# X-Cart Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about X-Cart Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/33849/X-Cart

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# 

 X-Cart Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

X-Cart

## What is X-Cart?

X-Cart is an all-in-one eCommerce platform for automotive aftermarket businesses, built to facilitate complex catalog management, streamline order management and help elevate brands with compelling automotive storefront. With X-Cart, businesses get native industry-specific features, ready-made integrations, mobile-first themes and automation tools already prebuilt in the X-Cart stores. Key Features: native Year Make Model search, VIN lookup and 'My Garage’; automated stock and pricing updates; scheduled product data imports; integrations with credible catalog providers (SEMA Data, ASAP Network, AutoSync); integrations with top automotive distributors; customer-centric features (Core Charge, Customer Gallery, and Dealer Locator);  mobile-first, niche-focused automotive design templates; dedicated onboarding and 24/7 technical support.  

## What is X-Cart used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

87%

Neutral

4%

Negative

9%

Starting price

$499

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for X-Cart?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.qtmsoft.com&name=X-Cart)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### X-Cart

4.4 (54)

VS.

[4.3 (655)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting Price

$499

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (53)

Ease Of Use

3.8 (6,149)

Value For Money

4.4 (50)

Value For Money

4.1 (5,076)

Customer Service

4.3 (51)

Customer Service

4.0 (4,856)

## X-Cart alternatives

[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,667)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[4.5 (1,040)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/225601/WooCommerce/)

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,603)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/169007/Wix/)

[View all alternatives](https://www.capterra.com/p/33849/X-Cart/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Website Management

4.7 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

API

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Alerts/Notifications

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Templates

3.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Discount Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track products that are for sale at a reduced price or part of coupon promotions

Inventory Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

X-Cart 47 features

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create and manage digital catalog of products/services with their details, specifications, and price

Manage various distribution channels, build relations with channel partners, and track their performance

A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Development of custom software, web apps, mobile apps, etc.

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage the processes involved when making the application ready for use

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and send email blasts/campaigns

For the intention to be used by developers

An application for source code editing, compiling, and debugging

Track and manage inventory levels to maintain proper supply

Group and package individual but related items as one package set

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Integration with third-party marketplace software

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage multiple teams and operations from a central location

Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL

Manage and track customer orders for goods, investments, or any other purchases

Present a catalog of inventory that customers can view

Customize the specifications of a finished product to meet the particular needs of a customer

Capture, organize and track product-specific data and information in a centralized location

Design, communicate, and distribute incentives to perform a specific action

Oversee the process of issuing refunds

Track and facilitate returns of products sold

Track and monitor reviews of products or services

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Checkout of online store

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Sample files or documents that could be customized as needed or used as is

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.3 (51)

4.3

Based on 51 reviews

## Pricing

Value for money

4.4 (50)

Automotive

$499.00

Per Month

Value for money

4.4 (50)

4.4

Based on 50 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (51)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (51)

4.3

Based on 51 reviews

## User reviews

Overall rating

4.4

Based on 54 reviews

Filter by rating

5(35)

4(12)

3(2)

2(2)

1(3)

Mentioned topic

Sorted by most recent

AK

Ajit K.

Owner

Automotive

### "One of the Best Ecommerce Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2025

I had an excellent experience with X-Cart Company! They developed a fantastic eCommerce website for my online car parts business and provided their X-Payments payment gateway, which works perfectly. The entire system is smooth, secure, and very easy to use — both for me and my customers. Their website development service is top-notch. The site looks professional, runs fast, and has all the features I needed for my business. I really appreciate how dedicated and skilled their team is. The support team is also amazing — very cooperative, friendly, and always available when I need assistance. It’s easy to reach them, and they resolve any issues quickly and efficiently. I’ve been using their services for a while now, and I’m extremely satisfied with the results. I highly recommend X-Cart and their X-Payments gateway to anyone looking for a reliable and professional eCommerce solution.

Pros

I’m very happy with X-Cart and their excellent eCommerce store services. They built a professional online store for my car parts business that looks great, runs smoothly, and is easy to manage. I also use their X-Payments gateway, which works perfectly for secure and fast transactions.

Cons

Their support team is friendly and helpful, but sometimes there is a delay in getting resolutions for certain issues. However, once they respond, they always make sure the problem is fully solved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

Colin D.

Marketing Director

Automotive

### "Perfect platform to expand E-commerce solutions for any business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2025

Overall, X-Cart is an excellent platform for any business that wants to expand its E-Commerce presence. Excellent support, a wide range of website templates, easy set-up, low learning curve, and plenty of native payment and checkout options make X-Cart a perfect choice for any business.

Pros

The X-Cart platform is very well built and incorporates many great features for brands that are starting in E-Commerce, and provides great value for a low monthly cost. Set-up is very easy, and there are many "add-ons" that can be installed if needed. Website templates are available to get started, and your site will be deployed online quickly. The learning curve is pretty small, and if there are questions, the X-Cart Support team is amazing to work with. They respond quickly and not only provide help and fixes, but they also explain issues/fixes so I can handle them in the future myself.

Cons

While there are options to send abandoned cart marketing emails, integrate META pixels, Google, Amazon, and eBay, it does rely on MailChimp for additional email marketing. It would be nice to have options to either send marketing communications natively or be able to use more robust email platforms. Also, being able to add products or categories to landing pages would be excellent.

Switched from

[GoDaddy POS](https://www.capterra.com/p/10021666/GoDaddy-Commerce/)

We needed a more robust e-commerce platform

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NL

Natalie L.

Business Owner

Retail

### "Reliable, User-Friendly Platform with Outstanding Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2025

We’ve been using X-Cart for over a year now and the experience has been exceptional. The platform is stable, scalable, and gives us the freedom to grow our business with confidence. From day-to-day operations to support queries, everything has been handled efficiently and professionally. We’re very happy with our decision to go with X-Cart and highly recommend it to other small-to-medium businesses.

Pros

What I like most about X-Cart is the excellent customer support. The team is prompt, professional, knowledgeable, and always friendly — it makes a huge difference when you’re managing an online store. I also appreciate how easy it is to use and customise the website to suit our specific needs. The flexibility of the platform allows us to present our brand exactly how we want.

Cons

There’s a bit of a learning curve when exploring some of the more advanced features, but once you’re familiar with the system, it’s smooth and reliable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Mark D.

Director of Corporate Marketing

Security and Investigations

### "A great solution for our company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2025

X-Cart offers exception and prompt customer service. I never have to wait long for concise communication, and they do excellent work at a fair price.

Pros

It's flexible and has the ability to expand as our needs change. Whenever I have a question, they are quick to respond - whenever we have a custom project they are priced fair and excellent communicators.

Cons

There isn't anything we don't like - they are great on all levels.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Bruno B.

Parts Manager

Automotive

### "Good ecommerce platform with a wide range of auto parts brands and suppliers"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

February 20, 2025

Very user frendly, I would love to have more support on the mapping side but hey every store is different and I understand that.

Pros

Very quick live chat responce from actual human.

Cons

They have majors compatibilty issues with Sema Data only 45% of the images does import correctly they've been working on solving this probleme for almost 4 months still not fixed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 5, 2025

Thank you for your honest feedback! We truly appreciate you highlighting X-Cart’s ease of use and our fast live chat support—our team works hard to provide a smooth experience for our merchants. We also hear you regarding SEMA Data image compatibility and understand how important this is for your store. While we’ve made significant progress, we acknowledge that there’s still room for improvement, and our team remains committed to resolving this issue as quickly as possible. Your insights help us grow, and we’re grateful to have you as part of the X-Cart community. If you ever need additional support—especially on the mapping side—please don’t hesitate to reach out. We’d love to assist you further!

LR

Lyle R.

OWNER

Automotive

### "Great experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 29, 2025

Great! Easy to use, great support, and we are finally making money after just a little time invested in building our site out.

Pros

Easy to use, straight forward, and support has been great!

Cons

So far its been 100x better than our last ecommerce platform so i do not have a con at this moment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Markus R.

Owner

Automotive

### "I would recommend X-cart "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2025

Friendly and help full staff, good support from their support team via email

Pros

The use of the various catalogue imports and keystone integration

Cons

No call in phone support, would be nice to have at times but they answer their email pretty fast

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kevin B.

CEO

Retail

### "All support costs money. Be careful"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 10, 2020

X Cart started as a great bit of software back in 1999. Now, their V5 is really poor. They also don't understand they need to support their paying users. The software is really expensive, so you expect support. They are happy to support but drag out the issues, charge you as much as they can and don't try to help. Very rude.

Pros

The software used to be good but I think over time with less sales it's not getting the attention it needs.

Cons

They dont have anyone that understand support. Every question costs you money and they waste time to make things even more expensive. They are unwilling to help fix issues when it is clearly their software's fault. They used to be a good company. Don't touch them now unless you want problems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TK

Thomas K.

President

Consumer Goods

### "Excellent E-Commerce Shopping Cart"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 28, 2020

Pros

I like the theme and the ease of use as well as the modulds alongwith.

Cons

Very nice theme and ease of ease. Technical support also very good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2020

Thanks for sharing your feedback, Thomas!

PH

Paul H.

President

Consumer Goods

### "X-Cart 4 Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2020

Since 2007 I've had nothing but positive experiences with the X-Cart staff. I recently upgraded to the newest version of X-Cart 4 and found a bug. In just a couple of days it was identified and fixed. My contact person was \[SENSITIVE CONTENT HIDDEN\] and I couldn't have asked for better customer service. This bug affected one of our custom modifications and \[SENSITIVE CONTENT HIDDEN\] was very helpful and patient, he also provided information that allowed us to tweak our custom modification so it functioned as before.

Pros

We've been using X-Cart 4 since 2007 and the most important features are it's stability, security, and ease of customization to suit our unique needs. In 13 years of use, our online store has never had any downtime due to an issue with the X-Cart 4 software. Most of our products are unique one of a kind individual items which require perfect inventory control. X-Cart 4 has maintained perfect in stock and out of stock records. There is nothing worse than having a good customer spend an hour deciding on an item before ordering it and then to find out it's not in stock. When this has happened it's been our own fault. The flexibility and ease of customization of X-Cart 4 has allowed us to dominate our niche market in rankings and customer satisfaction.

Cons

One negative for us with X-Cart 4 is that the company puts most of it's effort into the newer X-Cart 5. This may be a negative for us but it's good for most new users. X-Cart 4 is still actively maintained with regular updates which do include some new features so users like us with heavily modified X-Cart 4 installations are still taken care of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 17, 2020

Thank you, Paul, for sharing your feedback! We are blessed to have such loyal customers!

[View all Reviews](https://www.capterra.com/p/33849/X-Cart/reviews/)

Popular comparisons

[Shopify vs X-Cart](https://www.capterra.com/compare/33849-83891/X-Cart-vs-Shopify) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)