# X-Cart Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about X-Cart Software - reviews, pricing plans, popular comparisons to other eCommerce products and more. Source: https://www.capterra.com/p/33849/X-Cart --- # X-Cart Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) X-Cart ## What is X-Cart? X-Cart is an all-in-one eCommerce platform for automotive aftermarket businesses, built to facilitate complex catalog management, streamline order management and help elevate brands with compelling automotive storefront. With X-Cart, businesses get native industry-specific features, ready-made integrations, mobile-first themes and automation tools already prebuilt in the X-Cart stores. Key Features: native Year Make Model search, VIN lookup and 'My Garage’; automated stock and pricing updates; scheduled product data imports; integrations with credible catalog providers (SEMA Data, ASAP Network, AutoSync); integrations with top automotive distributors; customer-centric features (Core Charge, Customer Gallery, and Dealer Locator);  mobile-first, niche-focused automotive design templates; dedicated onboarding and 24/7 technical support.   ## What is X-Cart used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/) Top alternative Featured Overall rating Based on 56 user reviews Reviews sentiment Positive 88% Neutral 4% Negative 9% Starting price $499 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for X-Cart?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.qtmsoft.com&name=X-Cart) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### X-Cart 4.4 (56) VS. [4.3 (658)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price $499 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (55) Ease Of Use 3.8 (6,175) Value For Money 4.4 (52) Value For Money 4.1 (5,101) Customer Service 4.4 (53) Customer Service 4.0 (4,881) ## X-Cart alternatives [4.2 (2,044)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,693)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,696)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) [View all alternatives](https://www.capterra.com/p/33849/X-Cart/alternatives/) ## FAQs about X-Cart Overview ### What problems does X-Cart solve? X-Cart solves common eCommerce pain points such as slow store launches, hard-to-manage inventory, unreliable order processing, weak SEO visibility, and delayed technical issue resolution. Small and midsize retailers, developers, and store managers benefit most from its customizable storefronts, secure payments, straightforward admin tools, and responsive support for fixes and setup. Answer based on 31 reviews Overview ### Which roles and teams benefit most from X-Cart? X-Cart is most used by business owners, founders, and executives who need to launch and manage online stores efficiently. Marketing leaders use it to support promotions and customer acquisition, while developers and administrators handle customization, integrations, and site maintenance to keep ecommerce operations scalable and reliable. Answer based on 52 reviews Overview ### What company size and specific industries is X-Cart built for? X-Cart is designed for small and medium-sized businesses in both B2B and B2C settings, especially auto parts retailers and automotive aftermarket manufacturers. It fits companies that need an ecommerce platform for selling products directly to customers or to other businesses in these specialized industries. Features and Usability ### What are the key features of X-Cart? X-Cart includes core product data management and shopping cart features, plus order management, inventory management, and SEO management that reviewers often mention. Differentiating capabilities include customization through themes, add-ons, and API integrations, along with multi-store support and secure payment processing through X-Payments. Answer based on 31 reviews Limitations ### Does X-Cart have a lot of bugs or technical issues? X-Cart handles day-to-day store operations reliably for many merchants, but technical issues can still appear in updates, add-ons, mobile features, and certain integrations. Small teams with support access often get problems resolved, while some businesses report slower fixes, hosting conflicts, or custom development needs for more complex setups. Answer based on 19 reviews Integrations ### Which third-party tools and platforms does X-Cart integrate with? X-Cart integrates with 18 third-party tools, including PayPal, Mailchimp, NetSuite, ShipStation, Avalara, TaxJar, Zapier, and authorize.net. Its catalog also includes advertising and analytics tools like Google Ads and Google Analytics 360, plus accounting connections such as QuickBooks Online and QuickBooks Enterprise. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does X-Cart offer? X-Cart provides in-person training, live online sessions, documentation, and videos. In-person and live online formats support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for reviewing features and setup steps as needed. Answer based on 2 reviews Getting Started and Support ### What customer support options does X-Cart offer, and how do users rate the experience? X-Cart offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Many users describe support as fast, knowledgeable, friendly, and effective, with quick live chat and email responses. Some reviewers, however, report paid support costs, slower follow-up, repeated back-and-forth, and unresolved technical issues. Answer based on 31 reviews Features and Usability ### Is X-Cart easy to use for an online store? X-Cart works well for getting an online store running quickly, especially for small businesses and first-time ecommerce teams. Many users find setup, product management, templates, and customization straightforward, though advanced features, localization, upgrades, and some admin tasks can require technical knowledge or extra support. Answer based on 19 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Website Management 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site API 4.5 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Alerts/Notifications 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Order Management 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Customizable Templates 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Catalog Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price X-Cart 47 features Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create and manage digital catalog of products/services with their details, specifications, and price Manage various distribution channels, build relations with channel partners, and track their performance A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Development of custom software, web apps, mobile apps, etc. Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage the processes involved when making the application ready for use Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Create and send email blasts/campaigns For the intention to be used by developers An application for source code editing, compiling, and debugging Track and manage inventory levels to maintain proper supply Group and package individual but related items as one package set Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Integration with third-party marketplace software Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Manage multiple teams and operations from a central location Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL Manage and track customer orders for goods, investments, or any other purchases Present a catalog of inventory that customers can view Customize the specifications of a finished product to meet the particular needs of a customer Capture, organize and track product-specific data and information in a centralized location Design, communicate, and distribute incentives to perform a specific action Oversee the process of issuing refunds Track and facilitate returns of products sold Track and monitor reviews of products or services Optimize and manage the search engine optimization efforts for a website or digital content Manage and track orders being shipped to customers Checkout of online store Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Implementation of various strategies to manage tax obligations via planning and maintaining compliance Sample files or documents that could be customized as needed or used as is Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.4 (53) 4.4 Based on 53 reviews ## Pricing Value for money 4.4 (52) Automotive $499.00 Per Month Value for money 4.4 (52) 4.4 Based on 52 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (53) 4.4 Based on 53 reviews ## User reviews Overall rating 4.4 Based on 56 reviews Filter by rating 5(37) 4(12) 3(2) 2(2) 1(3) Mentioned topic Sorted by most recent CS Chris S. V.P. Retail ### "Highly Recommend X-Cart" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 6, 2026 We worked very closely with the X Cart team to go through involved in sometimes complicated upgrade with many customized pages that they were able to adapt and get functioning properly on our current site. Overall it was a very positive experience. Pros Out of the box it is clean and easy to use platform that is also very customizable. We have found access to the pages to be able to modify them easy and service from the xcart team is always readily available and they have been extremely accommodating throughout the entire process Cons We were previously using an older version that allowed us to host the website at a host of our choosing by upgrading we are forced to push to the site on the X card cloud which significantly increased our monthly hosting costs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Dave H. Developer Building Materials ### "Your best choice for a solid eCommerce platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 We’ve been working with X-Cart for over 10 years, and one of the biggest strengths has been the developer support. It’s consistently prompt, reliable, and highly engaged, which has allowed us to build and maintain custom functionality across multiple sites. Pros The prompt support from the customer service team. Questions are answered in ways that support all options. Cons Needs flexibility to add multiple warehouses and show inventory at each locations. A better seo offering that includes as many schema types for outputting rich snippets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Ajit K. Owner Automotive ### "One of the Best Ecommerce Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 I had an excellent experience with X-Cart Company! They developed a fantastic eCommerce website for my online car parts business and provided their X-Payments payment gateway, which works perfectly. The entire system is smooth, secure, and very easy to use — both for me and my customers. Their website development service is top-notch. The site looks professional, runs fast, and has all the features I needed for my business. I really appreciate how dedicated and skilled their team is. The support team is also amazing — very cooperative, friendly, and always available when I need assistance. It’s easy to reach them, and they resolve any issues quickly and efficiently. I’ve been using their services for a while now, and I’m extremely satisfied with the results. I highly recommend X-Cart and their X-Payments gateway to anyone looking for a reliable and professional eCommerce solution. Pros I’m very happy with X-Cart and their excellent eCommerce store services. They built a professional online store for my car parts business that looks great, runs smoothly, and is easy to manage. I also use their X-Payments gateway, which works perfectly for secure and fast transactions. Cons Their support team is friendly and helpful, but sometimes there is a delay in getting resolutions for certain issues. However, once they respond, they always make sure the problem is fully solved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Colin D. Marketing Director Automotive ### "Perfect platform to expand E-commerce solutions for any business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2025 Overall, X-Cart is an excellent platform for any business that wants to expand its E-Commerce presence. Excellent support, a wide range of website templates, easy set-up, low learning curve, and plenty of native payment and checkout options make X-Cart a perfect choice for any business. Pros The X-Cart platform is very well built and incorporates many great features for brands that are starting in E-Commerce, and provides great value for a low monthly cost. Set-up is very easy, and there are many "add-ons" that can be installed if needed. Website templates are available to get started, and your site will be deployed online quickly. The learning curve is pretty small, and if there are questions, the X-Cart Support team is amazing to work with. They respond quickly and not only provide help and fixes, but they also explain issues/fixes so I can handle them in the future myself. Cons While there are options to send abandoned cart marketing emails, integrate META pixels, Google, Amazon, and eBay, it does rely on MailChimp for additional email marketing. It would be nice to have options to either send marketing communications natively or be able to use more robust email platforms. Also, being able to add products or categories to landing pages would be excellent. Switched from [GoDaddy POS](https://www.capterra.com/p/10021666/GoDaddy-Commerce/) We needed a more robust e-commerce platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NL Natalie L. Business Owner Retail ### "Reliable, User-Friendly Platform with Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2025 We’ve been using X-Cart for over a year now and the experience has been exceptional. The platform is stable, scalable, and gives us the freedom to grow our business with confidence. From day-to-day operations to support queries, everything has been handled efficiently and professionally. We’re very happy with our decision to go with X-Cart and highly recommend it to other small-to-medium businesses. Pros What I like most about X-Cart is the excellent customer support. The team is prompt, professional, knowledgeable, and always friendly — it makes a huge difference when you’re managing an online store. I also appreciate how easy it is to use and customise the website to suit our specific needs. The flexibility of the platform allows us to present our brand exactly how we want. Cons There’s a bit of a learning curve when exploring some of the more advanced features, but once you’re familiar with the system, it’s smooth and reliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mark D. Director of Corporate Marketing Security and Investigations ### "A great solution for our company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2025 X-Cart offers exception and prompt customer service. I never have to wait long for concise communication, and they do excellent work at a fair price. Pros It's flexible and has the ability to expand as our needs change. Whenever I have a question, they are quick to respond - whenever we have a custom project they are priced fair and excellent communicators. Cons There isn't anything we don't like - they are great on all levels. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bruno B. Parts Manager Automotive ### "Good ecommerce platform with a wide range of auto parts brands and suppliers" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 20, 2025 Very user frendly, I would love to have more support on the mapping side but hey every store is different and I understand that. Pros Very quick live chat responce from actual human. Cons They have majors compatibilty issues with Sema Data only 45% of the images does import correctly they've been working on solving this probleme for almost 4 months still not fixed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2025 Thank you for your honest feedback! We truly appreciate you highlighting X-Cart’s ease of use and our fast live chat support—our team works hard to provide a smooth experience for our merchants. We also hear you regarding SEMA Data image compatibility and understand how important this is for your store. While we’ve made significant progress, we acknowledge that there’s still room for improvement, and our team remains committed to resolving this issue as quickly as possible. Your insights help us grow, and we’re grateful to have you as part of the X-Cart community. If you ever need additional support—especially on the mapping side—please don’t hesitate to reach out. We’d love to assist you further! LR Lyle R. OWNER Automotive ### "Great experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 29, 2025 Great! Easy to use, great support, and we are finally making money after just a little time invested in building our site out. Pros Easy to use, straight forward, and support has been great! Cons So far its been 100x better than our last ecommerce platform so i do not have a con at this moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Markus R. Owner Automotive ### "I would recommend X-cart " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2025 Friendly and help full staff, good support from their support team via email Pros The use of the various catalogue imports and keystone integration Cons No call in phone support, would be nice to have at times but they answer their email pretty fast Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kevin B. CEO Retail ### "All support costs money. Be careful" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 10, 2020 X Cart started as a great bit of software back in 1999. Now, their V5 is really poor. They also don't understand they need to support their paying users. The software is really expensive, so you expect support. They are happy to support but drag out the issues, charge you as much as they can and don't try to help. Very rude. Pros The software used to be good but I think over time with less sales it's not getting the attention it needs. Cons They dont have anyone that understand support. Every question costs you money and they waste time to make things even more expensive. They are unwilling to help fix issues when it is clearly their software's fault. They used to be a good company. Don't touch them now unless you want problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/33849/X-Cart/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Shopify vs X-Cart](https://www.capterra.com/compare/33849-83891/X-Cart-vs-Shopify)