone has to teach you. Review Source SN Samantha N. Sales Manager Real Estate Used the software for: 2+ years ### "Best Property Management Software Available. Period." December 9, 2019 5.0 is the most professional and functional property management software available. Although a little pricey, your business will thank you for it by running so much smoother. Pros Yardi has the most functions out of any property management software on the market. You can easily see your day/week/month on the home screen and know how many appointments your office has. You can easily see what amenities each unit has individually, which helps when tracking market price increases and quickly being able to justify them to tenants/higher ups. You are able to run any type of report you can dream of; has you covered. Cons Yardi is not able to be used if the internet is down. This is inconvenient if you have an unreliable internet connection. Also, the Yardi server is often down and it is hard to get ahold of customer service. So, it feels like when your internet is working just fine, Yardi's server isn't. And vice versa. Additionally, it is a little difficult to train new users on ; once they get it, they can really take off! But, in that beginner start up, there are often a lot of errors made and you can't delete duplicate guest cards and such. Review Source JA Jennifer A. Property Manager Real Estate Used the software for: 1-2 years ### "A valuable tool to manage all of your rental properties all in one place. Great for many units." May 24, 2018 5.0 Against all other rental property softwares, this is the most diverse. You can literally use it from everything to commercial, residential and hospice type environments. It is also really great because most people that have worked in the rental property industry are familiar with the program which makes training new hires a lot easier. Pros This is a great way to manage every part of your rental property aspects all in one place. is extremely helpful in implementing payments to accounts and many more features. There is a reason that Yardi is one of the most popular rental software tools out there. They make handling everything simple and easy. Yardi Voyager specifically is good against multi platform rentals. It's like the big boy of rental tools. Once you have it all configured you'll never use anything else. It will help you with quotes on your new move ins, your lease expirations, your work orders for your maintenance people, it will also help with your occupancy, your vacancy and your foot traffic in your property. There are a lot of reports that you can generate to gauge how you are doing financially in the business as well. Yardi Voyager is an extremely useful tool. Cons The only con that I have about the program is that some of the functions that are incredibly useful, can be a bit difficult to configure and set up. Luckily though, any time I've struggled all I've had to do was contact customer support and they literally were able to help me step by step. Very very useful. Review Source TK Trisha K. Managing Director Investment Management Used the software for: 2+ years ### "Yardi power user" March 28, 2023 5.0 It has been a positive experience and great customer service. Someone is always available to us and can help us after hours. Pros The way we can do distributions so quicky using the Investment Management module. Cons processing times can be slow if too many people are in Yardi at the same time. Review Source JH Jeremy H. Leasing Consultant Real Estate Used the software for: 2+ years ### "Our go-to apartment management software" December 5, 2019 5.0 Yardi has SO MUCH functionality, a lot of which I will not even be able to scratch the surface of. I use this on a daily basis and can easily navigate to where I need to go. Customer service is fantastic and resolves problems very quickly. The UI is starting to feel dates and I feel like a lot of the tabs, and ways to search in the software can be condensed down to be less intimidating to new users. Pros Fairly easy to navigate, lots of different ways to get to where you need to go. Plenty of additional integration with other software (RealPage, Knock, BlueMoon, RentCafe) That will automatically pull information for guest cards, and resident profile. Seemingly infinite customization for different use cases so that you can tailor and tweak your Yardi experience to be exactly what you need. Cons Inability to delete guest cards that are duplicates or errors. Not being able to delete roommates in guest cards/resident profiles if they are their because of an error. Sometimes takes a really long time to pull pricing from an outside source like YieldStar Review Source VR Verified Reviewer Software and Operations Manager Real Estate Used the software for: 2+ years ### "Great All-in-One System" June 1, 2020 5.0 Pros This system integrates with a lot of different software's so that you can have everything feed into 1 main place. Cons Can be challenging at first to use, especially if coming from a different PM database. However, it is built out with a lot of different features that provides a lot of different reports. Review Source VR Verified Reviewer Property Manager Commercial Real Estate Used the software for: 2+ years ### "I've used Yardi for years for property management and accounting. It's the best product out there." July 9, 2018 4.0 This software made my company's processes much more streamlined and effective. It created a team functionality allowing more people to work together than before. Pros I like that the software can be customized to your needs. There are several options for add ons that you can choose to use or not. There's also a ton of training from full conferences to webinars. Cons When usage is high, the system can run slowly. This generally happens around the first and last days of the month. Review Source VR Verified Reviewer IT Director Real Estate Used the software for: 2+ years ### "Solid but rigid" June 18, 2020 4.0 This is a complete product that handles ads aspects of property management well. Pros Features are strong and very solid, accounting functionality is very strong as well as are the customer information store features. Cons It’s rigid and difficult to get raw data out of the database. Customizations to access data in the format you may need can be very expensive and difficult to have created. Review Source LS Latoia S. Community manager Real Estate Used the software for: 2+ years ### "Great software" July 27, 2023 5.0 Pros I love the reporting. It pulls everything so easily. Cons Not being able to send text messages from the software Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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