# Yardi Voyager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Yardi Voyager the right Real Estate Property Management solution for you? Explore 253 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/33832/Yardi-Voyager/reviews --- Yardi Voyager 4.2 (253) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Reviews of Yardi Voyager Ease of use 3.9 Customer Service 4.0 ## Pros and Cons in Reviews Robust customizable reporting tools 77% positive reviews out of 60 Most reviewers describe reporting as highly detailed, flexible, and easy to tailor for diverse business requirements. Nicole W Assistant Manager, 51 - 200 employees. "Reports are easy to find and I love being able to pull them as Excel spreadsheets so I can tailor them to my liking." Inconsistent and slow customer support 47% negative reviews out of 47 Most reviewers indicate customer support is difficult to reach, slow to resolve problems, and lacks consistent follow-through. Comprehensive property management platform 90% positive reviews out of 41 Most users report property management covers all operational needs, centralizes data, and streamlines complex workflows efficiently. Nishant N Property Admin, 51 - 200 employees. "It's the Best software to use for Property management, easy to add guests, has simplified way of processing applications and also keeps track of rent" Frequent technical glitches and errors 94% negative reviews out of 35 Most users report bugs and issues cause crashes, data loss, confusing errors, and disrupt daily property management tasks. Collin W Community Manager, 501 - 1,000 employees. "Glitches regularly without warning and I often lose what I'm working on, having to start over. " ## Showing most helpful reviews Showing 1-25 of 253 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jasmin K. Consultant Information Technology and Services Used the software for: 2+ years ### "Yardi Voyager - One of best Property management tool" November 14, 2022 4.0 \- Reporting analytics are standardize and can be customized- Menu set, Functionalities can be customized and further enhanced- Easy to use Interface and system navigation Pros \- Easy of use- Useful Functionality- Easy to use Navigation- Good Product support- Product enhancement and customizations Cons \- Sometimes performance issue- Not suited for small enterprise Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/) Reason for choosing Yardi Voyager \- Good Product support- Customization- User friendly Review Source KH Kathleen H. EVP Finance Real Estate Used the software for: 2+ years ### "Great ERP for large organizations" February 13, 2025 4.0 My experience overall with Yardi is good. Just understand what you are paying for and make sure your business is large enough to 'need' a package like this. Pros Robust program that offers a lot of ability for customization. Cons It is a bit too robust for small and mid-market companies who don't have the ability to pay for the required customization. Switched from [MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/) We needed something more robust and MRI was not giving us the features we needed. Review Source Response from Yardi Systems June 8, 2026 Thank you for your input, which is valuable to the Voyager team. You may wish to explore Yardi Breeze as an option for property management and accounting. TT Tina T. Property Manager Real Estate Used the software for: 2+ years ### "Yardi Voyager" October 17, 2024 3.0 Yardi is a great program to use once you know how everything works and where it is located. Pros It was a huge step up from the previous software our company used. Functional. I liked the dashboard. Cons Everything was not under one main "house" program. Yardi (main program) and Rent Cafe/CRM (leasing). While they talk to each other, it was frustrating to have more than one program to use. Also, it took several months to truly get acclimated to using Yardi. Review Source JB Jesse B. Sr. Business Systems Analyst Information Technology and Services Used the software for: 2+ years ### "Powerful property management software" July 8, 2021 5.0 Overall, my experience with Yardi Voyager has been positive. Pros Yardi Voyager is an end-to-end solution for property management. From the end-user apartment application process to utilizing the inventory module, Yardi Voyager provides a solution for managing units and tenants that is so much better than previous software we've used. Cons Portions of Yardi are considered "more important", so their developers focus on upgrading certain features, while letting other useful objects deprecate. Alternatives considered [StarRez](https://www.capterra.com/p/159606/StarRez/) Reason for choosing Yardi Voyager StarRez rents"beds" rather than units. It wouldn't have been a good fit. Review Source JE Jennifer E. Corporate Accountant Real Estate Used the software for: 2+ years ### "Yardi works great for our needs." March 6, 2024 5.0 Overall, we are very happy with our decision to go with Yardi software and will continue to stay with the product in the future for years to come. It fits our individual needs and we see it growing as we will in the future. Pros Yardi is great for our property management and leasing team. Cons Yardi customer services seems to be understaffed. Switched from [Timber](https://www.capterra.com/p/160865/Timber/) Timberline did not have what our leasing team needed to perform well. Review Source DK David K. Financial Services Manager Real Estate Used the software for: 2+ years ### "Industry Standard PM Software that declined over time" April 26, 2022 2.0 We ceased using Yardi after many years, primarily due to the outrageous costs and at the end horrible customer support. They "a-la-carte" every module and the functions within each module can be limited unless you license everything. The main reason was we could not get customer/technical support. Support emails would go unanswered, phone numbers disconnected or unanswered. Their management team would get involved and still nothing would be responded to or helped. Pros User interface was easy to understand and use. You could create your own customized reports. Cons That is a long list. Rent Cafe (tenant portal) never worked right for our tenants. You could never get two different reports to give you the same answer. Not nearly enough automation options for day to day functions. The primary con was little to no customer/technical support. Even the numbers on their "Support" site were either disconnected or unanswered. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Yardi Voyager We choose AppFolio. Outstanding customer support, great owner/tenant portals, more streamlined and automated processes. They also don't nickel dime you for every function and every module. Review Source TG Tiffany G. Marketing Director Real Estate Used the software for: 2+ years ### "Robust, but clunky" December 24, 2023 4.0 Pros So many tools and resources are available and the data/reporting is extensive. Cons The interface is old fashioned and can be difficult to navigate. Alternatives considered [Entrata](https://www.capterra.com/p/20372/Entrata/) Reason for choosing Yardi Voyager Partnerships for other yardi products enticed us Review Source TF Theresa F. Property Manager Real Estate Used the software for: 1-2 years ### "Yes to Yardi! " July 8, 2025 5.0 Great, user friendly, and great customer service. I have used all versions of Yardi since early 2000's so I am a fan! Pros User friendly, always upgrading to run better with the current technology, and offers zoom training and in person. Cons Very big company, may not have the one on one experience ass other smaller companies have. Its still great! Review Source Response from Yardi Systems June 8, 2026 Thank you for your review. Voyager is designed as a comprehensive platform for property management and we are glad it's meeting your needs. TB Tiaria B. Leasing Consultant Real Estate Used the software for: 1-2 years ### "Complexity meets necessity " February 21, 2025 4.0 Yardi is a very powerful property management tool to keep your community organized, however, it is not as straightforward as it could be. Pros What I like most about Yardi is the ability to document everything from start to finish. The ability to have other systems integrated so you don't have to switch often between sites and dashboards. Cons Yardi is a bit complex. Everything is not clear and any small adjustment of a calculation will send you back to the beginning where I would have to wait after creating a ticket. Review Source Response from Yardi Systems June 8, 2026 Thank you for your input. It's helpful as the Voyager team seeks to enhance the platform's user-friendliness and its value as a property management platform. AC Adir C. Manager Real Estate Used the software for: 2+ years ### "Powerful but Complex Property Management Software" November 8, 2024 4.0 My experience with Yardi Voyager has been positive. The platform’s comprehensive features have helped me streamline property management tasks, from accounting to tenant communication. While it took some time to get comfortable with the system, especially with the more complex functions, I’ve found that once you’re familiar with it, Yardi becomes an essential tool for efficient management. A few processes still feel a bit manual, but it’s been a strong asset for handling our day to day operations. Pros Its an all in one platform is efficient, combining property management, accounting, and leasing in one place. The customizable dashboards and reporting tools are great for insights, and its scalability makes it adaptable for any portfolio size. Cons The biggest downside to Yardi Voyager is its complexity, it has a steep learning curve, especially for new users. Setting up customizations can be time consuming, and some tasks feel overly manual or require additional modules. Review Source CD Clemente D. Senior Property Accountant Accounting Used the software for: 1-2 years ### "Yardi Accounting Software" February 19, 2025 4.0 Yardi is a efficient and well placed software. A lot of our issues arose from a hasty and incomplete setup of the software, which led us to run into irreconcilable issues later down the line that would cost too much to resolve with Yardi. Pros There is functionality for any process you may want or need to do. They are willing to schedule meetings if there are any issues that arise. Cons Using it as an accounting software felt like a second consideration. A lot of processes included many redundant steps. If we did have an issue with how Review Source Response from Yardi Systems June 8, 2026 Thank you for your input, which is helpful as the Voyager team strives to enhance the platform's value as a comprehensive property management and accounting platform. VR Verified Reviewer Property Admin Real Estate Used the software for: 1-2 years ### "Best property Management Software" November 19, 2024 5.0 Easy access, really awesome software to work with Pros It's the Best software to use for Property management, easy to add guests, has simplified way of processing applications and also keeps track of rent Cons the tab session expires really fast, sometime glitches to much Review Source JC Justice C. Property Manager Real Estate Used the software for: 1-2 years ### "Yardi Voyager" August 16, 2024 5.0 Overall I would prefer Yardi Voyager over Yardi Breeze. Pros Yardi Voyager is the best property management software for bigger portfolios, I like how much detail has gone into the build of this software program. Cons Yardi Voyager can sometime be non-user friendly just with how much you can do on the platform. Review Source SF Shannon F. Operations Manager Real Estate Used the software for: 2+ years ### "Yardi Makes Residential Property Management a Breeze" January 3, 2024 5.0 I enjoy how Yardi has been designed and how easily it can be navigated. It is very user friendly. Pros I enjoy different ways to pull up information so that I can easily tailor it to my needs. Cons It can be slow to pull up information during major accounting deadlines. IE rent day, or around the end of the month when the rent is being posted. We have also had problems having our third party tenant portal integrate with Yardi with it comes to Tenant Promotion function. I do have a ticket in and they are researching the problem. Tech support is quite good at times, but I find that they do not look at the documents that were uploaded on help tickets and we waste time going back and forth when all the information was provided at the beginning. Reason for choosing Yardi Voyager I was not involved in this as our client chose it for us to use. Review Source KH Karen H. Corporate Controller Real Estate Used the software for: 2+ years ### "Yardi for financial reporting" February 13, 2023 4.0 I am very happy with Yardi Voyager. I can find what I need relatively easily. The chart of accounts is easy to create and the custom reporting is helpful in disseminating information to particular users. Pros My favourite feature of Yardi is the ability to drill down to the original transaction to see how it was coded and the associated PO and invoice, if applicable. The amount of detail that can be found with relative ease is very helpful in creating financial reports. Cons The inventory management module is lacking and can be drastically improved. We have made it work for what we need, but I'd like to see some improvements in the module. Review Source TM Tammy M. Building Admin. Consumer Services Used the software for: 2+ years ### "Yardi Voyager one of the greatest programs ever" June 13, 2024 5.0 Many years using this program I just loved it when I moved to differ3ent company we still use it. Pros The ease to work your way through the program. Finding the sections you want to open quickly. Ease to learn. Very simple, not a hard to use program and everything in one place. I love it. Cons There are area's that I can not get into as they are not for my usage but they are there for the ones that need it. Review Source KP Karla P. Assistant Business Manager Real Estate Used the software for: 2+ years ### "User Friendly" August 10, 2023 5.0 Once you use it you start to get used to trying to find reports you need. Pros Once you learn how to use it it like any other management program. Cons It's hard to figure out how to pull reports, someone has to teach you. Review Source SN Samantha N. Sales Manager Real Estate Used the software for: 2+ years ### "Best Property Management Software Available. Period." December 9, 2019 5.0 Yardi Voyager is the most professional and functional property management software available. Although a little pricey, your business will thank you for it by running so much smoother. Pros Yardi has the most functions out of any property management software on the market. You can easily see your day/week/month on the home screen and know how many appointments your office has. You can easily see what amenities each unit has individually, which helps when tracking market price increases and quickly being able to justify them to tenants/higher ups. You are able to run any type of report you can dream of; Yardi Voyager has you covered. Cons Yardi is not able to be used if the internet is down. This is inconvenient if you have an unreliable internet connection. Also, the Yardi server is often down and it is hard to get ahold of customer service. So, it feels like when your internet is working just fine, Yardi's server isn't. And vice versa. Additionally, it is a little difficult to train new users on Yardi Voyager; once they get it, they can really take off! But, in that beginner start up, there are often a lot of errors made and you can't delete duplicate guest cards and such. Review Source JA Jennifer A. Property Manager Real Estate Used the software for: 1-2 years ### "A valuable tool to manage all of your rental properties all in one place. Great for many units." May 24, 2018 5.0 Against all other rental property softwares, this is the most diverse. You can literally use it from everything to commercial, residential and hospice type environments. It is also really great because most people that have worked in the rental property industry are familiar with the program which makes training new hires a lot easier. Pros This is a great way to manage every part of your rental property aspects all in one place. Yardi Voyager is extremely helpful in implementing payments to accounts and many more features. There is a reason that Yardi is one of the most popular rental software tools out there. They make handling everything simple and easy. Yardi Voyager specifically is good against multi platform rentals. It's like the big boy of rental tools. Once you have it all configured you'll never use anything else. It will help you with quotes on your new move ins, your lease expirations, your work orders for your maintenance people, it will also help with your occupancy, your vacancy and your foot traffic in your property. There are a lot of reports that you can generate to gauge how you are doing financially in the business as well. Yardi Voyager is an extremely useful tool. Cons The only con that I have about the program is that some of the functions that are incredibly useful, can be a bit difficult to configure and set up. Luckily though, any time I've struggled all I've had to do was contact customer support and they literally were able to help me step by step. Very very useful. Review Source TK Trisha K. Managing Director Investment Management Used the software for: 2+ years ### "Yardi power user" March 28, 2023 5.0 It has been a positive experience and great customer service. Someone is always available to us and can help us after hours. Pros The way we can do distributions so quicky using the Investment Management module. Cons processing times can be slow if too many people are in Yardi at the same time. Review Source JH Jeremy H. Leasing Consultant Real Estate Used the software for: 2+ years ### "Our go-to apartment management software" December 5, 2019 5.0 Yardi has SO MUCH functionality, a lot of which I will not even be able to scratch the surface of. I use this on a daily basis and can easily navigate to where I need to go. Customer service is fantastic and resolves problems very quickly. The UI is starting to feel dates and I feel like a lot of the tabs, and ways to search in the software can be condensed down to be less intimidating to new users. Pros Fairly easy to navigate, lots of different ways to get to where you need to go. Plenty of additional integration with other software (RealPage, Knock, BlueMoon, RentCafe) That will automatically pull information for guest cards, and resident profile. Seemingly infinite customization for different use cases so that you can tailor and tweak your Yardi experience to be exactly what you need. Cons Inability to delete guest cards that are duplicates or errors. Not being able to delete roommates in guest cards/resident profiles if they are their because of an error. Sometimes takes a really long time to pull pricing from an outside source like YieldStar Review Source VR Verified Reviewer Software and Operations Manager Real Estate Used the software for: 2+ years ### "Great All-in-One System" June 1, 2020 5.0 Pros This system integrates with a lot of different software's so that you can have everything feed into 1 main place. Cons Can be challenging at first to use, especially if coming from a different PM database. However, it is built out with a lot of different features that provides a lot of different reports. Review Source VR Verified Reviewer Property Manager Commercial Real Estate Used the software for: 2+ years ### "I've used Yardi for years for property management and accounting. It's the best product out there." July 9, 2018 4.0 This software made my company's processes much more streamlined and effective. It created a team functionality allowing more people to work together than before. Pros I like that the software can be customized to your needs. There are several options for add ons that you can choose to use or not. There's also a ton of training from full conferences to webinars. Cons When usage is high, the system can run slowly. This generally happens around the first and last days of the month. Review Source VR Verified Reviewer IT Director Real Estate Used the software for: 2+ years ### "Solid but rigid" June 18, 2020 4.0 This is a complete product that handles ads aspects of property management well. Pros Features are strong and very solid, accounting functionality is very strong as well as are the customer information store features. Cons It’s rigid and difficult to get raw data out of the database. Customizations to access data in the format you may need can be very expensive and difficult to have created. Review Source LS Latoia S. Community manager Real Estate Used the software for: 2+ years ### "Great software" July 27, 2023 5.0 Pros I love the reporting. It pulls everything so easily. Cons Not being able to send text messages from the software Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.