---
title: "Page 2 | Yardi Voyager Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is Yardi Voyager the right Real Estate Property Management solution for you? Explore 257 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/33832/Yardi-Voyager/reviews/?page=2"
page_type: "reviews"
language: "en"
publication_date: "2026-09-30"
---

Yardi Voyager

4.2 (257)

[View alternatives](https://www.capterra.com/p/33832/Yardi-Voyager/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated September 30th, 2026

# Page 2 - Reviews of Yardi Voyager

## Showing most helpful reviews

Showing 26-50 of 257 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Property Manager  
Used the software for: 1-3 years

### "A valuable tool to manage all of your rental properties all in one place. Great for many units."

June 1, 2018

5.0

Against all other rental property softwares, this is the most diverse. You can literally use it from everything to commercial, residential and hospice type environments. It is also really great because most people that have worked in the rental property industry are familiar with the program which makes training new hires a lot easier.

Pros

This is a great way to manage every part of your rental property aspects all in one place. Yardi Voyager is extremely helpful in implementing payments to accounts and many more features. There is a reason that Yardi is one of the most popular rental software tools out there. They make handling everything simple and easy. Yardi Voyager specifically is good against multi platform rentals. It's like the big boy of rental tools. Once you have it all configured you'll never use anything else. It will help you with quotes on your new move ins, your lease expirations, your work orders for your maintenance people, it will also help with your occupancy, your vacancy and your foot traffic in your property. There are a lot of reports that you can generate to gauge how you are doing financially in the business as well. Yardi Voyager is an extremely useful tool.

Cons

The only con that I have about the program is that some of the functions that are incredibly useful, can be a bit difficult to configure and set up. Luckily though, any time I've struggled all I've had to do was contact customer support and they literally were able to help me step by step. Very very useful.

Review Source

Managing Director  
Used the software for: 3-5 years

### "Yardi power user"

March 29, 2023

5.0

It has been a positive experience and great customer service. Someone is always available to us and can help us after hours.

Pros

The way we can do distributions so quicky using the Investment Management module.

Cons

processing times can be slow if too many people are in Yardi at the same time.

Switched from

Functionality is poor

Review Source

Leasing Consultant  
Used the software for: 3-5 years

### "Our go-to apartment management software"

December 9, 2019

5.0

Yardi has SO MUCH functionality, a lot of which I will not even be able to scratch the surface of. I use this on a daily basis and can easily navigate to where I need to go. Customer service is fantastic and resolves problems very quickly. The UI is starting to feel dates and I feel like a lot of the tabs, and ways to search in the software can be condensed down to be less intimidating to new users.

Pros

Fairly easy to navigate, lots of different ways to get to where you need to go. Plenty of additional integration with other software (RealPage, Knock, BlueMoon, RentCafe) That will automatically pull information for guest cards, and resident profile. Seemingly infinite customization for different use cases so that you can tailor and tweak your Yardi experience to be exactly what you need.

Cons

Inability to delete guest cards that are duplicates or errors. Not being able to delete roommates in guest cards/resident profiles if they are their because of an error. Sometimes takes a really long time to pull pricing from an outside source like YieldStar

Review Source

Senior Property Manager  
Used the software for: 1-3 years

### "Yardi Voyager"

October 12, 2018

5.0

The onboarding was awful. I wanted to cancel the conrqctnhalfway through and we were actually upgrading from an old Yardi platform, not another software. Once getting through that though it is a truly phenomenal product.

Pros

Capabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.

Cons

The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.

Review Source

MariAnne T.  
President  
Used the software for: 3-5 years

### "Well known, not bad for affordable sites"

May 21, 2021

3.0

Yardi is popular in the affordable rentals world. They are more flexible with custom reports than other companies, the end user experience is not bad.

Pros

Relatively user-friendly. I was able to create custom reports and our IT Dept was able to work with support to integrate my report with the data needed to eliminate manual monthly commissions reports.

Cons

The cost and the fact that unless you have a dedicated support person you are farmed around a bit before receiving actual help.

Review Source

Steve O.  
Director of Marketing  
Used the software for: 1-3 years

### "Forward Thinking"

October 15, 2022

5.0

I had a very positive experience with Yardi. The product and features were really nice and in line with what I needed as a marketer. They pulled their data sources together thoughtfully which makes the tool nice to use.

Pros

The reporting for marketing is thoughtful and spot on. ROI reporting, cost-per reporting, attribution reporting all really nice features for marketers and operations.

Cons

Yardi in 2019 lacked some of the features that would have made it the go to choice for student properties. Other than that I had a positive Yardi experience.

Review Source

Jeff C.  
Senior Information Systems Engineer  
Used the software for: 3-5 years

### "Our company standard property management software"

August 23, 2018

4.0

I have been doing basic user administration for a couple of years and that process has gotten easier with each upgrade.

Pros

The various modules that cover all parts of our business: commercial, investor relations and multifamily.

Cons

A lot of times we do not see a status bar or any other indicator of the software processing something. Some error messages are vague or very database specific where the average person does not even understand what it means.

Review Source

Lisa F.  
Property Manager  
Used the software for: 3-5 years

### "Super-efficient way to manage your resident accounts"

October 30, 2025

5.0

Yardi makes containing everything about a resident super easy to find and makes the entire process from application to move in and beyond super-efficient. It makes going paperless wonderful! It's ease of obtaining what you are looking for and having everything at your fingertips is such a time saver.

Pros

It was easy to use and everything was in one spot. Made finding everything about your resident simple.

Cons

Sometimes I felt like there were too many steps with things but mostly I enjoyed everything about it.

Review Source

Response from Yardi

June 8, 2026

Thank you for your review. Good to know Voyager is delivering value as an end-to-end platform for property management.

AJ

Andrea J.  
Senior Accountant  
Used the software for: 3-5 years

### "From 7s to 8"

April 28, 2025

5.0

Overall experience is very positive. We currently use Yardi for our A/R, Property Management and Financial Reporting. We started on 7s and we are now preparing to move to Yardi 8.

Pros

The modules work well for our company and multiple departments are able to use the product seamlessly. We are excited to being using Yardi for our CAM reconciliations

Cons

Learning the different aspects of Yardi is time consuming but once you learn it, you can truly see the benefit

Switched from

[MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/)

There are more features in Yardi that met our needs as a commercial manager

Review Source

Response from Yardi

June 8, 2026

Thank you for your review! Voyager is designed as a comprehensive platform for property management and accounting. The team is pleased to know it meets your organization's needs.

Leasing Agent  
Used the software for: 1-3 years

### "Let’s go Yardi!"

August 5, 2025

5.0

I really enjoy Yardi. I miss using it. I now use Entrata and I realize how much I took Yardi for granted haha.

Pros

I like how everything from move ins to move outs and applications is on the dashboard as soon as you log in. You’re not having to hunt for all of it.

Cons

How glitchy it can be. For example if I’m leaving a memo and a resident comes to me and I go back to that memo after 5 minutes of talking to my resident , IT CLOSES OUT!

Switched from

[Entrata](https://www.capterra.com/p/20372/Entrata/)

I didn’t choose the switch. I switched management companies and they don’t utilize Yardi.

Review Source

Response from Yardi

June 8, 2026

Thank you for your review. The Yardi team hopes you have the opportunity to use Voyager again.

Responsable hébergement  
Used the software for: Less than 1 year

### "Intuitif et fiable "

May 30, 2025

5.0

Depuis que nous utilisons ce logiciel nous optimisons notre activité car les fonctionnalités disponibles sont facile de prises en main et fiables.

Pros

L’aspect le plus appréciable du logiciel est sa fiabilité et sa prise en main rapide et intuitive qui permet une utilisation optimale des fonctionnalités.

Cons

L’aspect le plus gênant du logiciel serait éventuellement son côté financier car l’acquisition peut représenter un certain coût.

Review Source

Response from Yardi

June 8, 2026

Thank you for your review. User input helps the Voyager team enhance the platform's value as a comprehensive property management and accounting system.

pW

peiji W.  
Accountant  
Used the software for: 3-5 years

### "Yardi Review"

April 8, 2025

5.0

In general, the system meets our daily accounting needs, and it is very easy to use.

Pros

This is our current accounting software for managing residential rental properties.

Cons

The design and function of the system is a little out dated.

Review Source

Response from Yardi

June 8, 2026

Thank you for your review. Voyager was designed with user-friendliness in mind. Input such as yours helps the Yardi team meet property management teams' current needs and anticipate emerging ones.

Senior Property Accountant  
Used the software for: 1-3 years

### "Yardi Accounting Software"

February 25, 2025

4.0

Yardi is a efficient and well placed software. A lot of our issues arose from a hasty and incomplete setup of the software, which led us to run into irreconcilable issues later down the line that would cost too much to resolve with Yardi.

Pros

There is functionality for any process you may want or need to do. They are willing to schedule meetings if there are any issues that arise.

Cons

Using it as an accounting software felt like a second consideration. A lot of processes included many redundant steps. If we did have an issue with how

Review Source

Response from Yardi

June 8, 2026

Thank you for your input, which is helpful as the Voyager team strives to enhance the platform's value as a comprehensive property management and accounting platform.

Julia G.  
Assistant Community Manager  
Used the software for: 1-3 years

### "Yardi is Pretty Decent Overall"

February 18, 2025

4.0

My overall experience has been positive. While it is not the most user friendly software that I have used, there is good training available for it and once you know what you are doing it becomes easier. I am usually able to find the answer if I don't know where to look for something or a process.

Pros

I like it for posting charges and revising ledgers. I enjoy how the ledger is set up and easy to read.

Cons

My least favorite would probably be document management for residents. I have seen it laid out easier.

Review Source

Response from Yardi

June 8, 2026

Thank you for your input, which is helpful as the Voyager strives to enhance the platform's user-friendliness and overall value as a property management and accounting system. We're also pleased to know you have access to the training you need.

VP, Marketing and Training  
Used the software for: 3-5 years

### "The gold standard of property management softwares"

January 2, 2025

4.0

Pros

Honestly I've been using it so long it's difficult to be that objective about it anymore, but I guess it's just the OG of property management software. It has some weird workflows in older versions but you get used to it.

Cons

Sometimes it's not very user friendly. Sometimes it's overly customized to the customer and there is a wish for more standardization so we can work together for better training and resource materials instead of having to write them all yourself as the customer.

Review Source

Property Manager  
Used the software for: Less than 1 year

### "Yardi is...Ehh"

January 2, 2025

3.0

I have used Entrata, OneSite, OnSite, eSite, and Yardi Voyager. Yardi is second to last, and eSite is last. It took me two full months to get accustomed to their platforms, which is far too long to figure out a property management platform.

Pros

It is somewhat easier to navigate after you learn it a little bit.

Cons

It is a very dated leasing platform. It is not very user-friendly. I have used other property management platforms and this is one of my least favorites.

Review Source

AC

Adir C.  
Manager  
Used the software for: 3-5 years

### "Powerful but Complex Property Management Software"

November 11, 2024

4.0

My experience with Yardi Voyager has been positive. The platform’s comprehensive features have helped me streamline property management tasks, from accounting to tenant communication. While it took some time to get comfortable with the system, especially with the more complex functions, I’ve found that once you’re familiar with it, Yardi becomes an essential tool for efficient management. A few processes still feel a bit manual, but it’s been a strong asset for handling our day to day operations.

Pros

Its an all in one platform is efficient, combining property management, accounting, and leasing in one place. The customizable dashboards and reporting tools are great for insights, and its scalability makes it adaptable for any portfolio size.

Cons

The biggest downside to Yardi Voyager is its complexity, it has a steep learning curve, especially for new users. Setting up customizations can be time consuming, and some tasks feel overly manual or require additional modules.

Review Source

SF

Shannon F.  
Operations Manager  
Used the software for: 3-5 years

### "Yardi Makes Residential Property Management a Breeze"

January 4, 2024

5.0

I enjoy how Yardi has been designed and how easily it can be navigated. It is very user friendly.

Pros

I enjoy different ways to pull up information so that I can easily tailor it to my needs.

Cons

It can be slow to pull up information during major accounting deadlines. IE rent day, or around the end of the month when the rent is being posted. We have also had problems having our third party tenant portal integrate with Yardi with it comes to Tenant Promotion function. I do have a ticket in and they are researching the problem. Tech support is quite good at times, but I find that they do not look at the documents that were uploaded on help tickets and we waste time going back and forth when all the information was provided at the beginning.

Reasons for choosing Yardi Voyager

I was not involved in this as our client chose it for us to use.

Review Source

Director of Operations  
Used the software for: 3-5 years

### "One of the most challenging parts of my job is managing Yardi."

September 19, 2019

3.0

7s is a much better product than 6, which is a nice surprise. And payscan has worked well so far. In general, it's been a real struggle. It's just been really hard making Yardi work for my company. Occasionally, I come across a person who is great and knowledgeable, like \[SENSITIVE CONTENT HIDDEN\] and I try to reengage him or her but it's not always possible to get the same person to help. And sometimes you get one of the support team who is not very good and things can take a long time to get sorted out.....

Pros

It has a robust set of features and has many modules such as rentcafe that are native (hope I'm using that term properly) to the environment- meaning no need to integrate with third party software providers. Tech support is usually quick to respond.

Cons

You really need your own Yardi tech department to get the most out of it. If you don't it becomes critical to work with a Yardi consulting firm in order to customize the software to your business or implement new features. For some reason roommates are treated differently than "primary" lesees by the system. It's infuriating that residents are handled differently just because one was entered into the system first and is considered to be the "primary" resident, even when both folks are on the lease. Moving roommates in and out of the system is a nightmare for accounting. Customizing the leasing process and documents was so difficult and time consuming I had to fire Yardi from the job and engage an outside consulting firm. Yardi refunded my support hours upon request, so that part was good. The workflow is not set up to work in places like Boston or New York. The concept of a broker is foreign to Yardi folks. If you own or manage a single large property or community where all leasing is done in -house then no problem. If you own many properties in urban areas and rely on outside brokers to rent apartments choose a different software platform. Yardi support techs can be infuriating and there is no single person or team that is responsible for my account. I have team leaders for Voyager, Payscan, RentCafe, Lease Docs etc. but no single person is really "driving the train." I've been waiting 3 months or more for the correct version of my annual invoice.

Reasons for choosing Yardi Voyager

Wasn't confident that either Appfolio or Buildium would be better and really wanted to automate our a/p so payscan was the easiest and fastest way to go.

Review Source

Propert Manager  
Used the software for: 3-5 years

### "Property Manager"

September 20, 2023

3.0

Pas mauvais, mais pas le meilleur sur le marché.

Pros

Facilité d’utilisation et relativement basique comme interface.

Cons

Certaines fonctionnalités sont difficiles d’accès ou réservées aux câdres dirigeant, alors qu’elles devraient être accessibles aux employés

Review Source

Corporate Controller  
Used the software for: 3-5 years

### "Yardi for financial reporting"

February 14, 2023

4.0

I am very happy with Yardi Voyager. I can find what I need relatively easily. The chart of accounts is easy to create and the custom reporting is helpful in disseminating information to particular users.

Pros

My favourite feature of Yardi is the ability to drill down to the original transaction to see how it was coded and the associated PO and invoice, if applicable. The amount of detail that can be found with relative ease is very helpful in creating financial reports.

Cons

The inventory management module is lacking and can be drastically improved. We have made it work for what we need, but I'd like to see some improvements in the module.

Switched from

We wanted to tie our financial reporting and property management solutions together for ease of reconciliation and reporting.

Review Source

Property Manager  
Used the software for: 1-3 years

### "Do not purchase this software!!"

February 16, 2023

1.0

I hate it.

Pros

Nothing. Even the UI is awful. Actually thier conference was fun but the product is awful.

Cons

It is way too complicated. I have used other software that is more robust and easier to use. Yardi has increased my workload. I will spend a full day on a Yardi task.

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

New job

Review Source

Jesse B.  
Sr. Business Systems Analyst  
Used the software for: 3-5 years

### "Powerful property management software"

July 9, 2021

5.0

Overall, my experience with Yardi Voyager has been positive.

Pros

Yardi Voyager is an end-to-end solution for property management. From the end-user apartment application process to utilizing the inventory module, Yardi Voyager provides a solution for managing units and tenants that is so much better than previous software we've used.

Cons

Portions of Yardi are considered "more important", so their developers focus on upgrading certain features, while letting other useful objects deprecate.

Switched from

Former software was custom made back in the late 80s and was never modernized. Any updates/fixes cost a lot of money. Hardware was on-site and couldn't be properly backed up. Yardi Voyager is an SaaS solution and they take care of updating and patching free of charge.

Alternatives considered

[StarRez](https://www.capterra.com/p/159606/StarRez/)

Reasons for choosing Yardi Voyager

StarRez rents"beds" rather than units. It wouldn't have been a good fit.

Review Source

Asset Manager  
Used the software for: 1-3 years

### "Very happy with Yardi Voyager"

August 29, 2024

5.0

Overall Yardi is a great value and essential part of our business.

Pros

Yardi is best for our company because of the data integration and how multiple users can access everything.

Cons

There was a learning curve on running reports and a couple employees required additional training.

Review Source

Building Admin.  
Used the software for: 3-5 years

### "Yardi Voyager one of the greatest programs ever"

June 14, 2024

5.0

Many years using this program I just loved it when I moved to differ3ent company we still use it.

Pros

The ease to work your way through the program. Finding the sections you want to open quickly. Ease to learn. Very simple, not a hard to use program and everything in one place. I love it.

Cons

There are area's that I can not get into as they are not for my usage but they are there for the ones that need it.

Review Source

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