--- title: "X-Cart Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about X-Cart Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/33849/X-Cart/" page_type: "product" language: "en" --- # X-Cart Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) X-Cart ## What is X-Cart? X-Cart is an all-in-one automotive eCommerce platform for manufacturers, retailers, and dropshippers selling auto parts, wheels & tires, and performance parts — purpose-built for fitment complexity and large, multi-attribute catalogs. Catalog data connects directly to SEMA Data, ASAP Network, AutoSync, CatalogRack by DCi, and MOTOR — ACES/PIES-standard, automated imports, 1M+ SKUs per store. Year/Make/Model search, VIN lookup, and "My Garage" ensure customers only see parts that fit their vehicle. Multi-warehouse distribution connects to Turn-14, Keystone, Wheel Pros, and ATD, with automated order routing and real-time inventory sync. Multichannel tools sync listings across Amazon, eBay Motors, Google Shopping, and Meta. Also included: CloudSearch, MAP/tiered pricing, X-Payments, source code access, and managed migration from Shopify, Magento, BigCommerce, and WooCommerce. Starts at $499/month, with 24/7 support and dedicated onboarding included. Custom development quoted individually. ## What is X-Cart used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/) Top alternative Featured Overall rating Based on 56 user reviews Reviews sentiment Positive 88% Neutral 4% Negative 9% Starting price $499 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for X-Cart?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.qtmsoft.com&name=X-Cart) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### X-Cart 4.4 (56) VS. [4.2 (2,055)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $499 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (55) Ease Of Use 4.0 (6,183) Value For Money 4.4 (52) Value For Money 3.9 (5,108) Customer Service 4.4 (53) Customer Service 3.8 (4,888) ## X-Cart alternatives [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,701)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,740)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,046)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.6 (3,410)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/33849/X-Cart/alternatives/) ## FAQs about X-Cart Overview ### What problems does X-Cart solve? X-Cart solves common eCommerce launch and management problems such as slow store setup, difficult inventory and order handling, weak SEO visibility, and limited platform customization. Small businesses, online retailers, and developers benefit most from its reliable storefront performance, flexible feature extensions, and responsive support for technical issues and custom requirements. Answer based on 32 reviews Overview ### Which roles and teams benefit most from X-Cart? X-Cart is most used by business owners, executives, and directors managing online stores and revenue growth. Marketing teams use it to support promotions, product merchandising, and customer acquisition, while IT administrators and developers handle storefront customization, integrations, and site maintenance to keep ecommerce operations efficient and scalable. Answer based on 53 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and specific industries is X-Cart built for? X-Cart is designed for businesses in the automotive aftermarket, including manufacturers, retailers, dealers, and dropshippers. It fits companies selling auto parts, wheels and tires, 4x4 and off-road parts, performance parts, and powersports products. Features and Usability ### What are the key features of X-Cart? X-Cart includes core product data management and shopping cart tools, plus inventory management, order management, and product catalog controls. Reviewers also focus on customization through templates, themes, and add-ons, along with API-based integrations, SEO management, and upgrade support for maintaining tailored stores over time. Answer based on 32 reviews Integrations ### Which third-party tools and platforms does X-Cart integrate with? X-Cart integrates with 18 third-party tools, including PayPal, authorize.net, 2Checkout, Mailchimp, NetSuite, QuickBooks Online, ShipStation, and Zapier. Its catalog also covers analytics and tax tools such as Google Analytics 360, Google Ads, Avalara, TaxJar, Segment, Kount, Optimizely, and Worldpay for Enterprise. Answer based on 12 reviews Getting Started and Support ### How hard is it to upgrade and update X-Cart? X-Cart handles updates reasonably well for many stores, especially when support guides the process or manages migrations. Security patches and newer versions arrive regularly, and some teams report smooth upgrades, but customized sites, older installations, module changes, and hosting shifts can make updates time-consuming or costly. Answer based on 19 reviews Getting Started and Support ### What training and onboarding options does X-Cart offer? X-Cart provides in person training, live online sessions, documentation, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does X-Cart offer, and how do users rate the experience? X-Cart offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Many users describe support as fast, knowledgeable, and easy to reach, with quick fixes and clear explanations. Some, however, report paid support limits, slower back-and-forth responses, and frustration when issues require extra fees. Answer based on 32 reviews Features and Usability ### Is X-Cart easy to use for running an online store? X-Cart works well for everyday store management, with an admin panel, templates, and product editing that many small business teams find straightforward. Setup is often quick, and customization is accessible, but advanced features, localization, and some backend tasks can still require technical skill or support. Answer based on 19 reviews ## Features AI summary Based on 8,654 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**48%** of reviewers rated this feature as critical) - **Data Security** (**55%**) - **Order Management** (**47%**) X-Cart supports all three of the features reviewers value most: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and payment information, and handle purchases from checkout through fulfillment, allowing teams to run daily eCommerce operations more efficiently and with greater confidence. Website Management 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Inventory Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply API 4.5 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Alerts/Notifications 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Order Management 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Customizable Templates 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements X-Cart 47 features Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create and manage digital catalog of products/services with their details, specifications, and price Manage various distribution channels, build relations with channel partners, and track their performance A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Development of custom software, web apps, mobile apps, etc. Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage the processes involved when making the application ready for use Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Create and send email blasts/campaigns For the intention to be used by developers An application for source code editing, compiling, and debugging Track and manage inventory levels to maintain proper supply Group and package individual but related items as one package set Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Integration with third-party marketplace software Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Manage multiple teams and operations from a central location Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL Manage and track customer orders for goods, investments, or any other purchases Present a catalog of inventory that customers can view Customize the specifications of a finished product to meet the particular needs of a customer Capture, organize and track product-specific data and information in a centralized location Design, communicate, and distribute incentives to perform a specific action Oversee the process of issuing refunds Track and facilitate returns of products sold Track and monitor reviews of products or services Optimize and manage the search engine optimization efforts for a website or digital content Manage and track orders being shipped to customers Checkout of online store Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Implementation of various strategies to manage tax obligations via planning and maintaining compliance Sample files or documents that could be customized as needed or used as is Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.4 (53) 4.4 Based on 53 reviews ## Pricing Value for money 4.4 (52) Automotive $499.00 Per Month Value for money 4.4 (52) 4.4 Based on 52 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (53) 4.4 Based on 53 reviews ## User reviews Overall rating 4.4 Based on 56 reviews Filter by rating 5(37) 4(12) 3(2) 2(2) 1(3) Mentioned topic Sorted by most recent CS Chris S. V.P. Retail ### "Highly Recommend X-Cart" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 6, 2026 We worked very closely with the X Cart team to go through involved in sometimes complicated upgrade with many customized pages that they were able to adapt and get functioning properly on our current site. Overall it was a very positive experience. Pros Out of the box it is clean and easy to use platform that is also very customizable. We have found access to the pages to be able to modify them easy and service from the xcart team is always readily available and they have been extremely accommodating throughout the entire process Cons We were previously using an older version that allowed us to host the website at a host of our choosing by upgrading we are forced to push to the site on the X card cloud which significantly increased our monthly hosting costs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 Hi Chris, Thank you so much for this wonderful review and for the 9/10 recommendation — it truly means a lot to us! We're so glad the platform has felt clean, easy to use, and customizable for your team, and that our support has been there for you every step of the way. It also warms our hearts to hear how positively the upgrade experience went, especially given how involved it was with all your customized pages. That's exactly the kind of hands-on partnership we strive for with every customer, and we're proud our team could adapt everything to fit your site so smoothly. We hear you on the hosting cost increase, and we appreciate you sharing that honestly — feedback like this helps us keep improving. We'd love to sit down with you and see how we can make that part of the experience better for you too. Thank you for being with X-Cart for more than two years, Chris! We're incredibly grateful for customers like you, and we'll keep working hard every day to make X-Cart even better. DH Dave H. Developer Building Materials ### "Your best choice for a solid eCommerce platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 We’ve been working with X-Cart for over 10 years, and one of the biggest strengths has been the developer support. It’s consistently prompt, reliable, and highly engaged, which has allowed us to build and maintain custom functionality across multiple sites. Pros The prompt support from the customer service team. Questions are answered in ways that support all options. Cons Needs flexibility to add multiple warehouses and show inventory at each locations. A better seo offering that includes as many schema types for outputting rich snippets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 Hi Dave, Thank you so much for this incredible review and for the perfect 10/10 score — coming from someone who's been with us for over 10 years, that really means the world to us! We're so proud that our developer support has consistently been prompt, reliable, and engaged for you — that's exactly the kind of partnership we aim for, especially with customers building and maintaining custom functionality across multiple sites. Ten years is a long time to keep earning that trust, and we're incredibly grateful you've stuck with us. Thank you also for the thoughtful feedback on multi-warehouse inventory visibility and expanded schema support for rich snippets — these are exactly the kinds of suggestions that help shape our roadmap, and we're taking them seriously. We'd love to connect with you directly to hear more about how you'd envision these working for your sites. Thank you for being such a valued part of the X-Cart community for over a decade, Dave! AK Ajit K. Owner Automotive ### "One of the Best Ecommerce Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 I had an excellent experience with X-Cart Company! They developed a fantastic eCommerce website for my online car parts business and provided their X-Payments payment gateway, which works perfectly. The entire system is smooth, secure, and very easy to use — both for me and my customers. Their website development service is top-notch. The site looks professional, runs fast, and has all the features I needed for my business. I really appreciate how dedicated and skilled their team is. The support team is also amazing — very cooperative, friendly, and always available when I need assistance. It’s easy to reach them, and they resolve any issues quickly and efficiently. I’ve been using their services for a while now, and I’m extremely satisfied with the results. I highly recommend X-Cart and their X-Payments gateway to anyone looking for a reliable and professional eCommerce solution. Pros I’m very happy with X-Cart and their excellent eCommerce store services. They built a professional online store for my car parts business that looks great, runs smoothly, and is easy to manage. I also use their X-Payments gateway, which works perfectly for secure and fast transactions. Cons Their support team is friendly and helpful, but sometimes there is a delay in getting resolutions for certain issues. However, once they respond, they always make sure the problem is fully solved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 Hi Ajit, Thank you so much for this amazing review and the perfect 10/10 score! We're absolutely thrilled to hear how smoothly your car parts store has been running, and that X-Payments has been working perfectly for secure, fast transactions — that's exactly what we hope every automotive merchant experiences. It's especially rewarding to hear you found our website development team dedicated and skilled, and that the site looks professional and has everything your business needs. Building stores for the automotive industry is what we love doing most, so feedback like yours truly makes our day. Thank you also for your honest note about response times on certain support issues — we want every resolution to feel as fast as it is thorough, and we're grateful you flagged this. We'll keep pushing to close that gap while making sure every issue is fully solved, just as it has been for you. We're so grateful to have you as part of the X-Cart family, Ajit! CD Colin D. Marketing Director Automotive ### "Perfect platform to expand E-commerce solutions for any business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2025 Overall, X-Cart is an excellent platform for any business that wants to expand its E-Commerce presence. Excellent support, a wide range of website templates, easy set-up, low learning curve, and plenty of native payment and checkout options make X-Cart a perfect choice for any business. Pros The X-Cart platform is very well built and incorporates many great features for brands that are starting in E-Commerce, and provides great value for a low monthly cost. Set-up is very easy, and there are many "add-ons" that can be installed if needed. Website templates are available to get started, and your site will be deployed online quickly. The learning curve is pretty small, and if there are questions, the X-Cart Support team is amazing to work with. They respond quickly and not only provide help and fixes, but they also explain issues/fixes so I can handle them in the future myself. Cons While there are options to send abandoned cart marketing emails, integrate META pixels, Google, Amazon, and eBay, it does rely on MailChimp for additional email marketing. It would be nice to have options to either send marketing communications natively or be able to use more robust email platforms. Also, being able to add products or categories to landing pages would be excellent. Switched from [GoDaddy POS](https://www.capterra.com/p/10021666/GoDaddy-Commerce/) We needed a more robust e-commerce platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 Hi Colin, Thank you so much for this fantastic review and the 9/10 recommendation! We're delighted to hear that setup was quick and easy, that the learning curve felt small, and that our support team not only solved issues but took the time to explain them so you could handle things yourself in the future — that's exactly the kind of partnership we aim for. It also means a lot to know that switching to X-Cart for a more robust eCommerce platform has paid off, and that the templates, add-ons, and native payment/checkout options have given your business everything it needs to grow. Thank you as well for the thoughtful feedback on email marketing and landing page flexibility. You're right that we currently lean on Mailchimp for more advanced email marketing, and the idea of adding products or categories directly to landing pages is a great one — we're passing this along to our product team as we continue expanding native marketing capabilities. NL Natalie L. Business Owner Retail ### "Reliable, User-Friendly Platform with Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2025 We’ve been using X-Cart for over a year now and the experience has been exceptional. The platform is stable, scalable, and gives us the freedom to grow our business with confidence. From day-to-day operations to support queries, everything has been handled efficiently and professionally. We’re very happy with our decision to go with X-Cart and highly recommend it to other small-to-medium businesses. Pros What I like most about X-Cart is the excellent customer support. The team is prompt, professional, knowledgeable, and always friendly — it makes a huge difference when you’re managing an online store. I also appreciate how easy it is to use and customise the website to suit our specific needs. The flexibility of the platform allows us to present our brand exactly how we want. Cons There’s a bit of a learning curve when exploring some of the more advanced features, but once you’re familiar with the system, it’s smooth and reliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 Hi Natalie, Thank you so much for this wonderful review and the perfect 10/10 score! We're thrilled to hear our support team's promptness, professionalism, and friendliness have made such a difference for you — that's exactly the experience we want every business owner to have when managing their store. It also means a lot to know the platform's flexibility has let you present your brand exactly the way you envisioned, and that over the past year you've found X-Cart stable, scalable, and reliable as your business grows. Thank you too for the honest note about the learning curve on some of the more advanced features — that's helpful feedback, and we're always looking for ways to make onboarding even smoother for our small-to-medium business customers. We're so grateful to have you as part of the X-Cart family, Natalie, and we can't wait to keep supporting your growth. Thank you for the highly recommend and for choosing us! MD Mark D. Director of Corporate Marketing Security and Investigations ### "A great solution for our company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2025 X-Cart offers exception and prompt customer service. I never have to wait long for concise communication, and they do excellent work at a fair price. Pros It's flexible and has the ability to expand as our needs change. Whenever I have a question, they are quick to respond - whenever we have a custom project they are priced fair and excellent communicators. Cons There isn't anything we don't like - they are great on all levels. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 Hi Mark, Thank you so much for this outstanding review and the perfect 10/10 score! We're truly grateful — hearing that X-Cart has been able to flex and expand alongside your company's changing needs for more than two years is exactly the kind of long-term partnership we strive to build. It means a great deal to know our team's responsiveness, fair pricing, and clear communication have stood out to you, especially on custom projects. We know how important it is to feel confident in who you're working with, and we're so glad that's been your experience with us every step of the way. Thank you for trusting X-Cart with your business for over two years, Mark. We're proud to support a company like yours, and we'll keep working hard to make sure it stays a five-star experience. With gratitude, The X-Cart Team BB Bruno B. Parts Manager Automotive ### "Good ecommerce platform with a wide range of auto parts brands and suppliers" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 20, 2025 Very user frendly, I would love to have more support on the mapping side but hey every store is different and I understand that. Pros Very quick live chat responce from actual human. Cons They have majors compatibilty issues with Sema Data only 45% of the images does import correctly they've been working on solving this probleme for almost 4 months still not fixed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2025 Thank you for your honest feedback! We truly appreciate you highlighting X-Cart’s ease of use and our fast live chat support—our team works hard to provide a smooth experience for our merchants. We also hear you regarding SEMA Data image compatibility and understand how important this is for your store. While we’ve made significant progress, we acknowledge that there’s still room for improvement, and our team remains committed to resolving this issue as quickly as possible. Your insights help us grow, and we’re grateful to have you as part of the X-Cart community. If you ever need additional support—especially on the mapping side—please don’t hesitate to reach out. We’d love to assist you further! LR Lyle R. OWNER Automotive ### "Great experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 29, 2025 Great! Easy to use, great support, and we are finally making money after just a little time invested in building our site out. Pros Easy to use, straight forward, and support has been great! Cons So far its been 100x better than our last ecommerce platform so i do not have a con at this moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 Hi Lyle, Thank you so much for this fantastic review and the 9/10 recommendation! We're absolutely thrilled to hear that X-Cart has been 100x better than your previous platform, and even more thrilled to hear you're finally making money after just a little time invested in building out your site — that's the best kind of feedback we could ask for. It means a lot to know that ease of use and our support team have made such a strong impression, especially after switching from an experience that sounds like it was genuinely frustrating. We know how much that first impression matters, and we're so glad we could turn things around for you. As a one-person automotive business, your time is precious, and we're proud our platform is helping you spend less of it wrestling with your website and more of it growing your business. MR Markus R. Owner Automotive ### "I would recommend X-cart " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2025 Friendly and help full staff, good support from their support team via email Pros The use of the various catalogue imports and keystone integration Cons No call in phone support, would be nice to have at times but they answer their email pretty fast Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kevin B. CEO Retail ### "All support costs money. Be careful" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 10, 2020 X Cart started as a great bit of software back in 1999. Now, their V5 is really poor. They also don't understand they need to support their paying users. The software is really expensive, so you expect support. They are happy to support but drag out the issues, charge you as much as they can and don't try to help. Very rude. Pros The software used to be good but I think over time with less sales it's not getting the attention it needs. Cons They dont have anyone that understand support. Every question costs you money and they waste time to make things even more expensive. They are unwilling to help fix issues when it is clearly their software's fault. They used to be a good company. Don't touch them now unless you want problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/33849/X-Cart/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Shopify vs X-Cart](https://www.capterra.com/compare/33849-83891/X-Cart-vs-Shopify)