Qualiteam

X-Cart

3.5 / 5 7 reviews

Who Uses This Software?

Online merchants from the USA, Canada, the UK, Ireland, Australia and other world. Most of X-Cart customers are SMBs, but there are Enterprise-level customers as well.


Average Ratings

7 Reviews
  • 3.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $495.00/one-time
  • Pricing Details
    The price includes a lifetime license and one year access to upgrades
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Qualiteam
  • www.qtmsoft.com
  • Founded 2001
  • Cyprus

About X-Cart

Downloadable eCommerce platform, X-Cart can be used both as a ready out-of-the-box shopping cart or as a powerful basis for a customized web shop with whatever modifications of design or functionality. X-Cart loves customization, yet remains easy to upgrade. PCI-compliant, fast and secure, with 120+ payment gateway integrations, mobile-ready and SEO friendly. Besides the software development, X-Cart also offers 24/7 support, fully-managed hosting, customizations and design by vendor.


X-Cart Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management

X-Cart Reviews Recently Reviewed!

The most trusting and reliable shopping software

Nov 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: X-Cart offers TSL 1.2 encryption, making it the only service that will retain PCI compliance in June 2018 with current encryption levels. X-Cart offers many unique features and a robust set of web-design and shopping cart creation tools. It is available for both Mac and PC. With this service, you also need to purchase a license and pay a monthly hosting fee. Like other shopping cart software on our lineup, there are no setup or transaction fees with service. One benefit of signing up with X-Cart is unlimited, personalized email addresses.

Cons: The software is designed for those with some website development skill. It seems unfair to call this a limitation. In reality, it is simply a matter of targeting a certain audience and their needs. X-Cart comes with bandwidth and storage limitations. Most businesses will want to purchase the Standard plan, which includes 3,000 products, 20GB of bandwidth and 3 GB of storage. While it isn¿t uncommon to put caps on these features, there are unlimited options on the market. This is the only service that is not hosted on the cloud. This company doesn¿t include customer support or 24/7 customer support. If you want customer support, you must pay an additional fee. X-Cart does have an online knowledgebase where you can search for answers.

Used Prestashop, Opencart, Oscommerce. Chose X-cart 5

Apr 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: 24/7 support that rocks
ability to highly customize
reasonable pricing

Cons: You have to pay for support
A bit complex when you start working on the code changes

Overall: I used Prestashop, Opencart, Oscommerce in past. Now working with X-cart 5 running in cloud.
The best thing from my point of view is the ability to highly customize the cart to my needs and in case if something goes wrong, their support can help really quick. Great service. I will stay with X-cart for sure :)

Recommendations to other buyers: Do ask for a discount when talking to X-cart sales. It works =]

Very cost-effective

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: - Lightning fast software and hosting
- Still open source
- 24/7 customer care
- Times cheaper than Magento

Cons: -

Overall: I'm using X-Cart 5 + their Enterprise hosting for our site. It turned out to be times cheaper and faster than Magento. I do recommend it.

Recommendations to other buyers: Buy their hosting. It's really good.

Clunky, Generic, Not Intuitive

Feb 02, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It worked.

Cons: Hard to use, upgrade, manage, and impossible to get reliable support.

Overall: I've used X-Cart for years, then it just got to be too annoying to explain to customers who were going to manage their own site. It's very hard to use, takes a long time to find how to do simple tasks, even for a developer. As a developer, it's not very flexible when it comes to coding, and does tend to take up a too much valuable time to configure and set up. For years they would just keep building on top of what they already had, new code sprinkled over the old code, making it so you have tons of files to customize and way too bloated.

And forget about upgrading, it's a major pain having to download the files, upload them (and in a specific order, if you miss a few upgrades) and there are always issues with the site after upgrades are performed. Customer service is not free -- you can't simply email them with a question, you have to pay for it, and they always try to sell you coding on top of that, rather than just tell you what you need to do (even though you're already paying for their attention) and they take too long to respond. I think they are located in Russia, but even then, they take so long to get back to you with anything useful, and it ends up being a lot of back and forth just trying to explain what you're asking... The whole experience ends up being too costly, and the software is too monotonous and stressful to use.

You need X-Cart like you need a hole in your head!

Dec 17, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: We had been running X-Cart for 3 years. Had to close our store because we had nothing but problems with X-Cart. Lots of integrity issues, Google said the Mobile Module has lots of issues such as the buttons being to closes to each other and gave it a very low ranking. X-Cart Tech Department told us to stop using the Refine Filters and Infinite Scroll Modules as they have issues. I highly suggest you don't invest a dime in X-Cart software. We had full Tech Support and they could not fix the issues. Some issues they said were not covered by Tech Support and wanted us to pay a ton of money to fix them. X-Cart Techs will blame 3/4 of the issues on your server host and try to get you to switch to their hosting. In most cases you will turn in a Tech Support request and get an e-mail within the following couple days saying they need more info to work on the issue. It does not matter how detail you make your request. We had some support request handed to personal that were heading out of the office on vacation. Over all experience with X-Cart was a nightmare each day.

Just does the job as a shopping cart

Jan 10, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Has everything from the very beginning, but extensions are available, too.

Cons: You need to have some HTML skills

Overall: Allow the vendor to install it for you initially

Jun 21, 2016
4/5
Overall