# X-Cart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is X-Cart the right eCommerce solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/33849/X-Cart/reviews

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X-Cart

4.4 (54)

[View alternatives](https://www.capterra.com/p/33849/X-Cart/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of X-Cart

Ease of use

4.2

Customer Service

4.3

## Pros and Cons in Reviews

CD

Colin D

Marketing DirectorAutomotive, 2 - 10 employeesUsed the software for: 6-12 months.

“They respond quickly and not only provide help and fixes, but they also explain issues/fixes so I can handle them in the future myself.“

September 16, 2025

BB

Bruno B

Parts ManagerAutomotive, 51 - 200 employeesUsed the software for: 6-12 months.

“They have majors compatibilty issues with Sema Data only 45% of the images does import correctly they've been working on solving this probleme for almost 4 months still not fixed.“

February 20, 2025

CD

Colin D

Marketing DirectorAutomotive, 2 - 10 employeesUsed the software for: 6-12 months.

“Website templates are available to get started, and your site will be deployed online quickly.“

September 16, 2025

AK

Ajit K

OwnerAutomotive, 11 - 50 employeesUsed the software for: 6-12 months.

“The site looks professional, runs fast, and has all the features I needed for my business.“

October 9, 2025

NL

Natalie L

Business OwnerRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“From day-to-day operations to support queries, everything has been handled efficiently and professionally.“

May 27, 2025

## Showing most helpful reviews

Showing 1-25 of 54 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CD

Colin D.  
Marketing Director  
Automotive  
Used the software for: 6-12 months

### "Perfect platform to expand E-commerce solutions for any business"

September 16, 2025

5.0

Overall, X-Cart is an excellent platform for any business that wants to expand its E-Commerce presence. Excellent support, a wide range of website templates, easy set-up, low learning curve, and plenty of native payment and checkout options make X-Cart a perfect choice for any business.

Pros

The X-Cart platform is very well built and incorporates many great features for brands that are starting in E-Commerce, and provides great value for a low monthly cost. Set-up is very easy, and there are many "add-ons" that can be installed if needed. Website templates are available to get started, and your site will be deployed online quickly. The learning curve is pretty small, and if there are questions, the X-Cart Support team is amazing to work with. They respond quickly and not only provide help and fixes, but they also explain issues/fixes so I can handle them in the future myself.

Cons

While there are options to send abandoned cart marketing emails, integrate META pixels, Google, Amazon, and eBay, it does rely on MailChimp for additional email marketing. It would be nice to have options to either send marketing communications natively or be able to use more robust email platforms. Also, being able to add products or categories to landing pages would be excellent.

Switched from

[GoDaddy POS](https://www.capterra.com/p/10021666/GoDaddy-Commerce/)

We needed a more robust e-commerce platform

Review Source

LR

Lyle R.  
OWNER  
Automotive  
Used the software for: 1-2 years

### "Great experience!"

January 29, 2025

5.0

Great! Easy to use, great support, and we are finally making money after just a little time invested in building our site out.

Pros

Easy to use, straight forward, and support has been great!

Cons

So far its been 100x better than our last ecommerce platform so i do not have a con at this moment.

Review Source

MB

Matthew B.  
Founder  
Consumer Electronics  
Used the software for: Less than 6 months

### "Ransom-ware Stay Away"

January 7, 2020

1.0

Hence the title of this review They will real you in and hold you hostage as much as they can. It took over a month just to set-up a testing dev environment. Support is often clueless of issues and communication is very poor.

Pros

I thought based on how they market their product that we would have a solid MVP for our business. Nope.

Cons

Their software is NOT 100% mobile friendly as they claim. Only the front end is for shoppers and not for sellers in a multi-vendor platform like they market. They simply don’t care what you say and standard features and issues are not resolved. They respond almost every time with “ This can be fixed or improved through the bounds of custom development.”

Alternatives considered

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[CS-Cart Store Builder](https://www.capterra.com/p/212372/CS-Cart-B2B-B2C/)

Reason for choosing X-Cart

We chose X-Cart based on the features they say are included on their website under pricing packages. Only to find out the things like “Advanced Blog system” couldn’t be further from the truth. You can’t even use the most popular Wordpress plugins in their theme. So no Yoast SEO, no open graph images, and the list goes on and on. Choosing X-Cart for a multi-vendor platform is the worst decision you could make.

Review Source

Response from Qualiteam

July 30, 2020

Hello Matthew! Thanks for sharing your thoughts, we appreciate you being open with us! Please accept our apologies for not meeting your expectations. We are eager to make things work, so please do not hesitate to contact us with any questions or concerns, we are here for you 24/7.

JL

John L.  
Director  
Wholesale  
Used the software for: 2+ years

### "Why X-Cart?"

September 25, 2019

5.0

My company needs to constantly streamline its workflows, to minimise manual input and automatically check details, such as EU VAT numbers. X-Cart v4 has suited my business well, and I will shortly be running my business on X-Cart v5. I cannot wait to start using its enhanced features.

Pros

X-Cart is packed full of features and its new templates offer the user a range of modern and traditional themes. In particular, X-Cart is flexible to meet my specific needs. Almost limitless changes are possible. Version 5 of X-Cart is particularly suitable for integrating into other software systems. I use the Zoho One business suite for processing my orders and inventory and the two systems integrate well. I have been using X-Cart version 4 for many years and I have been particularly impressed by its ability to be customised. Changes are relatively simple to make. There is a huge marketplace of additional modules available for X-Cart and I have made full use of these. I also decided to have X-Cart hosted by X-Cart. This was a very good decision. Previously, I was running on a dedicated server but its performance on the X-Cart virtual server was significantly faster. Furthermore, the support guys at X-Cart know what server settings will allow the site to run as fast as possible. They have also been proactive at fixing issues and offering enhancements as they arise, as part of the contract. Previously, I wasted hours with our old hosting support company and X-Cart tech support sorting out issues. The best part about the new hosting was that is far less expensive than the previous arrangement.

Cons

I have chosen to migrate from X-Cart v4 to v5. V5 has been designed to integrate well with other software platforms, unlike V4, which is limited. I do not regret choosing v4 some years ago, but v5 opens up a new world of possibilities.

Alternatives considered

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Reason for choosing X-Cart

Reading reviews, it seemed that Magento was a massive beast and complex to made changes to. It was also going to be more expensive to implement.

Review Source

Response from Qualiteam

September 26, 2019

Hi John, Thanks for giving us a 5-star and for being a loyal customer for over 5 years! BTW, John, our team are at eCommerce EXPO in London now, should you be there, please come by at stand N59, they'll be glad to see you! Or contact them by email to schedule a personal meeting.

PV

Pedro V.  
Senior Software Programmer  
Information Technology and Services  
Used the software for: 2+ years

### "Good value for the money."

September 12, 2019

4.0

Overall its a great product for the money. Free version if great. The business version is perfect for the money. Multivendor license is overpriced. The ultimate is crazy-expensive for what it offers.

Pros

Lots of bundles included that makes life easier. Themes are slick as the "Crispy" one. It's nice and easy to customize. It has lots of out of the box functionality and tons of extra free (complete) addons that suites from payment to fulfillment. A free version is definitely a great option for startups with low budget.

Cons

Some extra addons should be included in the business license. Look & Feel -> Custom CSS & JS (Implemented by addition of "Thema tweaker") addon does NOT work if you are linking external sources despite the fact they say it does. That is why we created our own module to do that ( Custom Header Assets ). The cache implementation they have causes lots of issues in linux servers. I would suggest to setup an option in the backend where the cache could be disabled if the site owner do not want to use the cache.

Alternatives considered

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)

Reason for choosing X-Cart

Value for what its include in the business license.

Switched from

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)

I have dealt with X-Cart in the past and I was ready to make the switch for the latest version.

Review Source

Response from Qualiteam

September 13, 2019

Hi Pedro, Thanks a lot for your thorough review! First of all, it's nice to hear you find X-Cart easy to customize! We have a whole team making sure it stays so. :) Also, I have forwarded the description of the issues with Custom CSS & JS and with the cache implementation to the technical team for investigation. They will contact you soon for the details. Should you have any questions, please feel free to contact customer support by phone, in chat or by email (support@x-cart.com). Have a great day! :)

JC

Jonathan C.  
Co-Owner  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Great e-commerce software with constant updates and plenty of additional addons"

September 13, 2019

4.0

Overall I really love the software, just trying to create work-a-rounds for the few issues we are having until something more permanent comes along; either from the developers or a better addon.

Pros

Has many great options like product variants and options. as well as extended functionality with available addons.

Cons

Connection to facebook store is very limited, only seems to export the first product variant or option in the feed file. For example we sell jewelry and we have options for ring size, metal type and sometimes a few other custom options; the feed file only shows up in facebook products with ring size and no other options available.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Reason for choosing X-Cart

I loved the extended selection of options and addons that are available. Just wish some of the more simple addons were not so expensive and/or included in the business edition.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

More limited options and visual appeal in our customers opinion.

Review Source

Response from Qualiteam

September 16, 2019

Hi Jonathan, Thanks for sharing your feedback, it's nice to hear you like our software! Regarding the Facebook feed, it can be tricky to set up, can you possibly contact our support team at support@x-cart.com ? They will do their best to find a solution, seems like they can fix it. Have a great week!

TJ

Thea J.  
Daglig leder  
Retail  
Used the software for: 2+ years

### "New website and bookingsystemet "

March 12, 2020

5.0

We have previously used x-cart to do smaller projects on our old website. Now when we went for a new website and designed new booking system witof they were our first choice, because I know they would deliver. Great and fast customer service. They made all my thoughts and wishes for my website+Bookingsystem into reality. The result was even better then what I could hope for. They deliver on all the deadlines and they solve my issues and handle my questions almost around the clock. Meetings are being at times that fit me, even for Norwegian times. The customer service is on point, they really score high on everything that matters. It has been a really positive experience working with X-cart. I'm looking forward to working with them for years to come

Pros

Easy to understand the backend, and adding products, downloading reports or checking daily sales directly in the backend.

Cons

Nothing to add since X-cart customized the design after my needs

Switched from

[Ecwid](https://www.capterra.com/p/143648/Ecwid/)

With X-Cart I have everything in one place (hosting), fast customer service when needed

Review Source

Response from Qualiteam

March 14, 2020

Hi Thea, Thank you for sharing your feedback! We always strive to deliver more and we value your opinion.

AK

Ajit K.  
Owner  
Automotive  
Used the software for: 6-12 months

### "One of the Best Ecommerce Platform"

October 9, 2025

5.0

I had an excellent experience with X-Cart Company! They developed a fantastic eCommerce website for my online car parts business and provided their X-Payments payment gateway, which works perfectly. The entire system is smooth, secure, and very easy to use — both for me and my customers. Their website development service is top-notch. The site looks professional, runs fast, and has all the features I needed for my business. I really appreciate how dedicated and skilled their team is. The support team is also amazing — very cooperative, friendly, and always available when I need assistance. It’s easy to reach them, and they resolve any issues quickly and efficiently. I’ve been using their services for a while now, and I’m extremely satisfied with the results. I highly recommend X-Cart and their X-Payments gateway to anyone looking for a reliable and professional eCommerce solution.

Pros

I’m very happy with X-Cart and their excellent eCommerce store services. They built a professional online store for my car parts business that looks great, runs smoothly, and is easy to manage. I also use their X-Payments gateway, which works perfectly for secure and fast transactions.

Cons

Their support team is friendly and helpful, but sometimes there is a delay in getting resolutions for certain issues. However, once they respond, they always make sure the problem is fully solved.

Review Source

NL

Natalie L.  
Business Owner  
Retail  
Used the software for: 1-2 years

### "Reliable, User-Friendly Platform with Outstanding Support"

May 27, 2025

5.0

We’ve been using X-Cart for over a year now and the experience has been exceptional. The platform is stable, scalable, and gives us the freedom to grow our business with confidence. From day-to-day operations to support queries, everything has been handled efficiently and professionally. We’re very happy with our decision to go with X-Cart and highly recommend it to other small-to-medium businesses.

Pros

What I like most about X-Cart is the excellent customer support. The team is prompt, professional, knowledgeable, and always friendly — it makes a huge difference when you’re managing an online store. I also appreciate how easy it is to use and customise the website to suit our specific needs. The flexibility of the platform allows us to present our brand exactly how we want.

Cons

There’s a bit of a learning curve when exploring some of the more advanced features, but once you’re familiar with the system, it’s smooth and reliable.

Review Source

BB

Bruno B.  
Parts Manager  
Automotive  
Used the software for: 6-12 months

### "Good ecommerce platform with a wide range of auto parts brands and suppliers"

February 20, 2025

4.0

Very user frendly, I would love to have more support on the mapping side but hey every store is different and I understand that.

Pros

Very quick live chat responce from actual human.

Cons

They have majors compatibilty issues with Sema Data only 45% of the images does import correctly they've been working on solving this probleme for almost 4 months still not fixed.

Review Source

Response from Qualiteam

March 5, 2025

Thank you for your honest feedback! We truly appreciate you highlighting X-Cart’s ease of use and our fast live chat support—our team works hard to provide a smooth experience for our merchants. We also hear you regarding SEMA Data image compatibility and understand how important this is for your store. While we’ve made significant progress, we acknowledge that there’s still room for improvement, and our team remains committed to resolving this issue as quickly as possible. Your insights help us grow, and we’re grateful to have you as part of the X-Cart community. If you ever need additional support—especially on the mapping side—please don’t hesitate to reach out. We’d love to assist you further!

wG

william G.  
managing director  
Automotive  
Used the software for: 2+ years

### "You can take the man out of XCART, but you can't take XCART out of the man~!"

October 29, 2019

5.0

SEO I think is the key for me with XCART. other developers have tried to convince me that I need to switch to a more 'user friendly' software, but I have absolutely no reason to start messing around with that. I get great tech support from XCART and love working with their reps.

Pros

easy to use, great built in SEO functionality, super awesome support~!

Cons

it takes a bit of money to upgrade to newer more advanced versions, but it keeps you honest and moving forward~!

Alternatives considered

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Reason for choosing X-Cart

it's never done me wrong, no need to change

Review Source

Response from Qualiteam

November 5, 2019

Hi William, Thanks a million for giving us a review! Should you have any questions, concerns or just would like to chat with our team, you know where to find us. ;) Chat, phone, email, HelpDesk - just in case. :)

BW

Brien W.  
Owner  
Retail  
Used the software for: 1-2 years

### "Very Stable Shopping Cart"

October 3, 2019

5.0

It is a Cheaper shopping cart solutions that does everything we need.

Pros

You can try before you buy. Software is very stable have it has never crashed after updating it.

Cons

The addons i am looking for are not available right now.

Reason for choosing X-Cart

Xcart is stable it is and it hard to mess it up like we have magento.

Review Source

Response from Qualiteam

October 7, 2019

Hi Brien, Thanks a lot for your comments! We have a whole team polishing the upgrade system, I'll make sure to let them know you are pleased with the stability. They'll be happy to hear that! What about the usability, though? How easy was it for you to upgrade? Regarding the addons, what feature(s) are you looking for? Please let us know at support@x-cart.com , I'm sure we can figure this out.

dL

doug L.  
it  
Sporting Goods  
Used the software for: 2+ years

### "Very flexible"

September 16, 2019

4.0

Pros

v4 software is very flexible and they maintain it well for existing customers. v5 is good and easy to setup.

Cons

v4 needs more skins available. Upgrade process is tedious but they fix bugs fast.

Review Source

Response from Qualiteam

September 17, 2019

Hi Doug, Thanks a lot for the feedback, we try to always keep up! :) Thanks for staying with us for 6+ years!

jR

jacques R.  
Marketing Director  
Business Supplies and Equipment  
Used the software for: 2+ years

### "X-cart 5"

March 16, 2020

5.0

I have been using the software for a long time, and did not find better for the moment.

Pros

Very easy to use and always new features that comes along.

Cons

Only a few free themes comes with your software.

Review Source

Response from Qualiteam

March 19, 2020

Thanks a lot for your feedback, we appreciate it!

JD

Joe D.  
Owner  
  
Used the software for: 2+ years

### "Inferior product at top shelf pricing. Claims of 24/7 support at higher level pricing are bogus. "

February 20, 2018

2.0

Pros

Mostly does its job I suppose. Has a lot of functionality if you want to pay extra for each option.

Cons

Charge too much for lack of support and features. All options (modules). Are more $. Additional charges every year to keep a version up to date. MUCH better options available that will be less expensive in the long run.

Review Source

BF

Benjamin F.  
  
Retail  
Used the software for: 6-12 months

### "Used Prestashop, Opencart, Oscommerce. Chose X-cart 5"

April 6, 2017

5.0

I used Prestashop, Opencart, Oscommerce in past. Now working with X-cart 5 running in cloud. The best thing from my point of view is the ability to highly customize the cart to my needs and in case if something goes wrong, their support can help really quick. Great service. I will stay with X-cart for sure :)

Pros

24/7 support that rocks ability to highly customize reasonable pricing

Cons

You have to pay for support A bit complex when you start working on the code changes

Review Source

RR

Robert R.  
  
  
Used the software for:

### "You need X-Cart like you need a hole in your head!"

December 17, 2015

1.0

We had been running X-Cart for 3 years. Had to close our store because we had nothing but problems with X-Cart. Lots of integrity issues, Google said the Mobile Module has lots of issues such as the buttons being to closes to each other and gave it a very low ranking. X-Cart Tech Department told us to stop using the Refine Filters and Infinite Scroll Modules as they have issues. I highly suggest you don't invest a dime in X-Cart software. We had full Tech Support and they could not fix the issues. Some issues they said were not covered by Tech Support and wanted us to pay a ton of money to fix them. X-Cart Techs will blame 3/4 of the issues on your server host and try to get you to switch to their hosting. In most cases you will turn in a Tech Support request and get an e-mail within the following couple days saying they need more info to work on the issue. It does not matter how detail you make your request. We had some support request handed to personal that were heading out of the office on vacation. Over all experience with X-Cart was a nightmare each day.

Review Source

AM

Alex M.  
Sales dept. manager  
  
Used the software for:

### "Just does the job as a shopping cart"

January 10, 2013

4.0

Allow the vendor to install it for you initially

Pros

Has everything from the very beginning, but extensions are available, too.

Cons

You need to have some HTML skills

Review Source

MD

Mark D.  
Director of Corporate Marketing  
Security and Investigations  
Used the software for: 2+ years

### "A great solution for our company"

March 4, 2025

5.0

X-Cart offers exception and prompt customer service. I never have to wait long for concise communication, and they do excellent work at a fair price.

Pros

It's flexible and has the ability to expand as our needs change. Whenever I have a question, they are quick to respond - whenever we have a custom project they are priced fair and excellent communicators.

Cons

There isn't anything we don't like - they are great on all levels.

Review Source

MR

Markus R.  
Owner  
Automotive  
Used the software for: 1-2 years

### "I would recommend X-cart "

January 22, 2025

5.0

Friendly and help full staff, good support from their support team via email

Pros

The use of the various catalogue imports and keystone integration

Cons

No call in phone support, would be nice to have at times but they answer their email pretty fast

Review Source

PR

Peggy R.  
CEO  
Construction  
Used the software for: 2+ years

### "Best e-Commerce Shopping Cart for your money"

August 14, 2020

5.0

Pros

My company has used X-cart software since 2005. At the time, we knew nothing about php or smarty technology, but it was very easy to understand and modify as desired. For a small company with IT experience, we can configure and upgrade the software ourselves, without having to hire IT personnel. There is an extensive, knowledgeable forum community that readily describe and document their own experiences, problems, fixes, etc on the shopping cart. Members readily share what works, and what does not work. Often one member is able to answer the question from another member. Additionally, for companies without IT experience to do X-cart upgrades and maintenance, many companies, as well as X-cart, offer those services. X-cart provides all the functions and features needed by my company, and many features we don't need, but it is wonderful to see they keep current with the latest levels of Mysql, PHP, PCI compliant payment gateways. The few times we have needed X-cart support, they have always responded quickly and resolved the issue or answered the question. There are many e-commerce shopping cart software packages available today. Many have a 'monthly' usage charge or have a 'block box' interface, where you can not do any of your own customization if needed, and have to pay for any modifications. What I like most about X-cart is that once we purchased the license in 2005, I can use the software on my server without any additional fees.

Cons

We have NO Cons for X-cart - The software provides everything we need.

Reason for choosing X-Cart

In addition to the extensive forum community for X-cart, and the functions/features available with the software, the two main reasons for choosing X-cart were 1) we wanted a product where we bought the license outright, and had no monthly fees. X-cart has always operated as a user license without monthly fee product. 2) we could customize the product ourselves. The software did not have a'black box', non-source implementation.

Review Source

Response from Qualiteam

August 26, 2020

Hello Peggy! We are happy to hear your kind words and even more so to have you as a loyal customer for 15 years! Happy selling with X-Cart and feel free to contact us with any questions or concerns, 24/7.

PH

Paul H.  
President  
Consumer Goods  
Used the software for: 2+ years

### "X-Cart 4 Review"

September 11, 2020

5.0

Since 2007 I've had nothing but positive experiences with the X-Cart staff. I recently upgraded to the newest version of X-Cart 4 and found a bug. In just a couple of days it was identified and fixed. My contact person was \[SENSITIVE CONTENT HIDDEN\] and I couldn't have asked for better customer service. This bug affected one of our custom modifications and \[SENSITIVE CONTENT HIDDEN\] was very helpful and patient, he also provided information that allowed us to tweak our custom modification so it functioned as before.

Pros

We've been using X-Cart 4 since 2007 and the most important features are it's stability, security, and ease of customization to suit our unique needs. In 13 years of use, our online store has never had any downtime due to an issue with the X-Cart 4 software. Most of our products are unique one of a kind individual items which require perfect inventory control. X-Cart 4 has maintained perfect in stock and out of stock records. There is nothing worse than having a good customer spend an hour deciding on an item before ordering it and then to find out it's not in stock. When this has happened it's been our own fault. The flexibility and ease of customization of X-Cart 4 has allowed us to dominate our niche market in rankings and customer satisfaction.

Cons

One negative for us with X-Cart 4 is that the company puts most of it's effort into the newer X-Cart 5. This may be a negative for us but it's good for most new users. X-Cart 4 is still actively maintained with regular updates which do include some new features so users like us with heavily modified X-Cart 4 installations are still taken care of.

Review Source

Response from Qualiteam

September 17, 2020

Thank you, Paul, for sharing your feedback! We are blessed to have such loyal customers!

RZ

Rob Z.  
Web Master  
Hospital & Health Care  
Used the software for: 2+ years

### "Best Cart Software. Period."

October 11, 2019

5.0

My experience with X-Cart has been great from day one. They never fail to deliver and if you have an issue they are prompt in helping you.

Pros

The ease of use and set up are the best qualities of X-Cart aside from they're impeccable customer service. I've been using X-Cart for almost 20 years on multiple projects and every client has liked the straight forward way they back end is laid out and how easy it is to manage they're inventory, add new items and receive and track orders after I'm out of the picture.

Cons

Upgrading can sometimes cause issues, which is unfortunate because they're upgrades are typically packed with new features and useful renovations. X-Cart offers to upgrade for you but it can be expensive. Through the years I have found that they will often times help you through the process for free though, which is awesome. I've never not been able to upgrade myself although I have on occasion had to ask them for help.

Reason for choosing X-Cart

X-Cart is the total package. There is no other software on the market that combines all of the features that X-Cart does at the price level that they hit. To get this type of software you typically have to have a monthly subscription, but with X-Cart; buy it, use it, love it. The end!

Review Source

Response from Qualiteam

October 14, 2019

Hi Rob, It's great to hear you enjoy working with X-Cart! Thank you for sharing your thoughts and thanks for staying with us for such a long time. Should you have any questions or even doubts, please do not hesitate to contact us, we're always there for you!

RM

Rebecca M.  
Vice President  
Retail  
Used the software for: 2+ years

### "X-Cart 4 works great!"

March 11, 2020

4.0

I have tried to switch to several other cart options; such as X-cart 5, Shopify etc but always come back to X-Cart 4 because it is so customizable and does everything and more then what I need. The layout is simple and straight forward to the customer. The back end is easy to train new employees how to use.

Pros

X-cart is highly customizable. I have been using this software for at least 5 years and can say that I have learned a lot about how the site is coded simply by using the product. It is very easy to use and I have been extremely happy with X-cart 4. The customer service is absolutely the best. I have never had a question go unanswered and is usually answered within hours. Any programming I have asked to have done is always done quickly and completely with great communication and follow up. I can not say enough about how good the technical service department is.

Cons

Due to the fact that X-Cart 4 is older and not like the new layout that has become popular it can be hard to find the right module that you want.

Reason for choosing X-Cart

This is what my programmer at the time suggested.

Review Source

Response from Qualiteam

March 13, 2020

Hi Rebecca, Thank you so much for your kind words! We strive to provide the best customer service possible and your feedback is very valuable! Feel free to contact us with any questions any time! As a side note, could you please also say a few words on how you liked X-Cart 5 and why you choose X-Cart 4 over it? We appreciate honest feedback.

JN

Jason N.  
Web Designer/Developer  
Events Services  
Used the software for: 2+ years

### "Xcart is one of the best e-commerce software in the industry"

January 2, 2020

5.0

Our website pages always rank high and achieved page 1 ranking in google in a very quick/short time since we used the SEO features of the software. This resulted to increased sales out of organic searches done by our customers.

Pros

It's the most user-friendly, admin-friendly as well as the most SEO-equipped software in the market for e-commerce. We used this software with ease and we were able to develop our site out of Shopsite. It is not only better than Shopsite but it is also at par with Drupal Commerce. E-commerce functionality is very secured and xcart tech support is secured as well. Technical support is great and very polite and helpful as well as quick and excellent in service.

Cons

The free Xcart License version has limited features (of course its understandable because it is free. The bookable module in the business license version also has limited functionalities.

Reason for choosing X-Cart

Xcart's easy to use and configure.

Review Source

Response from Qualiteam

January 3, 2020

Hi Nevill, Great to have the feedback from you, we appreciate your in-depth review! Should you have any questions, we're always there for you, 24/7. Regards, Nastya

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